Red Quanta

8/13/2019 Red Quanta

1/11

RedQuanta is a new-gen mystery audit firm in the country. We aspire to be the partner

of choice to every organization who has the customer at the core of their business;

where every stakeholder believes that customer satisfaction, customer delight and

customer experience management are key to success in today's world. We join you inthis mission and help your organization become truly customer-centric.

A portfolio company of the Morpheus Venture partners, RedQuanta has garnered a

significant amount of interest from the VC community in the country. We have recently

closed a round of funding from a pool of investors, who also provide strategic guidance

to our growing company as our advisory board.

Our extremely talented team brings a fresh perspective to the age-old way ofconducting mystery-shopping audits. Our team comprises of a diverse team carrying a

cumulative thousands of man-hours of experience in the retail and analytical

experience.

A strong and robust technology coupled with an unmatched network of qualified

mystery shoppers, we are truly poised to deliver the best mystery shopping audits for

your organization.

We work with both products and services organizations. Some of our clients are leading

retailers, coffee chains, personal care services, automobile brands, FMCG brands,

financial products companies and even businesses in the online and e-commerce space.

Our unique and result-oriented approach has won us not just clients, but advocates

who truly see us as partners helping them continuously improve their business

processes.

We are sure we can help you too. Let's start with a discussion. Call us, email us or even

drop by our office for a discussion over coffee.


2/11

VISION

At Red Quanta, our clients are the core of our business. Our idea is to satisfy our clients

by satisfying their customers. After all, the whole game is all about making the

consumers happy and gaining their trust in company's product. We succeed byknowing them and not only by meeting but by exceeding their expectations for quality

and service.

MISSION

Our Mission is to partner companies, make distinctive, lasting and substantial

improvements in their performance by enhancing their customer experiences.!!

VALUESTeam values are there to benefit oneself, one's team and the company, thus serving the

clients better.Our reputation is created by the way the people within our team act with

clients, shoppers, colleagues and their communities.

What we mainly believe in is "there is no secret routine; there is no magical number of

reps and sets. What there is, is confidence, belief, hard work on a consistent basis, and a

desire to succeed". We think "one can't make any hits if he doesn't take any shots".

We consider the following things while working.

FOCUS ON THE CUSTOMER We believe that our customers are the reason we exist.

We direct our energies towards exceeding our customer's expectations.

We believe in being trusted, respectful, delivering our promises, followingthrough and taking ownership and accountability.

We value all customers..large and small.


3/11

TRUST AND INTEGRITY

We are honest and direct in our communication.

We do what we say, we are going to do.

We demonstrate the highest standard of ethics in our business dealings.

TEAMWORK We are proud and committed towards each other.

Work is best enjoyed when it is evenly divided, in our opinion.

We believe in:

1. Being adventurous, creative and open minded

2. Pursuing growth and learning

3. Building open and honest relationships with communication

4. Doing more with less

5. Being humble

6. Being passionate and determined

RECOGNITION We value hard work, competence and the drive to get the job done.

Being unappreciated for the hard work sucks! So we appreciate the hard work of

ourselves and others as well.

DECISIVENESS

We evaluate alternatives and move forward quickly.

We value sound judgment.


4/11

We have a bias for action.

We are not afraid to make mistakes.

Team values are important for one to inhale because it helps your boat of successfurther to sail.


5/11

Terms and Conditions

THIS AGREEMENT is made by and between RedQuanta (hereinafter referred to as

"RedQuanta") and YOU (hereinafter referred to as "Shopper"), and is dated for reference

purposes as of today.

RECITALS:

WHEREAS, RedQuanta maintains a market research business, a customer base, and an

shopper base, enjoys the good will of the public, and has a reputation for quality,

experience, and expertise. RedQuanta generates, among other things, mystery shopper

reports and audit findings, using varying methods such as on-site visits,telecommunication, web-based and intercept interviews. The reports that are generated

from the programs we develop are provided to our clients for the purpose of

determining operational successes and opportunities for improvement in such areas as

service, sales, product presentation, facility maintenance, and other specifics of the

clients operations and personnel.

WHEREAS, Shopper wishes to perform 'Mystery Shopping' assignments for and under

the guidance of RedQuanta; and, WHEREAS, RedQuanta and Shopper seek to reduce

to writing their respective rights and obligations arising out of their intended

independent contractor relationship; NOW, THEREFORE, in consideration of the

mutual covenants and agreements herein contained, the parties hereto agree as follows:

AGREEMENT:

1. INDEPENDENT CONTRACTOR'S STATUS.

This Agreement contemplates the creation of a relationship of independent

contractor by and between RedQuanta and Shopper; with Shopper as Contractor,


6/11

and RedQuanta as Contractee. Nothing herein is intended to create, nor should be

construed as creating, the relationship of employer and employee.

Project opportunities are offered by varying means on an as needed, rotating

basis. Shopper may choose to accept or reject any proposed project. You agree and

understand we have the option and choice to ask for your services as an

independent contractor in performing said services, or not. You, in turn, have the

right to accept or not to accept any project posted.

Shopper understands and agrees that Shopper will receive no minimum salary,

sick pay, or vacation pay from RedQuanta. Shopper will not receive any type of

fringe benefits from RedQuanta including, but not limited to, health orhospitalization insurance, dental insurance coverage, life insurance, disability

protection, workman's compensation insurance, retirement plans, and the like.

Subject to Shopper's responsibility to perform assigned jobs in a timely manner,

Shopper does not have to consult with or account to RedQuanta concerning

Shopper's schedule, hours worked, time off, or vacations taken.

Shopper agrees that all entertainment, automobile and transportation expenses,

and all other expenses incurred in connection with the work of Shopper

contemplated by this Agreement, will be paid entirely by Shopper without any

reimbursement from RedQuanta.

Shopper understands that Shopper is not required to attend any mandatory

meetings, to meet any quotas, or to serve on office duty. Further, RedQuanta shall

have no control over the number of hours worked by Shopper.

Shopper UNDERSTANDS AND AGREES TO COMPLETE, TRANSMIT AND

ACCEPT FOLLOW-UP REQUESTS FOR REPORTS AND RECEIPTS ON

ACCEPTED PROJECTS IN A PROFESSIONAL MANNER. IN COMPLETING


7/11

THE ON-LINE APPLICATION TO SOLICIT EVALUATOR PROJECTS FROM

RedQuanta

2. FEES.

Shopper's compensation for services rendered pursuant hereto shall be based

solely on the number of acceptable reports received by RedQuanta.

Fees will be deemed to have been earned by Shopper hereunder only if

RedQuanta has received acceptable, properly completed reports in a timely

manner from Shopper. Payment to Shopper shall be made by check mailed on or

before the last day of the month following the month during which RedQuanta

receives Shopper's report(s) in accordance herewith.

RedQuanta shall be the sole and final judge of whether any completed report is

valuable to RedQuanta, and whether any fee is due to Shopper on account thereof.

Adjustments in compensation may occur in the form of penalties as a result of

late, incomplete, or inaccurate reports or if project requirements are not met. In the

event of any dispute between Shopper and RedQuanta concerning whether.

3. LIMITATION OF AUTHORITY.

Shopper shall have no authority to bind, obligate, or commit RedQuanta in any manner,

including by any promise or representation, whether oral or written, unless specifically

authorized by RedQuanta in writing.

4. DISPUTES.

In the event any dispute, arbitration, or litigation arises out of, in connection with, or as

the result of any act performed by Shopper pursuant to this agreement, or failure to

perform, as the case may be, Shopper shall cooperate fully with RedQuanta in an effort

to resolve same. Shopper agrees to indemnify and hold RedQuanta harmless of and

from any and all claims, demands, suits, and liabilities, including costs and attorney's


8/11

fees, to which RedQuanta may be subjected by reason of or in connection with any

proceeding arising out of the conduct or omissions of Shopper. It is the policy of

RedQuanta to avoid litigation whenever possible but the decision whether or not to

enter into or maintain litigation shall be the decision of RedQuanta alone. Thisobligation shall survive the termination or expiration of this Agreement.

5. TRAINING.

RedQuanta will provide Shopper with instructions and forms designed to assist

Shopper in mystery shopping for RedQuanta, all of which shall remain RedQuanta's

property.

6. EMPLOYMENT.

Shopper will not, on behalf of himself or any third party, employ, or seek to employ any

person employed by or engaged by RedQuanta, or otherwise directly or indirectly

induce such persons to leave their employment or independent contractor position

thereat.

7. CONFIDENTIAL INFORMATION.

While Shopper is working for RedQuanta, and thereafter, Shopper will hold in the

strictest confidence, maintain as confidential, and not disclose to any third party, the

following:

Any and all information concerning RedQuanta's present or former customers,

including their names and identities, locations and addresses, their employees and

representatives, business practices, as well as the information sought to begathered, and actually gathered, in connection with the services provided by

RedQuanta to its customers;

Any and all information concerning RedQuanta's employees and representatives,

as well as any information designated orally or in writing as confidential by


9/11


10/11

things in Shopper's possession, custody or control, including but not limited to all such

items with the logo or trademark of RedQuanta or any related mark affixed thereto.

9. BREACH OF AGREEMENT.

Shopper understands and agrees that any breach or threatened breach by Shopper of

the non-competition and non-disclosure provisions contained in this Agreement will

cause RedQuanta substantial, irreparable harm which is difficult to measure, and that

RedQuanta therefore may obtain an injunction against such conduct and Shopper

consents thereto. This right is in addition to any other rights RedQuanta may have

against Shopper for breach of this Agreement. Therefore, whenever RedQuanta may

apply for restraining order or injunction against Shopper for breaching or threatening to

breach this Agreement as described above, Shopper waives any notice to which

Shopper may be entitled and consents to such restraining order or injunction. Shopper

further agrees that any bond required of RedQuanta in connection with any such

restraining order or preliminary injunction shall not cost more than Rs 500.00. If

RedQuanta proceeds against Shopper in the state court for Sacramento County, or the

U. S. District Court situated in or closest to said county, on any cause of action arising

out of this Agreement, Shopper agrees that such court may exercise personal

jurisdiction over Shopper.

In the event of any breach of this Agreement by Shopper, Shopper agrees to pay

RedQuanta all losses and damages sustained as a result thereof, as well as court costs,

attorney fees, and related expenses.

10. MISCELLANEOUS.

Each notice to either RedQuanta or Shopper required hereunder shall be in writing and

mailed to the addresses set forth in this Agreement unless and until any such address is

changed in writing. RedQuanta and Shopper shall exercise best efforts to communicate

to the other any such change in address. Such notices shall be deemed given when

mailed by certified mail, return receipt requested.


11/11

Any written notice may be personally delivered, but personally delivered notices shall

be deemed given only on the date of actual receipt. This Agreement contains the entire

understanding and agreement between the parties with respect to the terms and

conditions of Shopper's independent contractor relationship with RedQuanta. ThisAgreement may be modified only by a writing signed by the parties. RedQuanta may

assign this Agreement to any successor to all or part of its business or to any parent,

subsidiary, or affiliated company. Shopper may not assign this Agreement, or any part

thereof, without RedQuanta's written consent. When both parties have signed this

Agreement, it will bind and benefit both of them and any successors to their interest,

including Shopper's heirs, executors and administrators. This Agreement shall be

governed by and interpreted in accordance with the laws of the State of California. Ifany provision of this Agreement shall be invalid under such laws, the validity of the

other provisions shall not be affected thereby. Furthermore, Shopper agrees to abide by

all local, state and national laws where applicable while serving in the capacity of

Independent Contractor, Shopper to RedQuanta. This Agreement supersedes any prior

agreements between the parties.

Documents

Red Quanta