32
Rapid Re-housing Webinar Series: Ramping Up Rapid Re- housing– Hamilton Family Center, San Francisco and Houston/Harris County

Rapid Re-housing Webinar Series: Ramping Up Rapid Re- … · • Anna Hurtado, Raphael House (San Francisco) • Debbie Michael, Transition House (Santa Barbara) • Beth Mitchell,

  • Upload
    others

  • View
    2

  • Download
    0

Embed Size (px)

Citation preview

Page 1: Rapid Re-housing Webinar Series: Ramping Up Rapid Re- … · • Anna Hurtado, Raphael House (San Francisco) • Debbie Michael, Transition House (Santa Barbara) • Beth Mitchell,

1

Rapid Re-housing Webinar Series:

Ramping Up Rapid Re-housing–

Hamilton Family Center, San Francisco and

Houston/Harris County

Page 2: Rapid Re-housing Webinar Series: Ramping Up Rapid Re- … · • Anna Hurtado, Raphael House (San Francisco) • Debbie Michael, Transition House (Santa Barbara) • Beth Mitchell,

Today’s Speakers

• Jeff Kositksy, Hamilton Family Center, San

Francisco, CA

• Eva Thibaudeau, Coalition for the Homeless of

Houston/Harris County

• Jessica Preheim, Houston Housing Authority

Page 3: Rapid Re-housing Webinar Series: Ramping Up Rapid Re- … · • Anna Hurtado, Raphael House (San Francisco) • Debbie Michael, Transition House (Santa Barbara) • Beth Mitchell,

3

Core Components of Rapid Re-Housing

Housing Identification

Rent and Move-In Assistance (Financial)

Rapid Re-housing Case Management and Services

Page 4: Rapid Re-housing Webinar Series: Ramping Up Rapid Re- … · • Anna Hurtado, Raphael House (San Francisco) • Debbie Michael, Transition House (Santa Barbara) • Beth Mitchell,

Webinar Series

• Core Components – Housing Identification Strategies (12/14) – Financial Assistance (1/14) – Rapid Re-housing Case Management and Services (2/14)

• Ramping Up Rapid Re-housing – Los Angeles, CA & Mercer County (3/14) – Virginia (4/14) – Houston, TX and Hamilton Family Center, San Francisco, CA

• Targeted Populations/Partnerships – Single Adults (6/16)

Page 5: Rapid Re-housing Webinar Series: Ramping Up Rapid Re- … · • Anna Hurtado, Raphael House (San Francisco) • Debbie Michael, Transition House (Santa Barbara) • Beth Mitchell,

Scaling up Rapid Re-housing

5

Jeff Kositsky – Executive Director

NAEH –May 19, 2015

Page 6: Rapid Re-housing Webinar Series: Ramping Up Rapid Re- … · • Anna Hurtado, Raphael House (San Francisco) • Debbie Michael, Transition House (Santa Barbara) • Beth Mitchell,

Hamilton Family Center

• Temporary Shelter • Transitional Housing • Rapid Rehousing • Eviction Prevention

6

Page 7: Rapid Re-housing Webinar Series: Ramping Up Rapid Re- … · • Anna Hurtado, Raphael House (San Francisco) • Debbie Michael, Transition House (Santa Barbara) • Beth Mitchell,

Why Scale Rapid Re-housing

7 0

500

1000

1500

2000

2500

2006 2008 2010 2012 2014

Homeless public school students in San Francisco

0

50

100

150

200

250

300

350

Waitlist for Family Shelter in San Francisco

Page 8: Rapid Re-housing Webinar Series: Ramping Up Rapid Re- … · • Anna Hurtado, Raphael House (San Francisco) • Debbie Michael, Transition House (Santa Barbara) • Beth Mitchell,

Morgan Stanley Strategy Challenge

Researchers / Stakeholders • Liz Ancker, Compass Connecting Point • Peter Connery, Applied Survey Research • Dr. Dennis Culhane, University of Pennsylvania • Katherine Gale, Focus Strategies • Kay Moshier McDivitt, National Alliance to End Homelessness • Megan Owens, Policy Analyst for City of San Francisco • Dr. Beth Shinn, Vanderbilt • Dr. Jamie Taylor, Cloudburst Group

• Megan Bolton, SF Home (San Francisco) • Michelle Flynn, The Road Home (Salt Lake City, UT) • Kris Freed, L.A. Family Housing (Los Angeles) • Anna Hurtado, Raphael House (San Francisco) • Debbie Michael, Transition House (Santa Barbara) • Beth Mitchell, Compass SF Home (San Francisco)

Analog organizations

Internal HFC Team All of you plus… • Kara Cooperrider, Case Manager – Hamilton Transitional • Anna Cresap, Case Manager – First Avenues • Ellen Frieboes, Case Manager – First Avenues • Veronica Leiva, Case Manager – First Avenues • Julie Millman, Case Manager Supervisor - First Avenues • Victor Pesina, Housing Educator – Hamilton Emergency Shelter

Page 9: Rapid Re-housing Webinar Series: Ramping Up Rapid Re- … · • Anna Hurtado, Raphael House (San Francisco) • Debbie Michael, Transition House (Santa Barbara) • Beth Mitchell,

How to Scale Rapid Re-housing

9

• Public Relations

• Government Relations

• Donor Relations

Page 10: Rapid Re-housing Webinar Series: Ramping Up Rapid Re- … · • Anna Hurtado, Raphael House (San Francisco) • Debbie Michael, Transition House (Santa Barbara) • Beth Mitchell,

How to Scale Rapid Re-housing

10

Page 11: Rapid Re-housing Webinar Series: Ramping Up Rapid Re- … · • Anna Hurtado, Raphael House (San Francisco) • Debbie Michael, Transition House (Santa Barbara) • Beth Mitchell,

What changes were required to achieve scale

11

Page 12: Rapid Re-housing Webinar Series: Ramping Up Rapid Re- … · • Anna Hurtado, Raphael House (San Francisco) • Debbie Michael, Transition House (Santa Barbara) • Beth Mitchell,

What changes were required to achieve scale

• New Staffing Pattern – Intake – Housing Search – Case Management

• New Partnerships – SFUSD – TANF

12

Page 13: Rapid Re-housing Webinar Series: Ramping Up Rapid Re- … · • Anna Hurtado, Raphael House (San Francisco) • Debbie Michael, Transition House (Santa Barbara) • Beth Mitchell,

What changes were required to achieve scale

• Hired real estate professionals and set up an internal “brokerage”

• Began using our CRM system to improve

landlord relationships • Developed incentives for landlords

13

Page 14: Rapid Re-housing Webinar Series: Ramping Up Rapid Re- … · • Anna Hurtado, Raphael House (San Francisco) • Debbie Michael, Transition House (Santa Barbara) • Beth Mitchell,

Outcomes

14

0

50

100

150

200

250

300

2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

Total First Avenues MediumTerm Rental Rapid RehousingEntries

Shelter Waitlist Average

Page 15: Rapid Re-housing Webinar Series: Ramping Up Rapid Re- … · • Anna Hurtado, Raphael House (San Francisco) • Debbie Michael, Transition House (Santa Barbara) • Beth Mitchell,

Contact information

15

Jeff Kositsky – Executive Director

[email protected] www.hamiltonfamilycenter.org

Page 16: Rapid Re-housing Webinar Series: Ramping Up Rapid Re- … · • Anna Hurtado, Raphael House (San Francisco) • Debbie Michael, Transition House (Santa Barbara) • Beth Mitchell,

Changing the Path for Houston’s Homeless: Bringing Rapid Rehousing to Scale

Eva Thibaudeau, Coalition for the Homeless of Houston/Harris County and Jessica Preheim, Houston Housing Authority

Page 17: Rapid Re-housing Webinar Series: Ramping Up Rapid Re- … · • Anna Hurtado, Raphael House (San Francisco) • Debbie Michael, Transition House (Santa Barbara) • Beth Mitchell,

Why take RRH to scale?

Maximize resources available to create

maximum efficiency

Protect sources to ensure predictable revenue

sources

Secure funding to achieve community needs

Page 18: Rapid Re-housing Webinar Series: Ramping Up Rapid Re- … · • Anna Hurtado, Raphael House (San Francisco) • Debbie Michael, Transition House (Santa Barbara) • Beth Mitchell,

Shifting from Agency Centered Housing to Systems & Client Centered Housing

Page 19: Rapid Re-housing Webinar Series: Ramping Up Rapid Re- … · • Anna Hurtado, Raphael House (San Francisco) • Debbie Michael, Transition House (Santa Barbara) • Beth Mitchell,

Simultaneous System Transformation

Page 20: Rapid Re-housing Webinar Series: Ramping Up Rapid Re- … · • Anna Hurtado, Raphael House (San Francisco) • Debbie Michael, Transition House (Santa Barbara) • Beth Mitchell,

RRH Works! - Family Homelessness has decreased for PIT 2012 – 723 Families 2013 – 524 Families 2014 – 442 Families

Estimated* Annualized Homeless Families : 1,519 239 will need PSH 1,162 could benefit from RRH 191 will need ES only

Our Case: Ending Family Homelessness by 2020

Our Need: Ending Family Homelessness by 2020

National estimates: 25-30% of households will need RRH ~ 30,000 unduplicated enrollments in 2011/2012 program year ~ 900 enrollments in RRH Estimated gap of ~ 8100 RRH Slots Needed for Singles and Families

Page 21: Rapid Re-housing Webinar Series: Ramping Up Rapid Re- … · • Anna Hurtado, Raphael House (San Francisco) • Debbie Michael, Transition House (Santa Barbara) • Beth Mitchell,

Our Plan: Ending Family Homelessness by 2020

Page 22: Rapid Re-housing Webinar Series: Ramping Up Rapid Re- … · • Anna Hurtado, Raphael House (San Francisco) • Debbie Michael, Transition House (Santa Barbara) • Beth Mitchell,

Our Experience: Effectiveness of Rapid Re-housing

Page 23: Rapid Re-housing Webinar Series: Ramping Up Rapid Re- … · • Anna Hurtado, Raphael House (San Francisco) • Debbie Michael, Transition House (Santa Barbara) • Beth Mitchell,

Our issue: inefficiency

Homeless household

RRH provider

RRH provider

RRH provider

RRH provider

Shelter

211

Permanent Housing

Transitional Housing

Other

(Treatment, Hospital, Boarding

Homes, Jail)

Unknown

• 5 Public Funders • Multiple Private

funders • 4 Collaborative

Providers • Varied Regulations • Multiple target

populations • 5 Program Years • Different Outcome

Measures

Page 24: Rapid Re-housing Webinar Series: Ramping Up Rapid Re- … · • Anna Hurtado, Raphael House (San Francisco) • Debbie Michael, Transition House (Santa Barbara) • Beth Mitchell,

Our solution: Single System

Coordinated Access

Permanent Housing

Triage: RRH (Families, low vulnerability, DV)

Financial Assistance

Intermediary

Public Funds

Case Management Intermediary

Public &

Private Funds

Housing Navigation and Placement

PSH

Homeless household

Case Managers

Page 25: Rapid Re-housing Webinar Series: Ramping Up Rapid Re- … · • Anna Hurtado, Raphael House (San Francisco) • Debbie Michael, Transition House (Santa Barbara) • Beth Mitchell,

Federal/State Funding Local/Private Funders Collaborative

Financial Assistance Intermediary

Case Management Intermediary

Reporting Reporting Reporting

• Outcomes • Compliance • File Auditing • Contracting Case

Management

• Inspections • Rent

Reasonableness • Financial

Payments • Drawdowns

Allows Case Management Staff to be CASE MANAGERS

Our process: Intermediary Management

Housed

Page 26: Rapid Re-housing Webinar Series: Ramping Up Rapid Re- … · • Anna Hurtado, Raphael House (San Francisco) • Debbie Michael, Transition House (Santa Barbara) • Beth Mitchell,

Our Leverage: Maximize Existing Resources

Page 27: Rapid Re-housing Webinar Series: Ramping Up Rapid Re- … · • Anna Hurtado, Raphael House (San Francisco) • Debbie Michael, Transition House (Santa Barbara) • Beth Mitchell,

CoC

City ESG/HHSP

Harris County

ESG Fort Bend ESG/CDBG

TDHCA ESG

Financial Intermediary

About 4.5 Million Annual Assistance

Projected to serve 1000 household annually

At $4500 per/household

Page 28: Rapid Re-housing Webinar Series: Ramping Up Rapid Re- … · • Anna Hurtado, Raphael House (San Francisco) • Debbie Michael, Transition House (Santa Barbara) • Beth Mitchell,

Housing Authority Involvement

Tenant Based Rental Assistance

is our specialty

We TRUST our Partners

PHA’s don’t End poverty, but can help to END HOMELESSNESS

We’re already embedded & committed to

systems change

President & CEO Thinks BIG

Homeless Preference

CoC Reallocation

Forward Thinking CoC

Page 29: Rapid Re-housing Webinar Series: Ramping Up Rapid Re- … · • Anna Hurtado, Raphael House (San Francisco) • Debbie Michael, Transition House (Santa Barbara) • Beth Mitchell,

Our Process: Landlord Recruitment and Engagement

Page 30: Rapid Re-housing Webinar Series: Ramping Up Rapid Re- … · • Anna Hurtado, Raphael House (San Francisco) • Debbie Michael, Transition House (Santa Barbara) • Beth Mitchell,
Page 31: Rapid Re-housing Webinar Series: Ramping Up Rapid Re- … · • Anna Hurtado, Raphael House (San Francisco) • Debbie Michael, Transition House (Santa Barbara) • Beth Mitchell,

The Way Home is the collaborative model to prevent and end homelessness in Houston,

Harris County, and Fort Bend County.

For more information visit: www.thewayhomehouston.org

Or email:

[email protected]

Page 32: Rapid Re-housing Webinar Series: Ramping Up Rapid Re- … · • Anna Hurtado, Raphael House (San Francisco) • Debbie Michael, Transition House (Santa Barbara) • Beth Mitchell,

More information

Previous webinars: http://www.endhomelessness.org/library/entry/rapid-re-housing-webinars