Rationality of Behaviors: A must-be ingredient for strategic organizational performance

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    Rationality of Behaviors:A must-be ingredient for strategic

    organizational performance

    A Hypothesis

    Sohailuddin AlaviCapacity Building and Institutional Development Consultant

    Karachi, Pakistan || Email. [email protected]

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    Dilemma

    Many a times work-behaviors fall short ofhitting in the Bulls Eye. Put it simply,

    individuals perform their given tasks, yet

    results fall below the target. Even moretroublesome is the situation when the

    behaviors become ends in themselves

    and results are grossly displaced.

    Monday, April 22, 2013 Sohailuddin Alavi 2

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    Dilemma

    The scenario leads to a situation whereAuthority is perceived as a right to act

    at ones will and a reflection of position in

    the hierarchy, instead of it being seen asa resource in discharging the role-

    responsibility

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    Dilemma

    As a consequence behaviors tend tobecome ritualistic and personal interests

    replace the organizational rationality

    In this hypothesis it is aimed to analyze

    the dilemma from rather unexplored

    orientation

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    HypothesisWhat causes irrationality to our behaviors

    Behaviors are the outcome of interactions

    between personality makeup, formal work

    environment and the emergent (informal)

    relationships

    Let us analyze the effect of each variable

    separately

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    HypothesisWhat causes irrationality to our behaviors

    Personality makeup

    Beliefs* and values that are not subjected toempirical assessment, revisiting and validation

    are the major contributors to ritualisticbehaviors

    Higher valance for and probability of securing areward** or in other words instrumentality ignites

    the motivation nevertheless iteclipses theorganizational rationality in many situations if notall

    * This does not include the religious faith

    ** Expectancy Theory of Motivation by Victor Vroom of Yale School of Management 1964.3/11/2013 Sohailuddin Alavi 6

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    HypothesisWhat causes irrationality to our behaviors

    Formal Environment

    Employees are given task list alone, not theexpected outcomes (goals) cause behaviors to

    become irrational

    Employees are given operating goals, but haveno systemic view of their team (department)goals or overall goals of the organization tend tocause irrationality in behaviors

    Employees are given operating goals withoutbenchmarks to measure achievements thereofcan also cause irrational behaviors

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    HypothesisWhat causes irrationality to our behaviors

    Cross Function Hopping

    Organizations run dominantly by administrative

    mindset (Theory X) define management

    positions as (administrative authorities) with orwithout regard to functional core competencies.

    The incumbents consequently, operate as

    administrators rather than managing thefunctional process.

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    HypothesisWhat causes irrationality to our behaviors

    Even more sadly, the incumbents are there to

    stay for a short period (three years on average)

    which neither provides them enough opportunity

    to develop a long term vision or to learnfunctional core competencies nor the need for it.

    Instead they articulate there behaviors in a

    fashion that secures them personal career

    advantages generally at the cost oforganizational effectiveness and employees

    performance and morale

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    HypothesisWhat causes irrationality to our behaviors?

    When authority to make decisions and

    access organizational resources is

    divorced from role-responsibility, it tends

    to be interpreted as a prerogative (right)thus can be leveraged for personal

    gratification, which makes behaviors

    irrational

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