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Mullica Hill Sewell Committed to your success. Marlton

RE/MAX Preferred 2010 Membership Guide

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Page 1: RE/MAX Preferred 2010 Membership Guide

Mullica Hill

Sewell

Committed to your success.

Marlton

Page 2: RE/MAX Preferred 2010 Membership Guide

www.PreferredAgentSite.com

Superior Technology...

Superior Support...

Superior Results...

Page 3: RE/MAX Preferred 2010 Membership Guide

Your Life! Your Business! Your Way!

hank you for inquiring about RE/MAX Preferred! Our first office opened in 2000 and since then we have consistently grown to become one of the strongest and most competitive real estate firms in the area. We attribute this success to the quality and dedication of our agents. Beginning with only three agents and a dream, RE/MAX Preferred has grown to include over 90 members with multiple offices throughout the South Jersey region and is licensed in both New Jersey and Pennsylvania. At RE/MAX Preferred, we demonstrate our commitment to our team mem-bers by offering the latest technology, superior office support, advanced training, and experienced management. By doing so, our agents thrive in their lives and in their business, reaching the very top of their professions, no mat-ter the market conditions. We are committed to your success. To achieve this goal, our firm demands that every team member give it their all. There is no second best. If you are committed to real estate as a career and you believe in surrounding yourself with the best, then you belong at RE/MAX Preferred!

“At RE/MAX Preferred, our agents are

at the heart of everything we do.”

T

Randel Jones, Broker/Owner

ABOUT RE/MAX PREFERRED

Page 4: RE/MAX Preferred 2010 Membership Guide

www.PreferredAgentSite.com

Samantha Raynor

Marlton Office Manager

Office: 856-810-8282

Cell: 609-634-6868

[email protected]

Randel Jones

Broker/Owner

Office: 856-810-8282

Cell: 609-634-7700

[email protected]

Cathie Galanti

Sewell Office Manager

Office: 856-589-4848

Cell: 856-904-1909

[email protected]

Bob Hayes

Mullica Hill Office Manager

Office: 856-223-1400

Cell: 609-670-4266

[email protected]

Our Management Team

RE/MAX PREFERRED: SUPPORT

Page 5: RE/MAX Preferred 2010 Membership Guide

Your Life! Your Business! Your Way!

Professional Office & Support Staff Our Creators of “First Impressions”

As such, much time and training is spent on making sure our administrative

staff is punctual, capable, determined, positive & pleasant.

What they Do For You

Reception staffed 7 days a week Assist with mailers & flyers

Answer phones Input listings to MLS

Prepare listing sheets Process files to closing

Prepare sales contracts Coordinate mailings/copies

Direct sign calls to listing agents Keep stock of all supplies

Professional Management & Training Staff

Technology Training

• Systems Orientation

• One-on-One Support

• RE/MAX Mainstreet

• RE/MAX LeadStreet

• RE/MAX Design Center

Full Time Office Managers

• Office Orientation

• Monthly Office Meetings

• Knowledgeable & Available

Real Estate Education

• Monthly Speakers & Trainers

• Continuing Education Programs

• Interaction with RSN & REMAX University

• Short Sales & Foreclosures

Bob Hayes

Mullica Hill Office Manager

Office: 856-223-1400

Cell: 609-670-4266

[email protected]

RE/MAX PREFERRED: SUPPORT

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High speed internet access

Wireless internet access

Computers available for agents’ use

Microsoft Word, Excel, and PowerPoint on each computer

Full Color Printer/Scanner/Fax in each office, for professional brochures and highlight sheets, and allows for scanning documents direct to computer

RE/MAX Satellite Network at all locations

Showing Solutions and Centralized Showing Service to handle showing appointments

Mobile Card Cast sign riders offering text messaged information about the property and call capturing

Company intranet keeping members up to speed on announcements, events, training opportunities, and real estate news

All forms and documents available online from the intranet, no need to come to the office

Personal, customizable home search websites for each agent

Online client management system for each agent

RE/MAX PREFERRED: TECHNOLOGY

Page 7: RE/MAX Preferred 2010 Membership Guide

Your Life! Your Business! Your Way!

Print listing packets

Access office forms

Real estate news and tips

Training and events calendar

Training videos online

Company newsletter archive

Real estate website quick links

Special announcements

RE/MAX PREFERRED: TECHNOLOGY

Page 8: RE/MAX Preferred 2010 Membership Guide

www.PreferredAgentSite.com

RE/MAX PREFERRED: TECHNOLOGY

In a challenging market, it’s extremely important

that agents understand how to market themselves

and market their listings. RE/MAX Preferred of-

fers a FREE marketing design center.

There are more than 1400 customized marketing

materials available to all RE/MAX associates on

RE/MAX Design Center, and they are FREE!

Flyers

Postcards

Brochures

Monthly Newsletter

Web Commercials

Virtual Tours

Page 9: RE/MAX Preferred 2010 Membership Guide

Your Life! Your Business! Your Way!

We Drive The Leads Right To Your Inbox!

Preferred members are each provided

with their own free website with

enhancement and design capabilities.

As we focus on driving traffic to the

website, our Sales Associates are re-

ceiving free leads every day through

the national and regional sites. Last

year, over 17 million listing were

viewed on RE/MAX websites alone!

RE/MAX PREFERRED: LEADS

Keep all your leads! Every sign, advertising, and

personal marketing call goes to you. We never charge

you fees for your own leads like other companies do.

Automatic Instant Lead Acceptance

Whenever you get a web lead, our program

will accept it for you, instantly and auto-

matically. No more fumbling with text

messages, no more missed leads due to re-

sponding too late, no more waking up in

the middle of the night just to accept a

lead!

Page 10: RE/MAX Preferred 2010 Membership Guide

www.PreferredAgentSite.com

RE/MAX PREFERRED: ATTITUDE

You cannot prosper in life or in business without a

positive, upbeat, I-can-do-anything attitude. A good

attitude is mandatory at RE/MAX Preferred! :)

Attitude of Gratitude

Remember the positive people and experiences in your life.

Be appreciative of those who support and care about you

Be grateful for a sunny day, a rainy day, a cloudy day—just be grateful

for another day to live, love, and experience life and the things we enjoy.

Spend quality time communicating and enjoying those we love.

Notice all successes, small and large.

Notice the simplicity and beauty of nature that is so abundant.

Being grateful for the kindness others share with you.

Page 11: RE/MAX Preferred 2010 Membership Guide

Your Life! Your Business! Your Way!

We have monthly classes on subjects such as:

Business Planning & Goal Setting

Certified Distressed Property Expert Designation

The Who, What, When & Where of 1031 Exchanges

Where to Find Foreclosure Business

How to Use Technology in Your Business

Basic and Advanced Leadstreet

Basic and Advanced Design Center

How to Negotiate in a Tough Market

Converting Expireds

Negotiating Short Sales

FSBO 101

New Agent Orientation

Taking Your Business

to the Next Level

The Power of Pre-Listing

Facebook, Twitter, and

LinkedIn for Realtors

Business Planning Basics

Team Building

RE/MAX PREFERRED: EDUCATION

Great agents thrive when they have the constant

opportunity to learn. Every month new classes are

introduced, giving our agents the ability to find

innovative ways to remain competitive.

Page 12: RE/MAX Preferred 2010 Membership Guide

www.PreferredAgentSite.com

Experience the POWER of the Leader,

RE/MAX in NJ, DE, & Southeastern PA 5928 Associates

366 Offices

RE/MAX Preferred 3 offices in the Delaware Valley

90 Real Estate Professionals and growing. . . . .

Working for YOU!

RE/MAX INTERNATIONAL – 78 Countries Over 6,545 offices - 114,000 Sales Associates & counting

RE/MAX PREFERRED: GROWTH

Page 13: RE/MAX Preferred 2010 Membership Guide

Your Life! Your Business! Your Way!

RE/MAX International

About RE/MAX International

How Do We Stack Up?

Training & Education

Marketing & Advertising

Lead Generation

Brand Awareness

Community Involvement

Page 14: RE/MAX Preferred 2010 Membership Guide

www.PreferredAgentSite.com

ABOUT RE/MAX INTERNATIONAL

A Real Estate Revolution

1973 Tired of handing over 50% of his commission to his broker, Dave Liniger,

a young real estate agent started a company where the agent collected 100% of

the commission and paid the brokerage only for the cost of services received.

RE/MAX was born.

1978 RE/MAX added its 100th office and 1,000th associate

1988 RE/MAX became the largest real estate company in Canada, Mexico and

the Caribbean

1995 RE/MAX expanded into South Africa, Europe and Israel

1996 RE/MAX was the recipient of Income Magazine’s first Franchise Award;

expansion continued to Central America and Australia; by the end of the year

RE/MAX had offices in 20 countries spanning 5 continents

Every month of every year for 32 years, RE/MAX has grown

2006 RE/MAX is THE real estate name in 63 countries

Over 90,000 agents, one by one, have realized RE/MAX offers them

all they need for a great career in real estate

Page 15: RE/MAX Preferred 2010 Membership Guide

Your Life! Your Business! Your Way!

ABOUT RE/MAX INTERNATIONAL

Page 16: RE/MAX Preferred 2010 Membership Guide

www.PreferredAgentSite.com

The Real Leader… RE/MAX

RE/MAX ranked Top Real Estate Franchise for 6 consecutive years by

Entrepreneur Magazine.

RE/MAX closes more transactions than any other firm,

regardless of size.

RE/MAX has agent productivity 2 times greater than other firms.

The average RE/MAX agent has 12 years of experience.

RE/MAX agents hold more professional designations than any other

company.

RE/MAX has over 2 million visitors each month to REMAX.com, far

exceeding KW.com, Century21.com, NEMoves.com and others.

RE/MAX has a 70.98% share of voice in national advertising. When

was the last time KW or Century 21 advertised nationally?

RE/MAX educates its agents with the only satellite network in the in-

dustry. We have our own station on Dish Network.

RE/MAX is found in more than 70 countries.

HOW DO WE STACK UP?

Are there firms larger than RE/MAX ?

Yes. That is because RE/MAX is committed to adding career agents

who have a passion for real estate. RE/MAX is not for every agent; it’s

for agents who want to be the best.

We are not about quantity of agents…

we are about quality of team members.

Page 17: RE/MAX Preferred 2010 Membership Guide

Your Life! Your Business! Your Way!

Valuing Short Sales

Tracking Leads

Distressed Property Introduction

Preventing Foreclosure

Harnessing The Brand

Compelling Prospects to Call You

Building a Referral Business

Power of Pre­Listing

Pop By Presence

The 7 Types of Teams

When Sellers Want to

Overprice, Outwit, & Outplay

the Competition

Turning Objections into Sales

And Hundreds More!

Howard Brinton

Brian Buffini

David Knox

Mark Leader

Judy LaDeur

Richard Robbins

Craig Proctor

Jean Chatzky

Also Watch Hours of Instruction

by Coaching Greats:

David Knox

Judy LaDeur

Mark Leader

Craig Proctor

TRAINING & EDUCATION

Brian Buffini

Howard Brinton

Richard Robbin

Jean Chatzky

RE/MAX University has hundreds of programs which

agents access through RE/MAX Mainstreet 24 hours a

day. Agents may become accredited through many of

the classes. Check out some of these programs…

Page 18: RE/MAX Preferred 2010 Membership Guide

www.PreferredAgentSite.com

We take an active position on helping

team members generate more business.

Let’s look at how we do this.

MARKETING & ADVERTISING

Page 19: RE/MAX Preferred 2010 Membership Guide

Your Life! Your Business! Your Way!

RE/MAX represents approximately 71%

of all national real estate advertising.

Century 21 announced in 2009 they have

eliminated all such national exposure.

RE/MAX dominates the competition

in national TV and radio advertising.

MARKETING & ADVERTISING

Page 20: RE/MAX Preferred 2010 Membership Guide

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All leads from REMAX.com are driven directly to

our team members. Some real estate firms would

charge a referral fee for these leads. At RE/MAX,

we never charge you for your leads!

LEAD GENERATION

RE/MAX delivers a powerful lead

generation program designed to

increase your earning potential!

Consumers can search all listings on your website

Leads generated by your marketing are delivered to you

Lead management system included in your website

Manage your own drip marketing campaign

Automatic monthly e-newsletter available

Page 21: RE/MAX Preferred 2010 Membership Guide

Your Life! Your Business! Your Way!

All RE/MAX national advertising leads

consumers to REMAX.com and then on

to our team members.

LEAD GENERATION

Over 2 million visitors per month, making

REMAX.com 2nd only to Realtor.com. Visit

http://remaxmap.remaxbeta.com to see how

many hits we’re getting right NOW!

Page 22: RE/MAX Preferred 2010 Membership Guide

www.PreferredAgentSite.com

BRAND AWARENESS

Page 23: RE/MAX Preferred 2010 Membership Guide

Your Life! Your Business! Your Way!

1978 First Balloon

Albuquerque Balloon Festival

Fleet of Over 100 Balloons

Brand bigger than its industry

One of the top ten most

recognized brands/logos

The day you join—the world knows your name

BRAND AWARENESS

About the RE/MAX Balloon

Page 24: RE/MAX Preferred 2010 Membership Guide

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RERERE///MAXMAXMAX Associates have raised Associates have raised Associates have raised more than $90 Million for CMN!more than $90 Million for CMN!more than $90 Million for CMN!

Miracle Home Program Pledge donations per transaction or annually

Sign riders identify listings as Miracle Homes

Certificate sent to buyer or seller on your behalf

Miracle Office Program Everyone in RE/MAX regularly donates to Children’s Miracle Network

Renewed annually

Honor Card Your client will receive a card notifying them that a donation has been made to

CMN on their behalf when you donate $25 of your commission to CMN

Co-sponsor of the Komen Race for the Cure

Survivor Recognition Program

Race for the Cure has raised more than

$240 Million for research since 1982

Downloadable Services Schedule of Komen Races

Ribbon graphics

Information on RE/MAX involvement

Add reminder service to your website

Tour For The Troops Fisher House

Sentinels of Freedom

CNN Warrior One Hummer

Auto Shows, Air Shows, Veterans’ Events

COMMUNITY INVOLVEMENT

Page 25: RE/MAX Preferred 2010 Membership Guide

Your Life! Your Business! Your Way!

The RE/MAX Preferred Family

The RE/MAX Preferred Family

What Our Agents Are Saying

Meet the Rest of the Family

Page 26: RE/MAX Preferred 2010 Membership Guide

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Whether it’s the annual awards gala, Preferred member appreciation

events, or any of our many community outreach programs, we enjoy

spending time together and we find time to come together regularly.

FREEDOM

F - Family First At RE/MAX Preferred we believe in working hard but efficiently. It's

important to remember that we work hard so that we can have a comfortable and

enjoyable life with the ones we love.

R - Real Estate Real estate is our passion and it is the key that enables us to provide

comfortable and fulfilling lives for ourselves and those around us.

E - Excellence At RE/MAX Preferred we believe in committing ourselves to being

excellent at everything we do. We strive to be exceptional in our careers, relationships,

community involvement, and our character.

E - Education We believe in offering education, mentoring, coaching, and consistent

outlets for continual self improvement. With education comes expertise and with

expertise comes the ability to systemize our businesses so that we he have career growth

while also the opportunity to build a truly enjoyable way of life.

D - Dedication Since 1972 Dave Liniger, co-founder of RE/MAX has dedicated himself

to providing a real estate system built on educating agents on how to have a successful

and always developing career. We use these tools to coach our agents into building a

life worth living. We believe in working hard and playing harder. RE/MAX gives agents

all of the tools to do that.

O - Opportunity We coach our members to embrace every opportunity to grow their

business, maximize their efficiencies, and to really take the opportunity to use their suc-

cess to help others... that's the Dave Liniger way of doing business.

M - Momentum At RE/MAX Preferred we teach our agents to leverage success. This

enables them to build lifelong careers that consistently grow, no matter what the market

is like. RE/MAX Prestige has never lost sight of its momentum. With 1 office and 11

agents just nine years ago, today we are proud to be home to more than 100 of the top

real estate agents in the area.

THE RE/MAX PREFERRED FAMILY

Page 27: RE/MAX Preferred 2010 Membership Guide

Your Life! Your Business! Your Way!

THE RE/MAX PREFERRED FAMILY

At RE/MAX Preferred, we love to

have fun! Here are just some of the

events we plan regularly:

RE/MAX Day at the Ballpark

Walk for Breast Cancer

Barbeques

Parades

Fishing Trips

Happy Hours

Holiday Parties

More!

Page 28: RE/MAX Preferred 2010 Membership Guide

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Matt Curcio: The best part about being a member of

RE/MAX Preferred is the wealth of knowledge and support

offered by the company. My managers are always available to

help whenever I have questions.

Linda Hartz: A big name means better branding and more

resources. I didn't believe it when they told me that I would be

busy instantly, but I have to say, they were right! My phone

never stops ringing with leads and tons of new business!

Patrick Gillin: If RE/MAX Preferred were the title of a

movie, the managers and administrative staff in each office

would win an Oscar for their amazing team work. They will

help you become the star you were born to be!

Barry Epstein: RE/MAX Preferred is such a great place

to work! The support you get here is wonderful and the

management is completely approachable. Samantha and

Randel are very knowledgeable and are always available to

help work through any questions or difficulties.

WHAT OUR AGENTS ARE SAYING

Page 29: RE/MAX Preferred 2010 Membership Guide

Your Life! Your Business! Your Way!

Barbara Geverd: RE/MAX Preferred has been very

gracious to me. Very friendly, very helpful. And their

technology has just blown me away. They even teach us the

computer skills we need to be able to make our business

much more productive.

Todd Hahn: RE/MAX Preferred is a great place to be! The

technology and support is exceptional. I’m always able to rely

on the experience and availability of the management team.

And I love being able to take advantage of the ability to work

out of any of our offices and be licensed in Pennsylvania.

And the happy hours rock!

Sigmond Jazwiecki: Wow! A broker that truly works in his

agents best interest. What a refreshing difference! I joined

RE/MAX Preferred for their superior technology and their

professional agent support system and I can truly attest from

my experiences that the staff and broker have provided

courteous and exceptional support.

WHAT OUR AGENTS ARE SAYING

Cal Greene: The management team is always available and

ready to direct and advise. The administrative staff are

consistently ready, willing, and able to help. The

resources available are second to none! What other company

has the ability to let their agents take supplemental education

courses from the convenience of their own conference room?

My career didn’t begin until I joined RE/MAX Preferred!

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Chris and Andrea Martin: We are impressed with the

technology, the stellar support staff, and the optimistic

approach to everything at RE/MAX Preferred! We were

looking for a supportive, friendly and welcoming

environment, and we certainly found it!

Ed Keebler: Most offices just aren’t as technologically savvy

as RE/MAX Preferred. I really appreciate the thought and

effort they put into all the services they provide.

DeShantel Robinson: Before I even signed on to RE/MAX

Preferred, Broker/Owner Randel Jones spent more time with

me and gave me more helpful real estate nuggets than my

former broker/manager ever did! RE/MAX Preferred

continues to offer the technology and educational tools that

keeps their agents equipped to effectively perform their duties

in any market climate.

WHAT OUR AGENTS ARE SAYING

Patrice Joyner-Epps: I was looking for a home and I found

one here at RE/MAX Preferred. It’s a family. I can call

anyone on the management team and get the help and support

I need. Robert Lewis Stevenson has a saying, “Don’t judge

your day by the harvest, but by the seeds you sow.” RE/MAX

Preferred gives me the fertile soil to sow my seeds.

Page 31: RE/MAX Preferred 2010 Membership Guide

Your Life! Your Business! Your Way!

Licensed Broker

New Jersey

Pennsylvania Board Memberships

Burlington Camden County Board of Realtors

Salem and Gloucester County Board of Realtors MLS Memberships

TREND MLS

South Jersey Shore MLS

Cape May County MLS

Ocean County MLS

Monmouth/Ocean MLS

Middlesex MLS Affiliated Partners

Showing Solutions

Centralized Showing Service

LeadStreet

Google

GoDaddy

As much as we are proud of what we’ve

built at RE/MAX Preferred, we are

equally proud of the mortgage and title

services offered.

MEET THE REST OF THE FAMILY