RAISING THE BAR ACHIEVING EXCELLENCEiacaanet.org/docs/uploads/IACAA2012AnnualConfBook.pdfnual Training Conference with the theme “Raising the Bar – Achieving Excellence”. This

RAISING THE BAR ACHIEVING EXCELLENCE2012 ANNUAL CONFERENCE

MAY 6-8, 2012 SPRINGFIELD HILTON

IACAA Board Offi cers Chair Kris White Will County Center for Community Concerns - Joliet

Vice-Chair Dwight A. Lucas, CCAP East Central Illinois Community Ac on Agency - Danville

Treasurer McFarland A. Bragg II, CCAP Peoria Ci zens Commi ee for Economic Opportunity - Peoria

Secretary Frank Schwab Illinois Valley Economic Development Corpora on - Gillespie

Board of Directors Keith Brown BCMW Community Services, Inc. - Centralia

Vincent Clark Kankakee County Community Services, Inc. - Kankakee

Sharmin Doering Sangamon County Department of Community Services - Springfi eld

Debra Jackanicz Crosswalk Community Ac on Agency - West Frankfurt

Mary Lockhart-White, CCAP Community Ac on Partnership of Lake County - Waukegan

Suzan Nash Western Illinois Regional Council - Macomb

Marsha Roll Embarras River Basin Agency - Greenup

Ken Pe john Wabash Area Development, Inc. - Enfi eld

Angela Stoltzenburg, CCAP Community Ac on Partnership of Central Illinois - Lincoln

Ex Offi cio Dr. D. Samson Sulamoyo, CCAP Illinois Associa on of Community Ac on Agencies - Springfi eld

IACAA Staff

Dr. D. Samson Sulamoyo, CCAP President & CEO [email protected]

Niccole Clements Director of Community and Economic Development [email protected] Pat Gleason RCAP Rural Development Specialist [email protected] Holmgren Vice President of Fiscal Opera ons [email protected] Lemmon Director of Administra on [email protected] Manfredo Director of Energy Policy and Programs [email protected] Mason RCAP State Coordinator [email protected] Powell Secretary/Recep onist [email protected] Pulce, CCAP Vice President of Programs [email protected] Ratcliff e Director of Membership Services sratcliff [email protected] Rechner Housing Coordinator [email protected] Redenbaugh Fiscal Assistant [email protected] Timke Housing and Homelessness Specialist a [email protected] ne Westerlund, CCAP Director of Professional Development [email protected]

2012 Conference Program Book

Letter from the Board Chair 1

Letter from the President/CEO 2

At a Glance Agenda 3

Workshop Descriptions 4

Speaker/Presenter Biographies 9

Community Action Awards 17

Family and Community Development Specialists 20

Sponsors/Advertisements throughout

Member Agencies 30


Table of Contents

RAISING THE BAR ACHIEVING EXCELLENCE

2012 ANNUAL CONFERENCE


Good luck to the Illinois Association of Community Action Agencies and their

membership agencies on a successful conference “Raising the Bar - Achieving Excellence”.

Congratulations on another successful year of service!

The Department of Commerce and Economic Opportunity recognizes the importance of our partnership in positively impacting the lives of the

low-income families of Illinois.

Dear Members and Conference A endees, Welcome to the Illinois Associa on of Community Ac- on Agencies’ Annual Conference. 2012 is a year we

should mark with a focus on raising the bar of service to our customers through organiza onal excellence.

All of the sessions at our 2012 conference have been designed to guide us towards learning and enhancing skills, systems, struc-tures, strategies and solu ons to respond the needs of the families and in-dividuals we are privileged to serve. Please take advantage of the learning opportuni es and I encourage you to network with your fellow Community Ac on peers.

Thank you all for your dedica on and commitment. I trust that you will have an enjoyable conference. Sincerely,

Kris WhiteChair, IACAA Board of Directors

2012 Conference Program Book 1

2012 Conference Program Book2

Dear Friends, Welcome to Springfi eld. Welcome to IACAA’s An-nual Training Conference with the theme “Raising the Bar – Achieving Excellence”. This year’s confer-ence is geared toward providing you with work-shops and training that is focused on promo ng or-ganiza onal excellence. This year’s conference is an opportunity to gain knowledge, share stories and

enhance our abili es to be on the cu ng edge of fi gh ng poverty in Illinois. As we collec vely con nue to broaden our eff ec veness in the War on Poverty, we must always work together to further our mission. This is the main reason we are strong and united in purpose. I hope that the conference will provide you with an opportunity for renewal and enhancement of knowledge and exper se. I would like to thank the Board of Directors and staff for planning our 2012 conference and, as always, I look forward to talking with many of you throughout the conference. Should you need assistance during your stay in Springfi eld, please do not hesitate to con-tact myself or any of the IACAA staff . Sincerely,

Dr. D. Samson Sulamoyo, CCAPPresident/CEO

At A Glance Agenda


Monday, May 77:30 5:00 Registration Mezzanine8:00 9:00 Continental Breakfast Mezzanine9:00 10:00 Opening Session – Dr. Montrell Greene Illinois10:00 10:45 Legislative Committee of the Whole Illinois10:45 11:30 IACAA Business Meeting Illinois11:30 12:00 ICADC Business Meeting Illinois12:00 1:30 Awards Lunch Prairie1:45 3:15 Breakout Sessions

OrganizationalDevelopment

Measurement andReporting

Fiscal/Program Customer Focus Emerging Leaders

Peer to Peer DemystifiedPlaza 1

ROMA 101Capitol

Asset ManagementPlaza 3

Understanding PovertyConference Center 2

Beginning with the End inMindConference Center 4

3:15 3:30 Refreshment Break3:30 5:00 Breakout Sessions




Head StartRe CompetitionPlaza 1

ROMA 102Capitol

Fiscal Policies and theSingle Audit ActPlaza 3

Outreach andEngagementConference Center 2

Community ActionCurrent Environment andYouConference Center 4

5:00 6:00 Free Time

6:00 6:30 Networking Reception Prairie6:30 9:30 Community Action Gala and FCD Graduation Prairie

Tuesday, May 88:00 9:00 Executive Director Breakfast Rendezvous Room8:00 9:00 Networking Breakfast Prairie9:15 10:15 Subcommittees Meet

CSBG – Conference 4Fiscal – Plaza 3Head Start – CapitolHousing – Plaza 1LIHEAP – Conference Center 2Weatherization – Conference Center 3

10:30 12:00 Breakout SessionsOrganizationalDevelopment



Community AssessmentsConference Center 4

STARS ReportingCapitol

Fiscal for Non fiscalPeoplePlaza 3

Central Intake andCustomer AssessmentConference Center 2

Presenting Yourself toOne or ManyPlaza 1

12:00 1:30 Lunch – Jackie Joyner Kersee, Keynote Speaker1:45 3:15 Breakout Sessions




Making Connections withInterACTION!Conference Center 4

Evidence Based Practice:Moving From Counting toMeasuringCapitol

Fiscal/CSBG ProgramMonitoringPlaza 3

Customer Evaluation andFollow upConference Center 2

Resume Building for theNext LevelPlaza 1

3:15 Conference Concludes

Workshop DescriptionsMonday, May 7, 2012

Peer to Peer Review De-Mystifyed Plaza 11:45-3:15 pmPresenter: Kris White, Dwight Lucas, Michelle PulceTrack: Organiza onal DevelopmentAudience: Community Ac on Staff , Head Start

The IACAA Peer to Peer Review model is a na onally known tool for iden fying and addressing needs within an agency. Learn through tes monials about what a peer review entails and how it can help an organiza on.

ROMA 101 Capitol1:45-3:15 pmPresenter: Chris ne Westerlund, IACAATrack: Measurement and Repor ngAudience: Execu ve Directors, Managers, Community Ac on Staff

Wondering about ROMA (results oriented management and accountability) and how it fi ts into Community Ac on? Learn the basics of ROMA, its applicability to your work and learn more about outcomes, repor ng tools, program planning and evalua on.

Asset Management Plaza 31:45-3:15 pmPresenter: Teri Taylor, SikichTrack: Fiscal/ProgramAudience: Execu ve Directors, Fiscal Managers, Program Managers

A discussion of federal requirements for internal control and compliance with asset management including cash, invest-ments, equipment and property.

Understanding Poverty Conference Center 21:45-3:15 pmPresenters: LeRoy JordanTrack: Customer FocusAudience: Community Ac on Staff , Head Start Staff

This session will focus on deepening our percep ons and understandings of poverty. The ques on of “What is poverty?” will be answered in a comprehensive and meaningful approach for Community Ac on and Head Start staff members.

Beginning with the End in Mind Conference Center 4Embracing The Process of Leadership Development1:45-3:15 pmPresenter: Dr. Montrell Greene - Empowerment 360Track: Emerging LeadersAudience: Community Ac on Staff , Head Start Staff

This session is designed to empower emerging leaders. The session will expose par cipants to skill sets that will help them in their current assignment and posi on them for future promo on.


Monday, May 7, 2012Head Start Re-Competition Plaza 13:30-5:00 pmPresenters: George Davis, Connie Jerden, Dwight Lucas, Laurie Morrison Frichtl, Unita SimsTrack: Organiza onal DevelopmentAudience: Execu ve Directors, Head Start Coordinators

Head Start re-compe on is new. Find out what re-compe on could mean for Community Ac on.

ROMA 102 Capitol3:30-5:00 pmPresenter: Chris ne Westerlund, IACAATrack: Measurement and Repor ngAudience: Execu ve Directors, Managers, Community Ac on Staff

This is a con nua on of ROMA 101, but 101 a endance is not a prerequisite. We will dive deeper into the ROMA cycle, examining how ROMA is used and why applying ROMA is meaningful.

Fiscal Policies and the Single Audit Act Plaza 33:30-5:00 pmPresenter: Leslie McConnell, Amy Sherwood - SikichTrack: EnrichmentAudience: Execu ve Directors, Fiscal Managers, Program Managers

An overview of fi scal policies that should be in place and what policies your organiza on may be missing to eff ec vely run your organiza on along with an update on an cipated revisions to OMB Circular A-133, Audits of States, Local Gov-ernments and Non-Profi t Organiza ons.

Outreach and Engagement Conference Center 23:30-5:00 pmPresenters: Owen Carter, Sue Castleman, Dena WeberTrack: Customer FocusAudience: Community Ac on Staff , Head Start Staff

This panel presenta on will share great ways to reach out to your customers, how to eff ec vely engage them and build rela onships.

Community Action Current Environment and You Conference Center 43:30-5:00 pmPresenter: Dan Manfredo - IACAATrack: Emerging LeadersAudience: Community Ac on Staff

This interac ve session will give an overview of where the Community Ac on movement is today and how you can con-tribute.

Workshop Descriptions




Tuesday, May 8, 2012Community Assessments Conference Center 410:30 am-12:00 pmPresenter: Heather Lockard - Missouri Associa on for Community Ac on Track: Organiza onal DevelopmentAudience: Execu ve Directors, Program Managers

Community Ac on Agencies have been key players in the war on poverty since their incep on in the 1960‘s. We are uniquely qualifi ed to examine the needs of a community and people in a state of transi on or struggle because the agen-cies are on the front lines and can see the issues facing families and individuals fi rst hand. As you know, gathering infor-ma on to complete comprehensive needs assessment can be a me consuming task, but it is necessary to ensure we are off ering the most appropriate programs in our communi es. The Comprehensive Community Needs Assessment Tool kit and Web Based tool make this process manageable. This session will discuss the toolkit and web-based tool as well the process for comple ng the comprehensive needs assessment process.

STARS Reporting Capitol10:30 am-12:00 pmPresenter: Gail HedgesTrack: Measurement and Repor ngAudience: Execu ve Directors, Program Managers

Inpu ng the most complete informa on will generate the most complete reports. Learn prac ces that will make your STARS experience excellent.

Fiscal for Non-Fiscal People Plaza 310:30am-12:00 pmPresenters: Cathy Feltner - ERBA, Anita Holmgren - IACAA, Bud Mason - IACAATrack: Fiscal/ProgramAudience: Fiscal Managers, Program Managers

This session will cover the importance of opening communica on between the fi scal offi ce and the program offi ce. Do we speak the same language? Not always. We will discuss the importance of understanding fi scal data and op ons for presen ng fi scal informa on in a more meaningful way.

Central Intake and Customer Assessment Conference Center 210:30am-12:00 pmPresenters: Maureen Pool, Marla Ramos - Will County Center for Community ConcernsTrack: Customer FocusAudience: Community Ac on Staff , Head Start Staff

This session will discuss ways to develop a method of central intake and how to eff ec vely assess customers with excel-lent service and respect.

Presenting Yourself to One or Many Plaza 110:30am-12:00 pmPresenter: Lorena Johnson - University of Illinois, Springfi eldTrack: Emerging LeadersAudience: Community Ac on Staff

One of the most values skills is cited by employers is the ability to communicate and present ideas clearly and persua-sively. Frequently these skills are viewed as a so skill and is o en overlooked as a important skills set for professionals. In this training you will learn how to design and present a stellar presenta on performance.



Tuesday, May 8, 2012Making Connections with InterACTION! Conference Center 41:45-3:15 pmPresenter: IACAA Staff Track: Organiza onal DevelopmentAudience: Community Ac on Staff , Head Start Staff

Using the revised InterACTION! tool, a endees of this session will see their organiza ons as a whole and iden fy ways to increase effi ciency, streamline processes and strengthen systems.

Evidence Based Practice: CapitolMoving from Counting to Measuring1:45-3:15 pmPresenter: Lorena Johnson - University of Illinois, Springfi eldTrack: Measurement and Repor ngAudience: Execu ve Directors, Program Managers

In the fi eld of social service Evidence Based Prac ce has become a buzz word in the last few years. But what is meant by Evidence Based Prac ce (EBP)? In this presenta on you will learn what EBP is and how you program can integrate EBP management prac ces into your agency.

Fiscal/CSBG Program Monitoring Plaza 31:45-3:15 pmPresenter: Gail Hedges - DCEOTrack: Fiscal/ProgramAudience: Fiscal Managers, Program Managers

Hear from DCEO what monitors are looking for and how to best prepare for a monitoring visit.

Customer Evaluation and Follow-up Conference Center 21:45-3:15 pmPresenters: Maureen Pool, Marla Ramos - Will County Center for Community ConcernsTrack: Customer FocusAudience: Community Ac on Staff , Head Start Staff

How do you maintain a rela onship with a customer once a service has been received? How to you know if they are moving towards self-suffi ciency? This session will help.

Resume Building for the Next Level Plaza 11:45-3:15 pmPresenter: Donna Rogers - Rogers HRTrack: Emerging LeadersAudience: Community Ac on Staff

In this session we will explore Knowledge, Skills and Abili es (KSAs) necessary for an Emerging Leader and iden fy an ac on plan to get there. We will also take it to the next level by building an ideal resume that can sell in this era of social recrui ng. Learn the latest sites where you can share the KSAs you have.

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Keynote SpeakersDr. Montrell GreeneOpening Keynote,Beginning with the End in Mind

Dr. Montrell Greene is dedicated to empowering others to maximize their poten al. He is currently the CEO of Empowerment 360; a Mississippi based consul ng company that specializes in professional development and mo -va onal services. Empowerment 360 serves head starts, community ac on

agencies, k-12 schools, colleges/universi es, and small business-es. In just three years, his company has served over forty Missis-sippi school districts, ten ins tu ons of higher learning, six state agencies, six states, and four countries including India, China, South Africa and Kenya.

Before he began Empowerment 360, Dr. Greene was superinten-dent for the East Jasper and Cleveland School Districts, a princi-pal, assistant principal, and teacher. In each educa onal se ng he served, he raised student achievement. While superinten-dent in Cleveland, Dr. Greene’s leadership produced a Blue Rib-bon school as well as the fi rst “District Accredited” school system in the state of Mississippi. Essence Magazine named him an Edu-ca onal Reformer in a feature ar cle. Dr. Greene has served as an adjunct professor for William Carey College, Delta State Uni-versity, and Mississippi Valley State University. In 2009, he was privileged to be a guest lecturer for the Agricultural University of Hebei in China.

In addi on to his work in educa on, Dr. Greene is an ordained minister. In 2008, he was led to offi cially begin Montrell Greene Ministries. His ministry strives to spread the gospel, as well as empower others to live an abundant, purpose driven life. So far, he has ministered in diff erent states within the United States, In-dia, South Africa and Kenya.

Dr. Greene also is an author and music recording ar st. In 2005, He released a gospel CD en tled From The Heart. Last year he authored The Magic In Me Series. There are three children’s books in The Magic In Me Series: Magical Me, Imagine Me and Believing In Me.

Dr. Greene a ended Tougaloo College, and then was led to fi n-ish his bachelor’s degree in Music Educa on from Alcorn State University. He later received his master’s degree in Educa on Administra on from Alcorn State University. The University of Southern Mississippi later awarded Dr. Greene his Doctorate De-gree in Educa on Administra on.

Dr. Greene is a member of Alpha Phi Alpha Fraternity, Sigma Pi Phi Fraternity, and life me member of the Alcorn State University Alumni Associa on. He serves as a board member for the Bolivar County Community Ac on Agency and Mississippi State Youth Conference. Dr. Montrell Greene is married to Dr. Robie Greene and they have two beau ful daughters, Nala and Michelle.

Jackie Joyner-KerseeTuesday Luncheon Keynote

As one of the most decorated female athletes of all- me, Jackie dominated the track and fi eld circuit for 13 years and won three gold, one silver and two bronze medals spanning four Olympic Games during her illustrious career. At the 1984 Olympics in Los Angeles, she won the silver medal in the heptathlon. Four years later, at

the 1988 Games in Seoul, Korea, Jackie struck gold in both her signature events - the heptathlon (world record) and long jump. She followed that up at the 1992 Games in Barcelona, Spain by winning gold in the heptathlon and bronze in the long jump. In her fi nal Olympic appearance at the 1996 Atlanta Games, she won the bronze medal in the long jump. In addi on, she won a total of four gold medals (two in the heptathlon and two in the long jump) at three diff erent World Championships and fi nished fi rst in the long jump at the 1987 Pan American Games.

Sports Illustrated for Women magazine named Jackie the Great-est Female Athlete of the 20th Century. On three diff erent occa-sions (1994, 1987 and 1986), she was honored by Track & Field News as the World Athlete of the Year. She also was named as the top American Athlete fi ve mes (1994, 1992, 1991, 1987 and 1986).

Jackie received the Jesse Owens Award in both 1986 and 1987. She s ll holds the world record in the heptathlon (7291 points) and is the American record holder in both the heptathlon and long jump (24-7). On December 3, 2004, she was inducted into the U.S. Track and Field Hall of Fame. The March 2002 issue of Ebony included her on its list of the Top 10 Greatest African-American Women Athletes.

Jackie a ended college at UCLA and starred in both track & fi eld and women’s basketball from 1980-to-1985. A four-year start-er on the Bruins’ basketball team, she is s ll listed among the school’s career leader in scoring average, rebounding and assists.

The inaugural recipient of the Humanitarian Athlete of the Year, Joyner-Kersee is known worldwide for her interest in aiding oth-ers. She has helped to build the Jackie Joyner-Kersee Youth Cen-ter Founda on in her hometown of East St. Louis, Ill., that has raised more than $12 million.

In 2007, she along with several notable athletes, founded Ath-letes for Hope, a charitable organiza on of professional athletes who get involved in charitable causes and inspire millions of non-athletes to volunteer and support their community.

In 2010, Joyner Kersee was honored with an NCAA Silver Anniver-sary Award given each year by the American Na onal Collegiate Athle c Associa on (NCAA) to recognize six dis nguished former student-athletes on their 25th anniversary as college graduates.


Speaker/Presenter BiographiesMost recently, Jackie was selected as the recipient of the 2011 Dick Enberg Award. The Award is presented annually to a per-son whose ac ons and commitment have furthered the meaning and reach of the Academic All-America® Teams Program and/or the student-athlete while promo ng the values of educa on and academics.

Jackie has recently embarked upon a na onwide eff ort to en-hance the comprehensive health of our na on’s communi es through the promo on of healthy lifestyles. She has been asked by the United States Department of Agriculture to promote My Plate, the replacement for the food pyramid. She has also joined forces with the 77-year-old Farm Founda on to address the avail-ability of healthy foods in challenged communi es throughout the United States. In addi on, she just completed a series of in-ternal Public Service Announcements to promote the use of the agency’s online products.

Jackie is married to famed track and fi eld coach Bobby Kersee. She currently resides in Baldwin, Missouri.

Owen CarterOutreach and Engagement

Owen Carter was born and raised in Rockford, IL. He a ended Thomas Jef-ferson High School, a er which he en-listed in the United States Navy. He served in the Navy for 10 years, in sev-eral theaters of opera on including Kosovo and Iraq (OIF, ONE, OEF). While serving his country, Owen was able to receive his Associates and Bachelors De-

grees in Poli cal Science: Public Law. Owen returned to Rockford and began working on several poli cal campaigns and network-ing with those working in the social service fi eld. In 2000, Owen began employment with Icon Property Management & Develop-ment Group(s) where he oversaw the rehabilita on of numer-ous historical homes and proper es within the city of Rockford. Shortly a er, Owen began employment with the Rockford Hous-ing Authority serving as the property manager at several sites throughout our city. In 2008, he accepted the posi on of Com-munity Ac on Coordinator for the City of Rockford serving both Boone and Winnebago coun es. Working within the Human Ser-vices Department, Owen and his staff are able to use federal and state grant funds to assist those in need at various stages in life. Assistance may include but, not be limited to: condemna on re-loca on, rental/mortgage assistance, u lity payment assistance, scholarships, small business loans and direct client assistance.

Sue CastlemanOutreach and Engagement

Sue Castleman is the CSBG Coordina-tor at BCMW Community Services and also administers several homeless and emergency programs. Sue has been employed at BCMW for thirty years. She has an Associate of Arts Degree from Kaskaskia College and a ended South-ern Illinois University School of Social

Work in Carbondale. She completed her Cer fi ed Public Man-ager Cer fi ca on through the University of Illinois at Springfi eld in October of 2011.

George DavisHead Start Re-Competition

George is originally from Chicago. He received a Bachelor of Fine Arts from Illinois Wesleyan University in Bloom-ington and has completed twenty-three hours of post-graduate course work in educa on and human services. Addi- onally, George is a cer fi ed Family and

Community Development Specialist.

George has worked in the social services fi eld for over forty years in a variety of capaci es. His social service experience includes service coordina on, case management, administra on and supervision. He has worked in mental health, developmental disabili es, child protec on and early educa on. George has worked for the City of Rockford Human Services Department for over fourteen years and served as Head Start Director from 1998 to 2003. In August 2003, Mayor Doug Sco appointed George to the posi on of Execu ve Director for the City of Rockford Human Services Department, a public Community Ac on Agency.

George is Past Board President of the Illinois Head Start Associa- on, and currently serves as a Board member for the Illinois Head

Start Associa on. In January 2004, George was appointed to the Illinois Early Learning Council where he was recently appointed as Co-Chair for the Family Community Engagement Commi ee. He is a Board member for the Early Learning Council of the Rock-ford Area. George received the Mar n Luther King Humanitar-ian Award for dis nguished service from the Illinois Head Start Associa on. In 2008, Mr. Davis received the Cer fi ed Commu-nity Ac on Professional dis nc on which indicates excellence in Community Ac on Vision and Values, History, Management, and Leadership.

Speaker/Presenter Biographies


Cathy FeltnerFiscal for Non-Fiscal People

Cathy Feltner is the Fiscal Offi cer for Em-barras River Basin Agency, Inc. (ERBA). She has worked for ERBA since 2001, where she started as the Bookkeeper for the Weatheriza on programs and the Homeless programs, and maintain-ing the agency’s single account billing process. She became Fiscal Offi cer in

2004. She currently supervises four bookkeepers and oversees the fi scal opera ons of 30 state and federal grants, including Weatheriza on, LIHEAP, Head Start, and various Homeless Pro-grams.

Anita HolmgrenFiscal for Non-Fiscal People

Anita Holmgren serves as the Vice President of Fiscal Opera ons for the Illinois Associa on of Commu-nity Ac on Agencies and the Illinois Community Ac on Development Cor-pora on, a posi on she has enjoyed since January 2010. Prior to working in community ac on, Anita spent 12 years employed at Aurora University

in Aurora, Illinois and one year at Sikich LLP. She has cul vated a broad depth of non-profi t accoun ng experience from special-izing in accounts payable, accounts receivable, budget, and audit prepara on. Her en re professional career has been devoted to non-profi t organiza ons. Anita graduated from Aurora University (Summa Cum Laude) with a Bachelor of Arts Degree in Accoun ng. She has served her community through various boards, including three terms on the Board of Educa on. When not working, Anita loves to gar-den and read. But mostly she loves to spend me with her fam-ily, including her two one-year old grandsons. Anita’s personal philosophy is “you can never learn less.” She considers herself a life-long learner both personally and professionally.

Gail HedgesSTARS Reporting, Fiscal/CSBG Program Monitor-ing

Gail is a graduate of Illinois College in Jacksonville, IL where she studied to be an elementary teacher. Although she loved the classroom, she was unable to obtain employment as a teacher and looked to state government.

Gail started her career as a state employee in 1977 as a Human Services Consultant I and has moved up the career ladder over the years. She has served in management since 1984 and con- nues in that capacity today as Manager of the Division of Eco-

nomic Opportunity administering the Community Services Block Grant Program, a $32 million dollar program that off ers an array of services to eligible individuals such as, economic development, educa on, emergency services, health, housing, nutri on and self-suffi ciency depending on the individual need. She also has oversight of the Emergency Shelter Grants Program. Organiza- ons that she works closely with include the Illinois Associa on

of Community Ac on Agencies, Illinois Ventures for Community Ac on, and the Illinois Community Ac on Development Corpora- on. Her en re professional career has been with the Depart-

ment of Commerce and Economic Opportunity and its prede-cessor agencies providing leadership, and training and technical assistance to community ac on agencies and other not-for-profi t organiza ons. She is dedicated to ensuring that services con nue to those less fortunate.

Connie JerdenHead Start Re-Competition

Connie Jerden is the C.E.F.S. Economic Opportunity Corpora on’s Head Start and Early Head Start Director. She has over 9 years experience in this posi on. Connie is a graduate of St. Louis Uni-versity and holds a masters degree in social work with a family and child concentra on. She is also an adjunct instructor at Kas-kaskia College in Centralia, IL and teaches child and adolescent psychology.

Lorena Johnson, M.A., M.P.A.Presenting Yourself to One or Many, Evidence Based Prac-tice: Moving from Counting to Measuring

Lorena Johnson is the Program Coordi-nator for the Cer fi ed Public Manager Program of Illinois at the University of Illinois-Springfi eld. Johnson received a M.A. in communica ons and M.P.A. in

public administra on from UIS. She has over 15 years experience in training and program design and development. She developed a na onally recognized diversity educa on professional develop-ment training program.


Speaker/Presenter BiographiesLeRoy JordanUnderstanding Poverty

Leroy Jordan, a Springfi eld community ac vist and educa on has ac vely worked in the fi eld of voca on, elementary, higher edu-ca on and adult educa on for more than 41 years. He has con-sulted with public and private schools and school districts across Illinois, as well as, other states. He has served as an evaluator for the US Offi ce of Educa on, Illinois State Board of Educa on, the Illinois Department of Correc ons, school districts and other ed-uca onal programs. He has served with dis nc on on the boards of many community organiza ons, including boards of direc-tors of the Land of Lincoln Girl Scout Council, the United Way of Springfi eld and Sangamon County, the Springfi eld School District board of Educa on, the Springfi eld Catholic Diocese Board of Educa on and the Springfi eld Urban League Board of Directors. He has conducted numerous diversity-training workshops and is a cer fi ed Recovering from Racism trainer/facilitator. He is a strong advocate for the Head Start program and has served as a mentor/consultant to the Springfi eld Head Start Program. He holds a B.S. in Elementary Educa on from SIUC, a M.A. in Educa- on Administra on from SSU, Springfi eld, Illinois and is ABD, Cur-

riculum and Instruc on, from Illinois State University.

Mary Lockhart-WhitePeer to Peer De-mystifi ed

Mary Lockhart White has been the Execu- ve Director and CEO for Community Ac- on Partnership of Lake County, Wauke-

gan, Illinois since 2000. Addi onally, she currently serves on the Board of Directors of the Illinois Associa on of the Commu-nity Ac on Agencies and is chair of the

Professional Development Commi ee. Ms. Lockhart White is the President of the Board of Directors for the African American Community Ac on Leaders (TAACAL). She has served on the Il-linois Ventures for Community Ac on Board and on the Gover-nor’s Task Force for Workforce Development. She holds cer -fi ca on in Community Services Execu ve Management and is a Cer fi ed Community Ac on Professional. She is a graduate of Marsh-Brown College, Atlanta, Georgia and the Maxwell School of Ci zenship and Public Aff airs, Syracuse University, Syracuse New York.

Heather LockardCommunity Assessments

Heather Lockard has worked as the Training and Development Manager for the Missouri Associa on for Community Ac on for

the past three years. She has presented numerous trainings and presenta on on topics including, but not limited to, case man-agement, community collabora on and development, ROMA, community needs assessment, leadership, and poverty. Heather holds a BS in Psychology and a MS in Public Administra on and is a Na onally Cer fi ed ROMA trainer and Cer fi ed Community Ac on Professional.

Dwight LucasPeer to Peer Demystifi ed,Head Start Re-Competition

Dwight Lucas is the CEO of East Central Illinois Community Ac on Agency and has served this agency for more than 25 years. He is a Cer fi ed Community Ac- on Professional through the Na onal

Associa on for Community Ac on As-socia on, a graduate of Eastern Illinois

University, and a veteran of the U.S. Air Force. Mr. Lucas serves on many Community Ac on affi liated boards and commi ees and is an ac ve Board Vice-Chairperson of the Illinois Associa on for Community Ac on Agencies (IACAA). His years of service tells the story of a fervent advocator who works relessly on projects to raise the awareness and advocate for families with low income in the areas of health, educa on, and economics. Mr. Lucas is recognized as a preeminent trainer for not-for-profi t Boards and Execu ve staff . In conjunc on with IACAA leadership staff , Mr. Lucas co-developed successful Mock Peer Review and Corporate Capacity Protocols, respec vely. Through these ser-vices any Community Ac on Agency needing assistance during a problema c or transi onal situa on are provided with compre-hensive, systema c training and technical assistance. Mr. Lucas now brings the theory and training of Apprecia ve Inquiry to CAA as a means of providing a strength based approach to service enhancement.

Dan ManfredoCommunity Action Current Environment and You

Dan Manfredo is the Director of Energy Policy and Programs for the Illinois Asso-cia on of Community Ac on Agencies. He has been with IACAA since January 2007 working with both LIHEAP and Weath-eriza on issues for Illinois’ Community

Ac on Agencies. Dan has worked with u li es in the implemen-ta on of energy assistance programs as well serving on Peer to Peer teams to assist agencies with improving their weatheriza-

Speaker/Presenter Biographies


on programs. Dan has also been involved in the discussions and implementa on of a state-wide Percentage of Income Payment Plan (PIPP) in Illinois.

Bud MasonFiscal for Non-Fiscal People

Bud Mason is the State Rural Develop-ment Coordinator who administrates and is also a Technical Assist Provider in the Illinois Rural Community Assistance Program (RCAP). He is a cer fi ed water & wastewater operator in the State of Il-linois who began his career in the Sum-mer Youth Employment Program pulling

weeds around his communi es sewer lagoons and has gone on to spend over 25 years opera ng and managing water and wastewater systems throughout Illinois. During this me he was educated on the Managerial, Financial & Technical skills that are needed when opera ng a small community’s water or wastewa-ter system the by the “School of Hard Knocks”. RCAP has given him an opportunity to become a mentor to mul ple small un-derserved communi es throughout his state and share his expe-riences, knowledge and wisdom. Bud currently is a member of the Chicago Metropolitan Agency for Planning’s (CMAP) Full Cost Pricing Advisory Board.

Leslie McConnellFiscal Policies and the Single Audit Act

Leslie McConnell, CPA, is a senior man-ager on the not-for-profi t services team of Sikich. Leslie works extensively with not-for-profi t organiza ons and has 12 years of experience providing audit and consul ng services to not-for-profi t cli-

ents, including audits in accordance with OMB Circular A-133, and audit services to Illinois State Agencies.

Lauri Morrison-FrichtlHead Start Re-Competition

Lauri Morrison-Frichtl is currently the Execu ve Director of the Illinois Head Start Associa on. Lauri has worked with Head Start since 1988 in a variety of roles including the training and techni-cal assistance systems, serving as an Educa on Manager, and a Director of a Head Start/Early Head Start and Migrant program. In addi on, Lauri has directed a campus child care center and a

non-for-profi t child care center and has years of experience in the early childhood classroom. Lauri has developed na onal training curricula, provided training at the state, regional and na onal level around a wide array of topics. She is passionate about Head Start and services to children and families who live in poverty.

Maureen PoolCentral Intake and Customer Assessments,Customer Evaluation and Follow-up

Maureen Pool joined the agency in June of 2005, providing administra ve support to the Will County Con nuum of Care and has held her current po-

si on of Opera ons Manager for Will County Center for Community Concerns since 2008.

Ms. Pool works closely with WCCCC’s managers and fi scal department to ensure that each program is administered in accordance with grant guidelines.


Speaker/Presenter BiographiesMichelle PulcePeer to Peer De-mystifi ed

Michelle Pulce is the Vice President for Programs for IACAA. She received her master’s in Public Administra on at American University in Washington D.C. in 1995 and her bachelor’s in 1993 in Po-li cal Science. Before joining the Associa- on in 2001, Michelle previously worked

as the Community Services Block Grant Planner for the state of Illinois and a Budget Analyst for the Governor’s Budget Offi ce.

Michelle is a cer fi ed Community Ac on Professional (CCAP) and has been cer fi ed as a na onal trainer in ROMA, an outcome management curriculum, and represents Illinois on the Na onal Peer to Peer Advisory Commi ee on outcome management. In addi on, she received a management cer fi cate for Not for Prof-its at the University of Illinois - Springfi eld. Michelle is ac ve in her church, a member of the Alpha Kappa Alpha Sorority, Inc. and the Springfi eld Junior League. She is a distance runner and an avid tennis player.

Donna RogersResume Building for the Next Level

Donna Rogers an instructor of manage-ment, graduated with honors with a Mas-ters of Educa on (MEd.) in Human Re-sources Development from the University of Illinois Urbana-Champaign (UIUC) in 1996. Her Human Resources career be-gan in 1991 and ten years later, she was

cer fi ed as a Senior Professional in Human Resources (SPHR) from the Human Resources Cer fi ca on Ins tute (HRCI) and has con nued to recer fy currently through 2012. A er being cer -fi ed, she was professionally qualifi ed to teach at college level and joined the University of Illinois Springfi eld (UIS) as an adjunct fac-ulty member in 2002. She con nued teaching on an “as needed basis” at both UIS and Robert Morris College un l 2008 when she joined the UIS College of Business and Management (CBM) full- me. There she serves as an instructor of Human Resources Management (HRM), Organiza onal Development (OD) and Or-ganiza onal Behavior (OB). She teaches both online and face-to-face classes. She also mentors job seekers and has taught a Career Management (CM) course while working with Robert Morris Col-lege. Addi onally, she “prac ce what she preaches” as the owner of Rogers HR Consul ng which was founded in 2001, winning the 2008 Small Business Award of the Year for Home Based Business from the Greater Springfi eld Chamber of Commerce. Addi onal professional awards include: HR Professional of the Year from the Central Illinois Chapter of SHRM (CIC-SHRM); 40-Under-40

Selectee for Springfi eld Business Journal; and Supervisor of the Year from Springfi eld Public Schools. She regularly delivers nu-merous presenta ons among professional groups throughout the state of Illinois and has guest lectured at Benedic ne Univer-sity/Springfi eld College in Illinois. She humbly serves her peers in the Human Resources profession as the State Director-Elect and SHRM Founda on Director for the Illinois State Council of SHRM (ISC-SHRM) as well as the HR Advisory Board for the Il-linois Chamber. Finally, she proudly served our great country for eight years re ring as a Ground Safety Inspector for the Illinois Air Na onal Guard.

Marla RamosCentral Intake and Customer As-sessments,Customer Evaluation and Follow-up

Marla Ramos joined Will County Center for Community Concerns in April of 2009 as the Outreach Coordinator. With a background in marke ng & communica ons, she has

become the crea ve force behind the agency’s marke ng and educa onal materials, and is the liaison for all media releases.

Ms. Ramos has been instrumental in the development of WCCCC’s Centralized Intake process. She oversees the training for our Customer Service Representa ves to ensure that they are knowledgeable about program eligibility and documenta on, and provides training on liheap.net, STARS, and WeatherWorks. She has also greatly expanded the outreach calendar around the county, developing a regular schedule of sites that provide space for WCCCC staff to take applica ons from customers who reside outside of the Joliet area.

Amy SherwoodFiscal Policies and the Single Audit Act

Amy L. Sherwood, CPA, CISA, is a Partner in the Springfi eld offi ce of Sikich LLP special-izing in audits, reviews, and special proj-ects for tax exempt organiza ons and State agencies. Ms. Sherwood is a 1995 gradu-ate of the University of Illinois at Urbana-

Champaign with a B.S. in Accountancy. She is a licensed Cer fi ed Public Accountant in Illinois and a Cer fi ed Informa on Systems Auditor. Ms. Sherwood is involved in several professional and civic organiza ons including: American Ins tute of Cer fi ed Pub-lic Accountants; Illinois CPA Society; Informa on Systems Audit and Control Associa on; Illinois Society of Associa on Execu ves;


Speaker/Presenter Biographiesand Illinois Women in Leadership. She is a past board member of the United Way of Central Illinois and Rutledge Youth Foun-da on and currently volunteers her me at Springfi eld Chris an School and as a Junior Girl Scout Leader. Ms. Sherwood resides in Springfi eld, Illinois, with her husband, Rase, and children, Kaytlin and Rase Jr.

Unita SimsHead Start Re-Competition

Unita Sims, Vice President for CEDA’s Children and Fam-ily Services department since 2003, is responsible for the over-sight of Head Start and Early Head Start programs opera on and administra on of 40 million dollar budget and 350 staff . As Vice President, she is a visionary leader that uses a strategic manage-ment process, and execu ve leadership to ensure posi ve child and family, staff and community outcomes through quan ta ve measures. Ms. Sims manages personnel administra on and su-pervision by leadership direc on and team dynamics for inclusion and collabora on within all of CEDA departments and programs. She also works collabora vely with community stakeholders. Ms. Sims completed her master’s thesis on the topic of manage-ment systems and early childhood educa on and received her degree in Early Childhood Educa on from Governors State Uni-versity. She earned a baccalaureate degree from the University of Wisconsin in Communica on Disorders and Psychology. She also has received an Early Childhood Special Educa on Endorse-ment and is a Cer fi ed Family and Community Specialist. Ms. Sims is a graduate of Anderson Graduate School of Management at UCLA, Johnson and Johnson. CEDA has employed Ms. Sims since 1994, when she was hired as a local Disabili es Coordina-tor. She has been promoted several mes during her career at CEDA, holding the following posi ons: Center Director, Early Care Coordinator, Grantee Disabili es/Mental Health Manager, Early Head Start Manager, and Ac ng Deputy Director. In addi- on to her posi ons with CEDA Head Start, Ms. Sims served as a

disabili es consultant with the Chicago Department of Human Services, a Head Start Peer Reviewer and has presented many workshops at na onal and local conferences. Training topics in-clude Transi on, ERSEA, On- Going Monitoring, Professional De-velopment, Strategic Planning, Community Assessment, Speech and Language Development, Collabora on, Classroom Manage-ment, Fiscal Management, Disabili es Services, and Early Head Start Services. Ms. Sims serves as the President of the Illinois Head Start Associa on and as Vice Chairperson of the Il-linois Associa on of Community Ac on Agencies’ Head Start Commi ee. Ms. Sims serves as the Vice President of the Illinois Associa on for Community Ac on Agencies – Board’s Head Start Commi ee. Ms. Sims is a member of the Illinois Early Learning Council. Ms. Sims reports to the President/CEO and works col-labora vely with the Policy Council and the CEDA Board of Direc-tors and the Governing Board’s Early Childhood Commi ee.

Teri TaylorAsset Management

Teri L. Taylor, CPA, is a manager on the not-for-profi t services team of Sikich. Teri has nine years of experience serving the needs of not-for-profi t organiza ons and govern-mental en es. She is responsbile for the audit engagement planning, supervision of fi eldwork, and report prepara on for a

wide vari es of not-for-profi t cleints including associa ons, civic and community organiza ons, colleges and governmental en - es. Teri has has extensive experience audi ng federal award

programs in accordance with OMB Circular A-133. Teri is a gradu-ate of the University of Illinois at Urbana-Champaign with a Bach-erlor of Science in Accountancy and a Master of Accoun ng Sci-ence.

Dena WeberOutreach and Engagement

Dena Weber is the C.E.F.S. Economic Op-portunity Corpora on’s Outreach Director. She has over 10 years experience work-ing with individuals to increase their self-suffi ciency. She has previous experience as a Developmental Studies Instructor and Resource Specialist. Dena currently over-sees the management of the C.E.F.S. Out-

reach Programs including the Community Services Block Grant, Emergency Services, Housing Counseling, Literacy Program and LIHEAP. Dena is a cer fi ed Resource Specialist, Cer fi ed Public Manager and is a graduate of Eastern Illinois University. She is also the Southern Illinois Con nuum of Care Lead/Contact and is an ac ve community volunteer.

Christine WesterlundROMA 101, 102

Chris ne Westerlund is the Director of Pro-fessional Development for the Illinois As-socia on of Community Ac on Agencies. She has over twenty fi ve years of experi-ence working with governmental en es and non-profi t organiza ons as a research-er, grant writer, facilitator and trainer.

Chris ne is a na onally cer fi ed ROMA (results oriented man-agement and accountability) trainer for the Community Ac on network, a cer fi ed Family and Community Development Spe-cialist, a Cer fi ed Community Ac on Professional and a na onal trainer for “A Framework for Understanding Poverty”. Chris ne has facilitated World Cafes, an Apprecia ve Inquiry process, for


Speaker/Presenter Biographiesmany groups and organiza ons in the State of Illinois. Presen-ta ons include: “Grant Wri ng 101”, “The Strengths-Based Ap-proach for Families”, “Building Bridges Out of Poverty”, “Planning for Results” and “Customer Focus for Social Service Agencies”, in addi on to curriculum development in the areas of customer en-gagement and eff ec ve prac ce for low-income individuals. She is a graduate of Eastern Illinois University, Vice President of the Chatham Area Public Library District Board of Trustees and an ac- ve volunteer in the Springfi eld community.

Kris WhitePeer to Peer De-mystifi ed

Kris White has been involved in Com-munity Ac on for over 23 years, serv-ing as Weatheriza on Manager at both WCCCC and CEDA before being recruited to her current posi on of Execu ve Di-rector at WCCCC in 2001. Ms. White has served on IACAA’s Board of Directors since 2003, and was elected Board Chair

in 2008.

IACAA has called on Ms. White’s exper se both in the admin-istra on of a thriving community ac on agency and her back-ground in Weatheriza on to conduct peer reviews for several CAA’s around the state of Illinois. Kris serves on a wide variety of commi ees and coali ons in Will County, and is an ac ve member of the Na onal Community Ac- on Partnership.

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Community Action Awards

State Representa ve Brandon Phelps is the 2012 Vince Demuzio, Legisla-tor of the Year. Representa ve Phelps was nominated by both Crosswalk Community Ac on Agency and Shaw-nee Development Council, Inc. in rec-ogni on of his service to the families and individuals living in the 118th district. Representa ve Phelps is cur-rently serving his 5th term as State Representa ve and is known for his strong family es in Southern Illinois and his family’s tradi on of service to the local communi es.

His leadership was exemplifi ed during a recent disaster. In late April and early May 2011 Southern Illinois experienced one of the worst fl oods in the area’s history. Several communi es were evacuated from their homes and businesses. Schools were closed. Ul mately, many residents were displaced for a great length of me. However, local ci zens from all walks of life united to protect their homes and communi es. Representa ve Phelps immediately was on site to view the damage and when approached by many people asking “what can we do to help?” he took the ini a ve. He contacted Cheryl Vanderford, Execu ve Director of Shawnee Development Council. During their discus-sion, the immediate needs of the aff ected popula on including food replacement were the focus of their conversa on.

Representa ve Phelps and other elected offi cials, including State Representa ve John Bradley (117th district) and State Senator Gary Forby (59th district), developed a plan of ac on and formed the “Southern Illinois Together Flood Benefi t”. This benefi t was a coopera ve venture with business owners, ci zens throughout Southern Illinois and the elected offi cials. In coopera on with The Poshard Founda on for Abused Children funds were distributed to 31 not for-profi t agencies including Shawnee Development Council, Inc. and Crosswalk Community Ac on Agency. These funds were used to purchase staple food items for the pantries operated by the agencies and organiza ons. Distribu on was fo-cused on those individuals and families aff ected by the fl ooding.

Representa ve Phelps con nues to be commi ed to all of Illi-nois. He currently serves as Agriculture & Conserva on (Vice-Chairperson); Elementary & Secondary Educa on; Environment & Energy; Ethanol Produc on Oversight; Least Cost Power Pro-curement; Registra on & Regula on; Rural Economic Develop-ment (Chairperson); Veterans Aff airs; DCFS Oversight; and the Commi ee of the Whole.

St. Clair County Board Chairman Mark A. Kern is honored with this year’s Grey Warrner Friend of Community Ac on Award. Chairman Kern eff ec vely ex-panded CAA program integra on into the St. Clair County Intergovernmental Grants Department’s larger structure that greatly enhances the service de-livery system. Housing services were expanded with the inclusion of CDBG and Housing Resource Center program-ming. Job readiness training opportuni- es coordinated through WIA programs

administered by the Department’s Em-ployment and Training Division provide opportuni es to refer indi-viduals to WIA programming that could move the unemployed and the under employed to employment and ul mately to sustainability.

Since assuming the offi ce of County Board Chairman, Mark Kern has advocated for legisla on that directly impacts low-income adults and children. He has specifi cally advocated for expanded CSBG, LI-HEAP and Weatheriza on funding at the federal level and he has informed local legislatures of the value that these programs provide to eligible St. Clair County residents. Chairman Kern has been in-strumental in ensuring that health services off ered by the St. Clair County Health Department and East Side Health District are avail-able to CSBG clients.

Chairman Kern is a determined advocate for Senior Ci zens and the disabled. He established the fi rst St. Clair County Offi ce on Aging and the CSBG program supports the daily delivery of healthy meals to eli-gible senior and disabled individuals at sites throughout the county. Chairman Kern has also encouraged the con nua on of transporta- on services for eligible senior and disabled individuals through a

rela onship with Alterna ve Transporta on System at Southwestern Illinois College.

Chairman Kern does not serve on the Community Ac on Agency Board since he is the CFO for CAA programs. This has not limited his involvement in Community Ac on. He has maintained the CAA Board’s rela onship with St. Clair County that results in the benefi t of the County suppor ng personnel and benefi t needs for CAA em-ployees. As St. Clair County’s Chief elected offi cial he appoints public sector members to the CAA Board. He is ac ve on several boards and ins tu ons that have posi vely infl uenced CAA programming. He is also the past Chairman of STARRS (St. Louis Area Regional Re-sponse System) Board and currently serves as Chairman of the East Side Health District Board.

Over the past 15 years Chairman Kern and his wife have raised over $250,000 to purchase Christmas gi s for under privileged youth. The Chairman has generously allowed CSBG to receive benefi ts from this volunteered eff ort resul ng in holiday cheer being spread through-out many St. Clair County households.

Vince DeMuzio Legislator of the Year Award

Grey Warrner Friend of Community Action Award


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Community Action Awards

Ivadale Foster is this year’s recipient of the Harry Ring Outstand-ing Service Award. Mrs. Foster is a member of East Central Il-linois Community Ac on Agency’s Governing Board of Directors and serves as Board Secretary. For decades, Mrs. Foster has been dedicated to advoca ng for individuals and families with low in-comes within Ford, Iroquois, and Vermilion Coun es. She has been especially commi ed to working on social causes that ad-versely aff ect senior ci zens. She’s a proponent in ensuring that this popula on’s voices are always heard and their needs are not only iden fi ed but met. Throughout her professional career, Mrs. Foster has been drawn to posi ons of service. She has worked extensively with local youth in both an academic and recrea onal arena. She served as a teacher aide with Danville District #118, as a supervisor of junior ac vi es at the Laura Fellowship House, and recrea on coordinator with the City of Danville’s Parks De-partment. She was also a Homemaker/Home Healthcare Aid, where she provided in-home care to senior ci zens and adults with disabili es.

In addi on to her service to Community Ac on, Mrs. Foster is a 32 year member of the Vermilion County Board. She was the fi rst African American woman to serve in this capacity. During her tenure on the Vermilion County Board she has served as Chaplin for 31 years, where she opens each mee ng with a prayer. She is currently the Chairperson of the Health and Educa on Commit-tee, which oversees ac vi es for the local Health Department, Mental Health Department, Superintendent of Schools, and Ani-mal Regula ons.

Mrs. Foster has also served on numerous boards and organiza- ons in the Danville, including, Vermilion County Democrats,

Precinct 14 Commi eewoman, Deputy Voter Registrar, Bradley -Maberry American Legion Auxiliary 736 & 18th District Auxiliary, Anderson Street Block Club Organizer & Chairwoman, Neigh-borhood House Board, Golden Seniors Club, Laura Lee Fellow-ship House Golden Seniors, Seniors Golden Auxiliary, Danville Branch NAACP, Green Meadows Girl Scout Troop of Danville, Dis-trict #118 teachers aide, PTA President Colle School, Historian Washington School, the and East Central Illinois Community Area Agency on Aging. Through the years, Mrs. Foster has received many honors and recogni ons for her service to the community as a mentor, role model and leader.

Harry Ring Outstanding Service Award

We are Proud to be a Partner with the Illinois Association

of Community Action Agencies “Helping People, Changing Lives”

MMadison County Community Development

And thanks to the Illinois Association Of Community Action Agencies For another year of Quality Service…

City of Rockford Human Services Department “Engaging All Citizens in Building Stronger Communities”

612 North Church Street, Rockford, IL 61103 815/987-5782 Fax: 815/987-5762

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Family and Community DevelopmentWhat is the Family and Community Development Program?

Illinois Community Ac on Agencies established the Family and Community Development (FCD) Program in 1995 in response to a predominant need for com-prehensive family assistance and case management in many areas, including preven on and interven on services for family violence, mental health problems, drug and alcohol abuse, and medical illness. Training was developed, in partnership with the academic com-munity, to teach the skills and competencies needed to work with Illinois’ most- fragile families and individuals u lizing the strengths based approach. With the 2011-2012 gradua ng classes, the number of FCD specialists has grown to over 1200 in the Illinois Network.

The FCD program goals are to cul vate self-reliance in families at risk of long-term welfare dependency and to work with communi es to iden fy economic oppor-tuni es. Community Ac on Agency staff par cipates in an ini al 11 unit cer fi ca on training including inter-viewing skills, essen als of community development, historic overview of Community Ac on, goal se ng, coaching, advocacy, self-care, and ROMA. Upon suc-cessful comple on of the training, par cipants are cer fi ed as Family and Community Development Spe-cialists who con nue to par cipate in follow-up and supplemental training throughout the year. IACAA’s academic partner is the University of Illinois-Spring-fi eld. Beginning in 2008, FCD Specialists had the op-portunity to earn the designa on of Advanced FCD Specialist. Within their agency, the FCD specialist is equipped to provide comprehensive case manage-ment to Community Ac on Agency families. In many ways, the FCD program exemplifi es Community Ac on – “Helping People. Changing Lives.”

FCD Specialists 2011-2012

2011 Aurora Class Yolanda Broome Two Rivers Head Start AgencyCelia Juarez Two Rivers Head Start AgencyPatricia Mar nez Two Rivers Head Start AgencyMelissa Rodriquez Two Rivers Head Start AgencyImelda Ruiz Two Rivers Head Start AgencyRebecca Spiridis Two Rivers Head Start AgencyStefanie Teat Two Rivers Head Start Agency

2012 Effi ngham Class Rabian Briggs Peoria Ci zens Commi ee for Economic Opportunity, Inc.Denise Brinkley C.E.F.S. Economic Opportunity Corpora onHeidi Cade C.E.F.S. Economic Opportunity Corpora onLinda Clinton C.E.F.S. Economic Opportunity Corpora onChris Creekmore Project NOW, Inc. Community Ac on AgencyBethany Davidson Crosswalk Community Ac on AgencyDeirdre Davis Project NOW, Inc. Community Ac on AgencyLisa Dill Embarras River Basin Agency, Inc.Barbara Downing C.E.F.S. Economic Opportunity Corpora onSarah Ford B.C.M.W. Community ServicesSherry French C.E.F.S. Economic Opportunity Corpora onDenise Groesch C.E.F.S. Economic Opportunity Corpora onKiva Johnson Community Ac on Partnership of Lake CountyRobin Kralman C.E.F.S. Economic Opportunity Corpora onSylvia Lancaster Embarras River Basin Agency, Inc.Dot Lawyer Embarras River Basin Agency, Inc.Cecilia Reginetz Peoria Ci zens Commi ee for Economic Opportunity, Inc.Megan Sims Peoria Ci zens Commi ee for Economic Opportunity, Inc.Sarah Thompson Embarras River Basin Agency, Inc.Kristen Turner C.E.F.S. Economic Opportunity Corpora onCheryl Young C.E.F.S. Economic Opportunity Corpora onBarbara Waymire C.E.F.S. Economic Opportunity Corpora on


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Luncheon Sponsor

LUCAS GREENE ASSOCIATES, L.L.C.Multidisciplinary professional services firm that assists its clients in the development, design,

construction, and rehabilitation of residential, commercial, and institutional properties.

Services REAL ESTATE DEVELOPMENT AND FINANCIAL CONSULTING

PROGRAM DESIGN, IMPLEMENTATION, AND EVALUATION HOUSING DEVELOPMENT TRAINING SERVICES PHYSICAL NEEDS ASSSESSMENTS COST ESTIMATION SERVICES

P.O. Box 49-6248 Phone (773) 374-2200 Chicago, Illinois 60649 Fax (773) 374-5611

Email: [email protected]


Refreshment Break Sponsor

B.C.M.W.Community Services, Inc.P.O. Box 729 - 909 East RexfordCentralia, Illinois 62801Phone: 618- 532- 7388Fax: 618- 532- 0204

Mission Statement

To provide human services to, and advocate for residents of Bond, Clinton, Marion, Washington, and Franklin counties in a sensitive, non- judgemental,

empowering manner.


East Central Illinois Community Action Agency

Continued Success,IACAA

on your

2012 Annual Conference

Mission Statement:To provide information, training, education and other services that engage and

empower families and communities to be self-sufficient.

Serving individuals and families of Ford, Iroquois, and Vermilion Counties

for more than 46 years

Services Include:

Community Services Block Grant, Educational Talent Search, Head Start, Low Income Home Energy Assistance Program, and Weatherization

Administrative Office 56 N. Vermilion Street

Danville, IL 61832 217-443-2705 – Telephone

217-431-0725 – Fax www.comaction,org


815-933-7883 • 657 E. Court St. • Kankakee • www.kccsi-cap.org

Helping people changing lives.

Helping people changing lives.



“You are what you repeatedly do. Excellence is not an

event…it is a habit.” Aristotle

IACAA 2012 Annual Conference “Raising the Bar – Achieving Excellence”

WWill County Center for Community Concerns

Celebrating 25 years as Will County’s Community Action Agency

304 N Scott Street

Joliet IL 60432 wcccc.net


◊ Head Start ◊ Outreach ◊ Housing ◊◊ Utility Assistance ◊ Senior Services ◊

◊ Good Things NOW Stores ◊ Homeless Services ◊ Weatherization ◊ Property Rentals ◊

◊ Economic Development ◊

418 19th Street Rock Island (309) 793-6391

SERVICE DIGNITY INTEGRITY COMMUNITY HOPE

www.projectnow.org

We envision the whole community working hand in hand to meet human needs,

protect human dignity and restore hope.

Serving Rock Island, Henry and Mercer Counties Since 1968

Congratulations to the Illinois Association of

Community Action Agencies on the

2012 Annual Conference

Raising the Bar - Achieving Excellence

DECATUR-MACON COUNTY OPPORTUNITIES CORPORATION

1122 East Marietta StreetDecatur, IL 62521-1323

217-428-0155

RAISING THE BAR ACHIEVING EXCELLENCE 2012

JOINING



C.E.F.S. Economic Opportunity Corporation Congratulates the IACAA for its valuable service to the Illinois Community Action Network!

Poverty Today Is Everyone’s Problem: Today the wealthiest society in world history certainly has the wherewithal to end poverty.

Fifty years later, the clarion call to social justice of Michael Harrington’s The Other America still rings true: “The means are at hand to fulfill the age-old dream: poverty can now be abolished. How long shall we ignore the underdeveloped nation in our midst? How long can we look the other way while our fellow human beings suffer?

How long? For until these facts shame us, until they stir us to action, the other America will continue to exist, a monstrous example of needless suffering.”

It Is Time To Renew Our Commitment to Ending Poverty!

Helping People. Changing Lives.

C.E.F.S. Economic Opportunity Corporation 1805 South Banker Street

Effingham, IL 62401 217/342-2193

www.cefseoc.org

Helping People,Changing Lives...

for Every Stage of Life!

Head StartEarly Head Start

Foster GrandparentsFood and Fellowship Program

Prescription AssistanceEmergency Services

Peoria Area Food Bank

CSBG ScholarshipsSmall Business AssistanceLIHEAP - Energy Assistance

Home WeatherizationHome Rehabilitation

Central Illinois CateringSpring Grove Subdivision

Our Programs

Peoria Affordable Housing Initiative

Peoria Citizens Committee for Economic Opportunity, Inc.McFarland A. Bragg II, CCAP · President/CEO Cassaundra Powell · Board Chairperson

711 W. McBean St. · Peoria, IL 61605 · (309) 671-3900


BCMW Community Services, Inc.909 East Rexford - P.O.Box 729Centralia, Illinois 62801Keith Brown, Execu ve Director618/532-7388 Fax: 618/532-0204Web: www.bcmw.infoService Area: Bond, Clinton, Marion, Washing-ton Coun es

Carver Community Ac on Agency235 E. Main Street, P.O. Box 28Galesburg, Illinois 61402-0028Jeannie Shelton, Chief Execu ve Offi cer309/342-0158 Fax: 309/342-8179E-mail: [email protected] Area: Knox County

C.E.F.S. Economic Opportunity Corpora on1805 S. Banker - P.O .Box 928Effi ngham, Illinois 62401Paul White, Chief Execu ve Offi cer217/342-2193 Fax: 217/342-4701Web: www.cefseoc.orgService Area: Chris an, Clay, Effi ngham, Faye e, Montgomery, Moultrie and Shelby Coun es

Community Ac on Partnership of Central IL1800 5th StreetLincoln, Illinois 62656Angela Stoltzenburg, Execu ve Director217/732-2159 Fax: 217/735-1753Web: www.capcil.orgService Area: DeWi , Fulton, Logan, Mason, Menard and Pia Coun es

Champaign County Regional Planning Comm.1776 East Washington StreetUrbana, Illinois 61803-7760Cameron Moore, Execu ve Director217/328-3313 Fax: 217/328-2426Web: www.ccrpc.orgService Areas: Champaign County

Chicago Department of Family and Support Services1615 W. Chicago Ave, 3rd FloorChicago, Illinois 60622Evelyn Diaz, Commissioner312/746-5683 Fax: 312/746-8973Web: www.cityofchicago.org/HumanServicesService Area: City of Chicago

City of Rockford Human Services Department612 North ChurchRockford, Illinois 61103George Davis, Execu ve Director815/987-5782 Fax: 815/987-5762Web: h p://.ci.rockford.il.us/human/human.htmService Area: Boone and Winnebago Coun es

Community Ac on Partnership of Lake CountyP.O. Box 9059Waukegan, Illinois 60079Mary Lockhart-White, CCAP, Execu ve Director847/249-4330 Fax: 847/625-6328Service Area: Lake County

Community & Economic Development Associa- on of Cook County, Inc.

208 S. LaSalle, Suite 1900Chicago, Illinois 60604-1001Pat Doherty-Wildner, Interim President/CEO312/795-8844 Fax: 312/795-1034Service Area: Suburban Cook County, City of Chicago

Crosswalk Community Ac on Agency410 West MainWest Frankfort, Illinois 62896Debra Jackanicz, Execu ve Director618/937-3581 Fax: 618/937-3583Service Area: Franklin, Jackson, Jeff erson and Williamson Coun es

Decatur-Macon County Opportuni esCorpora on1122 East Marie a StreetDecatur, Illinois 62521Gail Evans, Execu ve Director217/428-0155 Fax: 217/428-0169Service Area: Macon County

DeKalb County Community Services Department2550 North Annie Glidden RoadDeKalb, Illinois 60115Donna Moulton, Execu ve Director815/758-3910 Fax: 815/758-3407Web: www.dekalbcounty.orgService Area: DeKalb County

DuPage County Division of Human Services421 North County Farm RoadWheaton, Illinois 60187Mary Kea ng, Director630/407-6500 Fax: 630/407-6501Web: www.dupageco.org; www.dupagecris.orgService Area: DuPage County

East Central Illinois Community Ac on Agency56 North Vermillion - P.O .Box 1335Danville, Illinois 61834-1335Dwight Lucas, CCAP, Chief Execu ve Offi cer217/443-2761 Fax: 217/431-0725Web: www.comac on.orgService Area: Ford, Iroquois and Vermillion Coun es

Embarras River Basin Agency for Economic Opportunity, Inc.115 South Kentucky - P.O. Box 307Greenup, Illinois 62428Marsha Roll, Execu ve Director217/923-3113 Fax: 217/923-5155TTD: 800/526-084Web: www.erbainc.orgService Area: Clark, Coles, Crawford, Cumber-land, Douglas, Edgar, Jasper, Lawrence and Richland Coun es

Illinois Migrant Council28 East Jackson Blvd. - Suite 1600Chicago, Illinois 60604Eloy Salazar, Execu ve Director312/663-1522 Fax: 312/663-1994Web: www.illinoismigrant.orgService Area: Statewide

Illinois Valley Economic Development Corp.223 South Macoupin Street - P.O. Box 88Gillespie, Illinois 62033Frank Schwab, Execu ve Director217/839-4431 Fax: 217/839-3647Service Area: Calhoun, Greene, Jersey and Macoupin Coun es

Kankakee County Community Services, Inc.657 E. Court St., Suite 207Kankakee, Illinois 60901Vincent Clark, Execu ve Director815/933-7883 Fax: 815/933-0635Web: www.kccsi-cap.orgService Area: Kankakee County

Kendall-Grundy Community Service (Unit of Kendall County Health and Human Services)811 W. John St.Yorkville, Illinois 60560Dr. Amaal Tokars, Execu ve Director630/553-9100 Fax: 630/553-0167E-mail: [email protected] Area: Grundy and Kendall Coun es

Madison County Community Development130 Hillsboro AvenueEdwardsville, Illinois 62025Walter Hunter, Interim Execu ve Director618/692-8940 Fax: 618/692-7022Service Area: Madison County

McHenry County Housing Authority1108 North Seminary AvenueP.O. Box 1109Woodstock, Illinois 60098-1109Julie Biel-Claussen, Execu ve Director815/338-7752 Fax: 815/338-1217Service Area: McHenry County

Member Agencies


MCS Community Services345 West State StreetJacksonville, Illinois 62650Dusty Douglas, Execu ve Director217/243-9404 Fax: 217/245-4159Web: www.morgancounty-il.com/mccs.htmService Area: Morgan, Cass and Sco Coun es

Mid Central Community Ac on, Inc.1301 W. WashingtonBloomington, Illinois 61701Rockie Zeigler, Execu ve Director309/829-0691 Fax: 309/828-8811Web: www.mccainc.orgService Area: McLean and Livingston Coun es

Northwestern Illinois Community Ac on Agency103-109 North ChicagoFreeport, Illinois 61032Marcia Derrer, Execu ve Director815/232-3141 Fax: 815/232-3143Email address: [email protected] Area: Jo Daviess and Stephenson Coun es

Peoria Ci zen’s Commi ee for Economic Opportunity, Inc.711 West McBeanPeoria, Illinois 61605McFarland Bragg II, President/CEO309/671-3900 Fax: 309/671-3913Web: www.pcceo.orgService Area: Peoria County

Project NOW Community Ac on Agency418 19th StreetRock Island, Illinois 61201Maureen Hart, Execu ve Director309/793-6391 Fax: 309/793-6352Web: www.projectnow.orgService Area: Rock Island, Henry and Mercer Coun es

Sangamon County Dept. of Community Resources200 South 9th Street - Room 311Springfi eld, Illinois 62702Sharmin Doering, Execu ve Director217/535-3120 Fax: 217/535-3119Web: www.co.sangamon.il.usService Area: Sangamon County

Shawnee DevelopmentCouncil, Inc.P.O. Box 298Karnak, Illinois 62956Cheryl Vanderford, Execu ve Director618/634-2201 Fax: 618/634-9551Service Area: Alexander, Hardin, Johnson,Massac, Pope, Pulaski and Union Coun es

Springfi eld Urban League100 North 11th StreetSpringfi eld, IL 62703Nina Harris, President/CEO217-789-0830www.springfi eldul.orgService area: Sangamon County

St. Clair County Intergovernmental GrantsDepartment/Community Ac on Agency19 Public Square - Suite 200Belleville, Illinois 62220-1624Debra Moore, PhD, Execu ve Director618/277-6790 Fax: 618/236-1190Service Area: St. Clair County

Tazwood Community Services, Inc.2005 S. Main St.Morton, IL 61550Cindy Bergstrand, Execu ve Director309/266-9941 Fax: 309/266-9174Service Area: Tazewell and Woodford Coun es

Tri-County Opportuni es Council405 Emmons Avenue - Box 610Rock Falls, Illinois 61071-0610Sandra Julifs, CCAP, President/CEO815/625-7830 Fax: 815/625-7302Web: www.tcochelps.comService Area: Bureau, Carroll, LaSalle, Lee,Marshall, Ogle, Putnam, Stark and WhitesideCoun es

Two Rivers Head Start Agency1661 Landmark Rd.Aurora, Illinois 60506Diane Lacey, Execu ve Director(630) 264-1444Fax: (630) 264-1151Web: www.trhsa.orgService Area: Kane County (CSBG and Head Start programs), Kendall, DeKalb, Grundy and Boone Coun es (Head Start program only)

Two Rivers Regional Council of Public Offi cials936 BroadwayQuincy, IL 62301Cheryl Esselman, Execu ve Director217/224-8171 Fax: 217/224-9145Service Area: Adams, Brown, Pike and SchuylerCoun es

Wabash Area Development, Inc.110 North Latham StreetEnfi eld, Illinois 62835Ken Pe john, Execu ve Director618/963-2387 Fax: 618/963-2525Service Area: Edwards, Galla n, Hamilton, Saline, Wabash, Wayne and White Coun es

Western Egyp an Economic Opportunity Council1 Industrial Park - P.O. Box 7Steeleville, Illinois 62288-0007Paule e Hamlin, Execu ve Director618/965-3458 Fax: 618/965-9421Web: www.weeoc.orgService Area: Jackson, Monroe, Perry andRandolph Coun es

Western Illinois Regional Council-CommunityAc on Agency223 South RandolphMacomb, Illinois 61455Suzan Nash, Execu ve Director309/837-2997 Fax: 309/836-3640Web: www.wirpc.orgService Area: Hancock, Henderson, Mc-Donough and Warren Coun es

Will County Center for Community Concerns304 North Sco StreetJoliet, Illinois 60432Kris White, Execu ve Director815/722-0722 Fax: 815/722-6344Web: www.wcccc.netService area: Will County

Member Agencies

Documents

RAISING THE BAR ACHIEVING EXCELLENCEiacaanet.org/docs/uploads/IACAA2012AnnualConfBook.pdfnual Training Conference with the theme “Raising the Bar – Achieving Excellence”. This