RE-ORIENTATING ENTREPRENEURIAL STRATEGIES IN A COMPETITIVE

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Kansas City Symphony

General Information

Contact Information

Nonprofit Kansas City Symphony

Address 1703 Wyandotte Street

Suite 200

Kansas City, MO 64108 1212

Phone (816) 471-1100

Fax 816 471-0976

Website www.kcsymphony.org

Facebook facebook.com/kcsymphony

Twitter twitter.com/kcsymphony

Email [email protected]

At A Glance

How to donate, support, and volunteer We appreciate your assistance! Mailed contributionsare welcome at 1703 Wyandotte St, Suite 200, KansasCity MO 64108. You may make a contribution byphone by calling Catherine O'Sullivan at 816-218-2637.For online contributions, go tohttp://tickets.kcsymphony.org/dev/contribute.aspx Forvolunteer opportunities, please contact Manager ofVolunteer Engagement Karen Hardcastle at 816-218-2616 or [email protected] Questions aboutthe Symphony's varied programs that serve peoplethroughout the region? Pleasecontact Grants Manager Eric Williams at 816-218-2615or [email protected] Planned giving,endowment, or naming opportunities? Please

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contact Tim Dodge, Major and Planned Gift Manager, at816-218-2627 or [email protected] Yoursupport is essential -- thank you!

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Mission & Areas Served

Statements

Mission StatementThe Kansas City Symphony's vision is to transform hearts, minds and communities through the power ofsymphonic music, accomplished by great performances for greater audiences.

Background StatementThe Kansas City Symphony was founded in 1982 by R. Crosby Kemper, Jr., just months after the dissolution ofthe Kansas City Philharmonic. With a mission to "advance and advocate the art of classical music for theenrichment of the community," Serving a metropolitan population of 2.1 million people, the Kansas CitySymphony has grown steadily under the leadership of its artistic directors, Russell Patterson (1982-1986),William McGlaughlin (1986-1997), Anne Manson (1998-2003) and Michael Stern (2005-present). Theorchestra's 80 full-time musicians are area residents and perform during a 42-week season. Every Symphonyseason includes a variety of subscription, educational, and community engagement concerts. The ensembleserves as the orchestra for the Lyric Opera of Kansas City, the Kansas City Ballet, and Symphony in the FlintHills. The orchestra currently offers 42 performances of 14 different programs on the Classical Series.Additional offerings include a Pops Series, Family Series, Classics Uncorked Series, Film + Live OrchestraSeries, holiday concerts, chamber music programs and numerous special concerts. The Symphony is governedby a 28-member board of directors and administered by a full-time staff of 35. The Symphony's four auxiliaries,with total membership around 700, raise more than $1 million annually, making it one of the most successfulorchestra volunteer forces in the nation. From a budget of $1.5 million in its first season, the Symphony's annualoperating budget has grown to nearly $19 million. Each year the Symphony reaches more than 60,000 areachildren and teachers through our education programs and many others through our regular concerts. TheSymphony's education activities include specially programmed youth concerts for area elementary students andopen rehearsals for middle school and high school students. Other activities include school residencypresentations, free masterclasses with visiting guest artists, the musical instrument petting zoo, an annualYoung Artist Competition and our Support School Music program which has raised more than $165,000 for 16public school music programs in the metro area. We are also pleased to partner with other organizations inserving the community. Collaborative endeavors include programs with the UMKC Conservatory of Music andDance, Youth Symphony of Kansas City, KCPT, and University Academy.

Impact Statement The Kansas City Symphony strives to reach people of every age, income level, cultural background, andlevel of past exposure to orchestral music. Our seventh season in Helzberg Hall at the Kauffman Center for thePerforming Arts was inspiring. Guest artists Yo-Yo Ma and Joyce DiDonato, among many others, gavememorable performances. We presented the world premiere of Chris Rogerson's "It Became Dark" as well asperformances of Berlioz's mesmerizing "Symphonie fantastique." The season celebrated Leonard Bernstein'scentennial with several concerts featuring his music. The 160-member Symphony Chorus sounded superb inperformances with the Symphony, including Bernstein's "Chichester Psalms" and Brahms' "German Requiem."The Classics Uncorked, Film + Live Orchestra, and Happy Hour series all met with tremendous success,drawing large crowds of first-time concertgoers. Several special programs generated excitement, includingAudra McDonald, Queen's Greatest Hits, and the Canadian Brass. In February, we continued the Harry Potterseries with four performances of "Harry Potter and the Chamber of Secrets." Education and communityengagement programs reached more than 60,000 children and teachers from 317 schools in 59 districts in 86Missouri and Kansas communities. The Symphony's varied programs continued to have broad appeal; lastseason, audience members came from 48 states, the District of Columbia, and 11 countries. Overall ticketrevenue posted a record and contributed revenue neared $8 million in annual fund support. Recent studiesshow that the Symphony has a $24 million impact on the region, supporting 534 FTE jobs and generating$1.9 million in state and local tax revenue. Our transformative mission requires excellence and dedication. Weare committed to this journey as we serve our community and the region.

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Needs StatementThe Kansas City Symphony is committed to ensuring that the experience of live performance is accessible topeople throughout our diverse community by keeping ticket prices affordable. Because ticket sales cover only afraction of the cost of a Symphony performance, the bulk of the Symphony's program and operating costs arefunded by the generous support of foundation, individual and corporate donors. Every contribution, no matterthe size, is important to the financial well-being of the Symphony and our ability to serve the community.

CEO/Executive Director/Board Chair StatementWe are incredibly fortunate to have so many opportunities in our community to enjoy the arts. The Symphony isintegral to the "arts ecology" in our region and is committed to its leadership role. Yes, we must continue to facethe significant challenges of broadening donor support while building new audiences and bringing back previousaudiences, but there are clear signs that our community values the Symphony and the standard of excellence ithas come to represent. In the midst of ongoing economic difficulties for states and our nationalgovernment, the Symphony – and all arts organizations – have an important role to maintain our culturalinfrastructure. Whether through one-on-one conversations or taking the opportunity at group meetings to tell ourstory, we must focus on the viability of arts organizations for the long-term. We must expand the donor base forour great resident orchestra -- musicians who live here, pay taxes, teach our children and bring economicstimulus to our region. We must make difficult choices as we steward this important public trust, but ourcommitment to excellence – and the people involved – is unwavering. The generosity of individual andfoundation donors has enabled the Symphony to sustain fiscal responsibility and balance. Naturally, it continuesto be a priority for the Board of Directors to identify new donors and to seek continuing and increasing supportfrom existing contributors. It is more important than ever that the Symphony diversify its economic base withoutcompromising the tremendous strides in artistic development that have taken place in recent years. TheSymphony's Board of Directors represents a broad cross-section of our community with each director committedto the challenges ahead. Through the support of many generous donors and the incredible leadership of MusicDirector Michael Stern, we have experienced great artistic growth of our orchestra. Our attendance is strongand performing in Helzberg Hall at the Kauffman Center for the Performing Arts is a dream come true. We aredeeply grateful to all those who play a part in making the Kansas City Symphony flourish.

Service Categories

Symphony Orchestras

Music

Areas of Service

Areas Served

Areas

MO

KS

MO - Jackson County

MO - Clay County

MO - Platte County

KS - Wyandotte County

KS - Johnson County

MO - Eastern Jackson Co

MO - Jackson County Urban Core

KS - Wyandotte County Urban Core

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While the majority of the Symphony's audience comes from a 150-mile radius around Greater Kansas City, anincreasing number of people throughout the country are coming to Kansas City to hear the Symphony as well asenjoy other cultural offerings. In the 2016-2017 season, the Symphony had ticket buyers from 987 communitiesin 49 states, the District of Columbia, Puerto Rico, and eight foreign countries.

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Programs

Programs

Concert Series

Description The Symphony's Classical Series offers 42 performances of 14 differentprograms that combine timeless classics with pivotal modern works andgroundbreaking contemporary pieces, mixing internationally-renownedsoloists with rising stars. The four-concert Pops Series draws a diverseaudience through programs offering a wide variety of musical styles andnationally-known guest performers. The Family Series consists of shorterconcerts in a format that appeals to the young imagination. The freeHappy Hour Series consists of several short programs designed topresent an informal taste of chamber music. The Classics UncorkedSeries offers orchestra concerts that explore repertoire in a casualatmosphere with the opportunity for relaxed social interaction. Our Film +Live Orchestra Series presents classic movies with the score performedlive. Holiday programming includes Handel's "Messiah" and ChristmasFestival. We also offer numerous special concerts each year featuring topartists.

Category Arts, Culture & Humanities, General/Other Music

Population Served General/Unspecified, ,

Short-Term Success The Symphony's Music Director, Michael Stern, recognized as one of themost dynamic and talented conductors of his generation, is leading theSymphony to new levels of artistic excellence and is drawing many of themost accomplished artists in classical music to appear with theSymphony. Continued ability to draw top artists and strongattendance/ticket revenue are markers of this excellence.

Long- Term Success The Symphony seeks to transform hearts, minds and our communitythrough the power of symphonic music. The Symphony's objectivesinclude the growth and diversification of our audience, advancing theSymphony's profile in the Kansas City area and beyond, and enhancingthe orchestra's artistic achievements and financial stability. Those successindicators will mark the level of engagement and transformation achieved.

Program Success Monitored By The Symphony pays close attention to community response to concerts.In order to assess program impact, we conduct extensive ongoinganalysis of ticket sales, constituent surveys, and individual feedback. Inaddition, we maintain close contact with community and business leadersthroughout the region, seeking their perceptive analysis of Symphonyprograms.

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Examples of Program Success The 2017/18 season maintained high levels of ticket revenue whileaccompanied by critical acclaim. Concert series averaged 95% sold withearned revenue representing 40% of expenses, an enviable ratio amongsymphonies. Pops series subscriptions continue to enjoy strong salesand Family series admissions are close to sold-out. Happy Hour, ClassicsUncorked, and special concerts drew close to 40% first-time attendees,reflecting excellent community interest. The Symphony's recording ofworks by Adam Schoenberg received two Grammy nominations.Additionally, the Symphony was named as Favorite Performing ArtsOrganization by KC Visitors' Choice. Aurelien Boccard wrote in KCMetropolis, "The Kansas City Symphony concluded its season with thisbrilliant and well-crafted program, showing once again that they can tackleanything with the highest artistic excellence."

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Education

Description Symphony education programs enable thousands of students to learn,create and become inspired through orchestral music each year. Throughour Instrument Petting Zoo program, thousands of pre-school andelementary children learn about the orchestra and have the opportunity tocreate sounds on various musical instruments. More than 20,000 youngpeople and chaperones learn about orchestral music in ourKinderKonzerts (K-3) and Young People’s Concerts (grades 3-6), whichare designed specifically for these age groups. More than 2,000 middleand high school students are inspired by hearing virtuosic guest artistsand orchestral masterworks at the Symphony’s Open Rehearsals. Thehighly successful Support School Music program brings the Symphony toarea schools for rehearsals, classes and a performance which raisesmoney for the school district’s music programs. And we are pleased tocontinue offering the Carnegie Hall-designed program Link Up, aninteractive music program that reaches over 9,000 elementary studentsand teachers each year. Petite Performances are designed for our littlestlisteners, ages 0-6, introducing them to orchestral instruments in a fun,interactive program onstage at Helzberg Hall. The Symphony nurturesstudents of all ages through many opportunities to experience the fullspectrum of orchestral music.


Population Served Children and Youth (0 - 19 years), ,

Short-Term Success The Symphony’s Education Manager works with area teachers andadministrators to coordinate orchestra performances with classroomteaching activities and enhance concepts being taught in the schoolcurriculum. The Symphony provides detailed curriculum materialsto participating schools, focusing educational activities on the relevantstandards. Short-term success for the Symphony’s youth educationprograms includes increasing program participation overall andmaintaining the diverse geographic distribution of participating schooldistricts. Another goal is to provide opportunities to explore symphonicmusic for the increasing number of home schools in the area. We alsoplan to improve the Web-based program content and educational toolsmade available through the Symphony’s website.

Long- Term Success A crucial part of the Symphony’s mission is to provide students of all ageswith exposure to orchestral music and the opportunity it presents forstronger self-development and classroom achievement. Music educationis an essential way for students to understand the heritage of our cultureas well as others, past and present. It provides experiences that open thedoor to a lifetime of appreciation of and engagement with the arts.Participation in music enhances students' cognitive development and theirunderstanding and appreciation of the world around them. Students whoare involved in music and the arts accomplish more in school, andparticipation in the arts helps at-risk children become more productive,successful adults. We envision extending participation in Symphonyeducation programs to every student in Greater Kansas City.

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Program Success Monitored By The Symphony regularly assesses program effectiveness and impactthrough feedback obtained from student participants, teachers, musicinstructors, students’ families and Symphony musicians and staff. Weevaluate the degree to which students experience, discover and explorethe symphonic music tradition in light of programmatic objectives. Thisqualitative assessment relies primarily upon informal data that are notstatistically controlled. Many of the Symphony’s presentations are forsmall groups of students thus maximizing individual contact and benefit.This quantum of contact students have with Symphony musicians and theSymphony as a whole is another important evaluative consideration. TheSymphony’s Education Manager regularly consults teachers, schooladministrators, parents and students to assure that Symphony educationprogramming best meets the needs of the communities we serve. We alsomeasure success in terms of numbers of students, families andcommunity members attending

Examples of Program Success Surveys of teachers, parents, and administrators covering an array ofcurricular and logistical metrics indicate great satisfaction withprogrammatic success. The overall score averaged 4.62/5.00 with a 97%approval rating. Among the comments we received: “The musiciansplayed beautifully.” – Amanda Collins, Calhoun Public Schools "Thecombination of science and music was dynamite!" – Patricia Smith,Shawnee Mission Schools "We are so impressed with these concerts. Webring grades 1 - 3 each year, and are consistently happy with ourexperience. Thank you so much!" – Ruth Godwin, University Academy"Wonderful program! Thank you for offering so many opportunities forstudents to develop a love of music. We also would not be able toparticipate without the reduced ticket price and the Open Doors funding."– Melinda Madden, Kansas City Public Schools

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Community Engagement

Description The Symphony's community engagement activities include the annualBank of America Celebration at the Station, a free, outdoor, family-oriented concert performed during the Memorial Day weekend in front ofhistoric Union Station that draws more than 50,000 each year and istelevised across Missouri, Kansas, Iowa, and Nebraska; an annualCabaret Concert serving the North Kansas City area; and more than 130Community Connections concerts and programs each year in numerouslocations throughout the region. In addition, recordings of performancesfrom the Symphony's Classical Series are broadcast weekly on KCUR-FM, Kansas City's NPR-affiliated radio station.


Population Served General/Unspecified, ,

Short-Term Success The short-term success of our activities is evidenced by an increaseddemand for high-quality symphonic music. Bank of America Celebrationat the Station draws over 50,000 people for a tremendous civiccelebration; up to 1 million people across Missouri, Kansas, Iowa andNebraska share in the event through numerous public televisionbroadcasts and re-broadcasts of the program. Thousands more listen tothe Symphony every week on KCUR-FM, reaching a 60-mile radiusaround Kansas City. Community Connections served more than 13,000people of all ages throughout the community last season.

Long- Term Success The goal of our engagement programs is to assure that people arecomfortable interacting with classical music. The Symphony strivesto make certain that people of every age, income level, culturalbackground, and level of past exposure to symphonic music will find anopportunity to engage with the Symphony.

Program Success Monitored By We evaluate the success of our community engagement programsthrough overall attendance, feedback from community organizationleaders and participants, and the extent to which we assure opportunitiesfor a new and diverse audience to experience Symphony performances ofall types, thus meeting the musical needs of our community.

Examples of Program Success Attendance at Celebration at the Station reflects the diversity of ourcommunity. Subsequent television rebroadcasts of the program reach 1million people in 14 regional markets in six states. More than 140Community Connections presentations throughout Greater Kansas Cityreached over 13,000 people last year. Concertgoer Malle Medina writes,"We had a wonderful time - it was just spectacular! We hold season ticketsand took our grand daughter. She enjoyed it and at times we laughed andshed some tears. We had a great time!!" Concertgoer Wendy Minshallnotes, "Our awesome Kansas City Symphony never ceases to amazeme!!! Tonight was no exception! :) Thank you!!!!"

CEO CommentsThe Kansas City Symphony has recognized that in order to realize its artistic potential and to be the greatestasset for this community, we must invest in the musicians who create the sound. To that end, our board hasmade significant investments in the salaries of our musicians. It must remain a priority to keep these highlytalented people here. With the resource of these gifted artists as full time residents of Kansas City, the entireregion is enriched by their presence whether as teachers giving private instruction to students around the area,as chamber musicians who populate many performances around the region, or by having this wonderful

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orchestra to perform for the Lyric Opera and Kansas City Ballet. Were the Symphony not here, such excellencein the community would simply not be possible. The Symphony seeks to broaden our engagement with thecommunity through many different avenues. The Symphony has raised more than $165,000 to support publicschool music education through our "Support School Music" program. This is an exciting partnership where ourorchestra goes to area schools and young people have the opportunity to interact with them, as well as observean open rehearsal. The culmination of this time together is a public concert by the Symphony where allproceeds from ticket sales are donated to that district's music program. Another example of communityengagement is the free public concert over Memorial Day weekend, which attracts more than 50,000 people,and is an ongoing public gift to the community. The Symphony views itself as a major resource to thiscommunity, and the scope of our activities is defined in part by available funding. Sustainable funding will allowthe Symphony to continue and enhance our community presence.

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Leadership & Staff

Executive Director/CEO

Executive Director Mr. Frank Byrne

Term Start July 2002

Email [email protected]

Compensation $200,001 - Plus

ExperienceFrank Byrne was named executive director of the Kansas City Symphony June 26, 2002. Prior to theappointment, he served as the Symphony’s general manager, functioning as the chief operating officer andcoordinating all divisions of the Symphony. Before joining the Kansas City Symphony in January 2001, Byrnespent twenty-seven years in Washington, D.C., with “The President’s Own” United States Marine Band, whichperforms at the White House for State functions. During his career with the Marine Band, Byrne combinedmanagerial ability with broad musical experiences as a performer, writer, lecturer and active member of nationaland international music associations. Byrne studied music at the University of Hawaii. After joining the MarineBand, he continued his formal education at George Mason University in Fairfax, Virginia, and took everyopportunity to study under his musical icon, the late Arnold Jacobs, legendary principal tubist for the ChicagoSymphony Orchestra from 1944 to 1988. Byrne produced a recording, "Portrait of an Artist," for SummitRecords in tribute to his former teacher and mentor. Frank Byrne lives with his wife, Debbie, in Overland Park,Kansas.

Former CEOs

Name Term

Ms. Susan Franano July 1985 - June 1995

Mr. Roland Valliere July 1995 - June 2002

Senior Staff

Ms. Sara Lohe

Title Chief Financial Officer

Experience/Biography Joining the Symphony staff in July 2018, Sara Lohe serves as theSymphony's Chief Financial Officer. Previously, Ms. Lohe was CFO atPowell Gardens for over thirteen years and a senior auditor at BKD for fiveyears. She worked for nearly five years as a teller at F&C Bank andearned her accounting degree at the University of Central Missouri. Ms.Lohe is a certified public accountant.

Mr. Jeff Barker

Title Director of Marketing

Experience/Biography After spending more than 20 years in the radio industry, including 15years as Marketing Director for four CBS-owned stations in Kansas City,Marketing Director Jeff Barker joined the Kansas City Symphony in Marchof 2006. Mr. Barker brings an extensive knowledge of electronic media,telemarketing, print, and direct mail marketing to KCS, in addition to yearsof experience in concert presentation. A lifetime Kansas City resident, Mr.Barker also directs the Symphony’s box office operations and group salesefforts.

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Ms. Emma Kail

Title General Manager

Experience/Biography Since July 2011, Emma Kail has served as the General Manager of theKansas City Symphony. She served as the Symphony's Director ofOperations for one year prior, overseeing the overall artistic operations ofthe orchestra. She came to the Symphony after a two year post at theAlabama Symphony Orchestra as Director of Artistic Administration. Kailhas previously held positions with the University of Chicago, OmahaSymphony and Grant Park Music Festival. As a 2008 graduate of theLeague of American Orchestras’ Orchestra Management FellowshipProgram, she has worked for the Aspen Music Festival, PacificSymphony, Dayton Philharmonic and Atlanta Symphony and has degreesin music performance from the Cleveland Institute of Music, IndianaUniversity, Glenn Gould School and Interlochen Arts Academy.

Ms Rebecca Martin

Title Director of Operations

Experience/Biography Rebecca Martin was appointed Director of Operations in October 2011,following several years as the Symphony’s production coordinator andoperations manager. With a Bachelor of Fine Arts degree from MissouriState University in Springfield, Mo., and Master of Arts degree from theUniversity of Missouri-Kansas City, Martin has served as productionmanager for the Unicorn Theatre and education/community programsassociate at the Kansas City Repertory Theatre. She is responsible for theSymphony’s artistic operations, ranging from production details andlogistics to contractual and administrative duties.

Mr. Alex Shapiro

Title Director of Development

Experience/Biography Alex Shapiro has worked at non-profits for more than 25 years. He startedat the Kansas City Symphony in December 2016 and previously served asDirector of Institutional Advancement at the Institute of American IndianArts, a 4-year arts college, in Santa Fe, N.M. During his four years at theInstitute, he led the effort to create new major donor and planned givingprograms, and to increase scholarship support by more than 40 percent.He has held a number of important jobs with other arts organizations,including Executive Director of Santa Fe Pro Musica and Director ofDevelopment for the Museum of Performance + Design in San Francisco.Additionally, he was Director of Development for the AIDS Foundation ofChicago. Shapiro is a graduate of Columbia University.

Staff

Paid Full-Time Staff 115

Volunteers 700

Retention Rate 83%

Paid Contractors 192

Formal Evaluations

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CEO Formal Evaluation Yes

CEO/Executive Formal Evaluation Frequency Semi-Annually

Senior Management Formal Evaluation Yes

Senior Management Formal Evaluation Frequency Annually

NonManagement Formal Evaluation Yes

Non Management Formal Evaluation Frequency Annually

Plans & Policies

Organization Has a Fundraising Plan Yes

Organization Has a Strategic Plan Yes

Management Succession Plan Yes

Organization Policy and Procedures Yes

Nondiscrimination Policy Yes

Whistleblower Policy Yes

Document Destruction Policy Yes

Collaborations

The Kansas City Symphony is pleased to collaborate with other arts organizations in assuring that peoplethroughout the region have access to creative art of the highest quality. It is important to note that we havebeen musical partners for decades with the Lyric Opera of Kansas City and the Kansas City Ballet. We valuethese partnerships and look forward to continuing the relationships. One of our most popular collaborations isserving as the orchestra for Symphony in the Flint Hills. Each year, more than 6,000 people from across thecountry converge in the Flint Hills of Kansas to celebrate the convergent beauty of music and landscape. Ahighly visible collaboration is our work with KCPT to televise Celebration at the Station. Each year, KCPT andpublic television stations in six states broadcast this exciting program, reaching a million people. Oureducational collaborations with the UMKC Conservatory of Music and Dance, Youth Symphony of Kansas City,and University Academy help introduce young people to all facets of symphonic music. We also continueto seek out new collaborative opportunities with other organizations throughout the community.

Affiliations

Affiliation Year

League of American Orchestras 1984

Awards

Awards

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Award/Recognition Organization Year

Best Performing Arts Group KC Magazine 2010

Favorite Performing ArtsOrganization

KC Visitors' Choice 2010

Award of Excellence - SymphonyLeague of Kansas City Symphony

League of American Orchestras -Volunteer Council

2010

Grammy Award The Recording Academy 2010







Best Classical Music Ensemble The Pitch - Best of Kansas City 2013

Award of Excellence - SymphonyLeague of Kansas City Symphony

League of American Orchestras -Volunteer Council

2015


Best Free Arts Event 435 Magazine - Best of KansasCity

2015



Best Performing Arts Group The Pitch - Best of Kansas City 2016





Government Licenses

Is your organization licensed by the government? No

CEO CommentsThe Kansas City Symphony’s senior management brings tremendous experience and imagination to thechallenges of effectively running a nonprofit arts organization. With broad perspective and keen vision for thefuture, the management team leads the talented administrative staff in implementing the artistic mission at theheart of the organization. The staff continues to develop, evaluate and improve the policies/procedures that helpthe Symphony operate effectively. Staff/Contractors: The number of full-time staff indicated includes the 80 full-time musicians in the Symphony and the administrative staff. The Symphony also contracts with 200 or moreindividuals (including substitute and extra musicians, stagehands, production crews, etc., noted in paidcontractors) in order to provide a wide variety of programming throughout each year. Many of these individualsmay provide services for only a few hours per year but are important to the smooth operation of the orchestra.

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Board & Governance

Board Chair

Board Chair Mr. William M. Lyons

Company Affiliation Retired President and CEO, American CenturyCompanies, Inc.

Term July 2013 to June 2019

Board Members

Name Affiliation

Mr. Terry Bassham President and CEO, Evergy, Inc.

Ms. Ann Kaufmann Baum Community Volunteer

Mr. Vince Clark VP - Business Development, Creative Planning, Inc.

Mr. Cary DeCamp Managing Director, Soigne Ventures, LLC

Mr. TK DeWitt Kansas City Symphony Musician, Chair, ArtisticLeadership Committee

Mr. Michael D. Fields Retired Chairman, Richard J. Stern Foundation forthe Arts

Ms. Elizabeth Gerson Hjalmarson Brand Manager, Lone Elm Studios, The GersonCompanies

Ms. Kelli Glynn Senior VP and Market Leader - Kansas City, U.S.Bank Private Wealth Management

Mr. Spencer Heddens Former Kansas City Market President, Bank ofAmerica

Mr. James Heeter Retired President and CEO, Greater Kansas CityChamber of Commerce

Mr. Irvine O. Hockaday Jr. Retired President and CEO, Hallmark Cards, Inc.

Ms. Bebe Kemper Hunt Community Volunteer

Mr. Robert A. Kipp Hallmark Cards, Inc.

Mr. John Klinghammer KCS Musician

Mr. William M. Lyons Retired President and CEO, American CenturyInvestments

Mr. Patrick McCown CEO, McCownGordon Construction

Mr. Michel Minor President, KCS Auxiliary Council

Ms. Beryl Raff Chairman and CEO, Helzberg Diamonds

Mr. James A. Reed II VP, Senior Portfolio Manager, BMO Private Bank

Mr. Joshua C. Rowland Vice Chairman; Lead Bank

Mr. Richard Ryan Kansas City Symphony Musician; Chair, Musicians'Committee

Mr. Kent W. Sunderland Vice Chair and Secretary; Ash Grove CementCompany

Mr. William B. Taylor Retired Partner, Ernst & Young LLP

Ms. Linda Gill Taylor Founder; Of Counsel, Inc.

Ms. Ursula Terrasi Owner; Scandia Home and Terrasi EuropeanCollections

Ms. Abigail M. Wendel Chief Strategy Officer, UMB Bank

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Ms. Gena M. Williams Director of Operations Support, Network Service,Sprint

Ms. Susie Yang Kansas City Symphony musician

Board Demographics - Ethnicity

African American/Black 1

Asian American/Pacific Islander 1

Caucasian 26

Hispanic/Latino 0

Native American/American Indian 0

Other 0

Board Demographics - Gender

Male 18

Female 10

Unspecified 0

Governance

Board Term Lengths 3

Board Term Limits 2

Board Meeting Attendance % 74%

Written Board Selection Criteria? Yes

Written Conflict of Interest Policy? Yes

Percentage Making Monetary Contributions 100%

Percentage Making In-Kind Contributions 0%

Constituency Includes Client Representation Yes

Number of Full Board Meetings Annually 6

Standing Committees

Executive

Finance

Development / Fund Development / Fund Raising / Grant Writing / Major Gifts

Nominating

CEO CommentsThe Kansas City Symphony Board is a working board comprised of civic and business leaders, each of whomshares a passion for symphonic music and understands the value of a resident symphony orchestra to thecommunity. Continuity of leadership has contributed greatly to the Symphony's success, with stability andcontinuity helping the organization to build consistently and with a strong sense of corporate identity. Symphony

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Board veteran William M. Lyons is leading the organization aptly following Shirley Bush Helzberg's decision toassume Chair Emerita status in 2013. She has continued her strong advocacy on behalf of the Symphony. TheBoard adheres to policy governance while devoting tremendous time and energy to efforts aimed at theSymphony's fiscal well-being. During the 2016-2017 season, the Board engaged in a comprehensive review ofits structure, terms, and processes. The resultant revisions, primarily to clarify terms and procedures, wereimplemented during the 2017/18 season. This keeps the Board in line with best practices.

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Financials

Fiscal Year

Fiscal Year Start July 01, 2018

Fiscal Year End June 30, 2019

Projected Revenue $18,953,515.00

Projected Expenses $18,887,187.00

Endowment Value $95,356,700.00

Spending Policy Percentage

Percentage 5%

Detailed Financials

Revenue and ExpensesFiscal Year 2017 2016 2015Total Revenue $17,914,727 $21,596,634 $16,987,184Total Expenses $16,520,157 $16,106,817 $15,505,038

Revenue SourcesFiscal Year 2017 2016 2015Foundation and CorporationContributions

$7,516,336 $11,385,201 $7,568,653

Government Contributions $216,383 $191,766 $222,475Federal -- -- --State -- -- --Local -- -- --Unspecified $216,383 $191,766 $222,475

Individual Contributions -- -- --Indirect Public Support -- $0 $0Earned Revenue $6,991,264 $6,409,088 $5,798,278Investment Income, Net of Losses $1,862,569 $1,813,847 $1,697,123Membership Dues $53,502 $70,714 $72,434Special Events $1,161,329 $1,529,823 $1,398,732Revenue In-Kind $1,159,234 $121,258 $133,385Other $113,344 $74,937 $96,104

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Expense AllocationFiscal Year 2017 2016 2015Program Expense $13,583,453 $13,112,789 $12,735,086Administration Expense $1,853,110 $1,739,439 $1,711,135Fundraising Expense $1,083,594 $1,254,589 $1,058,817Payments to Affiliates -- -- --Total Revenue/Total Expenses 1.08 1.34 1.10Program Expense/Total Expenses 82% 81% 82%Fundraising Expense/ContributedRevenue

12% 10% 12%

Assets and LiabilitiesFiscal Year 2017 2016 2015Total Assets $57,102,749 $51,419,716 $46,277,998Current Assets $18,643,397 $21,510,436 $23,608,167Long-Term Liabilities $0 $0 $0Current Liabilities $5,299,495 $4,821,537 $5,424,749Total Net Assets $51,803,254 $46,598,179 $40,853,249

Short Term SolvencyFiscal Year 2017 2016 2015Current Ratio: Current Assets/CurrentLiabilities

3.52 4.46 4.35

Long Term SolvencyFiscal Year 2017 2016 2015Long-Term Liabilities/Total Assets 0% 0% 0%

Top Funding SourcesFiscal Year 2017 2016 2015Top Funding Source & Dollar Amount -- Anonymous

$2,700,000Subscription TicketSales $2,808,035

Second Highest Funding Source & DollarAmount

-- Anonymous$1,020,000

Endowment/Investment Income$1,689,182

Third Highest Funding Source & DollarAmount

-- Anonymous$905,000

Muriel McBrienKauffman Foundation$980,000

Capital Campaign

Currently in a Capital Campaign? No

Campaign PurposeWe successfully concluded our Masterpiece Endowment campaign.

Goal $55,000,000.00

Dates 0 to Sept 2017

Capital Campaign Anticipated in Next 5 Years? No

Organization CommentsFinancials reported from KCS audited financial statements will provide the most complete and consistent pictureof Symphony operations. Please note that we changed internal operating budget reporting beginning with FY18.Prior to that year, special concert presentations were reported on a net basis. Starting with FY18, specialconcert presentations are reported on a gross basis. We are happy to help with year-to-year comparisons. Westrive to be accountable and are committed to wise stewardship of our fiscal resources. We would be pleased toreview our audited financial statements and IRS Form 990 returns with you. Please contact Grant Manager Eric

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Williams at 816-218-2615 or [email protected] if you have questions. KCS has a significantinvestment in human resources and salaries/benefits constitute a large expense. We continually strive toachieve the greatest value while protecting the artistic integrity, well-being and effectiveness of our musiciansand staff. We keep resources focused on programs while balancing necessary administrative and fundraisingcosts. We consistently devote the vast majority of resources to programs. We continue efforts to increaseearned revenue without impeding financial accessibility for audiences. Even with budgets growing by 60%,earned revenue has increased from 22% to 41% of operating revenue over the past ten years. Despite marketvolatility, endowment income has also become a critical revenue source, providing about 12% of total operatingrevenue. Our auxiliaries contribute another 8%, with foundations and corporate support constituting 28% ofoperating revenue. We continue to increase the number of individual donors, well on our way to the target of6,000. Broadening our support base is crucial to financial sustainability. IMPORTANT NOTES: The Symphonysuccessfully concluded a capital endowment campaign. Total financial results for FY13 through FY17 reflect thiscampaign. Please see Operating column of audits for consistent comparisons.

Foundation CommentsFYE 6/30/2017, 2016, 2015: Financial data reported using the IRS Form 990.Individual revenue line itemsinclude gross auxiliary contributions. Foundation/corporate revenue line item may include contributions fromindividuals.

Created 04.09.2019. Copyright © 2019 Greater Kansas City Community Foundation

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RE-ORIENTATING ENTREPRENEURIAL STRATEGIES IN A COMPETITIVE