Quick Reads

E-Commerce to Total a Quarter of Global

Retail by 2024, GroupM Forecasts www.wsj.com

Online retail sales are expected to reach new heights in 2020, as the global pandemic has forced many homebound consumers to shop online.

The new rules of consumer businesses -

KPMG India home.kpmg

Direct-to-Consumer is the new standard: Direct-to-consumer brands are flexing their partnership prowess and exploring innovative models to spark disruptive growth and profitability.Customer choices have come under the lens as their preferences have m…

How digital transformation can revive

consumer companies - EY India www.ey.com

Prioritizing health and wellness, locally-made, sustainable and authentic products that have value-for-money. There is a need for consumer brands to focus energies on revival strategies as customer’s lean more towards healthier, locally made, sustain…

Think fast: How to accelerate e-commerce

growth | McKinsey www.mckinsey.com

It’s been more than six months since the onset of the pandemic. Most companies have completed at least a partial shift to digital in response to overwhelming customer demand.To make that shift sustainable, they now need to carefully examine technolog…

The great mall of China - Why retailers

everywhere should look to China | Leaders |

The Economist www.economist.com

O VER THE past ten months most people in the rich world have participated in the biggest shopping revolution in the West since malls and supermarkets conquered suburbia 50 years ago. The pandemic ...

How Fake Customer Reviews Do — and Don’t

— Work hbr.org

Between April and June 2020, the U.S. e-commerce market experienced record-breaking 44.4% growth — and it’s likely to continue to thrive as businesses large and small shift to online sales in ...

How Indian Companies Are Using

Technology to Reach New Consumers -

Harvard Business Review hbr.org

86% of global consumers live in developing countries. Summary. In India, shiny 21st century digital technologies co-exist with 19th century challenges, including lack of access to electricity ...

E-commerce sales: India's e-commerce

sector sees big growth in 2021 - The

Economic Times economictimes.indiatimes.com

India's online retail sector failed to match the growth of ecommerce in mature and far larger markets such as the United States and China this year, despite recovering quickly after the nationwide lockdown and the most successful festive sales period…

The End-to-End E-Commerce Opportunity for

Pharma | by BCG Digital Ventures | BCG

Digital Ventures | Medium medium.com

The COVID-19 pandemic has triggered a shift to digital across industries, with store closures and lockdown measures leading to a step change in how consumers buy products. Online solutions that ...

Predicting Consumer Demand in an

Unpredictable World hbr.org

Summary. Predicting consumer demand for goods and services during the Covid-19 pandemic is more complicated than ever. To improve prediction, managers must abandon their biases and seek out new ...

Future Consumer Index: How to capture the

real e-commerce opportunity - Ernst &

Young www.ey.com

I t's almost a year since the first COVID-19 cases were recorded, and it’s clear that this period of acute uncertainty will be with us for some time yet. We’ve moved from peak COVID to what might be called “Deep COVID.” Even as new waves of infection…

India looking at foreign e-commerce

investment rules to ensure they comply with

| VCCircle www.vccircle.com

India is looking into its foreign investment rules governing the e-commerce sector to ensure that the industry follows the spirit of the regulations and maintains a level playing field for all sellers on the platforms, the trade minister said. The co…

DTC e-commerce: How consumer brands can

get it right | McKinsey - McKinsey & Company www.mckinsey.com

For any brands that have considered establishing a direct-to-consumer (DTC) channel in the past and decided against it, now is the time to reconsider.

In the Face of Lockdown, China’s E-

Commerce Giants Deliver hbr.org

Summary. China’s e-commerce giants played a major role in keeping supplies flowing and supporting people in quarantine during the two-month lockdown that started in January 2020.

Now Consumer is Reshaping the Online

Retailing Landscape www2.deloitte.com

Now Consumer is Reshaping the Online Retailing Landscape by Deloitte China and CCFA suggests retailers should enhance omni-channel transformation and consumer insights and outreach to lead in the "Now Consumer" era. The report also analyzes the 100 E…

Analyst Insights

Unlocking the Future of Commerce in India

bain.com/2020

E-commerce—powered by cheap data, supply-side innovations, and digitally savvy customers—

has become a $30 billion industry in India in the fiscal year 2020. More than 100 million of

India’s estimated 572 million Internet users purchase products online.

ECommerce In India - Fuelling A Billion Digital Dreams

nasscom.in/2020

Growing Internet penetration, entry of global majors, rise in smartphone adoption, innovation in

mobile technologies, access to funding, millennial consumers and digital payments is fuelling the

growth of the ecommerce market in the country. The report presents a detailed overview of the

Indian eCommerce space – its market size, growth, trends, drivers, and market outlook.

How India Shops Online

bain.com/2020

The $850 billion Indian retail market is the fourth largest in the world and is largely

unorganised. This market is on the cusp of a transformation, led by the emergence of e-retail and

its growing influence on Indian shoppers.

The Future of Retail

KPMG/2020

Much has changed over the past year. But the reality is that many of the changes wrought by the

COVID-19 pandemic – to buying behaviors, to workforce models, to channel mixes and to

business models – were underway long before the pandemic. COVID-19 only accelerated these

trends (in some cases by 5-10 years), driving an unprecedented level of urgency to retailers’

actions.

Indian E-Commerce Industry

ibef.org/2020

E-commerce has transformed the way business is done in India. The Indian E-commerce market is

expected to grow to US$ 200 billion by 2026 from US$ 38.5 billion as of 2017. Much of the growth for

the industry has been triggered by an increase in internet and smartphone penetration.

COVID-19 and the emergence of a new consumer products landscape in India

ey.com/2020

The COVID-19 crisis is being defined by four distinct consumer behavior segments, according to the

EY Future Consumer Index, a survey of 1,046 Indian consumers, mostly in urban areas, covering their

current behaviors, sentiment and intent. These are “Hibernate and spend”, “Cut deep,” “Save and

stockpile” and “Stay calm, carry on”.

Enabling the Next Wave of E-Commerce in India Through Supply Chain Innovation

cii.in/2020

The growth in e-commerce market size has been possible only with the growth in capacity and

network of logistics companies. The logistics ecosystem, joining forces with companies, is expanding

to offer a seamless experience across channels and enhance consumer delight and adoption.

FMCG and retail (e-commerce) REBOOT

ficci.in/2020

The Deloitte-FICCI thought leadership report FMCG and retail REBOOT for Massmerize’20 looks at

‘re-starting’ businesses as COVID-19 related lockdowns have eased. It looks at new trends and

business practices emerging in the “new normal”, and changes in consumer/ shopper behaviour in

India.

Deals & Investments

Tata Group to buy majority stake in

BigBasket for $1.3 bn

Flipkart-Aditya Birla Fashion deal gets

approval from CCI

Amazon partners with Foxconn arm to

manufacture devices in India

DataWeave acqui-hires Gurugram-based

startup Sparrosense

Tata Digital buys stake in govt's rural e-

tailer Grameen e-Store

SoftBank Group joins ecommerce lobby

group Indiatech

B2B grocery delivery startup Jumbotail

completes $25 mn funding round

Dettol maker Reckitt Benckiser leads round in

Bombay Shaving Company

Video app TikTok leans into e-commerce

with Shopify deal

Ecommerce platform Udaan inks pan-

India distribution deal with hummel

OwO, zingbus, others raise funding HYPD Store, PayMe India raise funding

Leader’s Talk

Greg and Brian have built sizable businesses on

Amazon.com. On this episode, they share what they've

learned around dealing with listing pirates, inventory,

customs, Amazon.com's future strategies, and more.

Adapting to the changing FMCG eCommerce landscape

of the future by Simon Miles(Global Customer Director)

and Bill Wilson(Global Supply Chain Director) of The

Coca-Cola Company

Robert Walpole, Vice President, Cargo Operations &

Logistics, Delta Air Lines sits down for an exclusive

interview with Nicholas Stylianou, Project Director,

Reuters Events to discuss the future of last mile delivery.

James Thomson is the former business head of Amazon

Services and now devotes his time to helping brands get

started in ecommerce. In this interview Thomson talks

about what his clients are experiencing in the wake of

the COVID-19 outbreak, how their Amazon strategies

are changing and what he sees for the future of online

retail.

Convert More Visitors into Customers: The Future Of

Ecommerce CRO: If you cringe when you think about

pop-ups, you are missing out on huge wins including

more revenue, more email captures, and a higher AOV.

Take it from Erik Christiansen, eCommerce CRO expert

and the CEO of Justuno.

E-commerce has become one of the hottest and most

exciting career options, with the acceleration of e-

commerce growth due to the global pandemic. A wide

range of roles across functions have increased demand

at both entry level from business school and laterally for

mid-career professionals.

Indian Statups in Ecommerce

Moglix | Total Funding - $101.0M

Urban Ladder | Total Funding - $115.0M

Olist | Total Funding - $114.0M

Shadowfox | Total Funding - $100.8M

Licious | Total Funding - $94.5M

Booker | Total Funding $77.0M

Bluestone | Total Funding $74.0M

Healthkart | Total Funding - $73.5M

Spinny | Total Funding - $73.0M

ShopX | Total Funding - $56.0M

Qtrove | Total Funding - $51.6M

LimeRoad | Total Funding - $50.0M

Tools & Platform for Ecommerce Business

Shopify is the leading omni-channel commerce platform. Business owners can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops. The platform also provides a powerful back-office and a single view of their business. The Shopify platform was engineered for reliability and scale, making enterprise-level technology available to businesses of all sizes. Shopify currently powers over 1.7 million businesses in approximately 175 countries and is trusted by independent business owners and brands such as Unilever, Allbirds, MVMT, Kylie Cosmetics, and many more.

BigCommerce is the world’s leading cloud ecommerce platform for established and rapidly-growing businesses. Combining enterprise functionality, an open architecture and app ecosystem, and market-leading performance, BigCommerce enables businesses to grow online sales with 80% less cost, time and complexity than on-premise software. BigCommerce powers B2B and B2C ecommerce for more than 60,000 SMBs, 2,000+ mid-market businesses, more than 25 Fortune 1000 companies, and industry-leading brands including Assurant, Ben & Jerry’s, Gibson, Paul Mitchell, Martha Stewart, and Toyota.

With an integrated marketplace that has both free and paid stock photography, fonts, illustrations, and thousands of templates; a paid subscription that offers the ability to set up a brand kit so users can save their brand colours, fonts and assets, and ensure consistency across their designs; and a print service that gives our users the ability to produce professional prints in a variety of formats and sizes, delivered straight to their doorstep - Canva is disrupting the way we design

Jungle Scout is the leading all-in-one platform for selling on Amazon. Founded in 2015 as the first Amazon product research tool, Jungle Scout today features a full suite of best-in-class business management solutions and powerful market intelligence to help entrepreneurs and brands manage their Amazon businesses.

Omnisend is an ecommerce-tailored email & SMS marketing automation platform built to help nimble teams drive more revenue without increasing their workload. One-click ecommerce stack integrations, pre-built workflows and intuitive drag & drop editing make it easy to get up & running without diving into the gritty details, unless you want to. More than 50,000 ecommerce brands use Omnisend to grow their businesses on autopilot, converting their customers with quick-to-build, highly-relevant emails & texts.