Rahman - Asset Management

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    Strengthening Communities WorkshopStrengthening Communities Workshop

    from Policy To Practicefrom Policy To Practice

    1111 13 April, 200713 April, 2007Hotel Explorer, YellowknifeHotel Explorer, Yellowknife

    Municipal Infrastructure Asset ManagementMunicipal Infrastructure Asset Management

    Saidur Rahman,Saidur Rahman, Ph.D.Ph.D.Senior Capital Planning OfficerSenior Capital Planning Officer

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    Act Locally and Think GloballyAct Locally and Think Globally

    Waste

    Reduced Life

    Society, Economy and Environment

    Roads, Bridges, Buildings,

    Transits, Fleets, Water, Sanitary,

    Drainage, Energy,

    Communications, Parks and

    Public Facilities

    Consumption

    Services

    Built EnvironmentBuilt Environment

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    Presentation OutlinePresentation Outline

    Understanding of infrastructure andUnderstanding of infrastructure andasset managementasset management

    Why we need to care about?Why we need to care about?

    BenefitsBenefits

    Asset management plan developmentAsset management plan development

    What is going on around?What is going on around?

    Where we are now?Where we are now?

    What to do next?What to do next?

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    Municipal InfrastructureMunicipal Infrastructure

    The Canadian Oxford Dictionary:The Canadian Oxford Dictionary:infrastructure as the basic structuralinfrastructure as the basic structuralfoundation of a society or enterprise; roads,foundation of a society or enterprise; roads,

    bridges, sewers, etc. regarded as abridges, sewers, etc. regarded as acountry's economic foundationcountry's economic foundation

    City of Edmonton: all the physical assetsCity of Edmonton: all the physical assetsdeveloped and used by the City to supportdeveloped and used by the City to support

    the communitys social and economicthe communitys social and economicactivitiesactivities

    Community infrastructureCommunity infrastructure

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    ClassificationsClassifications Linear and nonLinear and non--linearlinear

    Surface and subSurface and sub--surfacesurface

    T

    ax supported, selfT

    ax supported, self--financing and quasifinancing and quasi--commercial or blendedcommercial or blended (CWF(CWF New Tools for NewNew Tools for NewTimes, 2006)Times, 2006)

    Community public infrastructure (CPI)Community public infrastructure (CPI)

    Stationary and movableStationary and movable

    Office buildings, fire hall, storage facilities, arena,Office buildings, fire hall, storage facilities, arena,recreation centres, water and sewage facilitiesrecreation centres, water and sewage facilitiesand solid waste disposal etc.and solid waste disposal etc.

    Municipal InfrastructureMunicipal Infrastructure

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    Asset ClassificationsAsset Classifications

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    Why Municipal Infrastructure?Why Municipal Infrastructure?

    Livable and healthy placeLivable and healthy place

    SafetySafety

    Economic prosperityEconomic prosperity

    Quality of lifeQuality of life

    In Canada, municipal infrastructure worthIn Canada, municipal infrastructure worth$1.1 trillion, approximately 20% of total built$1.1 trillion, approximately 20% of total built

    asset of $5.5 trillion (NRC)asset of $5.5 trillion (NRC) Municipal assets are economic backboneMunicipal assets are economic backbone

    and extremely highand extremely high--value assets thatvalue assets thatcannot be allowed to deteriorate or misusecannot be allowed to deteriorate or misuse

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    Municipal Infrastructure IssuesMunicipal Infrastructure Issues

    Population growthPopulation growthPopulation Growth of CanadaPopulation Growth of Canada

    [Source: The Sustainability Report]

    42.312050

    36.202026

    32.742006

    29.671996

    24.821981

    Population

    (millions)

    Year

    Infrastructure demandInfrastructure demand $90$90billionbillion (Infrastructure Canada)(Infrastructure Canada)

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    Municipal Infrastructure IssuesMunicipal Infrastructure Issues

    Municipalities areMunicipalities arespending $12spending $12 -- $15$15billion/year onbillion/year on

    maintenance and rehabmaintenance and rehab(FCM)(FCM)

    Huge backlogHuge backlog

    Current funding levelCurrent funding levelwill deficit $1 trillion inwill deficit $1 trillion in60 years60 years (CSCE 2003)(CSCE 2003)

    12 20

    4457 60.4

    110

    -150

    -100

    -50

    0

    $

    billion

    1985 1992 1996 2002 2004 2027

    Infrastructure Backlog(CSCE 2003)

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    Municipal Infrastructure IssuesMunicipal Infrastructure Issues

    Aging ofAging ofinfrastructureinfrastructure

    28% of Canadas28% of Canadas

    infrastructure isinfrastructure isover 80 years old,over 80 years old,and only 41% isand only 41% isunder 40 years oldunder 40 years old

    (CSCE 2003)(CSCE 2003)

    (CSCE 2003)

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    Municipal Infrastructure IssuesMunicipal Infrastructure Issues

    79% useful service life of infrastructure79% useful service life of infrastructurehas been usedhas been used (CSCE 2003)(CSCE 2003)

    Condition degradationCondition degradation

    0

    10

    20

    30

    40

    50

    60

    70

    80

    90100

    Road

    s

    Sidew

    alk

    Bridg

    es

    Water

    Dist

    ributi

    on

    Sewa

    gereatm

    ent

    StormSe

    wer

    Solid

    Waste

    Building

    sran

    sitPa

    rks

    Con

    dition(%

    ofAcceptability) Good/Acceptable Needs Repair/Not Acceptable

    McGill Survey 2003 (Mirza and Haider)

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    Municipal Infrastructure IssuesMunicipal Infrastructure Issues

    Infrastructure gap $50 to $125 billion, 6Infrastructure gap $50 to $125 billion, 6--1010times of current annual infrastructuretimes of current annual infrastructurebudgetbudget

    Deferred maintenance for Big Sixes $564Deferred maintenance for Big Sixes $564million (2003 CWF)million (2003 CWF)

    First Nations will cost $475First Nations will cost $475 -- $560 million$560 million(2003 CAN$) to address risks for water and(2003 CAN$) to address risks for water and

    wastewater assetswastewater assets Estimated cost for upgrading CanadianEstimated cost for upgrading Canadian

    sewer infrastructure is $11.8 billion (2003)sewer infrastructure is $11.8 billion (2003)

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    MIIP Survey ResultsMIIP Survey Results

    NRCNRC--MIIP survey (2004) results:MIIP survey (2004) results:

    Total 67 municipalities of over 5000 peoplesTotal 67 municipalities of over 5000 peoples

    Questionnaire based on Six WhatsQuestionnaire based on Six Whats

    70% spending less than 2% on maintenance70% spending less than 2% on maintenance

    28% do not have system to record asset value28% do not have system to record asset value

    Assets were rated as 2.9 or good to fair fromAssets were rated as 2.9 or good to fair from

    range of 1 to7

    ratingsrange of 1 to7

    ratings 50% of the assets were at least 30 years old, in50% of the assets were at least 30 years old, in

    10 years 75% will be +30 years old10 years 75% will be +30 years old

    Represents 32% of Canadian populationRepresents 32% of Canadian population

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    Infrastructure at StakeInfrastructure at Stake

    Water main breaks: Avg. 700 breaks perWater main breaks: Avg. 700 breaks perday in Canada and USA ($3,000 per repair)day in Canada and USA ($3,000 per repair)

    Walkerton tragedy:Walkerton tragedy: E. coli 0157:H7E. coli 0157:H7outbreak in Walkerton. Cost $64 millionoutbreak in Walkerton. Cost $64 million

    Peterborough flood in 2004Peterborough flood in 2004: Damage cost: Damage cost$20 to $40 million. Compensation $500/$20 to $40 million. Compensation $500/household and $2500/ small businesshousehold and $2500/ small business

    Basement flooding: 30,000 to 40,000 eventsBasement flooding: 30,000 to 40,000 events/year, average cost $3,000/year, average cost $3,000 -- $5,000 /events$5,000 /events(CMHC 2004)(CMHC 2004)

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    We Actually NeedWe Actually Need

    AccountabilityAccountability

    Customer (demand and service)Customer (demand and service)

    Staff (Fiscal responsibility, health and safety)Staff (Fiscal responsibility, health and safety)

    Environment (regulatory compliance)Environment (regulatory compliance) Risk ManagementRisk Management

    Minimize health and safety tragedies/incidentsMinimize health and safety tragedies/incidents

    Reduce liability claimsReduce liability claims

    Asset SustainabilityAsset Sustainability

    Longer term (cradle to grave)Longer term (cradle to grave)

    Reserve fundingReserve funding

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    So the Challenges are...So the Challenges are...

    Infrastructure demand and populationInfrastructure demand and populationgrowthgrowth

    Aging of infrastructure and conditionAging of infrastructure and conditiondeteriorationdeterioration

    Infrastructure deficitInfrastructure deficit

    Service level improvementService level improvement

    Lack of integrated systems/tools andLack of integrated systems/tools andconsistent approachconsistent approach

    Inadequate fundingInadequate funding

    Organizational restructuringOrganizational restructuring

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    How These Challenges Can be AddressedHow These Challenges Can be Addressed

    Identify maintenance, rehab and renewalIdentify maintenance, rehab and renewalneedsneeds

    Increase systems capacity and extendIncrease systems capacity and extend

    service lifeservice life Stewardship of the environmentStewardship of the environment

    Define levels of service (LOS)Define levels of service (LOS)

    Ensure financial sustainabilityEnsure financial sustainability

    ImplementImplement Asset Management PlanAsset Management Plan(based on Six Whats)(based on Six Whats)

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    Need for ChangeNeed for Change

    Asset management needs someAsset management needs somereorganization of public agencies functionreorganization of public agencies function

    Traditional designTraditional design--buildbuild-- operateoperate--maintainmaintain

    approach is simply inadequate in the face ofapproach is simply inadequate in the face ofcurrent dilemmacurrent dilemma

    Adoption of asset management principlesAdoption of asset management principlesand tools (IT tools and financial regulations)and tools (IT tools and financial regulations)

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    Evolution of Asset ManagementEvolution of Asset Management

    In early 1900s design and durability issues,In early 1900s design and durability issues,versatile structuresversatile structures

    After World War II, reliability issues andAfter World War II, reliability issues and

    maintenance for mechanical and electricalmaintenance for mechanical and electricalequipmentsequipments

    In 1960s green movements, LCC and LCMIn 1960s green movements, LCC and LCM

    In 1970s and 1980s PMS, CMMS and WOIn 1970s and 1980s PMS, CMMS and WO

    In 1990s IT tools, CMMS, CMMS to AMS,In 1990s IT tools, CMMS, CMMS to AMS,GIS and GPSGIS and GPS

    2000 ~ Integrated systems2000 ~ Integrated systems

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    What do You Think?What do You Think?

    Clerks/municipal employeesClerks/municipal employees -- datadatarecording and reporting using Generalrecording and reporting using GeneralAccepted Accounting Principles (GAAP)Accepted Accounting Principles (GAAP)

    Directors of financeDirectors of finance strategic financialstrategic financialplanplan

    Utility directors/supervisorsUtility directors/supervisors -- maintainmaintain

    the utilities and manage work order systemsthe utilities and manage work order systems

    IT directorsIT directors software, hardware, integratedsoftware, hardware, integratedsystems and database managementsystems and database management

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    What is Asset Management?What is Asset Management?

    What is your definition?What is your definition?

    NRC, FHWA and IIAM (Australia)NRC, FHWA and IIAM (Australia)

    AssetManagement is a systematicAssetManagement is a systematicprocess of planning, operating, maintaining,process of planning, operating, maintaining,upgrading and replacing assets costupgrading and replacing assets costeffectivelywithminimum riskand attheeffectivelywithminimum riskand atthe

    expected levels ofservice overthe assetsexpected levels ofservice overthe assetslife cyclelife cycle

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    Asset Management BenefitsAsset Management Benefits

    (Life cycle)

    Reduce cost

    Extend life

    Two fold benefits:

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    Asset Management BenefitsAsset Management Benefits

    Balance betweencost, risk and LOS

    Levels of Service

    (LOS)

    CostRisk

    Service

    Levels

    Service Provided

    Service Items

    Service Expected

    Service Gap

    Service Agreed/LOS

    Service

    Levels

    Service Provided

    Service Items

    Service Expected

    Service Gap

    Service Agreed/LOSService Agreed/LOS

    Levels of Service is acompromise betweenexisting and expectedservice levels

    Another benefit is toincrease the levelsof service

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    Simple Questions?Simple Questions?

    Simple questions butSimple questions but

    Is there anything wrong?Is there anything wrong?

    What is wrong?What is wrong? What should we do? How do we fix it?What should we do? How do we fix it?

    What will the benefits be?What will the benefits be?

    How much will it cost and how do we pay for it?How much will it cost and how do we pay for it?

    How can we be more proactive?How can we be more proactive?

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    Who is Doing What?Who is Doing What?

    Australian InitiativesAustralian Initiatives

    Institute of Public WorksInstitute of Public WorksEngineering Australia (IPWEA)Engineering Australia (IPWEA)

    IIAMManualIIAMManual

    Asset Management QuarterlyAsset Management QuarterlyInternational (AMQI)International (AMQI)

    Commonwealth Industrial andCommonwealth Industrial and

    Scientific Research OrganizationScientific Research Organization(CSIRO)(CSIRO)

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    Who is Doing What?Who is Doing What?

    In USAIn USA American Public WorksAssociation (APWA)American Public WorksAssociation (APWA)

    AMSAAMSA Managing for Public InfrastructureAssetsManaging for Public InfrastructureAssets

    AWWAAWWA Publications and reportsPublications and reports

    Federal Facilities Council (FFC)Federal Facilities Council (FFC) -- Investments in FederalInvestments in FederalFacilitiesFacilities

    FHWAFHWA

    Asset Management Office: Primeron Asset management, LCCA,Asset Management Office: Primeron Asset management, LCCA,GASBand Case StudiesGASBand Case Studies

    TransportationAsset Management ManualTransportationAsset Management Manual Software: LCCA, BMSand PMS etc.Software: LCCA, BMSand PMS etc.

    NationalAssociation of College and University BusinessNationalAssociation of College and University BusinessOfficers (NACUBO)Officers (NACUBO) Facility Condition Index (FCI)Facility Condition Index (FCI)

    Others: WIN, WERF and TRBOthers: WIN, WERF and TRB

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    Who is Doing What?Who is Doing What?

    In CanadaIn Canada National Guide (IC, FCM, NRC)National Guide (IC, FCM, NRC)

    Canadawide network of $25.7million budgetCanadawide network of $25.7million budget

    Over56 best practices in 7 target areasOver56 best practices in 7 target areas

    Infrastructure CanadaInfrastructure Canada KnowledgeKnowledge -- Building, Outreach and Awareness (KOA)Building, Outreach and Awareness (KOA)

    programprogram

    Infrastructure Canada ProgramInfrastructure Canada Program

    CanadaStrategic Infrastructure FundCanadaStrategic Infrastructure Fund

    Municipal Infrastructure Investment PlanningMunicipal Infrastructure Investment Planning(MIIP)(MIIP) NRCNRC

    10municipalities consortium10municipalities consortium

    Evaluating tools and techniques for investment planningEvaluating tools and techniques for investment planning

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    Who is Doing What?Who is Doing What?

    Transportation Association of Canada (TAC)Transportation Association of Canada (TAC) Primeron Highway Asset Management (1999)Primeron Highway Asset Management (1999)

    Bridge Management Guidelines (2004)Bridge Management Guidelines (2004)

    Canadian Institute of Charted AccountantsCanadian Institute of Charted Accountants

    (CICA)(CICA) Accountingand Reporting for Physical Assets byAccountingand Reporting for Physical Assets by

    Governments (1990)Governments (1990)

    Accounting forInfrastructure in the Public Sector (2003)Accounting forInfrastructure in the Public Sector (2003)

    Canada Mortgage and Housing CorporationCanada Mortgage and Housing Corporation

    (CMHC)(CMHC) Study reports on financial planning, alternative financingStudy reports on financial planning, alternative financingand municipal infrastructureand municipal infrastructure

    Public Sector Accounting Board (PSAB)Public Sector Accounting Board (PSAB)

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    Who is Doing What?Who is Doing What?

    Municipal Infrastructure Data Standards (MIDS)Municipal Infrastructure Data Standards (MIDS)

    Municipal Performance Measurement ProgramMunicipal Performance Measurement Program(MPMP)(MPMP)

    Ontario Municipal CAOs Benchmarking InitiativeOntario Municipal CAOs Benchmarking Initiative(OMBI)(OMBI)

    National Water and Wastewater BenchmarkingNational Water and Wastewater BenchmarkingInitiativeInitiative

    Municipal Infrastructure Management SystemsMunicipal Infrastructure Management Systems

    (MIMS)(MIMS)

    Acts and Legislation (Federal, Provincial andActs and Legislation (Federal, Provincial andTerritorial)Territorial)

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    What Can Be Included?What Can Be Included?

    What are the absolute requirements?What are the absolute requirements?

    How do an existing system fit into?How do an existing system fit into?

    How does Asset Management assist inHow does Asset Management assist inmonitoring of condition and performance?monitoring of condition and performance?

    How should an Asset Management systemHow should an Asset Management systembe implemented?be implemented?

    How Asset Management is compatible withHow Asset Management is compatible withbusiness approach to managingbusiness approach to managinginfrastructure assets?infrastructure assets?

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    Asset Management PlanAsset Management Plan

    Step 1

    Step 2

    Step 3

    Step 4

    Step 5

    Step 6

    Asset knowledge

    Calculations

    Models

    Protocols

    Decision-making

    Step 1 to 3 Data oriented

    Step 4 to 5 Methodology and policy issues

    Step 6 Decision-making

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    Revisit the Six WhatsRevisit the Six Whats

    What do you own?What do you own?

    What is it worth?What is it worth?

    What is the condition?What is the condition?

    What is the deferred maintenance?What is the deferred maintenance?

    What is the remaining service life?What is the remaining service life?

    What do you fix first?What do you fix first?

    Calculations

    Models

    Protocols

    Asset knowledge

    Decision-making

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    Revisit the Six WhatsRevisit the Six Whats

    What do you own?What do you own? Asset inventoryAsset inventory

    DatabaseDatabase

    Paper basedPaper based

    ElectronicElectronic (relational database and spreadsheets)(relational database and spreadsheets) Integration with GISand CMMSIntegration with GISand CMMS

    What is it worth?What is it worth?

    Asset valuationAsset valuation

    Book value, historical value, depreciated value, PVBook value, historical value, depreciated value, PV

    Current Replacement Value (CRV)Current Replacement Value (CRV)

    Cost modeling (direct and indirect costs, PSAB, FCA)Cost modeling (direct and indirect costs, PSAB, FCA)

    Life cycle cost/Whole life costLife cycle cost/Whole life cost

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    Revisit the Six WhatsRevisit the Six Whats

    What is the condition?What is the condition?

    Condition assessmentCondition assessment

    Condition grading systems (subjective evaluation, distress basedCondition grading systems (subjective evaluation, distress basedmatrices and hybrid systems)matrices and hybrid systems)

    Structural and functional (defects, breaks, hydraulics,Structural and functional (defects, breaks, hydraulics,blockages etc.)blockages etc.)

    Protocols (IT tools)Protocols (IT tools)

    PMS, BMS, WRc, NAAPIor homegrownPMS, BMS, WRc, NAAPIor homegrown

    Prediction modeling (Markov, survival functions, NN)Prediction modeling (Markov, survival functions, NN)

    What is the deferred maintenance?What is the deferred maintenance?

    Facility Condition Index (FCI)Facility Condition Index (FCI)

    Maintenance backlog and economic inflation/deflationMaintenance backlog and economic inflation/deflation

    h l i i d hi l i f b i i ll d l d d d l d d di l hi i li k i i h d h li k bl l

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    Revisit the Six WhatsRevisit the Six Whats

    What is the remaining service life?What is the remaining service life? Service life modelingService life modeling

    Analytical and probabilistic methodsAnalytical and probabilistic methods

    Costs foralternative maintenance, repairand renewalCosts foralternative maintenance, repairand renewal

    What do you fix first?What do you fix first? PrioritizationPrioritization

    Methods:AHP, B/C, weighted factormethods, PAN, MOOMethods:AHP, B/C, weighted factormethods, PAN, MOOand expert knowledgeand expert knowledge

    Ranking:Asset by asset orgroup ofassetsRanking:Asset by asset orgroup ofassets Costs foralternative maintenance, repairand renewalCosts foralternative maintenance, repairand renewal

    DecisionDecision--makingmaking

    Combination ofall and political agendaCombination ofall and political agenda

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    Asset Management FrameworkAsset Management Framework

    Planning (proactive and reactive)Planning (proactive and reactive)

    Implementation (generally life cycle approach)Implementation (generally life cycle approach)

    Acquisition/constructionAcquisition/construction

    OperationOperation

    MaintenanceMaintenance

    Repair and rehabRepair and rehab

    decommissioningdecommissioning

    EvaluatingEvaluating

    Improving/DevelopingImproving/Developing

    Planning

    Implementting

    Evaluating

    Im

    proving/

    Development

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    Asset Management FrameworkAsset Management Framework

    TOP DOWN

    System Knowledge

    BOTTOM UP

    Asset / Component Data

    PROGRAM LEVEL: High-leveldecision-making. Synonymous

    to T

    op-Down Approach

    MIXTURE OF BOTH

    PROJECT LEVEL: Detailed

    assessment on an asset-by-asset basis. Synonymous toBottom-Up Approach

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    Some Specific IssuesSome Specific Issues

    What are the service standards for WTP?What are the service standards for WTP?

    What level of details are available for pumpWhat level of details are available for pumpstation? O&M manual?station? O&M manual?

    How many water trucks you need?How many water trucks you need?

    Show the investment for next 20 years?Show the investment for next 20 years?

    Show the critical asset on the map?Show the critical asset on the map?

    What are the risks and how will be managed?What are the risks and how will be managed?

    How will you prioritize your investment?How will you prioritize your investment?

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    Asset Valuation and Management DriversAsset Valuation and Management Drivers

    CorporateCorporate

    Enhance accountability & responsibility (insurance)Enhance accountability & responsibility (insurance)

    Satisfy emerging legislative issuesSatisfy emerging legislative issues

    Engineering & OperationsEngineering & Operations Strategic investment decisionStrategic investment decision--making for short &making for short &

    long termlong term

    Manage future growth & demandManage future growth & demand

    FinanceFinance

    Stabilize Rates / ReservesStabilize Rates / Reserves

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    Asset Valuation MethodsAsset Valuation Methods

    MethodsMethods AdvantagesAdvantages DisadvantagesDisadvantages

    Book Value,Book Value,Historical CostsHistorical Costs

    Data availableData available

    Simple methodSimple method

    Does not account for anyDoes not account for anychanges as: price, technologychanges as: price, technologyand usabilityand usability

    Written downWritten down

    replacementreplacementcostcost

    Compares replacement optionsCompares replacement options Accurate condition/ performanceAccurate condition/ performance

    data requireddata required

    CurrentCurrentreplacementreplacementvalue (CRV)value (CRV)

    Straight forwardStraight forward

    Reflects current conditionReflects current condition

    Identify backlogsIdentify backlogs

    Misleads when an old assetMisleads when an old assetbehaves like good condition asbehaves like good condition asnew assetnew asset

    Net salvageNet salvagevaluevalue

    Uses for available data (service life,Uses for available data (service life,material usages)material usages)

    Difficult to predict future cost andDifficult to predict future cost andasset usageasset usage

    OptimizedOptimizedreplacementreplacementcostcost

    Optimized for service life andOptimized for service life andconditioncondition

    Reflects actual costs and benefitsReflects actual costs and benefits

    Impacts for uncertainties likeImpacts for uncertainties likecondition, performance andcondition, performance andeconomic factorseconomic factors

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    Asset Valuation Model AlgorithmAsset Valuation Model Algorithm

    Define Component Levels & Attributes

    Capture Inventories (integrated system)

    Assess Asset Condition

    Assess Asset Value & Risk Level

    Optimized Replacement Cost

    Asset Value

    Inventory data

    Condition data

    Replacement options Cost comparison Depreciation

    Performance Criticality

    Prob. of failure

    Asset Life Expectancy & Remaining Life

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    Asset ValuationAsset Valuation -- User vs OwnerUser vs Owner

    EconomicsEconomics

    Unit costs based on: area, length, diameter,Unit costs based on: area, length, diameter,material, capacity etc.material, capacity etc.

    Service life (design life, expected life, age,Service life (design life, expected life, age,remaining life)remaining life)

    Condition & performanceCondition & performance

    Depreciation factorsDepreciation factors

    Salvage valueSalvage value

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    Levels of ServiceLevels of Service

    Important considerationsImportant considerations What are the services?What are the services?

    What are the standards?What are the standards?

    What are the target levels of service?What are the target levels of service?

    Levels of Service is a qualitative orLevels of Service is a qualitative orquantitative measure to describe how wellquantitative measure to describe how wellor poorly a service is provided by the assetor poorly a service is provided by the asset

    or network of assets based on the assetsor network of assets based on the assetsintended purpose within the capacity andintended purpose within the capacity andsatisfactory performancesatisfactory performance

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    Performance IndicatorsPerformance Indicators

    Performance Measured CriteriaPerformance Measured Criteria KeyKeyPerformance Indicators (KPI)Performance Indicators (KPI)

    Asset informationAsset information

    StakeholdersStakeholders

    Condition and performanceCondition and performance

    Operational/maintenanceOperational/maintenance

    Service qualityService quality

    FinancialFinancial

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    Key FactorsKey Factors

    System performance (capacity, remainingSystem performance (capacity, remainingservice life, condition)service life, condition)

    Serviceability Impact (disruptions in dailyServiceability Impact (disruptions in daily

    life)life) Risk tolerance level (health, safety andRisk tolerance level (health, safety and

    other direct and indirect costs)other direct and indirect costs)

    LongLong--term impact (environmental and otherterm impact (environmental and otherintangible impacts)intangible impacts)

    Operation and Maintenance cost (life cycleOperation and Maintenance cost (life cyclebasis)basis)

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    Establishing LOSEstablishing LOS

    Review Organizational Objectives/Vision

    Understand the Asset (inventory, condition and performance)

    Determine Customer Expectations (demand, growth)

    Identify Required Measures for Levels of Service

    Assess and Quantify Risk

    Test Affordability (budget planning and forecasting)

    Select KPIs and Set Target Level of Services

    Policy and Implementation

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    Examples of Performance IndicatorsExamples of Performance Indicators

    Measured Indicators (WATER)Measured Indicators (WATER) TargetTargetLevelsLevels

    Per capita consumptionPer capita consumption ------ MM33 papa

    System lossSystem loss

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    RiskRisk

    Definition: Risk is the probability that anDefinition: Risk is the probability that anevent may adversely affect and measuredevent may adversely affect and measuredby consequences and likelihoodby consequences and likelihood

    Common risk assessment methodologiesCommon risk assessment methodologies

    QuantitativeQuantitative

    QualitativeQualitative

    Risk categoriesRisk categories

    EngineeringEngineering Public health and safetyPublic health and safety

    FinancialFinancial

    EnvironmentalEnvironmental

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    Risk Assessment AlgorithmRisk Assessment Algorithm

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    Asset Management ModelAsset Management Model

    InfrastructureRatepayers

    ProactiveMaintenance

    Levels of Service (LOS)

    InvestmentDecision-Making

    StakeholdersStakeholders

    AssetManagement

    Implementation

    AssetManagement

    Implementation

    Planningand

    Design

    Installation/Construction

    Operation andMaintenance

    Repair andRehabilitation

    Replacement

    /Renewal

    Life Cycle

    Model

    Performance indicators

    Customer Expectations

    Legislative Orders

    Asset Valuation

    Availability of Resources

    BusinessProcess

    SustainabilityQuality ofService

    Risk Assessment

    Asset Information

    Condition

    Criticality

    Probability of Failure

    Consequence of Failure

    Cost

    Processes andProcesses andActivitiesActivities

    Processes andProcesses andActivitiesActivities

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    Application ToolsApplication Tools

    Capital Asset Planning ToolCapital Asset Planning Tool

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    Application ToolsApplication Tools

    Linear Asset Prioritization ToolLinear Asset Prioritization Tool

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    MACA Capital Planning ToolMACA Capital Planning Tool

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    MACA Capital Planning ToolMACA Capital Planning Tool

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    What Next?What Next?

    Think globally and act locallyThink globally and act locally

    Learn from failuresLearn from failures

    Use best practicesUse best practices Stewardship for the infrastructureStewardship for the infrastructure

    Work for the sustainable communityWork for the sustainable community

    New Deal a WINNew Deal a WIN--WIN situation for the NWTWIN situation for the NWTcommunitiescommunities

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    [email protected][email protected]

    Tel: (867) 873Tel: (867) 873--79447944

    Questions?Questions?

    Waste

    Reduced Life

    Society, Economy and Environment

    Roads, Bridges, Buildings,Transits, Fleets, Water,

    Sanitary, Drainage, Energy,

    Communications, Parks and

    Public Facilities

    Consumption

    Services

    Built EnvironmentBuilt Environment