Ray Applebaum, CEO, Peel Seniorlink

Caroline Brereton, CEO, Mississauga Halton CCAC

Cathy Hecimovich, CEO, Central West CCAC

Be in the KnowOr Know those who are

May 10th, 2012

Synergy Collaboration with Metamorphosis

Mississauga Halton CCACand Central West CCAC

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Agenda1. Vision

2. Guiding principles

3. Progress to date Alignment integration framework Engagement

4. Refinement of the priorities based on the input of the Mississauga Halton and Central West LHINsi. Quality: Mississauga Halton CCAC to lead ii. Back office Integration: Central West CCAC to leadiii. Leveraging technology: Metamorphosis to lead

5. Questions

Overview and Update

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Together, the agencies seek out opportunities to leverage and find innovative ways to build on strategic planning activities undertaken by all

three organizations in the best interest of improving the quality of care in the community.

Vision

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Guiding Principles of Engagement

Work related to the this collaboration will be linked to and will build on local system development work to date

Where possible, existing structures/forums will be used for planning and implementation

Early and consistent stakeholder engagement will be a key element of all projects

Planning and implementation will be collaborative and will engage representatives from all impacted stakeholder groups

Each area of work will be informed by intelligence from both local and other jurisdictional work

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1. Project requirement: Identify resources and project objectives

2. Project requirement: Conduct an interview with, and work closely with, the project leadership team, to finalize objectives and review existing strategic plans for each organization

3. Project Requirement: Facilitate a workshop of key members from each organization to identify priority opportunities based on strategic plans

Progress to Date

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Alignment with Mississauga Halton and Central West integration frameworkSix opportunities to support effective integration activities

• Cooperation• Planning Together• Harmonizing

Aligned Framework

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Part 1: Identify Resources and Project Objectives• Steering Committee formed to coordinate project• Request for Proposal -ICA Associates Inc. selected• MH CCAC to provide secretariat for Steering Committee

Part 2: Conduct an interview with project community providers, to finalize objectives and review existing strategic plans• Reviewed strategic plans

Part 3: Facilitate workshop to identify priority opportunities • Half day planning session held December 13• Identified priorities

Part 4: Review of Report• Report shared with all Metamorphosis participants• Consultation with MH & CW LHINs• CCAC Boards have received/reviewed the Report

Engagement

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• Fifty-three areas of strategic focus • Eight areas of strategic synergy:

1. Communicating partnership principles2. Generating efficiencies for community investment3. Ensuring coordination of the electronic client record initiatives4. Sharing planning for diverse/ marginalized populations5. Building system leadership through collaboration and integration6. Building an engaged and supportive employee pool7. Sharing quality improvement and best practices8. Improving and building services transition for clients

Progress to Date

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Four priorities: 1. Quality: Mississauga Halton CCAC to lead

• Canadian Patient Safety Institute (CPSI) • Board of Directors role in Community Engagement

2. Back office Integration: Central West CCAC to lead• Next steps • Accountability

Progress to Date

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Four priorities:

3. Leveraging technology: Metamorphosis to lead• Next steps • Accountability

4. Diverse and Marginalized Populations• Next steps • Accountability (TBC)

Secretariat Established:Hosted by MH CCAC, Claire Barcik, Director of Partner/Provider Relationships, will be the Secretariat Liaison for the priority project groups

Progress to Date

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Quality: Mississauga Halton CCAC1. Board of Directors role in Community Engagement

• Creation of a “Community Quality Collaborative”

2. Operational structure to support Community Quality Collaborative

Refinement of Priorities

Governance Session (Summer 2012)• Board members from organizations who expressed interest in

Community Quality Collaborative at March 30th Metamorphosis meeting

• Articulation of common purpose• What is ours to do collectively, versus what is ours to do individually?

• How to establish a Community Quality Collaborative• Could governance membership mirror structure of Steering Committee?• Accountabilities• Invitation process

Next Steps:

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Back office Integration: Central West CCAC1. Establish Working Group

• Members of organizations who expressed interest in the Back Office integration project at March 30th Metamorphosis meeting have been invited to participate on the working group

2. Operational structure to support • CW CCAC will lead the project

Refinement of Priorities

Back office Integration: Central West CCAC• Working group will determine opportunities for integration, i.e.,

HR, Finance, IT• Leverage existing infrastructure and partnerships• Determining Opportunities or Models for integration and

initiate a pilot• Exploring opportunities for funding support for back office

integration from the Ministry of Finance

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Next Steps:

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Leveraging Technology: Metamorphosis1. Establish Working Group

• Members of organizations who expressed interest in the Leveraging Technology project at the March 30th Metamorphosis meeting have been invited to participate on the working group

2. Operational structure to support • Ray Applebaum, CEO, Peel Senior Link and Gord Gunning,

CEO, CANES Community Care will lead the project

Refinement of Priorities

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Leveraging technology: Metamorphosis1. CSP Portal Development and MH&CW LHIN initial financial support

2012-13

2. CSP Portal Governance Oversight Committee development and status

3. Identification of regional, provincial and national technology leverage opportunities

4. Development of a common IT/IM strategy for HSPs

Next Steps:

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Diverse and Marginalized Populations1. Establish Working Group

• Members of organizations who are interested in the Diverse and Marginalized Populations project to connect with Claire Barcik, Secretariat Liaison (until Project Lead has been determined)

2. Operational structure to support • To be determined

Refinement of Priorities

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Questions

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Contacts:

For more information or to participate on one of the Project groups, please contact:

Community Quality Collaborative:Tracy Lindsay, Mississauga Halton CCAC, Tracy.Lindsay@MH.CCAC-ont.ca

Back Office Integration:Guy Arseneau, Central West CCAC, Guy.Arseneau@CW.CCAC-ont.ca

Leveraging Technology:Ray Applebaum, Peel SeniorLink, Ray@peelseniorlink.com, orGord Gunning, CANES Community Care, gunningg@canes.on.ca

Secretariat Liaison:Claire Barcik, Mississauga Halton CCAC, Claire.Barcik@MH.CCAC-ont.ca