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SCHEDULING AND RECRUITMENT
• Welcome and Introductions• Volunteer Recruitment• Volunteer Retention• Volunteer Recognition• Reflection and Wrap-up
Session Overview
SCHEDULING AND RECRUITMENT
Volunteer Motivation
• Why do people volunteer?– They were asked
• When asked, 71% of people said yes!
– An affiliate organization is participating
– They have a personal connection to the project or the organization’s mission
– They want to develop skills
SCHEDULING AND RECRUITMENT
Motivational Needs
• Affiliation– Needs personal interaction, makes friends,
likes group projects, wants to be a “good person”
• Achievement– Needs specific goals, seeks responsibility,
works to complete tasks, sees problems as challenges
• Power– Needs to influence others, can work alone or
in a group, responds to needs, keeps an eye on goals
SCHEDULING AND RECRUITMENT
Recruitment Basics
• Volunteers give their time only if they are motivated to do so
• Recruitment is the process of showing people they can do something they already want to do
SCHEDULING AND RECRUITMENT
History, Culture, and Cause
• How do we typically use our volunteers?• Can we speak knowledgeably about our
mission?• Can we clearly articulate to volunteers how
their work will contribute to the program’s mission and goals?
• Is our workplace open and friendly to volunteers?
• Would we recommend volunteering in our program to close friends and family? Why or why not?
SCHEDULING AND RECRUITMENT
Determining Volunteer Needs
• Clarify the work to be done• Consider types of volunteers
– Long-term
– Short-term
– Family
– Interns
– Virtual
– Volunteers with disabilities
SCHEDULING AND RECRUITMENT
Volunteer Position Descriptions
• Title
• Purpose
• Location
• Key responsibilities
• Qualifications
• Time commitment
• Training/support provided
• Benefits
• Volunteer supervisor and contact information
SCHEDULING AND RECRUITMENT
Activity: Position Descriptions
• Divide into small groups
• Work with your small group to identify a potential service project
• Determine one volunteer role for this project
SCHEDULING AND RECRUITMENT
Rural Recruitment Challenges
• Poverty
• Smaller pool to recruit from
• Isolation
• Lack of living wage jobs – 2 job workers
• Language barriers
• Low literacy levels
• Homelessness
• Lack of transportation
• Availability of services – inconsistency
• Availability of funds
• Independence vs. Sense of Community
• Informal vs. Formal volunteering
• Systems of Communication
• Lack of information regarding volunteering
• Lack of Leadership
• Lack of anonymity
• Longer timeframes to get things done
SCHEDULING AND RECRUITMENT
Recruitment Strategies
• Examine the positions to be filled:– Who will be qualified and interested?
– Who will be able to meet the time commitment?
– Where will you find these people?
– What motivates them to serve?
– What is the best way to approach them?
SCHEDULING AND RECRUITMENT
Ways to Recruit
• Ask people personally• Post your opportunity on the Web• Strategically post flyers or brochures• Partner with corporation, community
center, or faith-based group and use their volunteers
• Utilize local media to spread the word• Network with community groups and
leaders
SCHEDULING AND RECRUITMENT
Where to Recruit Volunteers
• Faith-based groups• Military bases• Civic Clubs• Sororities/fraternities• Teachers’
associations• Moms’ groups• Independent living
homes
• Disability services groups
• Youth organizations• Public transit stations• Shopping malls• Job counseling
centers• Schools
SCHEDULING AND RECRUITMENT
Recruitment Tips
• Make staff aware of volunteer opportunities
• Integrate volunteer management skills into staff training
• Use surveys to find out volunteer interest• Use colorful descriptions for volunteer
positions that are clear and straightforward
SCHEDULING AND RECRUITMENT
Before the Project: Motivation
• Be prompt in your response to phone calls/e-mails
• Be thorough in your explanation of the volunteer duties
• Teach volunteers about the issue area, the CSO they will be serving, and the potential impact of the project
• Use their names often • Make sure that all special needs have been
addressed and/or met• Keep the commitments you make
SCHEDULING AND RECRUITMENT
During the Project: Engagement
• Have a volunteer “check-in” at the project
• Welcome volunteers• Use nametags• Encourage interaction with other
volunteers• Orient and train volunteers• Make sure everyone has something to
do
SCHEDULING AND RECRUITMENT
Balancing Personalities
• Understand volunteers’ personalities so you can utilize them effectively
• Remember that opposite personalities can complement each other
• No matter the personality, treat every volunteer with dignity and respect
SCHEDULING AND RECRUITMENT
Project Closure
• Clean up• Review accomplishments of the day• Reflect• Invite volunteers to participate in future
projects and take action related to the issue
SCHEDULING AND RECRUITMENT
After the Project: Reflection
• Provide volunteers the opportunity to – Think about their service
– Share their experiences
– Offer feedback for future projects
– Provide ideas for future action related to the issue
• Reflection should be creative• Encourage all volunteers to contribute
SCHEDULING AND RECRUITMENT
Recognizing Volunteers
• Makes volunteers feel valued and appreciated
• Can take many forms• Should be matched to volunteer
– By motivation type (achievement, affiliation, power)
– By volunteer type (long-term, short-term)
SCHEDULING AND RECRUITMENT
Rules for Recognition
• Recognize . . . or else• Give it frequently, honestly, consistently• Use a variety of methods• Recognize the person, not the work• Give it on a timely basis• Give it in an individualized fashion• Give it for what you want more of
SCHEDULING AND RECRUITMENT
Tips and Tools for Recognition
• Include pictures of volunteers in your communication materials
• Send a birthday card or email• Sponsor social events• Recognize anniversaries• Hold an annual recognition event• Give additional responsibilities• Enlist them in training staff and other
volunteers
SCHEDULING AND RECRUITMENT
Closing
For more information about
Hands On Georgia, please contact [email protected] or visit us at www.handsongeorgia.org