Remote Access Roundtable2/21/2012

Outline

• Why would you want remote access?

• What are you remotely accessing?

• What technologies should you use?• What types of remote access ?

• What are the implications?• Security & Policy concerns• Resource concerns• Administration concerns

Why do you want remote access?

• Remote office / Home office

• Mobile Workforce• Remote sales

• Administration• IT Staff• Admin Staff• CEO wants access to their desktop

What are you accessing

What you are accessing and what jobs you need to perform drives the technologies

needed. It also determines the need for a “thick” remote experience versus a “thin”

remote experience.

Remote Office / Home Office

• VPN access to shared network resources

• VoIP extended to home office

• Business Applications• Thick installed and uses VPN• Remote Desktop / Terminal Services

• Email • Outlook Web Access• RPC over HTTPS (outlook anywhere)

Mobile Workforce

• Mobile Mail Access• BES / ActiveSync

• Remote Document Access• VPN on demand• Docs2Go

• Remote Desktop Access• Itap/Logmein/gotomypc

Email Access

• Outlook web access

• RPC over HTTPS (outlook anywhere)

• Outlook /w VPN

Methods of remote access

• VPN (Cisco / RRAS )

• WebDAV

• FTP / PSCP

• SSH

• RDP / VNC

• 3rd party remote access (logmein…)

Remote Administration

• Remote Desktop

• VNC (Tight/Real/Ultra/Reverse)

• Goto Assist

• GotoMyPC

• LogmeIn

• NTR

• Join.me

Security Implications

• Do you have an acceptable use policy?

• Do you have network policies concerning• Remote systems with AV/Security

• Data privacy (local vs. remote)

Resource Concerns

• Bandwidth Needed

• VPN Licensing

• Extra Equipment

• Terminal Server Licensing

Questions?

• What is your company using?

• How do you like it?