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Relationship Manager: Kevin Noren Trainer: Emily Stephans U.S. Bank’s Access ® Online for State of Nevada

Relationship Manager: Kevin Noren Trainer: Emily Stephans Relationship Manager: Kevin Noren Trainer: Emily Stephans U.S. Banks Access ® Online for State

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Page 1: Relationship Manager: Kevin Noren Trainer: Emily Stephans Relationship Manager: Kevin Noren Trainer: Emily Stephans U.S. Banks Access ® Online for State

Relationship Manager: Kevin Noren

Trainer: Emily Stephans

Relationship Manager: Kevin Noren

Trainer: Emily Stephans

U.S. Bank’s Access® Onlinefor

State of Nevada

U.S. Bank’s Access® Onlinefor

State of Nevada

Page 2: Relationship Manager: Kevin Noren Trainer: Emily Stephans Relationship Manager: Kevin Noren Trainer: Emily Stephans U.S. Banks Access ® Online for State

Introductions and Program UpdateIntroductions and Program UpdateKimberlee Tarter, Purchasing Division

Introduction of state representatives;

Current card(s) status;

P Card exit information; and

Welcome US Bank!

Page 3: Relationship Manager: Kevin Noren Trainer: Emily Stephans Relationship Manager: Kevin Noren Trainer: Emily Stephans U.S. Banks Access ® Online for State

Access OnlineAccess OnlineAccess Online is a web-enabled

card program management and reporting tool. Access Online iscustomized to meet your organization’s needs.

Today’s training will focus on how you will use Access Online to manage your card program.

Page 4: Relationship Manager: Kevin Noren Trainer: Emily Stephans Relationship Manager: Kevin Noren Trainer: Emily Stephans U.S. Banks Access ® Online for State

ResourcesResourcesAccount Coordinator

– Jodi Kellogg– [email protected]

– 612 973 1255

Access Online Technical Support– 877 452 8083

Web-based training– https://wbt.access.usbank.com

– Program Administrator password: kenya

– Cardholder password: nairobi

Page 5: Relationship Manager: Kevin Noren Trainer: Emily Stephans Relationship Manager: Kevin Noren Trainer: Emily Stephans U.S. Banks Access ® Online for State

Access Online TasksAccess Online TasksLogging in to Access OnlineManaging your user information Maintaining and creating accountsViewing and disputing transactionsRunning reportsViewing card account informationUsing web-based training

Page 6: Relationship Manager: Kevin Noren Trainer: Emily Stephans Relationship Manager: Kevin Noren Trainer: Emily Stephans U.S. Banks Access ® Online for State

Logging InLogging Inhttps://access.usbank.com

– Organization Short Name (NEVADA)

– User ID (will be provided)

– Password (will be provided)– Forgot your password?

Online Registration– For cardholders

Page 7: Relationship Manager: Kevin Noren Trainer: Emily Stephans Relationship Manager: Kevin Noren Trainer: Emily Stephans U.S. Banks Access ® Online for State

Managing Your User InformationManaging Your User InformationMy Personal Information

– Change password and authentication

– Enter contact information

– View account access

Page 8: Relationship Manager: Kevin Noren Trainer: Emily Stephans Relationship Manager: Kevin Noren Trainer: Emily Stephans U.S. Banks Access ® Online for State

Maintaining and Creating AccountsMaintaining and Creating AccountsMaintain existing accounts

– Change contact information (PCAs)

– Modify limits (PCAs)

– Modify merchant controls (PCAs and TCAs)

Create new accounts (PCAs)– Cardholder can enter contact information

Page 9: Relationship Manager: Kevin Noren Trainer: Emily Stephans Relationship Manager: Kevin Noren Trainer: Emily Stephans U.S. Banks Access ® Online for State

Maintaining and Creating AccountsMaintaining and Creating AccountsAccount AdministrationActive Work QueueRequest Status Queue

Page 10: Relationship Manager: Kevin Noren Trainer: Emily Stephans Relationship Manager: Kevin Noren Trainer: Emily Stephans U.S. Banks Access ® Online for State

Viewing and Disputing TransactionsViewing and Disputing TransactionsTransaction Management

– View transactions

– Dispute transactions

Page 11: Relationship Manager: Kevin Noren Trainer: Emily Stephans Relationship Manager: Kevin Noren Trainer: Emily Stephans U.S. Banks Access ® Online for State

Running ReportsRunning ReportsReporting

– Standard reports

– Scheduling reports

– Flex data reporting

Page 12: Relationship Manager: Kevin Noren Trainer: Emily Stephans Relationship Manager: Kevin Noren Trainer: Emily Stephans U.S. Banks Access ® Online for State

Useful ReportsUseful ReportsAccount List

– List of cardholders

Past Due– Delinquencies

Transaction Detail– Transactions

– Payments

– Disputes

Page 13: Relationship Manager: Kevin Noren Trainer: Emily Stephans Relationship Manager: Kevin Noren Trainer: Emily Stephans U.S. Banks Access ® Online for State

Viewing Account InformationViewing Account InformationAccount Information

– Statements

– Electronic Payments (travel only)

– Account Profile

Page 14: Relationship Manager: Kevin Noren Trainer: Emily Stephans Relationship Manager: Kevin Noren Trainer: Emily Stephans U.S. Banks Access ® Online for State

Card ActivationCard Activation

Automated telephone system

Procurement Cards– Use last 4 digits of EMPLOYEE ID #

Corporate/Travel Cards– Use last 4 digits of SOCIAL SECURITY #

CTS (GHOST CARDS)– Will already be activated and ready to use

Page 15: Relationship Manager: Kevin Noren Trainer: Emily Stephans Relationship Manager: Kevin Noren Trainer: Emily Stephans U.S. Banks Access ® Online for State

State of Nevada Contract Managers:State of Nevada Contract Managers:

Procurement Program

Contract issues:

Lyn Callison [email protected]

Request to Enroll Agencies:

Kim [email protected]

775-684-0170 Main Line

Travel Program

Contract Issues:

Kimberlee [email protected]

Travel Program Questions:

Cindy Stoeffler [email protected]

Page 16: Relationship Manager: Kevin Noren Trainer: Emily Stephans Relationship Manager: Kevin Noren Trainer: Emily Stephans U.S. Banks Access ® Online for State

Thank you for attending!Thank you for attending!