Report to TransWilts CIC AGM

byGraham Ellis (Community Rail Officer)

13th February 2014, Jury's Inn, Swindongrahamellis@transwilts.org

TransWilts Rail - 2015

- Passenger journeys up from 183,400 to 230,000 (est)

- Melksham station journeys up from 23,930 to 51,858

- 2 weeks minimal service in July

- 4 weeks of diverted trains throughout August

- Proof of capacity for hourly service plus freight

Portsmouth train @ Swindon

Some 2015 promotions

- Weymouth Wizard; 350 per train x 4

- Santa now on 2 trains not just one, with MRDG

- "Small Line Big Reach" campaign – thank you Lisa Ellis

- FGW (as was) and Social Media for Wizard

- Ticket Wallets and integrated timetables - Lisa

- Video with Wiltshire Council

Weymouth Wizard

Measuring Passenger Metrics

Autumn Passenger counts (every train / 3 days)

- Strong positive passenger sentiment

- Wide variety of journeys

- Busiest section Melksham to Chippenham

- Full and standing 5 or 6 days a week

- Very strong Saturday, Sunday off peak usage

Activities looking forward

- Data to support inputs for future

- GWR direct award and SWT franchise inputs

- Consideration of XC and Crossrail 2

- Briefing of candidates prior to May 2015 election

and liaison thereafter

- Paul Johnson has taken lead on longer term strategy THANK YOU Paul!

Service Changes

- Sunday train changes

more even so much better timetable

- Extension of lunchtime train to Frome

- Retiming of 15:14 to 15:12

1 hour faster to Soton due to new connection

Rail / Bus integrationMelksham Rail link bus

WITHDRAWN July 2015

was running at circa 7000 journeys p.a.

234 Chippenham – Melksham - Trowbridge

WITHDRAWN August 2015

significant effect on traffic (today: no way home for Swindon fans)

No follow up study on effect on passengers available

Operational issues

- General reliability issues lessening (signalling and stock)- No longer the automatic first cancellation- Improving feedback / help at times of disruptionBut these are very much work in progress

At the stations

- Swindon station loss of Sensory Garden to police store- Chippenham Station new accessible footbridge- Melksham Station car Park, CCTV and Ticket Machine- Trowbridge Station (Heart of Wessex) car Park, Electric charging points, TVMs

MRDG - Our group at Melksham

- Support from Melksham Town Council and Melksham Without Parish Council- Station volunteers- Passenger Count & special train assistance- Work resolving access via Foundry Close- Publicising in the community

National AwardsIndividual volunteer - Lee Fletcher

ACoRP national awards - shortlisted

Individual volunteer – Bob Morrison

RailFuture national awards – silver

Best Social Media Campaign – Weymouth Wizard

Railfuture national awards – gold

Best Web Site – Coffee Shop

Railfuture national awards – silver

Best Campaign – TransWilts

Railfuture national awards - silver

Thank you to the team

Volunteers on the days and events above - Other community groups - local and rail - Other CRPs, ACoRP, DfT, Passenger Focus - TICs, libraries - Eyes on the ground - Eyes online - Advocates of line - Staff - Great Western Railway - Wiltshire Council - Users - Paul Johnson (Chair), Peter Blackburn (President), Lisa Elis (graphics and literature) and others too numerous to mention

Wilton means business

A wider interlude

80% of TransWilts Rail passengers use other wheeled transport at one end or other of their TransWilts Journey.

* Other train

* Car drivers / lifts

* Taxi

* Bicycle

People Walk to and from the stations too - and they need good safe route.

Buses – Current MetricsAlthough the distance travelled by train in Wiltshire is greater than the distance travelled by bus, the number of bus journeys is higher than the number of train journeys. 44% of bus mileage (138 complete routes out of 250, and parts of most others) is subsidised by Wiltshire Council, and they're looking to halve their subsidy next year. Goodness only knows what the budget will be in following years, or the effect on people or remaining services if they simply cut - Wiltshire Council don't.

There are commonly acknowledged to be problems in the bus industry ...

Difficult fares and interticketing and joined up information; poor marketing

Too many buses competing in some places. Historic / patchy network in others

Irregular intervals between services and lack of connections – 'random'

Changable at six weeks notice

Reputation for being dirty, unreliable (late and cancelled) boneshakers

Cease in late afternoon – little availability to get home or evening / weekend

Looking forward with buses● There are opportunities for the community, council

and operators to work together in the provision of services better tuned for the current and future passengers, at a lower subsidy and offering more stablity for operators

● The “Bus Bill” - initial details launched 11.2.16 – proposes to provide changes to the legal framework which will make this working together very much easier, and it seems in line with TransWilts goals.

Looking at Integrated travel

2015 groundwork for 2016

● For onward growth – stations and services● For continued response on end to end journeys● For moving from trial to permanent service

Working with DfT towards service designation●

Connecting Wiltshire's communities

TransWilts Rail - 2016

Designated service provides lead …

- from trial to permanent

Designation Plan

Melksham Station

- prepare for longer trains- access to Foundry Close- better bus links- now that big changes have happened

...

3 car and access at Melksham

Chippenham Station

- Adoption- Community use / old Brunel building- look to “bay re-instatment” / loop- Passenger User Group- [Ticket barriers]

How much can we grow?

- 400k journeys @ Melksham (8 times present!)- but not such fast growth rate figures this year

* train capacity * 9000 per annum lost due to rail link bus * engineering

- New flows when trains run beyond Westbury

More passengers @ Melksham

Award Entry Plans

- Wilts Council Video- Ticket Wallets and mini-timetables- And outstanding individuals

Awards are a fine recognition for outstanding people, and great positive exposure for the line.

Diary (1)13 February - TransWilts CIC AGM

18 February - Melksham Historical Association - "The Brunel Brotherhood" talk

19 February - Bus users, Chippenham

26 February - MRDG

29 February - Bus update

2 March - TWSW directors meet MPs and Lords

4 March - ACoRP AGM, Birmingham

5 March - TWSW Taunton

8 March - Bus, Manchester

9 March - Wessex Walks - preparation

10 March GWR Conference - Yeovilton

12 March - RailFuture Wessex Branch AGM

14 and 15th March - designated Lines seminar, Norwich

16 March Corsham Business Show

20 March - WWRUG, AGM, Bradford-on-Avon

28 March - start of Weymouth summer

2 to 11 April - amended service

4 April - closing day, Wiltshire Bus consultation

6 April - closing day, Deignated servive consultation

Diary (2)16 April - TransWits Link, Salisbury; Christial Wolmar and Nigel Harris

21 April Salisbury Business Show

29 April - AGM MRDG

15 May - start of summer timetable

1 June - ACoRP Station adoption seminar

24 June 2016 - MRDG

9 July - WWRUG, excusrion / day out to Swindon

20 July - ACoRP members seminar South

23 July - Melksham Carnival

20 September - WWRUG - talk on Melksham

29 September - ACoRP annual awards, Southport

30 September - MRDG

1 October - TWSW

12 Novermber - Raifuture Autumn Conference

25 November - MRDG

4 May 2017 - Council elections / Wiltshire

14 May 2017 - trains become 2 carriages

3 June 2017 - TransWilts CIC AGM

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th

rail a

nd b

us ti

met

able

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rtner

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Wilts

hire

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lst S

WT

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impo

rtant

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pora

te S

pons

or.

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inve

sted

in a

co

mpr

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sive

web

site

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fa

cilita

tes

supp

ort i

n bo

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ail a

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publ

ic tra

nspo

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hose

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rest

ed

in tr

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ssue

s.

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have

sta

rted

to s

eek

com

mer

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pons

ors,

in p

artic

ular

to

sup

port

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ion

adop

tion

and

enga

gem

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ith e

mpl

oyer

s in

our

tra

nspo

rt co

rrido

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r 201

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th n

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our t

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ws a

rticle

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e we

re th

eref

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was

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ning

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indi

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se

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for “

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neer

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work

s in

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Tun

nel

and

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ampt

on b

roug

ht tw

o su

spen

sions

of o

ur s

ervic

es,

follo

wed

by fo

ur w

eeks

of a

n ho

urly

serv

ice b

y di

verte

d tra

ins

from

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tsm

outh

. I a

m d

elig

hted

to

repo

rt th

at th

e ho

urly

serv

ices

ran

to ti

me,

pro

vidin

g a

very

pra

ctica

l illu

stra

tion

of w

hat c

an b

e do

ne.

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Augu

st S

atur

day

dive

rsio

n of

the

Wey

mou

th W

izard

, an

eigh

t-car

riage

thro

ugh

train

to

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mou

th, g

ave

us a

mar

ketin

g op

portu

nity,

and

the

com

mun

ity a

nd

Gre

at W

este

rn w

orke

d to

geth

er in

m

arke

ting

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oppo

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som

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ut th

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in

thro

ugh

our s

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l med

ia c

ampa

ign,

wh

ich w

on a

n aw

ard

at th

e na

tiona

l Ra

ilFut

ure

awar

ds in

Nov

embe

r.

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ward

s at

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n by

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line

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here

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e th

an

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rela

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ntee

rs a

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key

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the

succ

ess

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e lin

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are

far t

oo m

any

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them

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th o

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ay D

evel

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ent

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up a

ssoc

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s. O

ur te

am o

f co

unte

rs tr

avel

led

on a

ll tra

ins

over

a

week

end

in e

arly

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mbe

r, re

porti

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asse

nger

num

bers

of

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atur

day,

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day.

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nds

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porta

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at w

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rtanc

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tum

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e we

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elig

hted

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wel

com

e Cl

aire

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ry, M

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the

rail m

inist

er a

s ou

r key

note

sp

eake

r, an

d in

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il 201

6 we

look

fo

rwar

d to

wel

com

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Chris

tian

Wol

mar

and

Nig

el H

arris

.

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nded

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umbe

r of m

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ts in

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ail in

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vel w

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train

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om F

rom

e, a

reca

st o

f Su

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ser

vices

to a

mor

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r th

e re

timin

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indo

n to

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llows

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ster

pa

th a

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con

nect

ion

to th

e so

uth

at W

estb

ury;

som

e de

stia

tions

suc

h as

Sou

tham

pron

are

now

reac

habl

e an

hou

r ear

lier.

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of t

he m

ost n

otab

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hang

es

was

the

rollin

g up

of t

he C

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to

a Co

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to ta

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long

er te

rm lo

ok a

t whe

re

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line

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raha

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llisg

ra

ha

mell

is@

tra

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ilts

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Bob M

orris

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munit

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ail

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e h

as a

2015 R

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e h

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rie

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em

bership

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iati

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ince i

ts i

ncepti

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rin

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wid

er m

em

bership

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ilts

involv

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A jo

urna

list b

y tra

de B

ob h

as b

een

a re

gula

r use

r of t

he ra

ilway

s fo

r m

ore

than

40

year

s. E

arlie

r tha

n th

at, a

s a

nine

yea

r old

goi

ng to

sc

hool

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occa

siona

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wapp

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trave

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Brit

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rom

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ding

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ding

Wes

t.

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year

s ag

o he

bec

ame

invo

lved

with

th

e Tr

ansW

ilts o

n th

e ev

e of

the

new

impr

oved

ser

vice

intro

duce

d in

201

3. S

o wh

ile n

ot in

volve

d in

th

e ca

mpa

igni

ng to

gai

n th

e ex

tra

train

s, h

e ha

s be

en v

ery

conc

erne

d to

dem

onst

rate

the

succ

ess

of

them

and

the

cam

paig

n to

reta

in

and

enha

nce

them

. Bas

ed a

t the

no

rther

n en

d of

the

line

he is

kee

n to

see

bet

ter c

onne

ctio

ns a

chie

ved

at W

estb

ury

with

trai

ns h

eadi

ng to

th

e W

est C

ount

ry, p

artic

ular

ly wi

th

the

last

rem

aini

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irect

ser

vices

to

sta

tions

wes

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aunt

on v

ia

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ely

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As a

non

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ob is

also

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regu

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us u

ser a

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pend

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any

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s re

sear

chin

g ho

w to

reac

h pl

aces

by

publ

ic tra

nspo

rt wi

th

a ta

xi on

ly co

min

g in

to p

lay

as a

la

st re

sort.

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read

ily a

dmits

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bein

g su

rpris

ed h

ow o

ften

he is

ab

le to

reac

h ou

t of t

he w

ay p

lace

s by

pub

lic tr

ansp

ort a

fter a

lot o

f in

vest

igat

ing.

As F

riend

s Adm

inist

rato

r he

over

sees

the

rece

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of

appl

icatio

ns a

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ealin

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th

rene

wals

and

quer

ies

from

m

embe

rs. H

e al

so c

ontri

bute

s m

any

of th

e ar

ticle

s to

the

regu

lar

Tran

sWilts

new

slette

r whi

ch is

cir

cula

ted

to F

riend

s an

d op

inio

n fo

rmer

s in

the

area

. He

also

pr

ovid

es m

ater

ial f

or th

e CI

C we

bsite

at t

rans

wilts

.org

The

Frie

nds

of th

e Tr

ansW

ilts a

re

a vit

al p

art o

f the

org

anisa

tion,

wh

ile s

ome

are

cont

ent t

o be

ar

mch

air s

uppo

rters

, and

are

m

ost w

elco

me

as s

uch,

oth

ers

volu

ntee

r to

assis

t with

cou

ntin

g nu

mbe

rs o

n tra

ins

or s

uppo

rting

ot

her i

nitia

tives

the

orga

nisa

tion

is in

volve

d in

.

– Bo

b M

orris

onfr

ien

ds@

tra

nsw

ilts

.org

2015

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s to

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ilton

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onso

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n of

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tivitie

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men

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lets

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tione

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tock

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writt

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t up

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