Remote Client Solutions Review for TIE Conference

22

What challenges IT customers face

3April 19, 2023

HP Remote Client Solutions portfolio

Best

Fit

by S

eg

men

t

Worse

Light usersFewer applications

Heavy usersMany applications

Server-based computingBest for task-oriented workers, or those with well-defined application set.

HP CCI (Blade PC)Optimal for moderate-to heavy users, or users needing real-time-performance.

HP VDI (Virtual PC)Best for moderate users.

Blade Workstations

Server-based computing

HP CCI(Blade PC)

HP VDI (Virtual PC)

Ancillary userComputing is insignificant % of work

Task workerBasic data entry/usage is central to work

Basic productivityBasic productivity tools are central to work

Knowledge workerSignificant % of work is on computer

Desktop power userRequires full user rights some compute intensive apps

Engineers & tradersWorkstation-class performance. Full user rights. Unique apps or specific requirements.

HP Remote Client Solutions

How thin clients work in a Virtualization environment

Applications

are accessed from client

Applications & data reside on • Server (server-based computing) • Virtual PC • Blade PC

Thin client

Keyboard &mouse events

Screen updates 1. The application runs

remotely on a server, virtual PC, or a blade PC.2. On server, virtual PC, or blade PC, the graphic is captured, compressed, encrypted and sent to the thin client.3. On thin client, the keyboard and mouse events are captured and transmitted to the server.Brokers are used to allocate an available virtual PC or a blade PC to a thin client. Brokers are not needed in server-based computing environment.RDP = Remote Desktop Protocol

ICA = Independent Computing Architecture

Low bandwidth

ICA/RDP protocols

Protocols – ICA, RDP, RGS*Broker - SW control between TC an Server, establishes and maintains connection (HP Blades and VDI)Works in conjunction with ProtocolRemote Multimedia – Address poor video performance of SBC and Virtualization

VDI Market• Market in initial stages of development. Consolidation still going on. Key

M&A so far:

− Citrix bought XenSource

− VMware bought Propero, Thinstall

− Microsoft bought Calista, Kidaro, Softricity

− Redhat bought Qumranet (open source KVM hypervisor)• Nascent market difficult to quantify

− Opinions on market size vary

− Following are HP DSO estimates (130% CAGR)

WW Virtualized seats* CY 2009 CY 2010 CY 2011

VMware seats** 566Ku 1,032Ku 1,885Ku

XenDesktop seats 141Ku 557Ku 1,885Ku

* 70% of these seats are connected to Thin Clients (HP DSO estimate)** VMware has 80% of VDI market in 2009, decreasing to 50% in 2011 (HP DSO estimate)

What are the major components of VDI• Thin Clients• Rack or BladeSystem

infrastructure−Compute, storage,

interconnect, etc.

• Storage• Virtualization software

– Citrix XenDesktop

VMWare View

Server building block

What matters in a server for VDI?

HP ProLiant and

BladeSystemLarge memory subsystem √Small server footprint √Reliability √Small power usage footprint √Simplify addition of new

infrastructure √

HP BladeSystem advantage

Fast replacement √HP BladeSystem

advantage

8

Client Virtualization Protocol Positioning

Compute Performance / Work Complexity

Data Entry

Applications

Office Productivity

Applications

Full Business Desktop

Many Applications

Full Internet

Performance Users

Compute Intensive

Big data, Multi-OS

RDP/ICA

Desktop

Experience

Rich Collaboration

2D/3D Accel Graphics

Multi-media

# Displays

USB

2D Graphics

Text

RDP+ Extensions

HDX

RGS

HDX 3D

Teradici

HP RGS vs. HP RDP Multimedia & USB Enhancements

HP RGS HP RDP Multimedia & USB

Key Customer Requirements

• Collaboration tools for end users critical• Wide range of codecs that changes over time• Multi-display support• Multi-session requirements• VoIP• May have heterogeneous client environment

• Maintaining RDP-based environment is important

• Needs support for VDM broker• Uses limited set of common

codecs, such as Mpeg, WMA, WMV, AC3, MP3

• Does not expect to incorporate many new codecs over time

Client Architecture

• VMware VDI• Blade PCs or Workstations• Workstations, PCs and Notebooks

• VMware VDI• Terminal Services• Blade PCs or Workstations

(Timeline being developed)

User Types• Knowledge Workers• Office Productivity

• Office Productivity• Task-Oriented

Customer Scenarios

• Financial Traders• MCAD• Oil & Gas

• Data Entry

• Call centers

• Healthcare

HP provides a choice of protocol (HP RGS) and protocol extension (HP RDP enhancements) to provide the rich user experience and broad USB device support

needed by your end users

HP StorageWorks building blockIdeal storage platforms for HP VDI

HP Modular Smart Array (MSA) andAll-in-One Storage (AiO)

HP Enterprise Virtual Array (EVA) and

XP array families• Perfect upgrade from direct

attached storage (DAS)• AiO can be unpacked,

installed and running in under 15 minutes

• Integrated snap-shot and clone replication

• Scalable capacity expansion • Centralized consolidated

storage • Integrated snap-shot and

remote replication

Best-in-class HP support• Two-hour response time

on all calls, regardless of severity

• One-stop support for Citrix, VMWare and HP hardware

• One year 9x5 support and services for HP VDI solution

• 24x7 support and “Follow the Sun” support model

Cost Reduction

Improved Performance

Offsite backup.

Instant on Thin Clients offer ‘quick booting to reduce wait time’

Reduced Noise

No Fan or hard drive means less noise

No ‘Maverick’ software

Software is loaded and managed in the Datacenter.

Improve Total Cost of OwnershipReduce cost, Improve performance

Energy Savings Thin Clients use an average of 80% less energy (avg. 25watts vs. 170 watts)

IT Management

Typically management & support accounts for more than 70% of your ownership costs

Thin Clients last longer

No moving parts (fan, hard drive) mean less maintenance issues – MTBF greater than 8 years

Thin Clients are less Expensive

Reduction in acquisition costs for computing devices

HP is committed to thin clients

13 04/19/23 HP Confidential – NDA Required

Consistent and on-going investments help deliver innovation and technology leadership

− Highly-acclaimed product innovations− Growing thin client patent portfolio− Integrated, exclusive security and

firewall features− A broad thin client solutions portfolio− Increased capabilities to provide

customized images− Extend HP leadership worldwide in

providing Windows XPe, Windows CE and Linux thin client solutions

− Industry-leading thin client management solutions

HP is the only company that provides a complete portfolio of remote computing solutions, including server-based computing, VDI, blade PCs, and blade workstations

OS Comparison OverviewESSENTIAL MAINSTREAM FLEXIBLE and MOBILE

HP ThinConnect

Windows Embedded

CEHP ThinPro Windows XPe Debian Linux

Basic connectivity ICA/RDP ICA/RDP

ICA/RDP

X-TermICA/RDP

ICA/RDP

X-Term

Software Extensibility None Modest – some modules can

be downloaded from HP

High – chose from among thousands of software

modules to download from the web

Peripherals Support

Essential peripheral

support Wide peripheral support Broad peripheral support

Local

BrowserNone IE for CE Firefox IE7 Firefox

Terminal Emulation None TeemTalk TeemTalk TeemTalk TeemTalk

04/19/2314

Linux

2009 HP Thin Client Portfolio

15 04/19/23 HP Confidential – NDA Required * Broker availability may vary between modelsFlexibility & Functionality

Pri

ce a

nd P

erf

orm

ance

The Simplest Solution at our

Best Price

• Access appliance

• Simple, stateless

HP ThinConnect

HP t5145

EssentialEnhanced

Features for Mainstream

Business Use

• Adds:• Web browser• Terminal

emulation• Media player

Windows CE 6.0

Mainstream

HP t5540HP t5545

HP ThinPro

High performance

Superb Remote Computing

• Adds:• Superior

Processing• Quad and Dual

Video• 2D / 3D multi

media

Specialty

HP ThinPro GT

HP gt7725

Powerful, Flexible, Innovative!

• Adds:• Ability to run more

applications• Supports richer

media experience

Flexible

Windows XPe

HP t5630HP t5730HP t5735

Debian Linux

MobileMore secure, reliable, thin

client

• Ability to run more applications

• Supports richer media experience

• Adds: Mobility

Windows XPe

HP 6720tHP 2533t

ExperienceExperience

HP Thin Client Management Solutions

16 04/19/23

• HP ThinStatePractical cloning tool - exclusive solution from HP – not matched on the market

• HP Device Manager Our easy to use, highly secure and comprehensive thin client management solution

• Altiris Deployment SolutionThe industry's most robust enterprise class management software providing centralized management through one console (license included)

• HP Client AutomationEnd to end HP management solution for thin clients, desktop PCs and blade PCs.

Because each thin client deployment is different, HP offers one of the broadest choices of management

solutions on the market

None High

Level of Automation

Sca

le o

f D

ep

loym

en

t /

En

vir

on

men

tal

Com

ple

xit

y

HP ThinState

HP Device Manager

Altiris Deployment Solution

HP Client Automation

From SMB to Enterprise – the right management solution for your environment

17 April 19, 2023

HP TC Device Management portfolio – Feature MatrixProduct

Features

HP ThinState Tools

HP Device Manager

HP Client Automation

Altiris

Imaging Yes Yes Yes Yes

Setting Management

Yes Yes Limited Limited

Asset Management

No Yes Yes Yes

Remote Management

No Yes Yes Yes

Connections

Management

No Yes Limited Limited

Patch Management

No Yes Yes Yes

Reporting No Yes Yes Yes

Device Compliance

No Limited with Rules Yes No

Multiple Servers No No Yes Yes

Thin Client Proof PointsHP is Committed to the EnvironmentEfficient Responsible

• Thin Clients offer up to 80 percent power savings* over traditional desktop PCs with similar capabilities

• Additionally, the power-efficient thin clients also need less air-conditioning

• With no hard drives, Thin Clients have lower failure rates compared to equivalent PCs so they have much longer lifecycles

HP delivers energy efficient products, solutions, & services

Whenever possible, HP is committed to using environmentally sound materials in products and packaging

• Thin Clients meet ROHS compliance

• No ozone-depleting substances are used in packaging material

• Reduced size of packaging provides over 40% savings in corrugated board usage and over 75% savings in foam usage**

• Thin Client packaging is one-third the weight** of equivalent desktop packaging, thus improving transportation fuel efficiency

• Specialized bulk packaging has 24-packs of Thin Clients bundled together to further reduce the amount of cardboard and packaging

ExperienceHP offers responsible and convenient reuse and recycling services globally

• HP offers responsible recycling incentives to encourage customers to recycle products at end-of-life

• With HP’s Advanced Unit Exchange program, failed thin clients are shipped back to HP for refurbishing or recycling

• HP’s hardware return and recycling program, Planet PartnersTM operates in more than 40 countries, regions and territories worldwide.

** HP t5530 Thin Client vs. HP dc7800 SFF desktop04/19/2318

*Savings based on a deployment of 1,000 thin clients, plus additional savings in air conditioning costs. Actual savings a customer could see will vary and is dependent on many factors, including but not limited to thin client usage patterns, electricity rates, desktops being replaced and manufacturing variability.

HP Confidential – NDA Required

HP Thin Client Leadership and Growth

WW Thin Client Market Share NA Thin Client Market Share

#1 Thin Client Vendor in the World#1 Thin Client Vendor in the NA

HP’s objective

Become the preferred brand for thin clients and enabling software in the growing virtualization

solutions space.

04/19/23 19

25%26% 31.1% 30.3%

25%23% 22.3% 21.3%

5.8%

4.9%3.9%

0%

10%

20%

30%

40%

2CQ07 3CQ07 4CQ07 1CQ08 2CQ08 3CQ08

HP Wyse Ncomputing DevonIT Sun

23%

35%

38%

35%29%

30%

13%11%

6%8% 7% 7%

10% 9%

6%5% 5%

3%4% 4%

0%

10%

20%

30%

40%

2CQ07 3CQ07 4CQ07 1CQ08 2CQ08 3CQ08

HP Wyse DevonIT NComputing Co. Ltd. Sun

HP Virtual Desktop Infrastructure(VDI) ServicesHP VDI Planning, Quick Start and Implementation ServicesPlanning:• VDI Discovery – Identify

stakeholders, current state, applications, data anduser impact

• VDI Business Assessment – Business drivers, model VDI business process, and define financial baseline

• VDI Roadmap and Design – Identify virtualization strategy, future state, business alignment, investments, phases and measures

Implementation:• Infrastructure Planning

and Design− Solution and

architecture design

− Application compatibility testing and remediation

− Virtual machine management

• Migration and Co-existence Planning and Design

• Proof on Concept (POC)/Pilot

− Verify design and integration, performance and user acceptance

− Project management

− Deployment Implementation

Quick Start:• VDI assessment:

− Infrastructure and devices

− Application availability

− Data protection

− Virtual machine management

− Continuity, failover, disaster recovery and high availability

− Network capacity

• Limited VDI Discovery • Proof of Concept (POC)

based on VDI discovery

HP VDI Advantages

1 End-to-end solution provider

11The most Thin Clients certified on VMware & Citrix

Market leader in Servers, Storage and Thin Clients

2

3

4 Large services and reseller partner network

Questionsand answers