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electronic reprintJournal of
AppliedCrystallography
ISSN 0021-8898
Editor: Anke R. Kaysser-Pyzalla
Remote access to crystallography beamlines at SSRL: noveltools for training, education and collaboration
Clyde A. Smith, Graeme L. Card, Aina E. Cohen, Tzanko I. Doukov,Thomas Eriksson, Ana M. Gonzalez, Scott E. McPhillips, Pete W. Dunten,Irimpan I. Mathews, Jinhu Song and S. Michael Soltis
J. Appl. Cryst. (2010). 43, 1261–1270
Copyright c© International Union of Crystallography
Author(s) of this paper may load this reprint on their own web site or institutional repository provided thatthis cover page is retained. Republication of this article or its storage in electronic databases other than asspecified above is not permitted without prior permission in writing from the IUCr.
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Many research topics in condensed matter research, materials science and the life sci-ences make use of crystallographic methods to study crystalline and non-crystalline mat-ter with neutrons, X-rays and electrons. Articles published in the Journal of Applied Crys-tallography focus on these methods and their use in identifying structural and diffusion-controlled phase transformations, structure–property relationships, structural changes ofdefects, interfaces and surfaces, etc. Developments of instrumentation and crystallo-graphic apparatus, theory and interpretation, numerical analysis and other related sub-jects are also covered. The journal is the primary place where crystallographic computerprogram information is published.
Crystallography Journals Online is available from journals.iucr.org
J. Appl. Cryst. (2010). 43, 1261–1270 Clyde A. Smith et al. · Remote access to SSRL beamlines
teaching and education
J. Appl. Cryst. (2010). 43, 1261–1270 doi:10.1107/S0021889810024696 1261
Journal of
AppliedCrystallography
ISSN 0021-8898
Received 4 February 2010
Accepted 23 June 2010
# 2010 International Union of Crystallography
Printed in Singapore – all rights reserved
Remote access to crystallography beamlines atSSRL: novel tools for training, education andcollaboration
Clyde A. Smith,* Graeme L. Card, Aina E. Cohen, Tzanko I. Doukov, Thomas
Eriksson, Ana M. Gonzalez, Scott E. McPhillips, Pete W. Dunten, Irimpan I.
Mathews, Jinhu Song and S. Michael Soltis
Stanford Synchrotron Radiation Lightsource, Menlo Park, CA 94025, USA. Correspondence e-mail:
For the past five years, the Structural Molecular Biology group at the Stanford
Synchrotron Radiation Lightsource (SSRL) has provided general users of the
facility with fully remote access to the macromolecular crystallography
beamlines. This was made possible by implementing fully automated beamlines
with a flexible control system and an intuitive user interface, and by the
development of the robust and efficient Stanford automated mounting robotic
sample-changing system. The ability to control a synchrotron beamline remotely
from the comfort of the home laboratory has set a new paradigm for the
collection of high-quality X-ray diffraction data and has fostered new
collaborative research, whereby a number of remote users from different
institutions can be connected at the same time to the SSRL beamlines. The use
of remote access has revolutionized the way in which scientists interact with
synchrotron beamlines and collect diffraction data, and has also triggered a shift
in the way crystallography students are introduced to synchrotron data
collection and trained in the best methods for collecting high-quality data.
SSRL provides expert crystallographic and engineering staff, state-of-the-art
crystallography beamlines, and a number of accessible tools to facilitate data
collection and in-house remote training, and encourages the use of these
facilities for education, training, outreach and collaborative research.
1. Introduction
The macromolecular crystallography (MX) experiment lends
itself perfectly to high-throughput technologies, automation
and remote experimentation. The experiment comprises a
series of distinct steps, beginning in the wet laboratory with
protein expression, purification, crystallization and crystal
mounting using flash-cooling in liquid nitrogen, and progres-
sing through to the screening of crystals for diffraction quality,
the collection of diffraction data, data processing and struc-
ture determination. Most of these steps have been fully
automated, and in many cases it is now possible to go from
expressed protein to fully determined three-dimensional
structure with only minimal intervention. However, several
steps still require expert human intervention, including the
choice of crystal for data collection. Since the ultimate goal of
the experiment is to produce a high-quality high-resolution
structure of the protein in question, this relies heavily upon
the choice of the best possible crystal for data collection and
the most appropriate data-collection strategy. In this regard,
the careful training and education of students and novices is of
fundamental importance to these aspects of the process and
cannot be overlooked, however much automation and remote
access are involved in the experiment.
Some of the most important developments in the automa-
tion of protein expression, purification and crystallization
have taken place under the auspices of the NIH-funded
Protein Structure Initiative (Burley et al., 2008). With regard
to high-throughput crystal screening and data collection, many
facilities and groups worldwide have developed automated
sample changers, including Abbot Laboratories in Illinois,
USA (Muchmore et al., 2000), DORIS in Hamburg, Germany
(Karain et al., 2002; Pohl et al., 2004), the Spring8 synchrotron
in Japan (Ueno et al., 2004), the European Synchrotron
Radiation Facility in Grenoble, France (Ohana et al., 2004;
Cipriani et al., 2006) and the Advanced Light Source (ALS) in
Berkeley, California, USA (Snell et al., 2004). In an effort to
produce a true high-throughput crystal-screening and data-
collection facility, and to improve the efficiency of the
synchrotron radiation resource, the Stanford Synchrotron
Radiation Lightsource (SSRL) Structural Molecular Biology
(SMB) Group and the Structure Determination Core of the
Joint Center for Structural Genomics (JCSG) (Lesley et al.,
2002) worked together to develop the Stanford auto-mounting
electronic reprint
(SAM) system (Cohen et al., 2002). In addition to complete
automation of the experiment, SSRL has also implemented
fully remote access to the MX beamlines (Soltis et al., 2008).
Notwithstanding the obvious increase in throughput and
efficiency, the advent of automation and remote access at the
SSRL MX beamlines has generated substantial spinoffs for
the scientific user community by providing increased oppor-
tunities for collaboration between research groups and
allowing scientists who might not typically have had access to a
national user facility to obtain valuable beam time. It has also
introduced many young scientists to synchrotron radiation
science by providing educational and training opportunities
for graduate students and postdoctoral researchers in user
laboratories. The scientific staff at SSRL offer in-house
training workshops and have run remote-access workshops
around the US and at international sites. Attending one of
these workshops is strongly encouraged before taking part in
remote-access beamtime. Furthermore, often the most effec-
tive training is from the experiences gained during remote-
access beamtime, when new researchers conduct their own
experiments under the advice and encouragement of other
members of the home laboratory and of SSRL User Support
scientists, who are readily available via cellular telephone,
email and a ‘chat’ feature (instant messaging) in the BLU-
ICE/DCS beamline control system.
2. Synchrotron radiation research at SSRL
SSRL has a long history of excellence in structural biology
research, including some of the first reports of X-ray absorp-
tion spectra from a biological sample (Kincaid et al., 1975), the
first published report of single-crystal diffraction from protein
crystals using synchrotron radiation (Phillips et al., 1976),
fundamental studies of what would become the multiple-
wavelength anomalous diffraction phasing experiment (Phil-
lips et al., 1977, 1978; Phillips & Hodgson, 1980; Templeton et
al., 1980) and the development of insertion devices as sources
of high-intensity radiation (Doniach et al., 1997).
SSRL is a national user facility funded by the US Depart-
ment of Energy Office of Basic Energy Science, the National
Institutes of General Medical Sciences (NIGMS) and the
National Center for Research Resources, the latter two being
components of the US National Institutes of Health (NIH).
SSRL provides extremely bright X-ray and UV photon beams
produced by the third-generation 3 GeV SPEAR3 storage
ring, for applications in materials science, environmental
science, chemistry and structural biology research, utilizing
scientific techniques including photoelectron spectroscopy,
small-angle X-ray scattering (SAXS), X-ray absorption spec-
troscopy (XAS), total X-ray reflection fluorescence and MX.
The SMB group at SSRL (http://smb.slac.stanford.edu)
operates and maintains ten beamlines, seven for MX (BL1-5,
BL7-1, BL9-1, BL9-2, BL11-1, BL12-2 and BL14-1), two for
biological XAS (BL7-3 and BL9-3) and one for biological
SAXS (BL4-2). All seven MX beamlines at SSRL are fully
automated, employing the SAM system which has been inte-
grated into the BLU-ICE/DCS beamline control system and
graphical user interface developed earlier at SSRL (McPhil-
lips et al., 2002). Up to 288 crystals can be screened in a matter
of hours without manual intervention using this reliable and
robust robotic system. The use of the SAM system has not
only seen an increase in throughput by research groups but
also an improvement in the overall quality of the diffraction
data being collected. Researchers are now able to screen all
their crystals reliably and take advantage of the automated
image-analysis tools developed at SSRL, prior to choosing the
best quality crystals for subsequent diffraction data collection.
These tools include the Crystal Analysis server, which will
automatically analyze test images and feed relevant para-
meters and statistics back to the researcher via BLU-ICE, and
the browser-based WEB-ICE interface (Gonzalez et al., 2008),
where diffraction and video images of the samples can be
viewed, crystals ranked and data-collection strategies calcu-
lated.
2.1. Automation
The seven SSRL MX beamlines are all very similar, in that
the experimental table, front-end beam-conditioning system,
kappa goniometer, cryosystem and detector positioner are
nearly all identical. The undulator micro-focus beamline
(BL12-2) differs somewhat in design to meet the more
demanding hardware requirements for microbeam and
microcrystal experiments, but is still compatible with the SAM
system and standard beamline control software. Every aspect
of beamline control inside the experimental hutch, and also on
the upstream optics elements (mirrors, monochromators and
slits), is motorized to the extent that it is unnecessary to enter
the hutch to change any of the experimental parameters
(X-ray energy, beam size, X-ray detector position, fluores-
cence detector position, beamstop position, attenuation and
lighting), to mount or dismount samples, or to anneal or wash
ice from samples. This degree of automation of the beamlines
is absolutely critical to the implementation of fully remote
access; if there remains a single task that requires human
intervention inside the hutch during the normal course of
crystal screening and data collection then remote access is not
practical.
Automated sample mounting was made available to general
experimenters during the first SPEAR3 run of 2004 on three
beamlines. Since its inception, use of the SAM system has
accelerated such that, during the last scheduling period (2009),
110 out of 121 research groups (91%) were using SAM during
their experiments. The SAM system has been described in
detail previously (Cohen et al., 2002; Smith & Cohen, 2008;
Soltis et al., 2008). During the first year of operation (2004), 30
research groups used the automated mounter and over the
course of 60 experimental starts mounted over 3500 crystals.
The JCSG, one of the original SAM test user groups, mounted
an additional 2000 or more crystals from 125 target proteins
that year, and were successful in solving 30 new structures
from 36 unique proteins (Smith & Cohen, 2008). The number
of crystals mounted using the SAM system has also increased
dramatically since it was first introduced, such that currently
teaching and education
1262 Clyde A. Smith et al. � Remote access to SSRL beamlines J. Appl. Cryst. (2010). 43, 1261–1270
electronic reprint
well over 300 000 crystals have been screened by researchers
(Fig. 1).
2.2. The remote-access experiment
Fully remote access was made available to research groups
during the 2005 scheduling period. During the first two years
the number of research groups choosing to conduct their
experiments remotely rose from 24 to 44%, and has continued
rising each year (Fig. 2a) until the last scheduling period,
which saw 105 of the 121 groups (87%) screening their crystals
and collecting their data using remote-access tools. Most
noticeably, the total number of remote starts saw an almost
exponential growth in 2007 (Fig. 2b), which can be primarily
attributed to an increase in beamline efficiency (fewer beam-
hours per start) as the coupled use of the SAM system and
remote access became more popular. This increase in beam-
line efficiency can also be seen in the total number of crystals
mounted via the SAM system since its inception, which also
experienced a dramatic rise in 2007 (Fig. 1).
The remote-access experiment at SSRL has been described
previously (Smith & Cohen, 2008; Soltis et al., 2008). Scientists
ship their cryo-cooled samples to SSRL in 96-port cassettes
custom-designed at SSRL for use with the SAM system, or in
16-port Uni-pucks (http://smb.slac.stanford.edu/robosync/
Universal_Puck). The cassettes have been designed such that
two can be shipped in a standard dry shipper (192 crystals in
total). Up to seven Uni-pucks (112 crystals in total) may be
shipped in a standard dry shipper. The Uni-pucks have been
designed as part of a collaboration between developers at
synchrotrons throughout the United States, allowing research
groups to take advantage of automated sample-mounting
systems at different synchrotron facilities (http://smb.slac.
stanford.edu/robosync/). The Uni-pucks are based upon the
ALS-style puck, and are currently used with the SAM robot at
SSRL, with many ALS-style robots at the three other large
DOE-funded synchrotrons in the US (ALS, the Advanced
Photon Source and the National Synchrotron Light Source),
with the ACTOR robot (Rigaku, USA), and with various
other sample-mounting robots in Europe, Australia and Asia.
At SSRL, four Uni-pucks are mounted in an adaptor cassette
such that the sample pins can be accessed by the SAM system
in the same way as it accesses sample pins in an SSRL cassette.
During their allotted beam time, the remote researchers
connect to the beamline computers via an NX server/client
application (http://www.nomachine.com). The NX client is
downloaded for free onto the researchers’ home computers,
and they can then connect to an NX server running on an
SSRL computer. The client uses minimal CPU and memory
resources on the host computer, with the entire computational
load on the SSRL server. Once connected, the researchers see
a remote desktop (Fig. 3a), identical in all aspects to the
environment they would see on a computer at the beamline.
They can then use the BLU-ICE control interface (McPhillips
et al., 2002) and/or the WEB-ICE interface (Gonzalez et al.,
2008) to screen their crystals and obtain results directly back
into the BLU-ICE screening interface (Fig. 3b), collect
teaching and education
J. Appl. Cryst. (2010). 43, 1261–1270 Clyde A. Smith et al. � Remote access to SSRL beamlines 1263
Figure 1Total number of samples mounted each year with the SAM system sinceits release in 2003. To date, over 300 000 samples have been screened bymore than 100 research groups.
Figure 2(a) The total number of groups with active proposals at SSRL (blue bars)and the number of research groups using remote access since its release in2005 (purple bars). (b) The total number of remote starts (user groupsstarting a remote data-collection run) since 2005.
electronic reprint
monochromatic diffraction data, measure absorption edges
prior to multiple- (MAD) or single-wavelength anomalous
diffraction (SAD) data collection, monitor all aspects of the
experiment, and connect to User Support staff and colla-
borators via a real-time chat feature. In fact, everything that a
crystallographer would typically do during a synchrotron data-
collection visit can be achieved in the
remote-access experiment.
The remote desktop also gives
researchers access to all the crystal-
lographic software installed on the
SSRL computers, for data processing,
structure solution and analysis.
Although experimental control, deci-
sion making and strategy calculation are
carried out in the home laboratory by
the researchers and their students,
research associates, postdoctoral
fellows and/or collaborators (Soltis et
al., 2008), SSRL User Support staff are
available to troubleshoot experiments,
help analyze the screened crystals or
advise on data-collection strategy if
required. This contrasts with the
options that other synchrotrons offer,
known as ‘service’, ‘mail-in’ or ‘FedEx’
crystallography, whereby researchers
send their cryo-cooled samples to the
synchrotron but the decision making
and data collection are carried out
solely by beamline staff (Robinson et
al., 2006), or the more limited tele-
presence described for a small-molecule
crystallography beamline at Daresbury
(Warren et al., 2008).
3. Training and collaboration
Based upon feedback from recent
SSRL remote-access workshops,
remote-access demonstrations at
national and international meetings and
conferences, anecdotal evidence from
informal discussions with research
groups, and a recent remote-access
survey sent to research groups who
regularly use SSRL, the remote-access
capabilities have not only revolutio-
nized the way in which diffraction data
at synchrotrons are collected but also
changed the way in which graduate
students and postdoctoral researchers,
new to crystallography or synchrotron
data collection, are introduced to the
area and trained. The general consensus
is that the remote-access capabilities at
SSRL are a useful tool in training
graduate students and postdoctoral
fellows in the collection of good quality
diffraction data.
teaching and education
1264 Clyde A. Smith et al. � Remote access to SSRL beamlines J. Appl. Cryst. (2010). 43, 1261–1270
Figure 3(a) Screen capture of a typical remote-access NX session showing multiple windows open, includingBLU-ICE in the top left background, the MOSFLM graphical user interface on the bottom right,COOT (Emsley & Cowtan, 2004) at the top right and a WEB-ICE session in the left foreground. (b)Screen capture of the Screening tab from the BLU-ICE software. The spreadsheet at the top left hasbeen loaded by the experimenter, and during initial screening the Crystal Analysis server updatesthe table with results, as shown.
electronic reprint
Prior to automation and remote access, a research group
comprising, on average, three laboratory members (perhaps
one or two experienced people and some graduate students)
would undertake a synchrotron data-collection trip and spend
48–72 h continuously screening crystals and collecting
diffraction data. Since the first beamlines were developed and
made available to the general scientific community, a
synchrotron data-collection trip has almost been viewed as a
rite of passage for scientists, young postdoctoral fellows and
graduate students. It is quite likely that most, if not all,
synchrotron beamline users can remember the first time they
set foot in one of these laboratories. In recent years, with the
increased pressure on funding, the use of research grants to
take a large group of scientists to a synchrotron beamline has
become uneconomical, particularly given the trend towards
increased numbers of crystals being produced in some
laboratories, which necessitates more and more access to
beamlines. Although the use of a national user facility such as
SSRL has no direct cost associated with it (it is mandated that
such facilities give free access to US and international scien-
tists at academic institutions), there are still significant costs
involved with travel and accommodation (Table 1). With the
advent of remote-access data collection, new students or other
laboratory members who would not normally be sent on a
data-collection trip are now exposed to the synchrotron
resource, and this access provides valuable experience for
their future careers in science.
Fatigue from travel and prolonged presence at the beamline
form a hurdle which has, on occasion, given rise to errors and
mistakes during mounting of the crystals, analysis of the
diffraction or determination of the optimum collection
strategy. Prior to the incorporation of the robotic sample
mounter, the screening of flash-cooled crystals typically
involved manual mounting using cryo-tongs pre-cooled in
liquid nitrogen, which enclose the crystal (mounted in a fiber
loop at the end of a sample pin) inside a hollow cavity (Parkin
& Hope, 1998; Rodgers, 2001; Pflugrath, 2004; Smith & Cohen,
2008) to maintain the crystal at cryogenic temperatures during
transfer into the experimental hutch and onto the goniometer.
Although this method has proved to be very reliable since its
inception in the 1990s (Pflugrath, 2004), it becomes laborious
and tedious when repeated many times. The skill and patience
of the experimenter, rather than the number of samples
available, have often dictated the quality of the crystal
selected for data collection; crystals were screened manually
until a crystal deemed ‘good enough’ to collect a complete
diffraction data set was found. In cases like this, other crystals
from the same project would go unscreened; if a better quality
crystal were among those which were unscreened, it would go
undetected and uncollected.
The process of crystal screening, crystal selection and data-
collection strategy determination has become significantly
easier with the implementation of the SAM system, the
Crystal Analysis server and WEB-ICE. As noted above, useful
crystal parameters and statistics [including the Bravais lattice,
the unit-cell parameters, the estimated mosaicity, the
predicted resolution, the r.m.s. fit from MOSFLM (Leslie,
1992) and an overall score] are continually fed back into the
BLU-ICE spreadsheet (Fig. 3b), and these are also accessible
through WEB-ICE, where researchers can also inspect the
diffraction images and crystal video images. The availability of
screening results and the crystal analysis have provided a new
resource for training novice crystallographers during the
experiment. Researchers can easily access and compare
diffraction images, video images of each crystal and the results
of the Crystal Analysis server to decide how best to proceed.
For example, a crystal may need to be rescreened because the
best part of the crystal was not in the beam, or perhaps the
crystal may need washing as it was covered with surface ice
(visible on the crystal images and as strong ice rings on the
diffraction images), or the automated strategy may be
confirmed as a good approach for subsequent data collection.
Access to all this information through WEB-ICE makes it
easier to teach novice crystallographers when to use auto-
mated results and when to question them.
It is undeniable that hands-on experience with the control
systems of a synchrotron beamline, and the ability to analyze
and monitor the data as they come off the detector in real
time, are vital not only to the collection of the best possible
diffraction data (which will ultimately lead to the best possible
structures) but also in the training of the next generation of
synchrotron beamline users. Our contention, which is thor-
oughly backed up by the feedback we have received over the
past five years, is that the training being received by students
and novices via SSRL User Support staff and the SSRL
remote-access tools is fully comparable with the on-site
training they would have received had they made an actual
trip to SSRL or other synchrotron facilities. In most cases this
is a guided participation approach, whereby an experienced
researcher, principal investigator (PI) or SSRL User Support
person will demonstrate the fundamental aspects of the system
to perhaps a small group of students or novice group members,
and then guide them through the experiment as they take
control of the BLU-ICE or WEB-ICE interface. It is well
teaching and education
J. Appl. Cryst. (2010). 43, 1261–1270 Clyde A. Smith et al. � Remote access to SSRL beamlines 1265
Table 1Cost comparison between a visit to SSRL and remote-access datacollection.
Costs are in US dollars.
US domestic† International‡ Remote access
Airfares 432.90 1210.00 0Sample shipping 0 0 200§/1000}Meals 191.25 191.25 0Accommodation 195.00 195.00 0Taxes 19.50 19.50 0Rental car 148.00 148.00 0Parking 24.00 0 0Communications†† 0 200.00 20/200
Total per person 1010.65 1763.75 0Total (3 people) 2735.95‡‡ 5195.25‡‡ 220/1200
† Three-day data-collection trip from Huntsville, Alabama, USA. ‡ Three-day data-collection trip from Auckland, New Zealand. § US domestic Dewar shipping by FedExfrom Huntsville. } International Dewar shipping by FedEx from New Zealand.†† Includes telephone calls, internet and ftp data backup. ‡‡ Total includes three timesthe airfare, meals, accommodation and taxes only.
electronic reprint
understood that people learn by different methods, whether it
be through observation, analysis, discussion or activity, or a
combination of these. The remote-access tools available to the
SSRL user groups offer something to all types of learner and
therefore provide a very effective method of teaching the new
user the best possible ways in which to collect the highest
quality diffraction data, this being the ultimate goal of any
X-ray diffraction experiment.
Direct contact with SSRL User Support staff is strongly
emphasized as being the important first step in remote training
for any research group. The User Support staff have a vast
amount of knowledge and expertise with the SSRL beamline
systems, the SAM robot and the remote-access capabilities,
and can direct researchers to the appropriate information and
resources to make their group training, and ultimately their
valuable beam time, a most effective and efficient process.
Moreover, SSRL User Support staff can effectively facilitate
remote training with a research group over the telephone,
employing all the remote-access tools available to the research
group. These tools include (i) access to the SSRL User Guide,
(ii) access to a number of video tutorials which illustrate
various steps in a remote-access data-collection experiment,
(iii) connection to a ‘simulated’ beamline, facilitated through
SSRL User Support staff, (iv) information on software
packages installed and supported on SSRL computers (http://
smb.slac.stanford.edu/public/facilities/software/), (v) access to
test images and data sets so that the processing software and
structure-solution software and scripts can be tested by or
demonstrated to students and novices, (vi) use of the chat
feature in BLU-ICE, and (vii) use of the shared desktop
capabilities of the NX server/client interface, whereby SSRL
support staff can demonstrate the BLU-ICE or WEB-ICE
interfaces while a remote research group follows on their local
computers. The full capabilities of the NX desktop-sharing
tools are described on the developer’s website (http://www.
nomachine.com).
3.1. SSRL User Support
The SSRL User Support staff are a group of expert crys-
tallographers and engineers who are available before, during
and after beam time for consultation and practical help.
Typically, one staff member is responsible for a given beamline
for a specified period, and research groups can determine who
their particular support person will be from the online User
Support schedule (http://smb.slac.stanford.edu/schedule/
sch_staff.cgi). As noted above, research groups are strongly
encouraged to contact the responsible staff member by either
telephone or email prior to upcoming remote-access beam
time to discuss beamline characteristics, sample preparation,
and experimental design and strategy, to gain access to the
simulated beamlines, to test connectivity through the NX
server/client system, and to organize either pre-beam remote
training or training once their beam time starts. The use of
remote training as a teaching tool in research laboratories
assumes the presence in the research group of an experienced
user of the SSRL beamlines and the BLU-ICE or WEB-ICE
interfaces who can facilitate this training. If the research group
is new to SSRL then this may not be the case, and under these
circumstances we strongly recommend that the group send at
least one representative to either an on-site or a remote SSRL
workshop to gain hands-on experience with BLU-ICE and
WEB-ICE, the SSRL computing systems, and in the use of the
cryo-tools associated with the SAM system, the storage and
transport options available, and the proper sample prepara-
tion techniques. Sample preparation is absolutely critical to
the success of the experiment, irrespective of whether it is on-
site or remote. These trained scientists can then return to their
laboratories and facilitate the training of group members in
the use of these systems, with the assistance of SSRL User
Support staff. A comprehensive description of the tools and
their use, along with correct sample-pin selection and
preparation, is also available through the SMB website
(http://smb.slac.stanford.edu/public/users_guide/manual/
Using_SSRL_Automated_Mounti.html).
Once screening and data collection are underway, staff are
also on hand to help with connectivity problems or beamline
troubleshooting, to give BLU-ICE or WEB-ICE help, and to
give direct experiment-related advice regarding crystal selec-
tion, data-collection strategy determination, processing soft-
ware help and data backup. Staff can contact remote scientists
by telephone, by email or using the chat feature in BLU-ICE,
and researchers can contact staff using the same methods.
SSRL User Support staff contact details are available on the
SMB website (http://smb.slac.stanford.edu/public/staff/index.
shtml).
3.2. SSRL User Guide
The SMB group website (Fig. 4; http://smb.slac.stanford.
edu) contains up-to-date information for research groups on
the state of the MX beamlines, the beamline schedule and the
SPEAR accelerator status, with links to the computing and
software resources available (through the Facilities tab),
and to the User Guide (http://smb.slac.stanford.edu/public/
users_guide/index.shtml). The User Guide is available online
to all users at any time, irrespective of whether they have
beam time, and can be downloaded as a PDF file. The guide
gives a detailed description of all aspects of MX experiments
at SSRL, from becoming an SSRL user, to detailed instruc-
tions on the use of the SAM system and the preparation of
samples, and how to use the BLU-ICE and WEB-ICE inter-
faces effectively to set up and carry out a crystal-screening and
data-collection experiment. The differences between an on-
site and a remote experiment are clearly defined, such that
novices and first-time remote-access users have all the infor-
mation at hand prior to the start of their beam time. Infor-
mation specific to the collection of MAD data and high-
resolution monochromatic data are presented, and the data-
processing software packages available to researchers are
described, along with short tutorials on the most effective use
of these programs. A set of detailed answers to frequently
asked questions (FAQs) is also included at the end of the User
teaching and education
1266 Clyde A. Smith et al. � Remote access to SSRL beamlines J. Appl. Cryst. (2010). 43, 1261–1270
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Guide to aid users in their experiments, and to help with
programs and with questions should they arise.
3.3. Video tutorials
The video tutorials can be accessed from the User Guide
page of the SMB website as given above, or via the link
http://smb.slac.stanford.edu/public/users_guide/tutorials/). This
project is constantly being developed and updated as new
beamline capabilities and tools become available. Current
tutorials include those that give information on tasks that can
be carried out prior to beam time, such as (i) downloading and
installing the NX client software, (ii) the best ways to fill in the
Excel spreadsheet with crystal information for a remote-access
or on-site SAM-assisted experiment, and (iii) instructions on
how to upload the completed spreadsheet to the crystal
database prior to or at the beginning of the user beam time.
Three additional videos describe (iv) the SAM-assisted
remote-access experiment in detail, demonstrating how to use
the SAM system to screen crystals in a cassette, (v) how to
interpret the screening results subsequently to select crystals
for data collection and (vi) a simulated WEB-ICE strategy
calculation. A strategy calculation for a MAD or SAD data
collection is also demonstrated.
3.4. Simulated beamlines
Prior to the start of beam time, the members of a research
group can connect to the SSRL computers and gain access to a
‘simulated’ beamline. The seven SSRL beamlines each have a
simulated counterpart which can be accessed in exactly the
same way as the ‘real’ beamlines. Access is only possible by
contacting one of the SSRL User Support staff beforehand
and asking for authorization on one of the simulated beam-
lines. Following authorization, the remote user connects to the
simulated beamline through a BLU-ICE interface indis-
tinguishable from the one that will be used later to screen
crystals and collect data. All the motors that control experi-
ment variables, such as beam size, detector distance, X-ray
energy and the beamstop position, can be moved. Since the
remote user is not actually connected to a real beamline, this
does not affect experiments currently being carried on the real
counterpart of the simulated beamline. The cassette spread-
sheet can be uploaded and new users can then be taken
through the steps involved in crystal screening by the
experienced users in the group.
The simulated beamlines are an extremely valuable
resource for a research group that may be new to remote-
access data collection, the SSRL beamlines or synchrotron
data collection in general. The best use of these simulated
beamlines involves the inclusion of a member of the SSRL
User Support staff in the remote training exercise, whereby
the use of the BLU-ICE interface on the simulated beamline
can be fully described and discussed in detail with all members
of the group. This can be facilitated by a telephone call or by
use of the desktop-sharing tools available with the NX server/
client software (http://www.nomachine.com).
3.5. Multiple NX connections
In most remote-access experiments, there are generally
several experienced people in the home
laboratory responsible for the data
collection. Because the NX client
system allows multiple connections with
the same user account, experienced
users can passively monitor the
screening and data collection being
carried out by students or postdoctoral
researchers, which still allows the
students their independence and
involvement in the decision-making
process, yet allows for the correction of
mistakes or the suggestion of alter-
native strategies. This capability also
makes it easy for SSRL User Support
staff to monitor the screening and data
collection, and to step in if they see a
potential problem. Multiple connec-
tions under the same user account can
have the name and telephone number
of the scientist associated with each one
in the Users tab of BLU-ICE, making it
easy to identify who is currently active
should User Support staff wish to
contact the researcher.
This can be extended beyond the
home laboratory to the laboratories of
teaching and education
J. Appl. Cryst. (2010). 43, 1261–1270 Clyde A. Smith et al. � Remote access to SSRL beamlines 1267
Figure 4Screen capture of the SMB home page. The main tabs across the top give access to a secondary pagefor Facilities (computing, software and the remote desktop), the User Guide plus video tutorials, thebeamline schedule, forms for shipping Dewars and research-related links. The left-hand side menuchanges to list specific links as each secondary page is uploaded. Some fundamental characteristicsof the seven available beamlines are tabulated, along with quick links to commonly used web pages.
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collaborators, who can also connect during active beam time,
again with a name and telephone number associated with the
connection on the Users tab, either passively to monitor the
data collection, or actively to play a role in the screening,
analysis and choice of crystals, or the data collection. The
general consensus amongst SSRL research groups is that
providing beamline access to collaborators under the auspices
of their proposals has given these collaborating scientists and
their group members exposure to synchrotron beamlines that
they would never have been able to obtain without remote
access. In some cases, this exposure has led to these colla-
borating scientists writing their own successful proposals for
synchrotron beam time. A prime example of this is the beam-
time proposal submitted by the Center for Molecular Struc-
ture (CMolS) at the California State Polytechnic University
Pomona campus, which is part of the California State
University (CSU). This was not a single-user proposal, as are
the majority of proposals, but a wide-ranging one encom-
teaching and education
1268 Clyde A. Smith et al. � Remote access to SSRL beamlines J. Appl. Cryst. (2010). 43, 1261–1270
Table 2A selection of the many remote-access workshops, seminars, lectures and demonstrations facilitated or presented by SSRL scientific staff.
Type Meeting/workshop Location Date Notes
Workshop SSRL Menlo Park, California, USA October 2004 In conjunction with the Annual SSRLUsers’ Meeting
Workshop SSRL Menlo Park, California, USA October 2005 In conjunction with the Annual SSRLUsers’ Meeting
Workshop Canadian eScience Workshop Saskatoon, Saskatchewan, Canada November 2005Lecture/demonstration MBC 1 Fullerton, California, USA June 2005 Sponsored by the Center for Workshops
in Chemical SciencesSeminar ACA Annual Meeting Honolulu, Hawaii, USA July 2006Workshop HWI Buffalo, New York, USA August 2006Seminar NoBUGS 2006 Berkeley, California, USA October 2006Workshop Joint SSRL/ALS Workshop Menlo Park, California,
and Berkeley, California, USAOctober 2006 Uni-Puck and WEB-ICE
Workshop MacCHESS, Cornell Ithaca, New York, USA December 2006 Led from SSRL with participants atCHESS in a conference room
Workshop University of Melbourne Melbourne, Australia February 2007Demonstration Rotorua Proteins Meeting Rotorua, New Zealand February 2007Demonstration BSR9 Manchester, UK August 2007 Biology and Synchrotron Radiation
MeetingSeminar RAMC San Diego, California, USA September 2007 Recent Advances in Macromolecular
CrystallizationSeminar Laboratory Automation Palm Springs, California, USA January 2008Seminar CLS Saskatoon, Saskatchewan, Canada June 2008 In conjunction with the Canadian Light
Source Annual Users’ MeetingSeminar Protein Crystallography
EuropeAmsterdam, The Netherlands June 2008
Lecture/demonstration MBC 2 Fullerton, California, USA June 2008 Sponsored by the Center for Workshopsin Chemical Sciences
Lecture ACA Summer Course Indiana, Pennsylvania, USA July 2008Seminar GRC, Bates College Lewiston, Maine, USA July 2008 Diffraction Methods in Structural
Biology, Gordon Research ConferenceWorkshop CEI2008 Arlington, Virginia, USA July 2008 Cyber-Enabled Instruments 2008
Strategic Planning WorkshopWorkshop SSRL Menlo Park, California, USA October 2008 In conjunction with the Annual SSRL
Users’ MeetingWorkshop University of Pittsburgh Pittsburgh, Pennsylvania, USA October 2008 In conjunction with the Pittsburgh
Diffraction Society Annual MeetingLecture/demonstration AstraZeneca/MedImmune
Research MeetingGaithersburg, Maryland, USA February 2009
Workshop NIGMS Workshop Bethesda, Maryland, USA March 2009 Enabling Technologies for StructuralBiology
Lecture/demonstration ACA Summer Course Indiana, Pennsylvania, USA June 2009Workshop CalTech Pasadena, California, USA June 2009Seminar SRI Melbourne, Australia September 2009 10th International Conference on
Synchrotron RadiationInstrumentation
Lecture CSHL Course Cold Spring Harbor, New York, USA October 2009 Cold Spring Harbor Laboratory,X-ray Methods in Structural BiologyCourse
Workshop SSRL Menlo Park, California, USA October 2009 In conjunction with the Annual SSRLUsers’ Meeting
Seminar BSR10 Melbourne, Australia February 2010 Biology and Synchrotron RadiationMeeting
Workshop NSLS Brookhaven, New York, USA May 2010 Frontiers in Automated CrystalHandling, in conjunction with theNSLS Users’ Meeting
Lecture/demonstration ACA Summer Course Indiana, Pennsylvania, USA June 2010
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passing at least five CSU campuses and several different co-
PIs. The CSU campuses are traditionally undergraduate
institutions which have not typically had access to synchrotron
resources in the past, either because of a lack of funding or
because it was not something that was ever thought of as being
a possibility. Remote connection to the MX beamlines at
SSRL is now giving these researchers and their undergraduate
students continued access to state-of-the-art facilities, and is
having a positive impact on their approach to science and
research.
4. Education and outreach
4.1. Remote-access workshops
Scientific staff from the SMB group not only are regularly
involved in one-to-one user support via email and telephone
(before, during and after the experiment), but also facilitate
remote-access workshops to train new researchers in the use
of BLU-ICE and WEB-ICE, and in the practical aspects of
sample mounting and cryo-cooling, synchrotron data collec-
tion, and data processing. Several of these remote-access
workshops have been held locally at SSRL, and scientists from
the group have also traveled both nationally and inter-
nationally to hold remote-host workshops (Table 2).
The SSRL local workshops started in June 2006. They are
usually scheduled at the start of the user run, or more often,
depending on demand. Occasionally, these workshops also
take place in conjunction with the Annual SSRL Users’
Meeting (see Table 2). A typical workshop lasts half a day and
includes a thorough introduction to the experimental facilities
for MX users, including hands-on tutorials on the optimal use
of the SAM robot tools, data collection with BLU-ICE,
analysis and strategy calculations with WEB-ICE, and data
processing with the available locally installed software
packages.
The remote-host locations have included the Hauptmann–
Woodward Medical Institute (HWI) in Buffalo, New York,
USA (August 2006), the University of Melbourne, Australia
(February 2007), the University of Pittsburgh, Pennsylvania,
USA (October 2008), and the California Institute of Tech-
nology (CalTech), Pasadena, USA (June 2009). During the
University of Melbourne workshop, one of the participants
screened crystals that had previously been shipped to SSRL,
identified the best quality crystal, collected a MAD data set
and solved a novel protein structure (Schmidberger et al.,
2008), completely remotely, fully utilizing the computational
resources made available to researchers at SSRL. SSRL
remote access has also been incorporated into two workshops
sponsored by the Center for Workshops in Chemical Sciences
(http://chemistry.gsu.edu/CWCS) at CMolS, which were aimed
at faculty from predominantly undergraduate institutions.
Additional workshops at which SSRL staff have presented the
remote-access tools and capabilities are listed in Table 2.
4.2. Remote-access demonstrations, seminars and lectures
Another important method of disseminating information
regarding the SSRL remote-access tools to the user commu-
nity is through seminars and live remote-access demonstra-
tions at conferences and meetings (Table 2). This turns out to
be a perfect test of the capabilities of the NX client system,
because generally at conference locations the wireless internet
access can be somewhat intermittent and with variable speed
or bandwidth, particularly as conference participants conti-
nually connect and disconnect to the system. Since the NX
client system is designed to run on only 20 kbps of network
bandwidth, good performance is generally maintained in the
seminar locations, even on a busy wireless network. The use of
a remote-access connection to either an SSRL MX beamline
or a simulated beamline, when combined with conference
lectures or seminars, workshop presentations, or in a formal
university teaching environment, is a powerful pedagogical
tool. We strongly encourage and support such use of the SSRL
systems by the scientific community.
5. Conclusions
The SAM system has been used to screen a total of over
300 000 crystals for diffraction quality in the past seven years,
and has most certainly proved its worth. When coupled with
the remote-access capabilities that have been available to
scientific user groups (general users) for the past five years,
this system has led to the MX beamlines at SSRL becoming a
true high-throughput facility. The efficiency of the research
groups who use remote access has increased remarkably,
which has in turn given synchrotron access to more user
groups than ever before and resulted in a surge in the number
of user starts at SSRL. Researchers are now easily able to
screen all crystals being grown in the laboratory, in order to
choose the best possible crystals for data collection, whereas
before they may have limited themselves to the crystals that
simply appeared to be the best, or else spent innumerable
hours on a home source screening crystals. It has become
increasing clear that many user groups are forgoing in-house
screening, and simply cryo-cooling as many crystals as they
can fit into a cassette or Uni-pucks and letting the robust
efficient SAM system do the work for them. This is exactly the
vision the developers of the Stanford auto-mounter had in
mind for the system: to provide a true high-throughput plat-
form for the screening of large numbers of protein crystals.
The ways in which remote access to the SSRL beamlines
can facilitate training and collaboration have most certainly
not gone unnoticed by the scientific community. All research
groups who collect their data remotely use the available tools
provided by SSRL to train and educate their laboratory
members in the most effective ways to collect the best possible
diffraction data. Approximately 60% of researchers with
active proposals and current beam time have at some point
had collaborators participate in remote-access data collection,
where they take either a passive or an active role, and in some
cases have even used the time to train or educate members of
their own laboratory. The way in which remote access to SSRL
beamlines serves to bring collaborators together is one of the
most fundamental examples of what has been described as a
‘cultural community’, as noted by the Director of the NSF
teaching and education
J. Appl. Cryst. (2010). 43, 1261–1270 Clyde A. Smith et al. � Remote access to SSRL beamlines 1269electronic reprint
report Cyberinfrastructure Vision for 21st Century Discovery
(NSF Cyberinfrastructure Council, 2007). This idea is some-
thing that we at SSRL will continue to foster and promote. At
SSRL we are dedicated to making the remote-access experi-
ence as easy, efficient and instructive as possible, and making a
synchrotron beamline accessible to anyone in the scientific
community who has a need for a high-intensity X-ray beam
and expects high-quality diffraction data.
The authors acknowledge the entire SAM and remote-
access development teams, which include members of the
Joint Center for Structural Genomics and the SSRL Structural
Molecular Biology group. Special thanks are extended to Lisa
Dunn for help with analysis of the user statistics. Operations
funding for the Stanford Synchrotron Radiation Lightsource is
provided by the US Department of Energy Office of Basic
Energy Sciences. The SSRL Structural Molecular Biology
Program is supported by the Biomedical Technology Program
of the National Center for Research Resources of the US
National Institutes of Health, by the US Department of
Energy Office of Biological and Environmental Research, and
by the National Institute of General Medical Sciences of the
US National Institutes of Health. We also thank Katherine
Kantardjieff at CMolS, Eddie Snell at HWI, Peter Turner at
the University of Sydney, Guillermo Calero and JoAnne Yeh
at the University of Pittsburgh, and Doug Rees at CalTech for
organizing and facilitating remote-access workshops.
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