PATHWAYS CELEBRATES ANNIVERSARY35 YEARS AT YOUR SIDE

WHILE THE WORLD SLEEPSDREAM TEAM IS AT HAND

WITH YOUR HELP CHALLENGE GRANT MET!

The 2012 San Francisco Speaker Event, held on March 20th, focused attention and raised nearly $35,000 for the Pathways Dream Team. The Dream Team is a special group of nurses who work only from 5:00 p.m. to 8:30 a.m., as well as on weekends and holidays, to ensure patients and their families have the support they need after regular hours.

“The unexpected always seems to happen after hours,” said Georgia Rock, Pathways COO. “That’s why we created the Dream Team – so that families and patients can be assured that no matter what time it is, they can find a helpful and friendly voice on the phone or receive a visit from a nurse.”

Sandy Linebarger is one of the Dream Team nurses. She usually sees patients and families in San Francisco. “It is so rewarding to be able to help and support families at such a special time in their lives. People ask me how I can do this work, but the truth is that I feel gratified to be allowed to help.”

Dream Team members are sent out on home visits if the nurse answering the phone feels a personal visit would be use-ful. Nurses are always sent if a patient falls, if pain is spiraling

In the last issue of Reflections, I asked you to help us meet an extraordinary $100,000 Challenge Grant by December 31. You responded in abundance – with 532 gifts that qualified for a one-to-one match! These gifts ranged from 19 gifts of more than $1,000 to 289 gifts of less than $100. Every gift mattered.

I am very grateful to each of you who helped, and I know the boards and staff of Pathways join me in thanking you. Your financial support makes Pathways programs stronger and broader. Your support means a Dream Team that can help families in the middle of the night. It means bereavement sup-port groups and individual counseling. Your help means a special program for families with children with life-threatening illnesses. It ensures hospice care for those who are not insured or do not have adequate insurance. I am honored to be a part of a community who cares so deeply and makes com-passionate health care in the home possible.

Thank you!

Mark Kelsey

Foundation Board Chair

As part of the celebration, Pathways has unveiled a new anniversary logo.

SPRING 2012

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Beginning with only 12 patients its first year, Pathways Home Health and Hospice is celebrating its 35th anniversary in 2012 by helping more than 5,000 patients in a service area that rings the Bay from San Francisco down to Gilroy and around to San Pablo. No matter how large Pathways has become, its commitment to individualized compassionate care has remained unchanged.

“Our lives are made up of many moments, and perhaps none are as challenging as those lived in the presence of illness and at the end of life,” Pathways CEO Barbara Burgess reflected. “Pathways is honored and humbled to be able to provide patient and family care in our community for the past 35 years.”

Since 1977, when it was founded by a group of Palo Alto area physicians who saw a need in their community for a new approach to end-of-life care, Pathways has dedicated itself to ensuring the comfort, independence, and dignity of its patients. More than 2,000 Bay Area physicians have entrusted their patients to Pathways in its history.

“As a not-for-profit health care agency, car-ing for and supported by our community, our

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,

Isa Cuevas

DONORS LEVERAGE THEIR PASSIONPUTTING EMPLOYERS TO WORK FOR PATHWAYS

Pathways has been fortunate recently to have motivated and compassion-ate individuals enable corporate gifts that far exceeded their individual ability to give.

Until recently, Isa Cuevas held down two jobs. On the week-end, she was and still is the voice of Pathways, answering the telephone when patients and families call for help. During the week, she worked

at Yahoo! where she sponsored Pathways for grant’s from the Yahoo! Employee Foundation. This foundation is funded by contributions from Yahoo! Employees, and any employee who is a contributor to the foundation can sponsor a non-profit. Isa sponsored Pathways for three years, resulting in three grants, two in support of the Pathways Dream Team, our 24/7 on-call nursing service, and one for the HeARTful Memories bereave-ment program. Just recently, Isa gave up her job at Yahoo! to focus on finishing her education.

Isa says, “As a weekend receptionist at Pathways, I’ve been a first-hand witness to the high level of compassion, empathy, and care that is provided to patients by the Pathways staff.  The Pathways staff treats patients and patients’ families with a profound level of dignity and kindness during a very trying time.  It is because of this that I feel driven to do what I can to ensure that patients and their families receive the care that they deserve.  This is the type of care I would want for my own loved ones, should the need for such care ever arise.”

Another Pathways sponsor discovered us through our web-site, www.pathwayshealth.org. Kanya Yoshihiro, is a barista at Peet’s Coffee and Tea in Milpitas. Peet’s annually makes grants to match donations made by the public on Christmas Eve. The recipient charity is selected by the employees of each local Peet’s. Because a relative is receiving hospice services, Kanya was especially interested in hospice and visited our website. She was impressed and soon persuaded all her fellow work-ers to vote for Pathways as their local char-ity. Kanya trained them to encourage donations and created a display to highlight the donation opportunity to customers.

Pathways is highly dependent on community support to main-tain the quality of services, especially in the face of Medicare cost-cutting initiatives. Many Bay Area companies are part of this community support through their foundations or matching gift programs.

Does your company have a foundation or matching gift program? Join Isa and Kanya in providing important community support to Pathways patients and their families. If you can help, please contact Trish Morgan at 408-773-4104 or tmorgan@pathwayshealth.org.

Jon Katz, author of twenty-one books, journalist, and photog-rapher, will be the featured speaker at the 2012 One from the Heart Awards Breakfast. Katz’ book Izzy & Lenore: Two Dogs, an Unexpected Journey, and Me, tells the story of how two dogs changed his life. With Izzy, Katz became a hospice volunteer where he realized that the “miracle of meeting people on the edge of life becomes more profound with a dog at your side.” Katz lives on a farm in upstate New York, which he regularly shares in photos and posts on www.bedlamfarm.com.

When: FRIDAY, October 5, 2012

Where: Crowne Plaza Cabana Hotel, Palo Alto

Time: 7:30 – 9:00 a.m.

For more information, contact Holly Smith at 408.773.4109 or hsmith@pathwayshealth.org.

JON KATZ TO BRING HUMOR AND ‘DOG SENSE’ TO ONE FROM THE HEART 2012

WHILE THE WORLD SLEEPS

DREAM TEAM IS AT HAND

SAVE THE DATE

2013 SF SPEAKER EVENTThe 2013 San Francisco Speaker Event will feature Laney Salisbury, author of Provenance, which is “the extraordinary narrative of one of the most far-reaching and elaborate deceptions in art history.” Join us on March 12, 2013 at the Metropolitan Club in San Francisco for an evening to remember.

out of control, and at the time of death. Primarily, though, nurses help families manage and understand their loved one’s symptoms and help with medication man-agement.

Sandy knows how important the Dream Team can be from a family perspective. Her mother-in-law received hospice care from Pathways a number of years ago. “It’s very reassuring and comforting for

family members to know they can pick up the phone at any hour to get advice and support.”

Dream Team nurses are skilled at handling a variety of situa-tions. Sandy recalled the time she arrived at a home to see a fire truck and ambulance at hand. While hospice patients do not usually call 911, the family had panicked as death neared. Sandy followed the patient and family to the emergency room and helped serve as a liaison between the family and the hospi-tal. When the decision was made to remove life support, Sandy stayed with family in the hospital room at their request.

On another occasion, Sandy remembers arriving at a home where a mother was in her last minutes of life. The family was Buddhist and had strong beliefs about what should happen immediately following death, including a request that no one should touch the body for a period of time. Sandy said, “I was able to listen carefully and let the family know we would respect their beliefs and support them in carrying out their wishes. One of the things I appreciate about this job is being able to learn more about other cultures. The beauty of hospice is that the family and patient have as much control as possible.”

The services of the Dream Team are supported by Pathways donors and grants from community organizations.

Kanya Yoshihiro

SAN FRANCISCO EVENT SUPPORTS DREAM TEAMOn the evening of March 20th, over 100 people gathered at the Metropolitan Club in San Francisco to hear author Bo Caldwell talk about her books The Distant Land of My Father and City of Tranquil Light, as well as to raise funds for the Pathways Dream Team. Caldwell also spoke eloquently of her family’s experience of hospice services. We are grateful to all who attended or con-tributed, including the corporate sponsors listed to the right:

roots are deep,” Burgess says. “We are continually challenging ourselves to meet the changing needs of our patients and their families.”

Over the years, Pathways has developed three primary services: hospice for those with life-limiting illness; home health for peo-ple who are home-bound after surgery or with wounds or other chronic illness; and private duty to provide caregivers to those who need assistance in daily living activities. Having all three under one roof, as well as our palliative care program, is a ben-efit to patients whose needs may shift and change over time.

PATHWAYS CELEBRATES ANNIVERSARY35 YEARS AT YOUR SIDE

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WHEN YOU HAVE PLANNED GIVING QUESTIONS

PATHWAYS WEBSITE HAS THE ANSWERS

NONPROFIT ORG

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SUNNYVALE, CA

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Pathways Home Health & HospiceFormerly MidPeninsula585 N Mary AvenueSunnyvale, CA 94085-2905800.753.3071foundation@pathwayshealth.org

Give online at www.pathwayshealth.org

Home Health & HospicePrivate Duty

Hospice Foundation

Home Health & HospicePrivate Duty

Hospice Foundation

Do you have questions about estate planning? Planned giving? Your will? Each month, the Pathways website features new articles and interactive features that cover such topics. We hope it will be a useful resource for you.

New This Month...

Who Will Care for Your Pet?You wouldn’t leave your cat without food or neglect to make plans for the dog while you’re out of town, but have you made plans for your pet after your lifetime? There is a way to ensure that the special animal in your life is cared for when you aren’t able to do it yourself.

Are You Comfortable With Your Finances?Do you have records on all of your investments? What about insurance papers? Oh...and how about your passwords for online banking? If you’re looking for some financial peace of mind, check out three helpful tips on our website.

Change Lives Without Touching Your IncomeAre there causes you care about, but don’t feel like you can help today? The answer: Help in the future instead...and keep your bank account intact today.

FOUNDATION BOARDMark Kelsey, Chair Christine Alloo, Vice ChairRonald A. Castellino, MDTimothy ChuMinda CutcherClarence J. FerrariNancy HassenHarvey HinmanKingsley Jack Marilyn JandroCarol Proffitt

HONORARY BOARDKingsley Jack, ChairRichard R. Babb, MDRev. Dr. Mark BollwinkelPatti CavenderGunilla FollettTom FollettWilliam S. JohnsonKris KlintPaula Kushlan, MDKathryn LadraJanet LarsonJack MelchorWilliam RellerMary Ann Milias St. PeterIsaac SteinMadeline SteinTig TarltonPaula Uccelli

Barbara Burgess, CEOSandra Coolidge, RN PHNVP of Admissions, Community Relations and Philanthropy

3 Cases: Planning Rewards and Planning WrecksYou’ve probably heard it said many times that it is vitally impor-tant to have your estate plans in order, but perhaps you are still not convinced. On our website, find three stories that highlight the benefits an estate plan can offer as well as the pitfalls that can result from poor plans.

Find all this and a lot more about Pathways and estate planning at www.pathwayshealth.org/plannedgiving.

Pathways Home, Health and Hospice is a 501(c)3 not-for-profit, community based public benefit corporation.