Report on Training of NULM staff-Capsule 1 co report...Report on Training of NULM staff-Capsule 1 CED 5 (Learning objective: to become familiar with the concept and practice of Reform

Preface

This document is a report on the Integrated Orientation Capsule 1 of the Capacity

Building for Urban Development (CBUD) program under the Integrated Capacity

Building Framework (ICBF) designed by the Ministry of Housing and Urban Affairs

(MoHUA), Government of India. The Capsule was organized by Centre for Environment

and Development, Thiruvananthapuram (CED) with support from the MoHUA and the

Kudumbashree Mission, Kerala. The Capsule was conducted at the training hall of

CED from 30th July 2018 to 10th Aug 2018 in four Batches. The participants were

Community Organizers of all the 93 ULBs of Kerala engaged in implementation of

DeendayalAnthyodayaYojana-National Urban Livelihood Mission (DAY-NULM). The

objective of the Integrated Orientation Capsule was to familiarize the participants with

the current urban development schemata and to give an overview of the various Urban

Development Missions [Atal Mission for Rejuvenation and Urban Transformation

(AMRUT), Smart Cities Mission (SCM), Swachh Bharat Mission (SBM), National Urban

Livelihoods Mission (NULM), Pradhan Mantri Awas Yojana (PMAY), and Heritage City

Development and Augmentation Yojana (HRIDAY)]. Mission based detailed trainings

are envisaged in Capsule 2 and Capsule 3.

The training methodology consisted of interactive sessions, expert led lectures,

facilitated discussions, video presentations and curated group activities. For roll out of

the capsule, a total of 21 experts were in the panel, all with very good experience in

the related sectors.

The feedback evaluationrevealed a largely positive reception to the capsule, with very

good ratings for the course’s content and its faculty, and useful suggestions.

Report on Training of NULM staff-Capsule 1 CED

2

Report on Capsule 1 Training of NULM staff of Kerala

(Urban Social Aspects) under Integrated Capacity

Building Framework

Part A: The Report

Introduction

In order to strengthen the capacities of Urban Local Bodies, States and other

stakeholders, the Ministry of Housing and Urban Affairs (MoHUA) has been

implementing the Individual Capacity Building under its flagship mission of AMRUT.

For efficiently implementing the flagship missions [viz., Atal Mission for Rejuvenation

and Urban Transformation (AMRUT), Smart Cities Mission (SCM), Swachh Bharat

Mission (SBM), National Urban Livelihoods Mission (NULM), Pradhan Mantri Awas

Yojana (PMAY), and Heritage City Development and Augmentation Yojana (HRIDAY)] of

the Ministry, a new Integrated Capacity Building

Framework (ICBF) covering all Urban Missions

hasbeen designed and launched by the Ministry.

The roll out of the training is done through the

Empanelled Training Entities in three capsules of

3 days duration each for the officers. For Elected

Representatives the training is done as an

Integrated SensitizationCapsule with duration of

two days.

Kudumbashree, the agency for implementation of

NULM in Kerala signed an agreement (MOU) with

Centre for Environment and Development (CED)

for imparting ICBF in the state of Kerala. As per

the MoU, training is being imparted to Officers (Officers belonging to Urban Social

Aspects) of the cities where NULM programme is being implemented. There are 93

ULBs in Kerala and all these cities are implementing the NULM.

Components of NULM

SMID: Social Mobilization & Institution Development

EST&P:Employment through Skill Training and Placement

SEP: Self Employment Programme

CB&T:Capacity Building & Training

SUSV:Support to Urban Street Vendors

SUH: shelter for Urban Homeless


3

There are different categories of functionaries working under Kudumbashree for

implementing NULM. At the field level there are City Mission Managers in each Urban

Local Body, who are responsible for the implementation of the programme. Below

them there are Multi Task Personnel to support the City Mission Managers,and

Community Organizers to facilitate field

level implementation. CDS/ADS and

Elected Representatives also have role in

mobilizing the community into SHGs and

supporting them to avail the benefits

under the Mission. It was decided that as

the first phase of training, the City

Mission Managers, Multi Task Personnel

and the Community Organizers will be

trained.

This present training programme

included training of four batches of

Community organizers, the details of

which aregiven below:

Sl no Category No of participants

Date Venue of training

1. Community Organizer

30 30 July-01Aug2018 Centre for Environment and Development, Vattiyoorkkavu,

Thiruvananthapuram


30 02-04 Aug 2018


32 06-08 Aug 2018


30 08-10 Aug 2018

Total 122

Course Summary

Targeted Categories

City Mission Managers

Multi Task Personnel

Community Organizers


4

The course was aimed to give an overview of the urban sector and the various

Missions launched by the MoHUA as part of the Integrated Capacity Building

Framework. The program was designed and course module developed as per the

pattern given in the Integrated Capacity Building Framework circulated by the

MoHUA. The sessions and the learning objectives and the resource persons for each

session are indicated below:

Name of Session and

learning objective

Resource Persons

Day 1

Welcome and a brief

explanation of the objectives of

the training

Dr. BabuAmbat,

Executive Director, CED

Explaining the Program

Logistics

Shri. Baiju P., Program Officer, CED,

Thiruvananthapuram

Leadership; Team Building;

Communication skills

(Learning Objective : to

inculcate team spirit and

leadership qualities and to

learn communication skills)

1. Dr.Prakash Ramakrishnan, Professor (Retd),

Kerala Agricultural University.

2. Shri. Baby Prabhakaran , Chief Executive

Officer, The Blue Print Organisation

Urban Sector Overview

(Learning Objective : to become

familiar with concepts of

Urbanization, Urban

Governance, Issues and

challenges, Role of various

Missions, Need for convergence

and integration during planning

and implementation of

programmes)

1. Shri. Binu Francis, Programme Officer

(Urban), Kudumbashree,

2. Dr.N.Remakantan, Member, Local

Government Commission, Kerala

Reforms In Urban

Development 1. Shri. ShajanPMP, Team Leader, SMMU, Kerala


5

(Learning objective: to become

familiar with the concept and

practice of Reform initiatives

in Urban sector)

2. Smt. P. Sathikumari,

Capacity Building and Institutional

Strengthening Expert, SMMU, AMRUT &

Smart City Mission, Kerala.

3. Shri. Sijo V S

MFE/AO, SMMU, AMRUT, Kerala

Assignment of Group Activity

(Objective: Making the

participants capable of

identifying the potential areas

of convergence and

development of a project idea

into a project)

1. Shri P. Kesavan Nair, Regional Director, CED

2. Shri. V.T.Joseph, Program Director, CED

3. Shri. K.B.Sudheer, State Mission Manager,

SM&ID, Kudumbashree

4. Dr.P V Radhakrishnan,Scientist and

Programme Director,CED

Day 2

Modern Trends in Administration and Management-Smart solutions (Learning Objective: How

technology can be used to

increase administrative

efficiency through e-governance

and technological solutions)

1. Shri. Anoop Alex Koshy, Chief Consultant,

NUETECH Consultants, Thiruvanathapuram

2. Smt.Suraja P.K,

Senior Engineer, C-DAC

3. Shri. Sreedeep AL, Project Engineer, CDAC,

Trivandrum

Water Supply and Sanitation

(Learning Objective: To

understand the inter relation

between water supply and

sanitation, service level

benchmarks, NRW,

performance based

management, reuse of waste

water, opportunities of

convergence with PMAY

1. Dr. P.V. Radhakrishnan, Scientist and

Programme Director, CED


6

Area Improvement under

HRIDAY and Smart City

Mission

(Learning Objective : to make

participants aware of the

importance of management and

rejuvenation of heritage

locations including intangible

heritage, development of open

spaces and parks)

1. Dr.Vinod T.R, Program Director, CED

2. Shri. P.Reghukumar, Senior Design Engineer,

CED

Communication, Media, Community Development (Learning Objectives: to make


communication techniques and

the importance of media in

community development)

1. Shri A. Prabhakaran,

I.E.C. Expert, CED

Swatch Bharath Mission –

Improving Cleanliness in

Urban Areas

(Learning Objectives: to make


concept and practice of the

components of Swatch Bharath

Mission for improving

cleanliness in urban areas

including the importance of IEC)

1. Shri. Shaji Clement,

Programme Officer (Urban), Suchitwa Mission,

Thiruvananthapuram

2. Shri. Baiju P., Program Officer, CED,

Thiruvananthapuram

Day 3

Affordable Housing in Urban

Areas under PMAY

(Learning Objectives: to make


1. Shri. Hari Krishnan, Assistant General

Manager, HUDCO, Thiruvananthapuram

2. Smt. Suja. S,

Assistant General Manager, HUDCO,


7

components of PMAY for

improving housing facilities of

the urban poor)

Thiruvananthapuram.

NULM – Improving livelihoods

of urban poor

(Learning Objectives: to

understand the concept and

practice of the components of

NULM for improving livelihoods

of the urban poor)

1. Dr. Krishna Kumar

(Former Programme Officer, Kudumbashree)

NULM – Components of NULM

– Social mobilisation and

Institution Development, Bank

Linkage, loan for enterprise

development etc-Issues and

Challenges in implementation

(Learning Objective : to make

participants aware of the Social

mobilisation aspects and issues

and challenges in

implementation)

1. Shri. P Kesavan Nair, Regional Director, CED

2. Sri Anishkumar M.S,

Programme Manager,

Kudumbashree,Thiruvananthapuram

Group Discussion and

Presentation of assignments by

Participants(group activity)

1. Facilitated by Shri. K.B.Sudheer, State

Mission Manager, SM&ID, and

2. Shri. P Kesavan Nair, Regional Director, CED

Feedback Session Course coordinators

Conclusion

Target Group


8

The target group included fourbatches of Community Organizers (122 participants in

total) who are instrumental for implementation of NULM programme in the respective

ULBs through social mobilization of the target groups.

Major Activities under the Assignment

The major activities under this programme are development of training modules as per

the Integrated Capacity Building Framework, selection and empanelling of Resource

Persons, TOT trainings, development of training & study materials based on ICBF, and

organizing training programmes. The study material in vernacular language

(Malayalam) was prepared specifically for the training. To make the training sessions

more effective most of the PPTs were also in Malayalam language.

Relevant information relating to the training are attached as Appendices as indicated

below:

Program schedule : Appendix 1

Attendance sheet : Appendix 2

Photographs : Appendix 3

MIS format clause 15 a : Appendix 4

MIS format clause 24 a : Appendix 5

Batch wise Summary

Batch no

Date Venue Total Participants

1 30 July-01 Aug 2018

Training Hall of Centre for Environment and Development, Thiruvananthapuram

30

2 02-04 Aug 2018


30

3 06-08

Aug2018

Training Hall of Centre for Environment

and Development, Thiruvananthapuram

32

4 08-10 Aug 2018


30

Total 122

Support from the Kudumbashree


9

There was very good support from Kudumbashree in organizing the program especially

for mobilizing the participants and finalizing

the course content. Kudumbashree did

excellent job in mobilizing the participants by

contacting them and ensuring participation.

The program was supervised and monitored

personally by the Executive Director,

Kudumbashree and a team of senior officers.

Shri.Harikishore IAS, Executive Director, Kudumbashreevisited the venue during most

of theprogrammes and addressed the participants. Kudumbashree team consisting of

Shri.Binu Francis, Programme Officer (Urban), Shri. K.B.Sudheer, State Mission

Manager, SM&ID, and Shri.Jaison T.J., State Mission Manager (NULM) were

physically present and rendered all support in conducting the programme.

Group Activity

All the Batches were assigned on the first day of the training with a group task related

to their area of work. Each Batch was

divided into three or four groups and

each group was assigned one topic

related to NULM and the group made a

presentation of their findings on the last

day. The participants took the task

seriously and worked earnestly to make a

good presentation. Each presentation

was followed by discussions and

clarification of doubts. The group presentations were moderated by Shri P. Kesavan

Nair, Regional Director, CED; Dr. P V Radhakrishnan Program Director, CED; and

Shri K.B. Sudheer, State Mission Manager, Kudumbashree. The moderators helped

the participants imbibe a comprehensive perspective in understanding convergence

among different missions and programmes.

ED, Kudumbashree interaction with Participants

Presentation of Group Activity


10

Group activities assigned in the Training program

Group activities for Batch 1

The trainees were divided in to 3 groups and assigned the following topics for

discussion and reporting.

Group 1: Issues and Challenges faced by Community Development Societies (CDS)

and possible solutions

Group 2: Issues and Challenges faced by Area Development Societies (ADS) and

possible solutions

Group 3: Issues and Challenges faced by Neighborhood Groups (NHG ) and possible

solutions.

Each group was also asked to suggest certain

innovative projects that could be taken up by

CDS, ADS and NHG.

Each groups discussed the above topics

assigned to them in detail and reported back

and presented with flip chart presentation.

They brought out some major issues and

possible solutions to overcome the same. A few

innovative projects identified them are also

presented.

Innovative programs CDS can take up for

implementation

1) Kudumbashree Bank

2) Kudumbashree Chanel

Innovative programs NHGs can take up for implementation

1. Rain water Harvesting

2. Conservation of sacred grove and ponds

3. Call Center


11


For Batch II participants the following topics were assigned for detailed discussion and

reporting on the final day of the training. The participants were grouped into three for

convenience.

Group I: Employment through Skill Training and Placement(EST&P) – Role and

responsibilities expected from the community based organizations of the poor, the

Kudumbashree.

Group II: (i) Opportunities of convergence between PMAY and NULM using the

platform of Kudumbashree. (ii) Role and responsibilities of Kudumbashree Community

organizers in Street Venders Rehabilitation program.

Group III: Solid waste management and the role of community based organization of

Kudumbashree.

Members in each group done good home work and actively contributed to make the

assigned topics to become best in content and style as well as presented the same

nicely. All the groups made the presentations with active participation of the group

members.


The participants were requested to develop a success story of bringing out a family

from poverty to prosperity with in their ULB or within their district and make

presentations.

For the sake of convenience and make it as a group activity different groups were

formed based on participants

having good number of

representation from a ULB as one

group and others were clubbed

together as groups district wise.

There were thus total 7 groups to

find out success stories in their

ULBs or districts. Each group

discussed various examples and

presented the best among them.


12


The forth batch was also given assignments to be discussed and presented on the last

day. Four groups were formed and the following topics were assigned.

Group 1: – Scope of convergence between NULM, PMAY and SBM

Group 2: The contribution from NULM in the successful implementation of PMAY and

SBM

Group 3: The roles and responsibilities of each organizational segment (NHG, ADS,

CDS) of Kudumbashree in the implementation of NULM, PMAY and SBM with specific

examples.

Group 4: Discuss and present how the components of NULM are mutually supportive

to each other.

All the members in the four groups actively participated in the discussions and

contributed for preparing the charts and made the presentations very lively. The team

members in each batch contributed to the group activity and the enthusiasm was

evident at the time of presentation while supporting or making suggestions for

improvement.

Feedback

CED has developed a system for collecting client feedback. For this purpose we adopt

both informal and formal methods. The informal method is seeking the opinion of the

participants by the coordinators and other staff unawares at informal occasions.

During friendly and informal chats the participants will openly disclose their

views.Formal feedback collection adopts two methods, viz., pre designed formats and

open forum. Participant’s feedback was taken in ministry mandated formats.The

feedback forms are filled by the participants at the end of each session and completed

at the end of the program. The views expressed by the participants and the data

provided in the filled up formats are analyzedusing Microsoft excel. The feedback

summary is given at the end of the report as Part B.

Appropriate action is taken on the suggestions made by the participants to the extent

possible. Similarly, the program ends with a formal feedback session, when the


13

participants are asked to freely express their views about the different aspects of the

program. The views coming out in this feedback session also is adequately considered

for improving ensuing programmes. Analytical overview of the feedback indicates that

the capsule was received very positively by participants, with a few suggestions for

improvements in certain sessions.The general feedback was that the program was

excellent, useful and informative and well conducted.

Feedback: Views and Suggestions

The following are the important views/ suggestions made by the participants

NULM Batch 1 (COs)

The training was very effective and provided required orientation about all of the

missions of the Central Government

The sessions on NULM provided in-depth details of the program especially from

the faculties who were instrumental in organizing the Kudumbashree Mission

in the state

Sessions on NULM provided more insight for organizing activities for generating

livelihood

All the sessions were very informative

Session on PMAY was informative and provided details of different schemes

Session on Smart City & HRIDAY was useful and well presented

CED possesses good faculties and good facilities for conducting trainings

Hospitality/food/accommodation/conveyance was excellent

Generally speaking, the training was excellent experience and beyond

expectations

This training, covering not only NULM but other aspects of urban sector was

versatile

Stay and food are delightful. Training room arrangement is excellent. Overall

support is excellent

Punctuality was kept in conducting the program

Group activity was useful for understanding NULM functions

Waiting for the next Capsule and the same group shall be invited in the next

capsules


14

The training had a very tight schedule with not much free time

NULM Batch 2 (COs)

The training provided new knowledge and enabled to develop new perspective

The training was very effective and provided opportunity to learn about all the

Urban Development Missions

The training enhanced the knowledge level and thereby the confidence level

The participants now was able to relate their work and various mission

objectives

PMAY class was helpful in providing details of different schemes under it.

CED staff was very cooperative, pleasant and supportive

Some of the sessions need be made more interactive

Arrangements for travel, stay and food were very good.

Group activity provided a good opportunity for sharing the experiences of

different ULBs

The training center and all arrangements were extremely well organized

NULM Batch 3 (COs)

CED provided a very good training through various sessions

All the faculties who handled the sessions were very good

The travel and accommodation was very good

The food provided during the training was excellent

Sessions on NULM and SBM were very good.

The training was well conducted and the arrangements made by CED for the

training was very good.

The program was very much packed and free time was very little

The three days program and the training was memorable

The perspective on the work to be performed drastically changed

Group assignments provided a good opportunity for sharing the experiences

related to NULM activities in different ULBs

NULM Batch 4 (COs)

All the sessions were very good


15

Detailed knowledge of the Missions other than NULM like AMRUT, SMART

cities, HRIDAY, SBM and PMAY obtained

Accommodation, food and travel arrangements were excellent and beyond the

expectations

CED has excellent infrastructure and adequate facilities for conducting the

training

All the faculties as well as the CED team were very professional

The hospitality extended by CED team was extremely good

Time for each session was adequate, but the program followed a very tight

schedule

For some of the participants who have joined recently in their job, were new to

NULM and other Missions, the topics discussed in the different sessions in the

training helped them learn a lot.

Session on SBM was excellent and 99% of what is discussed were able to be

grasped by the participants

Sessions on NULM were also equally good

Training facilities provided by CED was extremely good.

The session on leadership could be made more participatory nature including

more activities

The session on communication, media and community development shall

provide a little more attention to interpersonal communication

Previously, there was knowledge about NULM; but knowledge on convergence

possibilities with other Missions and programmes was gained in the training.

The training helped to strengthen the friendship and bond with colleagues

working in other cities

Every aspect of the training was good.

Waiting for the next Capsule and the same group shall be invited in the next

capsules

Group assignments provided a good opportunity for sharing experiences

The training had a very tight schedule with not much free time

All sessions were really effective to official life and also for personal life.

Recap of sessions


16

A recap of the previous days sessions were made on day two and day three. Day two

and three started with the recap session. The arrangement was that one participant

has to comment on one session of the previous day. The participants voluntarily came

forward and made critical comments like what they gained from the session, how it

would be useful for them, and the knowledge they gained for delivering their duties

and the like.

Conclusion

The overall opinion of the participants about the training was that it was useful for

them. The suggestions or recommendations made (informally during the programme

or as part of the oral or written feedback) were given due consideration. Wherever

correction/improvement could be made, that has been done then and there or for the

subsequent batches, as applicable. Being an ISO 9001:2015 certified organization,

CED is endeavoring for continual improvement of the quality of services provided. The

participants expressed the view that the program was useful for them in their official

and personal life by improving their knowledge, attitude and skill and rated the

program as highly useful.

PART B


17

PROFILE OF PARTICIPANTS

AGE PROFILE

DESIGNATION AND PARTICIPATION LEVELS

30%

70%

<30

30-39

Age limit

27%

50%

20%

3%

<30

30-39

40-49

>50

Age limit

19%

69%

12%

40-49

30-39

<30

Age limit

13%

67%

20% 40-50

30-40

<30

Age limit

NULM BATCH-1

COMMUNITY ORGANISERS

NULM BATCH-2


NULM BATCH-3


NULM BATCH-4



18

EDUCATION PROFILE

100%

100%

100%

100%

NULM BATCH-1


NULM BATCH-2


NULM BATCH-3


NULM BATCH-4



19

Batch 1- Community Organizers Batch 2- Community Organizers

Batch 3- Community Organizers Batch 4- Community Organizers

MALE/ FEMALE RATIO

13%

67%

20% Pre degree

Graduation

Post Graduation

23%

57%

20%Pre degree

Graduation

Post Graduation

26%

48%

26%Pre degree

Graduation

Post Graduation

44%

41%

15% Pre degree

Graduation

Post Graduation


20

LEARNING OUTCOMES

BATCH 1-COMMUNITY ORGANISERS

BATCH 2- COMMUNITY ORGANISERS

0% 50% 100%

How relevant was the course content for your present job

Has the course resulted in improved understanding of the subject

Extent to which the course has improved skill

62.96%

48.15%

42.31%

29.63%

44.44%

50.00%

7.41%

3.40

7.69% Exceeded expectations

Met all expectations

Met some expectations

Needs improvement

Did not meet expectations at all

No.

Participants

Male Female Total

Batch-1 0 30 30

Batch-2 01 29 30

Batch-3 0 32 32

Batch-4 0 30 30


21



0% 50% 100%




72.41%

50.00%

35.71%

24.14%

21.43%

28.57%

3.45%

3.40%

28.57%

25.00%

3.57%3.58%Exceeded expectations



Needs improvement


0% 50% 100%




61.29%

58.06%

35.48%

35.48%

38.71%

61.29%

3.23%

3.23%

3.23% Exceeded expectations



Needs improvement



22

CONTENT AND TRAINING METHODS-A

BATCH 1-COMMUNITY ORGANIZERS

0% 50% 100%




55.17%

44.83%

51.85%

44.83%

55.17%

44.44% 3.71% Exceeded expectations



Needs improvement


0% 20% 40% 60% 80% 100%

Leadership Team Building

NULM- Components of NULM

Affordable Housing in Urban …

Modern Trends in Administration …


Area Improvement under …

Swatch Bharat Mission-…

Communication,Media,Community

Reforms in Urban Development

NULM-Improving Livelihoods of …


86.67%

36.67%

33.33%

59.26%

40.74%

56.67%

93.33%

37.93%

63.33%

75.00%

86.21%

13.33%

63.33%

60.00%

40.74%

40.74%

43.33%

6.67%

44.83%

36.67%

25.00%

13.79%

6.67%

18.52%

17.24%

Exceeded expectations Met all expectationsMet some expectations Needs improvementDid not meet expectations at all


23



0% 20% 40% 60% 80% 100%



AMRUT and Reforms in Urban …


Communication,Media and …

Modern trends in Administration

Swatch Bharat Mission-Improving …

Water Supply and sanitation

Affordable Housing in Urban areas

NULM Improving livelihoods of …

NULM Components of NULM

73.33%

80.00%

42.86%

68.97%

60.00%

55.17%

86.67%

76.67%

53.33%

78.57%

87.50%

23.33%

20.00%

46.43%

31.03%

36.67%

44.83%

13.33%

23.33%

43.33%

21.43%

12.50%

3.34%

10.71%

3.33%

3.34%

Exceeded expectations Met all expectationsMet some expectations Needs improvementDid not meet expectations at all

0% 20% 40% 60% 80% 100%



Connecting Government with …



Swatch Bharat Mission-…

Good Practise in NULM



NULM Components of NULM -…

81.25%

54.84%

74.19%

24.14%

60.71%

45.16%

93.55%

57.14%

44.44%

70.37%

74.07%

18.75%

38.71%

25.81%

72.41%

35.71%

48.39%

3.23%

42.86%

48.15%

29.63%

25.93%

6.45%

3.45%

3.22%

7.41%

Exceeded expectations Met all expectations

Met some expectations Needs improvement



24


CONTENT AND TRAINING METHODS-B BATCH 1- COMMUNITY ORGANISERS

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


AMRUT and Reforms in Urban Development

Connecting Government with People


Area Improvement under HRIDAY and Smart city

Swatch Bharat Mission-Improving Cleanliness



NULM Improving livelihoods of urban poor

NULM Components of NULM - Social Mobilisation

93.33%

56.00%

70.37%

34.78%

34.48%

47.06%

93.10%

94.44%

41.67%

82.61%

71.43%

6.67%

44.00%

29.63%

60.87%

65.52%

47.06%

6.90%

5.56%

58.33%

17.39%

28.57%

4.35%

5.88%




0% 20% 40% 60% 80% 100%

Did the traning methods used allow propwer understanding of …

How was the quality of presentations/Lectures

Where the handouts and reference material provided …

Was the use of case studies and illustrative materials adequate

Was the session interactive enough to reinforce learning

78.57%

50.00%

75.00%

53.57%

65.38%

21.43%

50.00%

25.00%

46.43%

34.62%





25



0% 20% 40% 60% 80% 100%






42.86%

78.57%

77.78%

38.46%

44.44%

57.14%

17.86%

22.22%

53.85%

51.85%

3.85%

3.71%

3.84%




0% 20% 40% 60% 80% 100%






51.61%

70.00%

36.67%

43.33%

26.67%

48.39%

20.00%

63.33%

53.33%

70.00%

10.00%

3.34%

3.33%





26


QUALITY OF TRAINERS


0% 20% 40% 60% 80% 100%






68.97%

68.97%

65.52%

77.78%

64.29%

31.03%

31.03%

34.48%

22.22%

35.71%




0% 20% 40% 60% 80% 100%


NULM-Components of NULM

Affordable Housing in Urban Areas …

Modern Trends in Administration …




Communication,Media Community …

Reform in Urban Development

NULM-Improving Livelihoods of …


96.7%

66.67%

30.00%

66.67%

34.48%

55.17%

93.33%

35.71%

67.86%

75.86%

79.31%

3.3%

33.33%

66.67%

33.33%

55.17%

41.38%

6.67%

46.43%

32.14%

24.14%

20.69%

3.33%

10.35%

3.45%

17.86%





27



0% 20% 40% 60% 80% 100%




Connecting Government with …


Area Improvement under HRIDAY …





NULM Components of NULM -…

93.8%

59.38%

53.13%

51.61%

67.86%

54.84%

78.13%

55.56%

42.86%

72.41%

79.31%

6.3%

37.50%

46.88%

48.39%

32.14%

45.16%

21.87%

44.44%

53.57%

27.59%

20.69%

3.12%

3.57%




0% 20% 40% 60% 80% 100%





Communication,Media and …

Modern trends in Administration





NULM Components of NULM

76.7%

85.71%

46.67%

53.33%

60.00%

65.52%

86.67%

66.67%

41.38%

82.76%

86.21%

23.3%

14.29%

46.67%

46.67%

40.00%

34.48%

13.33%

33.33%

55.17%

17.24%

13.79%

6.66%

3.45%





28


TRAINING FACILITIES AND PROGRAMME MANAGEMENT


0% 20% 40% 60% 80% 100%

Quality of training venue and …

Convenience of the location

Quality of accomodation …

Quality of food and over all …

Travel and logistics management

over allsupport provided during …

96.67%

80.00%

89.66%

86.67%

96.67%

86.67%

3.33%

20.00%

10.34%

13.33%

3.33%

13.33%




0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%



AMRUT and Reforms in Urban Development

Connecting Government with People


Area Improvement under HRIDAY and Smart city

Swatch Bharat Mission-Improving Cleanliness



NULM Improving livelihoods of urban poor

NULM Components of NULM - Social Mobilisation

93.3%

59.26%

76.67%

42.31%

46.67%

42.11%

93.33%

86.96%

48.15%

76.92%

82.76%

6.7%

40.74%

23.33%

57.69%

50.00%

52.63%

6.67%

13.04%

51.85%

23.08%

17.24%

3.33%

5.26%





29



75% 80% 85% 90% 95% 100%

Quality of training venue and …


Quality of accomodation …

Quality of food and over all …


over allsupport provided during …

90.00%

86.21%

87.50%

96.67%

87.50%

93.33%

10.00%

13.79%

8.33%

3.33%

8.33%

3.33%

4.17%




0% 20% 40% 60% 80% 100%

Quality of training venue and facilities at the venue


Quality of accomodation facilities provided

Quality of food and over all service


over allsupport provided during the program

84.38%

74.19%

81.25%

71.88%

87.10%

78.13%

15.62%

22.58%

15.63%

25.00%

12.90%

21.87%

3.23%

3.12%

3.12%





30

BATCH 4-COMMUNITY ORGANISERS

Summary of Feedback-4 Batches

TYPE Exceeded

Expectations

Met all

expectations

Met some

Expectation

Need

Improvement

Did not meet

expectations

A1.Learning Outcomes 51.52% 39.84% 5.96% 2.38% 0.30%

B.1a)Contents and

Training Methods

64.35%

33.25% 2.40% --- ---

B.1b)Contents and

Training Methods

58.92% 39.50% 1.21% --- 0.37%

B.2 Trainers 66.15% 32.48% 1.37% --- ----

B.3.TrainingFacilities

and Programme

Management

86.79%

11.75%

1.15%

0.31%

--

0% 20% 40% 60% 80% 100%

Quality of training venue and facilities at the venue


Quality of accomodation facilities provided

Quality of food and over all service


over allsupport provided during the program

89.66%

80.00%

85.72%

90.00%

93.33%

89.66%

6.90%

20.00%

7.14%

6.67%

6.67%

10.34%

3.44%

7.14%

3.33%





31

PART A. 2.-WAY FORWARD

The table below shows the consolidated percentage response of participants from 4 batches towards learning outcomes and way forward.Some participants did not respond to the questions.

No.4 Level of Confidence to apply knowledge gained Percentage Responded

a Well understood and confident to apply 52.77%

b Well understood and confident to apply only after revising 44.28%

c Understood but little confident to apply 2.95%

d Not confident ---

No.5 How will this programme help in your work?

a By providing knowledge that will help to understand my work

51.78%

b By introducing me to new ideas and practices that I can initiate in my city

19.60%

c By understanding good practices that can be replicated in the city

28.62%

d Interesting but will not help in replicating in my city ---

No.6 Any additional aspects you would like to study to explore the subject further?

a Case Studies 18.81%

b Application Skills 28.65%

c Interactions with implementers on each sector 43.09%

d Detailed knowledge of specific topics other than above 9.45%

PART B-Programme Assessment

Overall assessment of the programme was conducted based on categories: - B.1) contents

and training methods, B. 2) quality of trainers, and B.3) facilities provided and management.

In addition, participants were requested to suggest areas of improvement if any, under B.1

and B.2categories. Accordingly, the views of participants of 4 Batches were consolidated and

tabulated below. Majority of the participants did not feel the need for area improvement.

13.36% of the participants noted for improvement through interactive sessions with respect

to the contents and training methods. In respect of quality of trainers, 20% of the

participants made the opinion that improvement could be effected through more interactive

sessions.


32

B1.Contents and Training

Methods

Improvement

(%)

B2.Quality of Trainers Improvement

(%)

a. Coverage of Topics was too

sketchy

3.33% a.Did not have in depth

Knowledge

3.33%

b. More case studies or

illustrations can be used

6.67% b. Needs to reduce pace of

training

3.33%

c. Exercises could be introduced

to improve learning

6.66% c. Need to provide more

examples

6.67%

d. Session could be interactive 13.36% d. Needs to make the session

more interactive

20%

CENTRE FOR ENVIRONMENT AND DEVELOPMENT-BRIEF PROFILE

The Centre for Environment and Development is

an autonomous research and development,

training and consultancy organisation focussing in

areas related to Environment and Development


33

and is recognised as a Scientific and Industrial Research Organisation (SIRO) by the Department of

Scientific and Industrial Research of the Ministry of Science and Technology, Government of India.

CED is also the Centre of Excellence on Solid Waste and Wastewater Management of Ministry of

Urban Development, Government of India, Empanelled Agency for the Preparation of City

Development Plan(CDP) for the ULBs and also Preparation of DPR for Water Supply, Sanitation and

Drainage and the Training Institute of the MoHUA for AMRUT and Smart Cities Mission. It is one of the

National Key Resource Centre for Drinking Water and Sanitation of the Ministry of Drinking Water

and Sanitation, Government of India and the Regional Resource Agency of Ministry of Environment

and Forests, Government of India.CED is also the Accredited Agency of Government of Kerala for Solid

Waste Management and Participatory Resource Mapping. CED is an ISO 9001 – 2008 Certified

Institution. CED has completed nearly 120 projects sponsored by various agencies during the last

25years.

CED has its Head Quarters at Thiruvananthapuram and Eastern Regional Campus at Bhubaneswar,

Regional Centre at Hyderabad and projects and programs in Kerala, Odisha, Andhra Pradesh,

Telangana, Jharkhand, West Bengal, Gujarat, Maharashtra, Madhya Pradesh, Jammu Kashmir,

Uttarakhand, Rajasthan and Himachal Pradesh .

Core Competence

Urban and Rural Studies

Coastal Zone Studies

EIA and EMP

Social Assessment Studies

Natural Resource Accounting

Policy Studies

Institutional Development and Change

Management

Decentralized Planning and Local

Governance

ICT Application for Development

Education, Training and Extension

Knowledge Centres

Outreach Programs

Water Supply Engineering

Watershed Management

Solid Waste Management

Waste Water Management

Storm Water Drainage

Public Health and Sanitation

Remote Sensing Application Studies

Geographical Information System

Biodiversity Studies

Bioinformatics

Agriculture, Forestry and Wild Life

Climate Change Studies

Natural Disaster Management Studies


34

Capacity Building and Training Programs

Engaged in Capacity Building and Training

for elected representatives and officers of

Urban Local Bodies under JnNURM for the

states of Kerala, Odisha, Jharkhand and

West Bengal

CED is the Resource Agency for the Energy

Conservation Awareness Campaign-

Urjakiran in Kerala sponsored by the

Energy management Centre, Kerala

Training Entity - Integrated Capacity Building Framework

CED is one of the empanelled training entities of MoHUA for the various flagship missions of

the Ministry. Under the Integrated Capacity Building Framework CED is providing capacity

building services in the following categories – (i) Engineering and Public Health (ii) Finance

and Revenue (iii) Administration (iv) Urban Social Aspects. CED has offered Capacity

Building and Training for elected representatives and officers of Urban Local Bodies under

AMRUT and Smart Cities Mission for the states of Kerala, Odisha, Rajasthan and Himachal

Pradesh. Presently, CED has provided training for the NULM functionaries - City Mission

Managers, Multi Task Personnel and Community Organizers- of Kerala.

Documents

Report on Training of NULM staff-Capsule 1 co report...Report on Training of NULM staff-Capsule 1 CED 5 (Learning objective: to become familiar with the concept and practice of Reform