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Regulatory StreamliningImplementing the Task Force
Recommendations
March 26, 2013March 26, 2013
Presentation Outline
Background Accomplishments/ongoing efforts Today’s discussion topics
DRC review process Project Manager Land development code
Future topics Next steps and requested action
Presentation Outline
Background Accomplishments/ongoing efforts Today’s discussion topics
DRC review process Project Manager Land development code
Future topics Next steps and requested action
Background
Task Force Appointed March
2011
Presented recommendations to BCC November 2012
BCC directed staff to develop an implementation strategy
Background
Recommendations 8 goals
3 categories Minor,
administrative Longer-term Policy considerations
Presentation Outline
Background Accomplishments/ongoing efforts Today’s discussion topics
DRC review process Project Manager Land development code
Future topics Next steps and requested action
Accomplishments/Ongoing Efforts
Technology Building on our Fast Track online services Updated permitting system – June 2012 Flexibility for reviewers
built into system Interactive forms,
updating checklists Adding services to
Fast Track Working toward online
permitting
Accomplishments/Ongoing Efforts
Customer service One-stop residential permitting Shorter wait times Addressing inspection issues in the field Dealing with unlicensed contractors
Accomplishments/Ongoing Efforts
HomeownerHomeowner Small business Small business
ownerowner Residential builder Residential builder Nonresidential Nonresidential
builder builder ContractorContractor Developer/Developer/
consultantconsultant
Plan amendmentPlan amendment RezoningRezoning Variance/special exceptionVariance/special exception PD-LUP, PSP, DPPD-LUP, PSP, DP ConcurrencyConcurrency PlattingPlatting Construction planConstruction plan Building permitBuilding permit Subtrade permitSubtrade permit Home modificationHome modification Garage doorGarage door ConversionConversion PatioPatio Lot gradingLot grading Pool Pool DemolitionDemolition FenceFence Boat dock/rampBoat dock/ramp Boat/RV storageBoat/RV storage Zoning verificationZoning verification Tree removalTree removal
Personalize the Personalize the serviceservice
Provide options Provide options (technology)(technology)
Anticipate their Anticipate their needsneeds
Map their process Map their process Look for Look for
alternatives alternatives Make the process Make the process
more flexible more flexible
Customer Service Strategy
Who are our Who are our customers?customers?
What services What services do they need?do they need?
How can we How can we best serve best serve them?them?
Accomplishments/Ongoing Efforts
Open for Business Customer service Pre-application review Minimize cost Single point of contact Save time Minimize approval steps Process improvements Post project approval
Presentation Outline
Background Accomplishments/ongoing efforts Today’s discussion topics
DRC review process Project Manager Land development code
Future topics Next steps and requested action
Today’s Discussion Topics
Task Force goals DRC review process Project Manager
Today’s Discussion Topics
Issues Need single point of contact Need the opportunity to work
with staff to resolve technical issues
Today’s Discussion Topics
Staff recommendations Assign project manager
Based on project type (LUP, PSP, DP) Acts as single point of contact for
applicant Coordinates with staff based on specifics
of project
Existing staff conducts technical review (in coordination with project manager and applicant)
Project manager prepares a technical analysis for DRC
DRC role remains the same
Today’s Discussion Topics
Implementing DRC/project manager recommendationsRevise review processDRC membershipDRC Office – centralize
DRC functionsTimeline
Drafting roles and responsibilities, revising code, SOPs
Initiate pilot project(s): April/May Rollout expected: August/September
Chairman (designated by Chairman (designated by Mayor)Mayor)
Director or Manager:Director or Manager:• Public Works (Deputy Public Works (Deputy
Director/County Engineer)Director/County Engineer)• Utilities (Manager, Development Utilities (Manager, Development
Engineering)Engineering)• Planning ManagerPlanning Manager• Zoning ManagerZoning Manager
DRC MembershipDRC Membership
Today’s Discussion Topics
Land Development CodeTask Force recommended a complete overhaul
Out of date Needs to be made consistent with recent
Comprehensive Plan changes Discourages infill and redevelopment Customer service issue
Major project – budget implications
Presentation Outline
Background Accomplishments/ongoing efforts Today’s discussion topics
DRC review process Project Manager Land development code
Future topics Next steps and requested action
Future Topics
Infill and redevelopment strategies Concurrency Comprehensive Plan changes Land development code update
Future Topics
Infill and Redevelopment StrategiesTask Force recommendations
Additional guidance in the Comprehensive Plan
Code changes (short- and long-term) Project review process Programs and incentives
for redevelopment areas
Future Topics
ConcurrencyTask Force recommendations
Process changes Specific policy changes Policy review
Future Topics
Comprehensive PlanTask Force
recommendations Process changes Specific policy changes Policy review
Future Topics
Land Development Code UpdateChanges
Unified LDC Form-based Update review processes
Interim code fixes Eliminate redundancy
and inconsistency Build in flexibility Provide clarification
Presentation Outline
Background Accomplishments/ongoing efforts Today’s discussion topics
DRC review process Project Manager Land development code
Future topics Next steps and requested action
Next Steps and Requested Action
Next Steps Continue work on implementing
recommendations Schedule future
discussion items
Next Steps and Requested Action
Requested Action Direct staff to proceed with
changes to the DRC process Finalize changes Run pilot projects Bring back revisions to the
code and administrative regulations
Regulatory StreamliningImplementing the Task Force
Recommendations
March 26, 2013March 26, 2013
