Register Online Helpdesk

By: Linda Leow

Axis Home Page

Click on the Support link

Go to Axis Home Page

Click on theOnline Helpdesk

Online Helpdesk Link

Click on Register in MyAxis

Register MyAxis

Continue register MyAxis

Personal Information:

Please note that all asterisk (*) must be filled by the user.

Type in the valid email address, e.g. linda.leow@axis.com

Input your desire password and also the confirm password box too.

Type in your First name and your Last name.

Continue register MyAxis

Profile Information:

Check those boxes that you are interested to receive information from Axis.

Company Information:

Please note that all asterisk (*) must be filled by the user.

Continue register MyAxis

Business Information:

Please note that all asterisk (*) must be filled by the user.

Lastly click on the “Submit” button and the user can start using the Online Helpdesk to submit issues.

Ready to Login to MyAxis

Type in the email address.Type in the Password.Click on the “Login” button.

Submit Issues through MyAxis

Click here to submit new case

Continue Submit Issues through MyAxis

Product Category: User has to choose the closer

category.

Product: User has to choose the reported

camera model.

Input the Problem Area, Problem Summary and the Problem Description.

Lastly click on the “Submit Question” button.

COMPULSORY toattach SERVER REPORTof AXIS unit.

Thank You