Rb Case Study Mortein

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    Agenda

    Mortein History & Background

    The Pest Control Market

    Competitor Overview

    Consumer Insights

    Key Challenges Exploring New avenues of growth - Questions

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    Brand Background

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    Mortein (History)

    Manufactured as an insecticidal powder in the 1870s by J Hageman a Germanimmigrant to Australia.

    Mortein mort (dead one) ein (one).

    Hageman used crushed chrysanthemum flowers to produce a pyrethrum extract.The powder was originally sprinkled about.

    1920s a squeeze puffer was developed.

    1928 Hageman developed a liquid version. He combined this with kerosene andhad a pump pack designed (the traditional flint gun) which allowed the insecticideto be sprayed into the air or onto the pests themselves.

    Mortein was first advertised in a lengthy infomercial in 1956 and was one of the firstTV ads to be produced and shown.

    Hagemans product was distributed wholesale by Samuel Taylor who ran his ownbusiness until his death in 1995. Soon after that the business went broke.

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    Mortein (History)

    In 1909 F.S Steer and Thomas Jackson acquired the business. They revived theSamuel Taylor business and set it up as a proprietary company in 1937 as SamuelTaylor Pty Ltd.

    By 1953 Mortein was already a household name when the Samuel Taylor companypioneered the aerosol industry in Australia by introducing the Pressure Pak.

    In 1969 the Samuel Taylor company was bought by Reckitt and Coleman.

    Mortein was developed and made in Australia and is been the leading brand ofhousehold insecticide in Australian homes for more than a century

    Mortein is the #1 Pest Control brand in Australia

    Mortein is the most recognised and most widely used household insecticide inAustralia

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    Mission:

    To help families enjoy the great Australian way of life freefrom annoying and disease carrying pests

    Vision:

    Be the undisputed leader in providing innovative, smart and safe

    solutions to everyday pest problems through the intimate

    understanding of Australian families

    Mortein Vision & Mission

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    MORTEIN

    73%

    Rodent Control

    6%

    FIK

    21%

    CIK

    41%Area Repellents

    7%

    Bombs

    8%

    Coils

    3%

    Electrics

    5%Ant 5%

    Bombs 7%

    Outdoor Surface 14%

    Baits 5%

    Portfolio Structure Australia

    Indoor Surface 10%

    FIK

    20%Rodent

    5%

    Coils 3%

    Electrics 4%

    73%

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    Pest Control Category

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    $123m

    $139m

    +4.4 %

    +15.1%

    +2.5 +25.2 -29.7%

    -7.3%

    Season 03/04 Season 04/05 Season 05/06 Season 06/07

    $118m

    The pest control category is highlyseasonal

    $129m

    PIR segmentdown -$5Mversus YA

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    The pest control category is a diverse& complex portfolio

    EL

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    90%

    100%

    Others

    PL

    SCJ

    RB

    FIK

    IS

    S

    OSS

    DI

    Y

    Bo

    mb

    Ba

    its

    An

    t

    AR

    EP

    Moth

    PI

    R

    Ro

    dent

    60.552.4

    73.

    3

    73.8

    81.4

    73.1

    50.0

    25.2

    82.

    7

    75.0

    32.4

    22.028.7

    26.

    7

    24.218.6

    26.8

    33.6

    17.3

    9.6

    17.514.1

    4.3

    4.7

    50.0

    39.2

    10.8

    67.6

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    Segment OverviewValue Split

    Pest Control is a highly segmented market with 48% of the market split between 9 similarsized segments

    FIK, ISS & PIR are the 3 largest value segments

    AC Nielsen Scan Data

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    Total Pest Value Share & Growth

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    Consumer Overview

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    75 %of Australian Households

    purchasePest Controlproducts.

    Household Penetration

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    What triggers consumers toenter the category?

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    OUTWARD

    INWARD

    AFFILIATION

    DOMINATION

    FREEDOM (23%)Pests are:A nuisance BUT a part of nature

    Motivated by:- Low level of anxiety

    - Harmony with nature

    Product Benefits:- Safe to use/ not harmful for pets & kids- Natural ingredients & pleasant fragrance

    --> LIVE & LET LIVE

    POWER (15%)Pests are:Maddening

    A blot on the perfection of their home

    Motivated by:- Feeling of superiority

    - House pride

    - Hunting, battling & killing

    - Power & assertion

    Product Benefits:- Strong, powerful & fast

    - Instant kill

    -->VICTORY

    -SECURITY (37%)Pests are:- A threat/ unsafe

    - DirtyMotivated by:-High level of anxiety about pests &harmful chemicals

    - Creating a safe environment for loved ones- Need to feel safe, secure & shieldedProduct Benefits:Safe to use/not harmful for pets, kids & environment

    --> PROTECTION

    -CONTROL (25%)Pests are:Intruders

    Motivated by:- Concern over social judgment- Desire to feel in-control- High level of anxietyProduct Benefits:- Powerful, long-lasting action- Methodical application- Efficacious prevention

    --> EMPOWERMENT

    A new approach to growing the Pest Control categorybased on consumer need states

    TNS Consumer Segmentation

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    Consumer buying profiles

    Light Buyers Medium Buyers

    Heavy

    Buyers

    Heavy buyers: 20 % of HH -> 48 % volume

    Medium buyers: 40% of HH -> 37 % volumeLight buyers: 40 % of HH -> 15 % volume

    Freedom & Security

    Control & Power

    ACNielsen homescan

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    Shopping the Category

    Low pre-trip planning

    Is a long drawn out process.

    consumers are overwhelmed and need to self-educate themselves

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    Purchasing decision hierarchy

    Pest Type

    Format Type

    Area Used

    Brand

    Price

    dec

    reasingimportance

    Colmar Brunton ShopperWatch

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