Report on Just in Time and Lean Manufacuring

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    CHAPTER 1 INTRODUCTION

    Just in time (JIT) is a management philosophy that strives to eliminate sources of

    manufacturing waste by producing the right part in the right place at the right time. Waste

    results from any activity, which adds cost without adding value, such as moving and storing.

    JIT (also known as stockless production) should improve profits and return on investment by

    reducing inventory levels (increasing the inventory turnover rate), improving product quality,

    reducing production and delivery lead times, and reducing other costs (such as those

    associated with machine setup and equipment breakdown).

    The idea of producing the necessary units in the necessary quantities at the necessary

    time is described by the short term Just-in-time. Just-in-time means, for example, that in the

    process of assembling the parts to build a car, the necessary kind of sub-assemblies of the

    preceding processes should arrive at the product line at the time needed in the necessary

    quantities. If Just-in-time is realized in the entire firm, then unnecessary inventories in the

    factory will be completely eliminated, making stores or warehouses unnecessary. The

    inventory carrying costs will be diminished, and the ratio of capital turnover will be increased.

    The implementation of this management philosophy in industries like the automobile

    industry can bring about a see saw change in both quality & quantity since in a JIT system,

    underutilized (excess) capacity is used instead of buffer inventories to hedge against problems

    that may arise. JIT applies primarily to repetitive manufacturing processes in which the same

    products and components are produced over and over again. The general idea is to establish

    flow processes (even when the facility uses a jobbing or batch process layout) by linking work

    centers so that there is an even, balanced flow of materials throughout the entire production

    process, similar to that found in an assembly line. To accomplish this, an attempt is made to

    reach the goals of driving all queues toward zero and achieving the ideal lot size of one unit.

    This new trend in engineering production, which originally refers to the production of

    goods to meet customer demand exactly, in time, quality and quantity, reduces wastage by

    nearly 55-75%. "Waste" in this context is taken in its most general sense and includes time

    and resources as well as goods. This concept can really change the phase of industrial

    production of goods like car & other important utilities.

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    Lean Manufacturing can be defined as a systematic approach to identifying and eliminating

    waste (non-value-added activities) through continuous improvement by flowing the product at

    the pull of the customer in pursuit of perfection.

    The term lean manufacturing is a more generic term and refers to the general

    principles and further developments of becoming lean.

    The term lean is very apt because in lean manufacturing the emphasis is on cutting out

    FAT or wastes in manufacturing process. Waste is defined as anything that does not add

    any value to the product. It could be defined as anything the customer is not willing to pay

    for.

    Manufacturing philosophy is pivoted on designing a manufacturing system that

    perfectly blends together the fundamentals of minimizing costs and maximizing profit. These

    fundamentals are Man (labour), Materials and Machines (equipments) called the 3 Ms of

    manufacturing. A well-balanced 3M is resulted through lean manufacturing.

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    CHAPTER 2 HISTORY

    It is a popular fact that JIT system started in the initial years after the World War II in

    Japan for the Toyota automobile system. Toyoda family in Japan decided to change their

    automatic loom manufacturing business to the automobile business. But they had few

    problems to overcome. They could not compete with the giants like Ford in the foreign

    markets. Therefore Toyota had to depend upon the small local markets. They also had to bring

    down the raw materials from outside. Also they had to produce in smallbatches. They havent

    had much of capital to work with. Therefore capital was very important. With these constrains

    Taiichi Ohno took over the challenge of achieving the impossible. With his right hand man

    Dr. Sheigo Shingo for next three decades he built the Toyota production system or the Just In

    Time system.

    Although the concept was mastered in Japan for the Toyota production system, the

    roots of this concept goes into the sixteenth century. Eli Whitneys concept of interchangeable

    parts said to be the very initial beginning of this concept. But first or at least famous

    implementation of something similar to JIT happened a century later in manufacturing of Ford

    Model T (in 1910) automobile design. Manufacturing was based on line assembly. Every part

    moved without interruptions to the next value adding point. Parts are manufactured and

    assembled in a continuous flow. Even Henry Ford may not have understood the basics behind

    his system. But it saved lots of money and made Henry Ford a richest on the planet at that

    ( Figure: 2.1 )

    ( Taiichi Ohno )

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    time. Although very successful in the initial years, Ford system had it drawbacks. One of the

    major drawbacks was that its inability to the change. This was due to the push strategy

    implemented in the Fords system. They relied on keeping machine busy without thinking

    about the final outcome. They had huge stocks in the form of finished goods and in the form

    of Work In Progress. This led to the inflexibility of the system. Also this wasted money

    unnoticed. Another major drawback of the system was the poor handling of the human

    resource. This led to have a less motivated set of people in the organization.

    But in Japan, they studied the system very well and saw the problems that Ford system

    had. But the core concept of the Ford system was obeyed. This is the continuous flow of value

    system. Anything distracting it treated as a waste. Various pioneered work from people like

    Deming and Juran in the field of quality improvement was used in the system. This bought

    built in quality to the system. More importantly Ohno and Shingo understood the drawbacks

    in the push system and understood the role played by the inventory. This led to Pull system

    rather than the push system, where the parts are produced only when they are pulled by the

    process before that. This is similar to the concepts in the super markets. When the shells are

    being emptied (that is when people buy the product), they are refilled with new ones.

    This system developed in Toyota from 1949 to 1975 virtually unnoticed by the others even

    within Japan. But in the oil crisis in 1973 Japan economy suffered and most of the industries

    had losses. But Toyota overcame these problems. They stood out from the rest. This was the

    eye opener for other Japanese firms to implement this system. But this system got popular in

    the western world with the book The machine that change the world written by James

    Womack in 1990. This book was aimed to give the history of the automobile with the plant

    details of some of these manufacturers. He gave the name Lean Manufacturing to this

    system. This was the eye opener for the western world about this system. Thereafter the

    concepts were practiced all over the world. Experiences and knowledge vastly improved the

    system.

    But there were many people who just tried to use the tools in lean manufacturing

    without understanding the meaning of them. They eventually failed. But there are number of

    places this system is working well. The complete elimination waste is the target of the system.

    This concept is vitally important today since in todays highly competitive world there is

    nothing we can waste.

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    CHAPTER 3 MANUFACTURING WASTE

    Waste is defined as anything that does not add value to the final product. The wastes

    are everywhere in many different forms. Every organization wastes majority of their

    resources. Therefore it is worthier to have a closer look at these wastes. For the ease of

    understanding these and due to many other similarities, these wastes are categorized in to

    seven categories. In some instances one extra category is added to make the total of eight

    waste categories. Since I feel this eighth category is very important I will go by this

    categorization. Every waste you will come across in your organization or even in day-to-day

    life will fall into one of these categories. Following are these waste categories.

    Over production Waiting Work In Progress (WIP) Transportation Inappropriate processing Excess motion or ergonomic problems Defected products Underutilization of employees

    Although in deferent groups, each one of these is interconnected. Therefore one change will

    affect the total system. You will see later in this chapter how closely these are interconnected

    to make the mesh of wastes in every organization.

    3.1. Over Production

    The word over production can be used to describe a type of waste which is in most of

    the places and we never think this as a waste. This is producing something before it is actually

    required. This can be applied to the bigger picture or in more localized sense.

    In the bigger picture, this is equivalent to create a product or a service before it is

    actually required. Lean manufacturing always trust on the pulling rather than pushing. This

    means that every product or a service must be pulled from the process immediately after that.

    Therefore a product or a service must be pulled by the customer. In much more simpler way,

    customer must have the real requirement for the product or the service being produced. If you

    produce the goods without any stimulation from the market, then either you will have to keep

    the product with you until there is a market for that product or you have to create the market

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    stimulation with huge advertising campaigns etc. this is known as the push strategy. Still you

    will not have the guaranty that this will be able to sell the products without wastages.

    In the much smaller picture, the word over production might mean producing a part of

    a product before it is required by the assembly line or the process after that. For an example

    there is no point of making more receivers than the phones intended to be produced. The extra

    amount will be a lost.

    Over production accounts for many loses. One is the waste due to unnecessary parts.

    This also will make the WIP higher. Flow will not be smoother. This obviously leads to low

    quality products and defects as quality problems are hidden in the WIP maintained due to over

    production.

    3.2. Waiting

    In conventional batch processing, some studies show that 90% of the time goods are

    waiting to be processed. Some even say this is higher as 99%. Even a single minute lost in

    waiting cannot be recovered in the process there after. Think carefully. Analyze how long the

    products are waiting against the time used for processing them. I am sure you will be shocked.

    This is one big contributory factor for the higher lead times. This simply means you take 100

    hours or more to complete work which is worthier only 10 hours. Ninety hours or more is lost

    and added to the lead time. No waiting means you can deliver the goods within 10 days which

    actually took 100 days earlier. Think about the flexibility you will get with this. If you can do

    this, you are there to compete with the changing markets and react to the changes very fast,

    even before your competitors think about it. This will also reduce the WIP and tons of related

    problems. Also considerable savings on the production space and reduction in work in capital

    can be achieved. Among the cause of this problem is due to the high volume machinery,

    unawareness of the people, and conventional thinking of the people play leading roles.

    3.3. Work In Progress

    Work in progress or WIP is a direct result of over production and waiting. Every

    imperfection in the system will create a requirement for the WIP. Therefore WIP also known

    as the mirror of the wastes that system has. But WIP itself becomes a waste due to many

    consequences. It blocks money in the form of not finished products. It also reduces the

    flexibility of the production facility by increasing the change over time between different

    styles. It hides quality damages, and will only be revealed when a considerable damage is

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    done. Higher WIP also requires larger floor space. This will also affect the appearance of the

    work place badly. Therefore if you want to be perfect, just target for a system where there is

    no requirement for WIP.

    3.4. Transportation

    No matter how well you do transporting. It does not add value to the end product.

    Therefore simply transportation is one of the wastes that have to be eliminated from the

    production system. This accounts for the quality defects, maintenance of a higher WIP, and

    additional cost of transporting the goods. Transportation often caused by poor work place

    organization.

    Inflexibility of the layout plays a big role here. This can be avoided with careful re

    designing of the layouts.

    3.5. Inappropriate processing

    This is the using incorrect tools for the job. This does not mean that you should use

    complicated or expensive tools to do the job. It is about using the correct tool for the correct

    job. Low cost automation is one program where Toyota found to be really effective.

    Developing such tools can be done with the aid of workers, because they know the job they

    do more than anyone. Then this will become a very good way of motivating people as well.

    The enemy for this system is the mindset of the people who work in the organization. People

    naturally think like best equipment for the job is expensive and complex. So how to overcome

    this problem, which will not only save money for you but also motivate people immensely.

    Very simple. Change the mindset of the people by education and training. Also create a

    culture of continuous improvement. Then people will always look for the better ways of doing

    things, which creates opportunity for these kinds of innovations.

    3.6. Excess motions

    This waste is often overlooked. When performing a certain task people have to repeat

    their motions again and again. Although we do not realize, in many places people will have to

    move, bend or reach to collect some part or to reach a machine. If a time study can be done to

    check the percentage of the time for these unnecessary movements, you will see it is actually

    very high than you think. Even the other ergonomic conditions like correct lighting, tool

    arrangement, work process management is essential to achieve a good productivity from the

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    people poor conditions are not good for the health of the worker obviously. Also this will

    waste large amounts of time. Workplaces will become very untidy. Workers will get tired

    easily. The reason for this is poor workplace organization. To overcome this problem, a

    detailed study has to be carried out about working conditions. Then they have to be re

    arranged to eliminate these problems. Even some simple equipment change like from normal

    chairs to movable and adjustable chairs will solve some problems. But some problems will

    need very good workplace engineering to overcome.

    3.7. Defected products

    The entire above are wastes themselves. But they lead to another waste which is

    extremely costly. These are the defected product. In the case of services this is the poorquality of the service. Defects call for higher inspection and related costs. If you find a defect,

    you will have to remove it. The raw materials, time, effort and the money put in to this

    product will be wasted. Even worst, if this defected product goes to the customers hand you

    will lose the image for your organization. Also there is a risk of claims. In the long run this

    will be a big cost for the organization. Damage in a single dollar product can create millions

    of dollars of lost to your organization. As I mentioned earlier all the above wastes, poor raw

    material, mistakes from the workers, problems in the system, machinery problems and much

    more accounts for this problem. So removing this from the system is long time task. Making

    the system fool proofed, getting good quality raw material, educating people are among the

    solutions for this.

    3.8. Underutilization of human resource

    As I mentioned earlier in the chapter, the eighth waste for me the largest of the all. But

    most people do not think this as a waste. Think about Japan. They are not a nation blessedwith natural resources as other countries. But they are in the top of the world today. How they

    managed to do this. Simply by using their human resource to its full potential.

    Every worker, even the people do the most routine job in the organization will have

    something to contribute to the organization than their muscle power. Think about a floor

    cleaner. If you ask him, how to clean the floor much faster, I am sure they will come up with

    some fantastic ideas.

    What lean manufacturing tries to do is to get ideas from all level of the people in the

    organization and to use them for the betterment of the organization. Therefore not making the

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    full use of the human resource is a waste. Wasting this without using to fight against the

    wastes is the biggest loss for the organization.

    Most of the times the human talents are deteriorated because they are not identified by

    the decision makers. Decision makers do not have the mind set of managing human resource

    productively. Also most of the organizations do not have a proper system to use the talents of

    the people. They also do not have a good motivation and rewarding system for the talents. If

    people are not being rewarded, they will not come out with their full potential.

    Overcoming this problem is a very long termed task. But even some simple techniques

    can give you good results. You can simply keep a suggestion box and ask people to put their

    ideas into it to regarding the productivity improvement. Motivate them with some cash or

    with recognition. See the results. You will have a potential of saving lot of money. More than

    that people will get motivated and will have a chain effect. Human brains and hearts are

    valuable even than the most expensive machinery in the world.

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    CHAPTER 4 LEAN MANUFACTURING TOOL

    Lean manufacturing is based on continuous finding and removal of the wastes. Value

    is defined from the customers point of view. Therefore all the tools in lean manufacturing aim

    to identify and remove wastes from the system continuously. There are four steps in

    implementing lean manufacturing. They are;

    1. Identifying the fact that there are wastes to be removed

    2. Analyzing the wastes and finding the root causes for these wastes

    3. Finding the solution for these root causes

    4. Application of these solutions and achieving the objective

    When this is done go back to the stage 1 and continue this loop over and over again.

    To become lean it is very necessary to understand the fact that wastes are there. You

    must also be able to find out where these wastes do exist. Then you will be able to find out the

    root causes for these problems and then come up with a way to solve it. To find out where in

    the process these wastes exist there is a very powerful and simple tool. This well known tool

    is process mapping.

    Process map simply maps all the processes and the activities which are carried out in

    bringing a specific product or a service in to a reality. Irrelevant of the value they add to the

    final product or the service, the process map includes all the activities from the point of

    development or order inquiry to making and shipping the goods and up to the point where

    customer collects the goods.

    By sticking to a single product or a service you will find it very easy to make the

    process map. This also makes it easy to understand the process when someone refers to the

    process map. Or another way you can create a map which is simpler and easy to understand is

    by creating a overall map with all the departments and their interconnectivity, and then map

    the processes within the departments separately. This way you will get a good map which is

    simpler to understand and much more conclusive. You can use the standard symbols used in

    the process mapping to create a process map which can be understand by all the people easily.

    When you map the process, you will start to see the;

    1. Value added and

    2. Non value added activities

    You will also have better idea of what are the avoidable, non value added activities

    and what are the non values added unavoidable activities.

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    After understanding these clearly, you have to create the process map for the future.

    This will include only the value added activities and the non value added but unavoidable

    activities. The process changes and the lay out changes etc are also possible in creating this

    ideal layout. This is so important since there after your aim is to get this ideal position. This

    will be the aim for your future.

    By now you have clearly understand the wastes that you have to remove from the

    system. But what should be given the priority. Finding the order of the problems that should

    be according to the priority of talking is one of the very important issues to be addressed

    correctly.

    One tool which is very important in this is the Pareto Analysis or the Pareto

    Curve. This will give you the importance of each problem to the system. Then you will be

    able to tackle the problems easily according to their importance. Refer to the chat below.

    After finding out the order of talking of the problems, you have to find out the root

    causes for these problems in order to avoid these problems. For an example if you have

    frequent machine breakdowns, you will find the cause for this problem is untrained workers,

    poor maintenance, poor quality machinery used etc. then you will be able to analyze these

    causes again find out the causes for them as well. For an example why the staff is not trained

    ( Figure: 4.1 )

    Pareto Curve

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    properly is because most of them are new and have not had enough time to be trained. Then

    you will be able to come up with a way of training people when they just join in so that you

    will avoid this problem. It is generally advised that not to go than three steps down the line in

    finding root causes.

    One tool which is extremely important in understanding the root causes of the

    problems is brain storming. Also various data collection techniques and analyzing techniques

    will help in finding out these root causes. Representing these root causes and their relevance

    to the immediate problem can be achieved with a cause effect diagram or a Ishikawa

    Diagram.

    Lean manufacturing offers few readymade and well proven solutions for any industry.

    But always you have to customize these solutions to suit your organization. Always keep in

    mind, lean manufacturing does not start with the tools, it starts with lean thinking. Now here

    below discuss lean manufacturing tool in details.

    4.1. JIT (Just In Time)

    Often this term JIT is used with JIT interchangeably. It is that much interconnected

    with lean manufacturing; in fact JIT is the backbone of the lean manufacturing. Actually the

    concept grew first with the Toyota system was the JIT. Then it developed to the lean

    manufacturing.

    ( Figure: 4.2 )

    ( Ishikawa Diagram )

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    JIT is one key way to get read of most of the wastes which we have already discussed

    in the early chapters. JIT concepts are based on the pull demand model. Everything is done

    when they are actually needed. JIT has three main areas.

    JIT Purchasing

    JIT Production

    JIT Distribution

    4.1.1. JIT Purchasing

    Purchasing is done when the goods are actually needed by the production. No large

    stocks are maintained. Often purchasing is done in small batches continuously. This allow

    production to run smoothly. This will also reduce the costs due to storage, and also will

    minimize the degrading of the goods. This way it is easy to monitor quality defects and

    correct them if there are any in the subsequent batches. Also this will help to achieve shorter

    lead-times in the production.

    But achieving this has problems to overcome. First of all the supplier base of the

    organization should be manageable. Then they have to agree to produce in small batches and

    send them in the continuously. Minimum order quantity issues must be solved. The supplier

    must be able to adjust to the changes fast and also he must be able to keep the correct quality

    from batch to the other. And there may be much more problems to overcome. To overcome

    this corporate level involvement is very much required. When achieved this will mutually

    benefit both you and your supplier.

    4.1.2. JIT Production

    JIT manufacturing might be the most talked topic of all lean manufacturing

    techniques. This requires very good internal coordination and planning. All the tools we are

    going to discuss in this chapter will help achieving this objective. Even within the

    manufacturing area, pull demand concepts are used. The items are produced only when they

    are required by the process following it. No stocks are maintained. This will reduce the costs

    due to WIP. This will also reduce the cycle time of the product, and therefore will improve the

    flexibility of the system immensely. This will also reduce the lead time considerably. Quality

    defects will be much lower since WIP is very low.

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    Achieving JIT manufacturing is again not an easy task. Most of the time this requires a

    radical change in the organization. Work will change from the conventional departmental

    thinking to the new team thinking. Manufacturing will change from the line system to the

    module or work cell based manufacturing. Every problem will cause the system to stop since

    there is no WIP to work with. All the problems hidden in the WIP will be revealed. Some

    people might not like the system. In short there will be tons of problems to be solved. This

    requires some courage and temperament.

    It is true to say that most of the problems in achieving JIT manufacturing is has to deal

    with the human side of the problem. People do not like to change if there is no motivation to

    do so. People will fear about their jobs. They can bring lots of negative thoughts to this. Of

    cause negative thoughts are important. Why I am saying this is these negative thoughts mightbring some real problems which we have never addressed before.

    You will have to deal with these problems very carefully. One thing that you have to

    do first of all is driving out the fear with this change. Specially regarding their jobs. You have

    to take their participation in the process and let them to understand themselves that this is not

    something that should be feared about. You have to motivate people by continuous education

    about the new system. One smart idea may be to use the same names which they are familiar

    before for the new systems. For an example use the word bin card instead of a kanban card.

    People will feel immensely comfortable with the names they have been using before. You

    also will not lose anything, as far as you are applying the kanban techniques in your

    production.

    4.1.3. JIT Distribution

    Apart from these problems there are very serious of problems which has to be dealt

    with transporting the goods. Since there will not be much of a stock to rely on, every load of

    goods is very important for smooth production run. Any delay will be very costly.

    To achieve a smooth production without any delays in production and to distribute the

    goods in small batches to the buyers in continuous basis, it is very important to keep a good

    transportation management system. Generally this is known as the JIT distribution. Without

    this any of the lean objectives might not be possible. Most often this function is given to a

    third party logistic

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    Company, who will take care of JIT distribution. On time, uninterrupted data

    exchange is very vital in this. Therefore it is advisable of using a electronic way of data

    interchange. It is also very much necessary to automate this data transfer function to avoid

    any delays and mistakes in duplication.

    4.2. Work Cells

    Work cell concept is another concept developed with the JIT. Work place is arranged

    in to a cell which is in the shape of English letter U. in a work cell there will be 3 -12 people

    depending on the job task performed by this cell. There will be many cells which will

    complete the total product by working together. People who are in this cell are multi skilled

    and can perform multiple tasks according to the requirement. One of the main advantages of

    the work cell is the less movement and lesser transportation. Also this will reduce the over

    production considerably. This will also give very high flexibility to the entire production

    system since changing from one product to another is very easy. Sometimes it may require

    changing one work cell to produce a completely new product. Team working culture is very

    important in a process like this. Therefore good leadership is very much required. Every

    performance is measured in the team basis. Therefore motivation must be there for all the

    people working in the cell to work for a common objective.

    ( Figure: 4.3 )

    Work cells

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    4.3. Kanban Tooling

    Kanban is one of most popular tools in lean manufacturing. This is a simple concept,

    but very effective. Kanban mainly focus on the reduction of overproduction. There are mainly

    two types of kanbans. They are as below:

    Withdrawal kanban

    Production kanban

    Withdrawal kanban is the common type, which is actually a request from the process

    before that. This specifies the quantity that the succeeding process should take from the

    process before that. On the other hand production kanban specifies the amount of products to

    be made in the next process with the goods created in the process before that.

    This might take a form of a simple card which has the details of the product, qty and

    the storage location of that particular product. This even may be a sophisticated electronic

    data exchange process. No matter what, the final objective must be achieved and it should be

    an efficient process.

    4.4. Poka-Yoke (Fool proofing)

    Poka-Yoke is designing the work process to eliminate human mistakes. Fool proofing

    system is a means to create devices that can discover defectives without the workers having to

    be attentive to minute details. The steps for fool proofing are,

    If there is a miss step, the device does not allow goods to be mounted to jigs. If a disorder is found in the goods, the device does not allow the machine to start

    processing.

    If there is a miss step in work process or in motion, it is automatically adjusted, andthe device will allow processing to proceed.

    The disorder that has occurred in preceding process is examined at the next process,and the device will stop defectives.

    If a certain operation is forgotten or stopped, the device does not allow the next operation to

    begin.

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    4.5. Workplace Organization (5 S)

    This tool is a systematic method for organizing and standardizing the work place. Its one of

    the simplest Lean tools to implement, provides immediate return on investment, crosses all industry

    boundaries, and is applicable to every function with an organization. One of the most fundamental and

    widely applied tools of Lean Manufacturing is 5S. The benefits of 5S are:

    It can be done today Everyone can participate Waste is made visible Has a wide area of impact

    o Improves set up timeso Improves qualityo Improves safetyo Improves moraleo Improves productivity

    There is an order and logic to how 5S is carried out. It doesnt make sense to start by

    arranging things neatly, if most of those things are not needed. The five S words below are the steps

    of 5S.

    4.5.1. Sort

    It is about removing all items that are not required or are unnecessary within a period

    ahead. Such items are waste, or lead to waste. They take up space, lead to extra walking

    around, and lead to waste of time whilst searching for needed items buried under piles of less

    important material.

    4.5.2.Straighten

    It is about having things easy to hand, labeled, classified and easily visible. Shadow

    boards may be used for tools, books arranged by topic, shelves not too high, wheels on carts,

    heavy low and light high, colour coded connections and pipes.

    It has a direct impact on productivity-Searching for lost papers and tools should be

    eliminated. And time wasted should be cut by careful location of tools and materials.

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    4.5.3. Scrub (Sweep)

    Clean and check regularly is about keeping things clean and ready to go. This step

    follows clean and orderliness. It needs to be done daily. Routine maintenance may be in

    cooperatedoil every day, replace after 5000 sheets, and air craft style checks where items

    are checked at the start of every shift. One important activity is identifying which

    maintenance activities are the responsibility of the ordinary staff, and which are the

    responsibility of the specialist maintenance staff.

    4.5.4. Standardize

    It refers to engendering the habits of workplace procedures. It is about the

    establishment and maintenance of standards. The first standard is to ensure that the previous

    3Ss are in place and maintained. Standards should be kept line side and be diagrammatic o r

    written, but never verbal. Standard procedures can be color coded to match the product, which

    carries a label of matching colour. When an engineering change occurs, a number on the

    product should match the number on the standard sheet. Any standard should cover not only

    what to do when things are normal, but also what to do if things go wrong.

    4.5.5Self Discipline

    It is to make sure that the activities are kept going. This amounts to identifying

    responsible people, setting the frequency of review, and maintaining a visual record for

    important equipment. Prevention is the watchword. But even better than prevention is

    falsifying, whereby inspection is automatic and a warning occurs. Examples are automatic

    counts on cutting, showing a light when tool change is required, or automatic backup of hard

    disk.

    Management participation and interest is vital to keep a 5S programs going.

    Expectation and example are important. Management must be seen to practice 5S themselves,

    and to maintain commitment.

    4.6. Total Productive Maintenance (TPM)

    It is a concept of productive maintenance aimed at achieving overall effectiveness of

    the production system through the involvement of all the people in the organization. It

    consists of a companywide equipment maintenance program covering the entire equipment

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    life cycle. The goal of TPM is to minimize downtime due to maintenance, and maximize

    machine uptime. One of the key elements of TPM is autonomous maintenance where the

    operators are responsible for maintaining their own equipment.

    TPM stages are break down maintenance, preventive maintenance, productive

    maintenance, and total productive maintenance.

    TPM = Productive Maintenance + Small Group Activities

    MP = Maintenance Prevention

    PM = Preventive Maintenance

    MI = Maintainability Improvement

    TPM capitalizes on proactive and progressive maintenance methodologies and calls

    upon the knowledge and cooperation of operators, equipment vendors, engineering, and

    support personnel to optimize machine performance. Results of this optimized performance

    include; elimination of breakdowns, reduction of unscheduled and scheduled downtime,

    improved utilization, higher throughput, and better product quality. Bottom-line results

    include; lower operating costs, longer equipment life, and lower overall maintenance costs

    4.7. Value Stream Mapping

    Value stream mapping is usually the first step in the evaluation of an existingmanufacturing process. A Value Stream Map is a visual documentation of the process flow,

    ( The Relationship b/w TPM, Productive Maintenance & Preventive Maintenance )

    Fi ure: 4.4

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    both material and information flows are depicted. It is used to provide a snapshot of the

    "Present State" of your manufacturing process. Producing this present state flow diagram will

    help identify all of the value adding and non-value adding steps within your process. Once

    this present state map is completed, a company will clearly see where the opportunities are for

    eliminating the non-value adding steps. The "Future State" Map of a process is then created

    showing the improved, streamlined flow. Using this method will allow a company to look at

    the "Big Picture" of a manufacturing process. Value Stream Mapping doesn't require any

    special software tools; everything should be drawn by hand and in pencil.

    4.8. Setup Reduction

    It is the technique of time to change a process from running one specific type of

    product to another. The purpose for reducing changeover time is not for increasing production

    capacity, but to allow for more frequent changeovers in order to increase production

    flexibility.

    Setup reduction is driven by the need of being able to change over a given process to

    produce a different product in the most efficient manner. Reducing Setup (or Change Over) is

    the lean manufacturing technique allowing the mixing of production/products without slowing

    output or creating higher costs associated with non-value adding activity. Changeovers add no

    value and therefore should be minimized. The goal is to reduce and/or eliminate downtime

    due to setups and changeovers. The setup process should be viewed from two different

    perspectives, one is Internal, steps required to be completed when the machine is stopped

    versus external steps accomplished offline while the machine is in operation. Quick

    Changeover will increase productivity, reduce lead-time, lower total costs, and increase

    flexibility to adapt to a changing market and/or product mix.

    4.9.Batch Size Reduction

    Historically, manufacturing companies have operated with large batch sizes in order to

    maximize machine utilization, assuming that changeover times were fixed and could not be

    reduced. Because Lean calls for the production of parts to customer demand, the ideal batch

    size is ONE. However, a batch size of one is not always practical, so the goal is to practice

    continuous improvement to reduce the batch size as low as possible. Reducing batch sizes

    reduces the amount of work-in-process inventory (WIP). Not only does this reduce inventory-

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    carrying costs, but also production lead-time or cycle time is approximately directly

    proportional to the amount of WIP. Therefore, smaller batch sizes shorten the overall

    production cycle, enabling companies to deliver more quickly and to invoice sooner (for

    improved Cash flow). Shorter production cycles increases inventory turns and allows the

    company to operate profitably at lower margins, which enables price reductions, which

    increases sales and market share.

    4.10. Total Quality Management

    Total quality management is a management system used to continuously improve all

    areas of a companys operation. TQM is applicable to every operation in the company and

    recognizes the strength of employee involvement.

    4.11. Pull System

    Manufacturing system can be divided into two as below:

    4.11.1 Push System

    Here the products are made according to the market forecast and not according to the

    current demand. So here the information flow is in the same direction as the product flow. So

    there may chance of piling of finished goods as there are always fluctuation in demand. Thus

    the product is pushed through the production line.

    4.11.2 Pull System

    Here the product is made according to the customer demand. So the information of the

    quantity and type of product flow in the opposite direction to that of the product. Here no

    piling of finished products occurs as the production is according to the customer demand.

    Hence the customer pulls the product through the production line.

    ( Figure: 4.5 )

    ( Push & Pull system )

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    CHAPTER 5 CHARACTERISTICS

    5.1. Malty skilled workforce

    In order to have smoothed production, it is necessary that the worker be skilled in a

    number of functions. The use of mono skilled and mono-function worker in industry, leads to

    much underutilization of labour/machinery. Small fluctuations in the demand can be taken

    care of by lean production, through use of an elongated shift working and deployment of

    skilled workers. If the demand is slightly lower, the work is finished early and the rest of the

    period is used for either workers rest, or activity such as practicing set-ups, preventive

    maintenance etc.

    5.2. Short set up time

    The characteristics of smoothed production is to have a short set up time, because it

    assumes that there is very little time loss between different changeovers. The aim is to please

    the customer by producing only those products which he has ordered. We cannot complain

    about the frequency of die- exchange. So the alternative left is to shorten the time spent for

    exchange of die. Through constant efforts by use of quality circles, set up times have been

    reduced to single-digit or even less than one minute. Known as single set-ups and one-

    touch-set-ups respectively.

    5.3. Employee involvements and empowerment

    It involves organizing workers by forming teams and giving them training and

    responsibility to do many specialized tasks, for house keeping, quality inspection, minor

    equipment repair and rework. And also allowing them to meet to discuss problems and find

    ways to improve the process.

    5.4. Supplier involvement

    The manufacturer treats its suppliers as a long term partners. They often must be

    trained in ways to reduce set up times, inventories, defects, machine breakdowns, etc. in order

    to enable them to take responsibility for delivering the best.

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    5.5. Improved quality through immediate feedback

    Before lean manufacturing there was batch method of production. So an error in one

    of the machining operation or material defect was identified only after completing of

    particular process. Also the same defective component was machine to final stage and after

    that error was identified. This caused rejection of total batch quantity and wastage of

    resources.

    Because of lean manufacturing smooth flow of material/production resulted. The error

    or defect in previous manufacturing operation is immediately identified by operator and he

    gives feedback. In this way continuous and batch rejection is avoided. Effects in materials like

    cracks, blow holes, excess are pointed out quickly. Thus there is continuous quality

    improvement due to lean manufacturing. The overall effect is less rejection.

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    CHAPTER 6 BENEFITS OF JIT & LEAN

    The benefits of implementing Lean [2] can be broken down into three broad

    categories; Operational, Administrative, and Strategic Improvements. Even to this day, most

    organizations that implement Lean do so the operational improvements, primarily because of

    the perception that Lean only applies to the operations side of the business. However, from

    our experiences, Leans administrative and strategic benefits are equally impressive. Some of

    Leans benefits are summarized below.

    6.1. Operational Improvement

    The NIST Manufacturing Extension Partnership recently surveyed forty of their

    clients who implemented Lean Manufacturing. Typical improvements were reported as

    follows:

    Lead Time (Cycle Time) reduced by 90%

    Productivity increased by 50%

    Work-In-Process Inventory reduced by 80%

    Quality improved by 80%

    Space Utilization reduced by 75%

    6.2. Administrative Improvements

    A small sample of specific improvements in administrative functions is as follow:

    Reduction in order processing errors

    Streamlining of customer service functions so that customers are no longer placed on hold

    Reduction of paperwork in office areas

    Reduced staffing demands, allowing the same number of office staff to handle larger

    numbers of orders

    Documentation and streamlining of processing steps enables the out-sourcing of non-

    critical functions, allowing the company to focus their efforts on customers needs Reduction

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    of turnover and the resulting attrition costs.

    6.3. Strategic Improvements

    Many companies who implement Lean do not adequately take advantage of theimprovements. Highly successful companies will learn how to market these new benefits and

    turn them into increased market share. One specific example involves a mid western

    manufacturer of a common health care product. Of approximately forty U.S. competitors, the

    third largest company in the industry decided to implement Lean manufacturing principles.

    The industry average lead-time was fifteen days, and this company was no different. At the

    end of the project, Company #3s average lead-time was four days, with no products shipped

    in less than seven days. In order to capitalize upon these improvements, the company began amarketing campaign, advertising that customers would receive the product in ten days, or the

    order would be FREE. Sales volume increased by 20% almost immediately. After making the

    appropriate improvements to handle the new demand, they company initiated another

    marketing campaign; for only a 10% premium, they would ship within seven days. Again,

    sales volume increased (by only 5%) because new customers wanted the product within seven

    days, but more than 30% of existing customers also paid the premium, even they were already

    receiving the product in less than seven days. The end result was that the company increased

    revenues by almost 40% with no increase in labor or overhead costs. Another key benefit was

    that the company was able to invoice customers eleven days sooner than before, greatly

    improving cash flow.

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    CHAPTER 7 TRADITIONAL Vs JIT & LEAN

    For years manufacturers have created products in anticipation of having a market for

    them. Operations have traditionally been driven by sales forecasts and firms tended tostockpile inventories in case they were needed. A key difference in JIT & Lean

    Manufacturing is that it is based on the concept that production can and should be driven by

    real customer demand. Instead of producing what you hope to sell; JIT & Lean Manufacturing

    can produce what your customer wants with shorter lead times. Instead of pushing product to

    market, it's pulled there through a system that's set up to quickly respond to customer demand.

    JIT & Lean organizations are capable of producing high-quality products

    economically in lower volumes and bringing them to market faster than mass producers. JIT

    & lean organization can make twice as much product with twice the quality and half the time

    and space, at half the cost, with a fraction of the normal work-in-process inventory. JIT &

    Lean management is about operating the most efficient and effective organization possible,

    with the least cost and zero waste.

    7.1 OVERALL ORGANIZATIONAL CHARACTERISTICS

    TRADITIONAL MASS

    PRODUCTION

    JIT & LEAN PRODUCTION

    Business Strategy Product-out strategy focused on

    exploiting economies of scale of

    stable product designs and non-

    unique technologies

    Customer focused strategy focused

    on identifying and exploiting

    shifting competitive advantage.

    Customer

    Satisfaction

    Makes what engineers want in large

    quantities at statistically acceptable

    quality levels; dispose of unused

    inventory at sale prices

    Makes what customers want with

    zero defect, when they want it, and

    only in the quantities they order

    Leadership Leadership by executive command Leadership by vision and broad

    participation

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    Organization Hierarchical structures that

    encourage following orders and

    discourage the flow of vital

    information that highlights defects,operator errors, equipment

    abnormalities, and organizational

    deficiencies.

    Flat structures that encourage

    initiative and encourage the flow of

    vital information that highlights

    defects, operator errors, equipmentabnormalities, and organizational

    deficiencies.

    External Relations Based on price Based on long-term relationships

    Information

    Management

    Information-weak management

    based on abstract reports

    Information-rich management

    based on visual control systems

    maintained by all employees

    Cultural Culture of loyalty and obedience,

    subculture of alienation and labor

    strife

    Harmonious culture of involvement

    based on long-term development of

    human resources

    Production Large-scale machines, functional

    layout, minimal skills, long

    production runs, massive

    inventories

    Human-scale machines, cell-type

    layout, multi-skilling, one-piece

    flow, zero inventories

    Operational

    capability

    Dumb tools that assume an extreme

    division of labor, the following of

    orders, and no problem solving

    skills

    Smart tools that assume

    standardized work, strength in

    problem identification, hypothesis

    generation, and experimentation

    Maintenance Maintenance by maintenance

    specialists

    Equipment management by

    production, maintenance and

    engineering

    Engineering "Isolated genius" model, with little

    input from customers and little

    respect for production realities.

    Team-based model, with high input

    from customers and concurrent

    development of product and

    production process design

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    7.2 MANUFACTURING METHODS

    TRADITIONAL MASS

    PRODUCTION

    JIT & LEAN PRODUCTON

    Production schedules

    are based on

    Forecastproduct is

    pushed through the facility

    Customer Orderproduct is pulled

    through the facility

    Products manufactured

    to

    Replenish finished goods

    inventory

    Fill customer orders (immediate

    shipments)

    Production cycle times

    are

    Weeks/months Hours/days

    Manufacturing lot size

    quantities are

    Large, with large batches

    moving between

    operations; product is sent

    ahead of each operation

    Small, and based on one-piece flow

    between operations

    Plant and equipment

    layout is

    By department function By product flow, using cells or lines

    for product families

    Quality is assured Through lot sampling 100% at the production source

    Workers are typically

    assigned

    One person per machine With one person handling several

    machines

    Worker empowerment

    is

    Lowlittle input into

    how operation is

    performed

    Highhas responsibility for

    identifying and implementing

    improvements

    Inventory levels are Highlarge warehouseof finished goods

    Lowsmall amounts betweenoperations, ship often

    Flexibility in changing

    manufacturing

    schedules is

    Lowdifficult to handle

    and adjust to

    Higheasy to adjust to and

    implement

    Manufacturing costs

    are

    Rising and difficult to

    control

    Stable/decreasing and under control

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    CHAPTER 8 CONCLUSION

    From this study, it is understood that, in this modern competitive world, where only

    those industries, which provide maximum customer satisfaction at attracting prices can

    succeed, the JIT & Lean manufacturing system plays an important role, as it reduces the

    manufacturing time & wastage, during production. Thus it increases the amount of goods

    produced and decreases the cost of production of these goods.

    This seminar stresses the need to implement JIT & Lean manufacturing technique in

    Automobile industries & other modern industries where large-scale production takes place.

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    REFERENCES

    1. Just in Time - by David Hutchins, Productivity press (India) Pri. Ltd.2. Study of Toyota production system - by Shigeo Shingo3. Toyota Production System - by Yasuhiro Monden4. Just in Time for Today and Tomorrow - by Taiichi Ohno, Setsuo Mito5. Management Guide to Quality and Productivity - John Bicheno, M.R.Gopalan, Wheeler

    Publishers.

    6. Lean Production-An Innovation Management - by S.Ilangovan, N.Saravanan7. www.leanmanufacturingconcepts.com8. www.mep.org.9. www.ddiworld.com10.www.advancedmanufacturing.com