Rashmi Sharma

Address: House no. - 1146 Mobile No. : 91-9665694831 Sector - 10A, Gurgaon E-mail: rashmisharma7988@gmail.com

Haryana - 122001, India.

Total Experience : 5 Years and 1 monthPresent Employer : Accenture Services Private Limited, Gurgaon

Area of Profession :

An enthusiastic professional with 5 years and 1 month of experience in functional testing and currently working with Accenture since August 2011.

Have played various roles working as Manual/QA Tester on various projects with renowned client as British Telecom, SFDC and Walt Disney.

Testing of new generation mobile applications to provide a seamless service to the customers using different devices.

Have been a part of 5 manual testing project following V-module and the agile methodology. Evaluated and recommended test automation (QTP)/manual tools (HP ALM) and determined suitability. Possess good communication, interpersonal, planning and analytical skills. Proficient in client interaction Worked closely with developers and Business Analysts. Well versed with agile methodology. Worked thoroughly in Next generation tools (AIT) involved right from requirement phase to defect closure. Tested various native apps, web apps & hybrid apps across mobile devices. Testing across browsers and devices for responsive e-commerce sites. Self-motivated, well versed in technology, good communicative & analytical skills and keen to learn new

technologies Excellent communication skills that have helped coordinate with clients, stakeholders and various teams effectively

across geographic locations. Have mentored many new joiners and worked as an acting team lead during this phase Good knowledge of testing process, test tools, creation and understanding of testing artefacts like test plan, test

caseOnsite exposure:

I have an exposure of 1 year onsite role in the UK for mobile apps testing on various devices on iOS & android platform.Worked in the United Kingdom at the British Telecom offices as a core tester to handle test execution for apps and devices on various mobile platforms like iOS, Android & Windows.

Certifications : Certified HP ALM 11.0 professional. ASDA certified Tester with affiliation to MIT University USA.

Academic Portfolio :

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Bachelor’s degree in Computer Science and Engineering (B.E.) [Full Time] from Priyadarshini Institute of Engineering and Technology, Nagpur University with aggregate 71.14% marks in 2011.

Passed ISC from St. Agnes School with 77% in 2007. Passed ICSE from Christopher Day School, Kharagpur with 87% in 2005.

Achievements :

Was awarded as Client Champion twice in BT project for consistency in efforts taken for client satisfaction in Accenture for BT.

Was awarded as SPOT award in BT project for tooling emerging as a quick learner in SAAS VAS areas. Appreciated and awarded with certificates for conducting internal events in the team like conducting and winning

Fun events and team building activities. Appreciated with the Shining Star Award in CMT domain for consistency & hard work. Pro-active in organising and participating in events held at DU & Organisational level.

Summary Of Skills And Experience :

Software Testing

Managed a team of 5 members as an acting team lead and performed the role of Functional Tester. Involved in testing during the System Integration Testing and User Acceptance Testing Phases. Written

test cases for - unit level, functional and integration testing. Writing, executing and reviewing of test cases developed by team. Participating in meetings, defect/triage conference calls and sessions with customer and the other stake HP ALM expert in all modules from reporting perspective. Published test summary reports. Documented and analysed all test results and made recommendations. Systems analyst for designs of various product launches for British Telecom. Single even-handedly managed one of the most complex agile program- Collections and met all the

deliverables deadline with 100% Defect Acceptance. Providing required support on CCP-Devices testing. Involved in Execution of software testing of different agile programs and regular releases in the team. Testing of new generation mobile applications (iOS and Android) to provide a seamless service to the

customers using different devices. Worked on the purchase order (PO) flow testing using the SDFC platform. Testing across browsers and devices for responsive e-commerce sites.

Professional Skills:Software Q/A Standards & Procedures Development

SDLC , V- model and Agile Testing Test Plans Design & Development Planning Automated Testing Strategy

Testing Tools HP ALM AIT Jira Rally, now CA Agile Technologies

Areas covered in Testing Functional Testing

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Test case preparation Test Planning Mobile App Testing on iOS , Android & Windows Platform Reporting test results to stakeholders Work allocation Defect reporting and tracking Regression testing RBT(Risk based testing) Agile testing Developed and Implemented Test suites Seibel application testing Testing of various telecom products as broadband & SIP Trunk lines. Identifying risks and tool suggestions Responsive e-commerce website testing AB testing (Optimizely) Smoke testing

Operating Systems

Windows XP Windows Vista Windows 7 MAC Android and iOS on mobile devices

Project Details :Project No. 1Project Name The Walt Disney Co. (Feb, 2016 – till date )

Customer Walt DisneyRole Functional Tester

Technology Functional TestingTools RallyDescription Disney Technology Group creates and manages systems that enable the delivery of Disney’s

content in new and innovative ways. Disney Movie Club (DMC) is a membership model for selling movies direct to consumer. It uses historical data & marketing techniques to supply different type of promotions for different segments of customers.Apart from movies it also sells merchandise through different offers. DMC 2.0 is based on IBM WebSphere Commerce suite (WCS) platform which is full-fledged solution offered by IBM.The key responsibilities include:• Writing, executing and reviewing of test cases developed by team.• Handling a team of 3 members• Performed the role of Functional Tester.• Guest User Acquisition and member site testing• Integration with Rich Relevance/CMS/Optimizely/friend buy• Content Management System(Go Publish Client)• A/B Testing• Responsive design testing• Smoke testing

Project No. 2Project Name Infor Rhythm Release 1.0 (Oct, 2015 – Jan,2016 )

Customer InforRole Functional Tester

Technology Functional Testing

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Tools Jira, Test LinkDescription Infor deals with responsive e-commerce site testing across browsers and on various iOS and

Android devices. It is site dealing with the sale of goods and products for US customers. Shopping mainly included testing around the shopping cart functionality.

The key responsibilities included: Understand and implement project scope within defined timelines. Test case writing Test data preparation Test scheduling Test case execution Defect logging Creation and maintenance of regression testing suite.

Project No. 3Project Name SFDC (July, 2015 – Sept, 2015)

Customer SalesforceRole Functional Tester

Technology Functional TestingTools SFDC, Jira, NetSuite, SPLUNK.comDescription SPLUNK offers the leading platform for Operational Intelligence. It produces software for

searching, monitoring, and analyzing machine-generated big data, via a web-style interface. Splunk offers products that perform real-time and historical search, as well as reports and statistical analysis.Its products includes Splunk Light, Splunk Cloud, Hunk etc. offers its main software in two license types as an Enterprise License designed for companies and large organizations, and a freeware License designed for personal use.

The key responsibilities included: Understand and implement project scope within defined timelines. Requirement analysis Escalating risks and issues Test data preparation Test case execution on the PO (purchase order) using the SFDC platform. Test status reporting Test closure activities Creation and maintenance of regression testing suite.

Project No. 4Project Name Consumer Products (Mar, 2014 – July, 2015)

Customer British TelecomRole Functional Mobile Apps Tester

Technology Functional Testing and Order managementTools Mobile devices, HP ALM, JiraDescription British Telecom is one of the largest and oldest telecommunications company in the world

and a major client for Accenture.1. Consumer Centric Products/ PlatformConsumer Products is an integral part of many projects under the BT Retail projects. The

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purpose of the assignment is to provide support for a core devices programme within British Telecom. The client requirements are to deliver and new generation mobile applications to provide a seamless service to the customers using different devices. There are a number of applications available in the market for which the testing is undertaken under the project.

The key responsibilities included the below while at onshore : Provide support for a core devices program within British Telecom. Handling test execution for Apps and Devices on various iOS and Android platform Providing required support on CCP-Devices testing aspects Testing of new generation mobile applications to provide a seamless service to the

customers using different devices Handling defect triage calls and managing stake holders report Having knowledge of working on various OS system across browsers Offshore co-ordination and handling team of 4 members from onshore from test

preparation, execution and reporting perspectives. Knowledge of BDD User Acceptance Tester (UAT)

2. Order ManagementCurrently customer uses Order tracking to track their open orders placed via online (BT.com). Customers may phone in with queries or to make changes (e.g. appointment). Consumer wish to enhance the current self-serve order tracking capabilities of BT.com into an advisor and customer facing which will be known as“Order.com”.Order.com would be capable of analyzing an entire order, including multiple open and closed activities, order summary, timeline, multiple appointments over time, and multiple revisions over time.

Role Description: Working as a sole tester at onshore for the device team Interaction with Business Team for the Functional and Business Requirement

clarification, further analyze to guide team on writing test case Ability to focus on deadlines and deliverables – ensures the ability to find the defects

and bugs at RFT Conducting review meetings within the Team. Pro-actively monitor and escalate

risks/issues Provide regular Test Effort status updates. Weekly show & Tell session with business people and other stakeholder business

owners, development team, designers, deliveries, CIO and other stakeholders. on execution progress

Project No. 5Project Name BT E2E Testing Retail (Feb, 2012- Feb, 2014)

Customer British TelecommunicationsRole Functional Tester

Technology Functional Testing , Billing ,CRM, Seibel testing

Tools HP ALMDescription British Telecom is one of the largest and oldest telecommunications company in the world

and a diamond client for Accenture.

Business Centric Platform – BCP is meant for small Organisations and BT offers various products like Voice messaging services, Web hosting, Security. Along with these it also offers various VAS services like Antivirus, Back up on cloud and Email services which are offered by various third party providers (Microsoft Email services).

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I have worked as a part of the BCP retail E2E testing team. Mainly focussed on the functional testing of different telecom products offered by BT for its consumer and business throughout England & Ireland. Expert in the SaaS Area in Business Centric Platform (CCP) mainly deals with BT Retail Operations where one Organisation can go for various products offered by BT. SaaS mainly deals with order processing in BCP area, execution, defect raising & defect tracking are my key roles. Actively participate in process improvements and other team working and coordinating drives.

The key responsibilities included : VAS and BB product testing CSS Billing Platform testing Handled teams of 5-10 members Reporting templates for stakeholders on daily basis Client interactions for designs and requirements OSS/BSS and order provisioning via One view which uses Siebel platform Faults raising and tracking through HP ALM and AIT Web Application testing BB lines/VAS design and provisioning Providing transitions in major/critical areas for new joiners Expertise in reporting and analysis in HP ALM Sessions on telecom basics

Personal InformationDate of Birth 07th September, 1988

Marital Status Married

Nationality Indian

Languages Known English, Hindi and BengaliPassport Detail Possess a valid passport

Declaration: I hereby declare that the information furnished above is true to the best of my knowledge and belief.

Place: Signature:

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