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DRAFT © 2016. All Rights Reserved.
California State University, Bakersfield January 28, 2016
Faculty & Staff
Office 365 Tips and Tricks Quick Reference Guide
Faculty & Staff
Office 365 Tips and Tricks
Quick Reference Guide
O365 Office 365 Tips and Tricks – QRG
Last Modified by tsherman on 2/10/2016
©2016. All Rights Reserved.
CSU Bakersfield Page 2
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Author: Campus Training
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Table of Contents
1.0 Tips and Tricks Overview.................................................................................................................................. 5
2.0 General Customizations.................................................................................................................................... 5
2.1 Open in new Window .............................................................................................................................. 5
2.2 Status Bar ............................................................................................................................................... 5
2.3 Quick Access Toolbar ............................................................................................................................. 6
2.4 Adding your picture ................................................................................................................................. 7
2.5 Backgrounds and Themes ...................................................................................................................... 8
2.6 Outlook Start and Exit ............................................................................................................................. 9
3.0 Email ............................................................................................................................................................... 11
3.1 Customizations ...................................................................................................................................... 11
Email Settings .......................................................................................................................... 11
Email From and BCC Buttons .................................................................................................. 14
3.1 To-Do Pane .............................................................................................................................. 15
3.1 Public Folders .......................................................................................................................... 16
3.2 Organization .......................................................................................................................................... 18
Unread Mail .............................................................................................................................. 18
Clutter ....................................................................................................................................... 19
3.3 Checking Names ................................................................................................................................... 19
4.0 Categories ....................................................................................................................................................... 20
4.1 Category Setup ..................................................................................................................................... 20
4.1 Categorize Email ................................................................................................................................... 21
4.2 Group Inbox by Categories ................................................................................................................... 22
4.3 Search by Categories ............................................................................................................................ 22
5.0 Calendar ......................................................................................................................................................... 23
5.1 Customizations ...................................................................................................................................... 23
5.2 Add Campus Holidays........................................................................................................................... 24
5.3 Calendar Navigation .............................................................................................................................. 25
5.1 Calendar List View ................................................................................................................................ 26
5.2 Calendar List View to Excel .................................................................................................................. 27
5.3 Categorize Calendar items ................................................................................................................... 28
5.4 To Do pane ........................................................................................................................................... 28
5.5 Search Calendar ................................................................................................................................... 29
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6.0 People (Contacts) ........................................................................................................................................... 30
6.1 People Views ........................................................................................................................................ 30
6.2 Categorize Contacts .............................................................................................................................. 31
6.3 Create contact from To box email address ........................................................................................... 31
6.4 Create Contact Group from email you receive ..................................................................................... 32
6.5 Create contacts from an Excel list ........................................................................................................ 34
6.1 Send business card ............................................................................................................................... 36
Create your electronic business card ....................................................................................... 36
Customize your business card ................................................................................................. 37
Attaching your business card ................................................................................................... 40
7.0 Getting Help .................................................................................................................................................... 41
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1.0 Tips and Tricks Overview
Outlook 2016 provides a wide range of flexibility and versatility for communicating with others and for
managing your time. In the Outlook Basics and Outlook Advanced, we covered commonly used features and
functions.
The Office 365 Tips and Tricks guide builds upon training content presented in Outlook Basics and Outlook
Advanced. This guide presents alternative methods for working with Outlook and its modules. These
alternative methods or tips and tricks aim to increase your productivity by saving you time.
This document covers tips and tricks for Outlook 2016 for PC. Additionally, it focuses on the Outlook Mail,
Calendar, and People modules. The contents herein assume you are familiar with Outlook or have attended
Outlook for PC Basics and Outlook for PC Advanced.
2.0 General Customizations
You can customize your Outlook environment. It covers opening new windows, adding your picture,
understanding the status bar, customizing the quick access toolbar, and changing themes.
2.1 Open in new Window
You can open most Outlook modules in a new window. For example, you can have your Mail and Calendar
open at the same time.
1. From the Outlook Navigation bar, right-click an
Outlook module, such as Calendar
2. From the menu, click Open in new window
3. Your two Outlook modules appear in different
windows.
2.2 Status Bar
The Status Bar is the horizontal bar located at the bottom of your Outlook screen. This bar displays
information about the current state or condition of Outlook and additional capabilities depending on the
module you are using.
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Status Message
In the Mail module, the Status Bar displays information about your messages. For example, the
Status Message can show the number of mail items in your inbox. In this case, there is one email,
which is unread.
Connection Status
The connection status tells you about your sync and connection condition. It lets you know whether
you are connected to Office 365 and whether your folders are update. In this case, folders refer to all
Outlook items including your Inbox, calendar, etc.
If you are connected to Office 365 your connection status will read All folder are up to date and
Connected to: Microsoft Exchange. Periodically, it will provide information on folders it is updating,
such as the address book.
If you should see anything different, you should restart Outlook. If the problem persists, you should
email [email protected].
Normal Button
The Normal button returns your view to its normal configuration.
Reading Pane Button
The Reading Pane button closes the Folder and To Do panes allowing you more room for previewing
your email messages.
Zoom Scale
The Zoom Scale allows you to zoom in and out on the text in your preview pane. The + zooms in (text
gets larger) and the – zooms out (text gets smaller).
2.3 Quick Access Toolbar
Your Quick Access Toolbar allows you to add your preferred Outlook functions. It located in the upper left
corner of Outlook.
For example, you can add a Print button. These instructions will guide you in adding a Print button to your
Quick Access Toolbar.
1. To begin, click the More button
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2. When the Customize Quick Access Toolbar menu
opens, click Print
3. The Print button is added to your Quick Access
Toolbar.
2.4 Adding your picture
You can add a photo to your Office 365 profile. The photo will appear on your sent email or in specific areas
in Office 365 and Outlook. You will need to sign into Office 365 from a web browser to complete this
process.
1. Open your default web browser and navigate to:
o365.office.com.
2. On the CSUB page,
Enter your email address ([email protected])
Enter your password
Click Sign In
3. Your Office 365 account opens. Click the Profile
button.
The upper right-hand side of screen.
4. From the menu, click Change
5. On the Change Photo page, click Browse
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6. Browse to the photo location
Click the desired photo
Click Open
7. When photo is uploaded, click Save
8. Your photo will appear in Office 365.
2.5 Backgrounds and Themes
You can change the Outlook background and theme. The Outlook background refers to the embellishments
that appear under the color scheme. The default background is No Background. Outlook themes are color
schemes used. The default theme is Colorful.
1. To begin, click the File tab
2. From the menu, click Office Account
3. To change the Office Background, click the down
arrow
You must be signed in to see this option.
4. Select a background
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5. To change the Office Theme, click the down arrow
6. Select a theme
7. To return to your previous page, click the
8. Your background and theme choices are applied.
2.6 Outlook Start and Exit
You can customize what tasks Outlook performs, when it opens and exits. For example, you may want
Outlook to open your Calendar first or you may want Outlook to empty your Deleted Items folder, when you
exit.
1. To begin, click the File tab
2. From the menu, click Options
3. When the Outlook Options screen opens, click
Advanced
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4. To change the folder Outlook opens when starting,
Click the Browse button
5. From the Select Folder,
Select the Outlook folder, such as calendar
Click OK
6. When you restart Outlook, it will open your
Calendar first.
7. To have your Deleted Items folder emptied, when
you exit Outlook, check the Empty Deleted Items
folders when exiting Outlook box.
8. When you exit Outlook, you will receive a
message. To empty the Deleted Items folder, click
Yes
9. Click OK to close the Options screen.
10. To return to your previous page, click the
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3.0 Email
The tips and trick for Email fall into two categories: customizations and organization. Customizations refer to
setting up preferences for the Email module. Organization deals with Outlook features that can help you
organize your mail items.
3.1 Customizations
You can customize your Email environment to meet your needs. You can change the default settings for
message arrival and tracking defaults. Additionally, you can organize your mail items to view Unread mail
only, de-clutter your mail box, and categorize mail items.
Email Settings
You can change the default settings for message font, message arrival, and tracking. Additionally, you can
turn off the Desktop Alerts. These instructions will assist you.
1. To begin, click the File tab
2. From the menu, click Options
3. When the Outlook Options screen opens, click
4. To change your default message font,
Locate the Compose message section
Click the Stationery and Fonts button
5. On the Signatures and Stationery screen, click
Font under the New mail messages section
6. Make your selections and then click OK
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7. On the Signatures and Stationery screen, click
Font under the Replying or Forwarding messages
section
8. Make your selections and then click OK
If you do not like your reply text appearing in
blue, you can change the Font color.
9. To close the Signatures and Stationery screen,
click OK
10. To turn off the message arrival sound,
Locate the Message arrival section
Uncheck Play a sound
11. To turn off Desktop Alerts,
Uncheck Display a Desktop Alert
12. To always request delivery and read receipts,
Locate the Tracking section
Check Delivery receipt confirming the message was delivered to the recipient’s e-mail
server
Check Read receipt confirming the recipient viewed the message.
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13. To change how you respond to requests for read
receipts,
Click the desired option
14. To streamline the processing of delivery and read
receipts,
Check the After updating tracking
information, move receipt to: box
Click Browse
15. On the Select Folder screen, click New
16. On the Create New Folder screen,
In the Name, enter a name, such as
Processed Receipts
Click the Inbox folder
Click OK
17. On the Select Folder screen, click OK
18. When you receive receipts, they will be placed in
the newly created folder in your Inbox.
19. In the center pane, scroll down to Message Arrival
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20. In the Message Arrival,
Uncheck Play a sound
Check Show an envelope icon in the
taskbar
Uncheck Display a Desktop Alert
Click OK
21. Click OK to close the Options screen.
22. To return to your previous page, click the
Email From and BCC Buttons
If you BCC people on a regular basis, you can change this button to display all the time. You can apply the
same operation to the From button. The From button is especially helpful, if you have an organization
account, alias, or group email addresses.
1. To begin, open a New Email
2. Click the Options tab
3. From the Options tab,
Click the BCC button
Click the From button
4. The From and BCC fields are added to your email.
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5. To change the email address that you are sending
from, click the From
6. From the menu, click Other E-mail Address
7. On the Send From Other E-mail Address, click the
From button
8. On the Choose Sender window,
Enter your criteria
Select the email address from the results
Click OK
9. On the Send From Other E-mail Address, click the
OK
10. The From field displays the selected email
address.
11. The email will appear to the recipient with the
name for the selected email address.
3.1 To-Do Pane
You can customize your Mail module to add the To-Do pane. The To-Do pane allows you to show your
Calendar, address book, and Tasks.
1. To begin, click the View tab
2. On the View tab, click the To-Do Bar
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3. From the menu, click the Calendar, if it is
unchecked.
4. On the View tab, click the To-Do Bar again
5. From the menu, click the Tasks
6. The To-Do pane appears on the right. It contains a
thumbnail of your calendar and tasks.
3.1 Public Folders
Public Folders are similar to FirstClass bulletin boards. One of the challenges with Public Folders is
remembering to check them. With Outlook, you can make checking these folders easier by adding them to
your Favorites.
1. On the navigation bar,
Click Folders
Skip to step 5
If you navigation bar looks different, proceed with
the next step.
2. To switch to your Folders view, click the icon
(lower left corner of your screen)
3. From the menu, click Folders
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4. The Folders view opens.
5. Scroll down
Click the arrow next to the public folders –
[your email address]
6. When the folder opens, click All Public Folders
7. The Public Folders appear.
8. To add a public folder to your Favorites,
Right-click the desired public folder
Click Add to Favorites
9. On the Add to Favorites screen, click Add
This step adds the public folder to the Public
Folder Favorites. Continue with the next step to
add the public folder to your Favorites in the Mail
module.
10. Click the arrow beside Favorites to expand the
folder
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11. Right-click the desired public folder under
Favorites
12. From the menu, click Show in Favorites
This step adds the public folder to the Favorites in
the Mail module.
13. Return to the Mail module (lower left corner of
your screen)
14. The public folder you selected appears in your
Favorites
3.2 Organization
You can perform tasks that can help you keep your mail items organized. These tasks include using Unread
to find your unread mail items, Clutter to move low priority items out of your Inbox, and Categorize to group
related items together.
Unread Mail
The Outlook feature, Unread, allows you to view your unread mail items, quickly and easily.
1. By default, Outlooks displays all mail items.
2. To begin, click Unread
3. All your unread mail items appear.
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Clutter
The Clutter feature moves low priority mail items from your Inbox and places them in your Clutter folder. It
moves your mail items, based on your past actions with your mail items.
1. To begin,
Select an email that has a low priority
Drag it to your Clutter folder.
2. In the future, any emails that are similar to this subject or are from the same email address, will get
placed in this folder automatically.
3.3 Checking Names
When you email someone, you have several methods for entering their addressee information. You can click
the To button or the Address Book to search for the person. If you recently used their email addressee
information, it will appear as you type. You can also use the Check Names button.
1. On the Home tab, click New Email
2. In the To,
Enter a few characters of the recipient’s first
and last name
Click Check Names
3. If the recipient’s information is found, it will enter
the information in for you.
The Check Names will check the CSUB address
book, your personal contacts, and recently used
recipient information.
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4. If Check Names finds more than one entry for your
recipient, it will give a list to choose from.
Just click the desired entry and click OK
4.0 Categories
Categories allows you to color code and group Outlook items to make them easier to find. You can create
categories and associate colors with each category. Once your categories are created, you can categorize
your mail and calendar items easily and quickly. You also can search for Outlook items and group your
Inbox based on your Categories.
4.1 Category Setup
Before you start using Categories, you should spend some time defining your categories and their
associated colors. These instructions will walk you through this process.
1. To begin, click Categorize
2. From the menu, click All Categories
3. To rename a category,
Click the desired color
Click Rename
Give the category a name
4. To change a color,
Click the Color down arrow
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5. From the menu, click the desired color
6. To delete a category,
Click the desired category
Click Delete
7. On the message, click Yes
8. To add a category, click New
9. On the Add New Category window,
In the Name, enter a name
In the Color, select a color using the down
arrow
Click OK
10. When you are finished, click OK
4.1 Categorize Email
With your categories setup, you can quickly categorize your mail items.
1. To begin,
Select an email that you want to
categorize
2. Click Categorize
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3. From the menu, select your desired category
4. The category is added to the mail item.
4.2 Group Inbox by Categories
To find your categorized items quickly, you can group your Inbox by category.
1. To begin, click the View tab
2. On the View tab, click Categories
3. Now, the mail items in your Inbox are grouped by
category.
4.3 Search by Categories
You also can search for Outlook items using your categories.
1. To begin, click the Search box
2. On the Search tab, click Categorized
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3. From the menu, click the desired category
4. The search results displays all your mail items
that are categorized with the selected category.
5.0 Calendar
You can customize your Calendar environment to meet your needs. You can change the default settings for
reminder sounds, default reminder time, and work hours. Additionally, you can customize your calendar
environment to show a To-Do pane, use calendar overlays, move forward 7 days, search for calendar items,
change views, send .ics files, and categorize calendar items.
5.1 Customizations
In customizing your calendar, you can set the duration for your reminders, change the reminder sound for
your notifications and set your work hours. By default, you work hours are set to 8 am to 5 pm.
1. To begin, click the File tab
2. From the menu, click Options
3. When the Outlook Options screen opens, click
Calendar
4. Under the Work time section,
Select your Start time
Select your End time
Check the days for your Work week
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5. Under Calendar options,
Set the duration for your Default
reminders
6. On the folder pane, click Advanced
7. Under the Reminders section, click Browse
8. On the Reminder Sound File screen,
Navigate to c:/windows/media
Select a .wav file
Click Open
9. To close the Options screen, click OK
10. To return to your previous page, click the
5.2 Add Campus Holidays
You can add the campus holidays to your calendar. By adding the campus holidays, you can avoid
scheduling meetings when the campus is closed.
1. To begin, you will need to download the CSUB Holiday Calendar 2015-2016.ics file. Click the link
below to download the file.
http://www.csub.edu/training/_files/csub%20holiday%20calendar%202015-2016.ics
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2. Click the File tab
3. On the File tab, click Open & Export
4. On the Open & Export page, click Import/Export
5. On the Import and Export Wizard,
Click Import an iCalendar (.ics) or vCalendar
file (.vcs)
Click Next
6. On the Browse screen,
Navigate to where you saved the file, such as
Download
Click CSUB Holiday Calendar 2015-2016.ics
Click Open
7. On the next screen, click Import
The CSUB holidays will appear in your calendar.
5.3 Calendar Navigation
You can navigate your calendar using a number of methods. In this section, we will cover a few of these
methods.
1. On the Home tab, the Go To group allows you to:
Jump to today on your calendar
Move calendar forward 7 days
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2. The arrows allow you to navigate your
calendar, as well. The left arrow moves backward
in time and the right arrows moves the calendar
forward in time.
The increments are based on your
calendar arrangement.
If you are using the Day arrangement, the
arrow will move your calendar one day
forward or backward.
Similarly, if you are using the Month
arrangement, the arrows will move your
calendar forward or backward one
month.
5.1 Calendar List View
In addition to Calendar Arrangement options, you have alternative calendar views. You can change the
calendar views based on your needs. By default, your view is set to Calendar. The Calendar List View
makes it easy to maintain calendar items. From the list, you can quickly open or delete items.
1. To begin, click the View tab
2. On the View tab, click Change View
3. From the menu, click the desired view
4. Your calendar appears in List view. The information is grouped by recurrence patterns. In the List
view, you can sort the items by clicking the columns names.
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5.2 Calendar List View to Excel
One advantage of using list view is the ability to copy the information and paste it into an Excel spreadsheet.
This is helpful, if you use multiple calendar systems and want to compare information or if you want to a list
of specific appointments or meetings.
1. To begin, make sure your calendar is in the List view. For instructions, see Section 5.2 Calendar List
View.
2. Copy and Select all the calendar Items
Press CTRL + A on your keyboard to select
all the items
Press CTRL + C on your keyboard to copy
all the items
3. Open Excel, press CTRL + V on your keyboard to
paste the items into Excel.
4. Your calendar items appear in Excel. From here you can manipulate the information, such as sort,
delete, etc.
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5.3 Categorize Calendar items
With your categories setup, you can quickly categorize your calendar items, just like your mail items. To
setup your categories, please refer to section 4.1 Category Setup.
1. To begin, select the meeting or appointment that
you want to categorize
2. If the calendar item is in a series,
Click The entire series
Click OK
3. On the Meeting or Meeting Series tab, click
Categorize
4. From the menu, select your desired category
5. The category is added to the contact or contact
group.
6. To finish, click Save & Close
5.4 To Do pane
You can customize your Calendar to add the To-Do pane. The To-Do pane allows you to show your
Calendar, address book, and Tasks.
5. To begin, click the View tab
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6. On the View tab, click the To-Do Bar
7. From the menu, click the Calendar, if it is
unchecked.
8. On the View tab, click the To-Do Bar again
9. From the menu, click the Tasks
10. The To-Do pane appears on the right. It contains a
thumbnail of your calendar and tasks.
5.5 Search Calendar
You can search for calendar items using the Search box. You can enter your criteria, such as an event
name or category.
1. To begin, click the Search box
2. On the Search tab, click Categorized
3. From the menu, click the desired category
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4. The search results display all your meetings and appointments that are categorized with the
selected category.
5. You can also search based on key words. To
begin, click the Search box.
6. In the Search box, enter your key words, such as
party.
You can refine your results by choosing one of the
options listed
7. The search results display all your meetings and appointments based on your search criteria. Notice
that your criteria is highlighted.
6.0 People (Contacts)
You can save time working with your personal contacts by changing the view and adding categories.
Additionally, you can create contact groups using a number of methods.
6.1 People Views
You have five options for viewing your personal contacts. By default, Outlook displays your contacts using
the People view.
1. On the navigation bar, click People
2. Your Contacts open
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3. On the Home tab, the Current View is shown
highlighted
4. To change the view, click one of the other options,
such as List
5. With the List view, you can sort your contacts by
clicking the column names.
6.2 Categorize Contacts
With your categories setup, you can quickly categorize your personal contacts, just like your mail and
calendar items. To setup your categories, please refer to section 4.1 Category Setup.
1. To begin, select the contact or contact group that
you want to categorize
2. On the Home tab, click Categorize
3. From the menu, select your desired category
4. The category is added to the contact or contact
group.
6.3 Create contact from To box email address
You can create a contact, while sending an email.
1. On the Home tab, click New Email
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2. In the To,
Enter the recipient’s email address
Click Check Names
3. Right-click the recipient’s email address
4. From the menu, click Add to Outlook Contacts
5. On the Contact screen,
Make your changes
Click Save
6. If this window appears, click the X to close it.
7. Complete your email and click Send
6.4 Create Contact Group from email you receive
You can create a contact group from email that you receive.
1. Open the email that contains the members for the
contact group.
2. Right-click a name
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3. From the menu, click Select All
4. Right-click the selected names
5. From the menu, click Copy
6. Close the email.
7. On the Home tab, click New Items
8. From the menu, click More Items
9. Then click Contact Group
10. In the Name, give the contact group a name
Click Add Members
11. From the menu, click From Address Book
12. On the Add Members screen,
In the Members box, paste the names
(CTRL + V on your keyboard)
Click OK
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13. Click Save & Close
6.5 Create contacts from an Excel list
One way to create a contacts is to import them from an Excel spreadsheet.
1. Click the File tab
2. On the File tab, click Open & Export
3. On the Open & Export page, click Import/Export
4. On the Import and Export Wizard,
Click Import from another program or file
Click Next
5. Next,
Select Comma Separated Values
Click Next
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6. Under File to import, click Browse
7. On the Browse screen,
Navigate to where you saved the file, such
as Desktop
Click the desired file, such as students.csv
Click OK
8. On the next screen, click Next
9. On the Select a destination folder,
Click Contacts
Click Next
10. On the next screen, click Map Custom Fields
11. The Map Custom Fields screen opens. The left
side shows the column names from your file. The
right side shows the different Outlook columns.
The purpose of this step is match the columns in
your file (left) with the appropriate Outlook names
(right).
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12. Under From, drag Name on top of Name on right
side .
Notice the Mapped From column reads Name.
13. Under From, drag Email on top of Email on right
side .
You will need to scroll down to find it.
Notice the Mapped From column reads
Email.
Repeat these steps for other fields you
would like to map.
14. When you are finished mapping fields, click OK
15. On the next screen, click Finish
16. Your contacts are imported.
6.1 Send business card
As a courtesy, you can send people from off-campus your electronic business card. An electronic business
card is a special attachment that allows them to add your contact information to their address book
automatically. This file saves your recipient from manually adding your contact information.
Create your electronic business card
Before you can send your electronic business card, you will need to create one for yourself.
1. From the Home tab, click New Contact
2. When the new contact window opens,
In the Full Name, enter the your first and
last name
In the Company, enter CSU Bakersfield
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(Optional) In the Job title, enter your job
title
3. In the File As,
Click the down arrow
Select how you want to appear in your
address book
4. In the E-mail, enter your email address
(Optional) In the Web page address, enter
your website address
5. Under Phone numbers,
In the Business, enter the your Business
number.
In Business Fax, enter your fax number
6. Under Addresses, enter your business address
Mail Stop: [your mail stop information]
9001 Stockdale Hwy
Bakersfield, California 93311-1022
7. Your business card display your information as
you enter it.
8. Click Save & Close
9. Your contact appears in your address book.
Customize your business card
You can customize your business card to add a picture, change the format, and ___.
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1. To customize your contact information, double-
click your contact
2. When your contact opens, click the picture icon.
3. Navigate to your picture and click OK
4. On the Contact tab, click Business Card
5. The Edit Business Card screen opens. Under Card
Design
Change the Layout to Image Left
Adjust the Image Area so you can see all
your information around 21%
Change the Image Align to Top Left
6. Under Fields, click Add
7. From the menu, click Phone
8. From the options, click Business Fax
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9. Under Fields, use the arrow to move the fields as
follows
Full Name
Job Title
Blank line
Company
Business Address
Business Phone
Business Fax
Business Home Page (optional)
10. To edit labels,
Click Business Phone
In Label, change the name if desired
Change the location to Left
Change font color to Black
11. To edit labels,
Click Business Fax
Change the location to Left
In Label, change the name if desired
12. To edit labels,
Click E-mail
Change font color to Black
13. To edit labels,
Click Business Home page
Change the location to Left
In Label, change the name if desired
14. When you are satisfied with your changes, click
OK
15. Your business card reflects your changes.
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16. To save your changes, click Save & Close.
Attaching your business card
You can send your business card as an attachment.
1. To send your business card, click New Email
2. From the Message tab, click Attach Item
3. From the menu, click Business Card
4. On the pop-up, click Other Business Cards
5. When the Insert Business Card screen opens,
Scroll down, if necessary
Click your business card
Click OK
6. Your business card will be added as an
attachment and as an image in you’re the body of
the email.
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7. Remove the image by clicking it and pressing
Delete on your keyboard.
8. Complete your email and click Send
7.0 Getting Help
If you are unsure or need assistance, please refer to the resources below:
Resources on the Web
Office 365 How-To Information
For questions and assistance with Office 365
Email [email protected]
For general training questions or information
Tammara Sherman, Ed.D.
Campus Training
661-654-6919
www.csub.edu/training/index.html
For help with computer-related Issues
Help Desk
661-654-2307