Ray Davis 202 Meadow St. Ext, Framingham, MA 01701Phone: 913-744-1486 · Email: soulerflare@gmail.com

Instructional Designer / Curriculum Development / Technology Training

Experienced training professional committed creating content that makes a personal and professional difference for learners, while driving timely business results.

TECHNICAL SKILLS_____________________________________________________________________________________ Lectora (versions 9-12) Camtasia (video creation & editing) Salesforce.com InfoMapping Microsoft Office – Word, PowerPoint, Excel HTML, HTML5 Articulate Google – Drive, Forms, Docs, Sheets, Slides SABA/LMS Audacity (audio editing) Apple – Pages, Keynote, Numbers Skype, FaceTime, IM

Professional skills_____________________________________________________________________________________ Written & Oral

Communication Classroom and online workshops Project management

Mager (certified) Curriculum development Job and task analysis ADDIE Course development Certified tech writer Mobile learning Content design Research Web learning Formative and summative assessments HPI

Topical expertise____________________________________________________________________________ Adult learning Telecom/Wireless Social media/Internet Sales skills Business and Financial Acumen History Sales processes Coaching and personal development Staffing/recruiting Sales management Customer care/telesales/call center Human resources

Experience_____________________________________________________________________________________Sprint Corporation Kansas City/Boston 2001 – PresentSr. Instructional Designer Supported the Business Sales organization for 15 years and supported other business units, as needed, such as customer care,

telesales, marketing, executive development, wholesale, and IT. Developed training for beginning reps through top performers and business sales management. Consulted with business partners to determine appropriate training and performance support interventions. Partnered with SMEs, decision makers, and sales coaches to gather key information for training development. Authored numerous curricula, courses, and performance support tools to teach, improve, and excel performance. These include

instructor-led classroom training, blended learning, web-based, virtual workshops, and mobile learning. Authored or co-authored four different Business Sales New Hire Programs to support the changing needs of the business. These

programs have often served as models for New Hire programs in other organizations. Developed meaningful follow up strategies to ensure the learning sticks. Recognized by colleagues and business partners for excellence in my training materials and the business results they drive.

Education & Accomplishments_____________________________________________________________________________________University of Kansas Lawrence, KS 1988Bachelor of Science – Education HistoryJohnson County Community College Overland Park, KS 2001Technical Writing CertificationPublished Author Louisburg, KS 2015