Register now! Global Responsibility – Local Acting · (Corporate Social Responsibility) Sustainable FM and CSR External versus internal CSR focus of FM Social responsibility for

2012European Facility Management Conference24 and 25 May 2012, Copenhagen, Denmark

Global Responsibility – Local Acting

European Facility Management Conference

organized by

w w w . e f m c - c o n f e r e n c e . c o m

Thomas Mitchell, Booz Allen Hamilton

Kevyn Eva Norton, Microsoft

Helena Ohlsson, IKEA

Cathrine Pauli, IFMA

Marie Puybaraud, Johnson Controls

Jesper Svensson, SonyEricsson

Branimir Preprotic, PLIVA

Keynote: Jeff Gravenhorst, Group CEO, ISS

Niklaus Arn, RBS Group

Serge Bacchus, UNISYS

May Balkøy, Norwegian Agency of Governmental Real Estate

Erick Beltran, Statoil ASA

Jodie v. Berkel-Schoonen, Essent (RWE)

Siri Hunnes Blakstad, Telenor

Marcel Broumels, Essent (RWE)

Follow us on Twitter: http://twitter.com/EFMC_conference

Circle us now: www.efmc-conference.com/+

Confirmed Speakers (extract)Name:

Position:

Department:

Organisation:

Contact person:

Address:

Phone: Fax:

E-mail:

Date, signature:

Euroforum may contact me about various products and services offered by it as well as by companies of the Group and co-operation partners: E-mail: yes no Fax: yes no

www.efmc-conference.com

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2012European Facility Management Conference

Register now! www.efmc-conference.com/registration

Sponsorship and Exhibition

Early Bird rates until 16 March 2012

Partner

Early Bird* Regular Welcome Reception**

Attendance € 1,495.– € 1,695.– I wish to attend

Member IFMA/EuroFM*** € 1,095.– € 1,495.– I wish to attend

organisation: name . . . . . . . . . . . . . . . . . . . . . . . . . . . membership number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Full time academic € 795.– I wish to attend

Students € 245.– I wish to attend

Block Bookings: for further information please visit our homepage www .efmc-conference .com* Early Bird available until 16 March 2012 *** Member IFMA/EuroFM and their national associations** Included in the conference fee VAT at applicable rate

Additional Options Attendees Non AttendeesAward Gala Dinner € 145.– € 245.–

I am interested in exhibition and sponsorship opportunities

I am interested in the detailed conference brochure (available February 2012)

I am interested in becoming a EuroFM/IFMA Member

Please amend my address as shown:

Yes, I wish to participate in the EFMC 2012 from 24 to 25 May 2012Date and Location24 and 25 May 2012 Bella Center Center Boulevard 5, DK-2300 Copenhagenwww.bellacenter.dk

Hotel Accommodation: See information on: www .efmc-conference .com

Conditions of Participation. The conference fee per person is payable in advance . This fee includes conference documentation, lunches, tea/coffee and Chaiman‘s View Toast . You will be sent a confirmation slip and invoice (as a receipt of your Credit Card payment) upon receipt of your registration . Registrations can be cancelled (in writing) without penalty up to 14 days before the event . For cancellation after this date half of the conference fee will be reim-bursed . The full fee will be due if participants do not attend the conference or cancel on the conference date . The registered participant may of course send a substitute . The organisers reserve the right to amend the programme of events if necessary .

Data protection. We use the data collected in connection with your order and use of our services and products within the applicable legal limits for the purpose of performing our services, and to provide you with information by post and e-mail about further offers by us, companies of our Group or co-operation part-ners, which are similar to the services of which you availed yourself previously . If, during the use of the data, it is transmitted to countries lacking an adequate level of data protection, we will create sufficient guarantees to protect the data . Furthermore, we will use your data if you have given us your consent to do so . You may object to the use of your data for advertising purposes or to being contacted by e-mail or fax at any time by contacting Informa Business Communication, Postfach 11 12 34, 40512 Düsseldorf, Germany . Our customer services (phone: +49 (0)211/9686 3333) shall be pleased to accept requests for changes .

L o c a L H o s t :

Danish Facilities Management network

P a r t n e r :

L o c a L P a r t n e r :

o r G a n I Z e r :

Number of employees at your organisationup to 20 21–50 51–100 101–250 251–500 501–1000 1001–5000 over 5000

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By fax: +49 (0) 2 11/96 86–47 61 w w w . e f m c - c o n f e r e n c e . c o m

For further information please contact:Vanessa van der Mark (Project Manager)Postal: Informa Business Communication

A Division of EUROFORUM Deutschland SE Prinzenallee 3, 40549 Duesseldorf, Germany

Phone: +49 (0)211/96 86–37 61Fax: +49 (0)211/96 86–47 61 E-mail: vanessa .vandermark@informa .comInternet: www .efmc-conference .com

Address Amendments: Phone: +49 (0)211/96 86–33 33Fax: +49 (0)211/96 86–40 40E-mail: info@informa .com

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Take the direct route to your cus-tomers and make your company, its solutions and products the centre of attention. Get involved as a sponsor or exhibitor at EFMC 2012 and give your organisation the ideal opportunity to make its mark at this single most-relevant FM event in Europe in 2012 – Play an active part and benefit from the additional edge:

Kaba Gallenschütz GmbHSaint-Gobain Ecophon AB TOPdeskProxyclick

Interested in more and detailed sponsoring information or in developing an individual concept? Please contact: Manuela ZschockeE-mail: [email protected]

Phone: +49 (0)2 11 / 96 86 – 37 15

Sodexo, world leader in Quality of Daily Life SolutionsSodexo, founded in 1966, is one of the largest and most progressive integrated facilities management

providers in the world, with a turnover of €16 billion. Sodexo touches the lives of 50 million people on a daily basis in the 80 countries where it operates. Its global span, combined with local operations, carried out by 391.000 team members, allows Sodexo to have a unique knowledge of clients’ business needs and employees’ expectations.

Sodexo255 Quai de la Bataille de Stalingrad92866 ISSY-LES-MOULINEAUX CEDEX 9 FRANCEwww.sodexo.com

Contact person: Adrienne AxlerOffer Marketing Director Continental EuropePhone: +33 1 57 75 88 37, Fax: +33 1 57 75 88 37E-mail: [email protected]

Gold Sponsor

ISS – A World of ServiceThe ISS Group was founded in Copenhagen in 1901 and

has grown to become one of the world’s leading Facility Services companies. ISS offers a wide range of services such as: Cleaning, Catering, Security, Property and Support Services as well as Facility Management.

Global revenue amounted to DKK 74 billion in 2010 and ISS now has more than 540,000 employees and local operations in more than 50 countries across Europe, Asia, North America, Latin America and Pacific, serving thousands of both public and private sector customers.

For more information on the ISS Group, visit www.issworld.com

ISS A/SBredgade 30DK-1260 Copenhagen Denmarkwww.issworld.com

Contact person: Peter AnkerstjerneGroup Marketing DirectorPhone: +45 38 17 00 00Fax: +45 38 17 00 11E-mail: [email protected]

Platinum Sponsor

Exhibitors

Generate new leads with over 600 highly qualified experts

Upgrade or renew existing client relationships

Create, maintain and enhance brand awareness

Present your company in a selected upmarket

Raise your profile in the FM business Secure a dedicated speaking slot

(exclusiv for Platinum Sponsors)

Tailored sponsorship and exhibition pack-ages as well as individual opportunities allow you to choose the option that best suits your objectives. Whatever type of participation you choose, you will benefit from the extra privilege and prestige. Treat your FM peers to an unforgettable experience. Visit the conference website at www.efmc-conference.com and go to Sponsorship & Exhibition for details and specifications.

Platinum Sponsor

FacilityManagement Ita

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With the support of2 3

Welcome Note

Bella Center

The Venue: Bella Center CopenhagenThe Bella Center is among Europe's leading fair and conference centres and is perfectly equipped to host all types of events. Its central location, public transport con-nection and nearby motorway (the trip to the airport is only a short five minute ride), as well a bridge to the rest of Scandinavia make the Bella Center an ideal backdrop for our conference and the accompanying exhibition.

Facility Management – Think globally, act locallyAt DFM, we are very pleased to welcome European and global players from the facilities management industry to the European Facilities Management Conference 2012 (EFMC 2012).

DFM was founded in 1991, and we have had a leading role in developing the facilities management busi-ness in Denmark, since. Our activities range from operating Real Estates to strategical management discipline focusing on people, their sustainable environment and adding value to the core business.

The Scandinavian FM concept developed by NordicFM represents a crucial business factor. Our winters are characterised by long nights and little light. During the summer months, it is light until late at night – like in May, when you will visit us in Copenhagen. We are talking about a society that is based on agriculture, fishing and industry – sometimes facing extreme climate conditions: For Nordic Facilities Management, the challenge of the future consists in changing towards innovation and creativity, including streamlining the core business with regard to costs whilst attracting thinkers and doers through added value.

Denmark being a small country, our Facilities Management focus lies with the triple bottom line: People, Planet, Profit – think globally, act locally.

We would like to very warmly invite you to Copenhagen – come and enjoy the Nordic spring in May – in the city with the best restaurant in the world and the best chef in the world. Marvel at the old town and Tivoli, enjoy the harbour and the canals, and of course the brilliant light May nights in the capital of the oldest kingdom in the world.

As you will see in the agenda, DFM has arranged tours of individual facilities for early arrivals on Wednesday, 23rd May. After the conference, there will be a harbour and canal sightseeing tour on Friday, concluding with dinner in Nyhavn ("new port") to offer you a taste of the ancient maritime spirit of this region.

I look forward to seeing you in Copenhagen

Mogens Kornbo Chairman of DFM

EFMC at a glance

EFMC 2012: Elements

Business Conference Research Symposium Joint Sessions Exhibition European FM Awards Ceremony Students' Poster Session Postgraduate Research Workshop Social Programme and Side Events Welcome Reception at Copenhagen Town Hall Award Gala Dinner at National Museum

of Denmark

Media Partners

Topics Business Conference and Research Symposium

How can FM support the core business Information and Communication Tools and

their Impact on the core business Future Workplaces Leadership in FM Risk-Management

How can FM contribute to CSR (Corporate Social Responsibility)

Sustainable FM and CSR External versus internal CSR focus of FM Social responsibility for corporations

and for FM

How can added value be managed, evaluated and measured

Value adding concepts Value mapping Value chains, streams and network

From knowledge to value Knowledge management Application of knowledge

(from theory to practice) Construction of knowledge in

scientific approach

How can FM contribute to the European research agenda

Possible futures of FM (trends and scenarios) FM research trends

Sustainable work environments Aspects of work organization Sustainable workplaces Life cycle management

Good reasons to attend

EFMC 2012 is THE European Facility Management Conference

More than 50 top speakers from Europe and abroad

Best Practice + Case Studies + Research

Up-to-date information and insights

Valuable experiences and new ideas

Networking opportunities Attractive accompanying events

EFMC 2012 at a glance

23 May 2012: Welcome Reception at Copenhagen Townhall Various guided tours to outstanding and

FM-related Buildings in and around Copenhagen

24 May 2012: Business Conference and Research Symposium Gala Dinner and Award Ceremony at National Museum

(European FM Awards/all categories)

25 May 2012: Business Conference and Research Symposium Harbour and canal sightseeing tour Dinner in "Nyhavn"

Do you have any questions? Please contact: Vanessa van der Mark, Project ManagerE-mail: [email protected]

Phone: +49 (0)2 11 / 96 86 – 37 61


lia Der

FacilityManager


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Welcome Note

Bella Center










EFMC at a glance

EFMC 2012: Elements


of Denmark

Media Partners






and for FM





scientific approach


















Phone: +49 (0)2 11 / 96 86 – 37 61


lia Der

FacilityManager


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Welcome Note

Bella Center










EFMC at a glance

EFMC 2012: Elements


of Denmark

Media Partners






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scientific approach


















Phone: +49 (0)2 11 / 96 86 – 37 61




organized by




















Position:

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Phone: +49 (0)2 11 / 96 86 – 37 15





Gold Sponsor







Platinum Sponsor

Exhibitors








Platinum Sponsor




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L o c a L H o s t :


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P910

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Phone: +49 (0)2 11 / 96 86 – 37 15





Gold Sponsor







Platinum Sponsor

Exhibitors








Platinum Sponsor

Documents

Register now! Global Responsibility – Local Acting · (Corporate Social Responsibility) Sustainable FM and CSR External versus internal CSR focus of FM Social responsibility for