m i d Va l l e y m e g a m a l l

e n g l i s h

R e f e r e n c e

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F a c t s & f i g u r e s

• Owner: IGB Corporation Berhad

• Parking facility management: IGB Corporation Berhad

• Parking areas: 14 parking areas

• Parking spaces: > 11,000 parking spaces (in Phase 1 & 2), expansion with a further 4,000 parking spaces (in Phase 3)

• User groups:• Shopping customers (short-term parkers)• Visitors (congress and event participants, church visitors) • Hotel guests • Cinema-goers• Service providers• VIP customers • Employees / staff with different access authorisations

• Installed equipment:A total of more than 200 terminals of the Pm ABACUS system are in operation• 35 entrance control terminals (ENT 120), 33 exit control terminals (EXT 120)• 8 terminals with pay station at the exit Configuration:

• magnetic stripe scanners for the processing of magnetic cards with centre and side stripe technology, processing of mifare rFID cards, VoIP, barriers in some cases with

buckling arm• 24 automatic pay stations (APS 120) (the purchase of 14 new APS is already budgeted for

the current year; in addition, a further 8 automatic pay stations are to be ordered for Phase 1)

Configuration: • magnetic stripe scanners for the processing of magnetic cards with centre and side stripe technology, 15“ TFT display, bank note return, VoIP, some with BNA 57, BNr 100

and others with bill-to-bill• 36 manual pay stations (MPS 120)

Counting• The parking area is divided into 7 different zones with each zone having individual coun-

ting and cumulative counting. Counting of all entrances and exits and display on the lED display at the main entrance.

Server• Cold standby system, 1 live server with rAID 16 storage area network and cold standby

system with cold standby server and cold standby storage area network).

The system is designed to allow the parking capacity to be expanded as required, without impairing the day-to-day operation.

m i d Va l l e y m e g a m a l l

L a r g e r, m o r e b e a u t i f u l , m e g a m a l l : S h o p p i n g i n a n e w d i m e n s i o n

The mid Valley megamall opened in 1999 is located in the south

of Kuala lumpur, the capital of malaysia. It is three times the size

of the city‘s best-known shopping centre, the Suria under the

Petronas Towers. In 2000 it received the ”Best Shopping Complex

Award“ from the malaysian ministry of Tourism.

On 6 floors and covering an area of more than 420,000 m², the

megamall houses more than 630 shops and service outlets,

catering establishments, entertainment areas and several large

supermarkets such as Jusco and Carrefour. In addition the complex comprises a congress and

convention centre on an area of 4,500 m², 4 hotels with more than 1600 rooms, a cinema with a

total of 18 theatres, an office tower with 30 business offices, a Hindu temple and a church.

In September 2007 the megamall was considerably expanded to include ”The Gardens“. The

existing system no longer met the growing demands of the customers and was replaced during

the course of the expansion without interrupting the day-to-day operation. The whole system

was fully functional in time for the official opening date. Since then the DESIGNA Pm ABACUS

System handles up to 30,000 vehicles a day and offers services in a very wide range of areas.

This makes the system world class in terms of complexity and technical standards even today.

”Here in the megamall, parking is far more than the mere necessity of leaving your

vehicle somewhere. It is part of a overall experience, for example a day out with

the whole family, that everyone wants to keep as a fond memory. Every detail

is important, from the quick finding of a vacant parking space, the claiming of

discounts right through to simple payment.

What particularly impresses us with the DESIGNA system is how many innovative

services can be so simply integrated, and how easily it can be adapted to the

growing demand for parking spaces. Not to forget the fantastic team from the local

partner, Dominion, on whom we can rely 100 %.“

B r i e f d e s c r i p t i o n o f t h e p r o j e c t

Commissioning timetable

26.09.2007 Commissioning and go-live of the Phase 1 Existing mid Valley mall

Phase 2 New construction of mid Garden mall

replacement, modernisation and expansion of the parking system with conti-

nuous implementation of new concepts, parking products and functions. Cold

standby server with cold standby storage area network without impairing the

day-to-day operation.

Installation and conversion without interrupting the day-to-day operation

Complete data migration from the existing third-party system without impairing the day-to-

day operation.

Ongoing For the duration of the contract, the system will be continuously updated with

the latest Pm ABACUS software releases and functions.

2010 Upgrading to rAID 16 SAN glass fibre system with replication of the database

2011 modernisation of the operating system to 64-bit microsoft Server 2008

modernisation of the database system to SQl Server-2008 r2

I Q 2012 Upgrade with a further 14 automatic pay stations

” P a r k i n g i n M i d V a l l e y f o r m s p a r t s o f t h e o v e r a l l e x p e r i e n c e . T h e c u s t o m e r h a s t o b e g i v e n o p t i m u m s e r v i c e a t e v e r y t o u c h p o i n t . “ ( A m i r u l A d n a n , H e a d o f C a r P a r k )

R e f e r e n c e

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Special functions and services

Staff parking

• 5000 additional parking spaces for staff and service providers are planned. Employees hold

mifare rFID cards allowing them to enter one of the 16 PIPs within the stored authorisation

contact-free; tracking of the cards to prevent or correspondingly sanction misuse.

Hotel ticket

• Separate ticket processing, validation of all guest tickets (FOC)

Congress centre

• Separate ticket processing as a day flat rate

Tariff structure

• Office / business tariff (7.00 a.m. – 7.00 p.m.)

• Evening tariff (7.00 p.m. – 0.00 a.m.)

• Night tariff (0.00 a.m. – 7.00 a.m.)

• Public holiday tariff

Discounts

• 14 TCU discounting units for the shopping customers in use.

PIP

• 16 PIPs for separate user groups

Single-space monitoring

• Single-space monitoring currently only in one zone, successive upgrading of the whole

public area is being planned.

Pre-booking

• Pre-booking offer for the hotel guests, congress participants and visitors to the

congress centre currently only in one zone, successive upgrading of the whole public

area is being planned.

Valet parking

• 3 valet parking zones, use of mifare rFID cards, programming in one group without I/O

check permits multiple vehicle transfers; each transaction is registered and a lump-sum

fee is charged.

VIP

• 1 VIP parking area, configured as car

park in car park (PIP), with wider parking

spaces and corresponding personal

service.

Electronic payment

• Integration of the malaysia toll card

(Touch & Go) is just being finalised

Control and monitoring

The whole parking area is monitored by CCTV, and the CCTV system is linked to the

intercom system.

• Reporting

Generation of all available reports by the internal audit of the financial accounting

department, use of statistical report by the marketing department for the event

planning.

• Revision security

revision-secure Pm ABACUS reporting system, implemented mechanisms for reporting

non-conformities, generation of a customer-specific ”crystal report“.

Service and maintenance

The DESIGNA partner, Dominion Technology, has a comprehensive maintenance

contract.

Details:

2 full-time technicians are stationed in a dedicated service room (equipment: two-way

radios, motorbikes, complete spare parts package on site).

m i d Va l l e y m e g a m a l l

L a r g e r, m o r e b e a u t i f u l , m e g a m a l l : S h o p p i n g i n a n e w d i m e n s i o n

The mid Valley megamall opened in 1999 is located in the south

of Kuala lumpur, the capital of malaysia. It is three times the size

of the city‘s best-known shopping centre, the Suria under the

Petronas Towers. In 2000 it received the ”Best Shopping Complex

Award“ from the malaysian ministry of Tourism.

On 6 floors and covering an area of more than 420,000 m², the

megamall houses more than 630 shops and service outlets,

catering establishments, entertainment areas and several large

supermarkets such as Jusco and Carrefour. In addition the complex comprises a congress and

convention centre on an area of 4,500 m², 4 hotels with more than 1600 rooms, a cinema with a

total of 18 theatres, an office tower with 30 business offices, a Hindu temple and a church.

In September 2007 the megamall was considerably expanded to include ”The Gardens“. The

existing system no longer met the growing demands of the customers and was replaced during

the course of the expansion without interrupting the day-to-day operation. The whole system

was fully functional in time for the official opening date. Since then the DESIGNA Pm ABACUS

System handles up to 30,000 vehicles a day and offers services in a very wide range of areas.

This makes the system world class in terms of complexity and technical standards even today.

B r i e f d e s c r i p t i o n o f t h e p r o j e c t

Commissioning timetable

26.09.2007 Commissioning and go-live of the Phase 1 Existing mid Valley mall

Phase 2 New construction of mid Garden mall

replacement, modernisation and expansion of the parking system with conti-

nuous implementation of new concepts, parking products and functions. Cold

standby server with cold standby storage area network without impairing the

day-to-day operation.

Installation and conversion without interrupting the day-to-day operation

Complete data migration from the existing third-party system without impairing the day-to-

day operation.

Ongoing For the duration of the contract, the system will be continuously updated with

the latest Pm ABACUS software releases and functions.

2010 Upgrading to rAID 16 SAN glass fibre system with replication of the database

2011 modernisation of the operating system to 64-bit microsoft Server 2008

modernisation of the database system to SQl Server-2008 r2

I Q 2012 Upgrade with a further 14 automatic pay stations

R e f e r e n c e

DESIGNA Verkehrsleittechnik GmbHFaluner Weg 324109 KIEl/GErmANy

T +49 431 5336-0 F +49 431 5336-260info@designa.comwww.designa.com

c o n t a c t