www.joindurham.com

REL CATEWelcome to our world

As one of the UK’s and world’s leading research universities we believe in investing in excellence. If you are considering working here, or have already agreed to join us, at Durham University, you will find that we are committed to providing you with a welcoming and supportive environment.

We appreciate there is a lot to consider when moving to a new area, whether you are coming from abroad or elsewhere within the UK.

Durham University has a dedicated Relocation Manager, Stina Maynard who will assist you to make the move as smooth as possible. Stina has been at Durham University for over 7 years and has extensive knowledge of both the University and the surrounding Durham area.

Stina will work alongside you providing support with your domestic arrangements, offering a seamless and highly personal service to all involved in the move, to help ensure you settle into the area as smoothly as possible.

Read on to find out more. If you have any questions please contact Stina on +44 (0)191 334 9251, or email stina.maynard@durham.ac.uk.

Key Support Areas:

•Pre-Arrival

•HomeSearch

•HomeandOfficeMoves

•SchoolSearch andSelection

•MovingIn

•DurhamUniversity Orientation

•AreaOrientation

01Chris HigginsViceChancellor

SupportingyouwithyourrelocationtoDurhamcanstartwellinadvanceofyourarrival.Onceyouhavemadethedecisiontojoinus,wewillcontactyoutoestablishyourindividualrelocationrequirements,toagreeandunderstandthelevelsofsupportyouneed.Wewillthenworkwithinagreedtimescalestoensureeverythingisconsideredbeforeyouarrive.

WecanprovidepracticalinformationonlivingintheUK,fromadviceonthecostofliving,openingaUKbankaccount,obtainingyourNationalInsuranceNumber,todrivingintheUK.Wecanevenprovideadviceonwhattobringandwhattowear.

OnceweknowyourexpectedarrivaldatetoDurham,wecanarrangetocollectyoufromthelocalairport,NewcastleorDurhamTees,ormeetyoufromthetrainandtakeyoutoyournewhomeordepartment.

Pre-Arrival

02

Rental Ashort-termrentalmaysuit,toallowyoutofamiliariseyourselfwiththeareabeforeenteringintoalong-termagreement.Wecanliaisewithlocalestateagentsandpropertycompaniesforavailablepropertiesthatmatchyourneeds.

Thepropertymaybefurnishedorunfurnished.Theminimumtimeyoucanrentapropertyisusuallysixmonths.Theremaybeoccasionswhenthisisnegotiablewiththelandlordsopleaseconsultusforadvice.

Itisimportanttoarrangeaccommodationinadvance,andassistancecanbeprovidedinavarietyofways:

Home Search

Home Search

03

Home Purchase Wecanliaisewithlocalestateagentsonyourbehalf.FollowingcompletionoftheRelocationQuestionnaire,yourrequirementswillberegisteredwithestateagentsandsuitablehousesselectedthatmatchyourcriteria.

Wecanalsoviewpropertiesonyourbehalf,oraccompanyviewingsasrequired.Supportcanalsobeprovidedwiththenegotiationprocess,withtheaimofachievingthebestpossiblepriceforyourchosenproperty.Adviceandassistancewithremovalsandsettlinginservicesarealsoavailable.

University Accommodation DurhamUniversityhasasmallnumberofhousesandthereforegenerallydoesnothaveaccommodationavailabletonewstaff.Propertiesdohoweverbecomeavailableoccassionallyforletonashorttermbasisandwecancheckthisforyouifrequired.

WhetheryouarerelocatingfromabroadorfromwithintheUK,weareheretohelpwithrelocatingyourhomeandofficetoDurhamasrequired.Workingwithourapprovedsuppliers,orwithoneofyourownchoice,wewilloverseethearrangements;fromsettinguptheappointmentstoassessthemovecontents;tothefinaldeliverytoDurham.

Home and Office Moves

Weareabletoprovidefullinformationoneducationalopportunitiesavailableintheregiontoensureyourchildrenaresettledinaschoolsuitedtotheirneeds.

Accompaniedvisitsandassessmentscanbearranged,withtheaimofgettingyourchildrenintothechosenschool.Adviceonschooling,syllabuses,examinations,entryprocedures,registrationandanyrelevantfeesareallavailable.Organisinguniforms,appointments,moving-updays,etc.canallbearranged.

Wecanalsoofferrecommendationsonthemostsuitablehomesearchlocation,closetothenewschool.

School Search and Selection

04

Settling-In Services• UtilitiesInstallation–wecanattendanemptypropertytoallowaccessforinstallationservices,

meterreadings,safetychecksetc.(includingTVandtelephonelines)

• HealthcareServicesAssistance–wecanhelpinlocatingandregisteringwithalocaldoctor(GP),dentist,opticiansorotherspecialisthealthcareproviders

• LeisureFacilities–wecanprovideafullrangeoflocalleisurecomplexes,placesofinterest,andamenities

• PortfolioofContacts-wecanprovideyouwithcontactdetailsfortradeservices(domesticstaffandgardenersforexample),interiordesignandrefurbishmentservicesandprofessionalservices(solicitorsetc.)

• Ad-hocServices-wewillbeonhandtooffersupportandguidanceonanythingelseyourequire,tohelpyousettlein.

Moving InSettlingintoyourpropertycanbetimeconsuming.Belowareaselectionofserviceswecanbeavailabletosupportwith,ifrequired,tohelpyousettleintoyournewhome:

Toensureyousettleintoyournewroleasquicklyaspossible,wewillensureyouhavealloftheessentialinformationyouwillneedaboutDurhamUniversityavailableonyourfirstday.Thiswillincludeprovidingrelevantstaffinductiondates,informationonpayandpensions,staffbenefitsandwhotocontactformoreinformationandwheretogetyourUniversitycampuscard.Wewillalsoprovideyouwithalistofkeydepartmentalcontactssoyouknowwhotocontactfirsthandand,ifrequired,ensurethatyourCIS(IT)logindetailsareprovidedinadvanceofyourarrival.

InformationwillbeprovidedonSeniorCommonRoom(SCR)membershipsandwewillhelpfamiliariseyouwithinformationonthemanyeventsandculturalactivitiesavailablewithinDurhamUniversity,andhowtogetinvolved.

Durham University Orientation

05

What’s Next? TodiscussanyaspectofyourmovetoDurham,pleasecontactyourRelocationManager,StinaMaynard,on+44 (0)191 334 9251oremailstina.maynard@durham.ac.uk

Inaddition,wecanprovideanoverviewofthelocalarea,accompanyingyouonvisitstopredeterminedareasthatmaybeofinteresttoyouandfamilyforyournewlifeinDurham.

Thisservicecaninclude:

• Alocalareaoverviewhighlightinghousing,healthcare,shopping,localauthorityservices,parks,placesofworship,sitesofhistoricorculturalinterest,leisurefacilitiesandpublicandprivatetransportnetworks.

• TheprovisionofanareainformationpackwithuptodatelocalmapsofDurhamandsurroundingtowns,theDurhamPocketGuideandaselectionofregionaleventguides.

Area Orientation