TheSeeMeasaPerson™RelationalCompetenceAssessment

FoundationofPatientExperience Our groundbreaking See Me as a Person™ program is one of the fastest and most sustainableinterventionsforimprovingthepatientexperience.Itistheonlystaffdevelopmentsolutionintheindustrythataddressesthepatientexperiencebyteachinginterprofessionalcliniciansthefourpracticesthatensurepatientsandtheirfamiliesfeelsafe,seen,andheldwitheveryencounter,everytime.Researchrevealsthattheintegrationofrelationalandtechnicalskillsisnecessarytoachieveoptimalquality,safetyandpatientexperience.

Anethicofcaringisgroundedintheuniversaltruththathumanbeingsarealldependentononeanother.Weallexperiencemomentsofvulnerabilityandsuffering.Anethicofcaring isbuiltontheideathatashealthcareprofessionals,wehaveamoralcommitment toprotectandpreservehumandignityandtoneverreduceapersontothestatusofobject.ThesevaluesarethefoundationofourworkatCreativeHealthCareManagement.

BreakthroughinMeasuringandDevelopingRelationalCompetencies

Tomeasureyourclinician’scurrentrelationalcompetencylevelanddevelopabaselineforindividualandteamdevelopment,CreativeHealthCareManagement isofferingan innovativeweb-basedassessmentwhichmeasureskeybehaviorsaroundtherelationshipsofindividualswiththeirco-workersandpatients.

Quality,Safety,

ExperienceTechnicalRelational

Relational+TechnicalProficiencyTherapeuticCare

Therelationalassessmentprovidesvitalopportunitiestohighlightstrongbehaviorstoappreciateandencourage,andidentifiesbehaviorsthatreflectgapsinperceptionbetweenselfandothers.Theseinsights:

• Demystifyrelationalknowledge,skills,andmindsetthroughassessment(evaluation)• Strengthenawarenessandinsights• Facilitatepersonaldevelopment(individualandcollective).

StreamlinedandData-DrivenAssessmentProcess

Theassessmentprocessisfullycustomizablebased on each organization’s unique needs. Itcan seamlessly integrate multiple dimensions,includingpeerfeedback,supervisororpreceptorassessment, direct-report feedback, and self-assessments,providingorganizations,clinicians,and administration with valuable data-driveninsights.Thisseamlessanduser-friendlyonlineassessmenttakes10to12Minutestocomplete.The advanced technology of our assessmentprocess is powered by OnSomble, and usersreceive a wide range of reports, as describedbelow,whichareinvaluableintailoringongoingdevelopmentforindividualsandteams.

QuantifyingRelationalCompetence

The See Me as a Person™ Competency Insightsprovide executives and organizational leaders withinvaluable tools that efficiently optimize workforceinvestment.Ourassessmentprocesscollectsmillionsofdatapoints thatestablishanevidence-basedapproachtocompetencydevelopment.Yourorganizationwillbeabletospecificallytargetrelationalbehaviorsandinformstrategies for continued improvement, thus effectivelydeveloping skills that impact both patient experience,employeeteamwork,engagement,andcommunication.Leaders and managers will be able to leverageunparalleleddata todemonstrate theevolutionof therelational competence your teams over several years,utilizingdataanalyticstoempiricallyshowprogressandcompetencydevelopment.

ScalablePricingStructure TheinvestmentfortheSeeMeasaPerson™RelationalCompetenceAssessmentisbasedonaslidingscaleaccordingtothenumberofusersthe client chooses to have in the platform.Allusers get unlimited use of the software,includingunlimitedassessmentsthroughouttheyear. Volume-based pricing supports scalability.Themostcost-effectiveinvestmentincludesallclinical staff members throughout theorganization,whichsignificantlylowerstheper-usercosts.

FlexibleReportsatYourFingertips

Your organization will have access to a widemenu of analytical reports at multiple levels,ranging from the individual to the entireorganization.Allreportscanbeeasilyfilteredandbenchmarked by several variables, includingeducation level, tenure, job title, department,shift, andmuchmore. Our platform also allowseach manager to have access to their team’sinsight’s, based on the organizational hierarchy,thus significantly enhancing their 1-on-1interaction and ensuring that managers areempowered to maximize their team’s growthopportunities.

SupportMagnet®DesignationRequirements

OuronlineplatformsupportMagnet®hospitalsandhealthcareorganizationsseekingMagnet®bysimplifyingseveralANCCrequirements,including:• StreamlinedPeerFeedbackprocessthatcanbe

administeredtoallnurses• Automatically collect and track required

demographic information for the ANCC datacollectiontool(DDCT)

• Supports the requirement for meaningfuldocumentation of professional developmentactivitiesthatcontributetotheimprovementinknowledge,skills,orpracticeintheworkplace

Identify behaviors that reflect gaps

Prioritize “vital behaviors” of individuals and teams

Cloud-based and accessible from

any web-enabled device

Quantify individual and aggregate growth through data