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IBM Lotus Sametime 7.5
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Ray Chan, Advisory I/T Specialist, IBM China/HK Ltd
IBM Lotus Sametime 7.5
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IBM, the IBM logo, Domino, Lotus, the On Demand Business logo, Notes, Sametime, QuickPlace, WebSphere, DB2, AIX, zSeries, Workplace and the Workplace family of marks are trademarks of International Business
Machines Corporation in the United States, other countries, or both.
Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.
Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in the United States, other countries, or both.
Linux is a trademark of Linus Torvalds in the United States, other countries, or both.
Other company, product or service names may be trademarks or service marks of others.
The information contained in this documentation is provided for informational purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this documentation, it is provided “as is” without warranty of any kind, express or implied. In addition, this information is based on IBM’s current product plans and strategy, which are subject to change by IBM without notice. IBM shall not
be responsible for any damages arising out of the use of, or otherwise related to, this documentation or any other documentation. Nothing contained in this documentation is intended to, nor shall have the effect of, creating any warranties or representations from IBM (or its suppliers or licensors), or altering the terms and
conditions of the applicable license agreement governing the use of IBM software.
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Future productivity will largely come from the way people innovate, the efficiency with which they can translate innovation into value and how
effectively people can work together to make timely well informed decisions.
Business Drivers: Growth and Profitability
Over the past 20 years we have focused on:
Process automation
Process reengineering
Supply chain optimization
Just in time inventory
Continual process improvement
Customer relationship management
Collaboration
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Innovation Matters Deeply: 2006 CEO Study
Source: “Expanding the Innovation Horizon: The Global CEO Study 2006,” IBM Global Services
Business model innovation matters
Make your business model different
Collaborative innovation is critical
Use technology as an innovation catalyst
Orchestrate from the top down
Align the organization and the business
Productivity
InnovationCollaboration
Growth Cycle
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10 20 30 40 50
Reduced costsHigh quality/customer satisfactionAccess to skills/productsIncreased revenueAccess to markets/customersOverall speed, strategic flexibilityReduced risk/capital investmentFaster time to marketFocus and specializationFixed to variable costs
Source: “Expanding the Innovation Horizon: The Global CEO Study 2006,”IBM Global Services
CEOs report unexpected benefits from collaboration Percent of Respondents
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Ideas come from all overCEOs: Sources of new ideas and innovation
External Internal
Business partners Employees (general population)
Customers Sales or service units
R&D (internal)Consultants
OtherCompetitors
Think tanksAssociations, trade groups, conference boards
Academia
45% 35% 25% 15% 5%
Internet, blogs, bulletin boards
5% 15% 25% 35% 45%
How do you harness the creative potential of all the potential sources of new ideas and innovation both inside and outside of the enterprise?
IBM Institute for Business Value, CEO Study 2006
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Innovation is about people!
We are witnessing profound changes in the global business environmentThe Internet changes everythingPeople are driven to collaboratePeople are pervasively connected to each otherPeople are pervasively connected to informationPeople have increasing access to expertisePeople can make increasingly time efficient well informed decisions
…. all in context
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Real-time collaboration started with presence but grows into a unified communication & collaboration platform for business
Access to people and information
Real-timeCollaboration
High
Low
Flexibility and speedof communicationsLow High
Presence
Instant Messaging
Web Conferencing
IM Federation
VoIP
Telephony
Video
Mobile Access
Customization
Application integration
Social, Community & Expertise
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Unified Communications: Convergence on IP networks
Strategy: Complete IBM solution with key partnerships
Voice Video Data
Fixed Mobile
New multi-media collaboration with unified voice, video, IM, conferencing, Email & telephony Enables new paradigm for how people, teams and communities collaborateSaves time & moneyIncreases speed & accuracy of communicationBasis for powerful solutions
Real-time products evolve to unified communication & collaboration platform to support all types of enterprise communication
Enterprise Consumer
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Evolving from product to platformPresence Audio Location
Voice Video Membership
IM Web Conf Mobile
Expertise Speech Voicemail
Telephony Gateways API’s
Unified communication & collaboration services
Composite application servicesGateways
An extensible platform Integrate with applications & processesEasily extended by 3rd partiesPlug-in frameworkOpen standards
An extended network of partnersAudio/VideoISV’s Solution providers/SI’s …and many more
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Lotus Sametime is the Market Leader
1998
June, 1998IBM Lotus acquires DataBeam and Ubique
Sept, 2003Lotus IMWC 3.1
1.01.0
1.51.5
2.02.0
2.52.5
3.03.0
3.13.1
Dec, 1998Lotus Sametime 1.0
6.5.16.5.1
Sept, 2001Lotus Sametime 2.5
Aug, 2002Lotus Sametime 3.0
1999Lotus Sametime 1.5
Oct, 2000Lotus Sametime 2.0
Aug, 2005Lotus Sametime 7.07.07.0
7.57.5
March, 2004Lotus IMWC 6.5.1
Aug, 2006Lotus Sametime 7.5
Proven In Market Experience Gives IBM Leverage for
Unified Communications
Proven In Market Experience Gives IBM Leverage for
Unified Communications
Lotus Sametime Next..
Widest and largest enterprise deployments
Almost 16 million corporate IM usersAnother potential 125+ million Lotus Notes users entitled and implementingProven deployments to 25 companies with 100,000-400,000+ user deployments52% of Corporate IM decisions are Sametime(Osterman research)
27 of the Global Fortune 508 out of the top 10 worldwide banks8 out of the top 10 U.S. pharmaceutical firms3 of the 4 most profitable companiesin the world
NextNext
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Dynamically Delivered Based on Choice
Thin Clients
Rich ClientsApplications
InformationInformation
role-based
composite applications
in context
process-driven
Mobile Clients
OpennessCritical enabler:
Standards based access to integration and innovation
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Instant Messaging
RTCGateway
Customization
Mobile
Why IBM ?
Telephony
“Switch” theCustomer
Plug-InModel
VideoIntegration
WebConferencing
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Sametime’s CapabilitiesIF you need to . . .
Improve overall business efficiencyDeploy to large and/or disparate communitiesEliminate / manage public IM exposures
Sametime for Instant Messaging canSpeeds user to user communication greatly improving the efficiency of business processesSecure, private instant messaging on customers own networkHighly scalable, over 2 dozen 100,000+ customersNew client UI improves end user effectiveness
Instant Messaging
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Evolving to Realtime Business
Released 150 New FeaturesNew Web conferencing interface, making it easier to connect and manage online meetings
New IM client interface, with familiarity of public instant messaging clients, is being developed to include:
Emoticons Rich Fonts (colors/ user font changes) Icons/photos for users Date/time stamp Real-time spell checkQuick findNested groups Location awareness (being able to displaywhere the user is physically located at the time)
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Location Awarenessconsists of city, state, country, postal code, user-defined location name, and time zone share your geographic information with users to help them determine where you are located at the current timestore the location as a location object in the server
share the location information with other applications, called location-based services
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Voice Chat
Voice over IP (VoIP)voice chat that is embedded, allowing users to easily start multiparty PC-to-PC conversation
Uses iSAC codec licensed from Global IP sound
Support multiple voice chat
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Quickfind and Business Card
Quickfindallows you to send a message to a particular user without having to scroll through the Contact list search the corporate directory if the user is not in your Contact list
Business Carduser detail information from the corporate directoryadministrator defines what user information to showlook for the expert to help you out
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Rich Communication Experience
Time stamps
Rich textEmoticons
Spell check
Chat partner status
Instant Meeting
Info from corporate directory
and location
awareness
File transfer
virus scan
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Screen Capture
provides the ability to embed screen captures in a chat, allowing the chat partners to discuss a particular chart or graph
you are immediately transitioned into screen capture mode where you can drag a crosshair pointer to select an area of your screen. After you select an area, the picture is automatically pasted into the transcript area of the chat so that it can easily be sent
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User Control – Accessing Chat HistoryNavigation
Pane
List of all saved chats with a
particular person
Preview of saved chat transcript
Robust chat history capabilitiesUser has option to automatically save, manually save, or not saveChat history saved locally Chat messages can be retrieved from a new “inbox” UI Administrators can turn off saved chat via policies
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Sametime’s Capabilities
IF you need to . . .Extend presence, awareness, and chat capabilities to other business applications or their partners / customersDeliver information or access to applications or data via non-traditional means
Sametime for a customized solution Open platform (Eclipse) allows customer to easily provide access to business applicationsIntegration with Websphere Portal applications, Microsoft Outlook and many others
Customization
Plug-In Model
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IBM Lotus Sametime 7.5: New Plug-in Model
Not just a program — but a platformExpected to be the first major enterprise instant messaging client built on the Eclipse open source framework, providing access to new "plug-in" capabilities Eclipse plug-in model allows for customization and programmabilityPlug-in capabilities can range from soft phones to calendar lookup to text-to-speech convertersExamples: BuddyNote, Google Maps, WeatherHeadetc
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Sametime Connect Plug-in Architecture
Each of the boxes represent one or more plug-ins created by the ST development team.These ST plug-ins and Eclipse plug-ins are what you will extend with your custom plug-ins to enhance the functionality of the Sametime 7.5 client.
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Sametime’s CapabilitiesIF you need to . . .
Connect to users on public networksFederate IM with other companiesConnect disparate Sametime systems internally or externally
Sametime for robust IM interconnections Federated IM with with partners and customersServer to server public IMRTC Gateway included in Sametime 7.5Allows interconnection of disparate Sametime environments operating within the same internet domain
RTC Gateway
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Beyond IM and Web Conferencing: Server-based Federation with Public IM Networks
Connectivity to industry-leading public IMAOL AIM, ICQ and Apple iChatYahoo! MessengerIntention to connect with users of Google Talk
Utilizes new advanced, multi-protocol gatewaybeing developed to enable enterprise-to-enterprise communication
allows server-to-server awareness between multiple communities
Embedded in Lotus Sametime 7.5No additional purchase will be required
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IF you need to . . .Facilitate group communications with geographically dispersed teamsConduct simple training and educationReign in the unpredictable, unmanageable costs of hosted Web conferencing services
Sametime for Web Conferencing Brings people together for meetings, while avoiding travel costs (travel time and money)Allows the customer to host planned or impromptu e-meetings for collaborationWeb Conferencing enhancements in ST 7.5Centralized and enterprise-wide deployment
Sametime’s Capabilities
WebConferencing
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Redesigned Web Conference User Experience
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Meeting Creation
Essential data on the first tab
Renamed tabs to minimize confusion
Additional fields display if telephone service is available
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Connecting to the Meeting
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Meet Room Client Updated
Improved experience when user first enters the meeting room
Provides helpful information
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Slides versus Whiteboard
New Slides tabAnnotation tools will be available with bothBetter location of “Add Slides” button Page Down advances between multiple filesBetter slide conversion
Whiteboard
Slides
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Annotation Tools
Editable text
New highlighter and laser pointer tools
Modern set of annotation tools
Easier line width and color controls
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Screen Sharing
Default will be application sharing, with correct handling of PowerPoint slide shows
Person sharing can choose between high fidelity and high speed
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Setting Permissions
By default, everyone will come in with all permissions granted (default will be a server setting)
New Permissions button
Permissions UI:
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Sametime’s Capabilities
IF you need to . . .have more mobilityeliminate difficulty of using telephones and applications separatelydeliver more types of content when collaborating
SametimeBlackberry, Web Messenger, Sametime Everyplace all provide mobile IM capabilitiesClick to call, Voice Chat, and more integrated audio solutionsMany, many more capabilities and options . . .
Mobile
Telephony
“Switch” theCustomer
VideoIntegration
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Beyond IM and Web Conferencing: Audio/Video Integration
Click-to-call and Web conferencing integrationHelps to make businesses more agile, responsive, and productive through the seamless integration of audio and video from leading enterprise providers into Lotus Sametime and Lotus Notes*
In market today with AVAYA and Premiere Global ServicesIntegrated solutions being developed by Nortel, Polycom, Siemens and Tandberg
Provides "click-to-call" capabilities, enabling businesses to instantly place a telephone call to an instant messaging or email contact
Gives control to meeting participants with a single, unified interface to both audio and Web conferencing
Enables businesses to embed business quality video into their Web conferencing, instant messaging and email infrastructure
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Lotus Software: Unlocking the Value of Collaboration
We are helping customers:Leverage the collaborative internet by delivering a Dynamic WorkplaceHarness the creativity and insight of people by building a 2nd
generation realtime business platform Focus on value creation by building on the remarkable community driven innovation in social networking and Web 2.0 technologies
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THANK YOU© Copyright IBM Corporation 2006
All rights reserved.
IBM, the IBM logo, the On Demand Business logo, Lotus Notes, Lotus, Domino, Sametime, Workplace and WebSphere are trademarks of International Business Machines Corporation in the United States, other countries, or both.
Microsoft, Windows, and the Windows logo are trademarks of Microsoft Corporation in the United States, other countries, or both. Microsoft product screen shots reprinted with permission from Microsoft Corporation.
Other company, product, or service names may be trademarks or service marks of others.
The information is provided “as is” without warranty of any kind, express or implied and is based on IBM’s current product plans and strategy, which are subject to change by IBM without notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this information. Nothing contained herein is intended to, nor shall have the effect of, creating any warranties or representations from IBM (or its suppliers or licensors), or altering the terms and conditions of the
applicable license agreement governing the use of IBM software.
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Back Up Information© Copyright IBM Corporation 2006
All rights reserved.
IBM, the IBM logo, the On Demand Business logo, Lotus Notes, Lotus, Domino, Sametime, Workplace and WebSphere are trademarks of International Business Machines Corporation in the United States, other countries, or both.
Microsoft, Windows, and the Windows logo are trademarks of Microsoft Corporation in the United States, other countries, or both. Microsoft product screen shots reprinted with permission from Microsoft Corporation.
Other company, product, or service names may be trademarks or service marks of others.
The information is provided “as is” without warranty of any kind, express or implied and is based on IBM’s current product plans and strategy, which are subject to change by IBM without notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this information. Nothing contained herein is intended to, nor shall have the effect of, creating any warranties or representations from IBM (or its suppliers or licensors), or altering the terms and conditions of the
applicable license agreement governing the use of IBM software.
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Codecs used by Audio/Video Services
Better sound, more frequencies, more bandwidth, less CPU
cycles because less compression
Tuned for voice. More CPU cycles because of higher
compression. Less bandwidth.
G.711
The Sametime Audio/Video Services support two audio codecs and one video codec
G.723
Used for video. The + features not used
H.263+
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Sametime Administration: A/V Configuration
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TerminologyRTC - Real Time Collaboration
VP - Virtual Places protocol that is used in the Sametimepresence, IM, n-way chat, e-meetings and file transfer
SIP - Session Initiation Protocol defined by IETFdefined for the creation of media sessionspresence, IM, n-way chat, audio/video and file transferdifferent deployments of the SIP protocol that deviate from the IETF standard
SIMPLE – Session Initiation Protocol for Instant Messaging and Presence Leveraging Extensions
Registering for presence information and receiving notifications when such events occur, for example when a user logs-in or comes back from lunch Managing a session of real-time messages between two or more participants