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 · REF. Consumer Affairs Victoria (CAV) Complaint — case NO. I acknowledge receipt of a letter signed by the Chairperson, dated 19 August 2016, supposedly representing the position

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Page 1:  · REF. Consumer Affairs Victoria (CAV) Complaint — case NO. I acknowledge receipt of a letter signed by the Chairperson, dated 19 August 2016, supposedly representing the position
Page 2:  · REF. Consumer Affairs Victoria (CAV) Complaint — case NO. I acknowledge receipt of a letter signed by the Chairperson, dated 19 August 2016, supposedly representing the position
Page 3:  · REF. Consumer Affairs Victoria (CAV) Complaint — case NO. I acknowledge receipt of a letter signed by the Chairperson, dated 19 August 2016, supposedly representing the position
Page 4:  · REF. Consumer Affairs Victoria (CAV) Complaint — case NO. I acknowledge receipt of a letter signed by the Chairperson, dated 19 August 2016, supposedly representing the position
Page 5:  · REF. Consumer Affairs Victoria (CAV) Complaint — case NO. I acknowledge receipt of a letter signed by the Chairperson, dated 19 August 2016, supposedly representing the position
Page 6:  · REF. Consumer Affairs Victoria (CAV) Complaint — case NO. I acknowledge receipt of a letter signed by the Chairperson, dated 19 August 2016, supposedly representing the position
Page 7:  · REF. Consumer Affairs Victoria (CAV) Complaint — case NO. I acknowledge receipt of a letter signed by the Chairperson, dated 19 August 2016, supposedly representing the position
Page 8:  · REF. Consumer Affairs Victoria (CAV) Complaint — case NO. I acknowledge receipt of a letter signed by the Chairperson, dated 19 August 2016, supposedly representing the position
Page 9:  · REF. Consumer Affairs Victoria (CAV) Complaint — case NO. I acknowledge receipt of a letter signed by the Chairperson, dated 19 August 2016, supposedly representing the position
Page 10:  · REF. Consumer Affairs Victoria (CAV) Complaint — case NO. I acknowledge receipt of a letter signed by the Chairperson, dated 19 August 2016, supposedly representing the position
Page 11:  · REF. Consumer Affairs Victoria (CAV) Complaint — case NO. I acknowledge receipt of a letter signed by the Chairperson, dated 19 August 2016, supposedly representing the position

RHS SUBMISSION 18ATTACHMENT 1

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Page 12:  · REF. Consumer Affairs Victoria (CAV) Complaint — case NO. I acknowledge receipt of a letter signed by the Chairperson, dated 19 August 2016, supposedly representing the position
Page 13:  · REF. Consumer Affairs Victoria (CAV) Complaint — case NO. I acknowledge receipt of a letter signed by the Chairperson, dated 19 August 2016, supposedly representing the position
Page 14:  · REF. Consumer Affairs Victoria (CAV) Complaint — case NO. I acknowledge receipt of a letter signed by the Chairperson, dated 19 August 2016, supposedly representing the position
Page 15:  · REF. Consumer Affairs Victoria (CAV) Complaint — case NO. I acknowledge receipt of a letter signed by the Chairperson, dated 19 August 2016, supposedly representing the position
Page 16:  · REF. Consumer Affairs Victoria (CAV) Complaint — case NO. I acknowledge receipt of a letter signed by the Chairperson, dated 19 August 2016, supposedly representing the position
Page 17:  · REF. Consumer Affairs Victoria (CAV) Complaint — case NO. I acknowledge receipt of a letter signed by the Chairperson, dated 19 August 2016, supposedly representing the position
Page 18:  · REF. Consumer Affairs Victoria (CAV) Complaint — case NO. I acknowledge receipt of a letter signed by the Chairperson, dated 19 August 2016, supposedly representing the position
Page 19:  · REF. Consumer Affairs Victoria (CAV) Complaint — case NO. I acknowledge receipt of a letter signed by the Chairperson, dated 19 August 2016, supposedly representing the position
Page 20:  · REF. Consumer Affairs Victoria (CAV) Complaint — case NO. I acknowledge receipt of a letter signed by the Chairperson, dated 19 August 2016, supposedly representing the position
Page 21:  · REF. Consumer Affairs Victoria (CAV) Complaint — case NO. I acknowledge receipt of a letter signed by the Chairperson, dated 19 August 2016, supposedly representing the position
Page 22:  · REF. Consumer Affairs Victoria (CAV) Complaint — case NO. I acknowledge receipt of a letter signed by the Chairperson, dated 19 August 2016, supposedly representing the position
Page 23:  · REF. Consumer Affairs Victoria (CAV) Complaint — case NO. I acknowledge receipt of a letter signed by the Chairperson, dated 19 August 2016, supposedly representing the position
Page 24:  · REF. Consumer Affairs Victoria (CAV) Complaint — case NO. I acknowledge receipt of a letter signed by the Chairperson, dated 19 August 2016, supposedly representing the position
Page 25:  · REF. Consumer Affairs Victoria (CAV) Complaint — case NO. I acknowledge receipt of a letter signed by the Chairperson, dated 19 August 2016, supposedly representing the position
Page 26:  · REF. Consumer Affairs Victoria (CAV) Complaint — case NO. I acknowledge receipt of a letter signed by the Chairperson, dated 19 August 2016, supposedly representing the position

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