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Record Keeping Jackie Hazeldine, Practice Educator & Modern Matron for Community Services December 2013

Record Keeping Jackie Hazeldine, Practice Educator & Modern Matron for Community Services December 2013

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Page 1: Record Keeping Jackie Hazeldine, Practice Educator & Modern Matron for Community Services December 2013

Record Keeping

Jackie Hazeldine, Practice Educator & Modern Matron for Community

ServicesDecember 2013

Page 2: Record Keeping Jackie Hazeldine, Practice Educator & Modern Matron for Community Services December 2013

How do we Assess?• We assess all the time………..• We notice a patient’s

Colour

Breathing

Mobility within seconds of our greeting.• We use all our senses to pick up cues…• But we do not record all we have intuitively

picked up!

Competency framework

Page 3: Record Keeping Jackie Hazeldine, Practice Educator & Modern Matron for Community Services December 2013

Why we need to Assess?Nurses need to:–

“...carry out comprehensive, systematic nursing assessments...” and;

“...plan, deliver and evaluate safe, competent, person- centred care...”

(NMC, 2010a).

Competency framework

Page 4: Record Keeping Jackie Hazeldine, Practice Educator & Modern Matron for Community Services December 2013

An Assessment is ?• the gathering of information to make a

decision or plan• It forms the basis for planning and

implementing care• It allows us to identify needs and

preferences• Without it we have no chance of getting it

right

Competency framework

Page 5: Record Keeping Jackie Hazeldine, Practice Educator & Modern Matron for Community Services December 2013

Holistic Assessment• The term ‘holism’ comes from a Greek

word meaning ‘all’, ‘entire’ and ‘total’.

• The physical, psychological, spiritual and social aspects of a person’s life are considered to be closely interconnected.

Competency framework

Page 6: Record Keeping Jackie Hazeldine, Practice Educator & Modern Matron for Community Services December 2013

Approaching Assessment We need to be:-• Adaptable and flexible in a variety of

circumstances.• The language and terminology used needs

to be appropriate to our audience.• Accommodate the diversity of individuals,

their beliefs, values and circumstances.• Inclusive of the views of patients, families

& carers.

Competency framework

Page 7: Record Keeping Jackie Hazeldine, Practice Educator & Modern Matron for Community Services December 2013

Values associated with assessment• Consent• Working alongside the patient, family and

carers to make a plan.• Together identifying problems and needs.• Together identifying goals of care.

Competency framework

Page 8: Record Keeping Jackie Hazeldine, Practice Educator & Modern Matron for Community Services December 2013

How do we Assess?To undertake an assessment we use:-

• ‘Assessment tool’ and • The nursing process

Competency framework

Page 9: Record Keeping Jackie Hazeldine, Practice Educator & Modern Matron for Community Services December 2013

An Assessment ToolProvides:-• A Systematic Approach• ‘Activities of Living’ and is now integral to

the assessment process for Isle of Wight NHS

Roper, Logan and Tierney (2000)

Competency framework

Page 10: Record Keeping Jackie Hazeldine, Practice Educator & Modern Matron for Community Services December 2013

“Activities of living” encompasses:-– Communication– Breathing– Eating and Drinking– Eliminating– Personal hygiene and dressing– Controlling body temperature– Sleeping– Mobility– Sleeping– Expressing Sexuality– Dying

Competency framework

Page 11: Record Keeping Jackie Hazeldine, Practice Educator & Modern Matron for Community Services December 2013

Use the Nursing Process• To identify all the patient’s needs• And the goals of the care to be provided• Plan the care to be provided with the

patient, family and carer’s where appropriate.

• Evaluate the effectiveness of the care

Competency framework

Page 12: Record Keeping Jackie Hazeldine, Practice Educator & Modern Matron for Community Services December 2013

However……

• This cannot become a quick tick list

Competency framework

Page 13: Record Keeping Jackie Hazeldine, Practice Educator & Modern Matron for Community Services December 2013

Step One

• Collect information about the patient's current condition

• Identify nursing needs from a critical analysis of the information

Competency framework

Page 14: Record Keeping Jackie Hazeldine, Practice Educator & Modern Matron for Community Services December 2013

Identifying needs• For every identified need we must ask

WHY?

Explore the underlying causes• If someone is falling – WHY? explore

footwear, equipment and their medication.• If someone has a copiously leaking leg

wound –WHY? explore infection, oedema and Hb.

Competency framework

Page 15: Record Keeping Jackie Hazeldine, Practice Educator & Modern Matron for Community Services December 2013

Step Two• Using critical thinking and clinical

judgment identify the goals related to the identified need.

• These inform the nursing actions to deliver the care and achieve the outcomes

Competency framework

Page 16: Record Keeping Jackie Hazeldine, Practice Educator & Modern Matron for Community Services December 2013

Step Three

• Design nursing care to meet the goals

Competency framework

Page 17: Record Keeping Jackie Hazeldine, Practice Educator & Modern Matron for Community Services December 2013

Step Four• Evaluate the patient's progress towards

or away from goals or desired outcomes• Evaluate the effectiveness of the care

provided • Describe and document progress to

date • Undertake a final evaluation

Competency framework

Page 18: Record Keeping Jackie Hazeldine, Practice Educator & Modern Matron for Community Services December 2013

Working within the multidisciplinary team

• It is also essential to enable patients are able to have the right care, from the right profession at the appropriate time.

• We are responsible and accountable for making accurate referrals to members of the multidisciplinary team.

• SBAR supports an effective referral

Competency framework

Page 19: Record Keeping Jackie Hazeldine, Practice Educator & Modern Matron for Community Services December 2013

SBAR (D)• Situation• Background• Assessment• Recommendation• Decision

Competency framework

Page 20: Record Keeping Jackie Hazeldine, Practice Educator & Modern Matron for Community Services December 2013

Accountability• Nurses have professional accountability

and responsibility for the assessment, planning and evaluation of care, and for delegating work to support staff like Healthcare Assistants. RCN 2010.

• Ensure, those you to whom we delegate, have the appropriate knowledge and skills.

Competency framework

Page 21: Record Keeping Jackie Hazeldine, Practice Educator & Modern Matron for Community Services December 2013

The NMC code states

• You must keep clear and accurate records of the discussions you have, the assessments you make, the treatment and medicines you give and how effective these have been

Competency framework

Page 22: Record Keeping Jackie Hazeldine, Practice Educator & Modern Matron for Community Services December 2013

Ongoing Process

• Assessment is not a one off activity • We are responsible and accountable for

making this a dynamic ongoing process• Encompassing and responding to the

patient’s changing needs.

Competency framework

Page 23: Record Keeping Jackie Hazeldine, Practice Educator & Modern Matron for Community Services December 2013

Accurately Document• It is equally important that all you

have observed, discussed, planned and identified as needing further investigation is accurately recorded so that it can contribute to effective compassionate care.

Competency framework

Page 24: Record Keeping Jackie Hazeldine, Practice Educator & Modern Matron for Community Services December 2013

RememberEverything you write represents the

care you give, therefore ensure it is:-Clear

Accurate

Professional

&

Ethical

Competency framework

Page 25: Record Keeping Jackie Hazeldine, Practice Educator & Modern Matron for Community Services December 2013

And finally….

Any Questions?

Competency framework