12
REFRESH YOUR THINKING AT THE MICHIGAN CEO SUMMIT

REFRESH - Business Leaders for Michigan · 2020. 3. 10. · The user experience—or UX—encompasses all aspects of a consumer’s interaction with your organization. Learn how to

  • Upload
    others

  • View
    1

  • Download
    0

Embed Size (px)

Citation preview

Page 1: REFRESH - Business Leaders for Michigan · 2020. 3. 10. · The user experience—or UX—encompasses all aspects of a consumer’s interaction with your organization. Learn how to

REFRESHYOUR THINKING

AT THE MICHIGAN

CEO SUMMIT

Page 2: REFRESH - Business Leaders for Michigan · 2020. 3. 10. · The user experience—or UX—encompasses all aspects of a consumer’s interaction with your organization. Learn how to

PLATINUM SPONSOR

SILVER SPONSORS

CONNECTIVITY/

SOCIAL MEDIA

SPONSOR

PRESENTING SPONSOR

We would like to thank the sponsors of today’s event:

GOLD SPONSOR

Page 3: REFRESH - Business Leaders for Michigan · 2020. 3. 10. · The user experience—or UX—encompasses all aspects of a consumer’s interaction with your organization. Learn how to

8:00–9:00am Breakfast & Networking

9:00–9:05am WelcomeDoug Rothwell, President & CEO, Business Leaders for Michigan

9:05–9:30am One MichiganHear from the leader of one of Michigan’s top companies on how we can come together andunleash our state’s competitive power.Patti Poppe, President & CEO, CMS Energy & Consumers Energy

9:30–10:00am 21st Century Health Care: What’s on the Horizon?Find out how new technologies, therapies and changing cost structures are transformingthe face of health care in Michigan.John Hendrickson, CEO, C&H Solutions LLC and former CEO, PerrigoLara Latham, Vice President, Healthcare Systems, StrykerDaniel J. Loepp, President & CEO, Blue Cross Blue Shield of MichiganModerator: Chastity Pratt Dawsey, Reporter, Bridge Magazine

10:00–10:40am Next-Generation Family Businesses: Standing the Test of TimeFamily-owned businesses face a unique set of challenges. Learn how leaders successfullytransition their corporate heritage into winning strategies for the future. Ron E. Hall Jr., President & CEO, Bridgewater Interiors, LLCBen C. Maibach III, Vice Chairman & Chief Community Officer, Barton Malow CompanyBrig Sorber, Executive Chairman, Two Men And A Truck®/International, Inc.Robert S. Taubman, Chairman, President & CEO, Taubman Centers, Inc.Moderator: Christy McDonald, One Detroit Anchor, Detroit Public Television

10:40–11:00am Break

11:00–11:15am Seizing the Day: Our Plan for a Stronger MichiganMichigan is ready for fresh, bold strategies that propel us even further into economic vitality.Learn more about ways we can advance and outperform in a competitive global economy.Doug Rothwell, President & CEO, Business Leaders for Michigan

11:15–11:45am Breaking Through Traditional Barriers: Growing Your Bottom Line Through UX The user experience—or UX—encompasses all aspects of a consumer’s interaction with yourorganization. Learn how to develop a powerful UX that allows you to acquire new businessand build brand loyalty.Chris Granger, Group President, Sports & Entertainment, Ilitch Holdings, Inc.Julia Oswald, Senior Vice President, Business Insights, Strategy & Consumer Insights, Domino’sBrian Pugh, Director, Digital User Experience, MeijerModerator: Chastity Pratt Dawsey, Reporter, Bridge Magazine

11:45am–12:00pm Break

12:00–1:15pm Luncheon Keynote Speaker: (lunch 12:00–12:40, remarks & Q&A 12:40–1:15)Are You Doing Everything Possible to Prepare for What’s Next?One of the most respected CEOs in the transportation industry shares ideas for keeping yourorganization on top during times of rapid disruption and change. Learn how to manage in themidst of disruption through mindful planning, data analysis and a smart investment strategies.Richard Anderson, President & CEO, AmtrakModerator: Daniel Howes, Columnist & Associate Business Editor, The Detroit News

1:15–1:30pm What’s Next?Doug Rothwell, President & CEO, Business Leaders for Michigan

1:30–2:00pm Reception & Networking

BUSINESS LEADERS FOR MICHIGANI2018IM

ICHIGAN CEO SUMMIT

Page 4: REFRESH - Business Leaders for Michigan · 2020. 3. 10. · The user experience—or UX—encompasses all aspects of a consumer’s interaction with your organization. Learn how to

Richard Anderson, President & CEO, Amtrak

The Amtrak® Board of Directors appointed Richard Anderson president and

chief executive officer effective July 12, 2017. Before coming to Amtrak,

Anderson spent 25 years in the aviation industry, most recently as executive

chairman of the Delta Air Lines board of directors. He previously served as the

airline’s CEO from 2007 to 2016.

Anderson is passionate about building strong businesses that create the best

experiences possible for their customers. Before leading Delta, Anderson served as executive vice

president at United Healthcare from 2004 to 2007, and as CEO of Northwest Airlines from 2001 to

2004. Anderson began his career in the aviation industry in 1987, when he joined the legal division

at Continental Airlines. Previously, he served as a Harris County, Texas, assistant district attorney

and chief counsel to the Harris County Criminal Courts at Law.

During Anderson’s time as Delta Air Lines, CEO, the company earned designation as the “2014

Airline of the Year” by Air Transport World magazine, and was one of FORTUNE magazine’s “50

Most Admired Companies.” Anderson also ranked one of the “World’s Best CEOs” by Barron’s

magazine and placed among the “Top 25 Most Influential Industry Executives” by Business Travel

News. Anderson earned a bachelor’s degree from the University of Houston – Clear Lake and a juris

doctorate from the South Texas College of Law.

Chris Granger, Group President, Sports & Entertainment, Ilitch Holdings, Inc.

As a highly experienced sports and entertainment executive, Chris Granger

optimizes the fan and partner experiences at all Ilitch-related venues. He also

grows, recruits and retains the significant talent associated with the business

side of the company’s sports and entertainment organizations, and

collaborates with partners to keep all venues active, attractive and

community-focused.

Granger previously served as president of the Sacramento Kings and Sacramento Basketball

Holdings, LLC. During his tenure, the Kings enjoyed unprecedented revenue growth and were

widely recognized as an innovative and community-minded franchise. Granger’s influence also

extended to the development of Sacramento’s new, award-winning Golden 1 Center and its 1.5

million square-foot downtown mixed-use development project, Downtown Commons.

Before joining the Kings, Granger spent 14 years with the NBA, working in various capacities. He

most recently served as executive vice president of the NBA’s renowned team marketing and

business operations function, where he advised NBA, WNBA and NBA Development League

teams on all aspects of their business operations.

Granger received his bachelor’s degree from Cornell University and his MBA from Yale. He was

Sacramento Business Person of the Year in 2017, and was a 2010 Sports Business Journal Forty

Under 40 award winner.

Page 5: REFRESH - Business Leaders for Michigan · 2020. 3. 10. · The user experience—or UX—encompasses all aspects of a consumer’s interaction with your organization. Learn how to

Ron E. Hall Jr., President & CEO, Bridgewater Interiors, LLC

Ron Hall Jr. has assumed various roles of increasing responsibility with Bridgewater

Interiors since 2007, succeeding his father (company founder Ron Hall Sr.) in 2015.

Bridgewater is an automotive interiors manufacturing firm, specializing in just-in-

time manufacturing, sequencing, and delivery of seating systems. It employs more

than 2,100 people at four facilities in the U.S.

Prior to his current role, Hall served as Bridgewater’s vice president and general

counsel from 2010 through 2015. Previously, he was responsible for the company’s commercial

management—first for its largest customer, and later for all customers.

Hall began his professional life as a soldier. He holds a B.S. from the United States Military Academy at

West Point, NY, and served several years on active duty as a field artillery officer in the U.S. Army. He

attained the rank of captain and was decorated for meritorious service in the Persian Gulf War.

Hall went on to earn his juris doctorate degree—along with many academic honors—at the University

of Michigan Law School, and then spent the first portion of his civilian career as a Detroit-based

associate attorney at Dykema, PLLC, where he practiced in the corporate transactions group.

John Hendrickson, CEO, C&H Solutions LLC and former CEO, Perrigo

As president of C&H Solutions LLC, John Hendrickson continues a career that

earned him a lifetime achievement award from the U.S. Consumer Healthcare

Products Association in 2018.

Before joining C&H, Hendrickson served as chief executive officer and president

of Perrigo Corporation, a global pharmaceutical company with a prescription

and consumer health care focus. As CEO, he assumed responsibility for the

corporation during a turn-around period after the exit of the previous CEO & chair. He

successfully exited over 15 non-core businesses, improved the company’s strategic focus and

execution, strengthened the balance sheet and returned the company to an EPS growth platform.

From 2015–2016, Hendrickson also led Perrigo’s transformation to an Irish headquarters and

platform with processes supporting all global business operating in over 50 countries. He also

served in various senior leadership roles from 1989–2015, with direct global responsibility for all

operations including over $2.5 billion in purchases, 31 production sites (65 percent outside the

U.S.), 10,000 employees, sales fulfillment and logistics, and all capital spending of the corporation.

Hendrickson holds degrees from the University of Notre Dame, the University of Michigan and

Hope College.

BUSINESS LEADERS FOR MICHIGANI2018IM

ICHIGAN CEO SUMMIT

Page 6: REFRESH - Business Leaders for Michigan · 2020. 3. 10. · The user experience—or UX—encompasses all aspects of a consumer’s interaction with your organization. Learn how to

Lara Latham, Vice President, Healthcare Systems, Stryker

Lara Latham is the vice president of healthcare systems for Stryker’s

MedSurg & Neurotechnology Groups, with responsibility for strategic

account management within the group purchasing (GPO), health system

and government segments. With an objective to build long-term, sustainable

relationships, the team is focused on exploring innovative partnerships that

deliver clinical, operational and financial value to some of the largest health

care systems in the U.S.

Latham’s 20 years in health care include a variety of management and leadership roles at

Northwestern Memorial Hospital in Chicago and as a member of the Healthcare Consulting

practice at Ernst & Young, where she was part of teams focused on IDN strategy and hospital

operational improvement.

Latham serves on the board of the Kalamazoo YWCA, whose mission is to empower women and

eliminate racism. She earned her B.A. in biological sciences from Northwestern University and her

master of public health degree from The George Washington University.

Daniel J. Loepp, President & CEO, Blue Cross Blue Shield of Michigan

As president and CEO of Blue Cross Blue Shield of Michigan, Daniel Loepp has

played a major role in modernizing Michigan’s health care delivery system. He

oversaw the transformation of Blue Cross to a nonprofit mutual insurance

company in January 2014, and has led initiatives to improve health care quality

and affordability—resulting in more than $1.4 billion of savings through nationally-

recognized performance-driven programs.

Under Loepp’s leadership, Blue Cross remains committed to its long-standing nonprofit mission.

During his tenure, BCBSM has been named Corporation of the Year in Finance and Insurance

Services 10 times by the Michigan Minority Supplier Development Council, and one of the top 10

Regional Companies for diversity by DiversityInc Magazine. Blue Cross also has led efforts to

revitalize and strengthen core Michigan cities.

Loepp joined Blue Cross in 2000. In 2011, 2012 and 2013, he served as board chair of the Blue Cross

and Blue Shield Association (BCBSA), and continues to serve on the BCBSA board. He is the chair of

the BCS Financial Corporation board. He also serves on the board of America’s Health Insurance

Plans and the National Institute for Health Care Management. He also is a member of many

statewide and regional nonprofit boards.

Page 7: REFRESH - Business Leaders for Michigan · 2020. 3. 10. · The user experience—or UX—encompasses all aspects of a consumer’s interaction with your organization. Learn how to

Ben C. Maibach III, Vice Chairman & Chief Community Officer, Barton Malow Company

Ben Maibach is a lifelong Michigan resident and ardent community champion.

He earned a degree in civil engineering from Michigan State University, with

continuing education at Wayne State University, Massachusetts Institute of

Technology and Harvard University. He began his employment at Barton Malow in

1964 as a laborer and rose through the ranks to become chairman and CEO. He is

currently vice chairman and chief community officer.

During Maibach’s tenure, Barton Malow grew from a single Michigan office to a national construction

enterprise with many offices and specialties in energy, health, education, sports facilities, and

industrial construction. Barton Malow ranks among the leading contractors in the country. The

company has won awards for excellence and innovation in construction, technology, safety, and

diversity.

Maibach has been widely honored for distinguished community service, thanks to his service on

several boards and his extensive involvement with charitable, civic, professional and educational

activities. He has received many accolades, including recognition from the Engineering Society of

Detroit, the Michigan Construction Hall of Fame, Michigan State University, the Boy Scouts of

America, and WJR.

Julia Oswald, Senior VP, Business Insights, Strategy & Consumer Insights, Domino’s

Julia Oswald leads all research and insights platforms supporting most areas within

the Domino’s business. She joined the company in 2009.

Some of the significant initiatives with which Oswald has been involved include

media mix modeling, proprietary offer testing to guide marketing campaigns

and optimize dollar spend, and leading strategy for Domino’s store development

task force.

Oswald is a huge advocate of leveraging data and insight to make better business decisions. She

brings the passion for data to each initiative, and has built an impressive team to build deeper

understandings and provide actionable recommendations for the organization.

Before joining Domino’s, Oswald had a long career in strategy and insights, including PepsiCo for nine

years, Kraft Foods for five years and a consultancy position within the oil additive industry.BUSINESS LEADERS FOR MICHIGANI2018IM

ICHIGAN CEO SUMMIT

Page 8: REFRESH - Business Leaders for Michigan · 2020. 3. 10. · The user experience—or UX—encompasses all aspects of a consumer’s interaction with your organization. Learn how to

Patti Poppe, President & CEO, CMS Energy & Consumers Energy

Patti Poppe is president and CEO of Jackson, Michigan-based CMS Energy and its

principal subsidiary, Consumers Energy, which ranks as Michigan’s largest utility and

the nation’s fourth largest combination utility. Consumers Energy provides

electricity and natural gas to 6.7 million of Michigan’s 10 million lower peninsula

residents.

As president and CEO, Poppe has focused on connecting the company more

closely with its customers and adapting lean operating system principles throughout the utility.

Before she was elected to her current role in July 2016, Poppe held a variety of automotive

management positions. She served as power plant director at Detroit, Michigan-based DTE Energy

before returning to her hometown of Jackson to join Consumers Energy in 2011.

Poppe earned a master’s degree in management from the Stanford University Graduate School of

Business and received a bachelor’s degree and master’s degree in industrial engineering from Purdue

University.

Brian Pugh, Director, Digital User Experience, Meijer

In his role as director of digital user experience at Meijer Inc., Brian Pugh leads

teams responsible for creating seamless store and digital experiences that build

deeper relationships with its customers. He loves to connect customers with great

experiences.

Pugh and his team have played key roles in driving new forms of customer

engagement through the digital and mobile technologies that operate within the

retailer’s loyalty & personalization initiatives.

Pugh began his 13+ year career in retail by creating behavior-based customer targeted marketing

campaigns. He earned a bachelor’s degree in marketing from Western Michigan University.

Page 9: REFRESH - Business Leaders for Michigan · 2020. 3. 10. · The user experience—or UX—encompasses all aspects of a consumer’s interaction with your organization. Learn how to

BUSINESS LEADERS FOR MICHIGANI2018IM

ICHIGAN CEO SUMMIT

Brig Sorber, Executive Chairman, Two Men And A Truck®/International, Inc.

Brig Sorber is the executive chairman of Two Men And A Truck®/International, Inc.,

based in Lansing, Michigan. He also is one of the original “two men” along with his

younger brother.

Upon graduation from college, Sorber operated his own Two Men And A Truck

franchise in Marquette, Michigan. In September 1996, he sold their franchise to

come home to Lansing and help restructure the Two Men And A Truck system.

Sorber worked his way up to president and chief executive officer, while rebuilding the infrastructure

of the Two Men And A Truck system. He attributes the system’s success to its foundation of honesty,

trust, and hard work. He feels his experience as a mover, driver, and a franchisee helps him to make

well-educated decisions that benefit the entire Two Men And A Truck system.

A frequent speaker and lecturer, Sorber has been a guest instructor for the Institute for Biblical

Business and Entrepreneurship. He was an active member of the Detroit Chapter of the Young

Presidents’ Organization for six years.

Sorber was awarded the 2008 Alumni Award by the Okemos Education Foundation. He is a graduate

of Northern Michigan University, where he earned the 2010 Distinguished Alumni Award.

Robert S. Taubman, Chairman, President & CEO, Taubman Centers, Inc.

Robert S. Taubman has headed the company his father founded and served on the

Taubman Centers board of directors since the company's initial public offering in

1992. He is a member of Taubman Centers’ operating committee. After joining

Taubman in 1976, he was elected executive vice president in 1984, chief operating

officer in 1988, president and chief executive officer in 1990 and chair in 2001.

Taubman has leadership roles in the National Association of Real Estate Investment

Trusts (NAREIT), the Real Estate Roundtable, the Urban Land Institute (ULI), and ULI’s Detroit

Regional District Council. He also is a member and past trustee of the International Council of

Shopping Centers (ICSC).

Among his many civic and charitable commitments, Taubman serves on the executive committee of

Southeastern Michigan Council of Governments (SEMCOG) and is a member of the board of directors

of Business Leaders for Michigan. He is a trustee of the Cranbrook Educational Community, where he

is chairman of the audit committee. He serves on the University of Michigan Investment Advisory

Committee and is a council member of the Belfer Center for Science and International Affairs,

Harvard Kennedy Schools. Taubman holds a bachelor’s degree in economics from Boston University.

Page 10: REFRESH - Business Leaders for Michigan · 2020. 3. 10. · The user experience—or UX—encompasses all aspects of a consumer’s interaction with your organization. Learn how to

Download materials, photos and videos from today’s event at

www.businessleadersformichigan.com/events

facebook.com/BusinessLeadersforMichigan

twitter.com/BusLeadersforMI

#MICEOSummit

Page 11: REFRESH - Business Leaders for Michigan · 2020. 3. 10. · The user experience—or UX—encompasses all aspects of a consumer’s interaction with your organization. Learn how to

BUSINESS LEADERS FOR MICHIGANI2018IM

ICHIGAN CEO SUMMIT

Page 12: REFRESH - Business Leaders for Michigan · 2020. 3. 10. · The user experience—or UX—encompasses all aspects of a consumer’s interaction with your organization. Learn how to

www.businessleadersformichigan.com