RBAP-MABS Supervisors Forum 1

Instilling Staff Discipline

June 22 – 23, 2004

RBAP – MABS Program

RBAP-MABS Supervisors Forum 2

Traditional vs. Positive Discipline Approach

Element Traditional PositiveGoal Compliance CommitmentFocus Employee ProblemResponsibility Supervisor EmployeeTime Frame Past FutureCommunication AT the Employee WITH the

Employee

Mode Parent > Child Adult < > AdultProcess Punishment CoachingClimate Authoritarian Collaborative

RBAP-MABS Supervisors Forum 3

Consequences of PunishmentUndesireable

EmployeeBehavior

Negative Consequence

From Supervisor

Decrease in Undesireable

Behavior

Anger Apathy Absence

Stimulus

Response

S/T Consequence

L/T Consequence

RBAP-MABS Supervisors Forum 4

The Process of Positive Discipline

IDENTIFY

ANALYZE

DISCUSSDOCUMENT

FOLLOW-UP

RBAP-MABS Supervisors Forum 5

Coaching Staff on Behavior Affirm personal goodness and value

Active listening

Praise near past positive behavior

Restate the activities’ goal

Consequences of inadequate behavior

Elicit ownership for inadequate behavior and effects on others

Suggest solutions

Suggested solutions consequences

Elicit a clear and simple action plan contract and check points

RBAP-MABS Supervisors Forum 6

Role Playing Exercise

Each group will identify a critical staff disciplinary situation actually experienced.

Role play the disciplinary process using the traditional and positive approaches.

Each presentation should not last more than 10 minutes.