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Page 1: regulatory compliance. SOUND THAT MOVES PEOPLEc353616.r16.cf1.rackcdn.com/Vocia_Brochure_NA_Healthcare_(Feb1… · Voice over IP paging (VoIP) VoIP delivers clear, more intelligible

created by

SOUND THAT MOVES PEOPLE™

Some of the features and benefits Vocia offers are:

FEATURES BENEFITS

Decentralized, Ethernet-based System ArchitectureSpan multiple buildings over the network with no single point

of system failure; easily scalable

Vocia End Points Act as IP Appliances Gain greater system reliability and expanded system limits

with all necessary control and processing onboard each device

Multiple Layers of System RedundancyHigher reliability, lower operational costs, increased efficiency

and ease of maintenance; regulatory compliance

Remote Monitoring and Support CapabilitiesEasier system maintenance and greater visibility into system health;

regulatory compliance

Page Stacking with Full Zone Control (standard)No waiting to make a page; increases efficiency with zone-appropriate

pages; reduces disruptions caused by “All Call” pages

Voice over IP paging (VoIP)VoIP delivers clear, more intelligible audio, when and where it’s needed;

increases patient and staff satisfaction

Adaptive Ambient Noise Compensation DeviceAutomatically adjusts volume levels based on surrounding noise levels;

delivers optimal audio experience for a healing environment

Third-party Interoperability (via middleware or third party controller)Integration into other relevant data systems, reducing specialized

staff requirements and maintenance costs

Prerecorded Message Playback Function Reduces mistakes through automation of message playback

Text-to-Speech Features with Web-based InterfaceDelivers more consistent paging environment and pages; connects

with other data systems via middleware for automated overhead paging

Prerecorded Message SchedulingSet up predetermined messages and playback timing

on a customizable schedule

End of Speaker Line MonitoringProvides line supervision to detect faults before they affect pages

or negatively impact intelligibility

System Email NotificationsEmail notifications provide system status, communicating potential

system issues as they arise

IP-Based Desk and Wall Paging Stations (end points)Reduces the need to pull cable back to a distant headend; standard

Ethernet connection can be added to the nearest edge switch

Intuitive Windows®-based Software (Vocia Certification Training required) Navigate, manage and operate the system remotely from your desktop

networked public address system

Since 1976, organizations around the world have depended on Biamp to deliver reliable and industry-leading innovations. You’ll find Biamp technology working today within mission-critical audio systems in healthcare, higher education, transportation, sports and entertainment venues and other demanding environments. Best of all, Vocia comes standard with

Biamp’s legendary sound quality and reliability. With each Vocia installation, Biamp is there with global distributions, applications support and unmatched customer service. With Vocia at the heart of your paging system, you can always count on sound that moves people.

Biamp is committed to continuous research and development to meet the complex, changing needs of the healthcare market. Our people and our partners are located around the world, enabling us to continuously learn about what you and your customers need. Our

commitment is to provide superior audio solutions with proven IT technology, delivering uncompromised solutions without sacrificing peace of mind in regards to patient care standards, system reliability and regulatory compliance.

w w w. b i a m p . c o m + 1 5 0 3 6 4 1 7 2 8 7 8 0 0 8 2 6 1 4 5 7 (US and Canada)

©2012 Biamp Corp. “Sound that moves people” is a trademark,

Biamp and Vocia are registered trademarks of Biamp Corp.

All other trademarks belong to their respective owners.

022012_1500_NA HLTHCR

BIAMP SYSTEMS’ COMMITMENT TO STANDARDS & GUIDELINES WORLDWIDE

ISO9001:2008The comprehensive International Standard for Quality Management Systems that covers all aspects of design, manufacturing and sales.

UL 60065 / C-ULUnderwriters Laboratory (UL) is one of the world’s leading providers of product safety and certification testing services.

RoHS Restriction of Hazardous Substances (RoHS) directive restricts the use of certain hazardous substances in electrical and electronic equipment.

The Vocia Family of ProductsAUDIO OUTPUTSVA-2060/VA-2060e: : Networked, CobraNet® enabled, two-channel amplifiers; 60 Watts RMS per channel.VA-4030/VA-4030e: Networked, CobraNet enabled, two-channel amplifiers; 30 Watts RMS per channel.VA-8600/VA-8600c: Networked, CobraNet enabled, multi-channel amplifiers.VO-4: Networked audio output expansion device, adds four line-level output channels.

AUDIO INPUTSDS-4: Desktop networked paging station with embedded DSP and on-board memory. Can store four user-configurable codes.

DS-10: Desktop networked paging station with embedded DSP and on-board memory. Can store 999 user-configurable codes.

WS-4/EWS-4: Wall-mounted networked paging station with embedded DSP and on-board memory. Can store four user-configurable codes.

WS-10/EWS-10: Wall-mounted networked paging station with embedded DSP and on-board memory. Can store 999 user-configurable codes.

VI-6: Networked audio input expansion device, adds six channels of audio.

SERVERSMS-1: Networked message server that supports multiple paging functions.

TTS-1: Networked text-to-speech server that supports the creation of browser-based courtesy announcements.

CONTROLLERSANC-1: Allows automatic output level adjustments in response to changing ambient noise levels.

ELD-1: Networked safety device for line monitoring of speaker runs.

LSI-16/LSI-16e: Emergency interface betweenVocia system and emergency/fire alarm systems.

CI-1: Facilitates necessary connections between theLSI-16 and a fire alarm.

WR-1: Networked wall remote designed to control background audio in music zones.

SPECIALTY MODULESAM-600/AM-600c: Basic amplifier module for VA-8600/VA-8600c.

IM-16: Module for LSI-16 providing additional 16 control inputs.

PARM-1: Module allows for control of external devices during paging for VA-8600/VA-8600c.

VFOM-1: Offers selectable 7:1 or dual 3:1 channel failover for VA-8600/VA-8600c.

Page 2: regulatory compliance. SOUND THAT MOVES PEOPLEc353616.r16.cf1.rackcdn.com/Vocia_Brochure_NA_Healthcare_(Feb1… · Voice over IP paging (VoIP) VoIP delivers clear, more intelligible

move forwardwith vocia networked media systemsVocia® is more than a basic public address system. It’s the result of Biamp understanding your needs and acting on the evolving communication trends in Healthcare Information Technology. By using proven IT technologies and applying them to standard and advanced public address features, Vocia delivers a superior alternative to the traditional analog public address system. Vocia uses standard Ethernet infrastructure to lower your total cost of ownership, and provides software tools for easier system implementation, remote support and maintenance.

When designing a system as critical as a hospital public address, Vocia’s feature-rich options and flexibility deliver what’s needed to create the perfect system regardless of the size. Whether for a simple overhead paging application or for the most advanced critical code call or staff call system, Vocia’s features deliver the overhead paging solution needed. Plus, Vocia’s decentralized architecture provides a modular, scalable system, enabling you to build a customized solution that fits even the most challenging spaces.

One of Vocia’s leading advantages is the ability to incorporate most of your facility’s legacy analog audio system while bridging to the future as your requirements change. It is this balance of reuse and advanced future proofing that provides you an ideal system regardless of how unique the need is.

Whether for a simple overhead paging application or the most advanced integrated system, Vocia’s features deliver the solution for today and as your needs grow.

Since Vocia is network-based with decentralized processing and page routing, it delivers the highest degree of system scalability and reliability. Multi-building facilities, like hospitals and patient care centers, require a variety of paging capabilities — from live, user recorded and prerecorded messages to zone-specific administrative announcements. The modular construction of Vocia allows for easy expansion and message management, adding features such as additional zones and buildings as needs grow and change. Best of all, Vocia comes standard with Biamp System’s legendary sound quality and reliability.

server room interfaceVocia has special features available via the Message Server (MS-1) and Text-to-Speech (TTS-1) server. The TTS-1 allows for greater automation and interoperability with third-party systems via middleware or third- party controller.

facilities/it administrationVocia’s decentralized, network-based architecture enables the creation of a customized audio solution that is easily maintained and monitored, on-site and through remote management.

operators/call centers

narrow cast vs. all call

Telephone Integration to a Message Server (MS-1) provides superior emergency paging and general overhead paging across all buildings included in the system.

Vocia provides superior message management with its network-based architecture, software zone management and ambient noise compensation — which further reduces noise levels and ensures messages are loud enough during peak activity times. Whether an announcement needs to be heard in the Emergency Department or across several areas or zones, messages go exactly where they’re needed. This provides a quieter healing environment.

information/patient registrationThe easy-to-use Desk Stations facilitate clear communications across all zones or to a speci!c group of zones. Message stacking and customized prioritization ensure courtesy and general purpose pages are ranked behind critical and emergency messages. Vocia end points are single wire PoE, so additions and expansions to the system are as easy as adding a network drop.

ReceptionUse your existing telephone system to make overhead pages to any zone within the system, including other buildings. Support for VoIP telephone paging on the Message Server (MS-1) provides prerecorded and scheduled messages (e.g., visiting hours).

MEDICAL/DOCTORS OFFICES

HOSPITAL ADMINISTRATION OPERATIONS EMERGENCY DEPARTMENT

ONCOLOGY

NURSING UNIT

WAITING ROOMS

NICU

STAFF LOUNGE/CAFETERIA

MEDICAL OFFICEBUILDING

TOWER

Vocia Exceeds the Needs of Multi-building FacilitiesAs a networked public address system, the features and functions of Vocia’s networked DSP architecture empowers designers and installers to create an overhead PA system to meet the needs of today and the future.

Page 3: regulatory compliance. SOUND THAT MOVES PEOPLEc353616.r16.cf1.rackcdn.com/Vocia_Brochure_NA_Healthcare_(Feb1… · Voice over IP paging (VoIP) VoIP delivers clear, more intelligible

move forwardwith vocia networked media systemsVocia® is more than a basic public address system. It’s the result of Biamp understanding your needs and acting on the evolving communication trends in Healthcare Information Technology. By using proven IT technologies and applying them to standard and advanced public address features, Vocia delivers a superior alternative to the traditional analog public address system. Vocia uses standard Ethernet infrastructure to lower your total cost of ownership, and provides software tools for easier system implementation, remote support and maintenance.

When designing a system as critical as a hospital public address, Vocia’s feature-rich options and flexibility deliver what’s needed to create the perfect system regardless of the size. Whether for a simple overhead paging application or for the most advanced critical code call or staff call system, Vocia’s features deliver the overhead paging solution needed. Plus, Vocia’s decentralized architecture provides a modular, scalable system, enabling you to build a customized solution that fits even the most challenging spaces.

One of Vocia’s leading advantages is the ability to incorporate most of your facility’s legacy analog audio system while bridging to the future as your requirements change. It is this balance of reuse and advanced future proofing that provides you an ideal system regardless of how unique the need is.

Whether for a simple overhead paging application or the most advanced integrated system, Vocia’s features deliver the solution for today and as your needs grow.

Since Vocia is network-based with decentralized processing and page routing, it delivers the highest degree of system scalability and reliability. Multi-building facilities, like hospitals and patient care centers, require a variety of paging capabilities — from live, user recorded and prerecorded messages to zone-specific administrative announcements. The modular construction of Vocia allows for easy expansion and message management, adding features such as additional zones and buildings as needs grow and change. Best of all, Vocia comes standard with Biamp System’s legendary sound quality and reliability.

server room interfaceVocia has special features available via the Message Server (MS-1) and Text-to-Speech (TTS-1) server. The TTS-1 allows for greater automation and interoperability with third-party systems via middleware or third- party controller.

facilities/it administrationVocia’s decentralized, network-based architecture enables the creation of a customized audio solution that is easily maintained and monitored, on-site and through remote management.

operators/call centers

narrow cast vs. all call

Telephone Integration to a Message Server (MS-1) provides superior emergency paging and general overhead paging across all buildings included in the system.

Vocia provides superior message management with its network-based architecture, software zone management and ambient noise compensation — which further reduces noise levels and ensures messages are loud enough during peak activity times. Whether an announcement needs to be heard in the Emergency Department or across several areas or zones, messages go exactly where they’re needed. This provides a quieter healing environment.

information/patient registrationThe easy-to-use Desk Stations facilitate clear communications across all zones or to a speci!c group of zones. Message stacking and customized prioritization ensure courtesy and general purpose pages are ranked behind critical and emergency messages. Vocia end points are single wire PoE, so additions and expansions to the system are as easy as adding a network drop.

ReceptionUse your existing telephone system to make overhead pages to any zone within the system, including other buildings. Support for VoIP telephone paging on the Message Server (MS-1) provides prerecorded and scheduled messages (e.g., visiting hours).

MEDICAL/DOCTORS OFFICES

HOSPITAL ADMINISTRATION OPERATIONS EMERGENCY DEPARTMENT

ONCOLOGY

NURSING UNIT

WAITING ROOMS

NICU

STAFF LOUNGE/CAFETERIA

MEDICAL OFFICEBUILDING

TOWER

Vocia Exceeds the Needs of Multi-building FacilitiesAs a networked public address system, the features and functions of Vocia’s networked DSP architecture empowers designers and installers to create an overhead PA system to meet the needs of today and the future.

Page 4: regulatory compliance. SOUND THAT MOVES PEOPLEc353616.r16.cf1.rackcdn.com/Vocia_Brochure_NA_Healthcare_(Feb1… · Voice over IP paging (VoIP) VoIP delivers clear, more intelligible

created by

SOUND THAT MOVES PEOPLE™

Some of the features and benefits Vocia offers are:

FEATURES BENEFITS

Decentralized, Ethernet-based System ArchitectureSpan multiple buildings over the network with no single point

of system failure; easily scalable

Vocia End Points Act as IP Appliances Gain greater system reliability and expanded system limits

with all necessary control and processing onboard each device

Multiple Layers of System RedundancyHigher reliability, lower operational costs, increased efficiency

and ease of maintenance; regulatory compliance

Remote Monitoring and Support CapabilitiesEasier system maintenance and greater visibility into system health;

regulatory compliance

Page Stacking with Full Zone Control (standard)No waiting to make a page; increases efficiency with zone-appropriate

pages; reduces disruptions caused by “All Call” pages

Voice over IP paging (VoIP)VoIP delivers clear, more intelligible audio, when and where it’s needed;

increases patient and staff satisfaction

Adaptive Ambient Noise Compensation DeviceAutomatically adjusts volume levels based on surrounding noise levels;

delivers optimal audio experience for a healing environment

Third-party Interoperability (via middleware or third party controller)Integration into other relevant data systems, reducing specialized

staff requirements and maintenance costs

Prerecorded Message Playback Function Reduces mistakes through automation of message playback

Text-to-Speech Features with Web-based InterfaceDelivers more consistent paging environment and pages; connects

with other data systems via middleware for automated overhead paging

Prerecorded Message SchedulingSet up predetermined messages and playback timing

on a customizable schedule

End of Speaker Line MonitoringProvides line supervision to detect faults before they affect pages

or negatively impact intelligibility

System Email NotificationsEmail notifications provide system status, communicating potential

system issues as they arise

IP-Based Desk and Wall Paging Stations (end points)Reduces the need to pull cable back to a distant headend; standard

Ethernet connection can be added to the nearest edge switch

Intuitive Windows®-based Software (Vocia Certification Training required) Navigate, manage and operate the system remotely from your desktop

networked public address system

Since 1976, organizations around the world have depended on Biamp to deliver reliable and industry-leading innovations. You’ll find Biamp technology working today within mission-critical audio systems in healthcare, higher education, transportation, sports and entertainment venues and other demanding environments. Best of all, Vocia comes standard with

Biamp’s legendary sound quality and reliability. With each Vocia installation, Biamp is there with global distributions, applications support and unmatched customer service. With Vocia at the heart of your paging system, you can always count on sound that moves people.

Biamp is committed to continuous research and development to meet the complex, changing needs of the healthcare market. Our people and our partners are located around the world, enabling us to continuously learn about what you and your customers need. Our

commitment is to provide superior audio solutions with proven IT technology, delivering uncompromised solutions without sacrificing peace of mind in regards to patient care standards, system reliability and regulatory compliance.

w w w. b i a m p . c o m + 1 5 0 3 6 4 1 7 2 8 7 8 0 0 8 2 6 1 4 5 7 (US and Canada)

©2012 Biamp Corp. “Sound that moves people” is a trademark,

Biamp and Vocia are registered trademarks of Biamp Corp.

All other trademarks belong to their respective owners.

022012_1500_NA HLTHCR

BIAMP SYSTEMS’ COMMITMENT TO STANDARDS & GUIDELINES WORLDWIDE

ISO9001:2008The comprehensive International Standard for Quality Management Systems that covers all aspects of design, manufacturing and sales.

UL 60065 / C-ULUnderwriters Laboratory (UL) is one of the world’s leading providers of product safety and certification testing services.

RoHS Restriction of Hazardous Substances (RoHS) directive restricts the use of certain hazardous substances in electrical and electronic equipment.

The Vocia Family of ProductsAUDIO OUTPUTSVA-2060/VA-2060e: : Networked, CobraNet® enabled, two-channel amplifiers; 60 Watts RMS per channel.VA-4030/VA-4030e: Networked, CobraNet enabled, two-channel amplifiers; 30 Watts RMS per channel.VA-8600/VA-8600c: Networked, CobraNet enabled, multi-channel amplifiers.VO-4: Networked audio output expansion device, adds four line-level output channels.

AUDIO INPUTSDS-4: Desktop networked paging station with embedded DSP and on-board memory. Can store four user-configurable codes.

DS-10: Desktop networked paging station with embedded DSP and on-board memory. Can store 999 user-configurable codes.

WS-4/EWS-4: Wall-mounted networked paging station with embedded DSP and on-board memory. Can store four user-configurable codes.

WS-10/EWS-10: Wall-mounted networked paging station with embedded DSP and on-board memory. Can store 999 user-configurable codes.

VI-6: Networked audio input expansion device, adds six channels of audio.

SERVERSMS-1: Networked message server that supports multiple paging functions.

TTS-1: Networked text-to-speech server that supports the creation of browser-based courtesy announcements.

CONTROLLERSANC-1: Allows automatic output level adjustments in response to changing ambient noise levels.

ELD-1: Networked safety device for line monitoring of speaker runs.

LSI-16/LSI-16e: Emergency interface betweenVocia system and emergency/fire alarm systems.

CI-1: Facilitates necessary connections between theLSI-16 and a fire alarm.

WR-1: Networked wall remote designed to control background audio in music zones.

SPECIALTY MODULESAM-600/AM-600c: Basic amplifier module for VA-8600/VA-8600c.

IM-16: Module for LSI-16 providing additional 16 control inputs.

PARM-1: Module allows for control of external devices during paging for VA-8600/VA-8600c.

VFOM-1: Offers selectable 7:1 or dual 3:1 channel failover for VA-8600/VA-8600c.

Page 5: regulatory compliance. SOUND THAT MOVES PEOPLEc353616.r16.cf1.rackcdn.com/Vocia_Brochure_NA_Healthcare_(Feb1… · Voice over IP paging (VoIP) VoIP delivers clear, more intelligible

created by

SOUND THAT MOVES PEOPLE™

Some of the features and benefits Vocia offers are:

FEATURES BENEFITS

Decentralized, Ethernet-based System ArchitectureSpan multiple buildings over the network with no single point

of system failure; easily scalable

Vocia End Points Act as IP Appliances Gain greater system reliability and expanded system limits

with all necessary control and processing onboard each device

Multiple Layers of System RedundancyHigher reliability, lower operational costs, increased efficiency

and ease of maintenance; regulatory compliance

Remote Monitoring and Support CapabilitiesEasier system maintenance and greater visibility into system health;

regulatory compliance

Page Stacking with Full Zone Control (standard)No waiting to make a page; increases efficiency with zone-appropriate

pages; reduces disruptions caused by “All Call” pages

Voice over IP paging (VoIP)VoIP delivers clear, more intelligible audio, when and where it’s needed;

increases patient and staff satisfaction

Adaptive Ambient Noise Compensation DeviceAutomatically adjusts volume levels based on surrounding noise levels;

delivers optimal audio experience for a healing environment

Third-party Interoperability (via middleware or third party controller)Integration into other relevant data systems, reducing specialized

staff requirements and maintenance costs

Prerecorded Message Playback Function Reduces mistakes through automation of message playback

Text-to-Speech Features with Web-based InterfaceDelivers more consistent paging environment and pages; connects

with other data systems via middleware for automated overhead paging

Prerecorded Message SchedulingSet up predetermined messages and playback timing

on a customizable schedule

End of Speaker Line MonitoringProvides line supervision to detect faults before they affect pages

or negatively impact intelligibility

System Email NotificationsEmail notifications provide system status, communicating potential

system issues as they arise

IP-Based Desk and Wall Paging Stations (end points)Reduces the need to pull cable back to a distant headend; standard

Ethernet connection can be added to the nearest edge switch

Intuitive Windows®-based Software (Vocia Certification Training required) Navigate, manage and operate the system remotely from your desktop

networked public address system

Since 1976, organizations around the world have depended on Biamp to deliver reliable and industry-leading innovations. You’ll find Biamp technology working today within mission-critical audio systems in healthcare, higher education, transportation, sports and entertainment venues and other demanding environments. Best of all, Vocia comes standard with

Biamp’s legendary sound quality and reliability. With each Vocia installation, Biamp is there with global distributions, applications support and unmatched customer service. With Vocia at the heart of your paging system, you can always count on sound that moves people.

Biamp is committed to continuous research and development to meet the complex, changing needs of the healthcare market. Our people and our partners are located around the world, enabling us to continuously learn about what you and your customers need. Our

commitment is to provide superior audio solutions with proven IT technology, delivering uncompromised solutions without sacrificing peace of mind in regards to patient care standards, system reliability and regulatory compliance.

w w w. b i a m p . c o m + 1 5 0 3 6 4 1 7 2 8 7 8 0 0 8 2 6 1 4 5 7 (US and Canada)

©2012 Biamp Corp. “Sound that moves people” is a trademark,

Biamp and Vocia are registered trademarks of Biamp Corp.

All other trademarks belong to their respective owners.

022012_1500_NA HLTHCR

BIAMP SYSTEMS’ COMMITMENT TO STANDARDS & GUIDELINES WORLDWIDE

ISO9001:2008The comprehensive International Standard for Quality Management Systems that covers all aspects of design, manufacturing and sales.

UL 60065 / C-ULUnderwriters Laboratory (UL) is one of the world’s leading providers of product safety and certification testing services.

RoHS Restriction of Hazardous Substances (RoHS) directive restricts the use of certain hazardous substances in electrical and electronic equipment.

The Vocia Family of ProductsAUDIO OUTPUTSVA-2060/VA-2060e: : Networked, CobraNet® enabled, two-channel amplifiers; 60 Watts RMS per channel.VA-4030/VA-4030e: Networked, CobraNet enabled, two-channel amplifiers; 30 Watts RMS per channel.VA-8600/VA-8600c: Networked, CobraNet enabled, multi-channel amplifiers.VO-4: Networked audio output expansion device, adds four line-level output channels.

AUDIO INPUTSDS-4: Desktop networked paging station with embedded DSP and on-board memory. Can store four user-configurable codes.

DS-10: Desktop networked paging station with embedded DSP and on-board memory. Can store 999 user-configurable codes.

WS-4/EWS-4: Wall-mounted networked paging station with embedded DSP and on-board memory. Can store four user-configurable codes.

WS-10/EWS-10: Wall-mounted networked paging station with embedded DSP and on-board memory. Can store 999 user-configurable codes.

VI-6: Networked audio input expansion device, adds six channels of audio.

SERVERSMS-1: Networked message server that supports multiple paging functions.

TTS-1: Networked text-to-speech server that supports the creation of browser-based courtesy announcements.

CONTROLLERSANC-1: Allows automatic output level adjustments in response to changing ambient noise levels.

ELD-1: Networked safety device for line monitoring of speaker runs.

LSI-16/LSI-16e: Emergency interface betweenVocia system and emergency/fire alarm systems.

CI-1: Facilitates necessary connections between the LSI-16 and a fire alarm.

WR-1: Networked wall remote designed to control background audio in music zones.

SPECIALTY MODULESAM-600/AM-600c: Basic amplifier module for VA-8600/VA-8600c.

IM-16: Module for LSI-16 providing additional 16 control inputs.

PARM-1: Module allows for control of external devices during paging for VA-8600/VA-8600c.

VFOM-1: Offers selectable 7:1 or dual 3:1 channel failover for VA-8600/VA-8600c.