SPV QUICKGUIDE TO

ONLINE BANKING IN

SPAREBANKEN VEST

March 2014

How to:

• Login

• Check available funds

• Pay bills within Norway

• Make payments abroad

• Find your PIN code

How to log in to personal online banking in

Sparebanken Vest

1. Go to www.spv.no

2. On the top left – choose «Privat»

3. Choose your login:

a) Alternate login

b) Login with BankID

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b) a)

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How to log in to personal online banking in

Sparebanken Vest - continued

a) Alternate login

Enter your norwegian D-number

(fødselsnummer) and the password

(Nettbankpassord) you received on SMS.

Press «Fortsett» (continue)

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How to log in to personal online banking in

Sparebanken Vest - continued

a) Alternate login – how to change password

At first login, or if you have received a

new password via SMS, you need to

change the password:

1. Enter old password (from SMS)

2. Enter new password

3. Confirm new password

4. Press «Bytt passord» (change

password)

You have now changed your password

5. Press «Fortsett» (continue)

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How to log in to personal online banking in

Sparebanken Vest - continued

a) Alternate login - continued

Enter security code from your security

device (Go3)

Press «Logg inn» (login)

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How to log in to personal online banking in

Sparebanken Vest - continued

b) Login with BankID

1. Enter code from security device (Go3)

2. Press «Ok»

3. Enter your personal password (from e-mail)

4. Press «Endre passord» to change password (At first login, or if you have received a new

password via e-mail, you need to change the password)

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b) Login with BankID

5. Enter new password (at least 8 characters) 6. Confirm new password 7. Press «Ok» 8. Your password has now been changed - Press «Ok»

How to log in to personal online banking in

Sparebanken Vest - continued

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Check available funds

Disponibelt = Available funds

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Pay bills within Norway Follow steps to make a payment

1. From left menu -

choose «Betale en»

2. From account

number

3. Payment date

4. Customer

identification number

5. Amount payable

6. To account number

7. Continue

Continues on next page

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Pay bills within Norway - continued

Follow steps to make a payment

8. Payment to (insert

name of reciever)

9. Enter security code

from code device

10.Choose «Utfør» to

pay, or «Endre

betaling» (change

payment) to amend

details before payment

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Make payments abroad

1. Payment abroad

2. From account number

3. To account number

(IBAN)

4. Payment date

5. Currency

6. Amount in currency

7. Transfer in…choose

currency (if different from

the one chosen above)

8. Message to reciever

9. Priority (Normal is the

cheapest)

10. Charges are paid by

(see translation, page

13)

11. Send fax to reciever,

No/Yes (charges apply)

12. Information for the

government (see

translation, page 14)

Press «Neste» (Next)

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Make payments abroad - continued

Recipient´s details

13. Surname/company name

14. First name

15. Street name

16. Postal code

17. Postal area

18. Country

Recipient´s bank

19. Name

20. Address

21. Country

22. SWIFT code / BIC

23. Bank code

24. Change payment

25. Make payment

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Re no 10 on “Make payments abroad”: Charges are paid by…

Translation

Avsender betaler kun omkostningene i Norge = Sender is only paying charges within Norway

Avsender betaler alle omkostningene (anbefales ikke utenfor Europa) = Sender pays all

charges (not recommended outside Europe)

Mottaker betaler alle omkostningene etter avtale = Reciever pays all charges by agreement

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Re no 12 on “Make payments abroad”: Information for the government…

Translation

Kjøp/salg av varer = purchase/sale of goods

Leie = Rental

Annet kjøp/salg av tjenester = other purchase/sale of services

Renter = interest

Utbytte = profit/dividends

Annen kapitalavkastning = other capital yield

Kjøp/salg av fast eiendom og aktiverte rettigheter i utlandet =Purchase/sale of fixed property and rights abroad

Direkteinvesteringer i aksjer med mer = share investments etc

Direkteinvesteringer i annen kapital = other capital investments

Porteføljeinvesteringer i aksjer og verdipapirfondsandeler = Portfolioinvestments in shares and securities

Porteføljeinvesteringer i derivater = Portifolioinvestments in derivatives

Livsforsikring/pensjon = Life assurance / pension

Andre finansinvesteringer = other financial investments

Lønn = salary

Arv, gave med mer = Inheritance, gift, etc

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How to find the PIN code for your Sparebanken Vest

Visa card

1. Go to Mine kort

1. Go to «Mine kort» in the menu on the left hand side.

2. Go to «Hent PIN».

3. Choose which card you want the PIN code for.

4. For Visa Classic - enter the CVV2 code found at the back of your card.

For Visa Electron - leave blank.

5. Enter expiry date (MMYY) found at the front of your card.

6. Select «Hente PIN» and your PIN code appears.

You can also get your PIN code in the Mobilbank. Go to «Kort» and follow the

same steps as above.

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VI ER HER.