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Making Information Systems Good for People

Recommending for People - md.ekstrandom.net€¦ · The Real World of Technology • • • • Paths Forward • • • • • Thank You. Title: Recommending for People Author:

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Making Information Systems Good for People

Chained to the Rhythm

Learning Analogies

What We Do

How Do They Work?

Finding Patterns

Recommender Vocabulary

🌽🍕⚗🎁🚲

👸🙋🕴👯👽

🌟💛👍💲

Recommender Architecture

User-Based Recommendations

Item-Based Recommendations

Matrix Factorization

Other Techniques

••

How Do We Know It Worked?

Offline evaluation

Online evaluation (A/B testing)

Lab-style user studies

Experimental Protocol

buildingresearching learning about

LensKit in Use

••

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When Recommenders FailEkstrand and Riedl, RecSys 2012

😐

🙂

User-Perceived DifferencesEkstrand et al., RecSys 2014

Experiment Features

Results in Differences

••

Problems with EvaluationEkstrand and Mahant, FLAIRS 2017

Misclassified Decoys

Sturgeon’s Law

Sturgeon’s Decoys

Who Benefits from Recommendations?

Our Question

Fairness in Recommendation and Search

Consumers Producers

Groups

🕺💃🤶🐶

🧔👵🎅

🧛👸🧙Individuals

Data

Gender

Age

Differences Exist

Reciprocity [Franklin, 1989]

Giving Users a Voice

LITERATE

Sample of Ethical Issues

ACM Code of Ethics

Propagating Bias?(Under Review)

Feedback Loops(Future Work)

Promote Misinformation

Segment Society

Promote Clickbait

Limits of Behavioral Observation

In Search of James Comey

Fair Privacy(w/ Hoda Mehrpouyan, FAT* 2018)

Beyond Recommenders

••

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The Real World of Technology

Paths Forward

Thank You