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8/14/2019 Quintegra Corporate Presentation
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The best-value services provider
Presented by:
Corporate Profile
2008
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Quintegra: Corporate Profile 2
About Quintegra
Founded: 1994
Business: Information Technology Services and Consulting
Public Listing: BSE, NSE & MSE, India
Headquarters: Chennai, India
Revenues: USD 100+ Million
Global Presence: India, USA, UK, Africa, Germany, Malaysia and Singapore
Global Resources: 1000+ Professionals
Quality Processes: SEI CMM Level 4 assessed; ISO 27001:2005; ISO 9001:2000
Partnerships: Oracle, SAP, IBM, Microsoft & Mercury Interactive
Building Blocks: Visionary Leadership
Customer-Centricity
Total-cost Advantage
Focused Practice Groups
Marquee Clients
Commitment to Quality and Excellence
Strong Skill Pool and Resource Management Practices
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Quintegra: Corporate Profile 3
Vision and Mission
Quintegra Vision To provide competitive advantage to organizations by lowering their
operating costs and improving their operating reliability
Quintegra Mission To provide a shared services model (Operations as a Service) in
specific verticals encompassing Business Operations and IT Operations To help organizations realize the benefit of the shared services model
and help them determine the optimal transition plan towards this
model
To provide resources (people, methodologies and infrastructure) to
help organizations move up the maturity chain
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Quintegra: Corporate Profile 4
Quintegra Operations Outsourcing Maturity ModelFrom Onsite Staff Augmentation to Offshore Shared Services
Business Process-centric approach to IT Technology platforms are enablers for Business Processes
Manage the business processes along with supporting the IT platforms that enabling thebusiness
Trusted engagement model transforming onsite staff augmentation to offshore Shared Services
Multi-level, end-to-end ownership of business processes and the IT services
Provide pro-active process efficiency
Sustained savings
Operational efficiency and reliability
Shared Business Operations,
Shared Applications,Shared IT Infrastructure & Operations
QuintegraCompletely Offshore4. Shared Services
Complete Business Operations,
IT Projects,
Complete IT Operations
QuintegraLittle Onsite
Some Near-shore Quintegra
More Offshore Quintegra
3. CompleteOutsourcing
Partial Business Operations,
IT Projects,
Partial IT Operations
Client/Quintegra
Less Onsite
Near-shore Captive/ Quintegra
Offshore Captive/Quintegra
2. Partial Outsourcing
Complete Business Operations,
IT Projects,
Complete IT Operations
ClientPrimarily Onsite
Partial Near-shore Captive
Partial Offshore Captive
1. Staff Augmentation
ScopeManaged ByLocationMaturity Level
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Quintegra: Corporate Profile 5
Focused Practice Groups
QuintegrasPracticeGroups
Based on MercuryInteractive (HP), IBM andOpen Source tools
IT Services and Solutionsto banking, financialinstitutions and insurers
Based on SAP R/3, mySAPBusiness Suite, SAP xApps
and SAP NetWeaver
Suite of products foreducation institutes andtraining organizations
Hospital Management &Information System (HMIS)
Business & IT consulting infocused domains
Infrastructuremanagement servicesfor SME enterprisesacross various verticals
IndependentVerification &
Validation
BFSI
SAP
Education
Healthcare
Consulting
InfrastructureManagement
Services
Logistics
Implementation partner forVisual Logistics System
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Quintegra: Corporate Profile 6
Geographical Presence
Chennai
Kuala Lumpur
London
Santa Clara,
California
McLean,
Virginia
- Development Center & CRM Office
- CRM Office
Singapore
Bad Kreuznach
Continuously expanding geographical presence provides Quintegras
clients a truly 24x7 operations model
Phoenix,
Arizona
San Jose,
California
Sioux Falls,
South Dakota
New Delhi
Princeton,
New Jersey
Kampala
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Quintegra: Corporate Profile 7
Key Management Personnel
Has 20 years of experience in IT industry. Has held verysenior positions in blue chip IT Companies, including theposition of Managing Director in EDS.
Advisor to CMD andCompany
Govind Singhal
Has 33 years of experience in IT Services industry inbusiness development and account management. Prior tojoining Quintegra he was with Satyam as Head ofOperations US & Europe.
President & CEO Americas
N. Vasudevan
16+ years of extensive experience in finance, projectmanagement, marketing and IT
Chairman and ManagingDirector
Shankarraman Vaidyanathan
Has 15+ years of experience in IT industry in BusinessDevelopment and has held several senior positions invarious large organizations.
Head - BFSI SalesJerry Hunt
19+ years of experience in technology consulting and IS
management
Chief Sales Officer
AmericasWally Kulesza
13+ years of experience in implementing worldclass people
practices in global organizationsHead Human ResourcesSriram Narasimhan
With close to 20 years of Industry experience and has
worked in the USA for 13 years with Credit Suisse. Has
played mission critical roles in highly demandingenvironment as a Product specialist and architect. Prior to
Joining Quintegra, he was Head of Fixed Income Group,
Equity Trading and Back end support for Merrill Lynch India
Technology Services
Head BFSI PracticeArun Arumugam
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Quintegra: Corporate Profile 8
Advisory Board
Currently the H.J. Heinz II Professor of Management, Marketing and Information Systems at
Carnegie Mellon University Globally well recognized for his methodological contributions in the area of large-scale
purchase history analysis and e-business
Consulting clients include General Motors, ABB, Kodak, Xerox, Chrysler, Fujitsu, IBM, IKEA,McKinsey &Co., PricewaterhouseCoopers, United Technologies, and Morgan Stanley
Serves on the Editorial Boards of leading global management and marketing publicationsincluding the Journal of Marketing
Dr. Kannan Srinivasan
Currently the Professor and Head of the Department of Endocrinology and also Professor inInternal Medicine at SRMC & RI, a Harvard Medical International associated institution
Harvard Macy Scholar and an invited faculty for the Program for Leaders in Medical Educationconducted by the Harvard Macy Institute
Also a principal investigator for several multinational drug trials
Alumni of Illinois Medical Centre, Chicago and Cook County Hospital, Chicago
Dr. Krishna Seshadri
Brings with him years of leadership and technical experience in a myriad of diversifiedindustries
Ex-president of AlliedSignal Aerospace, an annual USD $4.5 Billion manufacturer of aerospaceengines and components
Held positions including President, Chairman and CEO of several Fortune 500 companies
Also sits on several other boards including two universities in Arizona, Kinetic Muscles - amedical company, C3 Communications, The Governors Council on Education and MontanaEnergy
William (Bill) J Hinz
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Quintegra: Corporate Profile 9
Quintegras Engagement Methodology for IT Solutions
Time
Commencement Growth Maturity
S
C
O
P
E
O
F
S
E
R
V
I
C
E
S
CoreServiceAreas
PeripheralServiceAreas
Onsite
Offshore
Provide IT solutions on low risk,high operational cost peripheralservice areas through offshoreexecution
Participate on a need-basis inother peripheral service areas /core service areas onsite
Demonstrate visible benefits forengagement growth
Provide IT solutions for a majorityof peripheral service areas andlow risk core service areas throughoffshore execution
Enhance client confidence forservicing high operational costcore service areas
Establish predictable outputs
Establish steady-state processes
Provide IT solutions for allperipheral service areas and majorcore service areas throughoffshore execution
Joint and proactive service areaenhancements
Continuous improvement ofengagement
CoreServiceAreas
CoreServiceAreas
PeripheralServiceAreas
PeripheralServiceAreas
PeripheralServiceAreas
PeripheralServiceAreas
PeripheralServiceAreas
PeripheralServiceAreas
PeripheralServiceAreas
PeripheralServiceAreas
PeripheralServiceAreas
PeripheralServiceAreas
PeripheralServiceAreas
PeripheralServiceAreas
PeripheralServiceAreas
PeripheralServiceAreas
PeripheralServiceAreas
PeripheralServiceAreas
PeripheralServiceAreas
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Quintegra: Corporate Profile 10
The variable requirement for personnel through a typical IT lifecycle makes it difficult to optimize coststhrough in-house teams
Delivering Savings
Through providing the twin benefits of offshore-based cost savings as well as aflexible resource pool, Quintegra delivers optimal savings throughout the engagement
Mapping team size with actual requirement of personnel for a typical IT lifecycle
Illustrative IT Lifecycle (Not to scale)
Personnel
711
15 20
2533
1015
20
35 35 35
0
10
20
30
40
50
60
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Strength ofonsite, in-houseIT team
Actual personnelrequired
1. Likely causes for companies not to closely mapits team size with actual requirements fluctuating demand,
recruiting costs, management time and company morale
2. It is assumed that at every stage, the firm builds overcapacity
rather than letting schedules slip
Gap
AnalysisTechnical Specs& Architecture
Proto-
typing
Rapid
Development Test & DeployMaintenance/
Support
55
5055
45 45
60 60 60 60 60 60
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Quintegra: Corporate Profile 11
Quintegra Advantage - MineValue
Set of processes and tools developed by QuintegraQuantifies and captures the suggestions of stakeholders to improve any operational aspect of the
organization (eg: reducing technology consumables, reducing technology support time andreducing business end user time)
Empowers and motivates stakeholders to suggest efficiencies in operational processes
Quintegra provides a web based software tool incorporating this process flowCaptures all the ideas suggested by stakeholders
Allows everyone to see the state of their ideas
Allows a snapshot of the dollar value of the ideas and the savings to the firm
Quintegra also provides services to
Setup the MineValue
process within the client organization Implement the software
Assist in the implementation of one idea from inception to completion
MineValue manifests Quintegras vision - To provide competitive advantage to
organizations by lowering their operating costs and improving their operating reliability
CONCEIVE CAPTURE COMPLETE REPORT REALIZE RATIFY
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Quintegra: Corporate Profile 12
Practices ADM
Quintegra's application development and maintenance services relieve clients
of the burden of application-related processes that are draining internalbudgets
Our application development and maintenance services cover outlining thesolution, defining solution architecture, developing prototypes, designing theframework of the solution, building the solution, solution rollout andcontinuous support
Our advantages are expertise in diverse platforms & technologies, applicationlifecycle management expertise, incorporation of best-of-the-breed tools &techniques in the software development life cycle and state-of-the-art
facilities Stringent quality procedures clubbed with benchmarked practices and
experienced delivery skills help clients get maximum return on theirapplication-related IT spending
Quintegras application development and maintenance methodology caters to the best of
breed processes which helps in a successful on-time and above expected delivery
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Quintegra: Corporate Profile 14
Practices Consulting and Project Services
For over a decade, Quintegra has built a reputation as a
company which can find hard-to-find resources Full time referral we help find experienced candidates for
permanent technical positions at very competitive referral ratesin the industry through our in-depth staffing approach, knowledge
of the IT marketplace and access to a large number ofprofessionals
Contract to hire this service allows clients to hire candidates ascontract employees and know them better before hiring them as
permanent employees Contract this service provides our clients with an easy and
efficient way to augment their staffing levels through our accessto a large pool of consultants
Offering experienced professionals who work onsite and integrate themselves into
clients working environment
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Quintegra: Corporate Profile 15
Practices Education & Training
Quintegras suite of products and solutions for education and training
are fully web-based, automated and integrated systems for managingthe entire academic processes and workflow automation applicationsfor schools, institutes of higher learning, training academies andtraining division of corporates Quintegra EduCampus for colleges, universities, polytechnics and
related tertiary institutes Quintegra EduSchool for schools and institutes of primary and
secondary nature
Quintegra EduChild for pre-primary, kindergarten, childcare andrelated institutes
Quintegra EduCorp for corporate training institutes, corporations andcommercial training centers
Quintegra EduLAS for licensing organizations
Quintegra ASP solutions delivered on an ASP model for small to medium
education & training organizations, as well as corporates
Quintegras products for education & training empowers learners through simplifying
processes
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Quintegra: Corporate Profile 16
Practices - BFSI
Quintegras BFSI Practice leverages our comprehensive understanding of the industrys
business and technology drivers to deliver quick and innovative solutions to an industrythat thrives on speed, efficiency, and bottom-line results
Quintegras key offerings cover the areas of:
Asset Management
Commercial Banking
Investment Banking Wealth Management
Data Warehousing
Exchange
Brokerage
Mortgage Insurance
Quintegra combines rich expertise and experience in the BFSI industry to providecomprehensive solutions that achieve measurable business gains, making us a one-stopsource for financial services solutions for enhancing productivity
At Quintegra, we develop innovative, business specific IT solutions for BFSI space,enabling our clients to address the challenges they face
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Quintegra: Corporate Profile 17
Practices SAP
Unique Consulting Methodology: which signifies 360o Multi-Dimensional
transformation of Business through Rapid, Optimized & Innovative consulting
SAP consulting services to the worlds leading corporations. Strong Project management capabilities; Project Managers are PMPs.
SAP resources possess strong domain Knowledge and are SAP certified.
Team members do have Best Business Practices based development exposure & Expertise.
End to End SAP Consulting Services SAP ERP Implementation, Rollouts, Upgrades,
NetWeaver, xApps, EP, MDM, BIW, CRM, SCM, SEM etc.
Value added Consulting Services on Lean, VMI, Collaborative Commerce, CPFR etc.
Partner to SAP Global for (Value Added) Product Development
SAP Channel Partner
SAP India Sub-continent & Africa Continent Partner for Consulting Services
Maximizing value of SAP investments through focused, industry-best services
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Quintegra: Corporate Profile 18
Practices SAP
Template Based SAP Implementation
Use of reusable objects- Improved quality
Reduced TCO, Faster ROI
Rapid SAP Implementation
Preconfigured SAP Product on Best Practices Knowledge management and offshore support by SAP CoE (Centre of
Excellence)
Multiple Support Engagement Methodology
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Quintegra: Corporate Profile 19
SAP COE The R&D wing
Current SAP Product Scenario (EC&O):
Single product for both type of Organizations No Technical incompatibility Lower TCO Lower timelines for SAP Implementation New business Avenues for SAP Global
Quintegra was approved by SAP Global for this development. Our R&D wing is empowering SAP productDevelopment and Quintegra hold the IPR of HBfx product
THE BEST-RUN BUSINESSES RUN SAP; We make SAP BetterEarlier SAP Product Scenario (EC&O):
Separate Product for Home Building & Real EstateCompanies
Technically difficult for SAP to cater to a companyhandling both Home Building and Real Estate
Higher TCO Higher timelines for SAP Implementation Huge loss of Business for SAP Global
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Quintegra: Corporate Profile 20
Practices Healthcare
Quintegras Hospital Management & Information System (HMIS) is a revolutionarysolution with end-to-end features for simplifying hospital management all at a costwhich provides the fastest ROI
Access to the right information and the automation of complex tasks & workflow is thekey focus of the HMIS, enabling the staff to spend more time on caring for patients,extending the reach of services and enhancing customer experience
The HMIS is designed to cover a wide range of hospital administration & management
processes and comprises over 25 modules Quintegra believes that every hospital is unique in terms of its requirements and
priorities. Hence, flexibility has been built into the HMIS to allow easy customization.
The HMIS features unparalleled flexibility & scalability, comprehensive report types,full customization, intuitive visuals and interactive graphics that simplify complex
data, dashboards-supported quality initiatives and comprehensive drill-downcapabilities
The HMIS has been conceived by a blend of seasoned professionals with rich andrelevant experience in healthcare industry
The HMIS is HIPAA & HL7 compliant and can also integrate with SAP through the SAP
NetWeaver platform
Quintegras HMIS delivers real, conceivable benefits to hospitals
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Quintegra: Corporate Profile 21
Practices - Infrastructure Management Services
Helpdesk Services
Monitoring & Reporting Services
Production Support Services
Data Center Management Server, Storage & Network Management
Directory & Asset Management
Email & User Management Disaster Recover & Business Continuity
Information Security Services
Service delivery with the goal of reducing costs, improving processes and enhancing service
levels to achieve optimal performance through onsite as well as remote model with the key
differentiator being the cost reduction due to the shared approach from a Central Pool
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Quintegra: Corporate Profile 22
Project Management - Whizible
Project and Task Management
Resource Planning
Custom Dashboards
Metrics and Reports
Earned Valued Analysis Issues Management
Change Request Management
Defects Management
Risk Management
Help-Desk Management Document Sharing
Knowledge Management
Time and Expense Tracking
Invoicing for Services
Quality Management Checklists
E-mail Notifications
Audit Trail (Activity Log and Change History)
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Quintegra: Corporate Profile 23
Knowledge Management
One of the critical factors for successful long-term engagement
Key process area at Quintegra
Knowledge management framework comprising of knowledge capture, knowledge internalization, knowledge
exchange and knowledge reuse, supported by appropriate strategy, measurements, policy, content, process,
technology and culture
Multi-fold knowledge management strategy comprises of:
Document repository management
Re-use repository
Well-defined induction processes
Well-defined hand over processes
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Knowledge Management Process
Quintegra: Corporate Profile 24
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Resource Management
SLAManagement
ContinuousLearning
JobRotation /
Multi-Tasking
Talent
Management
PeriodicEvaluation /
Feedback ContinuousTraining
PerformanceAppraisal
Ramp Up /
Down
Retention
Transition
Recruitment
HRPlanning
Best
PracticesApproach
Quintegra: Corporate Profile 25
K l d M P
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Knowledge Management Process
Quintegra: Corporate Profile 26
Client Q otes
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Client Quotes
"I think your team has done a truly remarkable job. You have overcome so many obstacles, in such ashort period of time, and become a highly efficient, inter-continental team!"
Development Manager, The world leader in leader in the Service Assurance industry
Quintegra provided us with innovative solutions to our demanding requirements, while giving usenough flexibility and scalability to achieve our mid and long term targets.
Vice President, A leading investments company
I really appreciate the commitment your team has shown working very long hours to meet productrelease commitmenttogether we are proving to be a winning team.
Managing Director, The global leader in IP-based Transport Management Systems
Quintegra: Corporate Profile 27
Ad t
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Advantages
Offerings
End-to-end servicecapability
Reduction of cost due tolean consulting teamand innovative use of
offshore delivery
In-depth understandingof industry know-how
Delivery excellencethrough hands-on
experience and time-tested methodologies
Total responsibility for
the solution provided
Comprehensive
infrastructure, facilitiesand processes network
Rich in-house pool oftrained, experienced
technology and businessprofessionals
Client-centric,transparent and user-
friendly services
approach
Quintegra: Corporate Profile 28
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