Upload
dorthy-alexander
View
218
Download
0
Tags:
Embed Size (px)
Citation preview
Reduce IT Costs and Increase SecurityOptimising your Core Desktop InfrastructureSimon Higgins – National Solution Specialist, November 2006
Agenda
Setting the Scene• The challenges of managing TCO and Desktop management
How Can Microsoft Help?• Overview of Core Infrastructure Optimisation Model
– Windows Vista Security– Windows Vista & Office 2007 Deployment & Management
Windows Client Software Assurance BenefitsKAZ Computers – Windows Vista Summary & Call to Action
Setting The SceneThe Challenges of Managing Desktop TCO
“The most effective way for an Enterprise to reduce the TCO of its PCs is through the implementation of management best practices across all phases of the PC lifecycle”
Source: Gartner. Use Processes & Tools to reduce TCO for PCs. 2005-2006 Update. Authors: Frederica Toni & Michael.A.Silver. Published January 2006
Food for Thought...
TCO Cost ComponentsTCO Cost ComponentsTotal Ownership Cost - Standardized XP SP2
2% 29%
12%
9%
48%
IndirectIndirectIndirectIndirect
DirectDirectDirectDirect
DirectDirectDirectDirect
User Costs (User Costs (Business UnitsBusiness Units) 50%) 50%
End User Operations $ 2176End User Operations $ 2176
DowntimeDowntime $ 89 $ 89
Non-IT Budget (CFO) Non-IT Budget (CFO) 9% 9%
Non IT AdministrationNon IT Administration
$ 426$ 426
Employee trainingEmployee training
Procurement & LegalProcurement & Legal
IT Budget (CIO) IT Budget (CIO) 41%41%
HardwareHardware
$ 467$ 467
SoftwareSoftware
$ 867$ 867
IT OperationsIT Operations
$ 542$ 542
100%: $4567 $35 with Windows Vista
74% with IT maturity
Source: XP-SP2 TCO from Gartner, IT Ops adjusted with GCR researchSource: XP-SP2 TCO from Gartner, IT Ops adjusted with GCR research
WHY?WHY? HOW?HOW? WHEN?WHEN?
Key Recommendations
Desktop PC TCO doesn’t have to be so painful80% of organisations pay $4,661/PC/Yr
IT Maturity is poor for most organisations
64% Basic
31% Standardised
5% Rationalised
Low IT Maturity can cost “real money”Difference between Basic and Rationalised can be $2000 per PC per year – or more!
Many organisations do not fully understand how to quantify the true cost of their desktop environment
Basic Rationalised
Direct Costs $2556 $1931
Indirect Costs $2952 $1217
TCO $5508 $3148
The 3 x key Steps to reduce TCOImplement Management Best Practices
• Fully Automate Deployment Process• + Thinner Desktop Images• Fully Automate Day to Day PC Operations• Automate Retirement process of devices
Source: Gartner Papers: XP-SP2 TCO - IT Ops adjusted with Gartner research. Use processes & Tools to reduce TCO for PCs, 2005-2006 Update.
Managed IT
Infrastructure
with limited
automation
Managed and
consolidated IT
Infrastructure
with maximum
automation
Fully automated
management,
dynamic resource
Usage , business
linked SLA’s
Business Enabler Strategic Asset
31%
3%
Efficiency of MS Customers Today
http://www.microsoft.com/technet/infrastructure/iom_assessment.mspx
Uncoordinated, manual
infrastructure
64%
2%
Cost Center More efficient Cost Center
Basic
Cost Center
Standardised
Efficient
Cost Center
Rationalised
Business
Enabler
Dynamic
Strategic
Asset
~70% of orgs
~28% of orgs
~2% of orgs~2% of orgs
<1% of orgs
Impact of Infrastructure on CostImpact of Infrastructure on Cost
Uncoordinated,
manual
infrastructure
Managed IT
Infrastructure
with some
automation
Managed and
consolidated
IT Infrastructure
Fully automated
management,
dynamic
resource usage
Standardised
PC eng, mgmt:
$187
Security &
supervisory
mgmt: $186
Service Desk:
$169
Rationalised
Windows Vista benefits:
• Image management
• Lower service desk needs
• Improved security
IT Labor
~$200/PC/year
IT Labor
$542/PC/year
SP2
IT Labor includes:
Windows Vista enabled
IO benefits
• User Account Control
helps manage user
config/installation of
settings, software
• WIM helps standardize OS
• Windows Vista Firewall
provides ability to
centrally manage firewall
Multiple Organisations – New Research
Projected TCO Impact
IT Labor
Savings
~$340/PC
per year
Windows Vista
benefits
Windows Vista
enabled IO benefits
Best practices
enabled by Active
Directory, SMS
$35/PC
$170/PC
~$135/PC
How Can Microsoft Help?
Overview of Core Infrastructure Optimisation
Core Infrastructure Optmisation Model
Desktop, Server & Device Management – Technology View of Model
Uncoordinated, manualInfrastructure
Knowledge not captured
Managed IT Infrastructure with limited automation and knowledge capture
Managed and consolidated IT
Infrastructure with extensive Automation
Fully automated management,
dynamic resource Usage
• Lack of standardised security measures
• Ad hock management of system configuration
• Limited to no monitoring of infrastructure
• Manual processes for image & application deployment
• Reactive Suppor tmodel
• Light touch or Zero touch deployment.
• Application and image deployment
• Automated patch management
• Standardised antivirus solution
• Firewall enabled on laptops
• Defined set of standard basic Windows images
• Application compatibility testing
• Automated deployment• Defense-in-depth security
measures widely deployed• Anti-malware protection• Firewall enabled on
desktops, laptops & server• Service level monitoring
on desktops • Security updates for both
clients & servers• Asset management • Zero touch upgrade and
install • Application certification
and compatibility testing
• Automated, central management of all devices: Desktop, Laptops, Servers & handheld devices
• Reference image system
• User Provisioned environment
• Advanced Desktop Management Techniques
• Automated reference Automated patch management extended to servers
• Automated application compatibility testing
• Network Access Protection
Windows Vista & 2007 Office System
Question?So how do they enable the Core Infrastructure Model to help further reduce TCO?
Components to further reduce desktop TCO
Windows Vista• Infrastructure Optimisation
– Best Practices for deployment & Management– Innovative new deployment technologies– Application Compatibility – OS & Application Virtualisation
• Security & Compliance– Defense in depth
2007 Office System• Infrastructure Optimisation
– Best practices for Deployment & Migration from previous versions of office
– Office 2007 Migration Planning Manager Tool
Desktop Lifecycle Management
New Deployment GuidanceWHY? HOW? WHEN?
Easier OperationsEasier Engineering Easier Deployment
App & file compatibility easier to plan for
and remediate
End-to-end guidance and tools for
planning & testing
Language (MUI) and hardware neutrality
for reduced image count and
management costs
Deployment tools provide end-to-end
guidance across all phases of
deployment
Non-destructive imaging enables in-
place upgrades and faster, simpler user
state migration
Broad, well trained partner ecosystem
further reduces cost and risk
Business Desktop Deployment Solution Accelerator
Consistent, repeatable methodology and best practices
Using new Windows Vista & 2007 Office deployment tools
Combined learning from 5 million desktops deployed
Windows Vista & 2007 Office SystemReducing Cost and Complexity
• Hardware independence – WIM format• Language independence (both Vista
and Office 2007• Offline servicing and patching
of Windows images
• Tools across phases of deployment (planning, engineering, deployment)
• Application Compatibility Assistant & Toolkit• Office 2007 Migration Planning Manager
Reduce number of images
Windows Vista Security
Comprehensive tool suite
Best practice/ guidance• Microsoft Business Desktop Deployment 2007• DDPS SA benefit
• based on investment in office – 3,5,15 days available to help you plan for deployment
• IE7 - Protected Mode• User Account Control• Windows Defender• Bitlocker• Network Access Protection
Desktop Software VirtualisationMicrosoft SoftGrid® Platform
The Engine
Application virtualization
On-demand delivery
Centralized, policy-based application management & software asset tracking
Microsoft SoftGrid Zero Touch™The Front End
Availability to applications from anywhere via browser and/or desktop
Self-service IT:
• End-user self-service application provisioning with automated workflow
• Business-unit software usage reporting
Real-time, intelligent application deployment
Three Versions:
• SoftGrid Universal Desktop
• SoftGrid for Systems Management Server (SMS)
• SoftGrid for Terminal Servers
Windows Client Software Assurance Benefits
The Microsoft Optimised Windows Desktop
Vista Enterprise + Microsoft Desktop Optimization Pack : the most cost effective & flexible desktop management solution
Microsoft SoftGrid: What: Application virtualization and streaming
Apps delivered to users at log-on, in secondsDelivery of apps only to authorised usersAccess approved applications from any licensed machine
Impact:80% reduction in app management costs, 30% reduction in helpdesk costs, 4x increase in user up-time
Microsoft Software Asset Inventory: What: Advanced inventory scanning
Efficient scanning of system for MS and 3rd party softwareMatches app headers against 430K software titlesReports include details on license types
Microsoft Advanced Group Policy Object Management:What: GPO search, change management, and delegation
Search for conflicting policies or specific objectsEasily roll back group policy changesSupports delegation, workflow process for changes
Microsoft Diagnostic & Recovery Toolset: What: Efficient diagnosis and recovery
Recovery instead of reinstallationFlexible recovery options with less downtime
Impact:Accelerated TCO savings through reduced help desk costs
Includes all features of Windows Vista Business plus:
Four Virtual Operating Systems Windows BitLocker Drive Encryption Multi-lingual User Interface (MUI) Subsystem for Unix-Based Apps (SUA)
SoftGrid Application Virtualisation Asset Inventory Services Diagnostic & Recovery Toolset Advanced Group Policy Management
Demonstration BDD Workbench Vista & Office 2007 deploymentApplication Compatibility Assistant Windows Vista Recovery
Call to Action –Next Steps!Call to Action –Next Steps!
1. Start Testing Windows Vista and 2007 Office System today! Detailed testing guidance can be source from;
• www.microsoft.com/technet/windowsvista
2. Find out more about Business Desktop Deployment 2007 & Infrastructure Optimization Models
• www.microsoft.com/technet/desktopdeployment/default.mspx • Attend a hands-on Business Desktop Deployment 2007 Workshop in your capital
city throughout February & March. (Register your interest on your session EVAL form)
3. Find out more about the Windows and Office products road-map & futures including new Software Assurance benefits announcements
• http://www.microsoft.com/windowsvista/getready/optimizeddesktop.mspx • Attend a half day Windows & Office products road map update plus in depth
briefing on the new Microsoft Desktop Optimization Pack (MSDOP). (Register your interest on your session EVAL form)