Ray White Property Management

the difference is in the detail

maxim

isng returns

maximising returns

At Ray White Property Management our ambition is to add value over and

above the traditional functions of property management. We understand your

property is a signifi cant asset and that your chief objective is to maximise

the return on your most valued investment.

We’ve invested in the best technology, systems and procedures to take

care of collecting rent, coordinating repairs and maintenance as well as fi nding

the right tenant. Our team will also focus on the bigger picture when it comes

to your investment – that means working with you to maximise the potential

of your property portfolio.

Your property management team is here to help you

• Understand how changes in the market will impact your investment

• Understand the investment strategies available to you

• Understand how to improve the yield from your property, and

• Feel confi dent as an investor in real estate.

We believe property management is about helping you create wealth

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group strength

group strength

In this industry there is nothing more powerful than experience. Founded over

106 years ago Ray White is Australasia’s largest real estate group and still family

owned, ensuring that those original family values are preserved. Today we employ

more than 2,000 trained property managers in 800 offi ces around Australia.

For our clients this means a greater level of care, attention and a commitment

to excellence in everything we do.

As a client of Ray White you benefi t from this group strength via

• The industry’s most signifi cant investment in education and training

• A culture of striving for excellence and innovation

• The sharing of policy and best practice via our online portal, and

• Our Group’s fi rst class understanding of the rules that apply to

property management.

The Ray White Network offers greater value through our collective expertise

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groupstrength

systems &

technology

systems & technology

As a client of Ray White you have access to the industry’s most advanced

property management technology.

Our ‘Blueprint for Property Management’ distills over 106 years of on the job

learning into an interactive education and training hub that forms the core of the

Ray White quality approach. Our Blueprint is unique to Ray White and a feature

that no other real estate group can rival. We also understand that to be the best

at what we do, we must innovate for the industry as a whole. So the Group invests

in research and development that raises the professional bar across the Australian

real estate landscape.

To bring you exceptional service we increase effi ciencies, not fees

Ray White’s unique

technology offers you

Confi dence

Your requirements as a landlord

are met by the team rather than the

individual, thanks to a communications

platform developed for compliance

and collaboration.

The best trained

property managers

At Ray White we run daily online

training sessions to ensure that our

property managers are fully equipped

with the knowledge and skills required

to manage your property.

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systems

&technology

inte

grity

investor confidence

investor confi dence

Ray White Townsville Riverside

Ray White Townsville Riverside is a dynamic team of professional achievers

who excel through enthusiasm, determination and a commitment to delivering a

superior service; surpassing clients’ expectations at every opportunity.

Dedicated to excellence; successful yet ambitious, Ray White Townsville

Riverside is a team respected for their honesty and ethical approach. A

dedication to continuous improvement provides a foundation to achieve the best

results and satisfaction for their clients while being recognised as industry

leaders in the Townsville area.


Shop 8 / 56 Yolanda Drive

Annandale, Townsville Qld 4814

P (07) 4725 2144

Brad Read

Brad has been the Principal of Ray White Townsville Riverside since April 2008.

Brad is the Property Manager and Principal which allows for that personal touch

for clients knowing that their property will be managed by the Principal of the

Agency. Previously Brad has worked for a Land Developer for 5 years as the

Special Projects Officer and managing his own Investment Properties for over 7

years.

“I believe property management is about helping

you create wealth and at Ray White Property

Management the difference is in the detail.”

Brad Read

Principal and Property Manager


P (07) 4725 2144

Melissa Wetherell

Melissa is excited to be your local Ray White Townsville Riverside Property

Manager. With over six years experience in property management, both in

Queensland and New South Wales and having been raised in Townsville,

Melissa is well equipped with local knowledge and experience to assist you in

looking for your next rental or managing your investment property.

“I understand the challenges you face and the

opportunities for us to work together to increase

your wealth now and in the future.”

Melissa Wetherell

Property Manager


P (07) 4725 2144

What our clients say

“Ray White Townsville Riverside are more than just

property managers. They are partners with us in our

biggest investment asset. Our returns improved and we

had peace of mind.”

My real estate investment in Townsville has provided me with the

geographical diversification required for a balanced property portfolio. It

does, however, present the challenge of managing the property as an “out of

town” investor.

To assure me that the property is effectively managed, I was seeking a

property manager with the following attributes:

• Responsive communication

• Proactive issues management

• Sound knowledge of local market

• Competent industry understanding

Brad and Rhonda from Ray White Townsville Riverside have met that criteria

and I have confidence in their property management and letting service.

Ray Cameron, Brisbane (current investor)

My wife and I took up a 2 year transfer interstate in 2009 and asked Ray White Townsville Riverside for assistance to let our family home in Riverside Gardens. Ray White took a very professional approach to this request and arranged effective advertising and signage to complete a professional tenancy application within a short time frame. Since the tenancy began approx 6 months ago we have been very impressed with the reporting, statements and overall property management provided. In particular as interstate owners we feel that Ray White Townsville Riverside have gone out of their way on occasions to send photos through to provide peace of mind that our property is being well maintained. We have no hesitation in recommending the team. Rob Winter-Cooke & Elizabeth Rosier, Melbourne (current investor)

What our clients say.....

My wife and I began to build our real estate portfolio two years ago, and

have searched all of Townsville looking for an agent that meets our lofty

standards. Being a local, the reputation of and performance of a property

manager is paramount to the continued success of your investment. Our

real estate portfolio in Riverside Gardens has been built with growth and

cash flow in mind.

Our requirements and pre selection criteria from our property manager are

as below:

• Advanced local knowledge;

• Understanding our investment goals and requirements;

• Proactive in all aspects of property management;

• Niche portfolio of properties on their rent roll (to avoid getting lost in

the numbers);

• Attention to detail;

• Personal advice and service

I can confidently say that Rhonda and Brad from Ray White Townsville

Riverside have surpassed our requirements. Since signing with them, we

continue to recommend similar minded Investors to them. Of particular note,

the detail and thoroughness of the photo and pre inspection reports Rhonda

complies on each new property, is far in advance of any property manager I

have interviewed in Townsville. This attention to detail has re assured us

that our investments are in the “best hands” in town.

Adam and Louise Need, Townsville (current investor)

Being overseas owners I have found that the team at Ray White Townsville

Riverside have made renting our house hassle free. They have always put

in the extra effort to ensure our job is easy, including but not limited to: the

advertising and renting of our house; the organisation of all maintenance in a

timely fashion; the organisation/access for updating of decor; and they have

always kept us very well informed on all matters. We have never needed to

worry about the status of the house with continuous feedback and I feel I can

rely on Ray White Townsville Riverside to assist in organising &/or

cooperation of any access to the property.

My only regret is that we didn’t get them sooner!!! - THANKYOU!

Priscilla Staltari and Matthew Kirke, Baldivis (current investor)

Selecting the Right Package

Benchmark Package

With our Benchmark Package you

can rest assured that your property

will be expertly managed. It

provides all the essential property

management services provided to

the highest standards in the

industry. It also has a high degree

of care and attention to your

individual needs as an investor.

Inclusions

Rent arrears

Rent reviews

Repairs and maintenance

Tenant vetting

Tenancy tribunals, appreciations

and appearances

Tenancy agreement renewals

Tenancy terminations

Breach notices

Key audits

Pre-vacating inspections

Exit condition report

Management of goods left

behind upon vacancy

Bond disbursements

Management Fee 8.5% of rental

collected + GST

Administration Fee $5.00 per

month + GST

Letting Fee – First weeks rent per

letting + GST

Wealth Package

As the name suggests our Wealth

Package is designed to build you

wealth now and in the future

through astute property investment.

As our complete property

management solution it

encompasses all the features of the

Benchmark Package with the

personalised attention and

specialist advice on how to

maximise returns and effectively

expand your property portfolio.

Inclusions

Benchmark Package

Investment advice

Portfolio guidance

Insurance review and appraisal

Mortgage review and appraisal

Management Fee 9.5% off rental

collected + GST

Administration Fee $5.00 per

month + GST

Letting Fee – First weeks rent per

letting + GST

As you know, an investment in property is subject to a range of fi nancial dynamics, with mortgage, yield and security carrying equal weight at the top of the list. The Ray White Group’s strength lies in getting this balance right so we can help you effectively lower costs and maximise return on your property.

We look beyond property management to deliver you real choice

Ray White Residential

Ray White was established in 1902 in the small Queensland country town of Crows Nest. Now approaching 1,000 individual offi ces in Australia, New Zealand and South East Asia, Ray White’s property market share is constantly growing with over $25 billion worth of property sold last year.

Clients and their best interests are at the heart of every single decision made at Ray White, which is why Ray White has evolved into Australasia’s most successful real estate business.

Ray White Rural

Ray White Rural is represented by over 80 individually owned and operated franchises spread across Australia to service rural property, regional residential and livestock sales.

Known as a leader in marketing some of Australia’s best known rural properties, Ray White Rural covers all aspects of the industry including irrigation, grazing, agriculture, lifestyle and horticulture properties.

Loan Market

Through your property manager you have access to our Loan Market Mortgage team. We will look at how best to structure your loan to maximise the returns and tax benefi ts of property investing and minimise the cost.

You might have negotiated good rates when you purchased but we can make sure your structure is the best now and into the future to deliver even greater wealth.

Ray White Concierge

With Ray White’s unique Concierge service, moving house doesn’t need to be a headache. With just one phone call Concierge takes care of everything – from arranging your connections, disconnections, insurance and home loans, to keeping you informed of the latest opportunities relevant to your property. Concierge is just one more way Ray White adds value for clients.

Ray White Invest

Ray White Invest offers you a more diversifi ed way to invest in real estate. Through a team of market experts we have created investment products that support Australian property development and have currently raised over half a billion dollars for commercial and residential projects.

If you have investment goals beyond the traditional tenanted property model, your property manager can put you in touch with the relevant expert at Ray White Invest to discuss further.

Ray White Insurance

Another critical part of the investment decision is choosing your insurance.

Ray White Insurance can help you navigate this and understand the policy that is best for you. Not only can we actually help you write the policy and go through all the paperwork with you, but we make it as painless as possible.

raywhite.com

© 2009 Ray White Group.

Ray White is the most googled brand in Australia

Ray White is Australasia’s largest property advertiser

Ray White manages over 200,000 properties

across Australia and New Zealand

Ray White helped 25,000 tenants move last year

Ray White employs over 5,000 sales agents and

10,000 real estate professionals in total

raywhite.com is the largest independent internet site

in Australasia, exceeding 420,000 visitors each month

Ray White is the only group that can offer a

complimentary service for vendors and purchasers

which facilitates settling in more quickly, more easily,

with greater support and with a minimum of fuss

via our Concierge service

Loan Market consists of around 500 mortgage

brokers and staff across every state in Australia

and in New Zealand; securing in excess of

AUD$600 million per year in home finance.

did you know

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Ray White Property Management