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Easy Installation Guide
Remote Engineer B.V.De Parse 11, 8491 PJ, AkkrumThe Netherlands+31 527 712 [email protected]
Remote Engineer Router ServiceGate
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Package Contents
• ServiceGate router
• Antenna WiFi
• DC Connector
• CAT5 LAN Cable
• GPIO Connector
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Step 1: Connect Your Equipment
1. Connect the Ethernet cable from your cable or DSL modem to the WAN port on your RE-Router.
2. Connect one or more PCs to any of the four LAN ports on the RE-Router with RJ-45 Ethernet
cables.
3. Connect the power connector to the power port on the RE-Router and to a surge protector or other
source of power. Give the RE-Router 60 seconds to boot.
1. 1 Wifi antenna
2. 2 USB ports
3. 4 Fast Ethernet LAN ports
4. 1 FastEthernet port for WAN/internet
5. DC power (9-48V) connector
6. RS 232 /RS 485
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Step 2: Configure Your Router
Next, you need to configure your router. This is done from a web browser on a computer connected
to the router. We recommend that you use a wired computer that is plugged into the RE-Router with
an Ethernet cable for initial configuration.
1. Launch the web browser on the computer that you’re going to use to configure the RE-Router.
NOTE: The computer used to configure the RE-Router should be set to obtain an IP address
automatically using a DHCP server.
2. Open your web browser and then type http://10.195.0.1 in its address field, and press Enter.
3. The RE-Router will open a window, prompting you to enter a User ID and Password.
Enter “Admin” as the User name and enter “REAdmin” in the password field.
4. The RE-Router main screen will open.
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Step 2: Configure Your Router
5. Choose the type of connection to be used. Choices
Automatic Configuration – DHCP will work in most cases. Setting the IP to a static address is also
possible(please consult system administrator before setting this address)
With the static configuration WAN IP, Subnet, Gateway and at least one DNS address.
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Congratulations!
Your RE-Router is installed and the basic setup has been configured. For advanced settings and more
detailed information, consult the User Manual.
Remote Engineer Technical Support
Remote Engineer offers Technical Support between the hours of 8am-6pm (GMT) Monday to Friday
for this product. Customers in Europe can obtain Technical Support using the following information:
www.remoteengineer.eu
+31 (0)527 7120 49
The constantly evolving state of wireless products and operating systems requires Remote Engineer
to occasionally release updated software to take advantage of new technologies and to comply with
industry standards. For the most recent software, firmware, driver, and technical whitepaper releases
available, please visit the Remote Engineer website: www.remoteengineer.eu.
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Europe – EU Declaration of Conformity
This device complies with the essential requirements of the R&TTE Directive 1999/5/EC. The following
test methods have been applied in order to prove presumption of compliance with the R&TTE
Directive 1999/5/EC:
• EN 60950-1: 2001
Safety of Information Technology Equipment
• EN 300328 V1.6.1:
2004 Technical requirements for spread-spectrum radio equipment
• EN 301489-1 V1.4.1:
2002, EN301 489-17 V1.2.1: 2002 EMC requirements for spread-spectrum radio equipment.
• EN 50371: 2002
Intended use
This device is a 2.4 GHz wireless LAN transceiver, intended for indoor home and office use in all EU
and EFTA member states. EU Countries intended for use This device is intended for indoor Home
and office use in the following countries: Austria, Belgium, Germany, Denmark, Spain, Greece, France,
Finland, Italy, Ireland, Luxembourg, The Netherlands, Portugal, Sweden, United Kingdom, Cyprus,
Czech Republic, Estonia, Hungry, Latvia, Lithuania, Malta, Poland, Slovak Republic and Slovenia.
The device is also authorised for use in all EFTA member states Iceland, Liechtenstein, Norway and
Switzerland.
EU countries not intended for use
None
Potential restrictive use
This device is a 2.4 GHz wireless LAN transceiver, intended for indoor home and office use in all EU
and EFTA member states, except in France, Belgium and Italy where restrictive use applies.
In Italy the end-user should apply for a license at the national spectrum authorities in order to obtain
an authorization to use the device for setting up outdoor radio links.
In Belgium there is a restriction in outdoor use. The frequency range in which outdoor operation in
Belgium is permitted is 2460 – 2483.5 MHz. This device may not be used for setting up outdoor radio
links in France. For more information see http://www.anfr.fr/ and/or http://www.arttelecom.fr.
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Warranty Statement
Remote Engineer products come with a 1-year limited warranty from the date of purchase.
Remote Engineer warrants in good operating condition for the warranty period. This warranty
does not include non-Remote Engineer installed components. If the Remote Enigneer product
malfunctions during the warranty period, Remote engineer will, at its discretion, repair or replace the
product at no charge, provided the product has not been subjected to misuse, abuse or non-Remote
Engineer authorized alterations, modifications or repairs. When returning a product, include your
original proof of purchase. Return requests cannot be processed without proof of purchase. Shipment
of returned product to Remote Engineer is the responsibility of the purchaser. All expressed and
implied warranties for the Remote Engineer product line including, but not limited to, the warranties
of merchantability and fitness for a particular purpose, are limited in duration to the above period.
Under no circumstances shall Remote Engineer be liable in any way to the user for damages,
including any lost profits, lost savings or other incidental or consequential damages arising out of the
use of, or inability to use, the Remote Engineer products.
Remote Engineer reserves the right to revise or update its products, software, or documentation
without obligation to notify any individual or entity.
Important Notice
Please have your proof of purchase receipt to get warranty support. All defective products shall be
returned with a copy of proof of purchase. In no event shall Remote Engineer’s liability exceed the
price paid for the product from direct, indirect, special, incidental, or consequential damages resulting
from the use of the product, its accompanying software, or its documentation Remote Engineer does
not
Remote Engineer B.V.
De Parse 11 8491 PJ Akkrum, The Netherlands
Tel: +31(0) 527 712049
E-mail: [email protected]
Copyright © 2018 Remote Engineer B.V. All Rights Reserved.
