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Reliance Windows Live User Guide

Reliance-Mail User Guide

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Page 1: Reliance-Mail User Guide

Reliance – Windows Live User Guide

Page 2: Reliance-Mail User Guide

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Contents

1. About Reliance – Windows Live User Guide ......................................................................................... 3

2. Accessing Your Mails: ............................................................................................................................ 3

3. How to add your e-mail account to Microsoft Outlook ........................................................................ 4

4. How to add your e-mail account to Microsoft Outlook Express ......................................................... 10

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1. About Reliance – Windows Live User Guide This user guide will explain you how to access emails and configure settings for Outlook & Outlook

Express.

2. Accessing Your Mails: By logging on to www.home.live.com or www.reliancemail.net from any where in the world you can

access Reliancemail.net or Ricmail.com email accounts. You must type your complete email address to

access your account. For example if your email address is [email protected], they you must

type [email protected] followed by the password.

After first login to Reliance Windows Live email service some of the profile information might be asked

in order to give you better service.

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3. How to add your e-mail account to Microsoft Outlook

If you use Outlook to access your Reliance/Hotmail Inbox, depending on the version of Outlook installed on your computer you can download the free Microsoft Office Outlook Connector program or you can change your Outlook settings to use the POP3

To determine which version of Outlook you are using, on the Help menu, click About. The About dialog shows details about the program including the program name and version. Get your latest copy of Microsoft Outlook 2007 today!

For Outlook 2003 or Outlook 2007 To access your Reliance/Hotmail account, we recommend installing the Microsoft Office Outlook Connector. Outlook Connector is a free add-on that lets you view your e-mail messages and your Windows Live Calendar, so you can use Outlook to keep track of all your e-mail accounts and schedules in one place.

Add a Reliance/Hotmail POP3 account in Outlook 2003/2007:

NOTE: If you are moving from DAV to POP3, there are a few important differences. With POP3, there is no synchronizing. For example, if you read an e-mail message in Outlook the message will be unread if you view your Reliance/Hotmail account on the web. Also, only messages in your Reliance/Hotmail Inbox will display in Outlook. Other folders, and any messages in them, will not be displayed.

1. In Outlook, on the Tools menu, click Account Settings

2. Under E-mail tab, click New.

3. Choose Microsoft Exchange, POP3, IMAP, or HTTP and click Next.

4. Click Manually configure server settings or additional server types and click Next.

5. Choose Interner E-mail and click Next.

6. Under User Information type your name and email address.

7. Under Server Information:

* Choose POP3 as account type.

* In the Incoming mail server (POP3) field, type pop3.live.com.

* In the Outgoing mail server (SMTP) field, type smtp.live.com.

8. Under Logon Information, type your Username as the email address and your password.

9. Click More Settings

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10. On the Outgoing Server tab, select My outgoing server (SMTP) requires authentication

check box.

11. On the Advanced tab tab, type the following information, and then click OK.

Under Incoming Server (POP3):

Select the This server requires an encrypted connection (SSL) check box.

In the Incoming Server (POP3) field, the number 995 should display. If not, select the

number and type 995.

Under Outgoing Server (SMTP):

In the Outgoing Server (SMTP) field, type 25 or 587 for the port number.

Under Use the following type of encrypted connection choose AUTO (in Outlook 2007). If

you are using Outlook 2003, choose SSL.

Select the Leave a copy of messages on the server check box if you want to see your messages

when you use Reliance/Hotmail in a web browser, your mobile phone, or other e-mail programs.

If you want to delete your messages from the Reliance/Hotmail server after you read them, clear

this check box. Click OK.

12. Click Test Account Settings.

If the test is successful, click Next. If the test fails, check the values you typed in the previous

steps.

13. Click Next and then Finish.

14. Take a look at the account settings by going to Tools in the menu and clicking Account

Settings. If you see your Reliance/Hotmail account with Type 'HTTP', select the account and

click the Remove button (NOTE: this should apply if you are moving from the DAV protocol to

the POP protocol - you've added an account with POP through the above instructions and now

need to delete the previous account accessed through DAV).

For Outlook 2002 or earlier

You can set up POP3 or upgrade to a more recent version of Outlook.

Add a Reliance/Hotmail POP3 account in Outlook:

NOTE: If you are moving from DAV to POP3, there are a few important differences. With POP3, there is no synchronizing. For example, if you read an e-mail message in Outlook the message will be unread if you

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view your Reliance/Hotmail account on the web. Also, only messages in your Reliance/Hotmail Inbox will display in Outlook. Other folders, and any messages in them, will not be displayed.

1. In Outlook, on the Tools menu, click E-mail Accounts.

2. Choose Add a new e-mail account, and then click Next.

3. In the Server Type box, select POP3.

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4. In the Internet E-mail Settings (POP3) box, type the following Reliance/Hotmail account information

Under User Information:

In the Your Name field, type your name.

In the E-Mail Address field, type your Windows Live ID

(for example: [email protected] or [email protected]).

Under Server Information:

In the Incoming mail server (POP3) field, type pop3.live.com.

In the Outgoing mail server (SMTP) field, type smtp.live.com.

Under Logon Information:

In the User Name field, type your Windows Live ID

(for example: [email protected] or [email protected]).

In the Password field, type the password you use with your Windows Live ID.

5. On the Outgoing Server tab, select the My outgoing server (SMTP)

requires authentication check box.

6. Click on the More Settings button in the lower right corner

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On the Advanced tab tab, change the following information

Under Incoming Server (POP3):

Select the This server requires an encrypted connection (SSL) check box.

In the Incoming Server (POP3) field, the number 995 should display. If not,

select the number and type 995.

Under Outgoing Server (SMTP):

Select the This server requires an encrypted connection (SSL) check box.

In the Outgoing Server (SMTP) field, type 25 or 587 for the port number.

Select the Leave a copy of messages on the server check box if you want to see your messages

when you use Hotmail in a web browser, your mobile phone, or other e-mail programs. If you want to delete your messages from the Hotmail server after you read them, clear this check box.

Click OK

7. Click Test Account Settings.

If the test is successful, click Next. If the test fails, check the values you typed in step 4.

8. Click Finish.

9. Take a look at the account settings by going to Tools menu and clicking E-Mail Accounts. Select View or

change existing e-mail accounts and then click Next. If you see any accounts listed as Hotmail or MSN

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with Type 'HTTP', select the account and click the Remove button and then click Yes (NOTE: this will

only apply if you are moving from the DAV protocol to the POP protocol - you've added an account with POP

through the above instructions and now need to delete the previous account accessed through DAV).

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4. How to add your e-mail account to Microsoft Outlook Express

If you use Outlook Express to access your Reliance/Hotmail Inbox, you can download the free Windows Live Mail program or you can change your Outlook Express settings to use the POP3

Use Windows Live Mail as your e-mail program If you have Windows XP with Service Pack 2 or later installed on your computer, we recommend installing Windows Live Mail to access your Reliance/Hotmail account. Windows Live Mail is a free e-mail program with many of the same features as Outlook Express, such as synchronizing your e-mail messages, folders, contacts, and more. It also includes junk mail filtering and a built-in calendar that works with your Windows Live Calendar.

Add a Reliance/Hotmail POP3 account in Outlook Express

NOTE: If you are moving from DAV to POP3, there are a few important differences. With

POP3, there is no synchronizing. For example, if you read an e-mail message in Outlook

Express the message will be unread if you view your Reliance/Hotmail account on the web.

Also, only messages in your Reliance/Hotmail Inbox will display in Outlook Express. Other

folders, and any messages in them, will not be displayed.

1. In Outlook Express, on the Tools menu, click Accounts.

2. Click Add, and then click Mail.

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3. Type your name, and then click Next.

4. Type your full Reliance/Hotmail e-mail address, and then click Next.

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5. Enter the following information, and then click Next:

In the My incoming mail server is a list, click POP3.

In the Incoming mail (POP3, IMAP, or HTTP) server box, type pop3.live.com

In the Outgoing mail (SMTP) server box, type smtp.live.com

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6. Type the account name (type your full Reliance/MSN address if you have an @ricmail.com or

@reliancemail.net account) and the password for your Reliance/Hotmail account. Clear the Remember

password check box unless you're the only person with access to the computer. Make sure that the Log on using Secure Password Authentication (SPA) check box isn't selected.

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7. Click Next, and then click Finish.

8. In the Internet Accounts window, click the Mail tab, click the Reliance/Hotmail account that you

added, and then click Properties.

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9. Click on the Servers tab and under 'Outgoing Mail Servers', please check the "My server requires authentication" box.

10. Click on the Settings button to the right of the "My server requires authentication" option.

You may need to turn on the "Use same settings as my incoming server" option unless you are

using a special account setup requiring a different Account name and password. Most people

will need to use the default option of "Use same settings as my incoming server".

11. Click the Advanced tab, and under Server Port Numbers, enter the following information, and then

click OK:

In the Incoming mail (POP3) box, type 995.

In the Outgoing mail (SMTP) box, type 25 or 587.

Under both Outgoing mail (SMTP) and Incoming mail (POP3), select the This server requires a

secure connection (SSL) check box.

Under Delivery, select the Leave a copy of messages on server check box if you want to see your

messages when you use Hotmail in a web browser, your mobile phone, or other e-mail programs. By

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default, Outlook Express will delete the messages from the Hotmail server when they are downloaded to your computer.

12. Click OK.

13. On the Internet Accounts window, take a look at your mail accounts by selecting the Mail tab. If you see your Reliance/Hotmail account with Type 'HTTP', select the account and click the Remove button

(NOTE: this should apply if you are moving from the DAV protocol to the POP protocol - you've added an account with POP through the above instructions and now need to delete the previous account accessed through DAV).