NOVARTIS (BANGLADESH) PRIVATE LIMITED

Company Profile :

Name : Novartis Bangladesh Limited

Scope Of Business : Human Pharmaceutical, Animal Health Products , Consumer Health Products

Sales Office : Country wide 11 sales office

Head Office : AHN tower(7th floor) 13 Bir Uttam C.R. Dutta Road

Phone: +880 9606 300300 , +88 02 8615302

E-mail : novartis@bol-online.com

Website : http://www.Novartis.com.bd

Shareholders : Novartis International AG,Switzerland (60%) Bangladesh Chemical Industries Corporation (40%)

Plant : Novartis Bangladesh Limited,Tongi Plant Cherag Ali Market,Tongi,Gazipur

Phone : (8802) 9810728-31

Acknowledgement

We would like to express our deepest gratitude for the continuous support and guidance by our respected Md. Abir

We would like to shoe special thanks all the department of production management, quality control and quality assurance, supply chain management and the associates of plant maintenance for their generous and sincere support and spending their valuable time for us.

Preface To The Report

Industrial attachment is a part of our B.Sc Engineering course. In this period we observed and learned many things that increased our knowledge. In this report we tried our best to focus on those things that we have done and learn during this period.

These report focuses on two works those were given to us to do and also an overview on Novartis and Novartis Bangladesh Limited and commercial activities such as Human Resource, Supply Chain Management etc are also discussed.

Technical activities are the main part of the report. Since we are engineering students, our main purpose was to learn about technical operations and this allocates most of the portions of this report.

Purpose In-Plant Training

The in-plant training is necessary for the following reasons:

To involve with the practical application of knowledge that was achieved day by day and get familiar with the theoretical and practical one.

To clear all the discrepancies of theoretical knowledge.

To visualize the actual conditions and problems those arise during application of any system.

To make familiar with allied working activities of an industry besides own field of activity such as administration, management etc.

Mission of Novartis

• We want to discover, develop and successfully market innovative products to cure diseases, to ease suffering, and to enhance the quality of life. We also want to provide a shareholder return that reflects outstanding performance and to adequately reward those who invest ideas and work in our company.

• We want to be recognized for having a positive impact on people's lives with our products, meeting needs and even surpassing external expectations.

• We want to contribute to society through our economic contribution, through the positive environmental and social benefits of our products, and through open dialogue with our stakeholders.

Tongi plant

The state of art manufacturing plant of Novartis Bangladesh Limited was established in 1989 with an annual capacity of producing 200 mio tablets/capsules. With the expansion of the plan, the capacity increases to annual production of 500 mio tablets/capsules.

Does can be of two types:

1. Solid(tablet, capsule, dry syrup)

2. Inject able(sterile)

Novartis Bangladesh Ltd. has only the solid manufacturing facility.

The Generics Business unit of Novartis Bangladesh Limited is the owner of this plant.

NBL tongi plant has in 2001 very successfully obtained the European Good Manufacturing Practice Certification that allows product manufactured here accepted at the European markets fulfilling stipulated conditions. The first launch of NBL product in the European Market was Scheduled for December ’02 starting with United Kingdom.

NBL Tongi Plant is instrumental in transferring technology to many other Novartis manufacturing sites, and is also acting as a competent center for the products coming out from Tongi Plant.

A pharmaceuticals plant consists of 5 departments:

1. Production

2. Production Development (PD)

3. Quality Assurance (QA)

4. IRE Administration

5. Supply Chain

Production :

The flow chart of working in production department is as follows :

Raw Material Input

Raw Material Reserve in Warehouse

Dispensing

Production

Introduction to Novartis:

Novartis is a world leader in offering medicines to protect health, treat diseases and improve well bring. Its goal is to discover, develop and successfully market innovative products to treat patients, ease sufferings and enhance the quality of life. Novartis is the only company with leadership positions in both patented and general pharmaceuticals (Sandoz). Headquarter in Basel, Switzerland , Novartis group companies employ more than 100,000 people and operate in over 140 countries around the world.

It’s Glorious History:

On 7th march, 1996 an earthshaking announcement was made to business world, Sandoz and ciba-geigy , the two swiss-based chemical/life science giants, had agree to become one. Novartis, as the new company was called, was at that time the result of largest corporate merger in history. Both Sandoz and Ciba-geigy already had a rich history of their own.

Geigy, Ciba, Sandoz (1758-1970):

First there was three companies, Geigy, Ciba and Sandoz: Geigy whose history goes back to the middle of 18th century, Ciba founded around 1860, and Sandoz which is setup in 1886.

Ciba-Geigy and Sandoz (1970-1996):

In 1970 Geigy and Ciba merged the newly created Ciba-Geigy Ltd. And Sandoz continued to follow separate paths for two and a half decades.

Novartis (1996-present):

In 1996 Sandoz and Ciba joined to form Novartis in one of the largest mergers in the history. Since then Novartis has marked by many interesting events and success stories.

Novartis (Bangladesh) limited

Novartis (Bangladesh) limited (NBL), a joint venture public limited company with equity participation of 60% Novartis International AG. , Switzerland & 40% Bangladesh chemical industries Corp. (BCIC). Novartis (Bangladesh) limited was registered in July 1973 as Ciba-Geigy (Bangladesh) limited and subsequently in February 1997 as Novartis (Bangladesh) limited following merger of Ciba and Sandoz.

Novartis (Bangladesh) Limited has manufacturing and marketing operation in Bangladesh. Since 1973 in areas of patented Pharmaceuticals, off patent Branded generic (Sandoz), and OTC Pharmaceuticals, along with animal health. It was being the leading Pharmaceuticals exporter in industry since 1996 and has received the National Export Trophy-Gold, for the years (2002-2003 and 2003-2004). In 2007 it posted the highest export figure in the industry once again an exceeded its closest competitors by more than 5 in terms of net worth.

Project Work :

The project which was done at Novartis Bangladesh Limited is spare parts inventory management . Inventory management is the overseeing and controlling of the ordering, storage and use of components that a company will use in the production of the items it will sell as well as the overseeing and controlling of quantities of finished products for sale. A business's inventory is one of its major assets and represents an investment that is tied up until the item is sold or used in the production of an item that is sold. It also costs money to store, track and insure inventory.

Inventories that are mismanaged can create significant financial problems for a business, whether the mismanagement results in an inventory glut or an inventory shortage. Though inventory word covers a large area , we works only on inventory of spare parts of the machines used for the manufacturing of the pharmaceutical products of Novartis Bangladesh .

The main function of that inventory is :

1. To meet anticipated customer demand .2. To smooth production requirements.3. To decouple operations .4. To protect against stock outs.5. To take advantage of order cycle .6. To hedge against price increase .7. To permit operations .

In this work we have to face some problem to classify the stock according to A-B-C approach .

The A-B-C approach classifies inventory items according to some measure of importance ,usually annual dollar value (i.e., Dollar value per unit multiplied by annual usage rate ) ,and then allocates control efforts accordingly . Typically ,three classes of items are used :

A (very important ) , B (moderately important ) and C (least important ) . However the actual number of categories may vary from organization to organization depending on the extent to which a firm want to differentiate control effort.

Managers use ABC concept in many different settings to improve operations. One key use occurs in customer’s service, Where a manager can focus attention on the most important aspects of customer service by categorizing different aspects as very important, important, or of only minor importance. The point is to not overemphasize minor aspects of customer service at the expense of major aspects.

Another application of the A-B-C concept is as a guide to cycle counting, which is a physical count of items in inventory.

Actually all of those are done to make SOP . A standard operating procedure, or SOP, is a set of step-by-step instructions created by a business to help workers carry out routine operations. Their purpose is to achieve efficiency, quality output and uniformity of performance, while reducing miscommunication and failure to comply to industry regulations.

An important aspect of any quality system is to work according to clear-cut Standard Operating Procedures (SOPs). An SOP is a policy and procedure document which describes the regular recurring activities appropriate to quality operations. If it is Critical To Quality (CTQ) than it is a candidate for a standard operating procedure. Consistency is the goal or purpose of an SOP, to carry out all operations correctly and always in the same manner.

Workers who are following established procedures have more confidence that their actions are supported by management, the underlying statutes or regulations, and that they are following industry best practices. Using standard operating procedures regularly leads to fewer corrective actions. If there are legal ramifications to your work, then following your procedures reduces liabilities.

Some SOPs may have a two-tiered system that includes both procedures and Work Instructions. Your procedures provide a general view of the higher level steps, whereas Work Instructions are significantly more detailed.

One advantage of a two-tiered system is that SOPs change less often, whereas work instructions may need to be changed or updated more frequently due to changes in organizational structure, equipment, or application software.

Working in accordance with well-defined Standard Operating Procedures is an important aspect of any quality management system. Your policies and procedures documents are written for Critical To Quality (CTQ) elements within your business with the aim of consistency as the goal. When writing SOPS, you may have a two-tiered system that includes procedures of the higher level steps and Work Instructions with more details.

Health Safety And Environment (HSE) Department :

To minimize the risk of hazard Novartis Bangladesh has a health, safety & environment department. This provides the safety for both human and wealth. Normally safety means, prevention from all unwanted or unintentional harm.

Hazard means source of any kind of harm. Hazard can be,

Task associated hazard

Location related hazard

Material related hazard