Quiz Mg t 502 Solved

7/27/2019 Quiz Mg t 502 Solved

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Quiz MGT502 Solved

1. An organization has started sending its people to training to help them develop more effective

leadership styles. The organization is actually in supporting which of the following?

Select correct option:Trait theories

Behavioral theories Fiedlers contingency model

The reflection effect

REF.

Behavioral theories

There are behavioral determinants of leadership which can be learned.

eople can be trained to be effective leaders

!ehavioral theories of leadership

Theories that attempt to isolate behaviors that differentiate effective leaders from ineffective

leaders

2. "hich of the following is the most productive stage in group development?Select correct option:

roducing

#ncreasing

$aturity

Performing

REF.

Stages of Group evelopment

Forming:

Storming:

%orming:

erforming:during which the group is fully functional

Ad&ourning:

!. $r. 'ahman discusses &ob related problems with supervisor and attempts to improve conditions

actively. #t is an e(ample of which of the following ways through which employees e(press

dissatisfaction?

Select correct option:

%eglect

)oyalty

*(it

"oi#e

REF.!. Voice:Actively and constructively attempting to improve conditions+ including

suggesting improvements+ discussing problems with superiors+ and some forms of unionactivity

$. Alia has &ust presented her paper and has done a really good &ob. "hy should you not want to

present your own paper directly after she does?


To avoid the stereotyping effect
http://vusolutions.blogspot.com/2010/12/quiz-mgt502-solved.htmlhttp://vusolutions.blogspot.com/2010/12/quiz-mgt502-solved.html


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To avoid the halo effect

To avoid the #ontrast effe#tTo avoid the pro&ection effect

REF.

%ontrast &ffe#ts

, *valuations of a persons characteristics that are affected by comparisons with other

people recently encountered who ran- higher or lower on the same characteristics."e dont evaluate a person in isolation.our reaction to a person is influenced by another

person we have recently encountered

5. "hich of the following is true of people with a Type A personality?


They are generally content with their place in the world

They generally feel little need to discuss their achievements

They are easy going and rela(ed thats why ta-e no tension of wor-

They have an intense desire to achieve and are e(tremely competitive

REF.

T'pe ( individuals have an intense desire to achieve+ are e(tremely competitive+ have asenseof urgency+ are impatient+ and can be hostile

). The highest level of trust is e(hibited in which of the following type of trust?


'ewardbased

/eterrencebased

0nowledgebased

*dentifi#ation+,ased

REF.*dentifi#ation+,ased trust.

The highest level of trust is achieved when there is a emotional connection between theparties. #dentificationbased Trust based on an emotional connection between the parties

7. "hich of the following best describes supportive leadership style of pathgoal theory?


)eader as-s for suggestions

)eader sets challenging goals

-eader shos #on#ern for su,ordinates )eader gives directions

REF.

Path-Goal Theory

The supportive leader is friendly and shows concern for the needs of followers

/. "hich of the following countries ran-s highest in longterm orientation?


Afghanistan

!angladesh

'ussia

%hina

REF.


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-G T&M *&T(T*.

The top five countries with higher long term orientation scores are+%3*(+12%3

02%3+T#"A%+4AA%+A%/ S25T1 62'*A

4. rimary change agents in an organization are:

Select correct option:*mployees

Managers )eaders

Sta-eholders

REF.

$anagers are the primary change agents in most organizations. !y the decisions they

ma-e and their rolemodeling behaviors+ they shape the organizations change culture

10. "hich of the following is 7%2T one of the most common reasons people &oin groups?


Security

Status

&uit'owerREF.

6h' o People 7oin Groups

8 Security

8 Status

8 Social needs

8 ower

8 3oal Achievement

11. "hich pathgoal leadership style leads to greater satisfaction when tas-s are ambiguous

or stressful?


ire#tive Supportive

articipative

'eactive

REF.

Path-Goal Theory

/irective leadership leads to greater satisfaction when tas-s are ambiguous or

stressful than

when they are highly structured and well laid out

12. "hen a ban- robber points a gun at a ban- employee+ his base of power is:

Select correct option:%oer#iveunitive

ositional

Authoritative

REF.

Coercive Power:

The coercive power base

is being dependent on fear.


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#t rests on the application+ or the threat of application+ of physical sanctions such as

the

infliction of pain+ the generation of frustration through restriction of movement+ or the

controlling by force of basic physiological or safety needs.

1!.A!6 6ompany created tas- force containing employees from across departments for

completion of an important pro&ect. #t is an e(ample of:Select correct option:

9irtual Teams

Self$anaged "or- Team

%ross+8un#tional Team roblemSolving Team

REF.

$. Cross-Functional Teams

A tas- force is really nothing other than a temporary crossfunctional team

1$. /etermining how tas-s are to be grouped is part of which management function?


lanning)eading

6ontrolling

rganizing

REF.

rganizing

/etermine what tas-s are to be done+who is to do them+how the tas-s are to be

grouped+who reports to whom+and where decisions are to be made.

15. "hat are the three classes of factors that influence perception?


Factors in the setting+ factors in the environment and factors in the motives8a#tors in the per#eiver9 fa#tors in the target and fa#tors in the situation

Factors in the character+ factors in -nowledge and factors in e(perience

Factors in the personality+ factors in the character and factors in the values

REF.

8a#tors *nfluen#ing Per#eption

erceiver

Target

Situation

1). "hich one of the following is %2T included in the s of 6ontinuous #mprovement:


roduct

Pla#e eople

rocesses

REF.

The 6ycle of 6ontinuous #mprovement

eople

roducts

roductivity


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rocesses

1:. *;uity theory was developed by:


$c6lellandAbraham $aslow

6lay Alderfer

7. Sta#' (dams

REF.

Equity Theory

4. Stacy Adams developed e;uity theory+

1/.


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(nother Quiz;+

1. The Fiedler model proposes:


6hanging the leader

6hanging the situation

Mat#hing leaders and situations

6hanging the employees

REF.

8iedler #ontingen#' model

The first comprehensive contingency model for leadership was developed by Fred

Fiedler.the Fiedler contingency model proposes that effective group performance

depends on propermatch between the leader s style and the degree to which

the situation gives control to the leader

2. An organization has started sending its people to training to help them develop moreeffective leadership styles. The organization is actually in supporting which of the

following?


Trait theories

Behavioral theories Fiedlers contingency model

The reflection effect

REF.

Behavioral theories

There are behavioral determinants of leadership which can be learned.

eople can be trained to be effective leaders!ehavioral theories of leadership

Theories that attempt to isolate behaviors that differentiate effective leaders from ineffective

leaders

!. "hich of the following would not be considered an organization?


1ospital

6harity centers

'ed cross

air' farmers in Pun=a,

$.

$r.$uneeb is responsible for corrective actions when his organization faces importantand une(pected disturbance. "hat management role is he playing?


%egotiator

istur,an#e handler

'esource Allocator

/issemenator

REF.


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istur,an#e handlers>ta-e corrective action in response to unforeseen problems

5. Selfmanaged teams are typically comprised of how many members?


@@=

10+15

2ver =

REF.

Sel-!ana"e# $or% Teams

These groups of employees Btypically =,=@ in numberC perform highly related or

interdependent &obs and ta-e on many of the responsibilities of their former supervisors

). The degree to which a person identifies with a &ob+ actively participates in it+ and

considers performance important to selfworth is -nown as


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The best decision ma-er is rational and ma-es consistent+ valuema(imizing choices

within specified constraint B'estraintsC.

4. The belief that Dviolence is wrongE is an evaluative statement. Such an opinion

constitutes which of the following component of an attitude?


%ognitiveAffective

!ehavioral

'eflective

REF.

The belief that Ddiscrimination is wrongE is a value statement and an e(ample of the

cognitive component of an attitude. The aspect of an attitude that is a description of or

belief in the way things are.

10. The theory which attempts to determine whether an individuals behavior is internally or

e(ternally caused is called:


(ttri,ution Theor'

6ontingency Theory

*(pectancy Theory

ath3oal Theory

REF.

Attribution theory suggests that when we observe an individuals behavior+ we attempt to

determine whether it was internally or e(ternally caused.

11. "hich of the following types of networ-s is most li-ely to promote accuracy?


%hain

/irect

"heel

Allchannel

REF.

The effectiveness of each networ- depends on the dependent variable you are

concerned about. For instance+ the structure of the wheel facilitates the emergence of

leader+ the allchannel networ- is best if you are concerned with having high member

satisfaction+ and thechain is best if accuracy is most important.

12. $r. Ahmed is influenced by $r. Ali because he is attractive and has desirable resources

or personal characteristics. "hich of the following sources of power is e(hibited by $r.

Ali?


)egitimate power

6oercive power


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'eward power

eferent poer

Re.

eferent poer.

'eferent power is based on identification with a person who has desirable resources or

personal traits.

1!. "hich of the following is %2T one of the stages of 3roup /evelopment:


Storming

Forming

Meeting

erforming

REF.

Stages of Group evelopment

Forming

Storming

%orming

erforming

Ad&ourning

1$.As a manager+ one of Alis duties is to present awards to outstanding employees within

his department. "hich $intzberg managerial role is Ali performing+ when he does this?


)eadership role

$onitor role

8igurehead role Spo-esperson roleREF.

Figurehead>duties that are ceremonial and symbolic in nature. for instance+ when the

president of a college hand out diplomas at commencement or a factory supervisor gives

a group of college students tour of the plant+ he or she is acting in a figurehead role.

15. "hile managing political behaviors in organization+ the manager re;uires discouraging:


%egotiation

'elationships

Self interest/ialogue

REF.

Managing Politi#alBehavior

Encourage DiscourageRelationships Negativity

Negotiation Self-Interest

Compromise Destructive Behavior


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1). $r.Adnan is an effective and good manager because he has the ability to handle

emotions of employees."hich element of *motional intelligence is $r.Adnan e;uipped

with?


So#ial S>ill

*mpathy

Self $otivation

Self $anagement

REF.

Social skills. The ability to handle the emotions of others

1:.A!6 6ompany created tas- force containing employees from across departments for

completion of an important pro&ect. #t is an e(ample of:


9irtual TeamsSelf$anaged "or- Team

%ross+8un#tional Team

roblemSolving Team

$. Cross-Functional Teams

A tas- force is really nothing other than a temporary crossfunctional team

1/. Sana is an honest and straightforward person. She believes her employees are all

similarly honest and straightforward+ ignoring signs that they may be manipulating her.

"hat perceptual shortcut is Sana most li-ely using?


6ontrast effect

1alo effect

Stereotyping

Pro=e#tion

REF.

ro&ection

, Attributing ones own characteristics to other people

14.Analyzing relationships+ determining causes and effects+ and basing conclusions on

scientific evidence all constitute aspects of


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)oo-ing at relationship+ attempting to attribute causes and effects+and drawing

conclusions based on scientific evidence

20.A)) of the following are perception shortcuts *G6*T:


ro&ection

Stereotyping

%onsensus

1alo effect

REF.

8reuentl' ?sed Short#uts in 7udging thers

8 Selective erception

8 1alo *ffect

8 6ontrast *ffects

8 ro&ection

8 Stereotyping

(nother Quiz;+

1. The more consistent a behavior+ the more the observer is inclined to


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&n#oding$essaging

6hanneling

6ryptography

8

&n#oding, Symbolizingwords+ gestures+ pictures+ signs+ etc

, Transmittingoral+ writing+ print media+ nonverbal cues+ electronic media+ telephone

$. The application of negative conse;uences or the withdrawal of positive conse;uences

to reduce the li-elihood of repeation of that same behavior is -nown as:


Punishment

%egative 'einforcement

ositive 'einforcement

'ewards

REF.Punishment

The administration of negative conse;uences or the withdrawal of positive

conse;uences to reduce the li-elihood of repeating the behavior in similar settings

5. "hich of the following statements is true?


lder emplo'ees have loer rates of avoida,le a,sen#e than 'ounger or>ers

2lder employees are more li-ely to ;uit their &ob than younger wor-ers

2lder employees are perceived to be more fle(ible than younger wor-ers

2lder employees generally have lower productivity than younger wor-ers

REF.(ge

older employees have lower rates of avoidable absence than do younger employees.

). Ahmed is responsible to transmit information to outsiders on organizations plans+

policies+ actions and results. "hich managerial role is he playing in organization?


/isseminator

Spo>esperson

'epresentative

FigureheadREF.

Spo>esperson>represent the organization to outsiders on organizations plans+

policies+ actions and resultsHserves as e(pert an organization s industry.

:. "hich of the following statement is T'5* about Type ! individuals?


They are e(tremely competitive.


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They have a sense of urgency+impatient and hostile.

They are fast wor-ers and prefer ;uantity over ;uality

The' are more rela@ and eas' going.

REF.

T'pe B individuals are more rela(ed and easygoing

/. A management function of a manager in which heIshe maintains a networ- of outside

contacts who provides favors and information is:


$onitor

)eader

-iaison

*ntrepreneur

REF.

-iaison.

maintains a networ- of outside contacts who provides favors and information

4. "hich of the following networ- structure re;uires high emergence of leadership?


6heel

6hain

Allchannel

/iverse

REF.

The effectiveness of each networ- depends on the dependent variable you are

concerned about. For instance+ the structure of the wheel facilitates the emergence of

leader+ the allchannel networ- is best if you are concerned with having high membersatisfaction+ and the chain is best if accuracy is most important

10. 'obert 0atz identified three essential s-ills that managers need to have in order to reach

their goals. "hat are these s-ills?


Technical+ decisional and interpersonal

Te#hni#al9 human9 and #on#eptual

#nterpersonal+ informational and decisional

6onceptual+ communication and networ-ing

REF.Management S>ills

'obert 0atz has identified three essential management s-ills: technical+ human+ and

conceptual


or stressful?



14/21

ire#tive Supportive

articipative

'eactive

REF.

Path-Goal Theory


stressful than


12.A national culture characteristic describing the e(tend to which a society feels

threatened by uncertain and ambiguous situation and tries to avoid them is

callede' #hara#teristi#s of %harismati# -eader

8 9ision and articulation

8 ersonal ris-

8 Sensitivity to follower needs

8 5nconventional behavior


15/21

15. *2rganizations rely $2'* on:


Team /ecision $a-ing

#ndividual /ecision $a-ing

"irtual+Team e#ision Ma>ing 3roup /ecision $a-ingREF.

The eorganization+ with its heavy reliance on the #nternet+ increases potential wor-place

distractions.$anagers need to be particularly alert to the negative effects of cyber

loafing. #n addition+ the eorg will rely less on individual decision ma-ing and more on

virtualteam decision ma-ing

1). /ifficulty in e(pressing emotions by an individual and understanding others emotions is

termed as:


Anemia

Thalassemia

(le@ith'mia$yopia

REF.

Some people have difficulty in e(pressing their emotions and understanding the

emotions of others. sychologists call this ale(ithymia.

1:. ositive $ood includes all the following feelings *G6*T:


*(citement

*nthusiasm

3ostilit'

2ver&oyREF.

"hen wor-ers are in positive moods+ they feel e(ited+ enthusiastic+ active+

strong+ peppy+ or elated. "hen wor-ers are in negative moods+ they feel distressed+

fearful+ scornful+ hostile+ &ittery+ or nervous

1/. "hat term is used for the e(tent to which an individual displays different behaviors in

different situations?


6ontinuity

#ntegrity

Stabilityistin#tiveness

REF.

istin#tiveness; shows different behaviors in different situations.

14. The tendency to be sociable+outspo-en and friendly is -nown as


2penness to *(perience


16/21

Self $onitoring

&@troversion

#ntroversion

REF.

1. &@troversion

'efers to the tendency to be sociable+ friendly+ and e(pressive.20. S"hat does consensus refer to in attribution theory?


There is general agreement about a perception

/ifferent people perceive a situation similarly

/ifferent people respond the same way in the same situation

All people behave precisely the same way in certain situations

REF. %onsensus; 'esponse is the same as others to same situation.

(nother Quiz;+

1. "hich of the following statements is true?


lder emplo'ees have loer rates of avoida,le a,sen#e than 'ounger or>ers

2lder employees are more li-ely to ;uit their &ob than younger wor-ers

2lder employees are perceived to be more fle(ible than younger wor-ers

2lder employees generally have lower productivity than younger wor-ersREF.

(ge

older employees have lower rates of avoidable absence than do younger employees.

2. rimary change agents in an organization are:


*mployees

Managers )eaders

Sta-eholders

REF.

$anagers are the primary change agents in most organizations. !y the decisions they

ma-e and their rolemodeling behaviors+ they shape the organizations change culture!. !iological 6haracteristics included the following *G6*T:


$arital Status

3ender

%olor

Age

REF.


17/21

Biographi#al %hara#teristi#s

8 Age

8 3ender

8 $arital status

8 )ength of service+ etc.

$.

"hich of the following leadership behaviors are identified by the pathgoal theory?Select correct option:

Supportive+ employeeoriented+ laissezfaire and participative

Achievementoriented+ supportive+ humanistic+ and directive

Parti#ipative9 a#hievement+oriented9 dire#tive9 and supportive

/irective+ participative+ supportive+ and laissezfaire

REF.

Path+goal theor'.

.)eaders need to ad&ust the type of behavior they engage in Bdirective+ supportive+

participative+ or achievementorientedC to correspond to the nature of

the subordinates they are dealing with and the type of wor- they are doing.

5. rotecting the interests of deprived and less powerful is -nown as


18/21

8 Security

8 Status

8 Social needs

8 ower

8 3oal Achievement

/.

"hat do we call it when we &udge someone on the basis of our perception of the group to whichheIshe belongs?


Stereot'ping

6ategorizing

1alo effect

rototyping

REF.

!. Stereot'ping

Stereotyping>&udging someone on the basis of our perception of the group to which

he or she belongs

4. "hile managing political behaviors in organization+ the manager re;uires discouraging:


%egotiation

'elationships

Self interest

/ialogue

REF.

Managing Politi#alBehavior

Encourage DiscourageRelationships Negativity

Negotiation Self-Interest

Compromise Destructive Behavior

10. "hich of the following are identified as new managerial functions?

lanning and organizing

)eading and controlling

/irecting and monitoring

TQM and #ontinuous improvement

REF.

e Management 8un#tions

New Managerial Functions

To provide leadership and direction

Total Quality

Management

Continuous

Improvement


19/21


or stressful?


ire#tive Supportivearticipative

'eactive

REF.

Path-Goal Theory


stressful than


12. "hich of the following statement is T'5* about Type ! individuals?


They are e(tremely competitive.

They have a sense of urgency+impatient and hostile.

They are fast wor-ers and prefer ;uantity over ;uality

The' are more rela@ and eas' going.

REF.

T'pe B individuals are more rela(ed and easygoing

1!.A national culture characteristic describing the e(tend to which a society feels

threatened by uncertain and ambiguous situation and tries to avoid them is

called


20/21

15. $r. 'ahman discusses &ob related problems with supervisor and attempts to improve conditions

actively. #t is an e(ample of which of the following ways through which employees e(press

dissatisfaction?


%eglect

)oyalty*(it

"oi#e

REF.!. Voice:Actively and constructively attempting to improve conditions+ including

suggesting improvements+ discussing problems with superiors+ and some forms of union

activity

1). "hat are the three classes of factors that influence perception?


Factors in the setting+ factors in the environment and factors in the motives

8a#tors in the per#eiver9 fa#tors in the target and fa#tors in the situation

Factors in the character+ factors in -nowledge and factors in e(perience

Factors in the personality+ factors in the character and factors in the valuesREF.

8a#tors *nfluen#ing Per#eption

erceiver

Target

Situation

1:. Faizan+ a supervisor+ has to choose between two different suggestions offered by employees

about wor- schedule. "hich one of the following will be most suitable for Faizan?

#nductive reasoning

Spatial visualization

edu#tive reasoning erception

REF.

Page no.$4 ,oo> ,' Stephen p.ro,,ins

Dimension Description Job example

Deductive reasoning Ability to use logic and assess

the iplication of an argument

Supervisor;choosing between

two different suggestion

offered by employees

1/. "hich of the following groups is defined by the organizations structure?

#nformal Friendship

#nterest

8ormal

REF.

Formal groups>those defined by the organizations structure+ with designated wor- assignments

establishing tas-s


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a. The behaviors that one should engage in are stipulated by and directed toward organizational

goals.

b. An airline flight crew is an e(ample

of a formal group

14.

"hich of the following is true of people with a Type A personality?Select correct option:

They are generally content with their place in the world

They generally feel little need to discuss their achievements

They are easy going and rela(ed thats why ta-e no tension of wor-

They have an intense desire to achieve and are e(tremely competitive

REF.

T'pe ( individuals have an intense desire to achieve+ are e(tremely competitive+ have a

senseof urgency+ are impatient+ and can be hostile

20. "hich of the following are the two dimensions of leader behavior e(plained in

the 2hio State studies?

*nitiating stru#ture and #onsideration

*mployeeoriented and productionoriented

6oncern for people and concern for production

2perant conditioning and classical conditioning

REF.

The 'hio State Stu#ies

The most comprehensive and replicated of the behavioral theories resulted from

research that

began at 2hio State 5niversity in the late =Ls. These researchers sought to identify

independent dimensions of leader behavior.

They narrowed over a thousand dimensions into two dimensions>initiating structure

and consideration.

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Quiz Mg t 502 Solved