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British Journal of Politics and International Relations, Vol. 2, No. 3, October 2000, pp. 403–413
Reconstructing social democracy: New Labour and the welfare state1
DAVID O’BRIEN
Books reviewed
Driver, Stephen and Martell, Luke (1998) New Labour: Politics afterThatcherism. Cambridge: Polity Press, 1 + 210 pp., ISBN 0-7456-2051-5
Jordan, Bill (1998) The New Politics of Welfare: Social Justice in a GlobalContext. London: Sage, 1 + 260 pp., ISBN 0-7619-6022-8
Levitas, Ruth (1998) The Inclusive Society? Social Exclusion and NewLabour. Basingstoke and London: Macmillan, xi + 223 pp., ISBN
0-333-73087-9
Powell, Martin (ed.) (1999) New Labour, New Welfare State? The ‘ThirdWay’ in British Social Policy. Bristol: Policy Press, xii + 351 pp.,
ISBN 1-86134-151-2
The Labour government’s programme of welfare reform is challenging
and controversial. Whereas the government claims the success of initiatives
such as welfare to work, tax credits and various minimum incomes
guarantees, critics highlight benefit cuts and tighter eligibility criteria for
vulnerable groups, and delays over pension reform. Nevertheless, the ideas
that underpin these reforms remain fundamental to understanding New
Labour’s public philosophy. This philosophy, popularised as the ‘Third
Way’, constitutes a distinct set of ideas that represents a modification of
the socialist tradition in response to specific dilemmas conceived largely
in terms associated with the New Right. Most of the relevant literature
concedes it is too early to consider how successful the government has been
in reforming the welfare state. A review of this literature, however, allows
© Political Studies Association 2000. Published by Blackwell Publishers, 108 Cowley Road, Oxford OX4 1JF and
350 Main Street, Malden, MA 02148, USA 403
us to explore the rationale and content of New Labour’s welfare vision
and indicate how government policy reflects this vision. The aim is not
to present an exhaustive account of all recent scholarship in this field;
rather, it is to provide an overview of some responses to New Labour’s
welfare reforms.
Welfare dilemmas
The recent literature reveals an emerging consensus on the nature of New
Labour’s welfare programme and the challenges facing it. There are com-
peting positions within this consensus, but it is possible to unpack three
broad unifying themes. For a start, there is general agreement about the
problems New Labour believes beset the traditional welfare state. The
principal difficulties arise from domestic and global fiscal constraints, and
the emergence of an underclass of welfare-dependants (Driver and Martell
1998, 84–91; Jordan 1998, 6–15; Levitas 1998, 112–158; Powell 1999,
296–298). These difficulties can be understood in terms of dilemmas,
highlighted by the New Right, to which New Labour responds. New Right
theorists argue that spiralling welfare expenditure is both unsustainable
and limits the competitiveness of the domestic economy in global markets
(Marsland 1996). Old Labour, and some earlier socialists, believed exten-
sive public spending on welfare provision was indicative of good social
policy, even if it challenged economic efficiency. New Labour responds to
the dilemma of globalisation with an attempt to reconcile social justice and
economic efficiency (Brown 1994). Scholars contest the existence and
effects of globalisation, but the key point is that New Labour perceives the
fiscal constraints of globalisation to exist. New Labour thus believes that
expansive welfare spending hinders competitive efficiency (Jordan 1998, 9;
Powell 1999, 297). Jordan, for instance, tells us that: ‘the idea of a global
market is probably even more powerful than global economic forces them-
selves’ (Jordan 1998, 9).
In addition, New Right theorists argue that traditional welfare benefits
create an underclass of welfare recipients that becomes economically and
psychologically dependent on benefits (Campbell 1981). Old Labour cer-
tainly favoured a paternalistic welfare state that unconditionally provided
individuals with substantial resources. New Labour, in contrast, responds
to the dilemma of an underclass to evoke an enabling welfare state that
promotes social and economic inclusion (Mandelson 1997). Scholars also
contest the existence and characteristics of the underclass, but again the
important point is that New Labour perceives an underclass to exist and
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404 © Political Studies Association 2000.
thus believes that traditional welfare benefits create and sustain exclusion.
Consequently, Driver and Martell argue: ‘it is the socially excluded, a
much narrower category than standard definitions of the poor, who are to
be the beneficiaries of New Labour’s social policies’ (Driver and Martell
1998, 90).
Ideas and objectives
The authors reviewed here broadly agree about the challenges New Labour
believes confront the traditional welfare state. In addition, a consensus
emerges around the idea that New Labour’s welfare objectives fail prop-
erly to consider certain social and economic problems. The main goals
of New Labour’s welfare policies can be summarised as follows. The
welfare state should address the causes of poverty, promote participation
in the labour market and support national competitive efficiency. Welfare
policies should deliver social and economic inclusion, ease the transition
from welfare benefits to paid employment and control social-security
expenditure. Academics suggest that although these goals are admirable,
they are not sufficient in themselves to address issues such as poverty,
inequality and unpaid work.
Levitas unpacks the ideas that inform current debates about welfare in
terms of three discourses. A redistributionist discourse suggests that the wel-
fare state should reduce poverty and inequality by redistributing resources
from rich to poor (Levitas 1998, 9–14). Old Labour typically emphasised
this discourse to evoke a paternalistic state that provides resources such as
benefits, education and healthcare. A moral underclass discourse indicates
that welfare policy should address the moral character of the poor and
excluded rather than structural causes of poverty (ibid., 14–21). New Right
theorists typically emphasise this discourse to suggest that benefits erode
individual responsibility and self-reliance and lead welfare-dependants
to develop undesirable cultural mores. Finally, a social integrationist
discourse implies that welfare policy should promote paid employment as
the principal means of inclusion (ibid., 21–27). New Labour typically
emphasises this discourse to suggest that the state should give citizens
opportunities to move from welfare into work.
Levitas interprets the objectives of New Labour’s welfare reforms as the
adoption of both the moral underclass discourse and the social integra-
tionist discourse and a concomitant move away from the redistri-
butionist discourse (Levitas 1998, 128–158). New Labour no longer
considers the less fortunate in society to be straightforwardly poor.
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© Political Studies Association 2000. 405
Instead, it discursively constructs such people as excluded, due, in crude
terms, to a lack of either morals or work. The best way to help these
people is not simply to raise the value of welfare benefits, as the redistri-
butionist discourse recommends. Such a strategy might reinforce exclusion
because higher benefit levels potentially create greater disincentives to
work. Instead, the social integrationist discourse leads New Labour to
promote inclusion through participation in the labour market. New
Labour’s welfare policies therefore contain a series of carrots intended to
encourage people to move off benefits and into paid employment. These
carrots include reform of the tax and benefit system, a minimum wage and
welfare to work schemes that combine job placements with education and
training. The moral underclass discourse leads New Labour to underpin
these carrots with the threat of sticks. Welfare to work, for example, effect-
ively compels certain categories of people to seek employment or training.
People who refuse to do so may forfeit their benefits.
Levitas sympathises with Roy Hattersley, a prominent critic of New
Labour, who argues that a focus on inclusion does little to overcome
existing poverty (Levitas 1998, 133–138). Opportunities to work or train
do not immediately alleviate poverty and do not help people who cannot
work, such as the elderly or disabled. In addition, Levitas argues that
New Labour’s focus on paid employment does not satisfactorily deal with
inequality. The idea of labour market inclusion uncritically accommodates
the wealthy in the included ‘in work’ majority and thus fails to challenge
existing distributions of wealth and power (Levitas 1998, 7). It presents an
overly homogeneous image of society in which many inequalities persist.
Moreover, Levitas argues that New Labour’s emphasis on paid employ-
ment does not recognise unpaid work, such as caring or parenting, as a
legitimate contribution to society. She claims, for example, that ‘the very
phrase welfare to work when applied to lone parents carries the message
that parenting is not work’ (Levitas 1998, 145). Childcare only becomes
legitimate economic activity when it is integrated into the labour market
to enable parents to work and create jobs in the childminding sector.
Jordan also criticises New Labour’s emphasis on inclusion through
labour-force participation, but from a different perspective to Levitas. New
Labour underpins its welfare objectives with an attempt to universalise
values such as hard work, responsibility and community. Jordan questions
whether we can satisfactorily establish common values acceptable to all
groups in a cosmopolitan society (Jordan 1998, 19). When we unpack this
in terms of welfare policy, the promotion of inclusion through paid employ-
ment privileges both a particular view of the citizen’s proper contribution to
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406 © Political Studies Association 2000.
society and the appropriate institutions through which such contributions
are made. New Labour’s welfare programme seems only to recognise those
contributions made through paid work as offering sustainable claims to
welfare goods. It does not fully legitimise the type of unpaid work Levitas
highlights, such as caring and parenting, or other forms of unpaid activity
we might associate with voluntary groups or community politics.
Jordan concurs with Levitas to claim that the idea of labour market
inclusion is blind to socioeconomic factors such as class, exploitation and
inequality. He argues that New Labour’s failure to address such dynamics
arises in part from an emphasis on equality of opportunity over outcome,
and an attendant stress on rights to training and education over rights to
benefits. New Labour evokes the demands of national competitive effi-
ciency in global markets to justify a limit to traditional redistributive
strategies (Brown 1994). In addition, New Labour believes that a skilled
workforce enhances national competitive efficiency (Blair 1998). Rather
than redistribute income and wealth, therefore, the most appropriate role
for the state is to provide citizens with opportunities for education and
training. Such a strategy fosters economic efficiency because it improves the
quality of the workforce and controls welfare expenditure. It also promotes
social justice because the improvement in the skills of citizens enhances indi-
vidual life chances. Furthermore, because everyone is entitled to opportun-
ities for lifelong learning, this strategy endorses equality of opportunity.
New Labour thus claims that equality of opportunities for lifelong learning
reconciles social justice with economic efficiency (Brown 1994). Jordan
rejects this claim, arguing that welfare strategies based on the national
economy are inappropriate. He unpacks a paradox regarding the role of
the state in New Labour’s welfare thinking, namely, that an outmoded idea
of the national economy underpins a claim to break from the past (Jordan
1998, 43–44). New Labour perceives a process of globalisation that
reduces the relevance of nation states as economic units, yet its response is
to evoke a strong idea of the state as providing opportunities for lifelong
learning. New Labour conceptualises social justice as a domestic concern,
but in global markets the only relevant unit is the world economy. We must
therefore consider issues of social justice only in a global context.
Scholars highlight further difficulties with New Labour’s account of
social justice. Driver and Martell believe the fusion of fairness with
efficiency is problematic because when social justice is conceived of as a
spur to competitive efficiency it loses value (Driver and Martell 1998,
106). Social justice becomes desirable only in so far as it supports com-
petitiveness. This raises questions about New Labour’s future commitment
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© Political Studies Association 2000. 407
to social justice should it fail to promote efficiency. Levitas interprets the
appeal to fairness and efficiency as a move from the redistributive dis-
course to the social integrationist discourse. The reduction of economic
inequalities through redistribution of income and wealth gives way to a
redistribution of opportunities to access the labour market. Levitas high-
lights two problems here without really answering them—namely, that in
New Labour’s marriage of fairness and efficiency it is not always clear
precisely what constitutes fairness or who decides (Levitas 1998, 136).
Powell, along with Driver and Martell, argues that New Labour does
not straightforwardly adopt New Right ideas and policies (Powell 1999,
284–285; Driver and Martell 1998, 158–173). The authors reviewed here
interpret New Labour’s welfare vision mainly in terms of a synthesis of
contemporary communitarian and stakeholder ideas drawn from thinkers
such as Anthony Giddens (1994 and 1998), Amitai Etzioni (1995 and 1997)
and Will Hutton (1995). Driver and Martell rightly describe this vision in
terms of a post-Thatcherite settlement. The Third Way represents one
possible response from within the socialist tradition to specific dilemmas
highlighted by the New Right (Bevir and O’Brien 2000 (forthcoming)). We
might therefore challenge Powell, who claims that the Third Way is
vacuous or post-ideological in that it is simply ‘what a New Labour
government does’ (Powell 1999, 285–288). Terms such as stakeholding
and the Third Way evoke a concept of moral personhood within the com-
munity that overlaps considerably with that of many earlier socialists
(Bevir and O’Brien 2000 (forthcoming)). For instance, Blair’s belief that
individuals prosper best within an active society underpinned by reciprocal
rights and duties clearly draws in part on the traditional socialist belief in
individual freedom found through and within the community (Blair 1996,
299–300 and 1998). The roots of New Labour thus extend far beyond
either the New Right or thinkers such as Giddens, Etzioni and Hutton.
New Labour argues that the New Right’s attempts to withdraw the
state and promote individualism and markets eroded communal and co-
operative values. In contrast, New Labour’s welfare programme embodies
the idea of citizens, linked together by reciprocal duties and responsi-
bilities, who collaborate with the state in a co-operative enterprise to
ensure an economically vibrant country. Some commentators reduce the
role of the state in this partnership to that of regulator or purchaser
(Driver and Martell 1998, 103; Powell 1999, 289). Clearly, however, the
state has a more extensive role than this—it also acts as an enabler. The
state gives citizens opportunities to move from welfare into work both to
improve their own condition and to reduce the social-security burden on
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408 © Political Studies Association 2000.
the economy. We might agree, however, that this role for the state indicates
a movement in welfare provision from the collective towards the indi-
vidual. The introduction of stakeholder pensions to encourage individual
provision of retirement income clearly represents such a move. The notion
of individual employability through lifelong learning also illustrates this
trend (Levitas 1998, 118–121). New Labour defines employability as the
capacity of individuals to find work should they become unemployed.
Employability thus becomes something individuals must achieve and its
absence, understood to mean a lack of appropriate skills, becomes an
individual deficiency. However, as we have seen, New Labour does not
expect individuals to achieve employability entirely on their own. The
enabling state accepts the responsibility to generate suitable opportunities
for the self-improvement of citizens. Levitas argues that, because employ-
ability carries a duty to exploit opportunities, inclusion is an active
process in which agency and responsibilities reside with the individual
(Levitas 1998, 157). We might argue, however, that significant elements of
agency and responsibility also reside with the state, as it must provide
opportunities for individuals to achieve their inclusion.
Welfare policies
Within the literature an emergent consensus unpacks the problems facing
the traditional welfare state and the objectives New Labour pursues in
response. In addition, scholars doubt whether the welfare policies of the
Labour government are adequate to achieve their stated objectives. The
main criticisms can be outlined by considering responses to the New Deals,
the government’s flagship welfare policy. The New Deals provide training,
education and work placements, rather than cash benefits. The first New
Deal implemented was that for young people. Young people who have
been unemployed for over six months must choose between a job, volun-
tary work, a place on an environmental taskforce and full-time education
or training. There is no fifth option of remaining on benefits. Further New
Deals apply to groups such has lone parents, the disabled and the long-
term unemployed, and in future they will extend to all unemployed adults.
One set of criticisms considers the institutionalisation of New Labour’s
focus on inclusion through paid employment. The New Deals promote
participation rates in the labour market, but they do not provide alterna-
tive routes to inclusion, address inequality amongst workers or properly
consider in-work poverty (Jordan 1998, 97; Levitas 1998, 7, 160, 138).
However, some of New Labour’s other welfare initiatives do address
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© Political Studies Association 2000. 409
in-work poverty. The national minimum wage assists people in low-paid
jobs and the working families’ tax credit provides a guaranteed minimum
income for families in which one adult has full-time employment. In
addition, Levitas highlights the gendered nature of the New Deals—
compulsion often applies to unemployed young men but not to un-
employed lone mothers. As seen above, Levitas also believes the New
Deals fail properly to recognise unpaid work such as caring and parenting
(Levitas 1998, 145–147). Finally, Levitas argues that the stress on paid
employment can actually impede inclusion. The demands of employment
might adversely affect participation in social networks and parent/child
relationships (Levitas 1998, 169).
Another set of criticisms concerns labour-market dynamics. Jordan argues
that welfare to work schemes such as the New Deals are economically
inefficient if participants are not effectively used, are not properly trained,
and are then discarded to return to benefits (Jordan 1998, 97). The process
of displacement, in which employers replace permanent employees with
subsidised recruits, compounds this process (Jordan 1998, 97; Driver and
Martell 1998, 111). Further problems include dead-weight, whereby sub-
sidies are wasted on people who would find work without them, and
churning, whereby participants move from one temporary placement to
another without securing permanent employment (Driver and Martell
1998, 111; Levitas 1998, 161). Driver and Martell also raise concerns
about the relation of costs to benefits. Firstly, the lost efficiency and poor
productivity that result from compelling unskilled and unmotivated people
to work might incur costs that exceed the state subsidy. Secondly, whereas
New Labour claims the New Deals save money because they reduce wel-
fare expenditure and generate taxation revenue, evidence from similar
schemes overseas suggests otherwise (Driver and Martell 1998, 111).
Finally, the New Deals face potential problems of job supply. Difficulties
arise if there are simply no jobs available, or if the available jobs are
unsuitable (Driver and Martell 1998, 112; Levitas 1998, 140). Many lone
parents, for example, might embrace paid employment if good jobs and
affordable childcare facilities were available within practicable travelling
distance. In many areas, however, such opportunities are rare.
Powell broadens the critique of New Labour’s welfare programme
to uncover a paradox in health and education policy. New Labour seeks
to empower individuals in the running of local services. Yet, in order to
maintain service quality, New Labour enforces a stringent and centralised
regime of standards, targets and inspection. A tension thus exists between
local empowerment and effective ‘command and control’ (Powell 1999, 291).
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410 © Political Studies Association 2000.
Powell, moreover, claims that much of New Labour’s welfare programme
is not new at all. The centrality of the work ethic echoes the New Poor
Law of 1834, and Beveridge incorporated work-related obligations and a
role for private and voluntary organisations in his welfare blueprint (Powell
1999, 292). Finally, Powell invites us to distinguish between rhetoric and
reality in welfare policy, warning that ‘policy slippages’ or ‘implementation
gaps’ often occur between intentions and outcomes (ibid., 285). In the
NHS, for instance, New Labour’s rhetoric evokes traditional ideas about
universal access to free healthcare, but current practice owes more to the
marketisation, privatisation and managerialism associated with the New
Right. However, we might consider this a distinction between means and
ends. New Labour believes that, in terms of quality and efficiency, the best
way of delivering services is, where appropriate, to draw on the relevant
features of markets, private finance and managerial expertise.
Powell concludes that the shifts in New Labour’s ideas and policies
constitute only the outline of a ‘new design’ for welfare (Powell 1999,
288). While he, and Driver and Martell, are content mainly to provide
critical overviews of New Labour’s welfare programme, Levitas and Jordan
present alternative possibilities. We can locate their beliefs within certain
traditions and unpack their proposals as alternative responses to specific
dilemmas from within the relevant tradition (Bevir 1999; Bevir and Rhodes
1998 and 1999). For instance, we can situate Levitas in a social democratic
tradition that favours redistributive strategies to reduce social and eco-
nomic inequalities. Levitas certainly sympathises with Roy Hattersley, a
leading representative of the social democratic tradition, and she strongly
supports egalitarian ideas (Levitas 1998, 133–138, 187–189). Levitas does
not deny the dilemma of an excluded underclass, but she believes the
existing discourses of exclusion are underdeveloped because they do not
address poverty, inequality or unpaid work. Levitas wants to develop a
notion of inclusion that also promotes egalitarianism, and thus favours a
redistributive welfare strategy, not least because this potentially can
valorise unpaid work (ibid., 14, 163). In addition, Levitas evokes a limited
form of Keynesian demand management, a traditional social democratic
policy, to ensure that schemes such as the New Deals have an adequate
supply of jobs. She suggests, for example, that local authorities might
make good any shortfall in New Deal placements (ibid., 161–162).
Jordan presents the most radical alternative to New Labour’s welfare
programme. We might locate Jordan’s ideas within an Anglo-Marxist
tradition that strongly favours social and economic equality. Certainly, his
concerns about class, wealth and exploitation seem to suggest continuing
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© Political Studies Association 2000. 411
anxiety about class dynamics and unequal power relations. Jordan proposes
a basic income scheme that would give all citizens an equal unconditional
income guarantee, adequate for essential needs, in advance of entering the
labour market (Jordan 1998, 157–195). Under such a scheme, and unlike
present models of welfare-capitalism, the subsistence of the individual
would not depend on participation in the labour market. The citizen’s
income, Jordan claims, creates fewer disincentives to work than do either
means-tested income support, which creates an unemployment trap, or
wage supplements, such as tax credits, which are withdrawn as earnings
rise. In addition, Jordan believes the citizen’s income encourages saving
and thrift, promotes egalitarianism, minimises costs and targets only those
in genuine need. Jordan does acknowledge some difficulties with the
citizen’s income idea (ibid., 159). For a start, we can doubt the possibility
of finding a correct level for any given economy or society. In addition, it
breaks the fundamental principle of social justice that links benefits to
contributions. Finally, the citizen’s income alone cannot give people ade-
quate opportunities or incentives to improve themselves or participate in
the common good. The government would have no motives to generate
employment opportunities because the citizen’s income satisfies for every-
one the basic conditions of security and survival. Jordan is keen to endorse
universal co-operation in some form of social activity to promote the
common good, but is reluctant to reduce the social to the economic and
thereby limit such activity to paid employment. He therefore proposes to
complement the citizen’s income with measures to motivate other forms of
active contribution and participation (ibid., 181–188).
Conclusion
New Labour’s programme of welfare reform is at a relatively early stage
and further critical literature is likely to appear. Within the recent literature
an emergent consensus can be identified about the problems that confront
the traditional welfare state and New Labour’s response to them. Scholars
generally identify the perceived dilemmas of an underclass and fiscal con-
straints imposed by globalisation. New Labour’s Third Way in welfare
represents one possible response to these dilemmas from within the social-
ist tradition. In addition, the consensus suggests that, although objectives
such as social inclusion and prudent public spending may be appropriate,
New Labour’s welfare programme ignores other important goals that
arise from issues such as existing poverty, inequality and unpaid work.
Finally, the consensus indicates that some of New Labour’s welfare policies
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412 © Political Studies Association 2000.
may not be sufficient to deliver their stated goals. Historically many
socialists believed in a community of fellows bound by universal rights to
substantial resources. The New Right upholds an individualism in which
contracts and the market are the key forms of social relations. New Labour
advocates a Third Way of included welfare stakeholders linked to each
other and the state in networks of partnership. As Powell suggests, how-
ever, although New Labour discursively constructs a radical new welfare
state, the outcome might be rather different.
Note
1. For helpful comments I thank Mark Bevir. For financial assistance I thank the ESRC, the
Carlisle Educational Charity and the Lipman-Miliband Trust.
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Dr David O’BrienContact No. 01228 401683
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