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Enhancing your people capability through tailored learning and development solutions
Rail IndustryCourse Guide2013 – 2014Version 3
2
MEtro training acadEMy
Building and maintaining top class skills and capability is a top priority for the global railway industry.
And this is the very reason for the establishment of the Metro Academy.
PrestigeWith access to unrivalled knowledge of Melbourne’s metropolitan railway and backed by Hong Kong’s MTR which is arguably the best engineered railway in the world, the Metro Academy offers Australia’s railway workers and contractors access to superior training opportunities.
Varied CurriCulumTraining courses have been designed for contractors and rail workers to achieve the skill levels needed to unlock the commercial opportunities currently being presented on railways in Australia and abroad.
releVanCeEach training program is created to include a combination of theoretical, interactive and hands-on learning which ensures comprehensive skills and knowledge.
rail exPertiseAll Metro Academy trainers have technical and facilitation expertise to ensure you get the most from your training experience.
loCationWith training facilities conveniently located at Flinders Street Station and E-Gate in West Melbourne, participants have ready access to the Metro’s railway network and essential plant and equipment, which allows for real-time practical experience.
To accommodate the rigours of project schedules and varied shift patterns, training can be delivered at times and locations to suit you in either a classroom or e-learning environment.
As a Registered Training Organisation delivering both nationally recognised units of competence and purpose built non-accredited training programs, the Metro Academy is well positioned to provide the industry with fit for purpose training solutions.
Your Metro Academy experience can start today. Call us and discover a new level of excellence in training.
Nicole Sullivan Learning & Development Manager
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Metro Academy can fulfill all your organisational development needs, through the provision of an extensive suite of learning and development services:
Assurance
Competency
Needs Ana
lysi
s
Trainin
g
ServiceConsultancy
CustomisedLearningSolutionsInstr
uctional
Design
Flex
ible
Del
iver
yO
ptio
ns PostTraining
Support
Enhancing your people capability through tailored learning and development solutions
The information provided in this document (including unit codes & titles for Nationally Recognised units of competence) are current at time of printing, 08/07/2013. Up to date information can be found on the Metro Academy website at www.metrotrains.com.au/academy
Terms and Conditions may be found at the back of this brochure.
RAiL iNDUSTRY WORKER CARD
The Rail industry Worker program is owned and endorsed by the Australasian Railway Association (ARA) on behalf of its members to provide a single national competency management system for those working in rail.
As of 01 July 2013 all contractors identified in Metro’s competency matrices, located on the Metro Academy website (www.metrotrains.com.au/academy) who intend carrying out rail safety work for Metro, or on behalf of Metro’s contractors, needs to possess a RiW Card.
A valid Rail industry Worker Card is now a required prerequisite for all Metro Academy Rail infrastructure courses.
if you have any questions relating to this information, please email [email protected]
4
contEntS
train track safety awareness 7
Handsignaller 8
lookout 9
track Force Protection Coordinator – level 3.1 10
track Force Protection Coordinator – level 3.2 and level 3.3 11
track Vehicle operator 1 12
track Vehicle operator 2 13
rail infrastructure Fundamentals 14
Construction induction (White Card) 15
drug & alcohol assessor training 16
occupational Health & safety for managers and supervisors (3 day) 17
5
leadership and Workplace relationships 18
Project management Fundamentals 19
Presentation skills 20
Bullying and Harassment for employees – online 21
Bullying and Harassment for managers and supervisors – online 22
Facilitating Change 23
terms and Conditions 26
6
7
train track SafEty awarEnESS
This course is the minimum requirement for employees who work within the rail corridor. Tickets have a life of 2 years, or the individual’s medical, whichever is the lesser.
The session includes a practical component, which allows participants to visit the rail network.
The Metro Safety & Environmental induction is also included.
This course is aligned to the following nationally accredited unit of competence:
■ TLiF2080B Safely access the rail corridor.
Students who successfully complete all requirements of this course will be awarded a Statement of Attainment for the unit listed above.
DURATiON
1 day
Courses are scheduled daily and are delivered
at Flinders Street Station and E Gate.
Metro Academy can also provide TTSA training on site
for large groups.
PREREQUiSiTES
Category 3 Medical
Participants must have current employment with an organisation
that is authorised to interface with the Metro Trains rail network.
COST
$200 per person
Minimum 8 persons for a group booking (a discount may be
available for high volume bookings).
iNFORMATiON/BOOKiNGS
P: 9619 5748
8
HandSignallEr
AUDiENCE
This course must be undertaken by anyone performing the duties
of a Handsignaller and Lookout.
DURATiON
2 days
PREREQUiSiTES
TTSA & Category 1 Medical
Participants must have current employment with an organisation that
is authorised to interface with the Metro Trains rail network.
COST
$450 per person
iNFORMATiON/BOOKiNGS
P: 9619 5748
This course will provide information on how to fulfil the role of a Handsignaller and Lookout. This course will also provide the necessary prerequisite knowledge for individuals wishing to progress further and become a Track Force Protection Coordinator.
This course is aligned to the following nationally accredited units of competence:
■ TLiF2080B Safely access the rail corridor
■ TLiF2081A Perform lookout duties
■ TLiF2082A Perform handsignaller duties
Students who successfully complete all requirements of this course will be awarded a Statement of Attainment for the units listed above.
9
lookout
This course will provide information on how to fulfil the role of a Lookout.
This course is aligned to the following nationally accredited unit of competence:
■ TLiF2081A Perform lookout duties
Students who successfully complete all requirements of this course will be awarded a Statement of Attainment for the unit listed above.
AUDiENCE
This course must be undertaken by anyone performing the duties
of a Lookout.
DURATiON
½ day
PREREQUiSiTES
TTSA & Category 2 Medical
Participants must have current employment with an organisation
that is authorised to interface with the Metro Trains rail network.
COST
$250 per person
iNFORMATiON/BOOKiNGS
P: 9619 5748
10
track forcE ProtEction coordinator LEvEL 3.1
PREREQUiSiTES
Lookout & Category 1 Medical
Participants must have current employment with an organisation
that is authorised to interface with the Metro Trains rail network.
COST
$460 per person
iNFORMATiON/BOOKiNGS
P: 9619 5748
This course will provide information on how to implement lookout protection; including how to conduct a track protection assessment, plan, document and apply lookout protection and receive a Permit to Foul the Line.
AUDiENCE
This course must be undertaken by a Track
Force Protection Coordinator taking out Lookout
Protection.
DURATiON
2 days
11
AUDiENCE
This course must be undertaken by Track Force Protection
Coordinators taking out Track Force Protection and Absolute
Occupations. Although the theory is common to both roles,
the in-field assessment component is different.
DURATiON
5 days
PREREQUiSiTES
Handsignaller, Track Force Protection Coordinator – Level 3.1
& Category 1 Medical
Participants must have current employment with an organisation
that is authorised to interface with the Metro Trains rail network.
COST
$1200 per person
iNFORMATiON/BOOKiNGS
P: 9619 5748
track forcE ProtEction coordinatorLEvEL 3.2 AND LEvEL 3.3
This course must be undertaken by a Track Force Protection Coordinator taking out Track Force Protection and Absolute Occupations. Although the theory is common to both roles, the in-field assessment component is different. Those implementing Track Force Protection will be required to demonstrate their knowledge in being a ‘Permit to Foul the Line’ recipient, whereas those implementing Absolute Occupations will be required to demonstrate their knowledge on managing the Master Permit to Foul the Line system.
12
track VEHiclE oPErator 1
AUDiENCE
This course must be undertaken by any individual required to
operate a Road/Rail vehicle or Track Machine within a ‘restricted’
environment, i.e. within a worksite protected by a method of
safeworking.
DURATiON
1 day
PREREQUiSiTES
TTSA & Category 1 Medical
COST
$253 per person
iNFORMATiON/BOOKiNGS
P: 9619 5748
This course will instruct the Track vehicle Operator in how to safely operate a Track vehicle or Track Machine fitted rail guidance wheels within a worksite under protection. The course will also provide the operator with the knowledge in how to care for and maintain the Track vehicle, implement the procedures required to remove a disabled vehicle from the running line, conduct a Hazard Analysis to determine the safe operation of the Track vehicle, identify basic fixed signals and provide vehicle security. Additional specific vehicle operator’s courses may be required for specific vehicles.
13
track VEHiclE oPErator 2
DURATiON
To be advised
PREREQUiSiTES
TvO 1 & Category 1 Medical
COST
$TBA per person
iNFORMATiON/BOOKiNGS
P: 9619 5748
This course will build on information provided in TvO 1 and will cover the Track Permission System to enable the Operator of a Road/Rail vehicle or Track Machine to travel into and out of a protected worksite.
AUDiENCE
This course must be undertaken by any
individual required to operate a Road/Rail
vehicle and/or Track Machine in an ‘unrestricted’
environment, i.e. between locations on a running
line. This training is typically used for hi-rail
operators of Track Machines running on an ‘S’
Circular through the rail network.
14
rail infraStructurE fundaMEntalS
Students who successfully complete all requirements of this course will be awarded a Statement of Attainment for the units listed above, by arrangement with an external Registered Training Organisation.
AUDiENCE
Staff working within rail environment
DURATiON
4 Days (based on full course)
PREREQUiSiTES
Nil
COST
Subject to units required
iNFORMATiON/BOOKiNGS
Contact Tony Laycock
P: 0429 376 722
This course provides participants with the fundamentals of working on track, within the rail corridor. The training contains the units of competence needed to fulfill the requirements of the Rail Safety Worker Competence Card which is a recognised benchmark within the industry.
Metro Academy can tailor the content and delivery of this course to suit your staff’s needs. A reduction in units delivered will subsequently reduce course duration and cost.
This course is aligned to the following nationally accredited units of competence:
■ TLiD1001A – Shift materials safely using manual handling equipment
■ TLiB1028B – Maintain and use hand tools
■ TLiF1001A – Follow OHS procedures
■ TLiE1003A – Participate in basic workplace communications
■ TLiF2010A – Apply fatigue management strategies
■ TLiU2008A – Apply environmental procedures to rail infrastructure
■ TLiW2001A – Operate under track protection rules
■ TLiF2062A – Apply awareness of safe working rules and regulations
■ CPCCOHS1001A – Work safely in the construction industry
15
conStruction induction (wHitE card)
All persons working on construction sites in victoria require a ‘Construction induction Card’ to prove they have completed basic, industry-wide Occupational Health and Safety induction training.
This course is aligned to the following nationally accredited unit of competence:
■ CPCCOHS1001A – Work safely in the construction industry
Students who successfully complete all requirements of this course will be awarded a Statement of Attainment for the unit listed above, by arrangement with an external Registered Training Organisation.
AUDiENCE
Staff working on a rail construction site
DURATiON
1 day
PREREQUiSiTES
Nil
COST
$300 per person
iNFORMATiON/BOOKiNGS
P: 9619 5748
16
drug & alcoHol aSSESSor training
PREREQUiSiTES
Nil
COST
$330 per person (GST inclusive)
iNFORMATiON/BOOKiNGS
P: 9610 6959
Training required to be authorised by TSv as an Assessing Officer. An Officers’ role is to recognise indicators of drug or alcohol abuse and carry out preliminary breath tests.
AUDiENCE
Nominated Assessing Officers
DURATiON
1 day
17
occuPational HEaltH & SafEty for ManagErS and SuPErViSorS (3 day)
This training will supply the basic information and skills required by managers and supervisors to understand:
■ the key elements of the OH&S Act;
■ responsibilities under the Act;
■ the when, where and how of consultation;
■ how to manage hazards and the associated risks, and their role in the activity;
■ accurately discern root causes of incidents and recommend corrective and remedial actions;
■ employee training and competence requirements and their role in implementation;
■ managing contractors;
■ injury management including rehabilitation and return to work; and
■ emergency response – roles and responsibilities for managers and supervisors.
AUDiENCE
Managers and Supervisors (primarily operational or maintenance
based)
DURATiON
3 days
PREREQUiSiTES
Nil
COST
$935 per person (GST inclusive)
iNFORMATiON/BOOKiNGS
P: 9610 6959
18
lEadErSHiP and workPlacE rElationSHiPS
AUDiENCE
Supervisory/Management positions
DURATiON
1 day
PREREQUiSiTES
Nil
COST
$330 per person (GST inclusive)
iNFORMATiON/BOOKiNGS
P: 9610 6959
This one day course is designed to provide the fundamentals of leadership. Topics covered in Leadership and Workplace Relationships include:
■ providing constructive feedback;
■ identifying bullying and harassment;
■ managing conflict;
■ attributes of leaders; and
■ professional behaviours.
19
ProjEct ManagEMEnt fundaMEntalS
An introductory level course to provide an overview of the basic fundamentals of Project Management Fundamentals. Topics covered in Project Management Fundamentals include:
■ the key principles of project management;
■ defining the project;
■ developing a project plan;
■ administration & monitoring; and
■ finalising project and review.
AUDiENCE
Supervisory/Management positions
DURATiON
1 day
PREREQUiSiTES
Nil
COST
$330 per person (GST inclusive)
iNFORMATiON/BOOKiNGS
P: 9610 6959
20
PrESEntation SkillS
DURATiON
1 day
PREREQUiSiTES
Nil
COST
$330 per person (GST inclusive)
iNFORMATiON/BOOKiNGS
P: 9610 6959
This training applies to supervisors/managers who may be expected to make presentations for a range of purposes. Topics covered in Presentation Skills include how to prepare, deliver and review a presentation to a targeted audience.
AUDiENCE
Supervisory/Management positions
21
Bullying and HaraSSMEnt for EMPloyEES – onlinE
This online training provides participants knowledge in Bullying and Harassment. Key topics covered, include:
■ the effects of bullying and harassment in the workplace;
■ the types of behaviour that are considered bullying and harassment;
■ how to identify bullying and harassment;
■ your responsibilities; and
■ what to do if you or your co-workers are being bullied or harassed.
AUDiENCE
All staff
DURATiON
60 minutes
PREREQUiSiTES
Nil
COST
$60 per person (GST inclusive)
iNFORMATiON/BOOKiNGS
P: 9610 6959
22
Bullying and HaraSSMEnt for ManagErS and SuPErViSorS – onlinE
AUDiENCE
Managers and Supervisors
DURATiON
45 minutes
PREREQUiSiTES
Nil
COST
$60 per person (GST inclusive)
iNFORMATiON/BOOKiNGS
P: 9610 6959
This online training provides participants knowledge in Bullying and Harassment. Key topics covered, include:
■ the effects of bullying and harassment in the workplace;
■ the types of behaviour that are considered bullying and harassment;
■ the responsibilities of managers and supervisors;
■ how to identify bullying and harassment;
■ how to prevent and manage bullying and harassment using a risk management approach; and
■ how to handle incidents or reports of bullying or harassment.
23
facilitating cHangE
AUDiENCE
staff engaged in roles that require them to manage the change process
DURATiON
1 day
PREREQUiSiTES
Nil
COST
$330 (gst inclusive)
iNFORMATiON/BOOKiNGS
P: 9610 6959
This training will provide skills and knowledge in the principles and application of Change Management Methodology. At the completion of the course, participants will have the ability to demonstrate the following training outcomes:
■ understand the concept of change and change management (What is change? What is change management? Why is it important? What role do we all play in leading change effectively?);
■ ability to identify and understand the ‘change curve’;
■ interpret and apply the Change acceleration Process (CaP) tools within their contextualised working environment;
■ identify, understand and recognise leaders and those affected by change that are in the ‘change curve’ stages;
■ ability to recognise the speed and intensity of individuals within the change curve, and, capability to develop strategies to assist in the acceleration of this progress;
■ application of potential solution(s), utilising the Change agent toolkit, including optimal use of selected tools;
■ capability to build and foster change resilience;
■ a heightened sense of influencing and communication skills – the ability to facilitate change discussions – techniques to deliver effective change, without compromising the metro Values – and building flex in their style when dealing with executives all the way through to the field.
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SPEcification writing
AUDiENCE
Staff carrying out roles that require them to write a Scope of Works
and Specifications
DURATiON
1 day
PREREQUiSiTES
Nil
COST
$330 (GST inclusive)
iNFORMATiON/BOOKiNGS
P: 9610 6959
This training will provide participants with an enhanced understanding of how to write detailed, explicit, specifications. The course will cover the following topics:
■ defining specifications
■ business need
■ type of specifications
■ specification requirements
■ preparing specifications
■ structure and content
■ readability/interpretation/ambiguity
■ hints and tips
25
Manual Handling
This training provides an understanding of the mechanisms of the back and the principles of safe manual handing techniques. The session incorporates the fundamentals of manual handling through facilitated discussion, scenario based examples and practical demonstration and interactivity.
AUDiENCE
Staff whose roles expose them to manual
handling tasks (workplace or office based)
DURATiON
½ day
PREREQUiSiTES
Nil
COST
$200 per person (GST inclusive)
iNFORMATiON/BOOKiNGS
P: 9610 6959
26
tErMS and conditionS
PAYMENT ■ if applicable, the Student warrants that they have been authorised by the Company to complete this Course Booking Form.
■ Organisations can be invoiced on presentation of purchase order or letter of authority. invoices are to be paid in full within 30 days of invoice or prior to issuing of results whichever has been arranged.
■ if the Student or a duly authorised Company representative completing this Course Booking Form has requested Language, Literacy or numeracy assistance MTM will charge the Company and the Company agrees to pay to MTM a fee for additional LLN support that will be determined, at MTM’s absolute discretion, based on participant numbers for the relevant course session;
■ MTM reserves, at its absolute discretion, the right to administer a challenge test at any time during the relevant course session to the Student and the Student must sit the challenge test without assistance including, but not limited to, LLN assistance. if the Student refuses to take or fails the challenge test then:
■ the Student must remove him/herself from the course session and re-book a subsequent session nominating a “yes” to LLN Assistance
■ the Company agrees to forfeit and will not seek a refund of the full course fee that the Company must pay MTM upon enrolment to the course session prior to commencement.
CANCELLATiONS ■ Cancellations notified less than 5 full working days prior to the course commencement date will incur a cancellation fee equal to
25% of the full course fee.
■ Cancellations notified less than 48 hours prior to the course commencement date will incur a cancellation fee equal to 50% of the full course fee.
■ Cancellations notified on the day of course commencement will incur the full course fee cost.
■ No refunds will be issued after course has commenced.
GENERAL ■ in courses where prerequisites do not apply, a substitute may be sent if the original Student is unable to attend. MTM must be
notified of this prior to course commencement.
■ No refunds will be issued for non-attendance.
■ Fee for reassessments will be charged at $100.00 per hour.
■ Certificate re-printing charged at $20 per certificate.
■ Statements of Attainment will be issued for Units successfully completed at time of withdrawal, cancellation or transfer, provided that fees have been paid in full for the Units shown on the Statement of Attainment.
Metro Trains Melbourne reserves the right to cancel any course that does not have the required enrolment numbers or in the event of exceptional circumstances. A full refund or alternative courses will be offered in these circumstances.
This Course Booking Form was completed by:
The Student A duly authorised representative of the company with whom the student is employed:
Name __________________________________________________ Position ________________________________________
i accept these Terms and Conditions
Signature __________________________________________________ Date ________ /________
L4-LED-FOR-025 (2)
27
call us to talk more about your needs in relation to:
> firSt aid training> workPlacE trainEr and aSSESSor rEquirEMEntS
tony laycockE: [email protected]: 0429 376 722