Stephen Brown

826 Spring Creek Road

Thomaston, GA 30286

July 24, 2013

Dear Future Employer:

Donna Bernabez completed BUSN 1400 – Word Processing at Southern Crescent Technical

College in August of 2013. This course was an in depth study of word processing concepts and

techniques using Microsoft Office Word 2013. Donna completed the course with an exceptional

final average.

The course covered every aspect of Microsoft Office including document merging; creating

publications using table of contents, indexes, etc.; visual features such as charts and pictures; and

many other aspects of the software. This was an intensive study of Microsoft Word and grading

was based on hands-on documents that were completed throughout the term. Based on the

excellent work that Donna completed I can fully recommend her for any position where

extensive knowledge of word processing is required.

In addition to the technical nature of the course that Donna completed there was a work ethics

component. Donna received the highest marks in this area as well. She completed all

assignments well before the due dates. Additionally, she was usually the first one to start the

projects and often helped me with minor discrepancies in the course content. She participated

and in most cases led efforts of collaboration in the course, often sharing her experience that

could help other students.

I highly endorse Donna in terms of her work ethics including the following in particular that I

observed during this course: 1) self-motivation, 2) punctuality, 3) participation/team work, 4)

dedication, and 5) honesty.

The best endorsement I can offer is that if I had a position requiring word processing skills

and/or general business office administration I would certainly hire Donna for the position.

Sincerely,

Stephen A Brown

Instructor – Southern Crescent Technical College