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Report of Outcomes Assessment Results Institution: Mount St. Mary’s University Academic Business Unit: Richard J. Bolte, Sr. School of Business Academic Year: 2015-2016 International Assembly for Collegiate Business Education 11374 Strang Line Road Lenexa, Kansas 66215 USA International Assembly for Collegiate Business Education

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Page 1: Report of Outcomes Assessment Resultsmsmary.edu/School_of_business/docs/2015-16-IACBE-MSMU-report...Report of Outcomes Assessment Results ... Intended Student Learning Outcomes for

ReportofOutcomesAssessmentResults

Institution: Mount St. Mary’s University

AcademicBusinessUnit: Richard J. Bolte, Sr. School of Business

AcademicYear: 2015-2016

InternationalAssemblyforCollegiateBusinessEducation11374StrangLineRoadLenexa,Kansas66215

USA

InternationalAssem

blyforCollegiateBusinessEducation

InternationalAssem

blyforCollegiateBusinessEducation

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OutcomesAssessment1. Doyouofferanymajors,concentrations,specializations,emphases,options,ortracksaspartof

yourbusinessprograms?

X Yes.Ifyes,proceedtoitem2below.

No.Ifno,proceedtoitem4below.2. Doyourmajors,concentrations,specializations,emphases,options,ortracksappearonstudents’

transcripts,diplomas,diplomasupplements,orotherofficialrecordsofprogramcompletion?

X Yes.Ifyes,proceedtoitem3below.

No.Ifno,proceedtoitem4below.3. Doesyourcurrentoutcomesassessmentplanincludestudentlearningassessmentinformationfor

allmajors,concentrations,specializations,emphases,options,andtrackscontainedwithinyourbusinessprograms?

X Yes.Ifyes,proceedtoitem4below.

No.Ifno,pleasesubmitarevisedoutcomesassessmentplanwithyourinterimreportthataddressesstudentlearning

assessmentforallmajors,concentrations,specializations,emphases,options,andtrackscomprisinganyportionofyourbusinessprograms.InformationaboutthisrequirementcanbefoundontheIACBEwebsiteatthefollowingaddress:www.iacbe.org/oa-key-areas.asp.

4. IstheoutcomesassessmentplanthatyousubmittedtotheIACBEstillcurrentorhaveyoumade

changes?

X Theoutcomesassessmentplanthatwehavepreviouslysubmittedisstillcurrent.

Changeshavebeenmadeandtherevisedplanisattached.

WehavemadechangesandtherevisedplanwillbesenttotheIACBEby:

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OutcomesAssessmentResultsForAcademicYear: 2015-2016

SectionI:StudentLearningAssessment

RichardJ.Bolte,Sr.SchoolofBusiness

IntendedStudentLearningOutcomesfortheBachelorofScienceinAccounting:

GeneralProgramIntendedStudentLearningOutcomes(GeneralProgramISLOs)

1. KnowledgeandTechnicalSkills:Studentswilldemonstrateproficiencyinrequisitetechnicalskillsandknowledgeinthefieldofaccountinginordertoenterandsucceedintheworkforce.

Broad-BasedStudentLearningGoalsAssociatedwiththisOutcome:#4

2. CommunicationSkills:Studentswilldemonstrateproficiencyincommunicatingeffectively,bothorallyandinwriting,throughcontemporarytechnologies.

Broad-BasedStudentLearningGoalsAssociatedwiththisOutcome:#4

3. GlobalAwareness:Studentswilldemonstrateanunderstandingofthecomplexitiesofoperatinginaglobalsetting.

Broad-BasedStudentLearningGoalsAssociatedwiththisOutcome:#2,#3

4. AnalyticalSkills:Studentswilldemonstrateproficiencyinevaluatingcomplexproblemsandprocesses,includingthecoordinationoftheorganization,researchandanalysisofqualitativeandquantitativedata,theapplicationofproblem-solvingmethodologies,andgenerationofrecommendationsfordecision-making.

Broad-BasedStudentLearningGoalsAssociatedwiththisOutcome:#4

5. TheRoleofBusinessinSociety:Studentswillarticulateanunderstandingofthemultiplerolesofbusinessinsocietyusingtheperspectivesofstakeholderanalysis,ethics,corporatesocialresponsibility,andCatholicSocialteaching.

Broad-BasedStudentLearningGoalsAssociatedwiththisOutcome:#2,#3

6. ThePersonalCallingofAccountingProfessionals:Studentswilldemonstrateknowledgeofthepersonalcallingofaccountingprofessionalstolivesofpurposeandserviceandtomeetingthehigheststandardsofpersonalintegrityintheirworkandrelationswithothers.

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Broad-BasedStudentLearningGoalsAssociatedwiththisOutcome:#1

AssessmentInstrumentsforIntendedStudentLearningOutcomes—DirectMeasuresofStudentLearning: PerformanceObjectives(Targets/Criteria)forDirectMeasures:

1. AccountingInformationSystemsProjectandPresentation(ACCT310)IFRSandU.S.BasedGAAPConvergence

Atleast75%ofstudentsachievea“fullymetexpectations”ratingoneachofthestudentlearningoutcomesevaluated.

GeneralProgramISLOsAssessedbythisMeasure:#1,#2,#3,#4,

2. AccountingInformationSystemsProject(ACCT310)CoconutTelegraphCaseStudy

Atleast75%ofstudentsachievea“fullymetexpectations”ratingoneachofthestudentlearningoutcomesevaluated.

GeneralProgramISLOsAssessedbythisMeasure:#1,#2,#3,#4,

3. AccountingInformationSystemsProject(ACCT310)ApplicationofProfessionalEthicalStandards

Atleast75%ofstudentsachievea“fullymetexpectations”ratingoneachofthestudentlearningoutcomesevaluated.

GeneralProgramISLOsAssessedbythisMeasure:#1,#2,#3,#4,#5,#6

AssessmentInstrumentsforIntendedStudentLearningOutcomes—IndirectMeasuresofStudentLearning: PerformanceObjectives(Targets/Criteria)forIndirectMeasures:

1. SeniorSurvey 80%ofseniorssurveyedeither“stronglyagree”or“agree”thattheyachievedeachlearningoutcomeintheirdegreeprogram.GeneralProgramISLOsAssessedbythisMeasure:

#1,#2,#3,#4,#5,#6

2. AlumniSurvey 80%ofalumnisurveyedindicate“yes”or“definitelyyes”whenaskediftheyachievedthelearningoutcomesintheirdegreeprogram.80%ofalumnisurveyedindicatethattheirdegreeprogramprovided“good”or“excellent”preparationfortheircareer.

GeneralProgramISLOsAssessedbythisMeasure:#1,#2,#3,#4,#5,#6

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AssessmentResults:

SummaryofResultsfromImplementingDirectMeasuresofStudentLearning:

1. AccountingInformationSystemsProjectandPresentation:11studentsassessed

KnowledgeandTechnicalSkills:27%exceeded,73%met

CommunicationSkills:27%exceeded,73%met

GlobalAwareness:27%exceeded,73%met

AnalyticalSkills:27%exceeded,45%met,27%didnotmeet

2. CoconutTelegraphCashStudy:11studentsassessed,36%demonstratedmastery,64%demonstratedacceptableunderstanding

KnowledgeandTechnicalSkills:36%exceeded,63%met

CommunicationSkills:36%exceeded,63%met

GlobalAwareness:27%exceeded,45%met,27%didnotmeet

AnalyticalSkills:36%exceede,64%met

3. ApplicationofProfessionalEthicsStandards:11studentsassessed

KnowledgeandTechnicalSkills:27%exceeded,73%met

CommunicationSkills:27%exceeded,73%met

GlobalAwareness:27%exceeded,73%met

AnalyticalSkills:27%exceeded,73%met

TheRoleofBusinessinSociety:27%exceeded,73%met

ThePersonalCallingofAccountingProfessionals:27%exceeded,73%met

SummaryofResultsfromImplementingIndirectMeasuresofStudentLearning:

1. SeniorExitSurvey–22AccountingMajorsIachievedproficiencyinrequisitetechnicalskillsandknowledgeinmyfieldofstudyinordertoadvanceintheworkforce–50%stronglyagree,45%agree,5%neitheragreenordisagree

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Iachievedproficiencyincommunicatingeffectively,bothorallyandinwriting,throughcontemporarytechnologies–41%stronglyagree,45%agree,14%neitheragreenordisagreeIachievedanunderstandingofthecomplexitiesofoperatinginaglobalsetting–45%stronglyagree,36%agree,18%neitheragreenordisagreeIachievedproficiencyinrecognizingandevaluatingcomplexproblemsandprocesses–45%stronglyagree,45%agree,10%neitheragreenordisagreeIachievedproficiencyinunderstandingthecoordinationoftheorganization–45%stronglyagree,41%agree,14%neitheragreenordisagreeIachievedproficiencyinconductingresearchandanalysisofqualitativeandquantitativedata–36%stronglyagree,50%agree,14%neitheragreenordisagreeIachievedproficiencyinapplyingproblem-solvingmethodologies–41%stronglyagree,50%agree,9%neitheragreenordisagreeIachievedproficiencyingeneratingrecommendationsfordecision-making–45%stronglyagree,45%agree,10%neitheragreenordisagreeIachievedanunderstandingofthemultiplerolesoforganizationsinsocietyusingtheperspectivesofstakeholderanalysis–50%stronglyagree,27%agree,23%neitheragreenordisagreeIachievedanunderstandingofthemultiplerolesoforganizationsinsocietyusingtheperspectivesofethics–55%stronglyagree,32%agree,13%neitheragreenordisagreeIachievedanunderstandingofthemultiplerolesoforganizationsinsocietyusingtheperspectivesofcorporatesocialresponsibility–64%stronglyagree,27%agree,9%disagreeIachievedanunderstandingofthemultiplerolesoforganizationsinsocietyusingtheperspectivesofCatholicSocialteaching–23%stronglyagree,36%agree,32%neitheragreenordisagree,9%disagreeIachievedanunderstandingofmypersonalcallingasaprofessionalwholivesalifeofpurposeandservice–41%stronglyagree,41%agree,18%neitheragreenordisagreeIachievedanunderstandingofmypersonalhighercallingasaprofessionalwhomeetsthehigheststandardsofprofessionalintegrityinmyworkandinrelationshipswithothers–59%stronglyagree,23%agree,18%neitheragreenordisagree

2. Classof2014AlumniSurvey–9AccountingGraduatesfromtheBolteSchoolRespondedAlumniindicatedthefollowingabouttheirentireMountdegreeprogram:KnowledgeandTechnicalSkills78%ofgraduatesindicatethatthey“verymuch”or“completely”learnedthepurposeandcontentoftheirmajorfieldofstudy.

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CommunicationSkills89%ofgraduatesindicatethatthey“verymuch”or“completely”masteredtheskillsofcommunication.GlobalAwareness78%ofgraduatesindicatethatthey“verymuch”or“completely”understandthediversityofhumanculturesintheglobalcommunity.78%ofgraduatesindicatethatthey“verymuch”or“completely”seeandseektorespondtotheglobalcommunitywithjusticeandsolidarity.AnalyticalSkills78%ofgraduatesindicatethatthey“verymuch”or“completely”masteredtheskillsofanalysis.89%ofgraduatesindicatethatthey“verymuch”or“completely”masteredtheskillsofproblemsolving.RoleofBusinessinSociety89%ofgraduatesindicatethatthey“verymuch”or“completely”learnedtointegratediversemodesofhumaninquiryandexpression.89%ofgraduatesindicatethatthey“verymuch”or“completely”learnedtounderstandtheCatholicVisionoftheHumanPerson.PersonalCalling89%ofgraduatesindicatethatthey“verymuch”or“completely”developedtheabilitytomakeethicaldecisions.89%ofgraduatesindicatethatthey“verymuch”or“completely”learnedtoprotecthumandignity,workforpeaceandfreedom,andrespecttheintegrityofcreation.79%ofgraduatesindicatethatthey“verymuch”or“completely”willcontinuealifeoflearning,growinfaith,andservethecommongood.89%ofalumnisurveyedindicatethattheirdegreeprogramprovided“good”or“excellent”preparationfortheircurrentjob.

IntendedStudentLearningOutcomes

GeneralProgramISLOs

DirectMeasure1

DirectMeasure2

IndirectMeasure1

IndirectMeasure2

PerformanceTargetWas…

PerformanceTargetWas…

PerformanceTargetWas…

PerformanceTargetWas…

1. KnowledgeandTechnicalSkills Met NotMet Met Met

2. CommunicationSkills Met Met

3. GlobalAwareness Met NotMet

4. AnalyticalSkills Met NotMet Met NotMet

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5. TheRoleofBusinessinSociety NotMet NotMet NotMet

6. ThePersonalCallingofAccountingProfessionals Met NotMet

ProposedCoursesofActionforImprovementinLearningOutcomesforwhichPerformanceTargetsWereNotMet:

1. TheBolteSchoolsubmittedanewOutcomesAssessmentPlantotheIACBEinMay2015thatwasimplementedinthe2015-2016academicyear.ThenewplanincludedthreenewdirectassessmenttoolsfortheAccountingMajor.Thenewtoolsassesstheintendedstudentlearningoutcomesthatwerenoteffectivelycapturedbythepreviousassessmenttools-CommunicationsSkills,GlobalAwareness,andthePersonalCallingofAccountingProfessionals.Thenewtoolsalsoincludeperformancetargetsthatrelatespecificallytoeachintendedstudentlearningoutcome.Theaccountingfacultywillcontinuetodevelopandimplementthesenewassessmenttoolsinthe2016-2017academicyear.

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RichardJ.Bolte,Sr.SchoolofBusiness

IntendedStudentLearningOutcomesfortheBachelorofScienceinBusiness(TraditionalPrograminEmmitsburg):

GeneralProgramIntendedStudentLearningOutcomes(GeneralProgramISLOs)

1. KnowledgeandTechnicalSkills:Studentswilldemonstrateproficiencyinrequisitetechnicalskillsandknowledgeinthefieldofbusinessinordertoenterandsucceedintheworkforce.

Broad-BasedStudentLearningGoalsAssociatedwiththisOutcome:#4

2. CommunicationSkills:Studentswilldemonstrateproficiencyincommunicatingeffectively,bothorallyandinwriting,throughcontemporarytechnologies.

Broad-BasedStudentLearningGoalsAssociatedwiththisOutcome:#4

3. GlobalAwareness:Studentswilldemonstrateanunderstandingofthecomplexitiesofoperatinginaglobalsetting.

Broad-BasedStudentLearningGoalsAssociatedwiththisOutcome:#2,#3

4. AnalyticalSkills:Studentswilldemonstrateproficiencyinevaluatingcomplexproblemsandprocesses,includingthecoordinationoftheorganization,researchandanalysisofqualitativeandquantitativedata,theapplicationofproblem-solvingmethodologies,andgenerationofrecommendationsfordecision-making.

Broad-BasedStudentLearningGoalsAssociatedwiththisOutcome:#4

5. TheRoleofBusinessinSociety:Studentswillarticulateanunderstandingofthemultiplerolesofbusinessinsocietyusingtheperspectivesofstakeholderanalysis,ethics,corporatesocialresponsibility,andCatholicSocialteaching.

Broad-BasedStudentLearningGoalsAssociatedwiththisOutcome:#2,#3

6. ThePersonalCallingofBusinessProfessionals:Studentswilldemonstrateknowledgeofthepersonalcallingofbusinessprofessionalstolivesofpurposeandserviceandtomeetingthehigheststandardsofpersonalintegrityintheirworkandrelationswithothers.

Broad-BasedStudentLearningGoalsAssociatedwiththisOutcome:#1

7. FunctionalAreaIntegration:Studentswilldemonstrateunderstandingregardingtherelationshipsamongthefunctionalareasofafirmaswellastheirintegrationintoaunifiedbusinesssystem.

Broad-BasedStudentLearningGoalsAssociatedwiththisOutcome:#4

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AssessmentInstrumentsforIntendedStudentLearningOutcomes—DirectMeasuresofStudentLearning: PerformanceObjectives(Targets/Criteria)forDirectMeasures:

1. ETSExam(BUS404) Theaveragestudentscoreineachcategoryofthefourstudentlearningoutcomesevaluatedwillbegreaterthanthenationalmeanforthecategory.

GeneralProgramISLOsAssessedbythisMeasure:#1,#3,#4,#7

2. BusinessandSocietyPaperandPresentation(BUS400) Atleast75%ofstudentsachievea“fullymetexpectations”ratingoneachofthestudentlearningoutcomesevaluated.GeneralProgramISLOsAssessedbythisMeasure:

#1,#2,#3,#5,#6

3. BusinessPolicyDebrief(BUS404) Atleast75%ofstudentsachievea“fullymetexpectations”ratingoneachofthestudentlearningoutcomesevaluated.GeneralProgramISLOsAssessedbythisMeasure:#1,#2,#4,#7

AssessmentInstrumentsforIntendedStudentLearningOutcomes—IndirectMeasuresofStudentLearning:

PerformanceObjectives(Targets/Criteria)forIndirectMeasures:

1. SeniorSurvey 80%ofseniorssurveyedeither“stronglyagree”or“agree”thattheyachievedeachlearningoutcomeintheirdegreeprogram.GeneralProgramISLOsAssessedbythisMeasure:

#1,#2,#3,#4,#5,#6,#7

2. AlumniSurvey 80%ofalumnisurveyedindicate“yes”or“definitelyyes”whenaskediftheyachievedthelearningoutcomesintheirdegreeprogram.80%ofalumnisurveyedindicatethattheirdegreeprogramprovided“good”or“excellent”preparationfortheircareer.

GeneralProgramISLOsAssessedbythisMeasure:#1,#2,#3,#4,#5,#6,#7

AssessmentResults:

SummaryofResultsfromImplementingDirectMeasuresofStudentLearning:

1. ETSExam–64studentsassessed,OverallAverageScore:146,NationalAverage:152.1

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2. BusinessandSocietyPaper–21studentsassessed

TheRoleofBusinessinSociety–36%exceeded,62%met,0%didnotmeetexpectations

ThePersonalCallingofProfessionals–24%exceeded,43%met,33%didnotmeetexpectations

3. BusinessPolicyDebrief–65studentsassessed

KnowledgeandTechnicalSkills–69%exceeded,15%met,6%didnotmeetexpectations

CommunicationSkills–87%exceeded,9%met,3%didnotmetexpectations

AnalyticalSkills–66%exceeded,14%met,20%didnotmeetexpectations

FunctionalAreaIntegration–72%exceeded,14%met,14%didnotmeetexpectations

TheRoleofBusinessinSociety–77%exceededexpectations,11%metexpectations,12%didnotmeetexpectations

ThePersonalCallingofProfessionals–100%metexpectations

SummaryofResultsfromImplementingIndirectMeasuresofStudentLearning:

1. SeniorExitSurvey–28BusinessMajorswithnoconcentrationIachievedproficiencyinrequisitetechnicalskillsandknowledgeinmyfieldofstudyinordertoadvanceintheworkforce–35%stronglyagree,65%agreeIachievedproficiencyincommunicatingeffectively,bothorallyandinwriting,throughcontemporarytechnologies–41%stronglyagree,59%agreeIachievedanunderstandingofthecomplexitiesofoperatinginaglobalsetting–41%stronglyagree,59%agreeIachievedproficiencyinrecognizingandevaluatingcomplexproblemsandprocesses–47%stronglyagree,41%agree,6%neitheragreenordisagree,6%disagreeIachievedproficiencyinunderstandingthecoordinationoftheorganization–41%stronglyagree,41%agree,12%neitheragreenordisagree,6%disagreeIachievedproficiencyinconductingresearchandanalysisofqualitativeandquantitativedata–47%stronglyagree,29%agree,18%neitheragreenordisagree,6%stronglydisagreeIachievedproficiencyinapplyingproblem-solvingmethodologies–41%stronglyagree,47%agree,6%neitheragreenordisagree,6%disagreeIachievedproficiencyingeneratingrecommendationsfordecision-making–53%stronglyagree,47%agreeIachievedanunderstandingofthemultiplerolesoforganizationsinsocietyusingtheperspectivesofstakeholderanalysis–

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47%stronglyagree,41%agree,12%neitheragreenordisagreeIachievedanunderstandingofthemultiplerolesoforganizationsinsocietyusingtheperspectivesofethics–59%stronglyagree,29%agree,12%neitheragreenordisagreeIachievedanunderstandingofthemultiplerolesoforganizationsinsocietyusingtheperspectivesofcorporatesocialresponsibility–35%stronglyagree,47%agree,6%neitheragreenordisagree,12%stronglydisagreeIachievedanunderstandingofthemultiplerolesoforganizationsinsocietyusingtheperspectivesofCatholicSocialteaching–43%stronglyagree,42%agree,13%neitheragreenordisagree,1%disagreeIachievedanunderstandingofmypersonalcallingasaprofessionalwholivesalifeofpurposeandservice–41%stronglyagree,53%agree,6%stronglydisagreeIachievedanunderstandingofmypersonalhighercallingasaprofessionalwhomeetsthehigheststandardsofprofessionalintegrityinmyworkandinrelationshipswithothers–41%stronglyagree,53%agree,6%stronglydisagree

2. Classof2014AlumniSurvey–21BusinessGraduatesfromtheBolteSchoolRespondedAlumniindicatedthefollowingabouttheirentireMountdegreeprogram:KnowledgeandTechnicalSkills86%ofgraduatesindicatethatthey“verymuch”or“completely”learnedthepurposeandcontentoftheirmajorfieldofstudy.CommunicationSkills76%ofgraduatesindicatethatthey“verymuch”or“completely”masteredtheskillsofcommunication.GlobalAwareness71%ofgraduatesindicatethatthey“verymuch”or“completely”understandthediversityofhumanculturesintheglobalcommunity.76%ofgraduatesindicatethatthey“verymuch”or“completely”seeandseektorespondtotheglobalcommunitywithjusticeandsolidarity.AnalyticalSkills76%ofgraduatesindicatethatthey“verymuch”or“completely”masteredtheskillsofanalysis.76%ofgraduatesindicatethatthey“verymuch”or“completely”masteredtheskillsofproblemsolving.RoleofBusinessinSociety43%ofgraduatesindicatethatthey“verymuch”or“completely”learnedtointegratediversemodesofhumaninquiryandexpression.52%ofgraduatesindicatethatthey“verymuch”or“completely”learnedtounderstandtheCatholicVisionoftheHumanPerson.PersonalCalling86%ofgraduatesindicatethatthey“verymuch”or“completely”developedtheabilitytomakeethicaldecisions.81%ofgraduatesindicatethatthey“verymuch”or“completely”learnedtoprotecthumandignity,workforpeaceandfreedom,andrespecttheintegrityofcreation.

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75%ofgraduatesindicatethatthey“verymuch”or“completely”willcontinuealifeoflearning,growinfaith,andservethecommongood.80%ofalumnisurveyedindicatethattheirdegreeprogramprovided“good”or“excellent”preparationfortheircurrentjob.

IntendedStudentLearningOutcomes

GeneralProgramISLOs

DirectMeasure1

DirectMeasure2

DirectMeasure3

IndirectMeasure1

IndirectMeasure2

PerformanceTargetWas…

PerformanceTargetWas…

PerformanceTargetWas…

PerformanceTargetWas…

PerformanceTargetWas…

1. KnowledgeandTechnicalSkills NotMet Met Met Met

2. CommunicationSkills Met Met NotMet

3. GlobalAwareness NotMet Met NotMet

4. AnalyticalSkills NotMet Met Met NotMet

5. TheRoleofBusinessinSociety Met Met NotMet

6. PersonalCalling Met Met Met

7. FunctionalAreaIntegration NotMet Met Met

ProposedCoursesofActionforImprovementinLearningOutcomesforwhichPerformanceTargetsWereNotMet:

1. Implementone-credittechnologycourse(Excel,Access,etc.)thatisnowarequirementforincomingfreshmeninthebusinessmajor.

2. Engagestudentsinlatestinnovationsinscienceandtechnology(includingautonomoushumanoidrobots)toexplorebusinessapplications.

3. IdentifysubjectareasinthetraditionalundergraduatebusinessmajorthatneedtobeemphasizedtoimproveETSscores.

4. TheBolteSchoolfacultywillevaluatetheeffectivenessoftheETSexamandconsiderotheralternatives.

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RichardJ.Bolte,Sr.SchoolofBusiness

StudentLearningAssessmentfortheBachelorofScienceinEconomics(notcoveredunderIACBEaccreditation):

GeneralProgramIntendedStudentLearningOutcomes(GeneralProgramISLOs)

1. KnowledgeandTechnicalSkills:Studentswilldemonstrateproficiencyinrequisitetechnicalskillsandknowledgeinthefieldofeconomicsinordertoenterandsucceedintheworkforce.

2. CommunicationSkills:Studentswilldemonstrateproficiencyincommunicatingeffectively,bothorallyandinwriting,throughcontemporytechnologies.

3. GlobalAwareness:Studentswilldemonstrateanunderstandingofthecomplexitiesofoperatinginaglobalsetting.

4. AnalyticalSkills:Studentswilldemonstrateproficiencyinevaluatingcomplexproblemsandprocesses,includingthecoordinationoftheorganization,researchandanalysisofqualitativeandquantitativedata,theapplicationofproblem-solvingmethodologies,andthegenerationofrecommendationsfordecision-making.

5. TheRoleofBusinessinSociety:Studentswillarticulateanunderstandingofthemultiplerolesofbusinessinsocietyusingtheperspectivesofstakeholderanalysis,ethics,corporatesocialresponsibility,andCatholicSocialteaching.

6. ThePersonalCallingofEconomicsProfessionals:Studentswilldemonstrateknowledgeofthepersonalcallingofeconomicsprofessionalstolivesofpurposeandserviceandtomeetingthehigheststandardsofpersonalintegrityintheirworkandrelationswithothers.

AssessmentInstrumentsforIntendedStudentLearningOutcomes—DirectMeasuresofStudentLearning: PerformanceObjectives(Targets/Criteria)forDirectMeasures:

1. TUCEExam Meanscorehigherthannationalaverage.

2. PaperinEcon402(AppliedEconomicsCourse) Atleast80%ofstudentsachieveeachofthelearningoutcomes.

AssessmentInstrumentsforIntendedStudentLearningOutcomes—IndirectMeasuresofStudentLearning: PerformanceObjectives(Targets/Criteria)forIndirectMeasures:

1.2.

SeniorSurvey 80%ofseniorssurveyedeither“stronglyagree”or“agree”thattheyachievedeachlearningoutcomeintheirdegreeprogram.80%ofalumnisurveyedindicate“yes”or“definitelyyes”whenaskediftheyachievedthelearningoutcomesintheirdegreeprogram.80%ofalumnisurveyedindicatethattheirdegreeprogramprovided“good”or“excellent”preparationfortheircareer.

AlumniSurvey

AssessmentResults:

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SummaryofResultsfromImplementingDirectMeasuresofStudentLearning:

1. TUCEExam:IntermediateMicroStudents(n=12)MicroTUCE–Mean:15.5NationalMean:15.4IntermediateMacroStudents(n=12)MacroTUCE–Mean:13.3NationalMean14.3HistoryofThoughtStudents(n=9)MicroTUCE–Mean:17.3NationalMean:16.7HistoryofThoughtStudents(n=9)MacroTUCE–Mean:15.5NationalMean:15.2*Basedonresultsfromthe2015-2016academicyear;classofferedevenyearsonly

2. PaperinEcon402–67%excellent,33%good,0%acceptable,0%unsatisfactory*Basedonresultsfromthe2015-2016academicyear;classofferedevenyearsonly

SummaryofResultsfromImplementingIndirectMeasuresofStudentLearning:

1. SeniorExitSurvey–3EconomicsMajorsIachievedproficiencyinrequisitetechnicalskillsandknowledgeinmyfieldofstudyinordertoadvanceintheworkforce–100%stronglyagreeIachievedproficiencyincommunicatingeffectively,bothorallyandinwriting,throughcontemporarytechnologies–100%stronglyagreeIachievedanunderstandingofthecomplexitiesofoperatinginaglobalsetting–100%stronglyagreeIachievedproficiencyinrecognizingandevaluatingcomplexproblemsandprocesses–100%stronglyagreeIachievedproficiencyinunderstandingthecoordinationoftheorganization–66%stronglyagree,34%agreeIachievedproficiencyinconductingresearchandanalysisofqualitativeandquantitativedata–100%stronglyagreeIachievedproficiencyinapplyingproblem-solvingmethodologies–66%stronglyagree,34%agreeIachievedproficiencyingeneratingrecommendationsfordecision-making–66%stronglyagree,34%agreeIachievedanunderstandingofthemultiplerolesoforganizationsinsocietyusingtheperspectivesofstakeholderanalysis–66%stronglyagree,34%neitheragreenordisagee

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Iachievedanunderstandingofthemultiplerolesoforganizationsinsocietyusingtheperspectivesofethics–66%stronglyagree,34%agreeIachievedanunderstandingofthemultiplerolesoforganizationsinsocietyusingtheperspectivesofcorporatesocialresponsibility–66%stronglyagree,34%agreeIachievedanunderstandingofthemultiplerolesoforganizationsinsocietyusingtheperspectivesofCatholicSocialteaching–100%stronglyagreeIachievedanunderstandingofmypersonalcallingasaprofessionalwholivesalifeofpurposeandservice–66%stronglyagree,34%agreeIachievedanunderstandingofmypersonalhighercallingasaprofessionalwhomeetsthehigheststandardsofprofessionalintegrityinmyworkandinrelationshipswithothers–66%stronglyagree,34%agree

2. Classof2014AlumniSurvey–2EconomicsGraduatesfromtheBolteSchoolRespondedAlumniindicatedthefollowingabouttheirentireMountdegreeprogram:KnowledgeandTechnicalSkills50%ofgraduatesindicatethatthey“verymuch”or“completely”learnedthepurposeandcontentoftheirmajorfieldofstudy.CommunicationSkills100%ofgraduatesindicatethatthey“verymuch”or“completely”masteredtheskillsofcommunication.GlobalAwareness100%ofgraduatesindicatethatthey“verymuch”or“completely”understandthediversityofhumanculturesintheglobalcommunity.100%ofgraduatesindicatethatthey“verymuch”or“completely”seeandseektorespondtotheglobalcommunitywithjusticeandsolidarity.AnalyticalSkills50%ofgraduatesindicatethatthey“verymuch”or“completely”masteredtheskillsofanalysis.50%ofgraduatesindicatethatthey“verymuch”or“completely”masteredtheskillsofproblemsolving.RoleofBusinessinSociety0%ofgraduatesindicatethatthey“verymuch”or“completely”learnedtointegratediversemodesofhumaninquiryandexpression.0%ofgraduatesindicatethatthey“verymuch”or“completely”learnedtounderstandtheCatholicVisionoftheHumanPerson.PersonalCalling100%ofgraduatesindicatethatthey“verymuch”or“completely”developedtheabilitytomakeethicaldecisions.0%ofgraduatesindicatethatthey“verymuch”or“completely”learnedtoprotecthumandignity,workforpeaceandfreedom,andrespecttheintegrityofcreation.

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50%ofgraduatesindicatethatthey“verymuch”or“completely”willcontinuealifeoflearning,growinfaith,andservethecommongood.100%ofalumnisurveyedindicatethattheirdegreeprogramprovided“good”or“excellent”preparationfortheircurrentjob.

IntendedStudentLearningOutcomes

GeneralProgramISLOs

DirectMeasure1

DirectMeasure2

IndirectMeasure1

IndirectMeasure2

PerformanceTargetWas…

PerformanceTargetWas…

PerformanceTargetWas…

PerformanceTargetWas…

1. KnowledgeandTechnicalSkills Met Met Met NotMet

2. CommunicationSkills Met Met Met

3. GlobalAwareness Met Met Met

4. AnalyticalSkills Met Met Met NotMet

5. TheRoleofBusinessinSociety Met NotMet NotMet

6. PersonalCalling Met Met NotMet

ProposedCoursesofActionforImprovementinLearningOutcomesforwhichPerformanceTargetsWereNotMet:

1. ReviseassessmentoftheeconomicsmajoranddevelopobjectiveassessmenttoolsinECON402-403.

2. ExploreopportunitiesforexchangestudentsfromFranciscodeVitoriaUniversityinMadrid.

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RichardJ.Bolte,Sr.SchoolofBusiness

IntendedStudentLearningOutcomesfortheBachelorofScienceinInformationSystems:

GeneralProgramIntendedStudentLearningOutcomes(GeneralProgramISLOs)

1. KnowledgeandTechnicalSkills:Studentswilldemonstrateproficiencyinrequisitetechnicalskillsandknowledgeinthefieldofinformationsystemsinordertoenterandsucceedintheworkforce.

Broad-BasedStudentLearningGoalsAssociatedwiththisOutcome:#4

2. CommunicationSkills:Studentswilldemonstrateproficiencyincommunicatingeffectively,bothorallyandinwriting,throughcontemporarytechnologies.

Broad-BasedStudentLearningGoalsAssociatedwiththisOutcome:#4

3. GlobalAwareness:Studentswilldemonstrateanunderstandingofthecomplexitiesofoperatinginaglobalsetting.

Broad-BasedStudentLearningGoalsAssociatedwiththisOutcome:#2,#3

4. AnalyticalSkills:Studentswilldemonstrateproficiencyinevaluatingcomplexproblemsandprocesses,includingthecoordinationoftheorganization,researchandanalysisofqualitativeandquantitativedata,theapplicationofproblem-solvingmethodologies,andgenerationofrecommendationsfordecision-making.

Broad-BasedStudentLearningGoalsAssociatedwiththisOutcome:#4

5. TheRoleofBusinessinSociety:Studentswillarticulateanunderstandingofthemultiplerolesofbusinessinsocietyusingtheperspectivesofstakeholderanalysis,ethics,corporatesocialresponsibility,andCatholicSocialteaching.

Broad-BasedStudentLearningGoalsAssociatedwiththisOutcome:#2,#3

6. ThePersonalCallingofInformationSystemsProfessionals:Studentswilldemonstrateknowledgeofthepersonalcallingofinformationsystemsprofessionalstolivesofpurposeandserviceandtomeetingthehigheststandardsofpersonalintegrityintheirworkandrelationswithothers.

Broad-BasedStudentLearningGoalsAssociatedwiththisOutcome:#1

7. Studentswilldemonstrateunderstandingregardingtherelationshipsamongthefunctionalareasofafirmaswellastheirintegrationintoaunifiedbusinesssystem.

Broad-BasedStudentLearningGoalsAssociatedwiththisOutcome:#4

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AssessmentInstrumentsforIntendedStudentLearningOutcomes—DirectMeasuresofStudentLearning:

PerformanceObjectives(Targets/Criteria)forDirectMeasures:

1. IFSY498SeniorProject Atleast75%ofstudentsachievea“metexpectations”ratingoneachofthestudentlearningoutcomesevaluated.GeneralProgramISLOsAssessedbythisMeasure:

#1,#2,#3,#4,#5,#7

2. IFSY498ComprehensiveExam Allstudentscorrectlyansweratleast70%ofquestionsineachcategoryofthestudentlearningoutcomesevaluated.GeneralProgramISLOsAssessedbythisMeasure:

#1,#2,#3,#4,#5,#7

3. IFSY498VocationsPaperandPresentation Atleast75%ofstudentsachievea“metexpectations”ratingoneachofthestudentlearningoutcomesevaluated.

GeneralProgramISLOsAssessedbythisMeasure:#2,#6

AssessmentInstrumentsforIntendedStudentLearningOutcomes—IndirectMeasuresofStudentLearning:

PerformanceObjectives(Targets/Criteria)forIndirectMeasures:

1. SeniorSurvey 80%ofseniorssurveyedeither“stronglyagree”or“agree”thattheyachievedeachlearningoutcomeintheirdegreeprogram.GeneralProgramISLOsAssessedbythisMeasure:

#1,#2,#3,#4,#5,#6,#7

2. AlumniSurvey 80%ofalumnisurveyedindicate“yes”or“definitelyyes”whenaskediftheyachievedthelearningoutcomesintheirdegreeprogram.80%ofalumnisurveyedindicatethattheirdegreeprogramprovided“good”or“excellent”preparationfortheircareer.

GeneralProgramISLOsAssessedbythisMeasure:#1,#2,#3,#4,#5,#6,#7

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AssessmentResults:

SummaryofResultsfromImplementingDirectMeasuresofStudentLearning:

1. IFSY498SeniorProject-7studentsoutof7metorfullyexceededtheexpectationsoneachofthestudentlearningoutcomesevaluated.

2. IFSY498ComprehensiveExam-6studentsoutof7metorfullyexceededtheexpectationsineachcategoryofthestudentlearningoutcomesevaluated.(1studentscored50%ononecategory.)

3. IFSY498VocationsPaperandPresentation–ThisisanewassessmenttoolandwillbeimplementedthenexttimeIFSYistaught.

SummaryofResultsfromImplementingIndirectMeasuresofStudentLearning:

1. SeniorExitSurvey–3InformationSystemsMajorsIachievedproficiencyinrequisitetechnicalskillsandknowledgeinmyfieldofstudyinordertoadvanceintheworkforce–100%agreeIachievedproficiencyincommunicatingeffectively,bothorallyandinwriting,throughcontemporarytechnologies–66%agree,34%disagreeIachievedanunderstandingofthecomplexitiesofoperatinginaglobalsetting–66%stronglyagree,34%disagreeIachievedproficiencyinrecognizingandevaluatingcomplexproblemsandprocesses–66%agree,34%stronglydisagreeIachievedproficiencyinunderstandingthecoordinationoftheorganization–66%stronglyagree,34%stronglydisagreeIachievedproficiencyinconductingresearchandanalysisofqualitativeandquantitativedata–34%stronglyagree,33%agree,33%stronglydisagreeIachievedproficiencyinapplyingproblem-solvingmethodologies–67%stronglyagree,33%stronglydisagreeIachievedproficiencyingeneratingrecommendationsfordecision-making–33%agree,34%neitheragreenordisagree,33%stronglydisagreeIachievedanunderstandingofthemultiplerolesoforganizationsinsocietyusingtheperspectivesofstakeholderanalysis–67%stronglyagree,33%stronglydisagreeIachievedanunderstandingofthemultiplerolesoforganizationsinsocietyusingtheperspectivesofethics–66%agree,34%stronglydisagree

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Iachievedanunderstandingofthemultiplerolesoforganizationsinsocietyusingtheperspectivesofcorporatesocialresponsibility–34%stronglyagree,33%agree,33%stronglydisagreeIachievedanunderstandingofthemultiplerolesoforganizationsinsocietyusingtheperspectivesofCatholicSocialteaching–67%agree,33%stronglydisagreeIachievedanunderstandingofmypersonalcallingasaprofessionalwholivesalifeofpurposeandservice–34%stronglyagree,33%agree,33%stronglydisagreeIachievedanunderstandingofmypersonalcallingasaprofessionalwhomeetsthehigheststandardsofprofessionalintegrityinmyworkandinrelationshipswithothers–34%agree,33%neitheragreenordisagree,33%stronglydisagree

2. Classof2014AlumniSurvey–Only1InformationSystemsGraduatefromtheBolteSchoolresponded,sotheresultswerenotmadeavailablebytheOfficeofInstitutionalResearchforprivacyreasons.

IntendedStudentLearningOutcomes

GeneralProgramISLOs

DirectMeasure1

DirectMeasure2

DirectMeasure3

IndirectMeasure1

IndirectMeasure2

PerformanceTargetWas…

PerformanceTargetWas…

PerformanceTargetWas…

PerformanceTargetWas…

PerformanceTargetWas…

1. KnowledgeandTechnicalSkills Met Met Met

2. CommunicationSkills Met Met Met

3. GlobalAwareness Met Met NotMet

4. AnalyticalSkills Met NotMet Met

5. TheRoleofBusinessinSociety Met Met NotMet

6. PersonalCalling Met

7. FunctionalAreaIntegration Met Met

ProposedCoursesofActionforImprovementinLearningOutcomesforwhichPerformanceTargetsWereNotMet:

1. Reviseassessmentoftheinformationsystemsmajorandspecificallyimplementthevocationspaperandpresentation.

2. Phaseinanewconcentrationin“BusinessAnalytics”intheBusinessMajorthatwillreplacetheInformationSystemsmajor.

RichardJ.Bolte,Sr.SchoolofBusiness

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IntendedStudentLearningOutcomesfortheBachelorofScienceinSportManagement:

GeneralProgramIntendedStudentLearningOutcomes(GeneralProgramISLOs)

1. KnowledgeandTechnicalSkills:Studentswilldemonstrateproficiencyinrequisitetechnicalskillsandknowledgeinthefieldofsportmanagementinordertoenterandsucceedintheworkforce.

Broad-BasedStudentLearningGoalsAssociatedwiththisOutcome:#4

2. CommunicationSkills:Studentswilldemonstrateproficiencyincommunicatingeffectively,bothorallyandinwriting,throughcontemporarytechnologies.

Broad-BasedStudentLearningGoalsAssociatedwiththisOutcome:#4

3. GlobalAwareness:Studentswilldemonstrateanunderstandingofthecomplexitiesofoperatinginaglobalsetting.

Broad-BasedStudentLearningGoalsAssociatedwiththisOutcome:#2,#3

4. AnalyticalSkills:Studentswilldemonstrateproficiencyinevaluatingcomplexproblemsandprocesses,includingthecoordinationoftheorganization,researchandanalysisofqualitativeandquantitativedata,theapplicationofproblem-solvingmethodologies,andgenerationofrecommendationsfordecision-making.

Broad-BasedStudentLearningGoalsAssociatedwiththisOutcome:#4

5. TheRoleofBusinessinSociety:Studentswillarticulateanunderstandingofthemultiplerolesofbusinessinsocietyusingtheperspectivesofstakeholderanalysis,ethics,corporatesocialresponsibility,andCatholicSocialteaching.

Broad-BasedStudentLearningGoalsAssociatedwiththisOutcome:#2,#3

6. ThePersonalCallingofSportManagementProfessionals:Studentswilldemonstrateknowledgeofthepersonalcallingofsportmanagementprofessionalstolivesofpurposeandserviceandtomeetingthehigheststandardsofpersonalintegrityintheirworkandrelationswithothers.

Broad-BasedStudentLearningGoalsAssociatedwiththisOutcome:#1

7. Studentswilldemonstrateknowledgeandunderstandingoftheuniquenessofthesportindustry.

Broad-BasedStudentLearningGoalsAssociatedwiththisOutcome:#4

8. Studentswilldemonstrateunderstandingofadministrativeprinciples,practices,andbusinessethicstooperateasuccessfulsportbusiness.

Broad-BasedStudentLearningGoalsAssociatedwiththisOutcome:#1,#4

9. Studentswilldemonstrateproficiencyinmarketing,scheduling,budgeting,andfacilitatingsportevents.

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Broad-BasedStudentLearningGoalsAssociatedwiththisOutcome:#4

AssessmentInstrumentsforIntendedStudentLearningOutcomes—DirectMeasuresofStudentLearning: PerformanceObjectives(Targets/Criteria)forDirectMeasures:

1. BUS441ComprehensiveExam Allstudentscorrectlyansweratleast70%ofquestionsineachcategoryofthestudentlearningoutcomesevaluated.GeneralProgramISLOsAssessedbythisMeasure:

#1,#2,#3,#4,#5,#6,#7,#8,#9

2. BUS440SportEthicsPaperandPresentation Atleast75%ofstudentsachievea“fullymetexpectations”ratingoneachofthestudentlearningoutcomesevaluated.GeneralProgramISLOsAssessedbythisMeasure:

#1,#2,#4,#5,#6,#8

AssessmentInstrumentsforIntendedStudentLearningOutcomes—IndirectMeasuresofStudentLearning: PerformanceObjectives(Targets/Criteria)forIndirectMeasures:

1. SeniorSurvey 80%ofseniorssurveyedeither“stronglyagree”or“agree”thattheyachievedeachlearningoutcomeintheirdegreeprogram.GeneralProgramISLOsAssessedbythisMeasure:

#1,#2,#3,#4,#5,#6,#7,#8,#9

2. AlumniSurvey 80%ofalumnisurveyedindicate“yes”or“definitelyyes”whenaskediftheyachievedthelearningoutcomesintheirdegreeprogram.80%ofalumnisurveyedindicatethattheirdegreeprogramprovided“good”or“excellent”preparationfortheircareer.

GeneralProgramISLOsAssessedbythisMeasure:#1,#2,#3,#4,#5,#6,#7,#8,#9

AssessmentResults:

SummaryofResultsfromImplementingDirectMeasuresofStudentLearning:

1. BUS441ComprehensiveExam:Comprehensivemeanscoreof89.3%andatleastascoreof80%ineachcategoryofthestudentlearningoutcomesevaluated.

2. BUS440SportEthicsPaperandPresentationKnowledgeandTechnicalSkills:93%metorexceededexpectations

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CommunicationSkills:86%metorexceededexpectationsAnalyticalSkills:65%metorexceededexpectationsPersonalCallingofProfessionals:92%metorexceededexpectationsDisciplineSpecificOutcomes:UnderstandsPrinciplesofSuccessfulSportBusiness:92%metorexceededexpectations

SummaryofResultsfromImplementingIndirectMeasuresofStudentLearning:

1. SeniorExitSurvey–7SportManagementMajorsIachievedproficiencyinrequisitetechnicalskillsandknowledgeinmyfieldofstudyinordertoadvanceintheworkforce–71%stronglyagree,29%agreeIachievedproficiencyincommunicatingeffectively,bothorallyandinwriting,throughcontemporarytechnologies–71%stronglyagree,29%agreeIachievedanunderstandingofthecomplexitiesofoperatinginaglobalsetting–71%stronglyagree,29%agreeIachievedproficiencyinrecognizingandevaluatingcomplexproblemsandprocesses–71%stronglyagree,29%agreeIachievedproficiencyinunderstandingthecoordinationoftheorganization–86%stronglyagree,14%agreeIachievedproficiencyinconductingresearchandanalysisofqualitativeandquantitativedata–29%stronglyagree,71%agreeIachievedproficiencyinapplyingproblem-solvingmethodologies–57%stronglyagree,43%agreeIachievedproficiencyingeneratingrecommendationsfordecision-making–71%stronglyagree,29%agreeIachievedanunderstandingofthemultiplerolesoforganizationsinsocietyusingtheperspectivesofstakeholderanalysis–57%stronglyagree,29%agree,14%neitheragreenordisagreeIachievedanunderstandingofthemultiplerolesoforganizationsinsocietyusingtheperspectivesofethics–71%stronglyagree,29%agreeIachievedanunderstandingofthemultiplerolesoforganizationsinsocietyusingtheperspectivesofcorporatesocialresponsibility–86%stronglyagree,14%agreeIachievedanunderstandingofthemultiplerolesoforganizationsinsocietyusingtheperspectivesofCatholicSocialteaching–

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43%stronglyagree,57%agreeIachievedanunderstandingofmypersonalcallingasaprofessionalwholivesalifeofpurposeandservice–71%stronglyagree,29%agreeIachievedanunderstandingofmypersonalhighercallingasaprofessionalwhomeetsthehigheststandardsofprofessionalintegrityinmyworkandinrelationshipswithothers–85%stronglyagree,15%agree

2. Classof2014AlumniSurvey–Only1SportsManagementGraduatefromtheBolteSchoolresponded,sotheresultswerenotmadeavailablebytheOfficeofInstitutionalResearchforprivacyreasons.

IntendedStudentLearningOutcomes

GeneralProgramISLOs

DirectMeasure1

DirectMeasure2

IndirectMeasure1

IndirectMeasure2

PerformanceTargetWas…

PerformanceTargetWas…

PerformanceTargetWas…

PerformanceTargetWas…

1. KnowledgeandTechnicalSkills Met Met Met

2. CommunicationSkills Met Met

3. GlobalAwareness Met Met

4. AnalyticalSkills Met Met Met

5. TheRoleofBusinessinSociety Met Met

6. PersonalCalling Met Met Met

7. SportManagementIndustry Met Met Met

ProposedCoursesofActionforImprovementinLearningOutcomesforwhichPerformanceTargetsWereNotMet:

1. DevelopSportManagementAdvisoryBoard.

2. HireanadditionalfacultymembertosupporttheSportManagementprogram.

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RichardJ.Bolte,Sr.SchoolofBusiness

IntendedStudentLearningOutcomesfortheBachelorofScienceinBusiness(Frederick):

GeneralProgramIntendedStudentLearningOutcomes(GeneralProgramISLOs)

1. KnowledgeandTechnicalSkills:Studentswilldemonstrateproficiencyinrequisitetechnicalskillsandknowledgeinthefieldofbusinessinordertoenterandsucceedintheworkforce.

Broad-BasedStudentLearningGoalsAssociatedwiththisOutcome:#4

2. CommunicationSkills:Studentswilldemonstrateproficiencyincommunicatingeffectively,bothorallyandinwriting,throughcontemporarytechnologies.

Broad-BasedStudentLearningGoalsAssociatedwiththisOutcome:#4

3. GlobalAwareness:Studentswilldemonstrateanunderstandingofthecomplexitiesofoperatinginaglobalsetting.

Broad-BasedStudentLearningGoalsAssociatedwiththisOutcome:#2,#3

4. AnalyticalSkills:Studentswilldemonstrateproficiencyinevaluatingcomplexproblemsandprocesses,includingthecoordinationoftheorganization,researchandanalysisofqualitativeandquantitativedata,theapplicationofproblem-solvingmethodologies,andgenerationofrecommendationsfordecision-making.

Broad-BasedStudentLearningGoalsAssociatedwiththisOutcome:#4

5. TheRoleofBusinessinSociety:Studentswillarticulateanunderstandingofthemultiplerolesofbusinessinsocietyusingtheperspectivesofstakeholderanalysis,ethics,corporatesocialresponsibility,andCatholicSocialteaching.

Broad-BasedStudentLearningGoalsAssociatedwiththisOutcome:#2,#3

6. ThePersonalCallingofBusinessProfessionals:Studentswilldemonstrateknowledgeofthepersonalcallingofbusinessprofessionalstolivesofpurposeandserviceandtomeetingthehigheststandardsofpersonalintegrityintheirworkandrelationswithothers.

Broad-BasedStudentLearningGoalsAssociatedwiththisOutcome:#1

7. FunctionalAreaIntegration:Studentswilldemonstrateunderstandingregardingtherelationshipsamongthefunctionalareasofafirmaswellastheirintegrationintoaunifiedbusinesssystem.

Broad-BasedStudentLearningGoalsAssociatedwiththisOutcome:#4

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AssessmentInstrumentsforIntendedStudentLearningOutcomes—DirectMeasuresofStudentLearning:

PerformanceObjectives(Targets/Criteria)forDirectMeasures:

1. ETSExam(BUS404) Theaveragestudentscoreineachcategoryofthefourstudentlearningoutcomesevaluatedwillbegreaterthanthenationalmeanforthecategory.

GeneralProgramISLOsAssessedbythisMeasure:#1,#3,#4,#7

2. BusinessandSocietyPaperandPresentation(BUS400) Atleast75%ofstudentsachievea“fullymetexpectations”ratingoneachofthestudentlearningoutcomesevaluated.GeneralProgramISLOsAssessedbythisMeasure:

#1,#2,#3,#5,#6

3. BusinessPolicyDebrief(BUS404) Atleast75%ofstudentsachievea“fullymetexpectations”ratingoneachofthestudentlearningoutcomesevaluated.

GeneralProgramISLOsAssessedbythisMeasure:#1,#2,#4,#7

AssessmentInstrumentsforIntendedStudentLearningOutcomes—IndirectMeasuresofStudentLearning: PerformanceObjectives(Targets/Criteria)forIndirectMeasures:

1. SeniorSurvey 80%ofseniorssurveyedeither“stronglyagree”or“agree”thattheyachievedeachlearningoutcomeintheirdegreeprogram.GeneralProgramISLOsAssessedbythisMeasure:

#1,#2,#3,#4,#5,#6,#7

2. AlumniSurvey 80%ofalumnisurveyedindicate“yes”or“definitelyyes”whenaskediftheyachievedthelearningoutcomesintheirdegreeprogram.80%ofalumnisurveyedindicatethattheirdegreeprogramprovided“good”or“excellent”preparationfortheircareer.

AssessmentResults:

SummaryofResultsfromImplementingDirectMeasuresofStudentLearning:

1. ETSExam–23studentsassessed,Averagescore:150.5,NationalAverage152.1

2. BusinessandSocietyPaper–7studentsassessed

TheRoleofBusinessinSociety-86%metexpectations,14%didnotmeetexpectations

ThePersonalCallingofProfessionals-43%met,57%didnotmeetexpectations

3. BusinessPolicyDebrief–8studentsassessed

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KnowledgeandtechnicalSkills–12.5%exceeded87.5%met

CommunicationSkills–25%exceeded,62.5%met,12.5%didnotmeetexpectations

AnalyticalSkills–12.5%exceeded,87.5%met

SummaryofResultsfromImplementingIndirectMeasuresofStudentLearning:

1. SeniorExitSurvey–13BusinessMajors(Frederick)-NoConcentrationIachievedproficiencyinrequisitetechnicalskillsandknowledgeinmyfieldofstudyinordertoadvanceintheworkforce–62%stronglyagree,38%agreeIachievedproficiencyincommunicatingeffectively,bothorallyandinwriting,throughcontemporarytechnologies–69%stronglyagree,31%agreeIachievedanunderstandingofthecomplexitiesofoperatinginaglobalsetting–69%stronglyagree,31%agreeIachievedproficiencyinrecognizingandevaluatingcomplexproblemsandprocesses–69%stronglyagree,31%agreeIachievedproficiencyinunderstandingthecoordinationoftheorganization–69%stronglyagree,23%agree,8%neutralIachievedproficiencyinconductingresearchandanalysisofqualitativeandquantitativedata–54%stronglyagree,31%agree,15%neutralIachievedproficiencyinapplyingproblem-solvingmethodologies–69%stronglyagree,31%agreeIachievedproficiencyingeneratingrecommendationsfordecision-making–77%stronglyagree,15%agree,8%neutralIachievedanunderstandingofthemultiplerolesoforganizationsinsocietyusingtheperspectivesofstakeholderanalysis–62%stronglyagree,38%agreeIachievedanunderstandingofthemultiplerolesoforganizationsinsocietyusingtheperspectivesofethics–69%stronglyagree,23%agree,8%neutralIachievedanunderstandingofthemultiplerolesoforganizationsinsocietyusingtheperspectivesofcorporatesocialresponsibility–69%stronglyagree,23%agree,8%neutralIachievedanunderstandingofthemultiplerolesoforganizationsinsocietyusingtheperspectivesofCatholicSocialteaching–69%stronglyagree,15%agree,8%neutral,8%disagreeIachievedanunderstandingofmypersonalcallingasaprofessionalwholivesalifeofpurposeandservice–

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77%stronglyagree,15%agree,8%diagreeIachievedanunderstandingofmypersonalhighercallingasaprofessionalwhomeetsthehigheststandardsofprofessionalintegrityinmyworkandinrelationshipswithothers–85%stronglyagree,8%agree,8%neutral

2. Classof2013AlumniSurvey–21BusinessGraduatesfromtheBolteSchoolRespondedAlumniindicatedthefollowingabouttheirentireMountdegreeprogram:KnowledgeandTechnicalSkills94%ofgraduatesindicatethatthey“verymuch”or“completely”learnedthepurposeandcontentoftheirmajorfieldofstudy.CommunicationSkills85%ofgraduatesindicatethatthey“verymuch”or“completely”masteredtheskillsofcommunication.GlobalAwareness62%ofgraduatesindicatethatthey“verymuch”or“completely”understandthediversityofhumanculturesintheglobalcommunity.69%ofgraduatesindicatethatthey“verymuch”or“completely”seeandseektorespondtotheglobalcommunitywithjusticeandsolidarity.AnalyticalSkills69%ofgraduatesindicatethatthey“verymuch”or“completely”masteredtheskillsofanalysis.81%ofgraduatesindicatethatthey“verymuch”or“completely”masteredtheskillsofproblemsolving.RoleofBusinessinSociety78%ofgraduatesindicatethatthey“verymuch”or“completely”learnedtointegratediversemodesofhumaninquiryandexpression.62%ofgraduatesindicatethatthey“verymuch”or“completely”learnedtounderstandtheCatholicVisionoftheHumanPerson.PersonalCalling94%ofgraduatesindicatethatthey“verymuch”or“completely”developedtheabilitytomakeethicaldecisions.69%ofgraduatesindicatethatthey“verymuch”or“completely”learnedtoprotecthumandignity,workforpeaceandfreedom,andrespecttheintegrityofcreation.75%ofgraduatesindicatethatthey“verymuch”or“completely”willcontinuealifeoflearning,growinfaith,andservethecommongood.78%ofalumnisurveyedindicatethattheirdegreeprogramprovided“good”or“excellent”preparationfortheircurrentjob.

IntendedStudentLearningOutcomes

GeneralProgramISLOs Direct Direct Direct Indirect Indirect

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Measure1 Measure2 Measure3 Measure1 Measure2

PerformanceTargetWas…

PerformanceTargetWas…

PerformanceTargetWas…

PerformanceTargetWas…

PerformanceTargetWas…

1. KnowledgeandTechnicalSkills NotMet Met Met Met

2. CommunicationSkills Met Met Met

3. GlobalAwareness NotMet Met Met

4. AnalyticalSkills NotMet Met Met NotMet

5. TheRoleofBusinessinSociety Met Met Met

6. PersonalCalling NotMet Met Met

7. FunctionalAreaIntegration NotMet Met Met Met

ProposedCoursesofActionforImprovementinLearningOutcomesforwhichPerformanceTargetsWereNotMet:

1. IdentifysubjectareasinthebusinessmajorthatneedtobeemphasizedtoimproveETSscores.

2. TheBolteSchoolfacultywillevaluatetheeffectivenessoftheETSexamandconsiderotheralternatives.

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RichardJ.Bolte,Sr.SchoolofBusiness

IntendedStudentLearningOutcomesfortheMasterofBusinessAdministration:

GeneralProgramIntendedStudentLearningOutcomes(GeneralProgramISLOs)

1. KnowledgeandTechnicalSkills:Studentswilldemonstrateproficiencyinrequisitetechnicalskillsandknowledgeinthefieldofbusinessinordertoadvanceintheworkforce.

Broad-BasedStudentLearningGoalsAssociatedwiththisOutcome:#4

2. CommunicationSkills:Studentswilldemonstrateproficiencyincommunicatingeffectively,bothorallyandinwriting,throughcontemporarytechnologies.

Broad-BasedStudentLearningGoalsAssociatedwiththisOutcome:#4

3. GlobalAwareness:Studentswilldemonstrateanunderstandingofthecomplexitiesofoperatinginaglobalsetting.

Broad-BasedStudentLearningGoalsAssociatedwiththisOutcome:#2,#3

4. AnalyticalSkills:Studentswilldemonstrateproficiencyinrecognizingandevaluatingcomplexproblemsandprocesses,includingthecoordinationoftheorganization,researchandanalysisofqualitativeandquantitativedata,theapplicationofproblem-solvingmethodologies,andgenerationofrecommendationsfordecision-makingandstrategicplanning.

Broad-BasedStudentLearningGoalsAssociatedwiththisOutcome:#4

5. TheRoleofBusinessinSociety:Studentswillarticulateanunderstandingofthemultiplerolesofbusinessinsocietyusingtheperspectivesofstakeholderanalysis,ethics,corporatesocialresponsibility,andCatholicSocialteaching.

Broad-BasedStudentLearningGoalsAssociatedwiththisOutcome:#2,#3

6. ThePersonalCallingofBusinessProfessionals:Studentswilldemonstrateknowledgeofthepersonalcallingofbusinessprofessionalstolivesofpurposeandserviceandtomeetingthehigheststandardsofpersonalintegrityintheirworkandrelationswithothers.

Broad-BasedStudentLearningGoalsAssociatedwiththisOutcome:#1

AssessmentInstrumentsforIntendedStudentLearningOutcomes—DirectMeasuresofStudentLearning: PerformanceObjectives(Targets/Criteria)forDirectMeasures:

1. ETSExam(MBA519) Theaveragestudentscoreineachcategoryofthethreestudentlearningoutcomesevaluatedwillbegreaterthanthenationalmeanforthecategory.

GeneralProgramISLOsAssessedbythisMeasure:#1,#3,#4

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2. BusinessEthicsandSocialResponsibilityPaperandPresentation(MBA536)

Atleast75%ofstudentsachievea“fullymetexpectations”ratingoneachofthestudentlearningoutcomesevaluated.

GeneralProgramISLOsAssessedbythisMeasure:#2,#5,#6

AssessmentInstrumentsforIntendedStudentLearningOutcomes—IndirectMeasuresofStudentLearning:

PerformanceObjectives(Targets/Criteria)forIndirectMeasures:

1. ExitSurvey 80%ofgraduatessurveyedeither“stronglyagree”or“agree”thattheyachievedeachlearningoutcomeintheirdegreeprogram.GeneralProgramISLOsAssessedbythisMeasure:

#1,#2,#3,#4,#5,#6,#7

2. AlumniSurvey 80%ofalumnisurveyedindicate“yes”or“definitelyyes”whenaskediftheyachievedthelearningoutcomesintheirdegreeprogram.80%ofalumnisurveyedindicatethattheirdegreeprogramprovided“good”or“excellent”preparationfortheircareer.

GeneralProgramISLOsAssessedbythisMeasure:#1,#2,#3,#4,#5,#6,#7

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AssessmentResults:

SummaryofResultsfromImplementingDirectMeasuresofStudentLearning:

1. ETSExam–62studentsassessed,Averagescoreof243.75,NationalAverage248.3

2. BusinessEthicsandSocialResponsibilityPaper-21assessed

TheRoleofBusinessinSociety-100%metorexceededexpectations

PersonalCallingofProfessionals-90%metorexceededexpectations,10%didnotmeet

SummaryofResultsfromImplementingIndirectMeasuresofStudentLearning:

1. MBAExitSurvey–23totalMBAprogramrespondants(allconcentrations)

LevelofAgreement:

Iachievedproficiencyinrequisitetechnicalskillsandknowledgeinmyfieldofstudyinordertoadvanceintheworkforce34.78%stronglyagree,56.52%agree,8.70%neitheragreenordisagree

Iachievedproficiencyincommunicatingeffectively,bothorallyandinwriting,throughcontemporarytechnologies–34.78%stronglyagree,56.52%agree,8.70%neitheragreenordisagree

Iachievedanunderstandingofthecomplexitiesofoperatinginaglobalsetting–30.43%stronglyagree,43.48%agree,17.39%neitheragreenordisagree,4.35%disagree,4.35%stronglydisagree

Iachievedproficiencyinrecognizingandevaluatingcomplexproblemsandprocesses–47.83%stronglyagree,39.13%agree,8.70%neitheragreenordisagree,4.35%disagree

Iachievedproficiencyinunderstandingthecoordinationoftheorganization–43.48%stronglyagree,43.48%agree,13.04%neitheragreenordisagree

Iachievedproficiencyinconductingresearchandanalysisofqualitativeandquantitativedata–52.17%stronglyagree,34.78%agree,8.70%neitheragreenordisagree,4.35%disagree

Iachievedproficiencyinapplyingproblem-solvingmethodologies–52.17%stronglyagree,30.43%agree,13.04%neitheragreenordisagree,4.35%stronglydisagree

Iachievedproficiencyingeneratingrecommendationsfordecision-makingandstrategicplanning–40.91%stronglyagree,45%agree,13.64%neitheragreeordisagree

Iachievedanunderstandingofthemultiplerolesoforganizationsinsocietyusingtheperspectivesofstakeholderanalysis–

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65.22%stronglyagree,30.43%agree,4.35%neitheragreenordisagree

Iachievedanunderstandingofthemultiplerolesoforganizationsinsocietyusinegtheperspectivesofethics–60.87%stronglyagree,34.78%agree,4.35%neitheragreenordisagree

Iachievedanunderstandingofthemultiplerolesoforganizationsinsocietyusingtheperspectivesofcorporatesocialresponsibility–73.91%stronglyagree,17.39%agree,8.70%neitheragreenordisagree

IachievedanunderstandingofthemultiplerolesoforganizationsinsocietyusingtheperspectivesofCatholicSocialteaching–21.74%stronglyagree,52.17%agree,17.39%neitheragreenordisagree,4.35%disagree,4.35%stronglydisagree

Iachievedanunderstandingofmypersonalcallingasaprofessionalwholivesalifeofpurposeandservice–57.14%stronglyagree,33.33%agree,9.52%neitheragreenordisagree

Iachievedanunderstandingofmypersonalcallingasaprofessionalwhomeetsthehigheststandardsofpersonalintegrityinmyworkandinrelationshipswithothers–65.22%stronglyagree,30.43%agree,4.35%neitheragreenordisagree

LevelofImportance:

Iachievedproficiencyinrequisitetechnicalskillsandknowledgeinmyfieldofstudyinordertoadvanceintheworkforce–95%thoughtitwasveryimportant,5%thoughtitwassomewhatimportant

Iachievedproficiencyincommunicatingeffectively,bothorallyandinwriting,throughcontemporarytechnologies–80%thoughtitwasveryimportant,20%thoughtitwassomewhatimportant

Iachievedanunderstandingofthecomplexitiesofoperatinginaglobalsetting–80%thoughtitwasveryimportant,15%thoughtitwassomewhatimportant,5%thoughtitwasnotimportant

Iachievedproficiencyinrecognizingandevaluatingcomplexproblemsandprocesses–95%thoughtitwasveryimportant,5%thoughtitwassomewhatimportant

Iachievedproficiencyinunderstandingthecoordinationoftheorganization–80.95%thoughtitwasveryimportant,19.05%thoughtitwassomewhatimportant

Iachievedproficiencyinconductingresearchandanalysisofqualitativeandquantitativedata–80.95%thoughtitwasveryimportant,19.05%thoughtitwassomewhatimportant

Iachievedproficiencyinapplyingproblem-solvingmethodologies–90.48%thoughtitwasveryimportant,9.52%thoughtitwassomewhatimportant

Iachievedproficiencyingeneratingrecommendationsfordecision-makingandstrategicplanning–

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95.24%thoughtitwasveryimportant,4.76%thoughtitwassomewhatimportant

Iachievedanunderstandingofthemultiplerolesoforganizationsinsocietyusingtheperspectivesofstakeholderanalysis–85.71%thoughtitwasveryimportant,14.29%thoughtitwassomewhatimportant,

Iachievedanunderstandingofthemultiplerolesoforganizationsinsocietyusinegtheperspectivesofethics–80.95%thoughtitwasveryimportant,19.05%thoughtitwassomewhatimportant

Iachievedanunderstandingofthemultiplerolesoforganizationsinsocietyusingtheperspectivesofcorporatesocialresponsibility–80.95%thoughtitwasveryimportant,19.05%thoughtitwassomewhatimportant

IachievedanunderstandingofthemultiplerolesoforganizationsinsocietyusingtheperspectivesofCatholicSocialteaching–52.38%thoughtitwasveryimportant,19.05%thoughtitwassomewhatimportant,28.57%thoughtitwasnotimportant

Iachievedanunderstandingofmypersonalcallingasaprofessionalwholivesalifeofpurposeandservice–71.43%thoughtitwasveryimportant,23.81%thoughtitwassomewhatimportant,4.76%thoughtitwasnotimportant

Iachievedanunderstandingofmypersonalcallingasaprofessionalwhomeetsthehigheststandardsofpersonalintegrityinmyworkandinrelationshipswithothers–80.95%thoughtitwasveryimportant,19.05%thoughtitwassomewhatimportant

2. MBAAlumniSurvey–20MBAgraduatesfrom2010and18MBAgraduatesfrom2014responded

LevelofAgreement:

Iachievedproficiencyinrequisitetechnicalskillsandknowledgeinmyfieldofstudyinordertoadvanceintheworkforce: (2010)30%stronglyagree,30%agree,30%neitheragreenordisagree,5%disagree,5%stronglydisagree

(2014)50%stronglyagree,39%agree,6%neitheragreeordisagree,3%disagree

Iachievedproficiencyincommunicatingeffectively,bothorallyandinwriting,throughcontemporarytechnologies(2010)50%stronglyagree,25%agree,10%neitheragreenordisagree,10%disagree,5%stronglydisagree(2014)44%stronglyagree,44%agree,6%neitheragreenordisagree,6%stronglydisagree

Iachievedanunderstandingofthecomplexitiesofoperatinginaglobalsetting(2010)15%stronglyagree,55%agree,15%neitheragreenordisagree,10%disagree,5%stronglydisagree(2014)33%stronglyagree,44%agree,11%neitheragreenordisagree,6%disagree,6%stronglydisagree

Iachievedproficiencyinrecognizingandevaluatingcomplexproblemsandprocesses(2010)35%stronglyagree,40%agree,15%neitheragreenordisagree,5%disagree,5%stronglydisagree

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(2014)33%stronglyagree,66%agree

Iachievedproficiencyinunderstandingthecoordinationoftheorganization(2010)40%stronglyagree,35%agree,20%neitheragreenordisagree,5%stronglydisagree(2014)33%stronglyagree,50%agree,11%neitheragreenordisagree,5%disagree

Iachievedproficiencyinconductingresearchandanalysisofqualitativeandquantitativedata(2010)50%stronglyagree,35%agree,5%neitheragreenordisagree,10%stronglydisagree(2014)33%stronglyagree,56%agree,6%disagree,6%stronglydisagree

Iachievedproficiencyinapplyingproblem-solvingmethodologies(2010)30%stronglyagree,55%agree,5%neitheragreenordisagree,10%stronglydisagree(2014)56%stronglyagree,33%agree,6%disagree,6%stronglydisagree

Iachievedproficiencyingeneratingrecommendationsfordecision-makingandstrategicplanning(2010)30%stronglyagree,50%agree,10%neitheragreenordisagree,5%disagree,5%stronglydisagree(2014)67%stronglyagree,22%agree,6%disagree,6%stronglydisagree

Iachievedanunderstandingofthemultiplerolesoforganizationsinsocietyusingtheperspectivesofstakeholderanalysis(2010)35%stronglyagree,35%agree,20%neitheragreenordisagree,5%disagree,5%stronglydisagree

(2014)50%stronglyagree,44%agree

Iachievedanunderstandingofthemultiplerolesoforganizationsinsocietyusinegtheperspectivesofethics(2010)35%stronglyagree,45%agree,15%neitheragreenordisagree,5%stronglydisagree(2014)55%stronglyagree,33%agree,6%neitheragreenordisagree,6%stronglydisagree

Iachievedanunderstandingofthemultiplerolesoforganizationsinsocietyusingtheperspectivesofcorporatesocialresponsibility (2010)35%stronglyagree,50%agree,10%neitheragreenordisagree,5%stronglydisagree (2014)61%stronglyagree,28%agree,6%neitheragreenordisagree,6%disagree,

IachievedanunderstandingofthemultiplerolesoforganizationsinsocietyusingtheperspectivesofCatholicSocialteaching (2010)5%stronglyagree,20%agree,55%neitheragreenordisagree,15%disagree,5%stronglydisagree (2014)33%stronglyagree,22%agree,28%neitheragreenordisagree,6%disagree,11%stronglydisagree

Iachievedanunderstandingofmypersonalcallingasaprofessionalwholivesalifeofpurposeandservice(2010)25%stronglyagree,30%agree,30%neitheragreenordisagree,10%disagree,5%stronglydisagree(2014)39%stronglyagree,22%agree,22%neitheragreenordisagree,6%disagree,11%stronglydisagree

Iachievedanunderstandingofmypersonalcallingasaprofessionalwhomeetsthehigheststandardsofpersonalintegrityinmyworkandin

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relationshipswithothers(2010)30%stronglyagree,45%agree,20%neitheragreenordisagree,5%stronglydisagree(2014)50%stronglyagree,33%agree,11%neitheragreenordisagree,5%stronglydisagree

LevelofImportance:

Iachievedproficiencyinrequisitetechnicalskillsandknowledgeinmyfieldofstudyinordertoadvanceintheworkforce(2010)68%veryimportant,32%somewhatimportant(2014)73%veryimportant,27%somewhatimportant

Iachievedproficiencyincommunicatingeffectively,bothorallyandinwriting,throughcontemporarytechnologies(2010)84%veryimportant,16%somewhatimportant(2014)60%veryimportant,33%somewhatimportant,7%notimportant

Iachievedanunderstandingofthecomplexitiesofoperatinginaglobalsetting(2010)47%veryimportant,47%somewhatimportant,6%notimportant(2014)40%veryimportant,60%somewhatimportant

Iachievedproficiencyinrecognizingandevaluatingcomplexproblemsandprocesses(2010)89%veryimportant,11%somewhatimportant(2014)73%veryimportant,20%somewhatimportant.7%notimportant

Iachievedproficiencyinunderstandingthecoordinationoftheorganization(2010)68%veryimportant,26%somewhatimportant,5%notimportant(2014)33%veryimportant,53%somewhatimportant,13%notimportant

Iachievedproficiencyinconductingresearchandanalysisofqualitativeandquantitativedata(2010)74%veryimportant,21%somewhatimportant,5%notimpotant(2014)40%veryimportant,40%somewhatimportant,20%notimportant

Iachievedproficiencyinapplyingproblem-solvingmethodologies(2010)84%veryimportant,16%somewhatimportant(2014)67%veryimportant,27%somewhatimportant,7%notimportant

Iachievedproficiencyingeneratingrecommendationsfordecision-makingandstrategicplanning(2010)84%veryimportant,16%somewhatimportant(2014)87%veryimportant,13%somewhatimportant

Iachievedanunderstandingofthemultiplerolesoforganizationsinsocietyusingtheperspectivesofstakeholderanalysis

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(2010)53%veryimportant,47%somewhatimportant(2014)47%veryimportant,47%somewhatimportant,6%notimportant

Iachievedanunderstandingofthemultiplerolesoforganizationsinsocietyusinegtheperspectivesofethics(2010)63%veryimportant,26%somewhatimportant,11%notimportant(2014)40%veryimportant,47%somewhatimportant,13%notimportant

Iachievedanunderstandingofthemultiplerolesoforganizationsinsocietyusingtheperspectivesofcorporatesocialresponsibility (2010)58%veryimportant,37%somewhatimportant,5%notimport (2014)33%veryimportant,53%somewhatimportant,13%notimportant

IachievedanunderstandingofthemultiplerolesoforganizationsinsocietyusingtheperspectivesofCatholicSocialteaching (2010)21%veryimportant,26%somewhatimportant,53%notimportant (2014)7%veryimportant,33%somewhatimportant,60%notimportant

Iachievedanunderstandingofmypersonalcallingasaprofessionalwholivesalifeofpurposeandservice (2010)48%veryimportant,26%somewhatimportant,26%notimportant (2014)47%veryimportant,40%somewhatimportant,13%notimportant

Iachievedanunderstandingofmypersonalcallingasaprofessionalwhomeetsthehigheststandardsofpersonalintegrityinmyworkandinrelationshipswithothers (2010)63%veryimportant,32%somewhatimportant,5%notimportant (2014)60%veryimportant,33%somewhatimportant,7%notimportant

IntendedStudentLearningOutcomes

GeneralProgramISLOs

DirectMeasure1

DirectMeasure2

DirectMeasure3

DirectMeasure4

DirectMeasure5

DirectMeasure6

IndirectMeasure1

IndirectMeasure2

PerformanceTargetWas…

PerformanceTargetWas…

PerformanceTargetWas…

PerformanceTargetWas…

PerformanceTargetWas…

PerformanceTargetWas…

PerformanceTargetWas…

PerformanceTargetWas…

1. KnowledgeandTechnicalSkills Met Met Met Met Met NotMet

2. CommunicationSkills Met Met Met Met NotMet

3. GlobalAwareness Met Met Met Met NotMet

4. AnalyticalSkills Met Met Met Met Met NotMet

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5. TheRoleofBusinessinSociety Met Met NotMet NotMet

6. PersonalCalling Met Met Met Met NotMet

ProposedCoursesofActionforImprovementinLearningOutcomesforwhichPerformanceTargetsWereNotMet:

1. ExamineinternationalcomponentsofMBA504,519,and536.

2. ReviseMBA519toincludeaninternationalcompenentinthesimulation;developanewcapstone-style1-creditprojecttoconcludethecoursetogivestudentsastrategicmanagementexperienceinanindustryotherthenthesimulation;beginusinganindustry-standardtextbookwithadditionalcasestudiesandonlineresources.

3. IdentifysubjectareasintheMBAProgramthatneedtobeemphasizedtoimproveETSscores.

4. TheBolteSchoolfacultywillevaluatetheeffectivenessoftheETSexamandconsiderotheralternatives.

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SectionII:OperationalAssessment

RichardJ.Bolte,Sr.SchoolofBusiness

OperationalAssessment

IntendedOperationalOutcomes:

1. TheBolteSchoolofBusinesswillbesuccessfulinplacingitsundergraduatestudentsinappropriateentry-levelpositionsoringraduateschooleachyear.

2. TheBolteSchoolofBusinesswillbesuccessfulincontributingtotheprofessionaladvancementofitsMBAandMHAgraduates.

3. TheacademicprogramsofferedbytheBolteSchoolofBusinesswillbecurrent,relevant,andmeettheneedsofprofessions.

4. FacultymembersintheBolteSchoolofBusinesswillbehighly-qualifiedintheirteachingdisciplines.

5. FacultymembersintheBolteSchoolofBusinesswillbeengagedinrelevantscholarlyandprofessionalactivities.

6. TheBolteSchoolofBusinesswillbesuccessfulinprovidinghigh-qualityinstructiontoitsstudents.

7. TheBolteSchoolofBusinesswillbesuccessfulinprovidingeffectiveacademicadvisingtoitsstudents.

8. FacultymembersintheBolteSchoolofBusinesswillincorporateinnovativeinstructionalmethodologiesintheirclasses.

9. UndergraduatestudentsintheBolteSchoolofBusinesswillhavetheopportunitytoparticipateinrelevantinternships.

10. UndergraduatestudentsintheBolteSchoolofBusinesswillparticipateinrelevanthands-onexperientiallearningopportunities.

AssessmentMeasures/MethodsforIntendedOperationalOutcomes: PerformanceObjectives(Targets/Criteria)forOperationalAssessmentMeasures/Methods:

1. UndergraduateAlumniSurvey(one-yearandfive-yearsout) TheBolteSchoolwillplace95%ormoreofitsundergraduatestudentsindegree-relatedpositionsoringraduateschoolwithinoneyearofgraduation.Onalumnisurveys,atleast90%ofalumniwillindicatethatthey“stronglyagree”or“agree”thattheirdegreeprogramwascurrent,relevant,andmettheneedsoftheirprofession.

IntendedOperationalOutcomesAssessedbythisMeasure:#1,3

2. GraduateProgramAlumniSurveys(one-yearandfive-yearsout) Onthealumnisurveys,atleast90%ofalumniwillindicatethatthey

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IntendedOperationalOutcomesAssessedbythisMeasure:#2,3 “stronglyagree”or“agree”thattheirgraduatedegreeprogramledtoprofessionaldevelopmentandadvancement.Onalumnisurveys,atleast90%ofalumniwillindicatethatthey“stronglyagree”or“agree”thattheirdegreeprogramwascurrent,relevant,andmettheneedsoftheirprofession.

3. FacultyCredentials Atleast90%oftheschool’sfull-timeandadjunctfacultymemberswillbeeitherdoctorally-orprofessionally-qualifiedtoteachintheirrespectivedisciplinaryareas.

IntendedOperationalOutcomesAssessedbythisMeasure:#4

4. FacultyWorkloadAgreements Allfull-timefacultymembersintheBolteSchoolofBusinesswillbeengagedinrelevantscholarlyandprofessionalactivities.IntendedOperationalOutcomesAssessedbythisMeasure:#5

5. UndergraduateandGraduateProgramsExitSurveys Atleast90%ofgraduatingstudentswillindicatethattheywere“satisfied”or“verysatisfied”withtheteachingoftheirprofessors.Atleast90%ofgraduatingstudentswillindicatethattheywere“satisfied”or“verysatisfied”withtheiracademicadvisors.Atleast90%ofgraduatingstudentswillindicatethatthey“stronglyagree”or“agree”thatBolteSchoolfacultyincorporateinnovativeinstructionalmethodologiesintheirclasses.Atleast50%ofBolteSchoolgraduatingstudentswillindicatethattheyparticipatedinarelevantinternshipopportunityduringtheirundergraduateyears.Atleast80%ofBolteSchoolgraduatingstudentswill“agree”or“stronglyagree”thattheBolteSchoolandtheMountSt.Mary’sUniversityCareerCentermadeinternshipopportunitiesavailableforstudentsduringtheirundergraduateyears.Atleast90%ofgraduatingstudentswillindicatethatthey“agree”or“stronglyagree”thattheyparticipatedinrelevanthands-onexperientiallearningopportunitiesduringtheirundergraduatedegreeprogram.

IntendedOperationalOutcomesAssessedbythisMeasure:#6,#7,#8,#9,#10

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SummaryofResultsfromImplementingOperationalAssessmentMeasures/Methods:

1. OntheClassof2013one-yearoutsurvey44of46respondents(95.7%)reportedthattheywerecurrentlyemployedoringraduateschool.

2. OntheMBAalumnisurvey,50.00%graduates“stronglyagree”and38.89%graduates“agree”thattheyachievedproficiencyinrequisitetechnicalskillsandknowledgeintheirfieldofstudyinordertoadvanceintheworkforce.

3. OntheClassof2013one-yearoutsurvey33of42respondents(79%)reportedthatMSMprovided“excellent”or“good”preparationfortheircurrentjob.OntheMBAalumnisurvey,44.44%graduates“stronglyagree”and44.44%graduates“agree”thattheMBAprogramiscurrentandrelevant.OntheMBAalumnisurvey,50.00%graduates“stronglyagree”and16.67%graduates“agree”thattheMBAprogrammettheneedsoftheirprofession.

4. 100%oftheBolteSchool’sfull-timeandadjunctfacultymemberswereeitherdoctorally-orprofessionally-qualifiedtoteachintheirrespectivedisciplinaryareasduringAY14-15.

5. Allfull-timefacultymembersintheBolteSchoolofBusinesswereengagedinrelevantscholarlyandprofessionalactivitiesduringAY14-15.

6. OntheBolteSchoolofBusiness2015exitsurveyforgraduatingseniors,59.26%indicatedthattheywere“verysatisfied”and36.11%“satisfied”withtheteachingoftheirprofessors.OntheBolteSchoolofBusinessfallof2014andspringof2015exitsurveysforMBAgraduates,72.22%indicatedthattheywere“verysatisfied”and16.67%“satisfied”withtheteachingoftheirprofessors.

7. OntheBolteSchoolofBusiness2015exitsurveyforgraduatingseniors,55.56%indicatedthattheywere“verysatisfied”and32.41%“satisfied”withacademicadvisingprovidedbytheBolteSchoolofBusiness.OntheBolteSchoolofBusinessfallof2014andspringof2015exitsurveysforMBAgraduates,33.33%indicatedthattheywere“verysatisfied”and33.33%“satisfied”withacademicadvisingprovidedbytheBolteSchoolofBusiness.(27.78%wereneutral,and5.56%wereverydissatisfied.)

8. OntheBolteSchoolofBusiness2015exitsurveyforgraduatingseniors,36.11%indicatedthatthey“stronglyagree”and54.63%“agree”thatBolteSchoolfacultyincorporatedinnovativeinstructionalmethodologiesintheirclasses.OntheBolteSchoolofBusinessfallof2014andspringof2015exitsurveysforMBAgraduates,33.33%indicatedthatthey“stronglyagree”and44.44%“agree”thatBolteSchoolfacultyincorporatedinnovativeinstructionalmethodologiesintheirclasses.

9. OntheBolteSchoolofBusiness2015exitsurveyforgraduatingseniors,59.26%ofBolteSchoolgraduatingstudentsindicatedthatthey

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participatedinarelevantinternshipopportunityduringtheirundergraduateyears.OntheBolteSchoolofBusiness2015exitsurveyforgraduatingseniors,25%graduates“stronglyagree”and37.96%“agree”thattheBolteSchoolandtheMountSt.Mary’sUniversityCareerCentermadeinternshipopportunitiesavailableforstudents.

10. OntheBolteSchoolofBusiness2015exitsurveyforgraduatingseniors,19.44%ofgraduatingstudentsindicatedthatthey“stronglyagree”and44.44%“agree”thattheyparticipatedinrelevanthands-onexperientiallearningopportunitiesduringtheirdegreeprogram.

IntendedOperationalOutcomes

OperationalAssessmentMeasure/Method1

OperationalAssessmentMeasure/Method2

OperationalAssessmentMeasure/Method3

OperationalAssessmentMeasure/Method4

OperationalAssessmentMeasureMethod5

PerformanceTargetWas…

PerformanceTargetWas…

PerformanceTargetWas…

PerformanceTargetWas…

PerformanceTargetWas…

1. TheBolteSchoolofBusinesswillbesuccessfulinplacingitsundergraduatestudentsinappropriateentry-levelpositionsoringraduateschooleachyear.

Met

2. TheBolteSchoolofBusinesswillbesuccessfulincontributingtotheprofessionaladvancementofitsMBAgraduates. NotMet

3. TheacademicprogramsofferedbytheBolteSchoolofBusinesswillbecurrent,relevant,andmeettheneedsofprofessions. NotMet NotMet

4. FacultymembersintheBolteSchoolofBusinesswillbehighly-qualifiedintheirteachingdisciplines. Met

5. FacultymembersintheBolteSchoolofBusinesswillbeengagedinrelevantscholarlyandprofessionalactivities. Met

6. TheBolteSchoolofBusinesswillbesuccessfulinprovidinghigh-qualityinstructiontoitsstudents. Met

7. TheBolteSchoolofBusinesswillbesuccessfulinprovidingeffectiveacademicadvisingtoitsstudents. NotMet

8. FacultymembersintheBolteSchoolofBusinesswillincorporateinnovativeinstructionalmethodologiesintheirclasses. NotMet

9. UndergraduatestudentsintheBolteSchoolofBusinesswillhavetheopportunitytoparticipateinrelevantinternships. NotMet

10. UndergraduatestudentsintheBolteSchoolofBusinesswill NotMet

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participateinrelevanthands-onexperientiallearningopportunities.

ProposedCoursesofActionforImprovementinOperationalOutcomesforwhichPerformanceTargetsWereNotMet:

1. Discusstheperformancetargets–the90%expectationforsomeitemsmaybetoounrealistictoattain.

2. PutgraduateregistrationandstudentdegreeplansonthePortal(toimproveadvising).

3. ImprovementswillcontinuetobemadetoMBAadvising.Anadvisingmodulewillbeincludedintheuniversity’snewinformationsystem.

4. CoordinatealumniactivitiesforMBA/MHA/W2Wgraduates(Fallcommencement,AlumniWeekendinJune).

5. Internshipopportunitieswillcontinuetobecommunicatedtoundergraduatestudents(utilizesocialmedia,infoscreensinclassrooms,andwebpages)

6. DevelopformalmentoringprogramforBolteSchoolstudents.

7. Encouragefacultytohelpwithjobsearchforstudentsinallofourmajors.DevelopdatabaseofBolteSchoolalumnitohelptellthestoryof“whatcanaMountDegreedoforme.”