RD020 Process Questionnaire

No OBM Level I OBM Level II1 GENERAL not identified

2 GENERAL not identified




















22 Financial Management General Financial Accounting








30 Financial Management Treasury






















52 Procurement not identified

















69 Financial Management Operations Analysis & Management Reporting





























98 Procurement Sourcing




102 Procurement Ordering








110 Financial Management Budgeting







117 Procurement Accounts Payable













































162 Materials Management Receiving & Inspection












































206 Procurement Supplier Management & Evaluation


































































































































































368 Financial Management Asset Management

















































































































































































545 Order Fulfillment not identified













































590 Order Fulfillment not identified591 Order Fulfillment Order Entry & Scheduling

592 Order Fulfillment Order Entry & Scheduling





























621 Order Fulfillment Invoicing and Collection





















































































































































































































































































































930 Financial Management Financial Reporting


















































980 Planning and Forecasting Demand Management


























































1038 Planning and Forecasting Manufacturing Plan


















































1088 Planning and Forecasting Distribution & Production Schedules










1098 Operations Shop Floor Resource & Scheduling

















































































1179 Materials Management not identified




1183 Materials Management not identified1184 Financial Management General Financial Accounting













































1229 Materials Management Picking and Shipping








1237 Quality Management not identified





1242 GENERAL not identified1243 Financial Management General Financial Accounting


































































































































































































1437 Product Development Product Maintenance







1444 Product Development Document Release



























1471 Product Development Design Engineering




























1499 Materials Management not identified1500 Financial Management General Financial Accounting









































1541 Materials Management Warehouse Management







































































































































































































1740 Sales and Market Management Compensation Strategy







































































































































































1907 Order Fulfillment Customer Returns



















































































1990 Planning and Forecasting Distribution Resources Plan





















































2043 Sales and Market Management not identified

2044 Materials Management Transportation Planning







































































































2147 Sales and Market Management Pre-Sales Activity











2158 Sales and Market Management Product Strategy












2170 Sales and Market Management Distribution Program
























































































































2290 Human Resource Management Information Management







































2329 Human Resource Management not identified







2336 Human Resource Management Total Compensation

























2361 Human Resource Management Employee Relations



































































2428 Human Resource Management Staffing
































































2492 Human Resource Management Payroll Management






















2514 Human Resource Management Organization and Workforce Development





















































































































































2663 Financial Management not identified




2667 Financial Management not identified2668 Financial Management General Financial Accounting









































2709 Enterprise Management not identified

2710 Enterprise Management not identified





2715 Financial Management not identified2716 Financial Management General Financial Accounting






















































































2802 Financial Management not identified2803 Financial Management Operations Analysis & Management Reporting



















































































































































































OBM Level III Category Process Analysis Questionsnot identified Business What type of industry are you in?

not identified Business What products and services do you provide?

not identified Business Number of employees?

not identified Business Describe/share your Corporate/Organizational Vision Sta

not identified Business Describe/share your Departmental/Divisional mission Sta

not identified Business What business areas and/or operations are targeted for

not identified Business Which of these business areas and/or operations are highe

not identified Business Which of these business areas and/or operations are medi

not identified Business Which of these business areas and/or operations are low p

not identified Business Can you provide a systems flow diagram of connectivity b

not identified Business What is your organizational structure?

not identified Business How many businesses are in your company?

not identified Business What is the structure or relationships of these businesses

not identified Business On how many sites are these companies located? What ar

not identified Business Do all the locations have the same chart of accounts?

not identified Business Do all the locations have the same calendar?

not identified Business Do all the locations have the same functional currency?

not identified Business Do you use more than one Set of Books?

not identified Business Do all the businesses have assets?

not identified Business Do all the cost centers have assets?

not identified Business What is your accounting calendar?

Maintain General Ledger Chart of Accounts What does your current chart of accounts look like? Provid

Maintain General Ledger Chart of Accounts Do you plan to have a new chart of accounts?

Maintain General Ledger Chart of Accounts Are your account values in any order or range pattern?

Maintain General Ledger Chart of Accounts What are the account parent or grandparent structures?

Maintain General Ledger Chart of Accounts Do you use unique accounts to capture statistics?

Maintain General Ledger Chart of Accounts Who is going to maintain the segment values once entere

Maintain General Ledger Chart of Accounts Is there a need for a mapping from an old COA to a new

Maintain General Ledger Chart of Accounts Are certain segment values only valid with specific other

Manage Currency & Interest Risk Currency Do you use multiple currencies in your business?

Manage Currency & Interest Risk Currency How many currencies do you use and what are they?

Manage Currency & Interest Risk Currency What is your policy on changing currency rates?

Manage Currency & Interest Risk Currency What is the primary currency you have?

Manage Currency & Interest Risk Currency Do you enter data in multiple currencies?

Process General Ledger Periods When is the beginning of your year?

Process General Ledger Periods What is the period type? How many periods in your year?

Process General Ledger Periods Do all the companies have the same calendar? Explain

Process General Ledger Periods Do you have a naming convention for the periods?

Process General Ledger Periods What accounting periods are in your quarters?

not identified Business What is your organizational structure?

not identified Business How many businesses are in your company?

not identified Business What is the structure or relationships of these businesses

not identified Business Which business functions are performed centrally, which b

not identified Business What information is shared across different businesses?

not identified Business How many sites are these companies located? What are th

not identified Business Do all the locations have the same chart of accounts?

not identified Business Do all the locations have the same calendar?

not identified Business Do all the locations have the same functional currency?If

not identified Business Do you use more than one Set of Books? If so what are t

not identified Business Do you have more than one legal entity within the same s

not identified Reporting What across business reporting is currently performed

not identified Maintenance How do you maintain your Procurement data?

not identified Maintenance How do you audit your Procurement data?

H1

Category logically groups questions by lower level processes

not identified Other Which operations/processes do you want to streamline fo

not identified Other Which operations/processes do you want to eliminate for

not identified Other Are there any requester Procurement operations/processe

not identified Period Close How do you close an accounting period for Procurement?

not identified Period Close Is the schedule to close an accounting period for Procu

not identified Period Close How long does it take to close an accounting period for

not identified Period Close How long should it take to close an accounting period fo

not identified Period Close Is closing an accounting period for Procurement a hard clo

not identified Period Close How are adjustments to closed periods for Procurement

not identified Period Open How do you open an accounting period for Procurement?

not identified Period Open Is the schedule to open an accounting period for Procu

not identified Period Open How long does it take to open an accounting period for P

not identified Period Open Who performs the tasks associated with opening an accou

not identified Period Open/Close Who performs the tasks associated with closing an accou

not identified Period Open/Close Where in your accounting cycle do you run standard repo

Manage Reporting Reporting What business performance statistics do you monitor for

Manage Reporting Reporting What are your Procurement reporting requirements with res

Manage Reporting Reporting What are your Procurement reporting requirements with res

Manage Reporting Reporting What reports do you currently generate to meet your Pro

Manage Reporting Reporting Is there any Procurement reporting requirement that your

Manage Reporting Reporting Are Procurement reports standard across multiple Sets of

Manage Reporting Reporting Are Procurement reports standard across multiple levels wi

Manage Reporting Reporting What account codes and/or descriptions are required on

Manage Reporting Reporting Do you provide a "key" of content/information somewhere

Manage Reporting Reporting What Procurement reports are grouped together on a regul

Manage Reporting Reporting Who receives a copy of the Procurement reports?

Manage Reporting Reporting What is the criteria for determining who should receive a

Manage Reporting Reporting How do you update a Procurement report’s distribution lis

Manage Reporting Reporting Is the process to update a Procurement report’s distribut

Manage Reporting Reporting How long does it take to update a Procurement report’s dist

Manage Reporting Reporting How long should it take to update a Procurement report’s di

Manage Reporting Reporting Who performs the tasks associated with updating a Procure

Manage Reporting Reporting Is there any requirement for on-line (softcopy) distributio

Manage Reporting Reporting Do some of these Procurement reports belong in report se

Manage Reporting Reporting Do the separate business units run their own Procurement

Manage Reporting Reporting What type of printers do you run Procurement reports (in

Manage Reporting Reporting Do you run Procurement reports for different companies o

not identified Security Do you have security requirements on who can enter data

not identified Security Do you have security reports on who can run Procurement

not identified Security Will there need to be terminal security for Procurement?

not identified Security Do you run security reports on a regular basis for Procur

not identified Security Do you have documentation on your current system secur

not identified Security Map each GL user to a menu structure. Will any new ones

not identified Validation Do you review requirements for validation rules, allowing

not identified Purchase Orders How are RFQs presently handled, with respect to creation,

Manage Reporting Analysis Are statistics kept on any purchasing, vendors or receipt i

not identified Buyers Who are your buyers? How many are there? Where are

not identified Buyers Are your buyers assigned to certain vendors or items?

not identified Buyers Are buyers assigned by part, commodity, plant, randomly,

not identified Buyers What is the approval process for each buyer?

not identified Buyers What are the purchasing limits for each buyer?

not identified Buyers Does the buyer merge requisitions together for a single o

not identified Buyers Is a buyer required to purchase from a requested vendor?

not identified Buyers Can a buyer modify a PO or requisition without a correspo

not identified Buyers How does a buyer communicate a modified PO or requisitio

not identified Buyers How many expediters are there?

not identified Encum-brances Will you be checking for available funds when creating yo

not identified Encum-brances Do you want to reserve funds for your requisitions or pur

not identified Encum-brances How do you define your encumbrance types?

not identified Encum-brances Do you want to prevent someone from reserving funds if

not identified Encum-brances Do all your companies/entities reserve funds?

not identified Encum-brances Do you post receipt information for encumbrance account

not identified Encum-brances Do you create budgets for all your accounts?

not identified Matching & ApprovalDo you match your AP invoice with the PO's?

not identified Matching & ApprovalHow do you match purchase order information to AP invoi

not identified Matching & ApprovalHow do you match vendor information to your fixed asse

not identified Matching & ApprovalDo you match PO's with receipts?

not identified Matching & ApprovalDo you perform 2, 3, or 4 way matching in purchasing?

not identified Open/Close Periods How often do you post to the General Ledger?

not identified Open/Close Periods Do you post summary or detail information?

not identified Other Do you allocate or attribute overhead costs to projects?

not identified Other Explain the techniques to allocate or attribute overhead co

not identified Purchase Order Are contracts on projects going to be used? If so, will th

not identified Purchase Order What types of purchase orders do you use? (for example,

not identified Purchase Order How do you define each purchase order type?

not identified Purchase Order Who has access to defining each type of purchase order?

not identified Purchase Order How many purchase orders do you issue monthly?

not identified Purchase Order What is the approval process for purchase orders?

not identified Purchase Order How do you decide who to buy from?

not identified Purchase Order Do you take advantage of discounts or price breaks?

not identified Purchase Order Is purchasing centralized or decentralized in your organiz

not identified Purchase Order If purchasing is decentralized, how many plants or locati

not identified Purchase Order How many different formats do you have for printed purch

not identified Purchase Order Obtain a copy of each type of PO format

not identified Purchase Order Do you modify existing purchase orders?.

not identified Purchase Order Do you use unit of measure conversion for PO’s? If so,

not identified Purchase Order What percentage of purchased parts are intended for man

not identified Purchase Order What percentage of purchased parts are intended for non

not identified Purchase Order What is the current process of creating a new purchase or

not identified Purchase Order Are MRP planned purchase orders automatically assigned to

not identified Purchase Order Are MRP planned purchase orders automatically assigned to

not identified Purchase Order Do you want to be able to update or change the accounting

not identified Purchase Order Do you create purchase orders from on-line requisitions?

not identified Purchase Order Do you want to control modifications to your purchase or

not identified Purchase Order Do you want to close purchase orders before they have be

not identified Purchase Order Do you want to attach text to your purchase order? How

not identified Purchase Order Do you automatically or manually create purchase order

not identified Purchase Order What do you do when you want to stop purchasing from a

not identified Purchase Order How do you handle subcontracting?

not identified Purchase Order Is commodity class coding being used?

not identified Purchase Order Are foreign currency conversions used? If so, how are e

not identified Purchase Order Do you want to be able to override the item description

not identified Purchase Orders Do you enter purchase orders for items that do not require

not identified Purchase Orders Do you wish to prevent purchase orders being sent to Ven

not identified Purchase Orders Are there non-payment vendor sites, not defined in Accoun

not identified Purchase Orders Are the non-payment vendor sites, not defined in Accounts

not identified Purchase Orders Are there payment terms, not defined in Accounts Payable

not identified Purchase Orders Will tax names and rates, defined in Accounts Payable, h

not identified Receiving Do you want to prevent receivers from seeing the quantity

not identified Receiving Are items received directly into inventory?

not identified Receiving How are items delivered to the requester?

not identified Receiving Do you inspect items at receiving?

not identified Receiving What are the rules on item inspection?

not identified Receiving Do you use a receipt amount or dollar amount tolerance?

not identified Receiving Do you accrue your receipts to the General Ledger?

not identified Receiving Do you receive substitute items?

not identified Receiving How are items received?

not identified Requisitions Do you issue requisitions?

not identified Requisitions Are requisitions automated or manual? Explain.

not identified Requisitions How are requisitions issued?

not identified Requisitions What is the approval process for requisitions?

not identified Requisitions Can the requesters approve their own requisitions?

not identified Requisitions What are the criteria for approval of requisitions? Money

not identified Requisitions What is the approval process for rejected requisitions?

not identified Requisitions Who creates requisitions?

not identified Requisitions Are requisitions entered in a central location or will they

not identified Requisitions Do you import requisitions from outside systems? from a

not identified Requisitions Is ordering done by part number, vendor part number, part

not identified Requisitions Are requisitions combined for purchase order creation?

not identified Requisitions Are vendors and prices always entered on the requisition

not identified Requisitions Do you automatically or manually generate requisition n

not identified Requisitions Do you order some items frequently enough to justify usin

not identified Requisitions Can any employees potentially submit a requisition and/o

not identified Requisitions What goods or services do you order regularly?

not identified RFQ Do you use request for bids/quotations?

not identified RFQ How do you request for bids from your vendors?

not identified RFQ How do you enter quotations and other information from

not identified RFQ How do you decide which quotations are available to ref

not identified RFQ Are quotations collected for all items to be purchased?

not identified RFQ How many RFQ's do you issue per month?

not identified RFQ Do you obtain quotations from phone, catalogs or by oth

not identified RFQ Do you maintain quotation history? How long?

not identified RFQ Are request for quotes automated?

not identified RFQ Do you use unit of measure conversion for RFQ’s?

not identified RFQ Are your RFQ's associated with requisitions or PO's? Ho

not identified RFQ Do you keep track of price breaks on volumes?

not identified RFQ Do you want to be notified when a quotation is about to ex

not identified RFQ Do you require RFQ's before you create a purchase order

not identified RFQ Who typically invoices an RFQ?

not identified RFQ What paperwork is involved to submit a requisition?

not identified Vendors Do you have single or multiple bill to locations?

not identified Vendors Do you have single or multiple ship to locations?

not identified Vendors What is the basis for your vendor category breakdown?

not identified Vendors Who maintains the vendor files, PO or AP?

not identified Vendors Do you have a single consolidated vendor list?

not identified Vendors Do you have vendors listed in your files multiple times?

not identified Vendors How do you handle vendors with multiple addresses?

not identified Vendors Do you have preferred vendors? How do you identify th

not identified Vendors How do you handle vendor numbering?

not identified Vendors Do you put employees as vendors? If not, how do you

not identified Vendors Do you have a standard naming convention for vendors whe

not identified Vendors Do you have shared vendors between companies? How

not identified Vendors How many vendors do you have?

not identified Vendors What type of vendor analysis do you perform?

not identified Vendors What type of vendor negotiating tools do you use?

not identified Vendors Does commodity coding help identify vendors?

not identified Vendors Are vendors categorized for reporting purposes?

not identified Vendors Are vendors categorized for financial tracking purposes?

not identified Purchase Order Are products purchased by one legal entity on behalf of an

not identified Purchase Order If purchasing is decentralized, how many operating units

not identified PurchaseOrder Are the purchase orders created from requisitions genera

not identified Purchase Orders Will different businesses be supplied with the same items

not identified Vendors Do you have a single consolidated vendor list, for each se

not identified Maintenance How do you maintain your Invoice and Disbursement dat

not identified Maintenance How do you audit your Invoice and Disbursement data?



not identified Other Are there any time-intensive Invoice and Disbursement o

not identified Period Close How do you close an accounting period for Invoice and

not identified Period Close Is the schedule to close an accounting period for Invoic



not identified Period Close Is closing an accounting period for Invoice and Disburseme

not identified Period Close How are adjustments to closed periods for Invoice and D

not identified Period Open How do you open an accounting period for Invoice and D

not identified Period Open Is the schedule to open an accounting period for Invoic

not identified Period Open How long does it take to open an accounting period for I





Manage Reporting Reporting What are your Invoice and Disbursement reporting requirem

Manage Reporting Reporting What are your Invoice and Disbursement reporting requirem

Manage Reporting Reporting What reports do you currently generate to meet your Inv

Manage Reporting Reporting Is there any Invoice and Disbursement reporting requireme

Manage Reporting Reporting Are Invoice and Disbursement reports standard across mult

Manage Reporting Reporting Are Invoice and Disbursement reports standard across multi



Manage Reporting Reporting What Invoice and Disbursement reports are grouped togethe

Manage Reporting Reporting Who receives a copy of the Invoice and Disbursement rep


Manage Reporting Reporting How do you update a Invoice and Disbursement report’s dis

Manage Reporting Reporting Is the process to update a Invoice and Disbursement repor

Manage Reporting Reporting How long does it take to update a Invoice and Disbursement

Manage Reporting Reporting How long should it take to update a Invoice and Disbursemen

Manage Reporting Reporting Who performs the tasks associated with updating a Invoice

Manage Reporting Reporting Is there any requirement for on-line (softcopy) distributio

Manage Reporting Reporting Do some of these Invoice and Disbursement reports belong

Manage Reporting Reporting Do the separate business units run their own Invoice and

Manage Reporting Reporting What type of printers do you run Invoice and Disbursemen

Manage Reporting Reporting Do you run Invoice and Disbursement reports for differen


not identified Security Do you have security reports on who can run Invoice and

not identified Security Will there need to be terminal security for Invoice and D

not identified Security Do you run security reports on a regular basis for Invoic

not identified Security Do you have documentation on your current system securi



not identified Check Reconciliatio How long do you do check reconciliation?

not identified Check Reconciliatio Do you get a tape from the bank for check reconciliation? I

not identified Check Reconciliatio Is there a requirement to do on-line bank reconciliations?

not identified Disbursement What are the requirements for reporting tax payments (e.g

not identified Disbursement How do you record taxes within the GL?

not identified Disbursement Is there a requirement to support multiple bank accounts?

not identified Disbursement Is there a requirement to support foreign currency bank a

not identified Disbursement What disbursement (document) types are currently proce

not identified Disbursement How are your current payment terms structured?

not identified Disbursement Do you use percentage due or amount due?

not identified Disbursement Are due dates calculated based on a specific day of the

not identified Disbursement Is there a provision for discounts within the current paym

not identified Disbursement How are discount dates calculated - based on a specific

not identified Disbursement Is there a requirement to use multiple discount levels at pr

not identified Disbursement How many different sites issue checks?

not identified Disbursement How many checks do you write/produce per period?

not identified Disbursement Is there a requirement to use Computer Generated check

not identified Disbursement What is your policy to cancel checks?

not identified Disbursement Is there a requirement to use Electronic Funds Transfer?

not identified Disbursement Is there a requirement to use Wire Transfers?

not identified Disbursement Is there a requirement to process Automatic Payments?

not identified Disbursement Is there a requirement to process Manual Payments? If so

not identified Disbursement Is there a requirement to process Partial Payments?

not identified Disbursement Is there a requirement to process Pre-Payments?

not identified Disbursement Is there a requirement to process Recurring Payments?

not identified Disbursement Is there a requirement to process ‘Quick Checks’?

not identified Disbursement What is the current procedure for vendor advances?

not identified Disbursement How are vendor advances reconciled when the invoice is

not identified Disbursement Do you have a priority system for payments?

not identified Disbursement Would you use a priority system for payments?

not identified Disbursement What is your current payment cycle? (How often do you pr

not identified Disbursement If recurring payments are used, what is the normal period

not identified Disbursement Are all invoices paid in local currency?

not identified Disbursement Is/will there be a requirement to use multiple currencies?

not identified Disbursement Do check payments have to be approved before they are

not identified Disbursement Do you have a minimum or maximum payment amount pe

not identified Disbursement Do you have a minimum or maximum payment amount pe

not identified Disbursement What is the current check layout for computer generated

not identified Disbursement How many formats do you have?

not identified Disbursement Do you print the check number on the check/remittance or i

not identified Disbursement Should a remittance advice note be produced, and when?

not identified Disbursement How should an overflow situation be handled?

not identified Disbursement Is there any special sequencing of checks when printing?

not identified Disbursement Is there a dedicated printer for checks?

not identified Disbursement What type of printer is used for checks?

not identified Disbursement What period types would be used for these reports, e.g. w

not identified Disbursement Where are the pre-printed checks stored?

not identified Disbursement Is there a requirement to restrict the access to the check p

not identified Disbursement What is the policy/procedures for handling stop payments

not identified Disbursement What is the policy /procedures for handling void payments

not identified Disbursement What is the policy /procedures for handling void payments

not identified Disbursement Do you pay any vendors on a priority basis according to f

not identified Disbursement Is there a requirement to prioritize payments?

not identified Invoicing Do you require batch control to manage invoice entry?

not identified Invoicing Who enters invoices and how often?

not identified Invoicing Do you receive invoices at a central location?

not identified Invoicing How do you physically store invoices once entered into t

not identified Invoicing Are invoices billed to distinct companies, cost centers or

not identified Invoicing How many invoices per period do you enter?

not identified Invoicing Do you have security requirements on who can enter data

not identified Invoicing How are invoices identified (numbered)? vendor’s invoice

not identified Invoicing How many liability accounts do you use?

not identified Invoicing Can you identify any frequently used expense distribution

not identified Invoicing Are these recurring expenses for fixed or varying amount

not identified Matching & ApprovalIs there a requirement to match invoices to related purch

not identified Matching & ApprovalHow are you currently matching invoices to purchase ord

not identified Matching & ApprovalWill some invoices never have purchase orders?

not identified Matching & ApprovalShould invoices be matched completely, partially or both?

not identified Matching & ApprovalDo you perform 2, 3, or 4 way matching of invoices?

not identified Matching & ApprovalDo you currently have any tolerance levels for matching?

not identified Matching & ApprovalWould you like to approve your invoices on-line, by batch

not identified Matching & ApprovalWhat is the internal approval process for an invoice in yo

not identified Matching & ApprovalAre there situations where an invoice needs to be placed

not identified Matching & ApprovalDescribe the approval process when invoices need to be

not identified Matching & Approval Where an invoice needs to be placed on hold and then ma

not identified Open/Close Periods How often do you "post" information to your General ledg

not identified Open/Close Periods Do you use Cash or Accrual Based Accounting?

not identified Open/Close Periods Do you post (or wish to post) in detail or in summary to t

not identified Open/Close Periods When do you start your AP close?

not identified Open/Close Periods Do you have any documentation on your AP close?

not identified Open/Close Periods Do you allow posting invoices back to prior periods?

not identified Open/Close Periods If you have multiple organizations, do they all close at th

not identified Other Is there a requirement to track duplicate vendor informati

not identified Other What other audit requirements are needed?

not identified Other Do you need to restrict access to certain functions?

not identified Vendors Is there a requirement to group vendors for payment pur

not identified Vendors Which vendors should be grouped and why?

not identified Vendors Is there a requirement to define vendor sites which can

not identified Encumbrances Do you use encumbrance accounting? How do you use it

Manage Reporting Reporting For the purpose of Invoice Aging Reports, what aging peri

Manage Reporting Reporting Is there a requirement to produce ‘Key Indicators’ Reports

Manage Reporting Reporting Is there a need to define any additional aging periods?

not identified Disbursement Do you have to pay other businesses in different Set of

not identified Disbursement Do you have a central registry of vendors which suppor

not identified Disbursements Will you need to make payments to businesses in differen

not identified Maintenance How do you maintain your Fixed Asset Accounting data?

not identified Maintenance How do you audit your Fixed Asset Accounting data?



not identified Other Are there any time-intensive Fixed Asset Accounting ope

not identified Period Close How do you close an accounting period for Fixed Asset A

not identified Period Close Is the schedule to close an accounting period for Fixed

not identified Period Close How long does it take to close an accounting period for F

not identified Period Close How long should it take to close an accounting period for

not identified Period Close Is closing an accounting period for Fixed Asset Accounting

not identified Period Close How are adjustments to closed periods for Fixed Asset A

not identified Period Open How do you open an accounting period for Fixed Asset A

not identified Period Open Is the schedule to open an accounting period for Fixed

not identified Period Open How long does it take to open an accounting period for F


not identified Period Open/Close Who performs the tasks associated with closing an accoun

not identified Period Open/Close Where in your accounting cycle do you run standard repor

not identified Reporting What business performance statistics do you monitor for

not identified Reporting What are your Fixed Asset Accounting reporting requiremen

not identified Reporting What are your Fixed Asset Accounting reporting requiremen

not identified Reporting What reports do you currently generate to meet your Fix

not identified Reporting Is there any Fixed Asset Accounting reporting requirement

not identified Reporting Are Fixed Asset Accounting reports standard across multip

not identified Reporting Are Fixed Asset Accounting reports standard across multipl

not identified Reporting What account codes and/or descriptions are required on

not identified Reporting Do you provide a "key" of content/information somewhere

not identified Reporting What Fixed Asset Accounting reports are grouped together

not identified Reporting Who receives a copy of the Fixed Asset Accounting report

not identified Reporting What is the criteria for determining who should receive a

not identified Reporting How do you update a Fixed Asset Accounting report’s distri

not identified Reporting Is the process to update a Fixed Asset Accounting report’s

not identified Reporting How long does it take to update a Fixed Asset Accounting re

not identified Reporting How long should it take to update a Fixed Asset Accounting

not identified Reporting Who performs the tasks associated with updating a Fixed As

not identified Reporting Is there any requirement for online (softcopy) distribution

not identified Reporting Do some of these Fixed Asset Accounting reports belong i

not identified Reporting Do the separate business units run their own Fixed Asset

not identified Reporting What type of printers do you run Fixed Asset Accounting

not identified Reporting Do you run Fixed Asset Accounting reports for different c


not identified Security Do you have security reports on who can run Fixed Asset

not identified Security Will there need to be terminal security for Fixed Asset Ac

not identified Security Do you run security reports on a regular basis for Fixed




not identified Aliases Do you have any category aliases?

not identified Aliases Do you have any location aliases?

not identified Aliases Do you have any accounting aliases (if not done in GL)?

not identified Categories How do you categorize your fixed assets now?

not identified Categories Are your asset categories unique for each combination of

not identified Categories Are fixed assets which use the same asset account in your

not identified Categories Do you group fixed assets which use different asset accou

not identified Categories Do you have a special name (alias) for each category?

not identified Data Conversion Data Conversion (note: refer to sizing questions previously asked)

not identified Data Conversion How is your corporate and tax information stored now?

not identified Data Conversion Do you have your vendor information in electronic form?

not identified Data Conversion Do you have your employee information in electronic for

not identified Data Conversion Do you have your location information in electronic form?

not identified Data Conversion What systems are you using to store asset, vendor, empl

not identified Data Conversion What is the current accuracy of your asset information?

not identified Depreciation What are your prorate conventions?

not identified Depreciation Do you have any depreciation ceilings? For luxury items?

not identified Depreciation What are your Investment Tax Credit rates, recapture rate

not identified Depreciation Identify price indexes.

not identified Depreciation What are your depreciation methods?

not identified Depreciation What are your useful lives?

not identified Depreciation How do you account for prior period additions, retirements

not identified Depreciation Do you use ITC for any fixed assets still in service?

not identified Depreciation Do you depreciate leased items, or leasehold improveme

not identified Depreciation Does any department or departments receive the depreciat

not identified Depreciation Explain how your cost centers or departments are organi

not identified Fixed Assets How many fixed assets does your company own? How ar

not identified Fixed Assets Do you need to track fixed assets that are not depreciate

not identified Fixed Assets Do you track different information for different types of fi

not identified Fixed Assets What basic information about each asset do you store?

not identified Fixed Assets Are your fixed assets located in several countries?

not identified Fixed Assets How do you number your fixed assets?

not identified Fixed Assets Do you have physical tags on your fixed assets?

not identified Fixed Assets Do you track leased assets using Oracle Assets?

not identified Fixed Assets What is your oldest date placed in service for your fixed a

not identified Fixed Assets Do you have standard depreciation for your fixed assets?

not identified Fixed Assets Do you associate your fixed assets with vendors?

not identified Fixed Assets Do you use multiple currencies when purchasing, depreciati

not identified General What system do you use presently to do your fixed asset

not identified General What systems do you use to track and inventory your fixe

not identified General Does your current system track asset possession by empl

not identified General What property types do you use (Personal 1245, Real 125

not identified General What are your monthly reporting requirements?

not identified Locations Where are your fixed assets located?

not identified Locations How do you report property values for tax purposes?

not identified Locations Do you have special names for each location (aliases)?

not identified Locations Do you assign fixed assets to employees?

not identified Security Do you have security requirements on who can enter dat

not identified Security Who can enter data in different companies/cost centers?


not identified Security Do they run security reports on a regular basis?

not identified Security What security measures do you require for your asset inf

not identified Set of Books How many different companies in your organization own f

not identified Set of Books In what countries are your fixed assets located?

not identified Set of Books Who tracks financial and tax information in each country?

not identified Set of Books Explain the accounting structure and reporting methods u

not identified Set of Books Do you post your asset financial information in summary or

not identified Set of Books How many corporate depreciation books do you maintain?

not identified Set of Books How many different tax depreciation books do you mainta

not identified Set of Books Do you adjust depreciation in your tax books?

not identified Set of Books Do you maintain any other types of depreciation or asset

not identified Set of Books What are your capital budgeting requirements?

not identified Set of Books How often do you calculate depreciation for corporate acc

not identified Transactions Transactions (note: refer to sizing questions previously asked)

not identified Transactions How many fixed assets do you purchase each accounting

not identified Transactions How often do you transfer large numbers of fixed assets f

not identified Transactions How often, and for what reasons, do you change fixed asse

not identified Transactions How often do you change the useful life, depreciation meth

not identified Transactions How many retirements do you do per period?

not identified Transactions Do you amortize adjustments made in the prior period over

not identified Transactions Do you want your fixed assets automatically added from

not identified Transactions What Accounts Payable system do you use?

not identified Transactions Do you ever retire fixed assets in the same period they w

not identified Transactions How often do you perform physical inventories of your fix

not identified Transactions Do you cycle count your assets?

Process Expense Reports Maintenance How do you maintain your Employee Expense data?

Process Expense Reports Maintenance How do you audit your Employee Expense data?

Process Expense Reports Other Which operations/processes do you want to streamline f

Process Expense Reports Other Which operations/processes do you want to eliminate fo

Process Expense Reports Other Are there any time-intensive Employee Expense operatio

not identified Period Close How do you close an accounting period for Employee Ex

not identified Period Close Is the schedule to close an accounting period for Empl


not identified Period Close How long should it take to close an accounting period f

not identified Period Close Is closing an accounting period for Employee Expense a ha

not identified Period Close How are adjustments to closed periods for Employee Exp

not identified Period Open How do you open an accounting period for Employee Ex

not identified Period Open Is the schedule to open an accounting period for Emplo

not identified Period Open How long does it take to open an accounting period for

not identified Period Open Who performs the tasks associated with opening an acco


not identified Period Open/Close Where in your accounting cycle do you run standard rep

Manage Reporting Reporting What business performance statistics do you monitor fo

Manage Reporting Reporting What are your Employee Expense reporting requirements wi

Manage Reporting Reporting What are your Employee Expense reporting requirements wi

Manage Reporting Reporting What reports do you currently generate to meet your Emp

Manage Reporting Reporting Is there any Employee Expense reporting requirement that

Manage Reporting Reporting Are Employee Expense reports standard across multiple Se

Manage Reporting Reporting Are Employee Expense reports standard across multiple leve


Manage Reporting Reporting Do you provide a "key" of content/information somewher

Manage Reporting Reporting What Employee Expense reports are grouped together on a

Manage Reporting Reporting Who receives a copy of the Employee Expense reports?

Manage Reporting Reporting What is the criteria for determining who should receive

Manage Reporting Reporting How do you update a Employee Expense report’s distributi

Manage Reporting Reporting Is the process to update a Employee Expense report’s dis

Manage Reporting Reporting How long does it take to update a Employee Expense report

Manage Reporting Reporting How long should it take to update a Employee Expense repor

Manage Reporting Reporting Who performs the tasks associated with updating a Employe

Manage Reporting Reporting Is there any requirement for online (softcopy) distributio

Manage Reporting Reporting Do some of these Employee Expense reports belong in rep

Manage Reporting Reporting Do the separate business units run their own Employee E

Manage Reporting Reporting What type of printers do you run Employee Expense repor

Manage Reporting Reporting Do you run Employee Expense reports for different compa


not identified Security Do you have security reports on who can run Employee Ex

not identified Security Will there need to be terminal security for Employee Exp

not identified Security Do you run security reports on a regular basis for Emplo


not identified Security Map each GL user to a menu structure. Will any new one


Process Expense Reports Employees Is there a requirement to process employee expense repo

Process Expense Reports Employees Is there a standard employee expense claim form?

Process Expense Reports Employees What is the current process to generate expense paymen

Process Expense Reports Employees How frequently are employee expense claims processed?

Process Expense Reports Employees How many employee expense claims are processed?

Process Expense Reports Employees Are these expense claims assigned a special pay priority

Process Expense Reports Employees What is the current procedure for employee advances?

Process Expense Reports Employees How are these reconciled when the expense claim is subm

Process Expense Reports Employees Do your employees have company credit cards?

Process Expense Reports Employees How are company credit cards handled?

not identified Maintenance How do you maintain your Invoice Generation data?

not identified Maintenance How do you audit your Invoice Generation data?

not identified Other Which operations/processes do you want to streamline for


not identified Other Are there any time-intensive Invoice Generation operatio

not identified Period Close How do you close an accounting period for Invoice Gener

not identified Period Close Is the schedule to close an accounting period for Invoic

not identified Period Close How long does it take to close an accounting period for I


not identified Period Close Is closing an accounting period for Invoice Generation a h

not identified Period Close How are adjustments to closed periods for Invoice Genera

not identified Period Open How do you open an accounting period for Invoice Genera

not identified Period Open Is the schedule to open an accounting period for Invoic






Manage Reporting Reporting What are your Invoice Generation reporting requirements w

Manage Reporting Reporting What are your Invoice Generation reporting requirements w


Manage Reporting Reporting Is there any Invoice Generation reporting requirement that

Manage Reporting Reporting Are Invoice Generation reports standard across multiple S

Manage Reporting Reporting Are Invoice Generation reports standard across multiple le

Manage Reporting Reporting What account codes and/or descriptions are required on I


Manage Reporting Reporting What Invoice Generation reports are grouped together on a

Manage Reporting Reporting Who receives a copy of the Invoice Generation reports?


Manage Reporting Reporting How do you update a Invoice Generation report’s distributi

Manage Reporting Reporting Is the process to update a Invoice Generation report’s dis

Manage Reporting Reporting How long does it take to update a Invoice Generation report

Manage Reporting Reporting How long should it take to update a Invoice Generation repo

Manage Reporting Reporting Who performs the tasks associated with updating a Invoice

Manage Reporting Reporting Is there any requirement for online (softcopy) distribution

Manage Reporting Reporting Do some of these Invoice Generation reports belong in re

Manage Reporting Reporting Do the separate business units run their own Invoice Gene

Manage Reporting Reporting What type of printers do you run Invoice Generation repo

Manage Reporting Reporting Do you run Invoice Generation reports for different compa


not identified Security Do you have security reports on who can run Invoice Gene

not identified Security Will there need to be terminal security for Invoice Genera

not identified Security Do you run security reports on a regular basis for Invoice




Manage Customers Customers What types of customers do you have?

Manage Customers Customers How do you group your customers for credit limits/credit

Manage Customers Customers How do you group your customers for statements?

Manage Customers Customers How do you group your customers for interest charges fo

Manage Customers Customers How do you group your customers for payment rules?

Manage Customers Customers How many customers do you have?

Manage Customers Customers What type of payment terms do you provide?

Manage Customers Customers Do you provide split term payment terms?

Manage Customers Customers Do you provide discount payment terms?

Manage Customers Customers Do you use customer agreements/contracts to manage speci

Manage Customers Customers Do you use customer agreements/contracts to manage spe

Manage Customers Customers Do you use customer agreements/contracts to manage sp

Manage Customers Customers Do you use customer agreements/contracts to manage spec

Manage Customers Customers How do you track customer contact people?

Manage Customers Customers Do you automatically number new customers as they are

Manage Customers Customers Do you automatically number customer business purposes

Manage Customers Customers Do you track and record relationships between customers

Manage Customers Customers Do you create reciprocal customer relationships whenever

Manage Customers Customers Do you send customers statements?

Manage Customers Customers Do you have multiple "remit tos"?

Manage Customers Customers How are multiple "remit tos" determined for each custome

Manage Customers Customers What credit information is tracked for each customer?

Manage Customers Customers Do terms and conditions of customer agreements and/or p

Manage Customers Customers How do you maintain/audit your customer data?

Manage Customers Customers Do you have a prospect system separate from the receiv

Manage Customers Customers How do you receive notice to create/generate a customer

Manage Customers Customers Who has access to your customer database?

Manage Customers Customers Do you have the same customers repeated multiple times in

Manage Customers Customers How do you track customers with different or multiple bill

Manage Customers Customers Who maintains your customer information?

not identified Invoicing How do you receive notice to create/generate an invoice t

not identified Invoicing How do you link the specific products/services that you sel

not identified Invoicing Do you regularly invoice customers for the same items?

not identified Invoicing Do you use standard invoice lines with default pricing and

not identified Invoicing Do you ever use invoice forms and/or the invoice entry pro

not identified Invoicing Do you use Debit Memos?

not identified Invoicing How are Debit Memos accounted for?

not identified Invoicing Why are Debit Memos used?

not identified Invoicing What items appear on Debit Memos?

not identified Invoicing Do you use Customer Account Credit Memos?

not identified Invoicing How are Customer Account Credit Memos used?

not identified Invoicing Why are Customer Account Credit Memos used?

not identified Invoicing What items appear on Customer Account Credit Memos?

not identified Invoicing Do you enter invoices in batches?

not identified Invoicing How are batch invoices defined?

not identified Invoicing Do you use batch controls, such as counts and amounts?

not identified Invoicing What are the units of measure you use when you bill cust

not identified Invoicing Do you require taxes to be established for use when prep

not identified Invoicing Do you validate the tax rate against a Customer’s Ship T

not identified Invoicing Do you have any subsidiaries that bill customers in a fore

not identified Invoicing Are there any other foreign currency issues regarding inv

not identified Invoicing How many invoice types do you have?

not identified Invoicing How frequently do you invoice your customers?

not identified Invoicing How do you track sales revenue on invoices? How is it re

not identified Invoicing What different shipping methods do you use?

not identified Invoicing How do you number your invoices?

not identified Invoicing Do you have standard default line items that you use?

not identified Invoicing Do you have standard default line items that you use or ar

not identified Invoicing What type of units of measure do you use?

not identified Invoicing Do you have different price schedules dependent on cus

not identified Invoicing Where are your price schedules maintained?

not identified Invoicing How often are sales orders invoiced?

not identified Invoicing What is the criteria to invoice?

not identified Invoicing What items appear on your invoices (inventory? non-inven

not identified Invoicing Who maintains your valid payment terms? What are they

not identified Invoicing What paper stock is used to print the invoices?

not identified Invoicing Where are the invoices printed? How many printers and

not identified Invoicing What remit to address is assigned for your invoices?

not identified Invoicing Do you assign shipping charges for your invoices?

not identified Invoicing How are shipping charges calculated?

not identified Invoicing How do you calculate your tax charges? What are the ra

not identified Invoicing How do you keep your tax rate information up to date?

not identified Invoicing Why are credit memos used?

not identified Invoicing How are the revenue, receivable, freight and tax accounts

not identified Open/Close Periods How are adjustments to closed periods handled?

not identified Revenue Do you ever recognize revenue from a single transaction

not identified Revenue When do you recognize revenue?

not identified Revenue How many General Ledger accounts do you distribute to?

not identified Revenue When do you create or recognize outstanding receivables

not identified Revenue Do you distribute earned and unearned revenue? What a

not identified Revenue Do you have unbilled receivables?

not identified Revenue Is revenue assignment associated with sales people infor

not identified Revenue Do you assign non-revenue credit to sales people?

not identified Revenue Do you have special revenue recognition for long-term a

Setup Order Process Sales How do you maintain and assign salespeople to customer

Setup Order Process Sales Do you track Sales Territory Information?

Setup Order Process Sales How is Sales Territory Information for tracking purposes

Setup Order Process Sales What are the milestones of your sales order cycle?

Setup Order Process Sales Does your sales order cycle involve product shipment?

Setup Order Process Sales If your sales order cycle involves product shipment, how

Setup Order Process Sales Do you maintain mandatory and/or optional reviews in your

Setup Order Process Sales Do you use standard item codes with default pricing and d

Setup Order Process Sales Do you enter orders in batches?

Setup Order Process Sales How are batch orders defined?

Setup Order Process Sales Do you use batch controls, such as counts and amounts?

Setup Order Process Sales What are the units of measure you use when you order it

Setup Order Process Sales Do you have customers who order for other customers?

Setup Order Process Sales How do you handle orders without shipment information?

Setup Order Process Sales How do you handle orders from unknown customers?

Setup Order Process Sales What are your policies and procedures about adjusting or

Setup Order Process Sales What are your policies and procedures about canceling o

Setup Order Process Sales How often do you adjust orders?

Setup Order Process Sales How often do you cancel orders?

Setup Order Process Sales How many orders do you receive in a month?

Setup Order Process Sales How many orders are canceled in a period?

Setup Order Process Sales What are the reasons for canceled orders?

Setup Order Process Sales Do you have sales representatives? How many?

Setup Order Process Sales How do you breakup territory for sales?

Setup Order Process Sales How do you assign commissions?

Setup Order Process Sales Do you track non-revenue sales credits?

not identified Invoicing Do you automatically determine the general ledger accounts

not identified Customers Do you have a central registry of customers which supp

not identified Customers Will customers of different businesses be supplied with

not identified Maintenance How do you maintain your Customer Payment data?

not identified Maintenance How do you audit your Customer Payment data?

not identified Other Which operations/processes do you want to streamline f

not identified Other Which operations/processes do you want to eliminate fo

not identified Other Are there any time-intensive Customer Payment operatio

not identified Period Close How do you close an accounting period for Customer Pa

not identified Period Close Is the schedule to close an accounting period for Custo



not identified Period Close Is closing an accounting period for Customer Payment a h

not identified Period Close How are adjustments to closed periods for Customer Pay

not identified Period Open How do you open an accounting period for Customer Pay

not identified Period Open Is the schedule to open an accounting period for Custo





Manage Reporting Reporting What business performance statistics do you monitor fo

Manage Reporting Reporting What are your Customer Payment reporting requirements w

Manage Reporting Reporting What are your Customer Payment reporting requirements w

Manage Reporting Reporting What reports do you currently generate to meet your Cus

Manage Reporting Reporting Is there any Customer Payment reporting requirement that

Manage Reporting Reporting Are Customer Payment reports standard across multiple S

Manage Reporting Reporting Are Customer Payment reports standard across multiple le



Manage Reporting Reporting What Customer Payment reports are grouped together on a

Manage Reporting Reporting Who receives a copy of the Customer Payment reports?


Manage Reporting Reporting How do you update a Customer Payment report’s distribut

Manage Reporting Reporting Is the process to update a Customer Payment report’s dis

Manage Reporting Reporting How long does it take to update a Customer Payment report

Manage Reporting Reporting How long should it take to update a Customer Payment repo

Manage Reporting Reporting Who performs the tasks associated with updating a Custome

Manage Reporting Reporting Is there any requirement for online (softcopy) distributio

Manage Reporting Reporting Do some of these Customer Payment reports belong in re

Manage Reporting Reporting Do the separate business units run their own Customer P

Manage Reporting Reporting What type of printers do you run Customer Payment repor

Manage Reporting Reporting Do you run Customer Payment reports for different compa


not identified Security Do you have security reports on who can run Customer Pa

not identified Security Will there need to be terminal security for Customer Paym

not identified Security Do you run security reports on a regular basis for Custo




not identified Collections How do you enter/manage a credit amount owed to the c

not identified Collections How do you enter/manage a credit amount owed to your

not identified Collections Do you send customers statements?

not identified Collections Do you ever adjust receivables?

not identified Collections How do you adjust receivables?

not identified Collections Do you limit the amounts when adjusting receivables?

not identified Collections What do your agings look like?

not identified Collections Do you have multiple "remit tos"?

not identified Collections How are multiple "remit tos" determined for a customer?

not identified Collections What credit information is tracked for each customer?

not identified Collections Do you charge finance charges?

not identified Collections How do you charge finance charges?

not identified Collections Do you send dunning letters to customers?

not identified Collections Do collectors actively call customers on delinquent items?

not identified Collections What is the process for tracking actions to collect on del

not identified Collections Is the process for tracking actions to collect on delinque

not identified Collections Do terms and conditions of customer agreements and/or p

not identified Collections Do you monitor your collectors performance?

not identified Collections What metrics are used to monitor collections performanc

not identified Collections Do you run a detailed expense statement periodically?

not identified Collections How often is a detailed expense statement run and to whom

not identified Collections Do you do cash requirements forecasting?

not identified Collections What sort of buckets do you use for cash requirements fore

not identified Collections How do you monitor customer account status?

not identified Collections Do you have a separate aging for collectors?

not identified Invoicing Do you use Debit Memos?

not identified Invoicing How are Debit Memos accounted for?

not identified Invoicing Why are Debit Memos used?

not identified Invoicing What items appear on Debit Memos?

not identified Invoicing Do you use Customer Account Credit Memos?

not identified Invoicing How are Customer Account Credit Memos accounted for?

not identified Invoicing Why are Customer Account Credit Memos used?

not identified Invoicing What items appear on Customer Account Credit Memos?

not identified Invoicing How do you maintain/audit your customer data?


Process Remittances Payments Do you enter your payments in batches?

Process Remittances Payments How are batches identified?

Process Remittances Payments How do your customers generally pay invoices?single check

Process Remittances Payments Do you use batch control counts and amounts?

Process Remittances Payments Do you use more than one bank account and/or cash acc

Process Remittances Payments Do you have customers who pay other customers’ invoic

Process Remittances Payments Do you use lockboxes?

Process Remittances Payments How many lockboxes do you use?

Process Remittances Payments What types of payments are received and input? (for exam

Process Remittances Payments How do you receive and input payments?

Process Remittances Payments Do you receive deposits and/or prepayments?

Process Remittances Payments Do you receive non-customer related payments?

Process Remittances Payments How are non-customer related payments accounted for?

Process Remittances Payments How do you handle payments without remittance informat

Process Remittances Payments How do you handle payments from unknown sources?

Process Remittances Payments What are your policies and procedures about adjusting p

Process Remittances Payments What are your policies and procedures about reversing

Process Remittances Payments How often do you adjust payments?

Process Remittances Payments How often do you reverse payments?

Process Remittances Payments How many payments do you receive in a month?

Process Remittances Payments How many checks are returned by the bank in a period?

Process Remittances Payments What are the reasons for checks being returned by the b

Process Remittances Payments Who applies cash?

Process Remittances Payments How is cash applied?

Process Remittances Payments Do you create chargebacks (Debit Items) for customer de

not identified Reconciliation Do you reconcile payments with the bank?

not identified Reconciliation How do you reconcile payments with the bank?

not identified Reconciliation How often do you reconcile payments with the bank?

not identified Reconciliation How are bank reconciliation errors handled?

not identified Collections Do you forecast cash collection for collectors?

not identified Collections What are your goals for cash collection and DSO?

not identified Collections How do you enter/manage a credit amount owed to the c

not identified Collections How do you enter/manage a credit amount owed to your

not identified Collections Do you have a central registry of customers which supp

not identified Collections Do you send dunning letters to customers?

not identified Invoicing Are there businesses in different GL Set of Books whom

not identified Invoicing Will you need to invoice for the same items from different

not identified Budget Preparation Does your company prepare budgets?

not identified Budget Preparation What types of budgets do you prepare? (for example, reve

not identified Budget Preparation Do your company’s key performance indicators drive the

not identified Budget Preparation How many budgets do you prepare for an individual fiscal

not identified Budget Preparation Do you prepare more than one budget per Set of Books?

not identified Budget Preparation What is the range of accounting periods for each budget?

not identified Budget Preparation At what organization level (for example, cost center, divis

not identified Budget Preparation Do budgets require approval?

not identified Budget Preparation What levels of approvals are required for budgets?

not identified Budget Preparation How many budget "organizations" do you have?

not identified Budget Preparation What are the budget organizations and what is the conven

not identified Budget Preparation Have you developed security procedures to prohibit acces

not identified Budget Preparation What security procedures have you developed to prohibit

not identified Budget Preparation Will budget organization security be required in the future

not identified Budget Preparation Do you create new budgets based on existing budgets (f

not identified Budget Preparation At what account level do you currently budget? Is this the

not identified Budget Preparation Is your budgeting process centralized or decentralized?

not identified Budget Preparation Are reorganizations likely that affect how budgets should

not identified Budget Preparation Do you only budget in dollars, or are statistics budgeted

not identified Budget Preparation Do you require consolidated budgets?

not identified Budget Preparation Are all budgets prepared in the same currency?

not identified Budget Preparation Do you use Lotus, Excel, or another spreadsheet program

not identified Budget Preparation Which spreadsheet products and which version do/will yo

not identified Budget Preparation How do you close or "freeze" a budget once it is approved

not identified Budget Preparation Is the process to close or "freeze" a budget once it is a

not identified Budget Preparation How long does it take to close or "freeze" a budget?

not identified Budget Preparation How long should it take to close or "freeze" a budget?

not identified Budget Preparation Is closing or "freezing" a budget a hard close or a soft clo

not identified Budget Preparation Who performs the tasks associated with closing or "freezi

not identified Budget Preparation How are adjustments to closed periods and/or frozen bud

not identified Budget Revisions Are budgets altered frequently during the fiscal year?

not identified Budget Revisions Do you need to retain original (prerevision) budgets throu

not identified Budget Revisions Is a budget download required to facilitate budget creati

not identified Forecasting Do you derive any type of forecast from budgets?

not identified Forecasting Does your company prepare financial forecasts?

not identified Forecasting What types of financial forecasts does your company pre

not identified Forecasting How do you prepare financial forecasts?

not identified Forecasting Is the financial forecasting process documented?

not identified Forecasting How long does it take to prepare financial forecasts?

not identified Forecasting How long should it take to prepare financial forecasts?

not identified Forecasting Are financial forecasts a hard or soft close?

not identified Forecasting Who performs the tasks associated with preparing financia

not identified Forecasting How many forecasts do you prepare during an individual f

not identified Forecasting How far out do you project (range of accounting periods) fo

not identified Forecasting How do forecasts differ from budgets in the area of Statist

not identified Forecasting How do forecasts differ from budgets in the area of consol

not identified Forecasting How do forecasts differ from budgets in the area of curre

not identified Forecasting How do forecasts differ from budgets in the area of numbe

not identified Forecasting How do forecasts differ from budgets in the area of appro

not identified Forecasting How do forecasts differ from budgets in the area of securi

not identified Forecasting How do forecasts differ from budgets in the area of forec

not identified Forecasting How do forecasts differ from budgets in the area of repor

not identified Forecasting How do forecasts differ from budgets in the area of prepar

not identified Forecasting How do forecasts differ from budgets in the area of freezi

not identified Interfaces Is an automated interface required from the budget prepar

Manage Reporting Reporting Are all budgets reported from the GL in the same currenc

Manage Reporting Reporting What time periods of budget reporting do you require (c

Manage Reporting Reporting What are your budget reporting requirements during prepa

Manage Reporting Reporting Is the level of detail the budget is prepared in the same a

not identified Budget Revisions Are budget revisions more frequent at certain times of the

not identified Forecasting How do forecasts differ from budgets in the area of retaini

not identified Forecasting How do forecasts differ from budgets in the aa to of level

not identified Maintenance How do you maintain your Financial Reporting data?

not identified Maintenance How do you audit your Financial Reporting data?



not identified Other Are there any time-intensive Financial Reporting operati

not identified Period Close How do you close an accounting period for Financial Repo

not identified Period Close Is the schedule to close an accounting period for Financ

not identified Period Close How long does it take to close an accounting period for F


not identified Period Close Is closing an accounting period for Financial Reporting a h

not identified Period Close How are adjustments to closed periods for Financial Repo

not identified Period Open How do you open an accounting period for Financial Repo

not identified Period Open Is the schedule to open an accounting period for Financi

not identified Period Open How long does it take to open an accounting period for Fi

not identified Period Open Who performs the tasks associated with opening an accoun




Manage Reporting Reporting What are your Financial Reporting requirements with respe

Manage Reporting Reporting What are your Financial Reporting requirements with respe

Manage Reporting Reporting What reports do you currently generate to meet your Fin

Manage Reporting Reporting Is there any Financial Reporting requirement that your cur

Manage Reporting Reporting Are Financial Reporting reports standard across multiple S

Manage Reporting Reporting Are Financial Reporting reports standard across multiple l

Manage Reporting Reporting What account codes and/or descriptions are required on F


Manage Reporting Reporting What Financial Reporting reports are grouped together on

Manage Reporting Reporting Who receives a copy of the Financial Reporting reports?


Manage Reporting Reporting How do you update a Financial Reporting report’s distribut

Manage Reporting Reporting Is the process to update a Financial Reporting report’s di

Manage Reporting Reporting How long does it take to update a Financial Reporting report

Manage Reporting Reporting How long should it take to update a Financial Reporting repo

Manage Reporting Reporting Who performs the tasks associated with updating a Financia


Manage Reporting Reporting Do some of these Financial Reporting reports belong in re

Manage Reporting Reporting Do the separate business units run their own Financial Re

Manage Reporting Reporting What type of printers do you run Financial Reporting repo

Manage Reporting Reporting Do you run Financial Reporting reports for different comp

Manage Reporting Security Do you have security requirements on who can enter data

Manage Reporting Security Do you have security reports on who can run Financial Re

Manage Reporting Security Will there need to be terminal security for Financial Repor

Manage Reporting Security Do you run security reports on a regular basis for Financi

Manage Reporting Security Do you have documentation on your current system securi

Manage Reporting Security Map each GL user to a menu structure. Will any new ones

Manage Reporting Validation Do you review requirements for validation rules, allowing c

not identified Allocations Do you perform allocations? What types? When?

not identified Allocations What types of formulas do you use in your allocations? P

not identified Allocations Do you use step down allocations?

not identified Allocations What are your allocations based on?

not identified Allocations Do you always allocate 100% of the account your allocati

not identified Allocations Do you create offset accounts or remove monies from the

not identified Allocations Do you currently have automated step down allocation funct

not identified Consolidation Do you require financial consolidations?

not identified Consolidation How often do you perform financial consolidations?

not identified Consolidation What is the COA mapping during the consolidation?

not identified Consolidation Do you perform consolidation between various businesses

not identified Currency Do you do translations monthly into foreign currencies?

not identified Currency What account values do you use for cumulative gain or lo

not identified Currency Do you perform re-valuation of assets and liabilities on a

not identified Currency Do you perform special audits for foreign currency accoun

not identified Currency Do you require inquiry into original entered currency bala

not identified Open/Close Periods When closing at year end do you use a 13th period?

not identified Reporting What are your reporting requirements with respect to Tria

not identified Reporting What are your reporting requirements with respect to sub

not identified Reporting What are your reporting requirements with respect to acc

not identified Reporting Does each business/cost center perform financial reporti

not identified Reporting Do your financial statements require special printing feature

not identified Transactions Do you track journal sources? What types?

not identified Transactions Do you track journal categories? What ones?

not identified Transactions Do you enter statistical accounts regularly? How often?

not identified Transactions Do you use batches to enter journals?

not identified Transactions Do you reverse journals on a regular basis? Explain.

not identified Transactions Do you have standard journals that recur with the same

not identified Transactions Do you have standard journals that recur with the same

not identified Transactions Do you use control totals when entering journals?

not identified Transactions How often do you post journals to your General Ledger b

not identified Transactions What are the procedures you use to post these journals?

not identified Transactions Who posts the journal batches? Who approves the posti

not identified Transactions Do you allow for posting out of balances journals into a

not identified Transactions Do you have multiple suspense accounts?

not identified Transactions Do you have any input documents that you currently use?

not identified Transactions Do you need to categorize your journals in any way (for e

not identified Transactions Do you need to associate special statistical figures to cert

not identified Transactions Do you have any audit requirements that might be unique

not identified Transactions Do you currently use encumbrance accounting?

not identified Transactions What type of authorization does it take to make adjusting e

not identified Transactions Do these reports have different rounding in $? (for example

not identified Transactions What are your intercompany processing requirements (for e

not identified Reporting Do you ever run financial reports mid-period?

not identified Reporting How long are reports kept on-line or are they re-run if ne

not identified Reporting Do you have online account balance lookup? If needed,

not identified Reporting Do you currently do periodic consolidation of these locatio

not identified Reporting Do you run preliminary financial reports and final financial

not identified Reporting Do you require online inquiry for journal entry detail? Who

not identified Reporting Do you require online inquiry for funds available? Who sho

not identified Maintenance How do you maintain your Forecasting data?

not identified Maintenance How do you audit your Forecasting data?



not identified Other Are there any time-intensive Forecasting operations/proc


not identified Reporting What are your Forecasting reporting requirements with resp

not identified Reporting What are your Forecasting reporting requirements with res

not identified Reporting What reports do you currently generate to meet your For

not identified Reporting Is there any Forecasting reporting requirement that your c

not identified Reporting Are Forecasting reports standard across multiple Sets of

not identified Reporting Are Forecasting reports standard across multiple levels wi

not identified Reporting What account codes and/or descriptions are required on F


not identified Reporting What Forecasting reports are grouped together on a regula

not identified Reporting Who receives a copy of the Forecasting reports?


not identified Reporting How do you update a Forecasting report’s distribution list

not identified Reporting Is the process to update a Forecasting report’s distributi

not identified Reporting How long does it take to update a Forecasting report’s distr

not identified Reporting How long should it take to update a Forecasting report’s dis

not identified Reporting Who performs the tasks associated with updating a Forecast


not identified Reporting Do some of these Forecasting reports belong in report se

not identified Reporting Do the separate business units run their own Forecasting

not identified Reporting What type of printers do you run Forecasting reports (inc

not identified Reporting Do you run Forecasting reports for different companies or


not identified Security Do you have security reports on who can run Forecasting

not identified Security Will there need to be terminal security for Forecasting?

not identified Security Do you run security reports on a regular basis for Forecas



not identified Validation Do you review requirements for validation rules, allowing c

not identified Collection/Analysis Do you group demand forecasts for planning or consumpti

not identified Collection/Analysis What demands do you satisfy by using forecast?

not identified Collection/Analysis How do you track market demand for your products?

not identified Collection/Analysis Do you use historical demand to assist the forecasting pr

not identified Collection/Analysis Do you use formal methods and/or PC based tools to assis

not identified Collection/Analysis Do you track forecast accuracy, and change your plans a

not identified Collection/Analysis What types of drivers would cause forecast changes and

not identified Collection/Analysis What are your forecast demand sources?

not identified Demand Forecast Do you separate your demand forecast from the forecast u

not identified Demand Forecast Do you drive near term production from sales orders?

not identified Demand Forecast Do you have seasonal or highly variable demand?

not identified Demand Forecast Do you stock material to respond to seasonal or highly v

not identified Demand Forecast How quickly can you respond to rapid demand changes?

not identified Demand Forecast Do you keep extra capacity available because of demand

not identified Demand Forecast How often do you have to change materials to respond to

not identified Demand Forecast How long does the typical forecast cycle take (from source

not identified Demand Forecast Where is the last point in the current system that allows

not identified Forecast Level Do you forecast configured products?

not identified Forecast Level Do you forecast by product family or by configuration mod

not identified Forecast Level Do you satisfy end item and spares demand?

not identified Forecast Level Do you use a two-level master schedule for configured pr

not identified Collection/Analysis Do you have regional market demand?

not identified Collection/Analysis How many and on what level for an item do you forecast

not identified Collection/Analysis What is the forecast system processing time during the pe

not identified Maintenance How do you maintain your Master Scheduling data?

not identified Maintenance How do you audit your Master Scheduling data?



not identified Other Are there any time-intensive Master Scheduling operatio

not identified Period Close How do you close an accounting period for Master Schedu

not identified Reporting What are your Master Scheduling reporting requirements wi

not identified Reporting What are your Master Scheduling reporting requirements wi

not identified Reporting What reports do you currently generate to meet your Mas

not identified Reporting Is there any Master Scheduling reporting requirement that

not identified Reporting Are Master Scheduling reports standard across multiple Se

not identified Reporting Are Master Scheduling reports standard across multiple lev



not identified Reporting What Master Scheduling reports are grouped together on a

not identified Reporting Who receives a copy of the Master Scheduling reports?


not identified Reporting How do you update a Master Scheduling report’s distributi

not identified Reporting Is the process to update a Master Scheduling report’s dist

not identified Reporting How long does it take to update a Master Scheduling report’

not identified Reporting How long should it take to update a Master Scheduling repor

not identified Reporting Who performs the tasks associated with updating a Master S


not identified Reporting Do some of these Master Scheduling reports belong in rep

not identified Reporting Do the separate business units run their own Master Sche

not identified Reporting What type of printers do you run Master Scheduling repor

not identified Reporting Do you run Master Scheduling reports for different compa


not identified Security Do you have security reports on who can run Master Sched

not identified Security Will there need to be terminal security for Master Schedul

not identified Security Do you run security reports on a regular basis for Master




not identified Capacity Planning Do you basically assume infinite capacity?

not identified Capacity Planning Do you have a finite capacity planning tool?

not identified Capacity Planning Do you level load your production lines?

not identified Capacity Planning Are make/buy decisions impacted by capacity?

not identified Capacity Planning Do you run capacity simulations?

not identified Forecasting How do demand forecasts feed master scheduling?

not identified Forecasting Do you manipulate forecasts and automatically turn them

not identified Forecasting How long does the MPS take to finalize?

not identified Planning Do you plan any repetitive production?

not identified Planning Do you plan only discrete production?

not identified Planning How often do you generate a master schedule or material

not identified Planning What is your typical planning horizon?

not identified Planning Do you run material plan simulations?

not identified Planning Do you have to schedule tooling requirements?

not identified Planning Do you plan for preventive maintenance?

not identified WO & PO Release How do you schedule production?

not identified WO & PO Release How often do you launch work orders or purchase orders

not identified WO & PO Release Do you automatically generate and confirm released wor

not identified WO & PO Release Do you autorelease to suppliers based on MPS?

not identified WO & PO Release Do shortages play a major role in scheduling and launchin

not identified WO & PO Release Do you hit your production schedules within your toleranc

not identified WO & PO Release Do you have separate planning/scheduling groups? Do y

not identified WO & PO Release What kind of on-line planning tool do you use?

not identified WO & PO Release Do you have just-in-time needs for purchasing or product

not identified WO & PO Release What do your planning reports look like?

not identified Planning How long does the system take to create an MPS at peak

not identified Maintenance How do you maintain your Work In Process data?

not identified Maintenance How do you audit your Work In Process data?



not identified Other Are there any time-intensive Work In Process operations

not identified Period Close How do you close an accounting period for Work In Proce

not identified Period Close Is the schedule to close an accounting period for Work I



not identified Period Close Is closing an accounting period for Work In Process a hard

not identified Period Close How are adjustments to closed periods for Work In Proce

not identified Period Open How do you open an accounting period for Work In Proce

not identified Period Open Is the schedule to open an accounting period for Work I

not identified Period Open How long does it take to open an accounting period for W





not identified Reporting What are your Work In Process reporting requirements with

not identified Reporting What are your Work In Process reporting requirements with

not identified Reporting What reports do you currently generate to meet your Wor

not identified Reporting Is there any Work In Process reporting requirement that y

not identified Reporting Are Work In Process reports standard across multiple Sets

not identified Reporting Are Work In Process reports standard across multiple levels



not identified Reporting What Work In Process reports are grouped together on a re

not identified Reporting Who receives a copy of the Work In Process reports?


not identified Reporting How do you update a Work In Process report’s distribution

not identified Reporting Is the process to update a Work In Process report’s distri

not identified Reporting How long does it take to update a Work In Process report’s

not identified Reporting How long should it take to update a Work In Process report’

not identified Reporting Who performs the tasks associated with updating a Work In


not identified Reporting Do some of these Work In Process reports belong in repor

not identified Reporting Do the separate business units run their own Work In Pro

not identified Reporting What type of printers do you run Work In Process reports

not identified Reporting Do you run Work In Process reports for different companie


not identified Security Do you have security reports on who can run Work In Proc

not identified Security Will there need to be terminal security for Work In Proces

not identified Security Do you run security reports on a regular basis for Work I




not identified Non-standard WorkoDescribe the process for manufacturing rework?

not identified Non-standard WorkoDescribe the process for storing distribution rework?

not identified Non-standard WorkoDo you repair customer products?

not identified Non-standard WorkoDo you perform product upgrades?

not identified Non-standard WorkoHow do you schedule these types of non-standard jobs?

not identified Non-standard WorkoDo you tie non-standard jobs to specific expense account

not identified Non-standard WorkoDo you tie non-standard to internal or external accounts f

not identified Non-standard WorkoDo you perform tear-down operations?

not identified Non-standard WorkoWhere do you source spare parts for non-standard jobs?

not identified Production Type Do you manufacture on a repetitive basis?

not identified Production Type Do you manufacture discrete work orders?

not identified Production Type Do you manufacture both discrete and repetitive on the s

not identified Production Type Do you build lot size, piece size or both?

not identified Production Type Do you do any outside processing?

not identified Production Type Do you use lead time offsets for the components and issue

not identified Production Type Do you use work orders or schedules to control material

not identified Production Type Do you use routings and alternate routings?

not identified Production Type What are the average number of operations for each rout

not identified Production Type Do you use work orders or schedules to collect actual cos

not identified Production Type Do you use work orders or schedules to record material t

not identified Production Type Is there a work order - part number - customer relationshi

not identified Production Type Do you backflush component material?

not identified Repetitive Productio Do you use pull tickets for repetitive schedule replenish

not identified Repetitive Productio Do you keep any components for repetitive on the product

not identified Repetitive Productio Do you use repetitive count points to collect labor and mat

not identified Repetitive Productio Do you have any "mixed-mode" manufacturing on your pro

not identified Shopfloor Document What are the types of documents that you generate?

not identified Shopfloor Document Do you use custom WIP instructions?

not identified WIP Tracking Who records transactions in your system?

not identified WIP Tracking Do you process move transactions real-time or periodicall

not identified WIP Tracking Do you use a bar-code interface to process move transact

not identified WIP Tracking What is the average number of component requirements on

not identified WIP Tracking How many work orders do you release each day?

not identified WIP Tracking Do you "kit complete" into a finished goods staging area?

not identified WIP Tracking Do you allow partial completions of work orders?

not identified Maintenance How do you maintain your Material Handling data?

not identified Maintenance How do you audit your Material Handling data?



not identified Other Are there any time-intensive Material Handling operation

not identified Period Close How do you close an accounting period for Material Hand

not identified Period Close Is the schedule to close an accounting period for Materi

not identified Period Close How long does it take to close an accounting period for M


not identified Period Close Is closing an accounting period for Material Handling a har

not identified Period Close How are adjustments to closed periods for Material Handl

not identified Period Open How do you open an accounting period for Material Handl

not identified Period Open Is the schedule to open an accounting period for Materia

not identified Period Open How long does it take to open an accounting period for Ma





Manage Reporting Reporting What are your Material Handling reporting requirements wit

Manage Reporting Reporting What are your Material Handling reporting requirements wi

Manage Reporting Reporting What reports do you currently generate to meet your Mat

Manage Reporting Reporting Is there any Material Handling reporting requirement that

Manage Reporting Reporting Are Material Handling reports standard across multiple Set

Manage Reporting Reporting Are Material Handling reports standard across multiple lev

Manage Reporting Reporting What account codes and/or descriptions are required on M


Manage Reporting Reporting What Material Handling reports are grouped together on a

Manage Reporting Reporting Who receives a copy of the Material Handling reports?


Manage Reporting Reporting How do you update a Material Handling report’s distributio

Manage Reporting Reporting Is the process to update a Material Handling report’s dist

Manage Reporting Reporting How long does it take to update a Material Handling report’s

Manage Reporting Reporting How long should it take to update a Material Handling report

Manage Reporting Reporting Who performs the tasks associated with updating a Material


Manage Reporting Reporting Do some of these Material Handling reports belong in repo

Manage Reporting Reporting Do the separate business units run their own Material Han

Manage Reporting Reporting What type of printers do you run Material Handling report

Manage Reporting Reporting Do you run Material Handling reports for different compan


not identified Security Do you have security reports on who can run Material Han

not identified Security Will there need to be terminal security for Material Handli

not identified Security Do you run security reports on a regular basis for Materia




not identified Grouping How do you track cost on miscellaneous transactions?

not identified Grouping Can you break out your miscellaneous transactions from

not identified Grouping Are miscellaneous transactions costing more than standar

not identified Grouping Are you running your business with reliance on miscellan

not identified Types Do you use miscellaneous issue transactions?

not identified Types Where do you send parts that you issue in this fashion?

not identified Types Do you use miscellaneous issues to production?

not identified Types Do you issue standard production to the floor using misce

not identified Types Do you ship any product to customers using a miscellaneo

not identified Types Do you adjust inventory using miscellaneous transactions

not identified Types Do you have any authorizations as to who can use a misce

not identified Types How many miscellaneous transactions do you perform in

not identified Maintenance How do you maintain your Quality Management data?

not identified Maintenance How do you audit your Quality Management data?



not identified Other Are there any time-intensive Quality Management operati

not identified Period Close How do you close an accounting period for Quality Mana

not identified Period Close Is the schedule to close an accounting period for Quali



not identified Period Close Is closing an accounting period for Quality Management a

not identified Period Close How are adjustments to closed periods for Quality Mana

not identified Period Open How do you open an accounting period for Quality Mana

not identified Period Open Is the schedule to open an accounting period for Quali






Manage Reporting Reporting What are your Quality Management reporting requirements

Manage Reporting Reporting What are your Quality Management reporting requirements

Manage Reporting Reporting What reports do you currently generate to meet your Qua

Manage Reporting Reporting Is there any Quality Management reporting requirement tha

Manage Reporting Reporting Are Quality Management reports standard across multiple

Manage Reporting Reporting Are Quality Management reports standard across multiple l



Manage Reporting Reporting What Quality Management reports are grouped together on

Manage Reporting Reporting Who receives a copy of the Quality Management reports?


Manage Reporting Reporting How do you update a Quality Management report’s distribu

Manage Reporting Reporting Is the process to update a Quality Management report’s di

Manage Reporting Reporting How long does it take to update a Quality Management repor

Manage Reporting Reporting How long should it take to update a Quality Management rep

Manage Reporting Reporting Who performs the tasks associated with updating a Quality

Manage Reporting Reporting Is there any requirement for on-line (softcopy) distributi

Manage Reporting Reporting Do some of these Quality Management reports belong in r

Manage Reporting Reporting Do the separate business units run their own Quality Ma

Manage Reporting Reporting What type of printers do you run Quality Management repo

Manage Reporting Reporting Do you run Quality Management reports for different comp


not identified Security Do you have security reports on who can run Quality Man

not identified Security Will there need to be terminal security for Quality Manag

not identified Security Do you run security reports on a regular basis for Quali




not identified ALL Does a current process baseline already exist for this proc

not identified ALL Do policies and procedures exist?

not identified ALL Who or what group/organization is the primary Customer f

not identified ALL What is the key output of the process?

not identified ALL What is the Customer’s request or event that launches th

not identified ALL What are the event mechanisms, or allowable ways in whi

not identified ALL How is the Customer’s request fulfilled? (for example, h

not identified ALL What are the business functions that must be accomplishe

not identified ALL List and classify each business function by type (a combi

not identified ALL What decision steps are involved in the process, what ar

not identified ALL What are the key decisions that drive the process?

not identified ALL Create a pareto chart of causes or decision drivers of out

not identified ALL What are the policies that govern how the process will fun

not identified ALL What are the constraints that limit or control the process?

not identified ALL Do standards exist for process steps?

not identified ALL What technology and tools are needed at the business fun

not identified ALL What are the system transactions (list by "type" such as: c

not identified ALL What is the primary information captured and used?

not identified ALL What is the source of each set of key information?

not identified ALL What are the data capture methods?

not identified ALL Does a schematic exist that depicts all storage points for

not identified ALL Does a schematic exist that depicts all storage points for

not identified ALL What types of security and controls are used regarding ke

not identified ALL How is data entry audited?

not identified ALL What are the activity drivers and how are they measured

not identified ALL Where are the process bottlenecks?

not identified ALL What are representative transaction volumes for key proc

not identified ALL What are the drivers of transaction volume surge and pea

not identified ALL How stable is the transaction throughput?

not identified ALL What are the control points for performance measureme

not identified ALL How do you measure value for key process steps?

not identified ALL How do you measure efficiency?

not identified ALL How do you measure response or service to the custome

not identified ALL How do you measure the stability of key process steps?

not identified ALL What are the opportunities for improving the process?

not identified ALL Where are the current weak areas?

not identified ALL What are the redundancies (particularly data entry)?

not identified ALL What are the reasons for acquiring the new application sy

not identified ALL What families of products or inputs carry the most value

not identified Monitor In-process c Do you monitor serial cycle history (like multiple passes

not identified Monitor In-process c Do you maintain statistical process controls (SPC)?

not identified Monitor In-process c Do you maintain SPC for supplier production processes?

not identified Monitor In-process c What are the key variables and attributes that are monito

not identified Monitor In-process c To what extent are Cp, Cpk and other process capability s

not identified Monitor In-process c To what extent are correlation statistics maintained?

not identified Monitor In-process c How do you alert the appropriate personnel when qualit

not identified Monitor In-process c Does the quality system take or recommend action based o

not identified Collect Quality Resu How do you integrate your quality systems with other ope

not identified Collect Quality Resu What are the operating systems transactions from which qu

not identified Collect Quality Resu How is failure data collected? What % is being entered

not identified Collect Quality Resu Do you collect information "on everything", and not just fai

not identified Collect Quality Resu Do you collect time-to-failure statistics?

not identified Collect Quality Resu Is the current system transparent across suppliers (for bot

not identified Collect Quality Resu Do current procedures call for logging time spent debuggin

not identified Collect Quality Resu When gathering quality collection results from test or oth

not identified Collect Quality Resu Do you need to be able to back out any collected results?

not identified Collect Quality Resu Is Cycle time a quality collection element?

not identified Collect Quality Resu How do you gather failure analysis data from Suppliers

not identified Collect Quality Resu Are collection elements derived from other elements (lik

not identified Collect Quality Resu Is the current system able to auto-populate collection ele

not identified Collect Quality Resu Describe how quality results must be collected in "backgr

not identified Collect Quality Resu Are collection elements ever calculated as a function of ot

not identified Collect Quality Resu Do you capture and report Supplier process factors that ar

not identified Collect Quality Resu What collection import programs are in use?

not identified Collect Quality Resu Describe the procedure and level of difficulty encountere

not identified Return Material Are field info (like returns) incorporated?

not identified Return Material What is the linkage between service systems, RMA’s and

not identified Return Material Will you accept obsolete products for return?

not identified Test/Inspect Are inspection control areas organized in these ways: inte

not identified Test/Inspect Are test and inspection instructions available at critical s

not identified Test/Inspect What sampling programs are in-place and what is their ba

not identified Test/Inspect What types of "holds" are used after a quality event has

not identified Test/Inspect What criteria is used to "pass" material during inspection?

not identified Test/Inspect What percent of material passes during the first inspectio

not identified Test/Inspect Do you track "first-pass" inspection?

not identified Diagnose Quality Ev Does the system prompt suggested test or debug steps bas

not identified Diagnose Quality Ev How is the Supplier quality event capture through correc

not identified Diagnose Quality Ev Are action rules and systematic notifications used when i

not identified Disposition non-conf How are material review board workflows enabled?

not identified Disposition non-conf Are responsibilities for dispositioning nonconformances

not identified Disposition non-conf What percentage of material is returned for re-work?

not identified Disposition non-conf What percentage of material is scrapped?

not identified Disposition non-conf How long does it take you to disposition discrepant materi

not identified Repair or Replace What are the policies governing repair vs. replace?

not identified Take Corrective Acti Is the corrective action loop closure automated or based

not identified Take Corrective Acti Is the corrective action loop based on any workflow techn

not identified Take Corrective Acti To what extent are system-based supplier certification re

not identified Take Corrective Acti Do you track corrective actions from MRB or Supplier audi

not identified Take Corrective Acti Do you need to collect Symptom, Cause and Action codes

not identified Take Corrective Acti Do all process outputs serve as events for other quality

not identified Take Corrective Acti Do you measure re-work production volumes or costs?

not identified Take Corrective Acti Do you do re-work off-line or during production?

not identified Capture Cost of QualWhat are the components of enterprise wide quality costs

not identified Capture Cost of QualDo you collect actual costs for re-work and repair orders?

not identified Capture Cost of QualHow do you cost parts and labor for repairs to returned re

not identified Adjust Accounts Do you automatically take credit for returned goods in pa

not identified Analyze Quality ResuDoes failure-based system cover in-house as well as Suppl

not identified Analyze Quality ResuIs there an integration with generalized reporting, especia

not identified Analyze Quality ResuDo you track PPM (parts per million) tracking the busines

not identified Analyze Quality ResuAre Pareto charts produced like: assembly type by diagn

not identified Analyze Quality ResuIs there product line quality information retrieval without

not identified Analyze Quality ResuFor Pareto charting, can you perform an initial selection t

not identified Analyze Quality ResuDo time series charts include USL/LSL and UCL/LCL line

not identified Analyze Quality ResuIs it necessary to plot multiple characteristics on the sam

not identified Analyze Quality ResuWhat out-of-control conditions do you monitor (and what p

not identified Analyze Quality ResuMust collections plans be grouped for reporting purposes

not identified Analyze Quality ResuIs it necessary to be able to report/chart/query results from

not identified Analyze Quality ResuDoes current charting system print multiple charts on th

not identified Analyze Quality ResuIs it necessary to consolidate across systems?

not identified Analyze Quality ResuTo what extent are Serial/Lot history records maintained?

not identified Analyze Quality ResuIs serial genealogy a business requirement?

not identified Analyze Quality ResuDo you currently report total defects per unit and defects

not identified Analyze Quality ResuAre failure analyses reported by problem and product?

not identified Analyze Quality ResuAre there delays between quality event occurrence and r

not identified Analyze Quality ResuWhat are the primary quality analysis reports in use?

not identified Enhance Quality Col How are quality collection plans revised, improved and ge

not identified Enhance Quality Col To what extent can collection plans be user-defined (inclu

not identified Specifications Do you maintain Specifications by Item & Operation?

not identified Specifications Do you maintain Specifications by input characteristic?

not identified Specifications Do you maintain Specifications by a combination of Item

not identified Specifications Are variable inspection modes limited to first article or i

not identified Specifications Is it necessary to store schematics and other drawings on

not identified Specifications Do you maintain on-line specifications using: target value

not identified Specifications Do you maintain USL/LSL and UCL/LCL ranges on-line, and,

not identified Collection Plans Do you have the capability to determine what quality char

not identified Collection Plans Do you need the results on quality collection to initiate a

not identified Collection Plans Must it be possible to link collection results together (for

not identified Collection Plans To what extent are systematic incoming inspection quality

not identified Collection Plans Do you reuse system-assisted, pre-built Quality Plans to s

not identified Collection Plans What are the important characteristics and elements you plan

not identified Collection Plans Is data gathering restricted to subsets by family or other

not identified Collection Plans To what extent can elements be user-defined on collection

not identified Collection Plans Must users develop collection plans that vary by site or o

not identified Collection Plans What are the types of predefined actions you can specify to

not identified Process Audit Do you capture Supplier site and process audit results (

not identified ASL How do authorized supplier lists tie in with the quality sy

not identified ASL Do you maintain Supplier certification status optionally at

not identified History Do you have difficulty viewing Serial or Lot history with t

not identified History Is it necessary to be able to maintain "history" records?

not identified History Do you maintain quality event and corrective action histor

not identified History When characteristics or elements are no longer tracked, w

not identified History To what other systems is quality information exported?

not identified Management How do you determine which products and business proces

not identified Management What are the key indicators that are measured with the

not identified Management What is the frequency of data collection and reporting by

not identified Management How are reporting responsibilities assigned?

not identified Management What are the drivers for updating reporting requirements?

not identified Management How do you manage and control quality information disse

not identified Management Does operating policy support concurrent engineering meth

not identified Management Do you compare quality trends to trends in productivity, s

not identified Management How does the quality management system interface with t

not identified Management Are quality control programs linked with design-of-experi

not identified Management Do you segregate suspect material for planning purposes

not identified Management Do you segregate suspect material for costing and/or sc

not identified Maintenance How do you maintain your Engineering Change data?

not identified Maintenance How do you audit your Engineering Change data?



not identified Other Are there any time-intensive Engineering Change operati


not identified Reporting What are your Engineering Change reporting requirements w

not identified Reporting What are your Engineering Change reporting requirements w

not identified Reporting What reports do you currently generate to meet your Eng

not identified Reporting Is there any Engineering Change reporting requirement tha

not identified Reporting Are Engineering Change reports standard across multiple

not identified Reporting Are Engineering Change reports standard across multiple l



not identified Reporting What Engineering Change reports are grouped together on

not identified Reporting Who receives a copy of the Engineering Change reports?


not identified Reporting How do you update a Engineering Change report’s distribut

not identified Reporting Is the process to update a Engineering Change report’s di

not identified Reporting How long does it take to update a Engineering Change repor

not identified Reporting How long should it take to update a Engineering Change rep

not identified Reporting Who performs the tasks associated with updating a Enginee

not identified Reporting Is there any requirement for online (softcopy) distributio

not identified Reporting Do some of these Engineering Change reports belong in r

not identified Reporting Do the separate business units run their own Engineerin

not identified Reporting What type of printers do you run Engineering Change repo

not identified Reporting Do you run Engineering Change reports for different comp


not identified Security Do you have security reports on who can run Engineering

not identified Security Will there need to be terminal security for Engineering C

not identified Security Do you run security reports on a regular basis for Engin




not identified Change Policy What is the rate at which you introduce changes?

not identified Change Policy Do you have a change control board or a configuration co

not identified Change Policy Do you use change requests as well as official change con

not identified Change Policy Do you retain change control history?

not identified Change Policy Do you have a document control group?

not identified Change Policy How do you get document approvals?

not identified Change Policy How many different kinds of Bills of Material do you main

not identified Change Policy Does ECN Implementation increase the revision number or

not identified Change Policy How many people initiate, process and implement ECN’s

not identified Change Policy Do you comply with corporate level engineering changes?

not identified Change Policy What is the typical lead time for implementing ECN’s? T

not identified Change Policy How are engineering changes communicated to manufacturin

not identified Change Policy Do you create ECN’s as a result of product failure, custo

not identified Control Rules Do you follow form - fit - function rules of interchangeabili

not identified Control Rules Do you manage engineering changes for configured produc

not identified Control Rules Do you need to integrate changes in optioned bills of mat

not identified Control Rules Do you use up all the material that you plan to obsolete?

not identified Control Rules What type of effectiveness do you use? (Date, Lot, or Seri

not identified Control Rules How do you deal with open shop orders when component

not identified Control Rules Do you differentiate between ECO and ECN, NOR’s, waiv

not identified Control Rules Do you need to do revision tracking for government manu

not identified Control Rules To what level do you have to track revisions for governm

not identified Control Rules Do you build product if obsolete bills of material are requ

not identified Control Rules If engineering changes require different purchased parts

not identified Maintenance How do you maintain your Inventory Accuracy data?

not identified Maintenance How do you audit your Inventory Accuracy data?



not identified Other Are there any time-intensive Inventory Accuracy operatio

not identified Period Close How do you close an accounting period for Inventory Acc

not identified Period Close Is the schedule to close an accounting period for Invent

not identified Period Close How long does it take to close an accounting period for I


not identified Period Close Is closing an accounting period for Inventory Accuracy a h

not identified Period Close How are adjustments to closed periods for Inventory Acc

not identified Period Open How do you open an accounting period for Inventory Acc

not identified Period Open Is the schedule to open an accounting period for Invent






Manage Reporting Reporting What are your Inventory Accuracy reporting requirements w

Manage Reporting Reporting What are your Inventory Accuracy reporting requirements w


Manage Reporting Reporting Is there any Inventory Accuracy reporting requirement tha

Manage Reporting Reporting Are Inventory Accuracy reports standard across multiple S

Manage Reporting Reporting Are Inventory Accuracy reports standard across multiple le

Manage Reporting Reporting What account codes and/or descriptions are required on I


Manage Reporting Reporting What Inventory Accuracy reports are grouped together on a

Manage Reporting Reporting Who receives a copy of the Inventory Accuracy reports?


Manage Reporting Reporting How do you update a Inventory Accuracy report’s distributi

Manage Reporting Reporting Is the process to update a Inventory Accuracy report’s dis

Manage Reporting Reporting How long does it take to update a Inventory Accuracy report

Manage Reporting Reporting How long should it take to update a Inventory Accuracy repo

Manage Reporting Reporting Who performs the tasks associated with updating a Inventor


Manage Reporting Reporting Do some of these Inventory Accuracy reports belong in re

Manage Reporting Reporting Do the separate business units run their own Inventory A

Manage Reporting Reporting What type of printers do you run Inventory Accuracy repo

Manage Reporting Reporting Do you run Inventory Accuracy reports for different compa


not identified Security Do you have security reports on who can run Inventory Ac

not identified Security Will there need to be terminal security for Inventory Accu

not identified Security Do you run security reports on a regular basis for Invent




not identified Accuracy Programs How do you measure inventory accuracy?

not identified Accuracy Programs Are material shortages an issue for your operation?

not identified Accuracy Programs Is the goal stated as policy or a formal MBO Program?

not identified Cycle Count Proces Do you use ABC Classifications? What criteria do you us

not identified Cycle Count Proces How do you group material to count? Do you group by inv

not identified Cycle Count Proces How of ten do you count all your items in any given invent

not identified Cycle Count Proces Who is responsible for Cycle Counts?

not identified Cycle Count Proces Do you do automatic cycle counts for items that show "ze

not identified Cycle Count Proces Do you cycle count while inventory is being transacted fo

not identified Inventory Adjustmen Do you allow inventory adjustments independent of cycle

not identified Inventory Adjustmen Who is allowed to do inventory adjustments?

not identified Inventory Adjustmen Do adjustments need management approval?

not identified Inventory Adjustmen Do you need management sign-off for adjustments beyond

not identified Inventory Adjustmen Is there a tolerance level for physical inventory?

not identified Inventory Adjustmen What are your Inventory tolerances?

not identified Inventory Adjustmen Do you require recounts on out of tolerance parts?

not identified Inventory Adjustmen Do you research inventory variances?

not identified Physical Inventory Are your physicals "wall-to-wall"?

not identified Physical Inventory Do you shut down production for wall-to-wall physicals?

not identified Physical Inventory Do you have a separate Physical Inventory database?

not identified Physical Inventory Do you freeze Inventory?

not identified Physical Inventory Do you create Inventory tags?

not identified Physical Inventory How long does a Wall-to-Wall physical take?

not identified Physical Inventory Do you actually count components in WIP or just value the

not identified Physical Inventory Do you reconcile transaction logs on a regular basis?

not identified Accuracy Programs Is inventory accuracy a part of group and individual perf

not identified Accuracy Programs Is there an incentive system for maintaining or improving

not identified Accuracy Programs What is the overall accuracy goal?

not identified Accuracy Programs When was your last inventory accuracy measurement?

not identified Accuracy Programs How often is production stopped due to shortages?

not identified Accuracy Programs How many parts are on a daily shortage list?

not identified Cycle Count Proces What is the accuracy by inventory location and/ or by AB

not identified Physical Inventory How often do you take physical inventories?

not identified Physical Inventory Do you physical inventory WIP?

Manage Product Costing Maintenance How do you maintain your Costing data?

Manage Product Costing Maintenance How do you audit your Costing data?

Manage Product Costing Other Which operations/processes do you want to streamline for

Manage Product Costing Other Which operations/processes do you want to eliminate for

Manage Product Costing Other Are there time-intensive Costing operations/processes th

not identified Period Close How do you close an accounting period for Costing?

not identified Period Close Is the schedule to close an accounting period for Costin

not identified Period Close How long does it take to close an accounting period for C


not identified Period Close Is closing an accounting period for Costing a hard close or

not identified Period Close How are adjustments to closed periods for Costing handl

not identified Period Open How do you open an accounting period for Costing?

not identified Period Open Is the schedule to open an accounting period for Costin

not identified Period Open How long does it take to open an accounting period for C





Manage Reporting Reporting What are your Costing reporting requirements with respect

Manage Reporting Reporting What are your Costing reporting requirements with respect

Manage Reporting Reporting What reports do you currently generate to meet your Cos

Manage Reporting Reporting Is there any Costing reporting requirement that your curre

Manage Reporting Reporting Are Costing reports standard across multiple Sets of Book

Manage Reporting Reporting Are Costing reports standard across multiple levels within

Manage Reporting Reporting What account codes and/or descriptions are required on C


Manage Reporting Reporting What Costing reports are grouped together on a regular ba

Manage Reporting Reporting Who receives a copy of the Costing reports?


Manage Reporting Reporting How do you update a Costing report’s distribution list?

Manage Reporting Reporting Is the process to update a Costing report’s distribution li

Manage Reporting Reporting How long does it take to update a Costing report’s distribut

Manage Reporting Reporting How long should it take to update a Costing report’s distrib

Manage Reporting Reporting Who performs the tasks associated with updating a Costing


Manage Reporting Reporting Do some of these Costing reports belong in report sets?

Manage Reporting Reporting Do the separate business units run their own Costing repo

Manage Reporting Reporting What type of printers do you run Costing reports (includi

Manage Reporting Reporting Do you run Costing reports for different companies or cos

Manage Product Costing Security Do you have security requirements on who can enter data

Manage Product Costing Security Do you have security reports on who can run Costing repo

Manage Product Costing Security Is terminal security required for Costing?

Manage Product Costing Security Do you run security reports on a regular basis for Costing

Manage Product Costing Security Do you have documentation on your current system securi

Manage Product Costing Security Map each GL user to a menu structure. Will any new ones

Manage Product Costing Validation Do you review requirements for validation rules, allowing c

Manage Product Costing Cost Analysis Do you collect labor and material costs?

Manage Product Costing Cost Analysis How do you collect labor?

Manage Product Costing Cost Analysis How do collect material variances?

Manage Product Costing Cost Analysis Do you do any actual costing?

Manage Product Costing Cost Analysis Is set-up a separate operation?

Manage Product Costing Cost Analysis Do you post WIP variances?

Manage Product Costing Cost Analysis What is the average WIP dollar value over a given period

Manage Product Costing Cost Analysis What analysis is done on variances at period close?

Manage Product Costing Cost Method Do you use standard cost rollups?

Manage Product Costing Cost Method Do you simulate costs?

Manage Product Costing Cost Method Do you use activity based costs?

Manage Product Costing Cost Method How often do you update product costs?

not identified Period Close How do you measure the time it takes to close your accou

not identified Period Close How do you measure the labor resources involved to clos

not identified Period Close How long does it take to close your accounting period?

not identified Maintenance How do you maintain your New Product Introduction data

not identified Maintenance How do you audit your New Product Introduction data?



not identified Other Are there any time-intensive New Product Introduction op


Manage Reporting Reporting What are your New Product Introduction reporting requirem

Manage Reporting Reporting What are your New Product Introduction reporting requirem

Manage Reporting Reporting What reports do you currently generate to meet your New

Manage Reporting Reporting Is there any New Product Introduction reporting requireme

Manage Reporting Reporting Are New Product Introduction reports standard across mult

Manage Reporting Reporting Are New Product Introduction reports standard across multi

Manage Reporting Reporting What account codes and/or descriptions are required on N


Manage Reporting Reporting What New Product Introduction reports are grouped togethe

Manage Reporting Reporting Who receives a copy of the New Product Introduction repo


Manage Reporting Reporting How do you update a New Product Introduction report’s dist

Manage Reporting Reporting Is the process to update a New Product Introduction report

Manage Reporting Reporting How long does it take to update a New Product Introduction

Manage Reporting Reporting How long should it take to update a New Product Introductio

Manage Reporting Reporting Who performs the tasks associated with updating a New Prod


Manage Reporting Reporting Do some of these New Product Introduction reports belong

Manage Reporting Reporting Do the separate business units run their own New Product

Manage Reporting Reporting What type of printers do you run New Product Introductio

Manage Reporting Reporting Do you run New Product Introduction reports for different


not identified Security Do you have security reports on who can run New Product

not identified Security Will there need to be terminal security for New Product In

not identified Security Do you run security reports on a regular basis for New Pr




not identified Costing Do you track the cost of a new product introduction separ

not identified Costing How do you cost the new product?

not identified Costing Do you establish a project for the new product?

not identified ECN Do you have an engineering production line for new produ

not identified Initiating New Produ How often does your Company introduce new products?

not identified Initiating New Produ How many new products do you introduce over a fiscal ye

not identified Initiating New Produ Do your customers drive the new product introduction?

not identified Initiating New Produ Does your marketing department drive the new product in

not identified Initiating New Produ Does general technology change in your industry drive ne

not identified Pricing How is the price of the product set?

not identified Pricing Is the price set independent of the cost of manufacture?

not identified Pricing Is the price set only on a competitive basis?

not identified Procurement Do you have a new product procurement procedure?

not identified Procurement Do you usually have to buy new tooling for new product in

not identified Procurement Do you have buyers and planners who work specifically wi

not identified Procurement Do your planners buy material based on a build forecast?

not identified Procurement Do you allow enough lead-time for the planners and buyers

not identified Prototype Do you build prototypes?

not identified Prototype Do you sell the prototypes?

not identified Prototype Do you do any design and prototyping prior to public an

not identified Prototype Who builds prototypes, Production or Engineering?

not identified Prototype When do you release the new product to production?

not identified Costing Do you have departments charge their time against these

not identified ECN How many significant upgrades have you done to your curr

not identified Maintenance How do you maintain your Order Placement data?

not identified Maintenance How do you audit your Order Placement data?



not identified Other Are there any time-intensive Order Placement operations

not identified Period Close How do you close an accounting period for Order Placem

not identified Period Close Is the schedule to close an accounting period for Order



not identified Period Close Is closing an accounting period for Order Placement a hard

not identified Period Close How are adjustments to closed periods for Order Placeme

not identified Period Open How do you open an accounting period for Order Placem

not identified Period Open Is the schedule to open an accounting period for Order

not identified Period Open How long does it take to open an accounting period for O





Manage Reporting Reporting What are your Order Placement reporting requirements with

Manage Reporting Reporting What are your Order Placement reporting requirements with

Manage Reporting Reporting What reports do you currently generate to meet your Ord

Manage Reporting Reporting Is there any Order Placement reporting requirement that y

Manage Reporting Reporting Are Order Placement reports standard across multiple Sets

Manage Reporting Reporting Are Order Placement reports standard across multiple level



Manage Reporting Reporting What Order Placement reports are grouped together on a r

Manage Reporting Reporting Who receives a copy of the Order Placement reports?


Manage Reporting Reporting How do you update a Order Placement report’s distribution

Manage Reporting Reporting Is the process to update a Order Placement report’s distr

Manage Reporting Reporting How long does it take to update a Order Placement report’s

Manage Reporting Reporting How long should it take to update a Order Placement report’

Manage Reporting Reporting Who performs the tasks associated with updating a Order P


Manage Reporting Reporting Do some of these Order Placement reports belong in repor

Manage Reporting Reporting Do the separate business units run their own Order Place

Manage Reporting Reporting What type of printers do you run Order Placement reports

Manage Reporting Reporting Do you run Order Placement reports for different compani


not identified Security Do you have security reports on who can run Order Place

not identified Security Will there need to be terminal security for Order Placeme

not identified Security Do you run security reports on a regular basis for Order




not identified Commissions Do you pay commissions?

not identified Commissions Do you recognize commissions at time of booking?

not identified Commissions Do you split commissions?

not identified Commissions Which commissions system do you use?

not identified Commissions Do you use channel sales?

not identified Commissions Do you have different sales territories?

Manage Customers Customer Informatio Who maintains customer information?

Manage Customers Customer Informatio Do you default other information (payment terms, shipping

Manage Customers Customer Informatio Can this information be changed and updated at the time o

Setup Order Process Exception Handling What are the factors that can place orders on hold?

Setup Order Process Exception Handling Under what circumstances do you hold a booked order?

Setup Order Process Exception Handling Who is responsible for putting orders on hold?

Setup Order Process Exception Handling Who is responsible for removing order holds?

Setup Order Process Order Pricing Do you have rules based pricing? (for example, such as

Setup Order Process Order Pricing Do you compute the average selling price of a product on

Setup Order Process Order Pricing Do you have GSA contracts that limit your commercial pri

Setup Order Process Order Pricing Do you have default price lists?

Setup Order Process Order Pricing How many active price lists do you have?

Setup Order Process Order Pricing What default information do you use for price lists?

Setup Order Process Order Pricing How do you attach customers to price lists?

Setup Order Process Order Pricing Are all customers attached to a price list?

Setup Order Process Order Pricing Can price list be overridden at time of order entry?

Setup Order Process Order Pricing What types of discounts do you use?

Setup Order Process Order Pricing Do you discount by customer or customer site?

Setup Order Process Order Pricing Do you discount by quantity?

Setup Order Process Order Pricing Do you discount by product/product line?

Setup Order Process Order Pricing Do you have promotional discounts?

Setup Order Process Order Taking Do you enter orders while the customer is on the phone?

Setup Order Process Order Taking Are your order takers assigned to a specific order type?

Setup Order Process Order Taking Do you use a Quotation system?

Setup Order Process Order Taking How do you convert quotes to orders?

Setup Order Process Order Taking Do you tell the customer the price of the order while on t

Setup Order Process Order Taking Do you tell the customer the freight and tax amount while

Setup Order Process Order Taking Do you promise orders based on a master schedule plan?

Setup Order Process Order Taking Do you measure re-schedules?

Setup Order Process Order Taking Do you track requested to actual ship dates by product?

Setup Order Process Order Taking Do you ship from multiple locations?

Setup Order Process Order Taking How is the shipping location determined? (i.e. by geograp

Setup Order Process Order Taking How is a backorder placed?

Setup Order Process Order Taking When is an order considered a committed order? (for exa

Setup Order Process Order Taking Do you send order acknowledgments?

Setup Order Process Order Taking How many of your locations take Orders?

Setup Order Process Order Taking Do you require hard copy of the customer purchase order p

Setup Order Process Order Taking Do you require hard copy of the international customer P.O

Setup Order Process Order Taking What is your procedure for currency conversion?

Setup Order Process Order Taking Do you do check customer credit prior to entering an orde

Setup Order Process Order Taking Do you take orders only from approved customers?

Setup Order Process Order Types What are the types of orders that you process? (for exampl

Setup Order Process Order Types Do you take international orders?

Setup Order Process Order Types Do you use blanket orders?

Setup Order Process Order Types What are the processing steps for each type of order?

Setup Order Process Order Types Is there an approval cycle for each type of order?

Setup Order Process Order Types Do you have specific procedures for the taking of each ty

Setup Order Process Order Types Is there a different paper trail for each order type?

Setup Order Process Order Types What do you like about your current order entry system?

Setup Order Process Product Types Do you accept configured sales orders?

Setup Order Process Product Types What percent of all orders are configured?

Setup Order Process Product Types Do you have a special price list for configured products?

Setup Order Process Product Types How do you check Available to Promise for configured or

Setup Order Process Product Types Do you give the customer a ship date while on the phone

Setup Order Process Product Types Do you promise configured orders based on a master sch

Setup Order Process Product Types When is a configured order considered a committed order?

Setup Order Process Product Types Do customers order products by revision level?

Setup Order Process Product Types Do customers order products by lot or serial no.?

Setup Order Process Product Types Do customers reference their part numbers or yours?

Setup Order Process Product Types Is there an automatic cross reference to the customer pa

Setup Order Process Product Types How many orderable products do you have?

Setup Order Process Product Types Do you sell multiple units of measure for a single product

Setup Order Process Product Types Do you sell expiration dated material?

Setup Order Process Product Types Do you have a material catalogue?

Setup Order Process Order Taking Do you track quotation success/failure rates?

Setup Order Process Order Taking Do you give the customer a ship date while on the phone

Setup Order Process Order Taking Do you check Available to Promise prior to quoting ship d

Setup Order Process Order Types What is the average number lines per order by order type

Setup Order Process Order Types Is your order volume steady or seasonal?

Setup Order Process Order Types How may shipments per month?

Setup Order Process Order Types How many invoices per month?

Manage Customers Customer Informatio Do you have a central registry of customers which supp

Setup Order Process Order Pricing Do you maintain intercompany price lists?

Setup Order Process Order Taking Are orders taken by one business which are then shipped

Setup Order Process Maintenance How do you maintain your Order Fulfillment data?

Setup Order Process Maintenance How do you audit your Order Fulfillment data?

Setup Order Process Other Which operations/processes do you want to streamline for

Setup Order Process Other Which operations/processes do you want to eliminate for O

Setup Order Process Other Are there any time-intensive Order Fulfillment operation

not identified Period Close How do you close an accounting period for Order Fulfillm

not identified Period Close Is the schedule to close an accounting period for Order F

not identified Period Close How long does it take to close an accounting period for Or


not identified Period Close Is closing an accounting period for Order Fulfillment a har

not identified Period Close How are adjustments to closed periods for Order Fulfillme

not identified Period Open How do you open an accounting period for Order Fulfillme

not identified Period Open Is the schedule to open an accounting period for Order F

not identified Period Open How long does it take to open an accounting period for Or


not identified Period Open/Close Who performs the tasks associated with closing an account


Manage Reporting Reporting What business performance statistics do you monitor for O

Manage Reporting Reporting What are your Order Fulfillment reporting requirements wit

Manage Reporting Reporting What are your Order Fulfillment reporting requirements wit

Manage Reporting Reporting What reports do you currently generate to meet your Ord

Manage Reporting Reporting Is there any Order Fulfillment reporting requirement that

Manage Reporting Reporting Are Order Fulfillment reports standard across multiple Set

Manage Reporting Reporting Are Order Fulfillment reports standard across multiple leve

Manage Reporting Reporting What account codes and/or descriptions are required on O


Manage Reporting Reporting What Order Fulfillment reports are grouped together on a r

Manage Reporting Reporting Who receives a copy of the Order Fulfillment reports?


Manage Reporting Reporting How do you update a Order Fulfillment report’s distribution

Manage Reporting Reporting Is the process to update a Order Fulfillment report’s distr

Manage Reporting Reporting How long does it take to update a Order Fulfillment report’s

Manage Reporting Reporting How long should it take to update a Order Fulfillment report

Manage Reporting Reporting Who performs the tasks associated with updating a Order Ful


Manage Reporting Reporting Do some of these Order Fulfillment reports belong in repo

Manage Reporting Reporting Do the separate business units run their own Order Fulfil

Manage Reporting Reporting What type of printers do you run Order Fulfillment report

Manage Reporting Reporting Do you run Order Fulfillment reports for different compani

Setup Order Process Security Do you have security requirements on who can enter data

Setup Order Process Security Do you have security reports on who can run Order Fulfil

Setup Order Process Security Will there need to be terminal security for Order Fulfillmen

Setup Order Process Security Do you run security reports on a regular basis for Order Fu

Setup Order Process Security Do you have documentation on your current system securit

Setup Order Process Security Map each GL user to a menu structure. Will any new ones

Setup Order Process Validation Do you review requirements for validation rules, allowing c

Manage Orders Backorders How do you handle shipment of backorders?

Manage Orders Backorders What percentage of orders have backordered lines?

Manage Orders Backorders Do you generate separate picklists for backordered produ

Manage Orders Backorders Do you ever pick product destined to a different customer,

Setup Order Process Documents What are the types of documents that you generate?

Setup Order Process Documents Do you use the invoice as a ship confirmation to the cust

Setup Order Process Documents Do you allow partial payments of invoices?

Setup Order Process Documents When do you send the invoice. With each shipment?

Setup Order Process Documents How many "bill-to’s" do you maintain for each customer?

Setup Order Process Documents How do you interface to your invoice system?

Setup Order Process Documents Do you generate pro-forma invoices?

Setup Order Process Documents Do you have custom international shipping documents?

Setup Order Process Exception Handling Do you have a shipping quality assurance function?

Setup Order Process Exception Handling Do you keep statistics on outgoing quality?

Setup Order Process Exception Handling Do you track lot or serial numbers in shipments?

Setup Order Process Exception Handling Do you obsolete parts that currently have open orders?

Setup Order Process Exception Handling How do you handle the open orders if there is an enginee

Setup Order Process Ship Confirmation How many shipments do you confirm each day?

Setup Order Process Ship Confirmation Do you confirm shipments before or after goods leave the

Setup Order Process Ship Confirmation Who confirms the shipments?

Setup Order Process Ship Confirmation Who is informed of shipment confirmation?

Setup Order Process Ship Confirmation Does your company stage shipments?

Setup Order Process Ship Confirmation How many locations do you ship from?

Setup Order Process Ship Confirmation Do you measure confirmation to actual shipment?

Setup Order Process Ship Confirmation Do you have special procedures for international shipmen

Setup Order Process Shipment Release What triggers the release of orders for shipment?

Setup Order Process Shipment Release What type of documents do you use when picking the sh

Setup Order Process Shipment Release How do you arrange an order on a shipping release or pick

Setup Order Process Shipment Release What is the average number of picking lines per order?

Setup Order Process Shipment Release Do you or your customers allow partial shipments? Or,

Setup Order Process Shipment Release Do you ever reprint pick lists?

Setup Order Process Shipment Release Do you have specific locations for specific shipments?

Setup Order Process Shipment Release Do you consolidate shipments in those locations?

Setup Order Process Shipment Release If one warehouse does not have sufficient goods for the

Setup Order Process Peak Statistics How many orders do you enter on a peak day?

Setup Order Process Peak Statistics What is the average number of lines per order per day?

Setup Order Process Peak Statistics How many orders do you pick release on a peak day?

Setup Order Process Peak Statistics How many backorders do you process on a peak day?

Setup Order Process Peak Statistics How many invoices do you generate on a peak day?

Setup Order Process Backorders Do you generate separate picklists for backordered produ

Setup Order Process Documents Do you use the invoice as a ship confirmation to the cust

not identified Maintenance How do you maintain your Customer Returns data?

not identified Maintenance How do you audit your Customer Returns data?



not identified Other Are there any time-intensive Customer Returns operati

not identified Period Close How do you close an accounting period for Customer Retu

not identified Period Close Is the schedule to close an accounting period for Custom



not identified Period Close Is closing an accounting period for Customer Returns a h

not identified Period Close How are adjustments to closed periods for Customer Retu

not identified Period Open How do you open an accounting period for Customer Retu

not identified Period Open Is the schedule to open an accounting period for Custom

not identified Period Open How long does it take to open an accounting period for C





Manage Reporting Reporting What are your Customer Returns reporting requirements w

Manage Reporting Reporting What are your Customer Returns reporting requirements w

Manage Reporting Reporting What reports do you currently generate to meet your Cus

Manage Reporting Reporting Is there any Customer Returns reporting requirement tha

Manage Reporting Reporting Are Customer Returns reports standard across multiple S

Manage Reporting Reporting Are Customer Returns reports standard across multiple le



Manage Reporting Reporting What Customer Returns reports are grouped together on a

Manage Reporting Reporting Who receives a copy of the Customer Returns reports?


Manage Reporting Reporting How do you update a Customer Returns report’s distribut

Manage Reporting Reporting Is the process to update a Customer Returns report’s dis

Manage Reporting Reporting How long does it take to update a Customer Returns report

Manage Reporting Reporting How long should it take to update a Customer Returns repo

Manage Reporting Reporting Who performs the tasks associated with updating a Customer


Manage Reporting Reporting Do some of these Customer Returns reports belong in re

Manage Reporting Reporting Do the separate business units run their own Customer Re

Manage Reporting Reporting What type of printers do you run Customer Returns repo

Manage Reporting Reporting Do you run Customer Returns reports for different compa


not identified Security Do you have security reports on who can run Customer Ret

not identified Security Will there need to be terminal security for Customer Retur

not identified Security Do you run security reports on a regular basis for Custom




not identified Cost How do you cost parts and labor for returned goods repai

not identified Cost Do you estimate the costs of repairs prior to the actual re

not identified Cost Do you track the actual repair cost to the estimate?

not identified Credit Who owns the returned product?

not identified Credit Do you have returns for credit?

not identified Credit What kind of credit do you offer? (Cash, Goods, and so on

not identified Credit If the return is for credit, who is responsible for credit?

not identified Credit Will credit memos be issued automatically upon return, or

not identified Credit Is Accounts Receivable responsible for return credit?

not identified Credit How does the credit department get the return goods info

not identified Credit Is a hard copy credit memo issued?

not identified Credit Do you have return rules that initiate credit memos?

not identified Inventory Do you have a special subinventory for Returned Goods?

not identified Inventory Will you keep obsolete parts to repair customer returns?

not identified Repair Do you use a separate line for repair work?

not identified Repair When is repair not an option?

not identified Return Shipment How do you ship replacement product?

not identified Return Shipment Is the replacement order a non-revenue shipment?

not identified Return Shipment Does the return shipment reference the original Sales Or

not identified Return Shipment Do you measure returns against original shipments?

not identified Rework Who is responsible for rework in Production?

not identified Rework How do you account for scrap due to rework?

not identified Rework Does rework impact standard production capacity?

not identified RMA How many customer returns do expect in an average mon

not identified RMA Do you have a standard process for customer returns?

not identified RMA How do you receive product into your plant?

not identified RMA Do you receive returns to a Repair Center?

not identified RMA Do you receive returns to a 3rd party?

not identified RMA Do you use Return Material Authorizations?

not identified RMA Who assigns the "RMA" number?

not identified RMA Is there a connection between your Return Authorization

not identified RMA Do you have a formal Material Review Board for Returne

not identified RMA Do you have return for replacement?

not identified RMA Do you have return for repair?

not identified RMA Will you accept obsolete product for return?

not identified RMA Receiving Do you track serial numbers when product is returned?

not identified RMA Receiving Do you track lot numbers when product is returned?

not identified Maintenance How do you maintain your Distribution Planning data?

not identified Maintenance How do you audit your Distribution Planning data?


not identified Other Which operations/processes do you want to eliminate for D

not identified Other Are there any time-intensive Distribution Planning operat

not identified Reporting Do you provide a "key" of content/information somewhere o

not identified Reporting What Distribution Planning reports are grouped together on

not identified Reporting Who receives a copy of the Distribution Planning reports?


not identified Reporting How do you update a Distribution Planning report’s distribu

not identified Reporting Is the process to update a Distribution Planning report’s d

not identified Reporting How long does it take to update a Distribution Planning repo

not identified Reporting How long should it take to update a Distribution Planning re

not identified Reporting Who performs the tasks associated with updating a Distribut


not identified Reporting Do some of these Distribution Planning reports belong in

not identified Reporting Do the separate business units run their own Distribution

not identified Reporting What type of printers do you run Distribution Planning re

not identified Reporting Do you run Distribution Planning reports for different com


not identified Security Do you have security reports on who can run Distribution

not identified Security Will there need to be terminal security for Distribution Pl

not identified Security Do you run security reports on a regular basis for Distribu

not identified Security Do you have documentation on your current system securit



not identified Distribution Network Do you have warehouses and manufacturing organizations

not identified Distribution Network Are these locations regionalized?

not identified Distribution Network Do you manufacture or perform any value-added functions

not identified Distribution Network Do you maintain service locations?

not identified Distribution Network Do you differentiate service locations from warehouse an

not identified Distribution Network Do you maintain products at multiple sites?

not identified Distribution Network Do you have a central engineering design center that supp

not identified Distribution Network Is there a central item maintenance function?

not identified Distribution Network Do you manufacture the same product at multiple sites?

not identified Distribution Network Do you have central planning and purchasing functions?

not identified Distribution Network Do you have central purchasing contract negotiations, but

not identified Distribution Network How do you cost and value inventory at each of the sites?

not identified Distribution Network Do you ship products between sites?

not identified Distribution Network Do you drop-ship from your remote sites to customers?

not identified Distribution Network Do you consolidate customer shipments?

not identified Distribution Network Do you ship from a main finished goods site?

not identified Distribution Network Do you track on-time deliveries at each site?

not identified Inter-warehouse FulfDo you use an internal requisition system?

not identified Inter-warehouse FulfDo you use sales orders to ship against warehouse purch

not identified Inter-warehouse FulfDo you differentiate shipments to and from your warehou

not identified Inter-warehouse FulfDo you use a min-max inventory replenishment system?

not identified Inter-warehouse FulfDo you use MRP orders?

not identified Inter-warehouse FulfDo you use EDI technology to see demand from remote si

not identified Material Planning How does each site or region see demand?

not identified Material Planning Do you maintain a delivery schedule to your regions or to

not identified Material Planning Do you build to the demand of the different sites?

not identified Material Planning Do you build to the delivery schedule to each region? (That

not identified Material Planning Do you have a formal delivery schedule system in place?

not identified Material Planning Is a delivery schedule system integral with your current

not identified Material Planning How do you generate shipping schedules?

not identified Material Planning Are they based on customer due date?

not identified Material Planning Are they based on shipment to regional areas?

not identified Material Planning Are they based on transportation availability?

not identified Material Planning Are they based on inventory needs at your regional sites?

not identified Material Planning Are you satisfied with the DRP you have In place at the p

not identified Material Planning What is the average lead-time from requisition to delivery

not identified Material Planning On what level do you forecast replenishment demand?

not identified Material Planning How many replenishment orders do you request at peak p

not identified Material Planning How many items do you forecast replenishment demand fo

not identified Maintenance How do you maintain your Sales and Marketing data?

not identified Maintenance How do you audit your Sales and Marketing data?



not identified Other Are there any time-intensive Sales and Marketing operat

not identified Period Close How do you close an accounting period for Sales and Mar

not identified Period Close Is the schedule to close an accounting period for Sales

not identified Period Close How long does it take to close an accounting period for S


not identified Period Close Is closing an accounting period for Sales and Marketing a

not identified Period Close How are adjustments to closed periods for Sales and Mar

not identified Period Open How do you open an accounting period for Sales and Mar

not identified Period Open Is the schedule to open an accounting period for Sales

not identified Period Open How long does it take to open an accounting period for S





Manage Reporting Reporting What are your Sales and Marketing reporting requirements

Manage Reporting Reporting What are your Sales and Marketing reporting requirements

Manage Reporting Reporting What reports do you currently generate to meet your Sal

Manage Reporting Reporting Is there any Sales and Marketing reporting requirement th

Manage Reporting Reporting Are Sales and Marketing reports standard across multiple

Manage Reporting Reporting Are Sales and Marketing reports standard across multiple l



Manage Reporting Reporting What Sales and Marketing reports are grouped together on

Manage Reporting Reporting Who receives a copy of the Sales and Marketing reports?


Manage Reporting Reporting How do you update a Sales and Marketing report’s distribut

Manage Reporting Reporting Is the process to update a Sales and Marketing report’s di

Manage Reporting Reporting How long does it take to update a Sales and Marketing repor

Manage Reporting Reporting How long should it take to update a Sales and Marketing rep

Manage Reporting Reporting Who performs the tasks associated with updating a Sales an


Manage Reporting Reporting Do some of these Sales and Marketing reports belong in r

Manage Reporting Reporting Do the separate business units run their own Sales and M

Manage Reporting Reporting What type of printers do you run Sales and Marketing rep

Manage Reporting Reporting Do you run Sales and Marketing reports for different comp


not identified Security Do you have security reports on who can run Sales and Ma

not identified Security Will there need to be terminal security for Sales and Mark

not identified Security Do you run security reports on a regular basis for Sales




not identified General What was the reason for purchasing/upgrading to this Ora

not identified General What is the purpose of the relevant sales and marketing

not identified General What is the origin of the relevant sales and marketing sy

not identified General Is there an existing entity relationship (E-R) diagram of t

not identified General Is there an existing diagram of the current sales and mar

not identified General What is your current sales and marketing application?

not identified General Describe the current geographical distribution of your bu

not identified General What business areas and/or operations are targeted for

not identified General What business areas and/or operations are targeted for r

not identified General Which of these business areas and/or operations are highe

not identified General How do you see the application resolving your current def

not identified General Can you provide a system flow diagram of connectivity be

not identified General What type of information is exchanged between the curre

not identified General Can you provide information flow schematics of the data

not identified General What are your requirements for importing and exporting

not identified General What application are you using for placing orders and orde

not identified General What are your online help/documentation requirements?

not identified General What manual operations/processes do you need to autom

not identified General What is the total number of users who have/will have acce

not identified General How many users will have access to the sales and marketi

not identified General Classify your Sales and Marketing users into different func

not identified General What historical information do you currently maintain?

not identified General What types of PCs do the users have?

not identified General What word processing package do the users use?

not identified General How many accounts and contacts to you anticipate tracki

not identified General What other Oracle applications do you have?

not identified General How many users will be accessing the sales and marketin

not identified General Will users be accessing the sales and marketing applicat

not identified General What are your language requirements?

not identified General How do you audit your sales and marketing information?

not identified Disconnected Will users be accessing the sales and marketing applicat

not identified Disconnected What Communications hardware/software will the users b

not identified Disconnected What information do users need access to while "disconn

Manage Reporting Reporting What reports do you currently use to meet your sales and

Manage Reporting Reporting Is there any sales and marketing reporting requirement th

Manage Reporting Reporting What sales and marketing reports are grouped together on

Manage Reporting Reporting Who needs to be able to run reports?

Manage Reporting Reporting Who receives a copy of the sales and marketing reports?

Manage Reporting Reporting What is the criteria for who should receive a copy of a sa

Manage Reporting Reporting How do you update a sales and marketing report distributio

Manage Reporting Reporting Is there any requirement for online distribution and/or rem

Manage Reporting Reporting Do the separate business units own their own sales and m

Manage Reporting Reporting What type of printers do you run sales and marketing rep

Manage Reporting Reporting Do you run sales and marketing reports for different comp

Manage Reporting Reporting Who is currently responsible for creating/changing report

Manage Reporting Reporting Do you have tools to do on-demand reports or queries?

not identified Contact ManagemenWhat type of company or account information do you track

not identified Contact ManagemenWhat type of company or account information do you trac

not identified Contact ManagemenWhat type of contact information do you track?

not identified Contact ManagemenHow does account and contact information get entered int

not identified Contact ManagemenHow does account and contact information get updated in

not identified Contact ManagemenDo you currently have a system for purging account and cont

not identified Contact ManagemenWho needs to access account and contact information? Wh

not identified Contact ManagemenHow do you currently control account or contact duplicati

Generate Opportunities Contact ManagemenWhat type of information do you track on competitors?

not identified Contact ManagemenHow many accounts and contacts do you anticipate track

not identified Contact ManagemenWhat type of information do you track for sales partners?

not identified Product What do you sell?

Manage Product Product Who do you generally sell to?

Manage Product Product Do you bundle specific products or services?

not identified Product How often do you have new products or services?

not identified Product How many different types of products or services do you

Develop Opportunities Opportunity Manage Describe the business process in which a lead becomes a

Generate Opportunities Opportunity Manage How do you qualify leads? Do you rank leads based on certa

Generate Opportunities Opportunity Manage How do you generate leads?

not identified Opportunity Manage Is there a standard selling method across your organizati

Forecast Sales Opportunity Manage How do you create a forecast from opportunities in your p

Manage Opportunity Opportunity Manage At what point do you consider an opportunity lost and remo

not identified Opportunity Manage How long is your average sales cycle?

Create Distribution Strategy Territory Manageme Describe how your territories are organized.

Create Distribution Strategy Territory Manageme What are the qualifiers you use to place an account in a spe

Create Distribution Strategy Territory Manageme Who manages territory assignments?

Create Distribution Strategy Territory Manageme How often are territories re-organized? When are they re

Create Distribution Strategy Territory Manageme What is the turnover rate for the sales force?

Create Distribution Strategy Territory Manageme How is your sales force organized?

not identified Territory Manageme In general, how many reps work on an account?

Create Distribution Strategy Territory Manageme Do you restrict access to information by employee or sales

not identified Territory Manageme How are action items assigned to sales reps? How is it

not identified Territory Manageme Describe how sales reps who are working on an account

Create Distribution Strategy Territory Manageme Do you have territories that are assigned to sales partner

Forecast Sales Forecasting How do you define your forecasting periods?

not identified Forecasting How do you set up your sales quotas? By salesrep, produc

not identified Forecasting Who is responsible for determining and entering sales qu

Forecast Sales Forecasting At what point in the sales cycle is an opportunity forecast

Forecast Sales Forecasting When an opportunity is forecasted, is it forecasted at 100%

Forecast Sales Forecasting At what level does your organization forecast (for example

Forecast Sales Forecasting What are the sales management requirements in terms of

Position Products Promotion ManagemWhat types of promotions do you currently use (for examp

Position Products Promotion ManagemHow do you currently track details, cost, and effectivenes

Position Products Promotion ManagemDescribe the business process in which a promotion is car

Position Products Promotion ManagemDo you use mail or call scripts? If so, who processes the

Position Products Promotion ManagemApproximately how many promotions do you have every

Position Products Event Management What types of events do you hold?

Position Products Event Management Describe the business process in which an event is orga

Position Products Event Management Approximately how many events do you hold every year?

Position Products Event Management How are you currently managing the details, cost, and eff

Position Products Event Management Do you send letters of confirmation or evaluation letters t

Position Products Event Management Who enrolls people in events?

Position Products Event Management Do you generally use the same facilities for different even

Position Products Event Management How do you choose a facility for an event?

Position Products Event Management Do you have a record of facilities that you have used for e

Position Products Event Management Who manages events that your organization puts on?

Position Products Event Management How do you invite contacts to events?

Position Products Event Management Do you rank event facilities?

Position Products Literature Fulfillment Describe your business process for sending a letter or coll

Position Products Literature Fulfillment Who in your organization will require the ability to request

Position Products Literature Fulfillment Who in your organization will require the ability to fulfill li

Position Products Literature Fulfillment How do you currently inventory your collateral?

Position Products Literature Fulfillment Who sends collateral?

Position Products Literature Fulfillment Do you have collateral organized in Kits?

Position Products Literature Fulfillment Do you send collateral based on answers from mail or ph

not identified Maintenance How do you maintain your Sales Compensation data?

not identified Maintenance How do you audit your Sales Compensation data?



not identified Other Are there any time-intensive Sales Compensation operati

not identified Period Close How do you close an accounting period for Sales Compen

not identified Period Close Is the schedule to close an accounting period for Sales



not identified Period Close Is closing an accounting period for Sales Compensation a

not identified Period Close How are adjustments to closed periods for Sales Compen

not identified Period Open How do you open an accounting period for Sales Compen

not identified Period Open Is the schedule to open an accounting period for Sales






not identified Reporting What are your Sales Compensation reporting requirements

not identified Reporting What are your Sales Compensation reporting requirements

not identified Reporting What reports do you currently generate to meet your Sal

not identified Reporting Is there any Sales Compensation reporting requirement tha

not identified Reporting Are Sales Compensation reports standard across multiple

not identified Reporting Are Sales Compensation reports standard across multiple l



not identified Reporting What Sales Compensation reports are grouped together on

not identified Reporting Who receives a copy of the Sales Compensation reports?

not identified Reporting What is the criteria for determining who should receive

not identified Reporting How do you update a Sales Compensation report’s distribu

not identified Reporting Is the process to update a Sales Compensation report’s di

not identified Reporting How long does it take to update a Sales Compensation repor

not identified Reporting How long should it take to update a Sales Compensation rep

not identified Reporting Who performs the tasks associated with updating a Sales C

not identified Reporting Is there any requirement for online (softcopy) distributio

not identified Reporting Do some of these Sales Compensation reports belong in r

not identified Reporting Do the separate business units run their own Sales Comp

not identified Reporting What type of printers do you run Sales Compensation repo

not identified Reporting Do you run Sales Compensation reports for different comp


not identified Security Do you have security reports on who can run Sales Compe

not identified Security Will there need to be terminal security for Sales Compens

not identified Security Do you run security reports on a regular basis for Sales




not identified Collection How are you currently paying commissions?

Create Compensation Plans Collection What is the source of transactions you pay commissions from? Oracle Apps

not identified Collection Can you bring over all the relevant data from your receiv

not identified Collection Roughly how many lines will come over in an average mo

not identified Collection How many different products and/or services do you compensate your salesfo

not identified Collection In which application are salesreps assigned to orders? How are they assign

not identified Collection How many and what types of manual adjustments do you make?

not identified Collection Does your order entry system allow multiple reps per line,

Create Compensation Plans Collection At what point in the order cycle do you pay commissions:

Create Compensation Plans Comp Plan Do sales managers receive roll up credit from their subor

Create Compensation Plans Comp Plan How many different kinds of compensation plans are there for your salesforc

not identified Comp Plan Could 2 sales reps on the same plan have different rates?

not identified Comp Plan What is the duration of your comp plans (annual, bi-annual)?

Create Compensation Plans Comp Plan Are commissions paid at a flat rate or are the plans based on a tiered appro

Create Compensation Plans Comp Plan Do you allow your sales reps to receive draws? If so, are they recoverable

not identified Comp Plan Do you pay independent agents such as resellers or vendors commissions?

not identified Comp Plan Do you pay rebates to customers?

Create Compensation Plans Comp Plan What do you base a sales rep’s commission rate on? Dollars sold, units, %

Create Compensation Plans Comp Plan Are reps paid on booking, invoice or payment? Other?

Create Compensation Plans Comp Plan Are bonuses based on subjective or objective criterion? What are the obje

Create Compensation Plans Comp Plan Are there commonalities across plans? Shared elements?

Create Compensation Plans Comp Plan Are different lines of business incented differently?

Create Compensation Plans Payment How often do you pay commissions, bonuses, draws, etc.

Create Compensation Plans Payment What application do you use to pay (not calculate) commi

Create Compensation Plans Organization How many different reps will you pay through OSC?

Create Compensation Plans Organization Is it possible that the same deal could roll up to two different reps in the

Create Compensation Plans Organization Will OSC be implemented at multiple sites?

Create Compensation Plans Organization Do you have any multiple currency requirements?

Create Compensation Plans Organization Do you have any multi-org requirements?

Create Compensation Plans Reporting What are your commissions reporting requirements?

Create Compensation Plans Reporting Will anyone other than the comp analysts have access to commissions data

Create Compensation Plans Reporting Do you have a requirement for OSC to touch the GL (accruals, adjustments)

not identified Maintenance How do you maintain your Human Resources data?

not identified Maintenance How do you audit your Human Resources data?


not identified Other Which operations/processes do you want to eliminate fo

not identified Other Are there any time-intensive Human Resources operation

not identified Period Close How do you close an accounting period for Human Resou

not identified Period Close Is the schedule to close an accounting period for Huma


not identified Period Close How long should it take to close an accounting period f

not identified Period Close Is closing an accounting period for Human Resources a ha

not identified Period Close How are adjustments to closed periods for Human Resou

not identified Period Open How do you open an accounting period for Human Resou

not identified Period Open Is the schedule to open an accounting period for Huma



not identified Period Open/Close Who performs the tasks associated with closing an acco

not identified Period Open/Close Where in your accounting cycle do you run standard rep

Perform Reporting Reporting What business performance statistics do you monitor fo

Perform Reporting Reporting What are your Human Resources reporting requirements wit

Perform Reporting Reporting What are your Human Resources reporting requirements wit

Perform Reporting Reporting What reports do you currently generate to meet your Hu

Perform Reporting Reporting Is there any Human Resources reporting requirement that

Perform Reporting Reporting Are Human Resources reports standard across multiple Set

Perform Reporting Reporting Are Human Resources reports standard across multiple leve

Perform Reporting Reporting What account codes and/or descriptions are required on

Perform Reporting Reporting Do you provide a "key" of content/information somewher

Perform Reporting Reporting What Human Resources reports are grouped together on a r

Perform Reporting Reporting Who receives a copy of the Human Resources reports?

Perform Reporting Reporting What is the criteria for determining who should receive

Perform Reporting Reporting How do you update a Human Resources report’s distributio

Perform Reporting Reporting Is the process to update a Human Resources report’s dist

Perform Reporting Reporting How long does it take to update a Human Resources report’

Perform Reporting Reporting How long should it take to update a Human Resources repor

Perform Reporting Reporting Who performs the tasks associated with updating a Human

Perform Reporting Reporting Is there any requirement for online (softcopy) distributio

Perform Reporting Reporting Do some of these Human Resources reports belong in repo

Perform Reporting Reporting Do the separate business units run their own Human Res

Perform Reporting Reporting What type of printers do you run Human Resources report

Perform Reporting Reporting Do you run Human Resources reports for different compan


not identified Security Do you have security reports on who can run Human Resou

not identified Security Will there need to be terminal security for Human Resour

not identified Security Do you run security reports on a regular basis for Huma

not identified Security Do you have documentation on your current system secu



Administrate Benefits Benefits What types of benefit plans do you offer? List all the dif

Administrate Benefits Benefits How is eligibility to your benefit plans determined?

Administrate Benefits Benefits Are there waiting periods for your benefit plans?

Administrate Benefits Benefits What are the criteria for your benefit plans?

Administrate Benefits Benefits When is your open enrollment period?

Administrate Benefits Benefits How do you handle interim enrollments?

Administrate Benefits Benefits How are benefits costs/price tags calculated and stored?

Administrate Benefits Benefits How do you handle COBRA?

Administrate Benefits Benefits How are benefit costs/price tags calculated and stored?

Administrate Benefits Benefits What is the current or planned effective date of the benefi

Administrate Benefits Benefits Who are the carriers for this benefit plan?

Administrate Benefits Benefits What are the dependent eligibility factors? (types of dep

Administrate Benefits Benefits What are the continuing eligibility rules for leave of absen

Administrate Benefits Benefits What are the termination rules for active employee with a

Administrate Benefits Benefits What are the termination rules for dependent terminated f

Administrate Benefits Benefits What are the termination rules for terminated active emp

Administrate Benefits Benefits What are the termination rules for death?

Administrate Benefits Benefits What are the termination rules for transfers?

Administrate Benefits Benefits What are the termination rules for terminated COBRA part

Administrate Benefits Benefits What are the Beneficiary eligibility rules? What are the

Administrate Benefits Benefits What are the participation rules? What is the waiting peri

Administrate Benefits Benefits What are your deferred comp plan requirements?

Administrate Benefits Benefits How do you handle benefit elections for active employee

Administrate Benefits Benefits What are the allowed changes for COBRA participants vs.

Administrate Benefits Benefits What are the employee eligibility factors? (company, locat

not identified EmployeeMaintenan Are COBRA actives treated differently than terminations?

not identified Employee Maintena How do you handle terminations?

not identified Employee Maintena How do you handle layoffs?

not identified Employee Maintena How do you handle seasonal reductions in workforce?

not identified Employee Maintena What type of employee status changes occur and how are

not identified Employee Maintena Do these status changes affect an employee's benefits and

not identified Employee Maintena How do status changes affect an employee’s benefits and

not identified Employee Maintena How do you handle inter-departmental employee transfers

not identified Employee Maintena How do you handle inter-divisional employee transfers?

not identified Employee Maintena How do you handle inter-company employee transfers?

not identified Employee Maintena What does your retiree processing entail?

not identified Employee Maintena What other events are significant in your management of

not identified Employee Maintena How do terminations affect other departments?

not identified Employee Tracking Will employees be tracked?

not identified Employee Tracking Will ex-employees be tracked?

not identified Employee Tracking Will retirees be tracked?

not identified Employee Tracking Will contractors be tracked?

not identified Employee Tracking Will recruiters be tracked?

not identified Employee Tracking Will other contacts be tracked?

not identified Employee Tracking Will volunteers be tracked?

not identified Employee Tracking Will trustees be tracked?

not identified Employee Tracking Will board members be tracked?

not identified Employee Tracking What personal information do you maintain: Personal? (

not identified Employee Tracking What personal information do you maintain: Address? (P

not identified Employee Tracking What personal information do you maintain: Emergency C

not identified Employee Tracking What other information do you currently maintain on emplo

not identified Employee Tracking What benefit does this data provide to your organization a

not identified Employee Tracking What benefit does this data provide to certain entities wit

not identified Employee Tracking What benefit will data that you currently do not store elect

not identified Employee Tracking How are the hierarchies or organization charts structured

not identified Employee Tracking How are job grades structured?

not identified Employee Tracking How do you track headcounts? (by bodies, positions/jobs

not identified Employee Tracking What type of personal data do you need to maintain?

not identified Employee Tracking What job related (Assignment) data do you need to maint

not identified Employee Tracking What budgeting data do you need to maintain?

not identified General What was reason for purchasing/upgrading to this Oracl

not identified General What is the purpose of the relevant human resources sys

not identified General What is the origin of the relevant human resources syste

not identified General Is there an existing entity relationship (E-R) diagram of

not identified General Describe the current geographical distribution of your b

not identified General Describe the geographical distribution of your business a



not identified General Which of these business areas and/or operations are highes

not identified General How do you see the application resolving your current def

not identified General What type of information is exchanged between the curre

not identified General Can you provide a system flow diagram of connectivity be

not identified General Can you provide information flow schematics of the data

not identified General Is there any external data accessed directly by the human

not identified General What type of Personal historical data do you need to main

not identified General What job related (Assignment) historical data do you need

not identified General What are your deferred comp plan requirements?

not identified General Define your interfaces/information to other systems/user

not identified General Define your interfaces/information to other systems/users

not identified General Define your interfaces/information to other systems/users

not identified General Define your interfaces/information to other systems/user

not identified General Do you currently use or plan to install an Interactive Vo

not identified General Are there any other interfaces to other systems (Mainfra

not identified General Do you have licensing or certification requirements?

not identified General What type of performance tracking do you do?

not identified General Do you track disciplinary information?

not identified General Do you do grievance tracking?

not identified General What are our requirements for adding comments to your i

not identified General What are your online help/documentation requirements?

not identified General Do you need to track employee relocation information for

not identified General Define your requisition process

not identified General Do you have any testing information requirements?

not identified New Hires What event triggers a requisition in your organization?

not identified New Hires Is there an approval process to initiate a requisition? (bu

not identified New Hires Please list details of pertinent information involved in th

not identified New Hires What type of recruiting activities occur? (Ad placement,

not identified New Hires How are interviews scheduled?

not identified New Hires Do you track any information on your system concerning t

not identified New Hires What information is tracked from the application or resum

not identified New Hires Do you do any affirmative action planning or reporting?

not identified New Hires How is affirmative action planning or reporting done?

not identified New Hires How is the data gathered in the new hire process?

not identified New Hires When is the system updated in the new hire process?

not identified New Hires How does the system update affect other departments? (pa

not identified New Hires Do you attach a budget to your positions?

not identified New Hires How do you handle open positions?

not identified Organizational Number of other persons associated with organization/c

not identified Organizational Describe your management reporting structure?

not identified Organizational Describe your financial reporting structure?

not identified Organizational How many Federal and State Employer Identification Num

not identified Organizational How many Federal and State Employer Identification Numb

not identified Organizational How are your organization charts generated?

not identified Organizational How many views of your organizations do you have?

not identified Organizational How often do your organizational structures change?

not identified Organizational How many worksites/locations does your organization/c

not identified Organizational In which countries are your company worksites located?

not identified Organizational In which states are your company worksites located?

not identified Organizational In which counties/localities are your company worksites l

not identified Organizational Does your organization/company have unions?

not identified Organizational How many unions do you have?

not identified Organizational How many bargaining units do you have?

not identified Organizational Approximately what percentage of your employee populati

not identified Organizational Which divisions or companies or subsidiaries or locations

not identified Organizational What are the are the durations of your union contracts?

not identified Organizational When will the existing union contract expire?

not identified Organizational How many different contracts are negotiated?

not identified Organizational What differences/commonalties are there between the diffe

not identified Organizational Describe your other reporting hierarchies?

not identified Other Which manual operations/processes do you need to auto

not identified Other What is the total number of users who have/will have acc

not identified Other How many users have/will have access to the human resour

not identified Other How many users have/will have access to the human resour

not identified Other What historical information do you currently maintain?

not identified Other On what type of medium is this data maintained?

not identified Other What type of media storage do you plan on using?

not identified Other What types of deductions do you need to track? (Benefits,

not identified Other Do you have a leave accounting system? (Vacation, Sick,

not identified Other How do you track absences?

not identified Other Do you have any PC files in Lotus 1-2-3?

not identified Other Do you have any PC files in D-base?

not identified Other Do you have any PC files in Excel?

not identified Other Do you have any PC files in WordPerfect?

not identified Other Do you have any PC files in Word?

not identified Other Do you have any PC files in other programs?

not identified Other How many key users have/will have access to the human r

not identified Other How many casual users have/will have access to the huma

not identified Other Is there information you wish to maintain on employees and

not identified Reporting What are your federal/state mandated reporting requireme

not identified Reporting Are you required to provide government/industry oversigh

not identified Reporting Do you need company wide/consolidation reporting?

not identified Reporting Do you need divisional/departmental/cost center reportin

not identified Reporting Who is currently responsible for creating or changing repo

not identified Reporting How easy and timely is it to create or change reports?

not identified Reporting Concerning report generation, will the same responsibiliti

not identified Reporting Do you have a tool to do on-demand reports or queries?

not identified Reporting What are your management reporting needs?

not identified Salary Do you administer salary/hourly step and ranges?

not identified Salary How does your system handle salary/hourly step and ran

not identified Salary How is the salary portion of your union contracts administ

not identified Salary When are your negotiation periods?

not identified Salary Do you do any salary impact studies during your negotiat

not identified Salary Do you have a point-based weighting salary system? (for

not identified Salary How is your point-based weighting salary system tracked

not identified Salary What timing factors are involved in your salary and perfo

not identified Salary Explain the processes involved in your salary and perfo

not identified Salary What factors are involved in establishing a salary increas

not identified Salary Concerning your forecasting requirements, do you do any wo

not identified Salary Concerning your forecasting requirements, do you do any

not identified Salary What types of earnings do you track? (Regular Pay, Over

not identified Security At what levels do you currently secure users? (Company, or

not identified Security Who is responsible for maintaining your security profiles?

not identified Security By type of user, define what data is available for viewing?

not identified Security By type of user, define what data is available for updating

not identified Security By type of user, define what data is available for deleting?

not identified Security By type of function, define what data is available for level

not identified Security By type of function, define what data is available for type

not identified Security By type of function, define what data is available for type

not identified Security Define any security requirements.

Manage Skills and Competency Skills Do you track skill assessments?

Manage Skills and Competency Skills How do you track skills assessments?

Manage Skills and Competency Skills How do you maintain training & development information?

not identified Maintenance How do you maintain your Payroll data?

not identified Maintenance How do you audit your Payroll data?


not identified Other Which operations/processes do you want to eliminate for P

not identified Other Are there any time-intensive Payroll operations/processe

not identified Period Close How do you close an accounting period for Payroll?

not identified Period Close Is the schedule to close an accounting period for Payroll

not identified Period Close How long does it take to close an accounting period for Pa


not identified Period Close Is closing an accounting period for Payroll a hard close or

not identified Period Close How are adjustments to closed periods for Payroll handl

not identified Period Open How do you open an accounting period for Payroll?

not identified Period Open Is the schedule to open an accounting period for Payroll

not identified Period Open How long does it take to open an accounting period for Pa


not identified Period Open/Close Who performs the tasks associated with closing an account


Perform Reporting Reporting What business performance statistics do you monitor for

Perform Reporting Reporting What are your Payroll reporting requirements with respect

Perform Reporting Reporting What are your Payroll reporting requirements with respect

Perform Reporting Reporting What reports do you currently generate to meet your Payr

Perform Reporting Reporting Is there any Payroll reporting requirement that your curre

Perform Reporting Reporting Are Payroll reports standard across multiple Sets of Books

Perform Reporting Reporting Are Payroll reports standard across multiple levels within

Perform Reporting Reporting What account codes and/or descriptions are required on P

Perform Reporting Reporting Do you provide a "key" of content/information somewhere

Perform Reporting Reporting What Payroll reports are grouped together on a regular bas

Perform Reporting Reporting Who receives a copy of the Payroll reports?

Perform Reporting Reporting What is the criteria for determining who should receive a

Perform Reporting Reporting How do you update a Payroll report’s distribution list?

Perform Reporting Reporting Is the process to update a Payroll report’s distribution li

Perform Reporting Reporting How long does it take to update a Payroll report’s distributi

Perform Reporting Reporting How long should it take to update a Payroll report’s distribu

Perform Reporting Reporting Who performs the tasks associated with updating a Payroll r

Perform Reporting Reporting Is there any requirement for online (softcopy) distribution

Perform Reporting Reporting Do some of these Payroll reports belong in report sets?

Perform Reporting Reporting Do the separate business units run their own Payroll repo

Perform Reporting Reporting What type of printers do you run Payroll reports (includi

Perform Reporting Reporting Do you run Payroll reports for different companies or cost


not identified Security Do you have security reports on who can run Payroll repo

not identified Security Will there need to be terminal security for Payroll?

not identified Security Do you run security reports on a regular basis for Payroll?




not identified General Describe your companies’ organization.

not identified General Include any organization hierarchy charts.

not identified General How many states and countries, if applicable, do you pa

not identified General Do you have any unions or bargaining units? (How many

not identified General What system(s) do you currently use to process your payr

not identified General How many users?

not identified General How is the response time of your current system?

not identified Other Do you have any PC files in:

not identified Other Lotus 1-2-3

not identified Other Dbase?

not identified Other Excel?

not identified Other WordPerfect?

not identified Other Word?

not identified Other Others?

not identified Other Do you currently use or plan to install an Interactive Voi

not identified Other Are there any other interfaces to other systems (Mainfra

not identified Other Do you have needs for scanning?

not identified Other What are your online help/documentation needs?

not identified Payroll How many active employees do you have? (FTE, if applic

not identified Payroll How many terminated employees do you have? (FTE, if a

not identified Payroll How many pension employees do you have? (FTE, if appl

not identified Payroll How many dependent employees do you have? (FTE, if a

not identified Payroll How many non-employees (Contractors)do you have? (FTE

not identified Payroll How many employees support your payroll department?

not identified Payroll Include a current payroll department organization chart.

not identified Payroll Is your payroll department centralized or decentralized?

not identified Payroll Walk through your current process of entering a new hire

not identified Payroll Include timing aspects of how the new hire data is gathere

not identified Payroll Walk through your current time entry process.

not identified Payroll Include timing aspects of how and when time is collected

not identified Payroll Include copies of time card/sheet if applicable.

not identified Payroll Walk through your current payroll processing cycle.

not identified Payroll What types of payroll frequencies?

not identified Payroll What is the volume of employee per payroll?

not identified Payroll Include timing aspects of deadlines, elapsed time of proc

not identified Payroll How many taxing entities do you have?

not identified Payroll Do you pay in states requiring city or local taxing?

not identified Payroll What taxing methods are used?

not identified Payroll How are your employee status’s defined? (Ex. Active, on-l

not identified Payroll Are your employees automatically paid or time card requi

not identified Payroll Do you pay and track pension employees?

not identified Payroll If you have unions, do you track any additional informati

not identified Payroll Do you have employees working in different shifts?

not identified Payroll Do you have any seasonal employees?

not identified Payroll What is your turnover rate?

not identified Payroll Are salary increases done mid-pay?

not identified Payroll What is the percent of salary employees vs. hourly empl

not identified Payroll Do you have a need for mass rate increases? Do they nee

not identified Payroll What types of standard hours are required?

not identified Payroll Do you have salary employees that have split their salary

not identified Payroll Do you have any special pay processing requirements?

not identified Payroll Is your overtime calculation standard?

not identified Payroll Do you process any garnishments? (Volume?)

not identified Payroll How many different types of deductions are currently set

not identified Payroll What kinds of deductions are currently set up on your sy

not identified Payroll Are there different deduction frequencies currently set u

not identified Payroll How are deductions entered?

not identified Payroll How many different payment types of deductions are curr

not identified Payroll What kinds?

not identified Payroll Frequency?

not identified Payroll How are they entered?

not identified Payroll Do you process any shift differentials?

not identified Payroll Do you process any bonuses?

not identified Payroll What’s the calculation?

not identified Payroll Frequency?

not identified Payroll Do you pay commissioned employees?

not identified Payroll Do you do split week processing? What is the calculation

not identified Payroll Is there a need for holiday pay to be automatically genera

not identified Payroll Is there special processing required for holiday/PTO, etc.

not identified Payroll Are there different groups of employees that receive diffe

not identified Payroll Do you do tip processing?

not identified Payroll Do you pay 3rd party sick pay?

not identified Payroll What kinds of deferred comp plans do you have?

not identified Payroll What kind of taxable perq’s do you process (for example,

not identified Payroll What kind of balances are kept?

not identified Payroll Do you need to pay annuities, profit sharing distributions,

not identified Payroll How much historical data do you currently have?

not identified Payroll What types of data require history?

not identified Payroll What is your purge criteria?

not identified Payroll What is your check format like? Is it the same for all em

not identified Payroll What type of auditing do you require?

not identified Payroll What other systems do you interface to? (General ledger,

not identified Payroll In what medium does the interface occur?

not identified Payroll Are the other systems Oracle systems?

not identified Payroll What outside vendors do you interface to?

not identified Payroll Do you process an ACH tape for direct deposits?

not identified Payroll Do you receive one back for reconciliation?

not identified Payroll Do you have other non-ACH deposits?

not identified Payroll Do you currently use a labor distribution system?

not identified Payroll Is it part of the payroll system you currently use?

not identified Payroll Describe its structure.

not identified Payroll What other systems does labor distribution interface with?

Perform Reporting Reporting What types of reports do you currently have?

Perform Reporting Reporting Volume?

Perform Reporting Reporting Frequency?

Perform Reporting Reporting Get 1 page sample of all reports. (Include sort & breaks)

Perform Reporting Reporting Who is responsible for submitting on-demand report requ

Perform Reporting Reporting Who is responsible for creating or modifying reports?

Perform Reporting Reporting What tool does this person(s) use for creating or modifyi

Perform Reporting Reporting How long does it take to create or modify reports?

not identified Maintenance How do you maintain your Project Set Up data?

not identified Maintenance How do you audit your Project Set Up data?



not identified Other Are there any time-intensive Project Set Up operations/

not identified Period Close How do you close an accounting period for Project Set Up

not identified Period Close Is the schedule to close an accounting period for Project

not identified Period Close How long does it take to close an accounting period for Pr


not identified Period Close Is closing an accounting period for Project Set Up a hard

not identified Period Close How are adjustments to closed periods for Project Set Up

not identified Period Open How do you open an accounting period for Project Set Up

not identified Period Open Is the schedule to open an accounting period for Project

not identified Period Open How long does it take to open an accounting period for Pr





Manage Reporting Reporting What are your Project Set Up reporting requirements with

Manage Reporting Reporting What are your Project Set Up reporting requirements with

Manage Reporting Reporting What reports do you currently generate to meet your Pro

Manage Reporting Reporting Is there any Project Set Up reporting requirement that yo

Manage Reporting Reporting Are Project Set Up reports standard across multiple Sets

Manage Reporting Reporting Are Project Set Up reports standard across multiple levels

Manage Reporting Reporting What account codes and/or descriptions are required on P


Manage Reporting Reporting What Project Set Up reports are grouped together on a reg

Manage Reporting Reporting Who receives a copy of the Project Set Up reports?


Manage Reporting Reporting How do you update a Project Set Up report’s distribution l

Manage Reporting Reporting Is the process to update a Project Set Up report’s distrib

Manage Reporting Reporting How long does it take to update a Project Set Up report’s d

Manage Reporting Reporting How long should it take to update a Project Set Up report’s

Manage Reporting Reporting Who performs the tasks associated with updating a Project


Manage Reporting Reporting Do some of these Project Set Up reports belong in report

Manage Reporting Reporting Do the separate business units run their own Project Set

Manage Reporting Reporting What type of printers do you run Project Set Up reports

Manage Reporting Reporting Do you run Project Set Up reports for different companies


not identified Security Do you have security reports on who can run Project Set

not identified Security Will there need to be terminal security for Project Set Up

not identified Security Do you run security reports on a regular basis for Project




not identified General Please provide your organization hierarchy.

not identified General What are the types of organizations?

not identified General Which organizations are assigned projects/tasks/employ

not identified General Please provide a list of job titles.

not identified General Please provide overall system flow diagram.

not identified General Please provide any other documentation on the existing s

not identified General Do you perform project costing, project billing or both?

not identified Open/Close Periods Do your project periods differ from your accounting perio

not identified Open/Close Periods Are there separate procedures necessary to open, close, a


not identified Other How do you maintain/audit your project data?

not identified Other Do you have a prospect system separate from the custom

not identified Performance MonitoDo you monitor profitability/analysis by Project Type?

not identified Performance MonitoDo you monitor profitability/analysis by Organization (cost

not identified Performance MonitoDo you monitor profitability/analysis by Business Line or

not identified Performance MonitoDo you monitor profitability/analysis by Skill/Job?

not identified Performance MonitoDo you monitor profitability/analysis by Revenue Categor

not identified Performance MonitoDo you monitor profitability/analysis by Activity?

not identified Performance MonitoDo you monitor profitability/analysis by Employee?

not identified Performance MonitoDo you track Employee Utilization, for example, billable v

not identified Performance MonitorDo you use projects to track Overhead activities and/or P

not identified Performance MonitorIs "activity-based costing" an issue that is important to

not identified Performance MonitorDo you monitor profitability/analysis by Industry/Market S

not identified Performance MonitorDo you monitor profitability/analysis by Customer/Custo

not identified Performance MonitorHow many projects do you plan to monitor?

Manage Reporting Reporting How often are project performance reports generated?

not identified Project Set Up Do you use outside vendors in your project work?

not identified Project Set Up Are project numbers system generated or manually entere

not identified Project Set Up Are different organizations responsible for different projec

not identified Project Set Up Does your company manage different types of projects?

not identified Project Set Up How many different project types does it manage?

not identified Project Set Up To what degree does client management influence the vo

not identified Project Set Up Do you complete work for public or private sector entities

not identified Project Set Up Do you define a Work Breakdown Structure (WBS) for eac

not identified Project Set Up How many tasks are included in a typical WBS?

not identified Project Set Up What tasks are involved in a typical WBS?

not identified Project Set Up Do you assign roles or responsibilities to employees for e

not identified Project Set Up How many different roles are there for each project?

not identified Project Set Up What are the roles for each project?

not identified Project Set Up Do you classify projects by sector, industry, or other cate

not identified Project Set Up How many different classifications are there for project ty

not identified Project Set Up What are the classifications for project types?

not identified Project Set Up Do you employ controls (dates, expense type, and so on) to

not identified Project Set Up How many different control types to restrict charges to a

not identified Project Set Up What are the control types to restrict charges to a project

not identified Performance MonitorHow many different project budget variables (total cost,

not identified Project Set Up What are the project budget variables you track when mon

not identified Project Set Up Do you use project budgets/plans for anticipated revenue,

not identified Project Set Up Do you budget revenues and costs at different or the same

not identified Project Set Up Do you validate project funding during preparation of the

not identified Project Set Up What are your categories of projects? (Direct, Indirect, C

not identified Project Set Up What types of work or service do tasks represent?

not identified Project Set Up What type of Work Breakdown Structure do you use?

not identified Project Set Up What is the maximum number of levels in the WBS?

not identified Project Set Up What is the maximum number of tasks in a project?

not identified Project Set Up Please provide a sample WBS.

not identified Project Set Up How are Work Breakdown Structures generated?

not identified Project Set Up Do you use templates for repetitive projects?

not identified Project Set Up How many customers per project?

not identified Project Set Up Are projects funded?

not identified Project Set Up How is funding recorded?

not identified Project Set Up What project status do you use?

not identified Project Set Up How are projects approved for setup, charges, revenue, a

not identified Project Set Up What is the project life cycle?

not identified Project Set Up How are projects initiated?

not identified Project Set Up Do you have indirect projects?

not identified Project Set Up At what WBS level are cost and revenue budgeted?

not identified Project Set Up Do you budget by type of expenditure?

not identified Project Set Up What budget versions do you maintain?

not identified Project Set Up What type of controls do you have on budgets?

not identified Project Set Up How are budget changes handled?

not identified Project Set Up Are hard limits on budgets enforced?

not identified Project Set Up Do budgets include burdens?

not identified Project Set Up Do you record customer contracts in the project accounti

not identified Project Tracking Do you track "Committed" as well as "Actual" costs for pro

not identified Project Tracking What are the components/sources (requisitions, purchase

not identified Project Tracking Do you allocate or attribute overhead costs to projects?

not identified Project Tracking To what degree does your company track activities, costs

not identified Project Tracking Explain the techniques (burdening rates, cost multipliers,

not identified Project Tracking Does your organization track shared resources, (for exa

not identified Project Tracking Are contracts used to fund multiple projects/tasks?

Manage Reporting Reporting Do you do commitment reporting?

Manage Reporting Reporting Please provide a sample commitment report.

Manage Reporting Reporting Are burdens separated out for reporting?

Manage Reporting Reporting Please provide samples of your major reports.

Manage Reporting Reporting How are reports distributed?

not identified RFP Does your company respond to Request for Proposals (RF

not identified RFP How does your company monitor the Win/Loss rate in th

not identified RFP How does your company monitor Proposal Cost Recovery

not identified RFP How does your company monitor industries and market se

not identified RFP How does your company monitor customers or customer t

not identified Security What is your present security scheme for project account

not identified Security If you use roles, how many different roles have been ident

not identified Security How is access to labor cost/rates controlled?

Manage Product Costing Time & Expense Ent How are sub-contracted costs included in the cost of a pro

Manage Product Costing Time & Expense Ent How many Time Reports are submitted?

Manage Product Costing Time & Expense Ent How many Expense Reports are submitted?

Manage Product Costing Time & Expense Ent If employees submit Time Reports and Expense Reports o

Manage Product Costing Time & Expense Ent Do employees submit Time Reports and Expense Reports

Manage Product Costing Time & Expense Ent Are costs that are associated with "borrowed" employees,

Manage Product Costing Time & Expense Ent Do you maintain a log used to attribute the use of equipme

Manage Product Costing Time & Expense Ent Are purchases recorded against projects/tasks?

Manage Product Costing Time & Expense Ent What are your category of expenditures?

Manage Product Costing Time & Expense Ent What type of expenditures are burdened?

Manage Product Costing Time & Expense Ent What types of adjustments/corrections are made to expen

Manage Product Costing Time & Expense Ent What category and type of expenditures do you charge to

Manage Product Costing Time & Expense Ent Please provide an accounting diagram of the transactions f

Manage Product Costing Time & Expense Ent How are intercompany or intracompany charges handled?

Manage Product Costing Time & Expense Ent Who approves timecards?

Manage Product Costing Time & Expense Ent Are timecards entered on-line by individuals, in pre-appr

Manage Product Costing Time & Expense Ent Is time entered daily, or summarized for a period?

Manage Product Costing Time & Expense Ent Do you enter overtime?

Manage Product Costing Time & Expense Ent How is overtime charged?

Manage Product Costing Time & Expense Ent Do you bill overtime?

Manage Product Costing Time & Expense Ent Is overtime calculated by the system, or by the user befor

Manage Product Costing Time & Expense Ent What rules are used for system calculated overtime?

Manage Product Costing Time & Expense Ent Which organizations are charged for labor cost?

Manage Product Costing Time & Expense Ent How do you account for borrowed/lent labor resources fo

Manage Product Costing Time & Expense Ent Please diagram how labor cost and revenue are accounted?

Manage Product Costing Time & Expense Ent Who approves expenses?

Manage Product Costing Time & Expense Ent How are expense report adjustments/corrections handled

Manage Product Costing Time & Expense Ent What cost elements are entered via expense reports?

Manage Product Costing Time & Expense Ent Are expenses entered in units or dollars?

Manage Product Costing Time & Expense Ent How are expense report costs accounted?

Manage Product Costing Time & Expense Ent What types of expenditures are entered as usages?

Manage Product Costing Time & Expense Ent How are usages recorded and entered?

Manage Product Costing Time & Expense Ent How is usage cost calculated and accounted?

Manage Product Costing Time & Expense Ent How are usage adjustments/corrections made?

Manage Product Costing Time & Expense Ent Are usages entered in units or dollars?

Manage Product Costing Time & Expense Ent How is revenue calculated and accounted?

not identified Project Set Up Please provide a sample of a project budget.

not identified Project Set Up Do you use time-phased budgets?

not identified Project Tracking What type of customer contracts do you track?

Manage Reporting Reporting What reporting is done against contracts?

Manage Product Costing Time & Expense Ent What accounting functions are required for each type of e

Manage Product Costing Time & Expense Ent At what level of detail are they recorded? (individual asse

Maintenance How do you maintain your Project Billing data?

Maintenance How do you audit your Project Billing data?

Other Which operations/processes do you want to streamline for

Other Which operations/processes do you want to eliminate for Pr

Other Are there any time-intensive Project Billing operations/p

Period Close How do you close an accounting period for Project Billing

Period Close Is the schedule to close an accounting period for Project

Period Close How long does it take to close an accounting period for Pro

Period Close How long should it take to close an accounting period for P

Period Close Is closing an accounting period for Project Billing a hard c

Period Close How are adjustments to closed periods for Project Billing

Period Open How do you open an accounting period for Project Billing

Period Open Is the schedule to open an accounting period for Project

Period Open How long does it take to open an accounting period for Pro

Period Open Who performs the tasks associated with opening an account

Period Open/Close Who performs the tasks associated with closing an account

Period Open/Close Where in your accounting cycle do you run standard report

Reporting What business performance statistics do you monitor for Pr

Reporting What are your Project Billing reporting requirements with r

Reporting What are your Project Billing reporting requirements with

Reporting What reports do you currently generate to meet your Proj

Reporting Is there any Project Billing reporting requirement that you

Reporting Are Project Billing reports standard across multiple Sets o

Reporting Are Project Billing reports standard across multiple levels

Reporting What account codes and/or descriptions are required on Pr

Reporting Do you provide a "key" of content/information somewhere o

Reporting What Project Billing reports are grouped together on a reg

Reporting Who receives a copy of the Project Billing reports?

Reporting What is the criteria for determining who should receive a c

Reporting How do you update a Project Billing report’s distribution li

Reporting Is the process to update a Project Billing report’s distribu

Reporting How long does it take to update a Project Billing report’s di

Reporting How long should it take to update a Project Billing report’s

Reporting Who performs the tasks associated with updating a Project B

Reporting Is there any requirement for online (softcopy) distribution

Reporting Do some of these Project Billing reports belong in report

Reporting Do the separate business units run their own Project Billi

Reporting What type of printers do you run Project Billing reports (

Reporting Do you run Project Billing reports for different companies

Security Do you have security requirements on who can enter data

Security Do you have security reports on who can run Project Billi

Security Will there need to be terminal security for Project Billing?

Security Do you run security reports on a regular basis for Project B

Security Do you have documentation on your current system securit

Security Map each GL user to a menu structure. Will any new ones n

Validation Do you review requirements for validation rules, allowing ce

Collections Do you monitor project receivables agings and/or collecti

Collections Do you monitor project receivables agings and/or collect



Customers How do you group your customers for credit limits, credit

Customers How do you group your customers for statements?

Customers How do you group your customers for interest charges fo

Customers How do you group your customers for payment rules?

Customers How many project customers do you have?

Customers Do you send customers statements?

Customers Do terms and conditions of customer agreements and/or p

Other How are adjustments to closed periods handled?

Other Do you ever adjust receivables?

Other How do you adjust receivables?

Other Do you limit the amounts when adjusting receivables?

Other Do you receive deposits and/or prepayments?

Performance MonitorHow do you determine whether indirect labor costs, such a

Performance MonitorHow do you determine whether the costs of non-labor asse

Project Billing Typically, how many project-related payments do you rec

Project Billing Does your company manage contract projects?

Project Billing How many different contract project types, (for example,

Project Billing What different contract types does your company manag

Project Billing To what degree does client management influence custom

Project Billing Do you maintain standard bill rate schedules?

Project Billing How many different schedules bill rate schedules are ther

Project Billing What are the schedule types (for example, employee, job t

Project Billing Do you track distinct customer contact types, (for example,

Project Billing How many different customer contact types does your co

Project Billing What are the different customer contact types?

Project Billing Do you ever perform one project for multiple customers?

Project Billing Do you employ multiple billing methods?

Project Billing How many different billing methods do you employ?

Project Billing What are the different billing methods you employ?

Project Billing Do you ever use one method to bill customers and a differ

Project Billing Do you employ controls (dates, expense type, and so on) to

Project Billing How many different control types do you employ to restrict

Project Billing What are the control types employed to restrict billable an

Project Billing Do you use standard invoice lines with default accounting

Project Billing Do you have any subsidiaries that bill customers in a fore

Project Billing Are there any other foreign currency issues regarding in

Project Billing What type of payment terms do you provide?

Project Billing Do you allow split payment terms?

Project Billing Do you allow discount payment terms?

Project Billing What types of expenditures are entered as vendor invoic

Project Billing Please diagram how vendor invoices and revenue are ac

Project Billing Please provide a sample vendor invoice.

Project Billing How are vendor invoice adjustments and corrections mad

Project Billing At what level of the organization structure is revenue rec

Project Billing How do you account for borrowed/lent resources for rev

Project Billing Are limits on revenue enforced?

Project Billing Please provide samples of revenue credit reports.

Project Billing Do you use write-ons and write-offs for revenue?

Project Billing How are write-ons and write-offs recorded?

Project Billing How are write-ons and write-offs accounted?

Project Billing How often are projects invoiced?

Project Billing How are invoices formatted?

Project Billing Please provide a sample of each format used.

Project Billing Are invoices printed from the system or manually typed?

Project Billing Is retention applied?

Project Billing How are invoices numbered?

Project Billing Are all invoices generated at the same time or spread ov

Project Billing Are invoices subtotaled?

Project Billing Are directs costs separate from burdens?

Project Billing Is invoice printing centralized or decentralized?

Project Billing Who generates and approves invoices?

Project Billing Are invoicing limits enforced?

Project Billing How are rates determined?

Project Billing How are costs marked up?

Project Billing Please provide a sample rate schedule.

Project Billing Are rates scheduled by job title or employee?

Project Billing How often do rate schedules change?

Project Billing How often and for what reasons are rates overridden?

Project Billing What invoice adjustments/corrections are made?

Project Billing Who collects on invoices?

Project Billing Do you have milestone invoices, scheduled payments, pre-

Project Billing What methods of revenue recognition are used? (time and

Manage Quotes Quotes What approvals are required for quotes?

Manage Quotes Quotes How do you generate quotes?

Manage Quotes Quotes

Generate Opportunities Telesales Do you take sales orders over the phone?

Generate Opportunities Telesales Do you take sales orders over the web?

Generate Opportunities Telesales Do certain telesales reps work with certain products?

Generate Opportunities Telesales Do certain telesales reps work with certain customers?

Generate Opportunities Telesales Do certain telesales reps work with certain languages?

Generate Opportunities Telesales How do you route sales calls?

Are there product configuration requirements for quoting?

Generate Opportunities Telesales Do you perform outgoing sales calls?

Generate Opportunities Telesales

Generate Opportunities Telesales How many tele agents do you have?

Generate Opportunities Telesales

Generate Opportunities Telesales How many agents at each site?

Generate Opportunities Telesales How many different telephone workflows do you have?

Do the same reps handle outgoing calls and incomming calls?

How many different sites do you perform telephone sales or service?

Type = Se Application Response Revisit Y/NProcess Not module specific

Process Not module specific

Metric Not module specific N









Metric Not module specific


Metric,Process Not module specific

Setup Not module specific



Setup,Process Not module specific



Process,Setup Not module specific

Setup GL

Setup GL

Setup GL

Setup GL

Setup GL

Setup GL

Setup GL

Setup GL

Setup GL

Setup GL

Process GL

Setup GL

Process GL

Setup GL

Setup GL

Setup GL

Setup GL

Setup GL


Metric Not module specific



MetricProcess Not module specific

Metric,Process Not module specific









J1

Type can be used to group questions as follows: Setup - pertaining to system configurations that affect business operations Metric - a particular quantifiable mesurement Process - related to operation steps and flows Performance - volume, throughput, and so on




Process GL













Setup, Process Not module specific


















Process,Performa Not module specific

Setup,Performanc Not module specific









Process PO

Metric PO

Setup PO, AP

Setup PO

Setup PO

Setup PO

Setup PO

Process PO

Setup PO

Setup PO

Process PO

Setup PO

Setup PO

Setup PO

Setup PO

Setup PO

Setup PO

Setup PO

Setup PO, GL

Setup PO, AP

Process AP, PO

Process AP, PO, FA

Process PO, INV

Process PO, GL

Process, Setup PO, GL

Process PO, GL

Process AP, PA, GL

Setup,Process PA

Process PO

Setup PO

Setup PO

Setup PO

Metric PO

Process PO

Process PO

Process PO

Setup PO, INV

Setup PO, INV,MRP

Setup PO

Setup PO

Setup PO

Setup PO, INV

Metric PO, INV,MRP

Metric PO

Process PO, INV,MRP

Process NS

Process NS

Process AP, PO, GL

Process PO

Setup PO

Setup PO

Process PO

Setup PO

Process PO

Process PO, INV,WIP

Setup PO, INV

Setup PO, GL

Setup PO, INV

Setup,Process PO

Process PO, AP

Process PO, AP

Process PO, AP

Metric PO, AP

Setup PO, AP

Setup PO, INV

Process PO, INV

Process PO, INV

Setup PO, INV

Process PO, INV

Setup PO, INV

Process PO, AP,GL

Process PO, INV

Process PO, INV

Process PO

Setup PO, INV

Process PO, INV

Process PO

Setup PO

Setup PO

Process PO

Process PO

Process PO, INV

Process INV

Setup PO, INV

Process PO

Setup PO

Setup PO

Setup PO

Process PO

Process PO

Process PO

Process PO

Process PO

Process PO

Process PO

Metric PO

Process PO

Process PO

Setup PO

Setup PO

Process PO

Process PO

Setup PO

Process PO

Process PO

Process PO

Setup PO, AP

Setup PO, INV

Setup AP, PO

Process PO

Setup PO, AP

Setup PO, AP

Setup PO, AP

Setup PO, AP

Setup PO, AP

Setup PO, AP

Setup PO, AP

Setup PO, AP

Metric PO

Process AP, PO

Process NS

Setup PO

Setup AP, PO

Setup AP, PO

Setup,Process PO

Setup PO, INV,MRP

ProcessSetup PO

Setup PO

Setup PO, AP















































Process AP

Process,Setup AP

Process AP

Setup AP

Setup AP, GL

Setup AP

Setup AP

Setup AP

Setup AP

Setup AP

Setup AP

Setup AP

Setup AP

Setup AP

Metric AP

Metric AP

Process AP

Process AP

Process AP

Process AP

Process AP

Process AP

Process AP

Process AP

Process AP

Process AP

Process AP

Process AP

Process AP

Process AP

Process AP

Process AP

Process AP

Process AP

Process AP

Process AP

Process AP

Setup,Process AP

Metric AP

Setup,Process AP

Process AP

Process AP

Process AP

Setup AP

Setup AP

Process AP

Process AP

Process AP

Process AP

Process AP

Process AP

Setup,Process AP

Setup AP

Setup,Process AP

Process AP

Process AP

Process AP

Process AP

Metric AP

Setup,Process AP

Setup AP

Metric,Setup AP, GL

Setup AP

Setup AP

Setup AP

Process AP

Process AP

Setup AP

Setup,Process AP

Setup AP

Setup AP

Process AP

Setup,Process AP

Process AP

Setup,Process AP

Process,Metric AP, GL

Process AP

Process AP, GL

Process AP

Process AP

Process AP

Process AP

Process AP

Process AP

Process AP

Setup,Process AP, PO

Setup,Process AP

Setup AP

Process, Perform AP

Process,Performa AP

Performance AP

Process,Performa AP

Setup AP

Process AP

Process AP

Process FA

Process FA

Process FA

Process FA

Process FA

Process FA

Process FA

Process FA

Process FA

Process FA

Process FA

Process FA

Process FA

Process FA

Process FA

Process FA

Process FA

Process FA

Setup, Process FA

Setup, Process FA

Setup,Process FA

Setup FA

Setup FA

Setup FA

Setup FA

Setup FA

Setup,Process FA

Process FA

Process FA

Process FA

Process FA

Process FA

Process FA

Process FA

Setup,Process FA

Setup FA

Process,Performa FA

Setup,Performanc FA

Process FA

Process FA

Setup,Process FA

Setup FA

Process FA

Process FA

Setup,Process FA

Setup FA

Setup, Process FA

Setup, Process FA

Setup, Process FA

Process FA

Setup, Process FA

Setup, Process FA

Setup, Process FA

Process FA

Data Conversion (note: refer to sizing questions previously asked) FA

Process FA

Process FA

Process FA

Process FA

Process FA

Process FA

Process FA

Process FA

Process FA

Process FA

Process FA

Process FA

Process FA

Process FA

Process FA

Process FA

Process FA

Process, Metric FA

Process FA

Process, Setup FA

Process FA

Process FA

Process FA

Setup, Process FA

Process FA

Process FA

Process FA

Process FA

Process, Setup FA

Process FA

Process FA

Process FA

Process FA

Process FA

Process FA

Process FA

Process FA

Process FA

Process FA

Process FA

Process FA

Process FA

Process FA

Process FA

Process FA

Process FA

Process FA

Process FA

Process FA

Process FA

Process FA

Process FA

Process FA

Process FA

Transactions (note: refer to sizing questions previously asked) FA

Metric FA

Metric FA

Metric FA

Metric FA

Metric FA

Process FA

Process FA

Process FA

Process FA

Process FA

Process FA















































Process AP

Setup, Process AP

Process AP

Metric AP

Metric AP

Process,Setup AP

Process AP

Process AP

Process AP

Process AP















































Process AR

Process,Setup AR

Process,Setup AR

Process,Setup AR

Process,Setup AR

Metric AR

Setup AR

Setup AR

Setup AR

Process OE, AR

Process OE, AR

Process OE, AR

Process OE, AR

Process OE, AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process OE

Process AR

Process AR

Process AR

Process AR

Process AR

Setup,Process AR, GL

Process AR

Setup,Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Setup AR

Process AR

Setup,Process AR

Setup AR

Setup AR

Process AR, GL

Process AR, GL

Setup,Metric AR

Metric AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Metric AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Setup, Process AR

Process AR

Setup,Process AR

Process AR

Process AR

Process AR

Process AR

Process, Setup AR

Process AR

Process AR

Setup OE

Setup,Process OE, AR


Process AR


Process OE, AR, GL

Setup OE, AR, GL

Process OE, AR, GL

Setup,Process OE, AR, GL

Process OE, AR, GL

Process OE, AR, GL

Process OE, AR, GL

Process OE, AR, GL

Process OE, AR, GL

Metric OE, AR, GL

Metric OE, AR, GL

Metric OE, AR, GL

Metric, Process OE, AR, GL

Metric,Process OE, AR, GL

Process,Metric AR

Process AR

Process AR

Process AR

Setup AR

Process AR

Process AR















































Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Metric AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR, GL

Process AR

Setup AR

Setup AR

Process AR

Setup AR

Setup AR

Process AR

Process AR

Metric AR

Setup,Process AR

Setup,Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Metric AR

Metric AR

Metric AR

Metric, Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Performance AR

Performance AR

Process AR

Process AR

Process AR

Process AR

Process AR, GL

Process AR

Process GL

Process GL, PA

Process GL

Metric GL

Process GL

Process GL

Process GL

Process GL

Process GL

Metric GL

Setup GL

Process GL

Setup GL

Setup GL

Process GL

Process GL

Setup GL

Setup GL

Process GL

Setup GL

Setup GL

Process GL

Setup GL

Process GL

Process GL

Process GL

Process GL

Process GL

Process GL

Process GL

Process GL

Setup GL

Setup GL

Setup GL

Process GL

Process GL

Process GL

Process GL

Process GL

Process GL

Process GL

Process GL

Metric GL

Metric GL

Process GL

Process GL

Process GL

Process,Metric GL

Process GL

Process GL

Process GL

Process GL

Process GL

Process GL

Setup GL

Setup GL

Setup GL

Process GL

Performance GL

Performance GL

Process,Performa GL

Process,Performa GL

Process GL

Process GL

Process GL

Process GL

Process GL

Process GL

Process GL

Process GL

Process GL

Process GL

Process GL

Process GL

Process GL

Process GL

Process GL

Process GL

Process GL

Process GL

Setup, Process GL

Setup, Process GL

Setup,Process GL

Setup GL

Setup GL

Setup GL

Setup GL

Setup GL

Setup,Process GL

Process GL

Process GL

Process GL

Process GL

Process GL

Process GL

Process GL

Setup,Process GL

Setup GL

Process,Performa GL

Setup,Performanc GL

Process GL

Process GL

Setup,Process GL

Setup GL

Process GL

Process GL

Setup,Process GL

Setup GL

Setup,Process GL

Setup GL

Setup GL

Setup GL

Setup,Process GL

Setup GL

Setup GL

Process GL

Metric GL

Setup GL

Setup,Process GL

Process GL

Setup GL

Process GL

Process GL

Metric,Process GL

Setup,Process GL

Setup, Process GL

Setup, Process GL

Setup, Process GL

Process GL

Setup GL

Setup GL

Setup GL

Process GL

Setup,Process GL

Process GL

Setup,Process GL

Setup,Process GL

Setup,Process GL

Process GL

Process GL

Process GL

Setup,Process GL

Setup GL

Process GL

Setup GL

Setup,Process GL

Process GL

Setup GL

Process GL

Setup GL

Setup,Process GL

Process,Performa GL

Performance GL

Process,Performa GL

Process,Performa GL

Process,Performa GL

Process,Performa GL

Process, Perform GL



































Setup MPS

Process MPS

Process MPS,OE

Process MPS, OE,INV

Setup MPS

Metric INV,MPS

Process MPS

Setup MPS

Process MPS

Process MRP,OE

Process INV,MPS

Setup INV,MPS

Metric MPS

Setup INV,MPS

Metric MPS,MRP

Metric MPS

Process MPS,MRP

Process MPS

Process MPS

Process MPS,INV

Process MPS

Performance MPS,OE

Performance MPS

Performance MPS



































Setup MRP

Setup NS

Setup MRP

Process MRP

Process MRP

Process MPS

Process MRP

Metric MRP

Process MRP

Process MRP

Process MPS

Setup MRP

Process MRP

Process WIP,MRP

Process MRP

Setup MRP,WIP

Setup MRP

Process MRP, PO,WIP

Process MRP,PO

Process MRP,WIP

Metric WIP

Setup MRP

Process MRP,WIP

Setup MRP,WIP

Setup MRP

Performance MRP

Process WIP

Process WIP

Process WIP

Process WIP

Process WIP

Process WIP

Process WIP

Process WIP

Process WIP

Process WIP

Process WIP

Process WIP

Process WIP

Process WIP

Process WIP

Process WIP

Process WIP

Process WIP

Setup, Process WIP

Setup, Process WIP

Setup,Process WIP

Setup WIP

Setup WIP

Setup WIP

Setup WIP

Setup WIP

Setup,Process WIP

Process WIP

Process WIP

Process WIP

Process WIP

Process WIP

Process WIP

Process WIP

Setup,Process WIP

Setup WIP

Process,Performa WIP

Setup,Performanc WIP

Process WIP

Process WIP

Setup,Process WIP

Setup WIP

Process WIP

Process WIP

Setup,Process WIP

Setup WIP

Process WIP

Process WIP, INV

Process OE, INV,WIP

Process OE, INV,WIP

Process WIP

Setup WIP, COST

Setup WIP

Process WIP, INV

Setup WIP, INV

Setup WIP

Setup WIP

Setup NS

Process WIP

Process WIP, PO,INV

Process WIP,MRP

Setup WIP

Setup BOM

Metric WIP,BOM

Setup COST,WIP

Setup WIP,INV

Process INV,WIP

Process WIP

Process WIP

Setup WIP,INV

Metric WIP

Process WIP

Process WIP

Setup WIP

Process WIP

Process WIP

Process NS

Metric WIP,BOM

Metric WIP

Process WIP

Process WIP















































Metric INV, COST

Metric INV

Metric INV, COST

Process INV

Process INV

Process INV

Process INV, WIP

Process INV, WIP

Process INV

Process INV, COST

Setup NS

Metric INV

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Setup, Process ALL

Setup, Process ALL

Setup,Process ALL

Setup ALL

Setup ALL

Setup ALL

Setup ALL

Setup ALL

Setup,Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Setup,Process ALL

Setup ALL

Process,Performa ALL

Setup,Performanc ALL

Process ALL

Process ALL

Setup,Process ALL

Setup ALL

Process ALL

Process ALL

Setup,Process ALL

Setup ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Performance ALL

Performance ALL

Performance ALL

Performance ALL

Performance ALL

Performance ALL

Performance ALL

Performance ALL

Performance ALL

Performance ALL

Performance ALL

Performance ALL

Performance ALL

Performance ALL

Performance ALL

Performance ALL

Performance ALL

Process ALL

Process ALL

Process ALL

Process ALL

Performance ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Setup ALL

Setup ALL

Setup ALL

Setup ALL

Process ALL

Performance ALL

Performance ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Performance ALL

Performance ALL

Performance ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Performance ALL

Process ALL

Performance ALL

Performance ALL

Performance ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Performance ALL

Performance ALL

Process ALL

Setup ALL

Setup ALL

Setup ALL

Setup ALL

Setup ALL

Setup ALL

Setup ALL

Setup ALL

Setup ALL

Setup ALL

Setup ALL

Setup ALL

Setup ALL

Setup ALL

Setup ALL

Setup ALL

Setup ALL

Setup ALL

Process ALL

Setup ALL

Setup ALL

Setup ALL

Setup ALL

Setup ALL

Setup ALL

Process ALL

Performance ALL

Performance ALL

Performance ALL

Performance ALL

Performance ALL

Performance ALL

Process ALL

Performance ALL

Performance ALL

Performance ALL

Setup ALL

Setup ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Setup, Process ALL

Setup, Process ALL

Setup,Process ALL

Setup ALL

Setup ALL

Setup ALL

Setup ALL

Setup ALL

Setup,Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Setup,Process ALL

Setup ALL



Process ALL

Process ALL

Setup,Process ALL

Setup ALL

Process ALL

Process ALL

Setup,Process ALL

Setup ALL

Metric ENG

Setup ENG

Process ENG

Process ENG

Setup ENG

Process NS

Setup BOM

Setup BOM

Setup BOM

Setup BOM

Setup BOM

Setup BOM

Process ENG, BOM

Process BOM

Process NS

Process BOM

Process BOM

Process BOM

Process WIP,ENG

Process ENG

Process ENG,BOM

Process BOM

Process BOM,WIP

Process ENG, BOM, MRP, PO

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Setup, Process ALL

Setup, Process ALL

Setup,Process ALL

Setup ALL

Setup ALL

Setup ALL

Setup ALL

Setup ALL

Setup,Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Setup,Process ALL

Setup ALL



Process ALL

Process ALL

Setup,Process ALL

Setup ALL

Process ALL

Process ALL

Setup,Process ALL

Setup ALL

Metric INV

Metric INV

Process INV

Setup INV

Process INV

Process INV

Process INV

Process INV

Process INV

Process INV

Process INV

Process NS

Process INV

Setup INV

Metric INV

Process INV

Process INV

Process INV

Process INV

Setup INV

Process INV

Process INV

Process INV

Metric INV

Performance INV

Performance INV

Performance INV

Performance INV

Performance INV

Performance INV

Performance INV

Performance INV

Performance INV

Performance INV, WIP

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Setup, Process ALL

Setup, Process ALL

Setup,Process ALL

Setup ALL

Setup ALL

Setup ALL

Setup ALL

Setup ALL

Setup,Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Setup,Process ALL

Setup ALL



Process ALL

Process ALL

Setup,Process ALL

Setup ALL

Process ALL

Process ALL

Setup,Process ALL

Setup ALL

Metric COST

Process WIP

Process WIP

Process INV,WIP

Setup WIP

Process COST

Metric WIP

Process WIP,INV

Process INV,BOM

Process INV,BOM

Setup COST

Process INV,BOM

Metric WIP,INV

Metric WP,INV

Performance INV, WIP,COST

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Setup, Process ALL

Setup, Process ALL

Setup,Process ALL

Setup ALL

Setup ALL

Setup ALL

Setup ALL

Setup ALL

Setup,Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Setup,Process ALL

Setup ALL



Process ALL

Process ALL

Setup,Process ALL

Setup ALL

Process ALL

Process ALL

Setup,Process ALL

Setup ALL

Metric ENG, COST

Setup PO, ENG, COST

Process PA

Setup ENG

Process OE, WIP, INV, BOM, ENG

Metric OE

Process OE

Process NS

Process ENG

Process COST, OE

Process COST, OE

Process COST, OE

Setup ENG, PO

Setup PO

Setup INV, PO, MRP

Metric MPS

Metric PO, WIP, INV

Process WIP

Process OE

Process WIP, ENG

Process WIP

Process OE

Performance WIP

Performance ENG, WIP, BOM

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Setup, Process ALL

Setup, Process ALL

Setup,Process ALL

Setup ALL

Setup ALL

Setup ALL

Setup ALL

Setup ALL

Setup,Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Setup,Process ALL

Setup ALL



Process ALL

Process ALL

Setup,Process ALL

Setup ALL

Process ALL

Process ALL

Setup,Process ALL

Setup ALL

Process NS

Process NS

Process OE

Process NS

Setup OE

Setup OE

Process OE,AR

Process OE,AR

Process OE,AR

Setup OE

Process OE

Process OE

Process OE

Setup OE

Metric OE

Setup OE

Setup OE

Metric OE

Setup OE

Setup OE

Setup OE

Process OE

Setup OE

Setup OE

Setup OE

Setup OE

Setup OE

Setup OE

Setup OE

Process NS

Process NS

Process OE

Process NS

Process OE

Metric OE

Metric OE

Setup OE,INV

Process OE

Process OE

Process OE

Process NS

Process OE

Process OE,AR

Process NS

Setup NS

Process OE,AR

Process OE,AR

Setup OE

Process OE

Process NS

Setup OE

Process OE

Process OE

Process OE

Process OE

Process OE

Metric OE

Process OE

Process OE,INV

Process OE,INV

Process OE, BOM,WIP

Process OE, BOM,WIP

Process NS

Process NS

Process NS

Setup NS

Metric OE,INV

Process OE,INV

Setup OE,INV

Setup OE,INV

Performance NS

Performance OE,INV

Performance OE,INV

Performance OE

Performance OE

Performance OE

Performance OE

Process OE,AR

Metric,Setup OE

Process,Setup OE

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Setup, Process ALL

Setup, Process ALL

Setup,Process ALL

Setup ALL

Setup ALL

Setup ALL

Setup ALL

Setup ALL

Setup,Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Setup,Process ALL

Setup ALL



Process ALL

Process ALL

Setup,Process ALL

Setup ALL

Process ALL

Process ALL

Setup,Process ALL

Setup ALL

Process OE

Metric OE

Process OE

Process OE

Process OE,INV

Process OE,AR

Process OE,AR

Process OE,AR

Metric OE,AR

Process OE,AR

Process NS

Process NS

Metric NS

Metric NS

Process OE,INV

Process NS

Process NS

Metric OE

Process OE,INV

Process OE

Process OE

Process OE

Metric INV,OE

Metric OE

Process NS

Process OE

Process OE

Setup OE

Metric OE

Setup OE

Process OE

Process OE,INV

Process NS

Process OE,INV

Performance OE

Performance OE

Performance OE

Performance OE

Performance OE

Process OE

Process OE,AR

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Setup, Process ALL

Setup, Process ALL

Setup,Process ALL

Setup ALL

Setup ALL

Setup ALL

Setup ALL

Setup ALL

Setup,Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Setup,Process ALL

Setup ALL



Process ALL

Process ALL

Setup,Process ALL

Setup ALL

Process ALL

Process ALL

Setup,Process ALL

Setup ALL

Metric NS

Process NS

Metric COST, WIP

Process OE, AR

Process OE, AR

Process OE

Process OE, INV, AR

Process OE, INV,AR

Setup OE, AR

Process OE, INV,AR

Process AR

Process AR

Process INV

Process INV

Process INV, WIP

Process INV, WIP

Process INV, OE

Process INV, OE

Process INV, OE

Metric NS

Process WIP

Metric INV, WIP

Process INV, WIP

Metric OE

Process OE

Process INV

Process INV

Process NS

Process OE

Process OE

Process OE

Process INV

Process OE

Process OE

Process OE, INV

Process INV

Process INV

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Setup ALL

Setup,Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Setup,Process ALL

Setup ALL



Process ALL

Process ALL

Setup,Process ALL

Setup ALL

Process ALL

Process ALL

Setup,Process ALL

Setup ALL

Setup INV

Setup INV

Setup INV,WIP

Setup NS

Setup INV

Process INV

Setup ENG

Setup INV

Process INV,WIP

Process PO,MRP

Process MPS,MRP

Setup INV

Process INV, OE,PO

Process INV, OE,PO

Process NS

Process NS

Metric NS

Process INV, OE,PO

Process INV, OE,PO

Setup OE

Process INV

Process MRP,MPS

Process NS

Process MPS

Process MPS

Process WIP,MRP

Process WIP

Setup NS

Setup NS

Process OE

Process OE

Process OE

Process NS

Process OE, INV

Process NS

Metric INV,PO

Performance MPS

Performance PO,INV

Performance MPS

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Setup, Process ALL

Setup, Process ALL

Setup,Process ALL

Setup ALL

Setup ALL

Setup ALL

Setup ALL

Setup ALL

Setup,Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Setup,Process ALL

Setup ALL



Process ALL

Process ALL

Setup,Process ALL

Setup ALL

Process ALL

Process ALL

Setup,Process ALL

Setup ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Setup, Process ALL

Process, Metric ALL

Process, Metric ALL

Setup, Process ALL

Metric ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Process ALL

Metric ALL

Metric ALL

Process ALL

Process ALL

Performance, Pro ALL

Setup ALL

Metric ALL

Process ALL

Performance, MetrALL


Setup ALL

Process ALL


Performance ALL

Setup, Process ALL

Setup, Process ALL

Setup ALL

Setup, Process ALL

Setup, Process ALL

Process ALL

Process ALL

Process ALL

Setup, Process ALL

Process, Perform ALL

Setup, Performan ALL

Process ALL

Process ALL

Process, Perform ALL

Process ALL

Process ALL

Process ALL

Setup, Process OSM

Setup, Process OSM

Process OSM

Process, Perform OSM

Process OSM

Process OSM

Metric OSM

Process OSM

Setup OSM

Process OSM

Setup OSM

Process OSM

Setup OSM

Process OSM

Process OSM

Process OSM

Process OSM

Process OSM

Process OSM

Process OSM

Setup OSM

Setup OSM

Setup OSM

Setup OSM

Setup OSM

Setup OSM

Setup OSM

Setup OSM

Process OSM

Process OSM

Setup OSM

Setup OSM

Setup, Process OSM

Process OSM

Process OSM

Setup, Process OSM

Setup, Process OSM

Setup OSM

Setup, Process OSM

Process OSM

Process OSM

Process OSM

Metric OSM

Process OSM

Process OSM

Metric OSM

Process OSM

Process OSM

Process OSM

Process OSM

Process OSM

Process OSM

Process OSM

Process OSM

Process OSM

Process OSM

Process, Setup OSM

Process, Setup OSM

Process, Setup OSM

Process, Setup OSM

Process, Setup OSM

Process, Setup OSM

Process OSM

Process OSM

Process OSM

Process OSM

Process OSM

Process OSM

Process OSM

Process OSM

Process OSM

Process OSM

Process OSM

Process OSM

Process OSM

Process OSM

Process OSM

Process OSM

Process OSM

Process OSM

Setup, Process OSM

Setup, Process OSM

Setup,Process OSM

Setup OSM

Setup OSM

Setup OSM

Setup OSM

Setup OSM

Setup,Process OSM

Process OSM

Process OSM

Process OSM

Process OSM

Process OSM

Process OSM

Process OSM

Setup,Process OSM

Setup OSM

Process,Performa OSM

Setup,Performanc OSM

Process OSM

Process OSM

Setup,Process OSM

Setup OSM

Process OSM

Process OSM

Setup,Process OSM

Setup OSM

OSM

What is the source of transactions you pay commissions from? Oracle Apps OSM

OSM

OSM

How many different products and/or services do you compensate your salesfoOSM

In which application are salesreps assigned to orders? How are they assign OSM

How many and what types of manual adjustments do you make? OSM

OSM

OSM

OSM

How many different kinds of compensation plans are there for your salesforc OSM

Could 2 sales reps on the same plan have different rates? OSM

What is the duration of your comp plans (annual, bi-annual)? OSM

Are commissions paid at a flat rate or are the plans based on a tiered appro OSM

Do you allow your sales reps to receive draws? If so, are they recoverable OSM

Do you pay independent agents such as resellers or vendors commissions? OSM

OSM

What do you base a sales rep’s commission rate on? Dollars sold, units, % OSM

OSM

Are bonuses based on subjective or objective criterion? What are the obje OSM

Are there commonalities across plans? Shared elements? OSM

OSM

OSM

OSM

OSM

Is it possible that the same deal could roll up to two different reps in the OSM

OSM

OSM

OSM

OSM

Will anyone other than the comp analysts have access to commissions data OSM

Do you have a requirement for OSC to touch the GL (accruals, adjustments) OSM

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Setup, Process HR

Setup, Process HR

Setup,Process HR

Setup HR

Setup HR

Setup HR

Setup HR

Setup HR

Setup,Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Setup,Process HR

Setup HR

Process,Performa HR

Setup,Performanc HR

Process HR

Process HR

Setup,Process HR

Setup HR

Process HR

Process HR

Setup,Process HR

Setup HR

Setup,Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Setup,Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Setup,Process HR

Setup,Process HR

Setup,Process HR

Setup,Process HR

Setup,Process HR

Setup,Process HR

Setup,Process HR

Setup,Process HR

Setup,Process HR

Setup HR

Setup HR

Setup HR

Setup HR

Process HR

Process HR

Process HR

Setup HR

Setup HR

Setup HR

Setup,Performanc HR

Setup,Performanc HR

Setup,Performanc HR

Process HR

Process HR

Process HR

Process HR

Setup,Process HR

Setup,Process HR

Process,Metric HR

Process,Metric HR

Setup,Process HR

Metric HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Metric HR

Process HR

Setup,Process HR

Setup,Process HR

Setup,Process HR

Process HR

Process HR

Process HR

Setup HR

Process HR

Metric HR

Setup,Process HR

Setup,Process HR

Metric HR

Metric HR

Process HR

Setup,Process HR

Process HR

Metric HR

Setup HR

Setup HR

Setup HR

Setup HR

Metric HR

Metric HR

Metric HR

Setup HR

Setup,Metric HR

Setup,Process HR

Metric HR

Setup,Process HR

Setup HR, PO

Process ALL

Metric HR

Metric HR

Metric HR

Process HR

Process HR

Process HR

Setup HR

Setup,Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Metric, Performan HR

Metric, Performan HR

Setup,Performanc HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process HR

Process,Performa HR

Process HR

Process HR

Process HR

Setup,Process HR

Process HR

Process HR

Setup,Process HR

Setup,Process HR

Setup,Process HR

Process HR

Process HR

Process HR

Process HR

Setup HR

Setup,Process HR

Process HR

Setup,Process HR

Setup,Process HR

Setup,Process HR

Setup,Process HR

Setup,Process HR

Setup,Process HR

Process,Performa HR

Setup HR

Process HR

Process HR

Process PAY

Process PAY

Process PAY

Process PAY

Process PAY

Process PAY

Process PAY

Process PAY

Process PAY

Process PAY

Process PAY

Process PAY

Process PAY

Process PAY

Process PAY

Process PAY

Process PAY

Process PAY

Setup, Process PAY

Setup, Process PAY

Setup,Process PAY

Setup PAY

Setup PAY

Setup PAY

Setup PAY

Setup PAY

Setup,Process PAY

Process PAY

Process PAY

Process PAY

Process PAY

Process PAY

Process PAY

Process PAY

Setup,Process PAY

Setup PAY

Process,Performa PAY

Setup,Performanc PAY

Process PAY

Process PAY

Setup,Process PAY

Setup PAY

Process PAY

Process PAY

Setup,Process PAY

Setup PAY

Setup PAY

Setup PAY

Setup, Metric PAY

Process, Metric PAY

Process PAY

Performance, MetrPAY

Performance PAY

Process PAY

Process PAY

Process PAY

Process PAY

Process PAY

Process PAY

Process PAY

Process PAY

Process PAY

Process PAY

Process PAY

Metric PAY

Metric PAY

Metric PAY

Metric PAY

Metric PAY

Metric PAY

Setup PAY

Setup PAY

Process PAY

Process, Metric PAY

Process PAY

Process, Metric PAY

Process PAY

Process PAY

Metric PAY

Metric PAY

Metric PAY

Metric PAY

Process PAY

Process PAY

Process PAY

Process PAY

Process PAY

Process PAY

Process PAY

Process PAY

Metric PAY

Process PAY

Metric PAY

Process PAY

Process PAY

Process PAY

Process PAY

Process PAY

Process, Metric PAY

Metric PAY

Process PAY

Process PAY

Process PAY

Setup, Metric PAY

Process PAY

Metric, Performan PAY

Process PAY

Process PAY

Process PAY

Process PAY


Process PAY

Process PAY

Process PAY

Process PAY

Process PAY

Process PAY

Process PAY

Process PAY

Process PAY

Process PAY

Process PAY

Performance PAY

Performance PAY

Performance PAY

Process PAY

Process PAY

Process PAY

Process PAY

Process PAY

Process PAY

Process PAY

Process PAY

Process PAY

Process PAY

Process PAY

Process PAY

Process PAY

Process PAY

Performance PAY

Performance PAY

Process PAY

Process PAY

Process PAY

Process PAY


Process PA

Process PA

Process PA

Process PA

Process PA

Process PA

Process PA

Process PA

Process PA

Process PA

Process PA

Process PA

Process PA

Process PA

Process PA

Process PA

Process PA

Process PA

Set Up, Process PA

Set Up, Process PA

Set Up,Process PA

Set Up PA

Set Up PA

Set Up PA

Set Up PA

Set Up PA

Set Up,Process PA

Process PA

Process PA

Process PA

Process PA

Process PA

Process PA

Process PA

Set Up,Process PA

Set Up PA

Process,Performa PA

Set Up,Performan PA

Process PA

Process PA

Set Up,Process PA

Set Up PA

Process PA

Process PA

Set Up,Process PA

Set Up PA

Set Up PA

Set Up PA

Set Up PA

Set Up PA

Set Up PA

Set Up PA

Set Up PA

Set Up PA

Process PA

Process PA, AR, GL

Process PA,

Process PA, AR, GL

Process PA, GL

Process PA, GL

Process PA, GL

Process PA, GL

Process PA, GL

Process PA, GL

Process PA, GL, HR

Process PA, HR

Process PA, GL

Process PA, GL

Process PA, GL

Process PA, GL

Metric PA

Metric PA

Process PA, AP

Set Up PA

Process PA

Set Up PA

Metric PA

Process PA

Process PA

Set Up,Process PA

Metric PA

Set Up PA

Set Up,Process PA

Metric PA

Set Up PA

Set Up,Process PA

Metric PA

Set Up PA

Set Up,Process PA

Metric PA

Set Up PA

Metric PA

Process PA

Process PA

Process PA

Process PA

Set Up PA

Set Up PA

Process PA

Metric PA

Metric PA

Set Up PA

Process PA

Set Up PA

Metric PA

Set Up PA

Process PA

Metric PA

Process PA

Set Up PA

Process PA

Metric PA

Set Up PA

Set Up PA

Set Up PA

Process PA

Process PA

Metric PA

Metric PA

Set Up PA

Process PA, AP, PO

Set Up,Process PA, AP, PO

Process PA, AP, GL, PO

Process PA

Set Up,Process PA

Process PA, HR

Set Up PA

Set Up PA

Set Up PA

Set Up PA

Set Up PA

Process PA

Process PA

Process PA

Process PA

Process PA

Process PA

Set Up PA

Metric PA

Process PA

Process PA, AP

Metric PA, AP

Metric PA, AP

Process PA, AP

Process PA, AP, HR

Process PA

Set Up,Process PA

Set Up PA

Set Up PA

Set Up PA

Process PA

Set Up PA

Set Up PA

Process PA

Process PA

Process PA

Process PA

Set Up PA

Process PA

Set Up PA

Set Up PA

Set Up PA

Set Up PA

Process PA

Set Up PA

Set Up PA

Process PA

Set Up PA

Set Up PA

Process PA

Set Up PA

Process PA

Process PA

Process PA

Set Up PA

Performance PA

Performance PA

Performance PA

Performance PA

Performance PA

Performance PA

Performance PA

Process PA

Process PA

Process PA

Process PA

Process PA

Process PA

Process PA

Process PA

Process PA

Process PA

Process PA

Process PA

Process PA

Process PA

Process PA

Process PA

Process PA

Process PA

Setup, Process PA

Setup, Process PA

Setup,Process PA

Setup PA

Setup PA

Setup PA

Setup PA

Setup PA

Setup,Process PA

Process PA

Process PA

Process PA

Process PA

Process PA

Process PA

Process PA

Setup,Process PA

Setup PA

Process,Performa PA

Setup,Performanc PA

Process PA

Process PA

Setup,Process PA

Setup PA

Process PA

Process PA

Setup,Process PA

Setup PA

Process PA, AR, GL

Process PA, AR, GL

Process PA, AR, GL

Process PA, AR, GL

Process AR

Process AR

Process AR

Process AR

Metric AR

Process AR

Process AR

Process PA, AR, GL

Process AR

Process AR

Process AR

Process AR

Process PA, GL

Process PA

Metric AR

Process PA

Metric PA

Setup PA

Process PA

Setup,Process PA

Metric PA

Setup PA

Process PA

Metric PA

Setup PA

Process PA

Process PA

Metric PA

Setup PA

Process PA

Setup,Process PA

Metric PA

Setup PA

Setup,Process AR

Process AR, GL

Process AR, GL

Setup AR

Setup AR

Setup AR

Setup PA

Process PA

Setup PA

Process PA

Setup PA

Process PA

Metric PA

Setup PA

Setup PA

Process PA

Process PA

Metric PA

Setup PA

Setup PA

Setup PA

Setup PA

Process PA

Setup PA

Setup PA

Setup PA

Setup PA

Process PA

Setup PA

Process PA

Process PA

Setup PA

Metric PA

Metric PA

Metric PA

Process PA

Process PA

Setup PA

Process PA

Process OSM

Process OSM

Process OSM

Process OTM

Process OTM

Process OTM

Process OTM

Process OTM

Process OTM

Process OTM

Process OTM

Process OTM

Process OTM

Process OTM

Process OTM

OBM Level I OBM Level II OBM LeveApplicationModule based Selection AR

*,AR

No OBM Level I

545 Order Fulfillment






























































































































































































































































































































































































Revisit Y/N*, Y

OBM Level II

not identified

not identified

not identified

not identified

not identified

not identified

not identified

not identified

not identified

not identified

not identified

not identifiedOrder Entry & Scheduling

Order Entry & Scheduling





























Invoicing and Collection







































































not identified

not identified

not identified

not identified

not identified

not identified

not identified

not identified

not identified

not identified

not identified

not identified

not identified

not identifiedInvoicing and Collection



































































not identified

not identified

not identified

not identified

not identified

not identified

not identified

not identified

not identified

not identified

not identified

not identified
































































































































Customer Returns

Customer Returns

Customer Returns

Customer Returns

Customer Returns

Customer Returns

Customer Returns

Customer Returns

Customer Returns

Customer Returns

Customer Returns

Customer Returns

Customer Returns

Customer Returns

Customer Returns

Customer Returns

Customer Returns

Customer Returns

Customer Returns

Customer Returns

Customer Returns

Customer Returns

Customer Returns

Customer Returns

Customer Returns

Customer Returns

Customer Returns

Customer Returns

Customer Returns

Customer Returns

Customer Returns

Customer Returns

Customer Returns

Customer Returns

Customer Returns

Customer Returns

Customer Returns

Customer Returns

Customer Returns

Customer Returns

Customer Returns

Customer Returns

Customer Returns

Customer Returns

Customer Returns

Customer Returns

Customer Returns

Customer Returns

Customer Returns

No OBM LevelOBM Level OBM Level OBM LevelOBM Row NProcess Category Process A591 Order Fulfill Order Entry Manage Customers 6 Customers What type(s)

592 Order Fulfill Order Entry Manage Customers 6 Customers How do you gro

593 Order Fulfill Order Entry Manage Customers 6 Customers How do you gr



596 Order Fulfill Order Entry Manage Customers 6 Customers How many cus

597 Order Fulfill Order Entry Manage Customers 6 Customers What type of

598 Order Fulfill Order Entry Manage Customers 6 Customers Do you provid

599 Order Fulfill Order Entry Manage Customers 6 Customers Do you provid

605 Order Fulfill Order Entry Manage Customers 6 Customers Do you automa

606 Order Fulfill Order Entry Manage Customers 6 Customers Do you automa

607 Order Fulfill Order Entry Manage Customers 6 Customers Do you track a

608 Order Fulfill Order Entry Manage Customers 6 Customers Do you create

609 Order Fulfill Order Entry Manage Customers 6 Customers Do you send

610 Order Fulfill Order Entry Manage Customers 6 Customers Do you have mu

611 Order Fulfill Order Entry Manage Customers 6 Customers How are multi

612 Order Fulfill Order Entry Manage Customers 6 Customers What credit in

613 Order Fulfill Order Entry Manage Customers 6 Customers Do terms and

614 Order Fulfill Order Entry Manage Customers 6 Customers How do you ma

615 Order Fulfill Order Entry Manage Customers 6 Customers Do you have a

617 Order Fulfill Order Entry Manage Customers 6 Customers Who has acces

618 Order Fulfill Order Entry Manage Customers 6 Customers Do you have th

619 Order Fulfill Order Entry Manage Customers 6 Customers How do you tra

620 Order Fulfill Order Entry Manage Customers 6 Customers Who maintains

621 Order Fulfill Invoicing andnot identified 6 Invoicing How do you rec

622 Order Fulfill Invoicing andnot identified 6 Invoicing How do you lin

623 Order Fulfill Invoicing andnot identified 6 Invoicing Do you regula

624 Order Fulfill Invoicing andnot identified 6 Invoicing Do you use sta

625 Order Fulfill Invoicing andnot identified 6 Invoicing Do you ever us

626 Order Fulfill Invoicing andnot identified 6 Invoicing Do you use D

627 Order Fulfill Invoicing andnot identified 6 Invoicing How are Debi

628 Order Fulfill Invoicing andnot identified 6 Invoicing Why are Debi

629 Order Fulfill Invoicing andnot identified 6 Invoicing What items a

630 Order Fulfill Invoicing andnot identified 6 Invoicing Do you use C

631 Order Fulfill Invoicing andnot identified 6 Invoicing How are Cust

632 Order Fulfill Invoicing andnot identified 6 Invoicing Why are Cust


634 Order Fulfill Invoicing andnot identified 6 Invoicing Do you enter

635 Order Fulfill Invoicing andnot identified 6 Invoicing How are batch

636 Order Fulfill Invoicing andnot identified 6 Invoicing Do you use ba

637 Order Fulfill Invoicing andnot identified 6 Invoicing What are the

638 Order Fulfill Invoicing andnot identified 6 Invoicing Do you require

639 Order Fulfill Invoicing andnot identified 6 Invoicing Do you valida

640 Order Fulfill Invoicing andnot identified 6 Invoicing Do you have an

641 Order Fulfill Invoicing andnot identified 6 Invoicing Are there any

642 Order Fulfill Invoicing andnot identified 6 Invoicing How many invo

643 Order Fulfill Invoicing andnot identified 6 Invoicing How frequentl

644 Order Fulfill Invoicing andnot identified 6 Invoicing How do you tr

645 Order Fulfill Invoicing andnot identified 6 Invoicing What differen

646 Order Fulfill Invoicing andnot identified 6 Invoicing How do you nu

647 Order Fulfill Invoicing andnot identified 6 Invoicing Do you have st

648 Order Fulfill Invoicing andnot identified 6 Invoicing Do you have st

649 Order Fulfill Invoicing andnot identified 6 Invoicing What type of

650 Order Fulfill Invoicing andnot identified 6 Invoicing Do you have d

651 Order Fulfill Invoicing andnot identified 6 Invoicing Where are you

652 Order Fulfill Invoicing andnot identified 6 Invoicing How often are

653 Order Fulfill Invoicing andnot identified 6 Invoicing What is the cri

654 Order Fulfill Invoicing andnot identified 6 Invoicing What items ap

655 Order Fulfill Invoicing andnot identified 6 Invoicing Who maintains

656 Order Fulfill Invoicing andnot identified 6 Invoicing What paper sto

657 Order Fulfill Invoicing andnot identified 6 Invoicing Where are the

658 Order Fulfill Invoicing andnot identified 6 Invoicing What remit to

659 Order Fulfill Invoicing andnot identified 6 Invoicing Do you assign

660 Order Fulfill Invoicing andnot identified 6 Invoicing How are shipp

661 Order Fulfill Invoicing andnot identified 6 Invoicing How do you ca

662 Order Fulfill Invoicing andnot identified 6 Invoicing How do you ke

663 Order Fulfill Invoicing andnot identified 6 Invoicing Why are cred

664 Order Fulfill Invoicing andnot identified 6 Invoicing How are the re

665 Order Fulfill Invoicing andnot identified 6 Open/Close P How are adjus

666 Financial M General Fina not identified 6 Revenue Do you ever re

667 Financial M General Fina not identified 6 Revenue When do you

668 Financial M General Fina not identified 6 Revenue How many Gene

669 Financial M General Fina not identified 6 Revenue When do you c

670 Financial M General Fina not identified 6 Revenue Do you distri

671 Financial M General Fina not identified 6 Revenue Do you have u

672 Financial M General Fina not identified 6 Revenue Is revenue as

673 Financial M General Fina not identified 6 Revenue Do you assign

674 Financial M General Fina not identified 6 Revenue Do you have s

675 Order Fulfill Order Entry Setup Order Process 6 Sales How do you ma

676 Order Fulfill Order Entry Setup Order Process 6 Sales Do you track S

677 Order Fulfill Order Entry Setup Order Process 6 Sales How is Sales T

681 Order Fulfill Order Entry Setup Order Process 6 Sales Do you maintai

697 Order Fulfill Order Entry Setup Order Process 6 Sales Do you have s

698 Order Fulfill Order Entry Setup Order Process 6 Sales How do you bre

699 Order Fulfill Order Entry Setup Order Process 6 Sales How do you a

700 Order Fulfill Order Entry Setup Order Process 6 Sales Do you track

701 Financial M General Fina not identified 6 Invoicing Do you automat

702 Order Fulfill not identifi not identified 6 Customers Do you have a

703 Order Fulfill not identifi not identified 6 Customers Will customers

750 Order Fulfill Invoicing andnot identified 7 Collections How do you en


752 Order Fulfill Invoicing andnot identified 7 Collections Do you send

753 Order Fulfill Invoicing andnot identified 7 Collections Do you ever a

754 Order Fulfill Invoicing andnot identified 7 Collections How do you ad

755 Order Fulfill Invoicing andnot identified 7 Collections Do you limit

756 Order Fulfill Invoicing andnot identified 7 Collections What do your

757 Order Fulfill Invoicing andnot identified 7 Collections Do you have mu

758 Order Fulfill Invoicing andnot identified 7 Collections How are multip

759 Order Fulfill Invoicing andnot identified 7 Collections What credit in

760 Order Fulfill Invoicing andnot identified 7 Collections Do you charge

761 Order Fulfill Invoicing andnot identified 7 Collections How do you ch

762 Order Fulfill Invoicing andnot identified 7 Collections Do you send d

763 Order Fulfill Invoicing andnot identified 7 Collections Do collectors

764 Order Fulfill Invoicing andnot identified 7 Collections What is the pr

765 Order Fulfill Invoicing andnot identified 7 Collections Is the process

766 Order Fulfill Invoicing andnot identified 7 Collections Do terms and

767 Order Fulfill Invoicing andnot identified 7 Collections Do you monito

768 Order Fulfill Invoicing andnot identified 7 Collections What metrics

769 Order Fulfill Invoicing andnot identified 7 Collections Do you run a

770 Order Fulfill Invoicing andnot identified 7 Collections How often is a

771 Order Fulfill Invoicing andnot identified 7 Collections Do you do cas

772 Order Fulfill Invoicing andnot identified 7 Collections What sort of b

773 Order Fulfill Invoicing andnot identified 7 Collections How do you mo

774 Order Fulfill Invoicing andnot identified 7 Collections Do you have a

775 Order Fulfill Invoicing andnot identified 7 Invoicing Do you use D

776 Order Fulfill Invoicing andnot identified 7 Invoicing How are Debi

777 Order Fulfill Invoicing andnot identified 7 Invoicing Why are Debi


779 Order Fulfill Invoicing andnot identified 7 Invoicing Do you use C

780 Order Fulfill Invoicing andnot identified 7 Invoicing How are Cust

781 Order Fulfill Invoicing andnot identified 7 Invoicing Why are Cust


783 Order Fulfill Invoicing andnot identified 7 Invoicing How do you ma

784 Financial M General Fina not identified 7 Open/Close P How are adjus

785 Order Fulfill Invoicing andProcess Remittances 7 Payments Do you enter

786 Order Fulfill Invoicing andProcess Remittances 7 Payments How are batch

787 Order Fulfill Invoicing andProcess Remittances 7 Payments How do your cu

788 Order Fulfill Invoicing andProcess Remittances 7 Payments Do you use ba

789 Order Fulfill Invoicing andProcess Remittances 7 Payments Do you use mo

790 Order Fulfill Invoicing andProcess Remittances 7 Payments Do you have c

791 Order Fulfill Invoicing andProcess Remittances 7 Payments Do you use lo

792 Order Fulfill Invoicing andProcess Remittances 7 Payments How many loc

793 Order Fulfill Invoicing andProcess Remittances 7 Payments What types of

794 Order Fulfill Invoicing andProcess Remittances 7 Payments How do you re

795 Order Fulfill Invoicing andProcess Remittances 7 Payments Do you receiv

796 Order Fulfill Invoicing andProcess Remittances 7 Payments Do you receiv

797 Order Fulfill Invoicing andProcess Remittances 7 Payments How are non-c

798 Order Fulfill Invoicing andProcess Remittances 7 Payments How do you ha

799 Order Fulfill Invoicing andProcess Remittances 7 Payments How do you h

800 Order Fulfill Invoicing andProcess Remittances 7 Payments What are your

801 Order Fulfill Invoicing andProcess Remittances 7 Payments What are your

802 Order Fulfill Invoicing andProcess Remittances 7 Payments How often do

803 Order Fulfill Invoicing andProcess Remittances 7 Payments How often do

804 Order Fulfill Invoicing andProcess Remittances 7 Payments How many pay

805 Order Fulfill Invoicing andProcess Remittances 7 Payments How many chec

806 Order Fulfill Invoicing andProcess Remittances 7 Payments What are the

807 Order Fulfill Invoicing andProcess Remittances 7 Payments Who applies c

808 Order Fulfill Invoicing andProcess Remittances 7 Payments How is cash a

809 Order Fulfill Invoicing andProcess Remittances 7 Payments Do you create

810 Financial M General Fina not identified 7 Reconciliation Do you reconc

811 Financial M General Fina not identified 7 Reconciliation How do you re

812 Financial M General Fina not identified 7 Reconciliation How often do

813 Financial M General Fina not identified 7 Reconciliation How are bank

814 Order Fulfill Invoicing andnot identified 7 Collections Do you forecas

815 Order Fulfill Invoicing andnot identified 7 Collections What are your



818 Order Fulfill Invoicing andnot identified 7 Collections Do you have a

819 Order Fulfill Invoicing andnot identified 7 Collections Do you send d

820 Order Fulfill Invoicing andnot identified 7 Invoicing Are there busi

821 Order Fulfill Invoicing andnot identified 7 Invoicing Will you need

1746 Order Fulfill Order Entry Manage Customers 19 Customer InfoWho maintains

1747 Order Fulfill Order Entry Manage Customers 19 Customer InfoDo you default

1748 Order Fulfill Order Entry Manage Customers 19 Customer InfoCan this infor

1782 Order Fulfill Order Entry Setup Order Process 19 Order Taking Do you require

1785 Order Fulfill Order Entry Setup Order Process 19 Order Taking Do you do chec

1786 Order Fulfill Order Entry Setup Order Process 19 Order Taking Do you take o

1817 Order Fulfill Order Entry Manage Customers 19 Customer InfoDo you have a

1871 Order Fulfill Order Entry Setup Order Process 20 Documents Do you use the

1872 Order Fulfill Order Entry Setup Order Process 20 Documents Do you allow p

1873 Order Fulfill Order Entry Setup Order Process 20 Documents When do you s

1874 Order Fulfill Order Entry Setup Order Process 20 Documents How many "bil

1875 Order Fulfill Order Entry Setup Order Process 20 Documents How do you in

1906 Order Fulfill Order Entry Setup Order Process 20 Documents Do you use the

1960 Order Fulfill Customer Renot identified 21 Credit Will credit me

1962 Order Fulfill Customer Renot identified 21 Credit How does the

1963 Order Fulfill Customer Renot identified 21 Credit Is a hard cop

1964 Order Fulfill Customer Renot identified 21 Credit Do you have re

2895 Financial M General Financial Accounting 29 Customers How do you gro

2896 Financial M General Financial Accounting 29 Customers How do you gr



2899 Financial M General Financial Accounting 29 Customers How many pro

2900 Financial M General Financial Accounting 29 Customers Do you send

2901 Financial M General Financial Accounting 29 Customers Do terms and

2903 Financial M General Financial Accounting 29 Other Do you ever a

2904 Financial M General Financial Accounting 29 Other How do you ad

2905 Financial M General Financial Accounting 29 Other Do you limit

2906 Financial M General Financial Accounting 29 Other Do you receiv

2909 Financial M General Financial Accounting 29 Project Billing Typically, ho

2928 Financial M General Financial Accounting 29 Project Billing Do you use sta

2929 Financial M General Financial Accounting 29 Project Billing Do you have an

2930 Financial M General Financial Accounting 29 Project Billing Are there any

2931 Financial M General Financial Accounting 29 Project Billing What type of

2932 Financial M General Financial Accounting 29 Project Billing Do you allow

2933 Financial M General Financial Accounting 29 Project Billing Do you allow

Type = Applicatio Response Revisit Y/NProcess AR

Process,Setu AR

Process,Setu AR

Process,Setu AR

Process,Setu AR

Metric AR

Setup AR

Setup AR

Setup AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Setup,Proces AR, GL

Process AR

Setup,Proces AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Setup AR

Process AR

Setup,Proces AR

Setup AR

Setup AR

Process AR, GL

Process AR, GL

Setup,Metric AR

Metric AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Metric AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Setup, ProcesAR

Process AR

Setup,Proces AR

Process AR

Process AR

Process AR

Process AR

Process, Setu AR

Process AR

Process AR

Process AR

Process,Metri AR

Process AR

Process AR

Process AR

Setup AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Metric AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR, GL

Process AR

Setup AR

Setup AR

Process AR

Setup AR

Setup AR

Process AR

Process AR

Metric AR

Setup,Proces AR

Setup,Proces AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Metric AR

Metric AR

Metric AR

Metric, Proce AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Performance AR

Performance AR

Process AR

Process AR

Process AR

Process AR

Process AR, GL

Process AR

Process OE,AR

Process OE,AR

Process OE,AR

Process OE,AR

Process OE,AR

Process OE,AR

Process OE,AR

Process OE,AR

Process OE,AR

Process OE,AR

Metric OE,AR

Process OE,AR

Process OE,AR

Process OE, INV,AR

Process OE, INV,AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Metric AR

Process AR

Process AR

Process AR

Process AR

Process AR

Process AR

Metric AR

Setup,Proces AR

Process AR, GL

Process AR, GL

Setup AR

Setup AR

Setup AR

How to use the Process Questionnaire Template

CONTENTS

- Introduction Ctrl+s

- How to use the Process Questionnaire Template Ctrl+n

- How to update the Process Questionnaire Template Ctrl+p

Introduction Ctrl+e

The Process Questionnaire provides content and structure for the interviewing activity Ctrl+m

How to use the Process Questionnaire Template Ctrl+a

You have 3 ways to select your questions, by business process, by Application Module, Ctrl+r

Ctrl+h

>>> Business Process <<<

Press Ctrl + s to activate the selection menu.

--> Click on "Select Questions by business process"

--> Select Core business process and hit OK

--> Select Sub process (blank gives you all) and hit OK

--> Click OK . You can now enter your answers. OR

Press Ctrl + P to copy your selection to the Print Sheet

>>> Application Module <<<


--> Click on "Select Questions by Apps Module"

--> Select module and hit OK

--> Click OK . You can now enter your answers. OR

Press Ctrl + m to copy your selection to the Print Sheet

>>> All Questions <<<


--> Click on "Show All Questions"

How to update the Process Questionnaire TemplateMake sure that you only make changes to the "Data sheet". You can change all the information you like in the "Data sheet", but it would normally only be the Response and the Revisit columns that should be updated.

If you want to delegate the Process Questions to multiple process teams, make sure that one person is responsible for maintaining the "consolidated" template.

Use the number (No) column to match the responses you want to copy into the "consolidated" template with the questions.

Hot Keys

Menu

New Process Selection

Copy Process selection to print sheet

New Module Selection

Copy Module selection to print sheet

Show all data

Select all questions marked for revisit

Help

Make sure that you only make changes to the "Data sheet". You can change all the information you like in the "Data sheet", but it would normally only be the Response and the Revisit columns that should be updated.

If you want to delegate the Process Questions to multiple process teams, make sure that one person is responsible for maintaining the "consolidated" template.

Use the number (No) column to match the responses you want to copy into the "consolidated" template with the questions.

Make sure that you only make changes to the "Data sheet". You can change all the information you like in the "Data sheet", but it would normally only be the Response and the Revisit columns that should be updated.

Level I Process: Module based Selection

Level II Process:

No Level III Category Process Analysis Questions Type591 Manage Customers Customers What type(s) of customers do you have? Process

592 Manage Customers Customers How do you group your customers for credit limits/credit Process,Setup

593 Manage Customers Customers How do you group your customers for statements? Process,Setup

594 Manage Customers Customers How do you group your customers for interest charges for Process,Setup

595 Manage Customers Customers How do you group your customers for payment rules? Process,Setup

596 Manage Customers Customers How many customers do you have? Metric

597 Manage Customers Customers What type of payment terms do you provide? Setup

598 Manage Customers Customers Do you provide split term payment terms? Setup

599 Manage Customers Customers Do you provide discount payment terms? Setup

605 Manage Customers Customers Do you automatically number new customers as they are Process

606 Manage Customers Customers Do you automatically number customer business purposesProcess

607 Manage Customers Customers Do you track and record relationships between customers eProcess

608 Manage Customers Customers Do you create reciprocal customer relationships wheneverProcess

609 Manage Customers Customers Do you send customers statements? Process

610 Manage Customers Customers Do you have multiple "remit tos"? Process

611 Manage Customers Customers How are multiple "remit tos" determined for each custome Process

612 Manage Customers Customers What credit information is tracked for each customer? Process

613 Manage Customers Customers Do terms and conditions of customer agreements and/or pProcess

614 Manage Customers Customers How do you maintain/audit your customer data? Process

615 Manage Customers Customers Do you have a prospect system separate from the receiv Process

617 Manage Customers Customers Who has access to your customer database? Process

618 Manage Customers Customers Do you have the same customers repeated multiple times inProcess

619 Manage Customers Customers How do you track customers with different or multiple bill Process

620 Manage Customers Customers Who maintains your customer information? Process

621 not identified Invoicing How do you receive notice to create/generate an invoice toProcess

622 not identified Invoicing How do you link the specific products/services that you selSetup,Process

623 not identified Invoicing Do you regularly invoice customers for the same items? Process

624 not identified Invoicing Do you use standard invoice lines with default pricing and Setup,Process

625 not identified Invoicing Do you ever use invoice forms and/or the invoice entry proProcess

626 not identified Invoicing Do you use Debit Memos? Process

627 not identified Invoicing How are Debit Memos accounted for? Process

628 not identified Invoicing Why are Debit Memos used? Process

629 not identified Invoicing What items appear on Debit Memos? Process

630 not identified Invoicing Do you use Customer Account Credit Memos? Process

631 not identified Invoicing How are Customer Account Credit Memos used? Process

632 not identified Invoicing Why are Customer Account Credit Memos used? Process

633 not identified Invoicing What items appear on Customer Account Credit Memos? Process

634 not identified Invoicing Do you enter invoices in batches? Process

635 not identified Invoicing How are batch invoices defined? Setup

636 not identified Invoicing Do you use batch controls, such as counts and amounts? Process

637 not identified Invoicing What are the units of measure you use when you bill cust Setup,Process

638 not identified Invoicing Do you require taxes to be established for use when prepaSetup

639 not identified Invoicing Do you validate the tax rate against a Customer’s Ship T Setup

640 not identified Invoicing Do you have any subsidiaries that bill customers in a fore Process

641 not identified Invoicing Are there any other foreign currency issues regarding inv Process

642 not identified Invoicing How many invoice types do you have? Setup,Metric

643 not identified Invoicing How frequently do you invoice your customers? Metric

644 not identified Invoicing How do you track sales revenue on invoices? How is it re Process

645 not identified Invoicing What different shipping methods do you use? Process

646 not identified Invoicing How do you number your invoices? Process

647 not identified Invoicing Do you have standard default line items that you use? Process

648 not identified Invoicing Do you have standard default line items that you use or ar Process

649 not identified Invoicing What type of units of measure do you use? Process

650 not identified Invoicing Do you have different price schedules dependent on cust Process

651 not identified Invoicing Where are your price schedules maintained? Process

652 not identified Invoicing How often are sales orders invoiced? Metric

653 not identified Invoicing What is the criteria to invoice? Process

654 not identified Invoicing What items appear on your invoices (inventory? non-invenProcess

655 not identified Invoicing Who maintains your valid payment terms? What are they Process

656 not identified Invoicing What paper stock is used to print the invoices? Process

657 not identified Invoicing Where are the invoices printed? How many printers and wProcess

658 not identified Invoicing What remit to address is assigned for your invoices? Process

659 not identified Invoicing Do you assign shipping charges for your invoices? Process

660 not identified Invoicing How are shipping charges calculated? Process

661 not identified Invoicing How do you calculate your tax charges? What are the rat Process

662 not identified Invoicing How do you keep your tax rate information up to date? Process

663 not identified Invoicing Why are credit memos used? Process

664 not identified Invoicing How are the revenue, receivable, freight and tax accounts Process

665 not identified Open/Close Periods How are adjustments to closed periods handled? Process

666 not identified Revenue Do you ever recognize revenue from a single transaction oProcess

667 not identified Revenue When do you recognize revenue? Process

668 not identified Revenue How many General Ledger accounts do you distribute to? Setup, Process

669 not identified Revenue When do you create or recognize outstanding receivables Process

670 not identified Revenue Do you distribute earned and unearned revenue? What a Setup,Process

671 not identified Revenue Do you have unbilled receivables? Process

672 not identified Revenue Is revenue assignment associated with sales people infor Process

673 not identified Revenue Do you assign non-revenue credit to sales people? Process

674 not identified Revenue Do you have special revenue recognition for long-term a Process

675 Setup Order Process Sales How do you maintain and assign salespeople to customer Process, Setup

676 Setup Order Process Sales Do you track Sales Territory Information? Process

677 Setup Order Process Sales How is Sales Territory Information for tracking purposes d Process

681 Setup Order Process Sales Do you maintain mandatory and/or optional reviews in your Process

697 Setup Order Process Sales Do you have sales representatives? How many? Process,Metric

698 Setup Order Process Sales How do you breakup territory for sales? Process

699 Setup Order Process Sales How do you assign commissions? Process

700 Setup Order Process Sales Do you track non-revenue sales credits? Process

701 not identified Invoicing Do you automatically determine the general ledger accounts Setup

702 not identified Customers Do you have a central registry of customers which supp Process

703 not identified Customers Will customers of different businesses be supplied with Process

750 not identified Collections How do you enter/manage a credit amount owed to the c Process

751 not identified Collections How do you enter/manage a credit amount owed to your Process

752 not identified Collections Do you send customers statements? Process

753 not identified Collections Do you ever adjust receivables? Process

754 not identified Collections How do you adjust receivables? Process

755 not identified Collections Do you limit the amounts when adjusting receivables? Process

756 not identified Collections What do your agings look like? Process

757 not identified Collections Do you have multiple "remit tos"? Process

758 not identified Collections How are multiple "remit tos" determined for a customer? Process

759 not identified Collections What credit information is tracked for each customer? Process

760 not identified Collections Do you charge finance charges? Process

761 not identified Collections How do you charge finance charges? Process

762 not identified Collections Do you send dunning letters to customers? Process

763 not identified Collections Do collectors actively call customers on delinquent items? Process

764 not identified Collections What is the process for tracking actions to collect on del Process

765 not identified Collections Is the process for tracking actions to collect on delinque Process

766 not identified Collections Do terms and conditions of customer agreements and/or pProcess

767 not identified Collections Do you monitor your collectors performance? Process

768 not identified Collections What metrics are used to monitor collections performance Metric

769 not identified Collections Do you run a detailed expense statement periodically? Process

770 not identified Collections How often is a detailed expense statement run and to whomProcess

771 not identified Collections Do you do cash requirements forecasting? Process

772 not identified Collections What sort of buckets do you use for cash requirements forecProcess

773 not identified Collections How do you monitor customer account status? Process

774 not identified Collections Do you have a separate aging for collectors? Process

775 not identified Invoicing Do you use Debit Memos? Process

776 not identified Invoicing How are Debit Memos accounted for? Process

777 not identified Invoicing Why are Debit Memos used? Process

778 not identified Invoicing What items appear on Debit Memos? Process

779 not identified Invoicing Do you use Customer Account Credit Memos? Process

780 not identified Invoicing How are Customer Account Credit Memos accounted for? Process

781 not identified Invoicing Why are Customer Account Credit Memos used? Process

782 not identified Invoicing What items appear on Customer Account Credit Memos? Process

783 not identified Invoicing How do you maintain/audit your customer data? Process

784 not identified Open/Close Periods How are adjustments to closed periods handled? Process

785 Process Remittances Payments Do you enter your payments in batches? Setup

786 Process Remittances Payments How are batches identified? Setup

787 Process Remittances Payments How do your customers generally pay invoices?single check Process

788 Process Remittances Payments Do you use batch control counts and amounts? Setup

789 Process Remittances Payments Do you use more than one bank account and/or cash acc Setup

790 Process Remittances Payments Do you have customers who pay other customers’ invoice Process

791 Process Remittances Payments Do you use lockboxes? Process

792 Process Remittances Payments How many lockboxes do you use? Metric

793 Process Remittances Payments What types of payments are received and input? (i.e. checSetup,Process

794 Process Remittances Payments How do you receive and input payments? Setup,Process

795 Process Remittances Payments Do you receive deposits and/or prepayments? Process

796 Process Remittances Payments Do you receive non-customer related payments? Process

797 Process Remittances Payments How are non-customer related payments accounted for? Process

798 Process Remittances Payments How do you handle payments without remittance informat Process

799 Process Remittances Payments How do you handle payments from unknown sources? Process

800 Process Remittances Payments What are your policies and procedures about adjusting p Process

801 Process Remittances Payments What are your policies and procedures about reversing p Process

802 Process Remittances Payments How often do you adjust payments? Metric

803 Process Remittances Payments How often do you reverse payments? Metric

804 Process Remittances Payments How many payments do you receive in a month? Metric

805 Process Remittances Payments How many checks are returned by the bank in a period? Metric, Process

806 Process Remittances Payments What are the reasons for checks being returned by the ba Process

807 Process Remittances Payments Who applies cash? Process

808 Process Remittances Payments How is cash applied? Process

809 Process Remittances Payments Do you create chargebacks (Debit Items) for customer de Process

810 not identified Reconciliation Do you reconcile payments with the bank? Process

811 not identified Reconciliation How do you reconcile payments with the bank? Process

812 not identified Reconciliation How often do you reconcile payments with the bank? Process

813 not identified Reconciliation How are bank reconciliation errors handled? Process

814 not identified Collections Do you forecast cash collection for collectors? Performance

815 not identified Collections What are your goals for cash collection and DSO? Performance

816 not identified Collections How do you enter/manage a credit amount owed to the c Process

817 not identified Collections How do you enter/manage a credit amount owed to your Process

818 not identified Collections Do you have a central registry of customers which supp Process

819 not identified Collections Do you send dunning letters to customers? Process

820 not identified Invoicing Are there businesses in different GL Set of Books whom yProcess

821 not identified Invoicing Will you need to invoice for the same items from different Process

1746 Manage Customers Customer Informatio Who maintains customer information? Process

1747 Manage Customers Customer Informatio Do you default other information (payment terms, shippingProcess

1748 Manage Customers Customer Informatio Can this information be changed and updated at the time oProcess

1782 Setup Order Process Order Taking Do you require hard copy of the customer purchase order pProcess

1785 Setup Order Process Order Taking Do you do check customer credit prior to entering an orde Process

1786 Setup Order Process Order Taking Do you take orders only from approved customers? Process

1817 Manage Customers Customer Informatio Do you have a central registry of customers which supp Process

1871 Setup Order Process Documents Do you use the invoice as a ship confirmation to the cust Process

1872 Setup Order Process Documents Do you allow partial payments of invoices? Process

1873 Setup Order Process Documents When do you send the invoice. With each shipment? Process

1874 Setup Order Process Documents How many "bill-to’s" do you maintain for each customer? Metric

1875 Setup Order Process Documents How do you interface to your invoice system? Process

1906 Setup Order Process Documents Do you use the invoice as a ship confirmation to the cust Process

1960 not identified Credit Will credit memos be issued automatically upon return, or Process

1962 not identified Credit How does the credit department get the return goods info Process

1963 not identified Credit Is a hard copy credit memo issued? Process

1964 not identified Credit Do you have return rules that initiate credit memos? Process

2895 Customers How do you group your customers for credit limits, credit Process

2896 Customers How do you group your customers for statements? Process

2897 Customers How do you group your customers for interest charges for Process

2898 Customers How do you group your customers for payment rules? Process

2899 Customers How many project customers do you have? Metric

2900 Customers Do you send customers statements? Process

2901 Customers Do terms and conditions of customer agreements and/or pProcess

2903 Other Do you ever adjust receivables? Process

2904 Other How do you adjust receivables? Process

2905 Other Do you limit the amounts when adjusting receivables? Process

2906 Other Do you receive deposits and/or prepayments? Process

2909 Project Billing Typically, how many project-related payments do you rec Metric

2928 Project Billing Do you use standard invoice lines with default accounting Setup,Process

2929 Project Billing Do you have any subsidiaries that bill customers in a fore Process

2930 Project Billing Are there any other foreign currency issues regarding in Process

2931 Project Billing What type of payment terms do you provide? Setup

2932 Project Billing Do you allow split payment terms? Setup

2933 Project Billing Do you allow discount payment terms? Setup

Application Response Revisit Y/NAR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR, GL

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR, GL

AR, GL

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR, GL

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR, GL

AR

OE,AR

OE,AR

OE,AR

OE,AR

OE,AR

OE,AR

OE,AR

OE,AR

OE,AR

OE,AR

OE,AR

OE,AR

OE,AR

OE, INV,AR

OE, INV,AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR

AR, GL

AR, GL

AR

AR

AR

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

Main Process Sub Process

No No

1

Procurement 2

Procurement 3

Financial Management 4

Procurement 5

Order Fulfillment 6

Order Fulfillment 7



Sales & Market Management 10

Planning and Forecasting 11

Materials Management 12


Quality Management 14

Product Development 15



18

19

20

21

22

23

24

25

26

27

28

29

AIM Sub Process Name

General Business

Purchase Request to Material Receipt

Invoice Receipt to Pay Invoice

Asset Addition to Asset Retirement

Employee Expense Request to Employee Expense Disbursement

Sales Order to Customer Invoice

Customer Invoice to Payment Reconciliation

Budget to Forecast

Financial Information Receipt to Financial Statements

Market Demand to Sales Forecast

Planning to Master Scheduling

Work Orders to Finished Goods

Material Handling

Quality Management Quality Event to Disposition or Corrective Action

Engineering Change Requests to Implementation

Inventory Accuracy to Adjustments

Product Costing to Period Close and Analysis

New Product Introduction to Pricing and Positioning

Order Placement to Customer Receipt

Shipping Confirmation to Customer Invoice Receipt

Return Request to Customer Receipt

Distribution Planning to Delivery

Prospecting to Sales Generation

Order Placement to Commissions Calculation

Employee Setup to Employee Tracking and Reporting

Payroll

Request for Proposal (RFP) to Cost Accumulation

Project Cost Collection to Project Billing

OBM Sub Process Name

Level 2 / Level 3

Ordering

Accounts Payable

Asset Management

Ordering / Process Expense Reports

Order Entry & Scheduling / Manage Orders


Budgeting

Financial Reporting

Pre-Sales Activity

Mange Engineering Change Order

Manage Inventory

Manage Cost Accounting and Cost Allocation