Randstad Life Sciences Brochure

shaping the world of life sciences

life sciences

prof broch life sciences 49078.indd 1 4-5-10 16:17

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Our servicesWe match people with companies that will develop their potential, and match companies with people who will take their business to the next level.

In addition to our regular temporary and permanent placement staffing services, the provision of temp-orary and seconded professionals and the search & selection of middle and senior managers, we offer specialized HR Solutions and provide dedicated on-site workforce management with inhouse services.

profile

Randstad believes in offering a comprehensive range of HR services to our clients. The balance in our service portfolio between general staffing and specialized professionals, and between temporary and permanent placement, is unique in our industry. In short, we play a pivotal role in shaping the world of work, leveraging the true value of human capital for the benefit of our clients, candidates, employees and investors.

Randstad is the world’s second-largest provider of staffing and other HR services


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StaffingTemporary staffing, permanent placement and specialties – specific market segments on which dedicated units focus – represent our core business. These services are offered through our well-known network of high street and suburban branches. We deploy our unique unit structure in most countries, where each unit consists of two consultants who are responsible for both client service and candidate selection.

ProfessionalsFor middle and senior management positions, we recruit supervisors, managers, professionals, interim specialists and consultants with professional qualifications. These specialists can be engineers, IT, Finance, Life Sciences specialists and professionals from a large number of other disciplines, such as HR, education, legal, healthcare and marketing & communications.

Search & SelectionWe have subsidiaries in several countries specializing exclusively in the recruitment of middle and senior managers for permanent positions within client organizations. These services include a number of related recruitment and training programs that are usually fee-based.

HR SolutionsWe offer a comprehensive range of HR project management, managed services, recruitment process outsourcing and HR consultancy services, such as outplacement, career management and HR administration outsourcing. These services can be provided separately from our regular staffing and permanent placement offerings.

Inhouse servicesThis is a very efficient solution for managing a high quality workforce with client-specific skill sets, aimed at improving labor flexibility, retention, productivity and efficiency.We work on site exclusively for one client, usually providing a large number of candidates with a limited number of well-defined job profiles, often in the manufacturing and logistics segments. We often work with the client to determine specific performance criteria, and we provide total HR management, including recruitment & selection, training, planning, retention and management reporting.

services main brands


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managing in a downturn

The benefits of flexibility If the downturn has taught us one thing, it is that most companies, including ourselves, now really understand the benefits of having flexibility embedded in the workforce. A well-balanced workforce, including a flexible component, helps businesses to breathe with the economic tides. It helps them prepare for future developments and swings in the economy. Flexibility is not a goal in itself, but a means to an end. It enables greater efficiency and higher productivity, enhancing profitability and competitiveness.It saves jobs in difficult times and creates jobs in an upswing that would otherwise not exist. All these elements make companies more resilient and agile. They help them to swiftly adjust to downturns when they occur, while ensuring they are better equipped to profit from periods of growth.

Trends in the professionals segmentThe most important sectors for recruitment of professionals are IT, Engineering, Life sciences and Finance & Accounting. While the recruitment of professionals for temporary assignments is still more common in Anglo-Saxon countries, we have seen a strong increase in continental Europe and Japan in the last few years. Although the permanent placement of professionals is more vulnerable in economic downturns, the demand for recruitment for permanent positions through agencies has increased rapidly in practically every market during the last decade. And permanent recruitment is the HR service that is offered most often in emerging markets. Two long-term trends are becoming clear: companies are increasingly keen to attract the most talented professionals, while professionals are less committed to their employer and more open to new career opportunities.


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Randstad has an international organization to manage optimal transition, implementation and compliance for our clients• The Randstad dedicated account team is key to

success• Randstad has Master Vendor and Global

Managed Service Provider experience and wants to work together with other suppliers for optimal service

• Randstad has a geographical presence in more than 43 countries

Optimal efficiency through appropriate tools• Randstad aims to be your innovative partner.

When it comes to IT and e-solutions, Randstad has the capabilities to put in place customized tools and services

• Randstad has labour market authority (e.g. legislation). We want to share this knowledge with our clients

• Our consolidated reporting increases the transparency of our collaboration

The industry trends of life sciences companies• Market growth slow down• Increased (governmental) price pressure• Generic competition• Less blockbuster drugs• Increased niche / specialized products• Thinning product pipelines

Consequences from an HR perspective• Finding a supplier who has the capabilities

combining temporary and contracted labour in one business model in order to create transparency and control

• Reduce labour cost per produced unit in order to enhance the total investment power

• Being able to attract and retain the best talent in the business and being considered as the best employer in the industry

• Turn HR departments from cost to profit centres

our offer

Source: 7,5/8,5 Frutiger 55, -25 afgespatieerd,corps 7,5corps 6of kleiner (zal soms nodig zijn)

de donkerder blauw gebruiken indien de lichte naast de donkere wordt gebruikt (bij lijnen in grafieken)

1,2 pt dik 4-2

0,8 pt dik 2-2

0,4 pt-

Figure X Heading

corps 6/7

corps 7,5/8,5

competitiveoffer

geographical match

dedicatedinternationalaccount team

highest quality of services offered

appropriatetools

• pricing• payment terms• saving opportunities

• single point of contact• operational excellence• contract compliance• specialists

• agency network• inhouse locations• sub-vendors

• management reporting• e-solutions• service level agreements

• delivery guarantee customization of service elements• integration of services (one-stop-shopping)• master service solution

Randstad develops business relations and our solution is based upon the following elements


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Randstad reduces risk• Randstad uses strong, proven service concepts,

which can be copy/pasted into your different business units. The strong concept approach reduces risk and cost of change. Especially because each concept comes with a clear implementation plan.

• Randstad works according to standardized processes, described as our Basic Concept. For international clients this Basic Concept Strategy is the Randstad guarantee for a uniform high quality of services and an excellent operational performance.

• We are confident to commit ourselves to reliable quality by setting KPI’s and guaranteeing SLA’s.

Our focus on sustainable lower cost for our clients• Randstad has a unique approach to cost savings.

We want to work with our clients towards a lower total cost of temporary labor and contracted labor

• We offer our continuous improvement and savings methodology.

We make it easy to do business with us• through offering you a single point of contact,

centralized reporting, clear concepts, reliable quality, executive involvement, all organized under one and the same brand; Randstad.

International focus on Life Sciences• Randstad International Account Management has

organized a special division for Pharmaceutical, biotech and medical device companies

• Our ‘Life Sciences-strategy’ consists of developing a core service proposition in combination with a cost savings and service improvement program.


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Research & DevelopmentFinding talent will be essential for the future of Life Sciences companies.Talent will make a competitive difference.• Laboratory support• Medical Device• Chemical• Biological• Engineering• ICT• Finance & Accounting• Managers & Directors

Manufacturing & OperationsPersonnel in this category produce and package the drug product in an often complicated environment (Clean room). Randstad organizes an onsite, starting from 50 FTE with a dedicated cost savings program and continuous improvement program.• Production operators• Packaging technicians• Clean Room • Distribution• Managers & Directors

Marketing & SalesMany companies are looking for outsourcing possibilities.The profile of the sales representative is changing. Trend is to have nurses demonstrating medical devices, diagnostics and medicines in hospitals. Furthermore we are noticing an increase in staffing needs for customer service centres for patient support.• Sales representatives• Customer care agents• Nurses• Doctors• Medical Advisors

areas of staffing

ExpediteHeadhunters

MajorPlayers...


Randstad Life SciencesInternational Account ManagementBuro & Design Center, b. 71Heizel Esplanade1020 BrusselsBelgium

(Q1 2010)

Major positions in Argentina, Australia, Cyprus, Greece, France, Mexico, Spain, Switzerland, UK

AndorraAngolaArgentinaAustraliaBahrainBelgium

BrazilCanadaChileChinaCyprusCzech Republic

DenmarkFranceGermanyGreeceHungaryIndia

ItalyJapanLuxembourgKuwaitMalaysiaMexico

MonacoMozambiqueNetherlandsNew ZealandNorwayOman

No. 1 market position

PolandPortugalQatarSingaporeSlovakiaSpain

Sri LankaSwedenSwitzerlandTurkeyUnited Arab EmiratesUnited Kingdom

United StatesUruguay

Tania De Decker Senior International Account Director T +32 494 56 17 42 [email protected] De Borger International Account Development ManagerT +32 497 51 14 03 [email protected] Prové Senior International Account OfficerT +32 495 69 92 18 [email protected]

global presence


Documents

Randstad Life Sciences Brochure