Quintegra Corporate Presentation

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    The best-value services provider

    Presented by:

    Corporate Profile

    2008

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    Quintegra: Corporate Profile 2

    About Quintegra

    Founded: 1994

    Business: Information Technology Services and Consulting

    Public Listing: BSE, NSE & MSE, India

    Headquarters: Chennai, India

    Revenues: USD 100+ Million

    Global Presence: India, USA, UK, Africa, Germany, Malaysia and Singapore

    Global Resources: 1000+ Professionals

    Quality Processes: SEI CMM Level 4 assessed; ISO 27001:2005; ISO 9001:2000

    Partnerships: Oracle, SAP, IBM, Microsoft & Mercury Interactive

    Building Blocks: Visionary Leadership

    Customer-Centricity

    Total-cost Advantage

    Focused Practice Groups

    Marquee Clients

    Commitment to Quality and Excellence

    Strong Skill Pool and Resource Management Practices

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    Quintegra: Corporate Profile 3

    Vision and Mission

    Quintegra Vision To provide competitive advantage to organizations by lowering their

    operating costs and improving their operating reliability

    Quintegra Mission To provide a shared services model (Operations as a Service) in

    specific verticals encompassing Business Operations and IT Operations To help organizations realize the benefit of the shared services model

    and help them determine the optimal transition plan towards this

    model

    To provide resources (people, methodologies and infrastructure) to

    help organizations move up the maturity chain

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    Quintegra: Corporate Profile 4

    Quintegra Operations Outsourcing Maturity ModelFrom Onsite Staff Augmentation to Offshore Shared Services

    Business Process-centric approach to IT Technology platforms are enablers for Business Processes

    Manage the business processes along with supporting the IT platforms that enabling thebusiness

    Trusted engagement model transforming onsite staff augmentation to offshore Shared Services

    Multi-level, end-to-end ownership of business processes and the IT services

    Provide pro-active process efficiency

    Sustained savings

    Operational efficiency and reliability

    Shared Business Operations,

    Shared Applications,Shared IT Infrastructure & Operations

    QuintegraCompletely Offshore4. Shared Services

    Complete Business Operations,

    IT Projects,

    Complete IT Operations

    QuintegraLittle Onsite

    Some Near-shore Quintegra

    More Offshore Quintegra

    3. CompleteOutsourcing

    Partial Business Operations,

    IT Projects,

    Partial IT Operations

    Client/Quintegra

    Less Onsite

    Near-shore Captive/ Quintegra

    Offshore Captive/Quintegra

    2. Partial Outsourcing

    Complete Business Operations,

    IT Projects,

    Complete IT Operations

    ClientPrimarily Onsite

    Partial Near-shore Captive

    Partial Offshore Captive

    1. Staff Augmentation

    ScopeManaged ByLocationMaturity Level

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    Quintegra: Corporate Profile 5

    Focused Practice Groups

    QuintegrasPracticeGroups

    Based on MercuryInteractive (HP), IBM andOpen Source tools

    IT Services and Solutionsto banking, financialinstitutions and insurers

    Based on SAP R/3, mySAPBusiness Suite, SAP xApps

    and SAP NetWeaver

    Suite of products foreducation institutes andtraining organizations

    Hospital Management &Information System (HMIS)

    Business & IT consulting infocused domains

    Infrastructuremanagement servicesfor SME enterprisesacross various verticals

    IndependentVerification &

    Validation

    BFSI

    SAP

    Education

    Healthcare

    Consulting

    InfrastructureManagement

    Services

    Logistics

    Implementation partner forVisual Logistics System

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    Quintegra: Corporate Profile 6

    Geographical Presence

    Chennai

    Kuala Lumpur

    London

    Santa Clara,

    California

    McLean,

    Virginia

    - Development Center & CRM Office

    - CRM Office

    Singapore

    Bad Kreuznach

    Continuously expanding geographical presence provides Quintegras

    clients a truly 24x7 operations model

    Phoenix,

    Arizona

    San Jose,

    California

    Sioux Falls,

    South Dakota

    New Delhi

    Princeton,

    New Jersey

    Kampala

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    Quintegra: Corporate Profile 7

    Key Management Personnel

    Has 20 years of experience in IT industry. Has held verysenior positions in blue chip IT Companies, including theposition of Managing Director in EDS.

    Advisor to CMD andCompany

    Govind Singhal

    Has 33 years of experience in IT Services industry inbusiness development and account management. Prior tojoining Quintegra he was with Satyam as Head ofOperations US & Europe.

    President & CEO Americas

    N. Vasudevan

    16+ years of extensive experience in finance, projectmanagement, marketing and IT

    Chairman and ManagingDirector

    Shankarraman Vaidyanathan

    Has 15+ years of experience in IT industry in BusinessDevelopment and has held several senior positions invarious large organizations.

    Head - BFSI SalesJerry Hunt

    19+ years of experience in technology consulting and IS

    management

    Chief Sales Officer

    AmericasWally Kulesza

    13+ years of experience in implementing worldclass people

    practices in global organizationsHead Human ResourcesSriram Narasimhan

    With close to 20 years of Industry experience and has

    worked in the USA for 13 years with Credit Suisse. Has

    played mission critical roles in highly demandingenvironment as a Product specialist and architect. Prior to

    Joining Quintegra, he was Head of Fixed Income Group,

    Equity Trading and Back end support for Merrill Lynch India

    Technology Services

    Head BFSI PracticeArun Arumugam

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    Quintegra: Corporate Profile 8

    Advisory Board

    Currently the H.J. Heinz II Professor of Management, Marketing and Information Systems at

    Carnegie Mellon University Globally well recognized for his methodological contributions in the area of large-scale

    purchase history analysis and e-business

    Consulting clients include General Motors, ABB, Kodak, Xerox, Chrysler, Fujitsu, IBM, IKEA,McKinsey &Co., PricewaterhouseCoopers, United Technologies, and Morgan Stanley

    Serves on the Editorial Boards of leading global management and marketing publicationsincluding the Journal of Marketing

    Dr. Kannan Srinivasan

    Currently the Professor and Head of the Department of Endocrinology and also Professor inInternal Medicine at SRMC & RI, a Harvard Medical International associated institution

    Harvard Macy Scholar and an invited faculty for the Program for Leaders in Medical Educationconducted by the Harvard Macy Institute

    Also a principal investigator for several multinational drug trials

    Alumni of Illinois Medical Centre, Chicago and Cook County Hospital, Chicago

    Dr. Krishna Seshadri

    Brings with him years of leadership and technical experience in a myriad of diversifiedindustries

    Ex-president of AlliedSignal Aerospace, an annual USD $4.5 Billion manufacturer of aerospaceengines and components

    Held positions including President, Chairman and CEO of several Fortune 500 companies

    Also sits on several other boards including two universities in Arizona, Kinetic Muscles - amedical company, C3 Communications, The Governors Council on Education and MontanaEnergy

    William (Bill) J Hinz

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    Quintegra: Corporate Profile 9

    Quintegras Engagement Methodology for IT Solutions

    Time

    Commencement Growth Maturity

    S

    C

    O

    P

    E

    O

    F

    S

    E

    R

    V

    I

    C

    E

    S

    CoreServiceAreas

    PeripheralServiceAreas

    Onsite

    Offshore

    Provide IT solutions on low risk,high operational cost peripheralservice areas through offshoreexecution

    Participate on a need-basis inother peripheral service areas /core service areas onsite

    Demonstrate visible benefits forengagement growth

    Provide IT solutions for a majorityof peripheral service areas andlow risk core service areas throughoffshore execution

    Enhance client confidence forservicing high operational costcore service areas

    Establish predictable outputs

    Establish steady-state processes

    Provide IT solutions for allperipheral service areas and majorcore service areas throughoffshore execution

    Joint and proactive service areaenhancements

    Continuous improvement ofengagement

    CoreServiceAreas

    CoreServiceAreas

    PeripheralServiceAreas

    PeripheralServiceAreas

    PeripheralServiceAreas

    PeripheralServiceAreas

    PeripheralServiceAreas

    PeripheralServiceAreas

    PeripheralServiceAreas

    PeripheralServiceAreas

    PeripheralServiceAreas

    PeripheralServiceAreas

    PeripheralServiceAreas

    PeripheralServiceAreas

    PeripheralServiceAreas

    PeripheralServiceAreas

    PeripheralServiceAreas

    PeripheralServiceAreas

    PeripheralServiceAreas

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    Quintegra: Corporate Profile 10

    The variable requirement for personnel through a typical IT lifecycle makes it difficult to optimize coststhrough in-house teams

    Delivering Savings

    Through providing the twin benefits of offshore-based cost savings as well as aflexible resource pool, Quintegra delivers optimal savings throughout the engagement

    Mapping team size with actual requirement of personnel for a typical IT lifecycle

    Illustrative IT Lifecycle (Not to scale)

    Personnel

    711

    15 20

    2533

    1015

    20

    35 35 35

    0

    10

    20

    30

    40

    50

    60

    Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

    Strength ofonsite, in-houseIT team

    Actual personnelrequired

    1. Likely causes for companies not to closely mapits team size with actual requirements fluctuating demand,

    recruiting costs, management time and company morale

    2. It is assumed that at every stage, the firm builds overcapacity

    rather than letting schedules slip

    Gap

    AnalysisTechnical Specs& Architecture

    Proto-

    typing

    Rapid

    Development Test & DeployMaintenance/

    Support

    55

    5055

    45 45

    60 60 60 60 60 60

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    Quintegra: Corporate Profile 11

    Quintegra Advantage - MineValue

    Set of processes and tools developed by QuintegraQuantifies and captures the suggestions of stakeholders to improve any operational aspect of the

    organization (eg: reducing technology consumables, reducing technology support time andreducing business end user time)

    Empowers and motivates stakeholders to suggest efficiencies in operational processes

    Quintegra provides a web based software tool incorporating this process flowCaptures all the ideas suggested by stakeholders

    Allows everyone to see the state of their ideas

    Allows a snapshot of the dollar value of the ideas and the savings to the firm

    Quintegra also provides services to

    Setup the MineValue

    process within the client organization Implement the software

    Assist in the implementation of one idea from inception to completion

    MineValue manifests Quintegras vision - To provide competitive advantage to

    organizations by lowering their operating costs and improving their operating reliability

    CONCEIVE CAPTURE COMPLETE REPORT REALIZE RATIFY

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    Quintegra: Corporate Profile 12

    Practices ADM

    Quintegra's application development and maintenance services relieve clients

    of the burden of application-related processes that are draining internalbudgets

    Our application development and maintenance services cover outlining thesolution, defining solution architecture, developing prototypes, designing theframework of the solution, building the solution, solution rollout andcontinuous support

    Our advantages are expertise in diverse platforms & technologies, applicationlifecycle management expertise, incorporation of best-of-the-breed tools &techniques in the software development life cycle and state-of-the-art

    facilities Stringent quality procedures clubbed with benchmarked practices and

    experienced delivery skills help clients get maximum return on theirapplication-related IT spending

    Quintegras application development and maintenance methodology caters to the best of

    breed processes which helps in a successful on-time and above expected delivery

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    Quintegra: Corporate Profile 14

    Practices Consulting and Project Services

    For over a decade, Quintegra has built a reputation as a

    company which can find hard-to-find resources Full time referral we help find experienced candidates for

    permanent technical positions at very competitive referral ratesin the industry through our in-depth staffing approach, knowledge

    of the IT marketplace and access to a large number ofprofessionals

    Contract to hire this service allows clients to hire candidates ascontract employees and know them better before hiring them as

    permanent employees Contract this service provides our clients with an easy and

    efficient way to augment their staffing levels through our accessto a large pool of consultants

    Offering experienced professionals who work onsite and integrate themselves into

    clients working environment

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    Quintegra: Corporate Profile 15

    Practices Education & Training

    Quintegras suite of products and solutions for education and training

    are fully web-based, automated and integrated systems for managingthe entire academic processes and workflow automation applicationsfor schools, institutes of higher learning, training academies andtraining division of corporates Quintegra EduCampus for colleges, universities, polytechnics and

    related tertiary institutes Quintegra EduSchool for schools and institutes of primary and

    secondary nature

    Quintegra EduChild for pre-primary, kindergarten, childcare andrelated institutes

    Quintegra EduCorp for corporate training institutes, corporations andcommercial training centers

    Quintegra EduLAS for licensing organizations

    Quintegra ASP solutions delivered on an ASP model for small to medium

    education & training organizations, as well as corporates

    Quintegras products for education & training empowers learners through simplifying

    processes

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    Quintegra: Corporate Profile 16

    Practices - BFSI

    Quintegras BFSI Practice leverages our comprehensive understanding of the industrys

    business and technology drivers to deliver quick and innovative solutions to an industrythat thrives on speed, efficiency, and bottom-line results

    Quintegras key offerings cover the areas of:

    Asset Management

    Commercial Banking

    Investment Banking Wealth Management

    Data Warehousing

    Exchange

    Brokerage

    Mortgage Insurance

    Quintegra combines rich expertise and experience in the BFSI industry to providecomprehensive solutions that achieve measurable business gains, making us a one-stopsource for financial services solutions for enhancing productivity

    At Quintegra, we develop innovative, business specific IT solutions for BFSI space,enabling our clients to address the challenges they face

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    Quintegra: Corporate Profile 17

    Practices SAP

    Unique Consulting Methodology: which signifies 360o Multi-Dimensional

    transformation of Business through Rapid, Optimized & Innovative consulting

    SAP consulting services to the worlds leading corporations. Strong Project management capabilities; Project Managers are PMPs.

    SAP resources possess strong domain Knowledge and are SAP certified.

    Team members do have Best Business Practices based development exposure & Expertise.

    End to End SAP Consulting Services SAP ERP Implementation, Rollouts, Upgrades,

    NetWeaver, xApps, EP, MDM, BIW, CRM, SCM, SEM etc.

    Value added Consulting Services on Lean, VMI, Collaborative Commerce, CPFR etc.

    Partner to SAP Global for (Value Added) Product Development

    SAP Channel Partner

    SAP India Sub-continent & Africa Continent Partner for Consulting Services

    Maximizing value of SAP investments through focused, industry-best services

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    Quintegra: Corporate Profile 18

    Practices SAP

    Template Based SAP Implementation

    Use of reusable objects- Improved quality

    Reduced TCO, Faster ROI

    Rapid SAP Implementation

    Preconfigured SAP Product on Best Practices Knowledge management and offshore support by SAP CoE (Centre of

    Excellence)

    Multiple Support Engagement Methodology

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    Quintegra: Corporate Profile 19

    SAP COE The R&D wing

    Current SAP Product Scenario (EC&O):

    Single product for both type of Organizations No Technical incompatibility Lower TCO Lower timelines for SAP Implementation New business Avenues for SAP Global

    Quintegra was approved by SAP Global for this development. Our R&D wing is empowering SAP productDevelopment and Quintegra hold the IPR of HBfx product

    THE BEST-RUN BUSINESSES RUN SAP; We make SAP BetterEarlier SAP Product Scenario (EC&O):

    Separate Product for Home Building & Real EstateCompanies

    Technically difficult for SAP to cater to a companyhandling both Home Building and Real Estate

    Higher TCO Higher timelines for SAP Implementation Huge loss of Business for SAP Global

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    Quintegra: Corporate Profile 20

    Practices Healthcare

    Quintegras Hospital Management & Information System (HMIS) is a revolutionarysolution with end-to-end features for simplifying hospital management all at a costwhich provides the fastest ROI

    Access to the right information and the automation of complex tasks & workflow is thekey focus of the HMIS, enabling the staff to spend more time on caring for patients,extending the reach of services and enhancing customer experience

    The HMIS is designed to cover a wide range of hospital administration & management

    processes and comprises over 25 modules Quintegra believes that every hospital is unique in terms of its requirements and

    priorities. Hence, flexibility has been built into the HMIS to allow easy customization.

    The HMIS features unparalleled flexibility & scalability, comprehensive report types,full customization, intuitive visuals and interactive graphics that simplify complex

    data, dashboards-supported quality initiatives and comprehensive drill-downcapabilities

    The HMIS has been conceived by a blend of seasoned professionals with rich andrelevant experience in healthcare industry

    The HMIS is HIPAA & HL7 compliant and can also integrate with SAP through the SAP

    NetWeaver platform

    Quintegras HMIS delivers real, conceivable benefits to hospitals

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    Quintegra: Corporate Profile 21

    Practices - Infrastructure Management Services

    Helpdesk Services

    Monitoring & Reporting Services

    Production Support Services

    Data Center Management Server, Storage & Network Management

    Directory & Asset Management

    Email & User Management Disaster Recover & Business Continuity

    Information Security Services

    Service delivery with the goal of reducing costs, improving processes and enhancing service

    levels to achieve optimal performance through onsite as well as remote model with the key

    differentiator being the cost reduction due to the shared approach from a Central Pool

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    Quintegra: Corporate Profile 22

    Project Management - Whizible

    Project and Task Management

    Resource Planning

    Custom Dashboards

    Metrics and Reports

    Earned Valued Analysis Issues Management

    Change Request Management

    Defects Management

    Risk Management

    Help-Desk Management Document Sharing

    Knowledge Management

    Time and Expense Tracking

    Invoicing for Services

    Quality Management Checklists

    E-mail Notifications

    Audit Trail (Activity Log and Change History)

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    Quintegra: Corporate Profile 23

    Knowledge Management

    One of the critical factors for successful long-term engagement

    Key process area at Quintegra

    Knowledge management framework comprising of knowledge capture, knowledge internalization, knowledge

    exchange and knowledge reuse, supported by appropriate strategy, measurements, policy, content, process,

    technology and culture

    Multi-fold knowledge management strategy comprises of:

    Document repository management

    Re-use repository

    Well-defined induction processes

    Well-defined hand over processes

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    Knowledge Management Process

    Quintegra: Corporate Profile 24

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    Resource Management

    SLAManagement

    ContinuousLearning

    JobRotation /

    Multi-Tasking

    Talent

    Management

    PeriodicEvaluation /

    Feedback ContinuousTraining

    PerformanceAppraisal

    Ramp Up /

    Down

    Retention

    Transition

    Recruitment

    HRPlanning

    Best

    PracticesApproach

    Quintegra: Corporate Profile 25

    K l d M P

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    Knowledge Management Process

    Quintegra: Corporate Profile 26

    Client Q otes

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    Client Quotes

    "I think your team has done a truly remarkable job. You have overcome so many obstacles, in such ashort period of time, and become a highly efficient, inter-continental team!"

    Development Manager, The world leader in leader in the Service Assurance industry

    Quintegra provided us with innovative solutions to our demanding requirements, while giving usenough flexibility and scalability to achieve our mid and long term targets.

    Vice President, A leading investments company

    I really appreciate the commitment your team has shown working very long hours to meet productrelease commitmenttogether we are proving to be a winning team.

    Managing Director, The global leader in IP-based Transport Management Systems

    Quintegra: Corporate Profile 27

    Ad t

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    Advantages

    Offerings

    End-to-end servicecapability

    Reduction of cost due tolean consulting teamand innovative use of

    offshore delivery

    In-depth understandingof industry know-how

    Delivery excellencethrough hands-on

    experience and time-tested methodologies

    Total responsibility for

    the solution provided

    Comprehensive

    infrastructure, facilitiesand processes network

    Rich in-house pool oftrained, experienced

    technology and businessprofessionals

    Client-centric,transparent and user-

    friendly services

    approach

    Quintegra: Corporate Profile 28

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