RENEW Facilitator Training Day 1renew.unh.edu © Institute on Disability, University of New Hampshire RENEW Facilitator Training Day 1 JoAnne Malloy Jonathon Drake Heidi Cloutier renew.unh.edu

renew.unh.edu© Institute on Disability,

University of New Hampshire

RENEW Facilitator TrainingDay 1

JoAnne MalloyJonathon DrakeHeidi Cloutier

Kathy Francoeur



Acknowledgements• Doug Cheney, Professor of Special Education, University of Washington

• Lucille Eber, Director, Midwest PBIS Network• Steve Goodman, Michigan's Integrated Behavior and Learning Support Initiative (MiBLSi)

• Kelsey Carroll, Justin Tilbe, and Anthony Haley and many more youth, families, and collaborators!

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University of New Hampshire3

• Orientation• RENEW: Practice Features• PHASE 1

– Personal Futures Planning– Practice & Skill Building

• Reflections

Agenda Day 1



• The logic and target population for the RENEW Model

• How to engage youth using graphic facilitation• How to facilitate the RENEW mapping process

Learning Objectives



Our NormsBe Responsible

Make sure you are comfortable & that your personalneeds are met

Address question/activity in group time before discussing “other” topics

Address your attention to the topic and task Ask questions

Be Respectful

Turn cell phones, beepers, PDA’s, and pagers off or to vibrate/silent

Be aware of the needs of your group Respect and consider every idea Contribute to activities and conversations

Be Prepared Bring an open mind Follow through

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Activity

STEP 1: Identify 1‐2 youth with significant emotional or behavior needs. Talk about:

– Types of problems exhibited– Academic performance – Social/emotional characteristics– Issues outside of school

Step 2: How does your school or agency respond to each of these young people now?

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Activity (cont.)

Step 3: What should the school’s or agency’s response be? What would the ideal be?STEP 4: What is needed to reach the ideal?STEP 5: What are the gaps between what is needed and what exists?

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Poor Functioning• High rates of school dropout (with associated low income and employment)

• High rates of anti‐social behavior including incarceration, arrests, behavior problems in school

• High rates of trauma • Poor access to or utilization of mental health services

• Lack community and social supports

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Disproportionality

Suspensions and Expulsions

AfricanAmericanMalesCaucasianMales

Out of School Suspensions

StudentswithDisabilitiesStudentswithoutDisabilities

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The dropout rate is 50% or more among African Americans, Native Americans, Hispanic youth, and students with emotional challenges (Krezmien, Leone, & Achilles, 2006; Skiba, Michael, Nardo, & Peterson, 2002; U.S. Department of Education, 2003, 2012)



Mental Health Needs of Youth• School is the “defacto”Mental Health provider• Juvenile Justice system is next level of system default

• 1‐2% identified by schools as Emotional Behavioral Disabilities

• Those identified have poor outcomes• Suicide is 4th leading cause of death among youth

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Mini‐Film: Tariq

• What are your thoughts and reflections…..• What does Tariq say would have helped him when he was younger and in school?

• What do kids need to do well in school, home, and community?

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What is needed for youth with Emotional, Behavioral Disorders/Challenges (EBD)

Wagner & Davis (2006) recommend that programs for youth with EBD include:

• Support to complete the school’sacademic program

• Assistance with high school completion and real world employment

• Building self‐determination skills • Assistance to build a positive

social support network• Assistance to develop a personalized career and post‐high school

plan

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Early Contributors and Co‐Developers of RENEW

• Doug Cheney, Professor of Special Education, University of Washington

• Gail Cormier, Executive Director, North Carolina Families United

• Patty Cotton, Person‐Centered Planning Consultant

• David Hagner, Research Assistant Professor, UNH• Kathleen Abate, Granite State Federation of Families for Children’s Mental Health



RENEW History(Rehabilitation, Empowerment, Natural supports, Education and Work)

• Developed in 1996: 3‐year RSA‐funded employment model demonstration project for youth with “SED” in Manchester NH– Initial promising results (Bullis & Cheney, 1999; Cheney, Malloy & Hagner, 1998; Malloy,

Cheney, & Cormier, 1998 )

• 1998‐2007: Developed a non‐profit community based agency: provided RENEW to youth in New Hampshire

• 2002‐Present: Provided to youth in high schools as the tertiary level intervention in a 3‐tiered PBIS model in NH, IL, PA, WI, and MA

• Provided to youth as part of SOC projects in North Carolina• 2008‐Present: Provided by community mental health providers in

New Hampshire– Focus is on community‐based, self‐determined services and supports

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2008‐presentProvided by community mental health providers in NH. Focus is on community‐based, self‐determined services and supports

1996Developed under a 3‐year, RSA‐funded employment model demonstration project for youth with “SED” in Manchester, NH

1998‐2007Developed a non‐profit community based agency: provided RENEW to youth in New Hampshire: 1998‐2007

2002‐present Provided to youth in high schools as the tertiary level intervention in a 3‐tiered PBIS model NH, Il, PA, WI, MA

Provided to youth as part of SOC projects in North Carolina

2014Provide international training, technical support, & coaching



RENEW Theory of Change

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Context:Youth who are:

•Disengaged from home, school, and/or community

•Involved in mental health, child welfare, and/or juvenile justice system

•Experiencing failure in school, home, and/or community

Facilitators Provide:

1. Personal futures planning, including choice‐making and problem‐solving.

2. Individualized team development and facilitation

3. Personally relevant school‐to‐career development, support, and progress monitoring.

Shorter‐Term Improvements In:

Self-determinationCapacity & Opportunity

Student engagement and self-efficacy

Behavioral, Cognitive, & Affective

More effective formal and natural supports

Source & Type

Longer‐Term Improvements

in:• Emotional & Behavioral Functioning

• Educational Outcomes

• Employment



RENEW within a PBIS Model• To address school‐based systems/climate issues:

– Positive Behavioral Interventions and Supports (PBIS) (Bohanon, et al., 2004; Sugai & Horner, 1999)

– Student Leadership

• To address issues for students most at‐risk:– Rehabilitation for Empowerment, Natural supports, Education, and Work (RENEW) (Bullis & Cheney, 1999; Cheney, Malloy & Hagner,1998; Malloy, Sundar, Hagner, Pierias, Viet, 2010)

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The APEX High School Model: Positive Behavior Interventions and Support & RENEW

(Malloy, Agorastou & Drake, 2009 Adapted from Illinois PBIS Network, Revised Sept., 2008 & T. Scott, 2004)

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Tier 3

Tier 2

Tier 1/Universal

RENEW and Wraparound

Simple IndividualInterventions(Brief FBA/BIP,

Schedule/Curriculum Changes, etc)

Student Progress Tracker Individual Futures Plan

ODRs, Attendance, Tardies, Grades, Credits, Progress Reports, etc.

Competing Behavior Pathway Functional Assessment Interview

Weekly Progress Report(Behavior and Academic Goals)

Small Group Interventions

(CICO, Social and Academic Support Groups, etc.)

School‐Wide AssessmentSchool‐Wide Prevention Systems



RENEW Goals & Principles

• RENEW Goals– High School Completion– Employment– Post‐Secondary Education

– Community Inclusion

• RENEW Principles– Self‐Determination– Unconditional Care– Strengths‐Based Supports

– Flexible Resources– Natural Supports

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RENEW Strategies

1. Personal Futures Planning2. Individualized Team Development & Facilitation3. Braided (individualized) Resource Development4. Flexible, or Alternative Education Programming5. Individualized School‐to‐Career Planning6. Naturally Supported Employment7. Mentoring8. Sustainable Community Connections

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RENEW 4‐Phase Process

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RENEW IS…• A flexible, person‐centered planning and support service• Driven by the student’s expressed needs, interests, and goals• Designed to foster competence by creating supported

educational and career‐related experiences in which the youth can be successful

• Designed to be flexible and individualized• Designed to build social resources for the youth

RENEW IS NOT…• A program• A course, a classroom, or a school

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Customize/copy a case example here

or

Use Anthony Video



Anthony & RENEW“Renew gave me more structure and helped me

focus on goals I could not do myself otherwise. I did not

have to think for myself. I just could think about surviving.”



My Life before RENEW• Home

– Dad?– Family?– Mom?– Basic Needs: food, shelter, health

• School– Attended school regularly but could not concentrate– Behind in Credits – failed Fresh Experience, Wellness, lacked math

credit – Skipping Class – why I failed most of classes– Attitude – disruptive in halls and classes – did not care about school– Suspended – ISS and OSS for fighting, disruption– Drugs – Had a few close friends that had a similar bad situation…



My Life Today• Stormy and unsettled household – dark

cloud over our family• Uncertainty of food & shelter daily• Mother and boyfriend – lazy, drinking a lot • Stressed all the time• Life is hectic but remain hopeful• Over crowed household• Living out of storage bins• Personals stuff getting lost/stolen• Brother facing jail time• Missing deceased father

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My Strengths:Helped me realize how I can use my strengths to be successful in everyday life

Strengths:• Reading books• Research interesting facts• Easygoing• Smart• Does not argue back• Friends

Accomplishments:• Passing Classes• Honor roll• Maturing• Can live on very little• Appreciate what I have• Employed

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My Resources: The People in My Life

People

Help me establish a support system

Inner: People whom I could trust and were readily available

Middle: Important people in and out of school I could count on for advice

Outer circle: Professionals & other resources

Important

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My Preferences What Works:• Positive connection with teachers• Having time to study during the school day

• Learning interesting facts & seeing the evidence

• Daily reminders• Having directions explained in a non demanding way

What doesn’t work:• Unreasonable teachers• Homework• The requirement of school

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Dream

Helped me put my aspirations on paper so they are more believable and visual

SHS Diploma A carCollege EMTShelter A Pug



My Fears & ChallengesObstaclesHelped me realize what his getting in the way of succeeding:

• Time• Tardies• Unmeet Basic Needs• Sleep Deprived• Unemployed• Depressed• Unsure of Living Situation



My Goals and Next Steps •Find a way to stay in Somersworth

•Help Mom find housing

•Take care of my dog•Find a home and get pet supplies

•Get Good Grades•Learn time management skills•Get help•Get to school on time

•Work•to earn money•Help with basic needs

•License•Get social security number•Get birth certificate•Proof of residency•Study Manual•Find someone to practice driving

•Expand education•Apply for college•Complete FASA/scholarships•Get certified as an EMT



ACTION STEPS PURPOSE or NEED WHO? WHEN?

Obtain SS Card To be independent and open a bank account and get a job

Anthony and Mom

Spring 2011

Obtain non driver’s license identification

To get a job Chloe and Anthony

Spring 2011

Meet with military recruiter To explore military options Anthony & RENEW team

Spring 2011

Meet with financial aid person at GBCC

To develop a plan to pay for college Anthony Aug 2102

Take Accuplacer Test To plan course work for major Anthony Aug 2012

Complete FAFSA Find out about college costs Anthony and GBCC

FAFSA Fridays

Obtain Driver’s license Practice driving Review manual

To be independent Antony & DrivingInstructor

Ongoing

Anthony’s Action Plan for Transition:Goal: To explore military & college, obtain driver’s license



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1 2 3 4 5 6

Semester

Office Discipline Data

RENEW began



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Semester

Credits Earned

RENEW began Concern: Not earning credits necessary for graduation

Grade Point Average

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2008-2009 2009-2010

Before RENEW RENEW



Anthony’s Team

Standing (Core) Team:• Anthony• Mr. Storms, Welding Teacher

& RENEW Facilitator• Mom• Guidance Counselor(s)• Administrator(s)• Mrs. Francoeur, NH RESPONDS

facilitator • Mr. Quigley, mentor

Rotating Members:• Teachers• Administrators• Food Pantry• Friends• Recruiters



How RENEW Impacted My Life• My team stays in touch with me ( Mr. Storms, Mrs.

Francoeur)• Learned skills to develop self action plans• Check‐ins to see if there is anything my facilitators can

help me add to the plan • I am my own advocate• Understand myself better• Think about problems in a more realistic and doable way• Use the resources around me effectively• Developed good job skills and work ethic





How RENEW Helped Me…

• Maps• Action Planning• Rewards and celebrating successes• Gave me structure• Put goals in my life to work toward

– Goals that I could not do myself, or could not dream of because I could only think about surviving

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Since Graduating RENEW

• License• Wheels• Living independently • Held 3 jobs simultaneously • Working part‐time as a Youth Mentor for UNH • Have joined the Marines

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Discussion: Qualities of a RENEW Facilitator

In a small group, discuss the some of the qualities and characteristics that are important to possess as a RENEW facilitator when working

with youth and families.

Refer to Handout # 1.1: RENEW Facilitator Characteristics Checklist



Break



RENEW Phase One: Futures Planning

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*Manual Chapter 3



RENEW Maps

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• Use graphics and words• Use flip chart paper• Engaging for participants

Start here



Mapping Elements

• Futures Planning maps use flip chart paper and markers, a PowerPoint projected on a wall, or a Smart Board and should include:– Both words and graphics that represent the student and their story

– A focal point where the youth can see the maps being created

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The Purpose of Futures Planning

• Use “Maps” to create a meaningful, personalized, individualized plan

• Identify supports at home, school, and in the community

• Assist the youth to build self determination skills

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3 Simultaneous Facilitation SkillsActive Listening/ Capturing the speakers voice:

• Being a conduit for discussion• Flow of words to paper, and then reflect back for understanding and accuracy

Synthesizing & Organizing information:• Use of templates & maps to keep the information organized & efficient

• Using colors to represent different approaches, moods, and meanings

Drawing:• Symbols & graphics to convey theme, meaning, & keep interest

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Using Graphics

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Drawing Basic Graphics• Lines• Shapes• Star people• Speech• Process• Place movement and environment Interactions• Symbolic graphics and ideographs• Templates• TRY IT!

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Mapping: Try It!

• Part 1: Map Overview & Modeling• Part 2: Pairs ‐ Facilitate a Map • Part 3: Provide Feedback:

– What went well? What could be improved on? Use of open ended questions? Level of interest & enthusiasm?

• Part 4: Switch Roles and Repeat Parts 2 & 3

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Refer to Handout 1.2: RENEW MAPS Example



Ready….Ground RulesSet… explain the Rules

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Go! Map # 1History Map

• Purpose: Learn about the events that have shaped the youth’s life and the important people who contributed to where they are today.

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History Map

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Questions for Facilitating a History Map

• Start where you want, tell us your story….• What have been some of the most important things that have happened

to you? You can go back as far as you like.• When did each event happen? How old were you?• What was important about each event? Describe the situation more…• How did you feel?• What happened as a result of each event?• Who was important in each situation? Who was there?• What are some of the toughest things that have happened to you?• What are some of the favorite things you have done? • Where are the important places you have gone?• Are there any special times of the year or events you look forward to?• Is there anything else you would like to add?

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Map # 2: Who I Am Today

• Purpose: Describe what the youth’s life is like today.

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Who I Am Today

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Questions to Help Facilitate the Who I Am Today Map

• Describe what your life is like today. How are things going at home and at school? How is this different than before?

• What do you do each day?• How do you feel most of the time?• What do you wish was different?• How do you describe yourself to others? How would your friends describe you? How would your family describe you?

• What are some of your roles in life? (e.g., sister, junior in high school, excellent video gamer)

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Map # 3: Strength and Accomplishments

• Purpose: This map helps youth think of what they are good at and what they are proud of. It begins to let them see themselves in a positive way.

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Strengths and Accomplishments

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Questions for Facilitating the Strengths and Accomplishments Map

• What have you done that you are proud of? What skills did you use to accomplish what you did?

• Name something that makes you feel good about yourself. Why does it make you feel good?

• What do you do when you have time to yourself?• What are you most passionate about?• What do your friends say you are really good at?• Did you ever do something that other people thought was great?

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Map # 4: People and Resources Map

• Purpose: Capture critical information about people who are important to the youth, who can be relied on to help, and people who are not helpful

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People Map

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Questions for Facilitating the People Map

• Who are the most important people in your life? Who are you closest to? For example, if you needed help in the middle of the night who would you call? These are the people that you can really count on when you need help.

• Who do you trust to be there for you no matter what? Who are the people you trust to share everything with?

• Who are the people who you can go to for help with certain things? These are the people who will help you, but may not always be thought of as a resource. What is your relationship with them (e.g., family, counselor, employer, friend)?

• Who are the people in your life who are not helpful? What is your relationship with them? What do you do with them?

• Who can you go to for connections to certain things? What is your relationship with them? How are they important to you? What connections do they have?

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Lunch

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Map # 5: Preferences Map

• Purpose: This map helps gather information about the situations where the youth feels successful and situations that contribute to their difficulties in the learning environment, in relationships, and with communication.

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Preferences Map

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Questions for Facilitating the Preferences Map(s)

• What works for you? What are the situations where you are more successful?

• What type of help is better for you in school, at home, with your friends, or when you are in the community?

• What works when you are trying to learn something new?• What are your best subjects in school and why?• What do your teachers do that is helpful? What helps you connect with

others?• What makes you feel heard and understood?• What makes you happy? How would I know if you were happy?• What doesn’t work for you or prevents you from being your best?• When do you have trouble learning or doing something new?• What are some things that frustrate or irritate you?• What makes you angry, frustrated, anxious, or bored?

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We Jump to the Future:Map # 6: Dreams Map

• Purpose: This map gives youth a chance to think big about what they would like their future to look like. The sky is the limit!

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Dreams Map

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Questions for Facilitating the Dreams Map

• Think ahead – it is 3, 4, 5 years from now and you are achieving your dreams. Everything is great and as you want it to be. What does your life look like? What are you doing every day and with whom?

• What have you accomplished in your perfect dream?• What are some of the things you have?• Where are you living?• What kind of relationships do you have?• What do you do for a job?• What do you do for fun?• Where are some of the places you have been?

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Map # 7: Fears, Challenges, Barriers

• Purpose: This map helps to surface some of the obstacles that may be preventing the youth from achieving his or her dreams.

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Fears, Challenges, Barriers

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Questions for Facilitating the Fears, Challenges, and Barriers Map

• What kinds of things could prevent you from reaching your dreams?

• What has gotten in the way in the past?• What do you worry may happen?• What do you NOT want to happen?

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Map # 8: Goals

• Purpose: This map will helps the youth to identify concrete and measurable stepping stones towards his or her dreams. This map provides structure to move forward in achieving the youth’s dreams.

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Goals

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Question for Facilitating the Goals Map

• Given your dream, what would you need to accomplish in the next year or two to work toward that dream and to avoid you fears and concerns?

• Make a list and number each goal. Make sure you think about school, home, and the community. Be specific!

• When do you want to achieve this goal?• How will you know when you have reached your goal? What will be different?

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Map # 9: Next Steps: Prioritize Goals and Develop a Personal Action Plan

• Purpose: To brainstorm pathways to achieve a particular goal. To strategize what additional information and resources are needed before essential next steps can be taken. To teach the student how to move from broad to specific planning.

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Next Steps: Personal Action Plan

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Questions to Facilitate Planning and Next Steps

• Taking one goal at a time:– Given some of your concerns, what do you need to do first to work toward this goal?

– Who is/are the best person(s) to help with this next step?

– What resources will your need?– Who do we need to invite to see your plan and get on board so that they can help you? (e.g., your parents or people you live with, a teacher, the principal, counselor, therapist, other relative, friend, a mentor)

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RECAP: RENEW Process Map

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How, when, where, who?

• Context for mapping meetings:– A quiet, private space with no interruptions– Explain why you are doing what you are doing– About 45‐50 minutes per session– Mapping is with you, and one or two other people of the youth’s choosing

– Working in this way is an important commitment

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Reflections on Mapping with Graphics

• Think about the needs of youth with emotional and behavior disorders….

• How might the mapping process build engagement? Trust? Empowerment?

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Questions and Homework

• Review chapters 1, 2, and 3 in the RENEW Manual.

• Read chapter 4 in the RENEW Manual.• Rate yourself on the RENEW Facilitator Characteristics Checklist (handout)

• Like our RENEW Facebook page: https://www.facebook.com/IOD.RENEW

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Youth Voices Video

• renew.unh.edu – RENEW Youth Voices Videohttp://www.iod.unh.edu/Projects/renew/renew_main.aspx

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References

• (U.S. Department of Education, 2005; Wagner, 1991; Wehman, 1996; Wagner & Cameto, 2004; Wagner, Kutash, Duchnowski, & Epstein, 2005)

• (Chen, C‐C., Symons, F. J., & Reynolds, A. J. , 2011;Cullinan & Sabornie, 2004; Nelson, Benner, Lane, & Smith, 2004; NH, 2008; Sabornie, Cullinan, Osborne, & Brock, 2005).

• (Kilpatrick, Ruggiero, Acierno, Saunders, Resnick, & Best, 2003; De Bellis, 2005; Zinzow, Ruggiero, Hanson, Smith, Saunders, & Kilpatrick, 2009)

• (Gopalan, et al., 2010; Kataoka, Zhang, & Wells, 2002; McKay, et al., 2005; Walker & Gowan, 2010)

• (Cullinan, & Sabornie, 2004; Lane, Carter, Pierson, & Glaeser, 2006)

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Congratulations – You Have Completed Day 1!

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Documents

RENEW Facilitator Training Day 1renew.unh.edu © Institute on Disability, University of New Hampshire RENEW Facilitator Training Day 1 JoAnne Malloy Jonathon Drake Heidi Cloutier renew.unh.edu